WhatsApp outbound messages

WhatsApp has a strict set of rules regarding outbound messages. Use templates approved by WhatsApp to send messages to your customers.

WhatsApp templates follow a strict checklist regarding the content and the type of language. Also, messages cannot be sent to people that did not choose to receive messages.

For more information, please see the following links:

• https://developers.facebook.com/docs/whatsapp/message-templates/guidelines
• https://developers.facebook.com/docs/whatsapp/overview/getting-opt-in
• https://developers.facebook.com/docs/whatsapp/messaging-limits#messaging
• https://www.whatsapp.com/legal/business-policy/
• https://www.whatsapp.com/legal/business-terms/