Business data

Configure the business data for contact profiles and services.

Follow the steps below to configure business attributes:

• Add contact profile extensions.
• Configure contact profile search attributes.
• Load contact profiles.
• Configure the default directory in the service.
• Add activity attributes.
• Add campaign attributes.
• Add activity outcomes.
• Configure activity outcomes as business counters and business dimensions.
• Configure the campaign attributes.
• Define the campaign script.