Versions of third-party components
Describes the latest versions of third-party components that integrate with Altitude.
Chocolatey certified versions
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FastPath If you need to downgrade Chocolatey to a previous version, use the following command, replacing <VERSION> with the version you want to downgrade to. For example, 2.4.0.
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The following table displays, for each Altitude component and version, the certified Chocolatey versions.
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Altitude component |
Altitude version |
Chocolatey version |
Comments |
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8.6.3100- |
2.5.1 |
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8.6.3000-8.6.3003 |
2.5.0 |
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8.6.2010-8.6.2102 |
2.4.1 |
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8.6.1000-8.6.2000 |
2.3.0 |
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8.6.3100- |
2.5.1 |
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8.6.1080-8.6.3003 |
2.3.0 |
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8.6.3100- |
2.5.1 |
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8.6.3000-8.6.3003 |
2.5.0 |
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8.6.1090-8.6.2102 |
2.4.1 |
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8.6.1080-8.6.1085 |
2.3.0 |
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8.6.3100- |
2.5.1 |
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8.6.3000-8.6.3003 |
2.5.0 |
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8.6.1090-8.6.2102 |
2.4.1 |
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8.6.1080-8.6.1085 |
2.3.0 |
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8.6.3100- |
2.5.1 |
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8.6.3000-8.6.3003 |
2.5.0 |
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8.6.2000-8.6.2102 |
2.4.1 |
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8.6.1080-8.6.1090 |
2.3.0 |
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8.6.3100- |
2.5.1 |
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8.6.2010-8.6.3003 |
2.4.1 |
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8.6.1080-8.6.2000 |
2.3.0 |
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CRMConnect certified versions
The following table displays the CRMConnect versions that are certified with the latest Altitude versions:
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Altitude version |
CRMConnect version |
Comments |
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8.6.3191- |
5.1.0.10-280-GA |
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8.6.3101-8.6.3190 |
5.0.1.10-267-GA |
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8.6.3000-8.6.3100 |
4.9.1.10-199-GA |
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8.6.2000-8.6.2102 |
4.7.0.10-104-GA |
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8.6.1085 |
4.6.0.74-GA |
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Please find the latest version of CRMConnect in the following link: ftp.na.enghouseinteractive.com.
CTLive certified versions
The following table displays the CTLive versions that are certified with the latest Altitude versions:
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Altitude version |
CTLive version |
Comments |
|---|---|---|
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8.6.3000- |
3.3.3 |
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8.6.2010-8.6.2102 |
3.3.0-RC3 |
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Khomp certified versions
The following table displays the Khomp Flow versions that are certified with the latest Altitude versions:
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Altitude version |
Khomp Flow version |
Comments |
|---|---|---|
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8.6.3100- |
flow_1.0.6.6C_db11_0014381.20250923-1515 |
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8.6.3000-8.6.3003 |
flow_1.0.6.4C_db11_f787bc8.20250709-1057 |
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8.6.2100-8.6.2102 |
flow_1.0.6.1_db11_88046d6.20250307-1103.dat |
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8.6.2020-8.6.2024 |
flow_1.0.6.0_db11_7c54af1.20250217-1112 |
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8.6.2000-8.6.2015 |
flow_1.0.5.19B_db11_f7d77c0.20250109-1921.dat |
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8.6.1085-8.6.1090 |
flow_1.0.5.15B_db11_185ef87.20241022-1030.dat |
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8.6.1080 |
flow_1.0.5.11B_db11_0905add.20240911-1152.dat |
LUA script version 4 |
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8.6.1070 |
flow 1.0.5.5B revision 7e2eb46.20240131-1437 (debian11) |
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The following table displays the Khomp SBC PSTN versions that are certified with the latest Altitude versions:
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Altitude version |
Khomp SBC PSTN version |
Comments |
|---|---|---|
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8.6.3100- |
vsbc-w_2.0.6.42C-deb11_bebd83a.20250919-1121 |
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8.6.3003 |
vsbc-w_2.0.6.40C-deb11_e34d715.20250825-1545 |
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8.6.3000 |
vsbc-w_2.0.6.39C-deb11_a22fedf.20250813-0945 |
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8.6.2100-8.6.2102 |
vsbc-w_2.0.6.21-deb11_9fff2b1.20250414-1155.dat |
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8.6.2000-8.6.2024 |
vsbc-w_2.0.6.10-deb11_74f36f6.20250203-1808.dat |
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8.6.1085-8.6.1090 |
vsbc-w_2.0.5.1-deb11.64667_164cff3.20241108-1724.dat |
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8.6.1080 |
vsbc-w_2.0.4.0-deb11_d17944c.20240917-2020.dat |
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8.6.1070 |
VSBC One W 2.0.0.1-deb11.59169 revision 1f30083 |
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The following table displays the Khomp SBC WebRTC versions that are certified with the latest Altitude versions:
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Altitude version |
Khomp SBC WebRTC version |
Comments |
|---|---|---|
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8.6.3100- |
vsbc-w_2.0.6.42C-deb11_bebd83a.20250919-1121 |
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8.6.3003 |
vsbc-w_2.0.6.40C-deb11_e34d715.20250825-1545 |
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8.6.3000 |
vsbc-w_2.0.6.39C-deb11_a22fedf.20250813-0945 |
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8.6.2100-8.6.2102 |
vsbc-w_2.0.6.21-deb11_9fff2b1.20250414-1155.dat |
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8.6.2000-8.6.2024 |
vsbc-w_2.0.6.10-deb11_74f36f6.20250203-1808.dat |
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8.6.1085-8.6.1090 |
vsbc-w_2.0.5.1-deb11.64667_164cff3.20241108-1724.dat |
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8.6.1080 |
vsbc-w_2.0.4.0-deb11_d17944c.20240917-2020.dat |
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8.6.1070 |
VSBC One W 2.0.0.1-deb11.59169 revision 1f30083 |
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QMS certified versions
The following table displays the QMS versions that are certified for Altitude vBox 5.1 and the latest Altitude versions:
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Altitude version |
QMS version |
Comments |
|---|---|---|
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8.6.3220- |
12.1.0.29929 + 12.1.0.29932 (HF) |
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8.6.3190-8.6.3210 |
12.0.0.29799 + 12.0.0.29809 (HF) |
Fixes QE-3145: Altitude x QMS x SipRec Khomp - recording stopping by timeout |
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8.6.3000-8.6.3180 |
11.0.0.29289 |
QMS version 11.0.0.29289 is composed of:
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8.6.2020-8.6.2102 |
10.2.0.29080 |
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8.6.1090-8.6.2015 |
10.2.0.25641 |
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8.6.1085 |
10.1.0.25400 |
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8.6.1080 |
10.0.0.25151 |
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8.6.1070 |
9.4.1.25179 |
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The following table displays the QMS versions that are certified for Altitude vBox WebRTC and the latest Altitude versions:
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Altitude version |
QMS version |
Comments |
|---|---|---|
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8.6.3000- |
11.0.0.29289 |
QMS version 11.0.0.29289 is composed of:
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8.6.2020-8.6.2102 |
10.2.0.29080 |
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8.6.1090-8.6.2015 |
10.2.0.25641 |
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8.6.1085 |
10.1.0.25400 |
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8.6.1070-8.6.1080 |
9.4.1.25179 |
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The following table displays the QMS versions that are certified for Altitude vBox 7 and the latest Altitude versions:
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Altitude version |
QMS version |
Comments |
|---|---|---|
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8.6.3220- |
12.1.0.29929 + 12.1.0.29932 (HF) |
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8.6.3190-8.6.3210 |
12.0.0.29799 + 12.0.0.29809 (HF) |
Fixes QE-3145: Altitude x QMS x SipRec Khomp - recording stopping by timeout |
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8.6.3180 |
12.0.0.29799 |
Only for Alcatel integration. QMS v12 introduced a breaking change to the Agent State Service authentication. Please check the RealTimeFeedAuthenticationWhiteList configuration in the QMS documentation. |
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8.6.3000-8.6.3170 |
11.0.0.29289 |
QMS version 11.0.0.29289 is composed of:
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8.6.2100-8.6.2102 |
11.0.0.29271 |
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