System information

System, state, and load information about Altitude Communication Server.

In Altitude Communication Server Administration, select System information.

• Machine name: Name of the computer that hosts the Altitude Communication Server.
• Operating system: Name of the operating system running in the Altitude Communication Server machine.
• Processor: Name and brand of the machine processor.
• Physical memory: Random Access Memory (RAM) installed in the Altitude Communication Server machine.
• Virtual memory: Memory allocated in the Altitude Communication Server machine to compensate the lack of RAM.
• uCI version: Update level of Altitude Communication Server on the major versions of Altitude.
• Server state: Running state of Altitude Communication Server, either up or down. Shutdown and reboot the server to use updated configurations.
• Server uptime: Total time that the server has been up since the last boot.

Graphs

• ACS CPU usage: Percentage of CPU used by the Altitude Communication Server. Sustained usage over 50% indicates a sizing issue.
• Working set size: Amount of memory in regular usage by the Altitude Communication Server.
• Handle count: Number of operating system objects being used by the Altitude Communication Server. For a certain level of work, the number should remain approximately constant.
• Active calls: Number of calls being processed by the Altitude Communication Server. Used to confirm that the Communication Server is making calls, or to collect sizing information.
• CSTA clients: Number of telephony gateways and IVR agents connected to the Altitude Communication Server.
• Used resources: Number of Dialogic board voice resources, Dialogic board DSPs, trunk lines. Measures the amount of work being done by Altitude Communication Server.