All Classes and Interfaces

Class	Description
AdditionalPhoneData	Represents the data of an additional phone.
AddressType	Represents the type of an address.
AgentAdapter	Adapter for handling AgentEvent events.
AgentAgentInCampaignCanOpenListener	Interface for handling AgentInCampaignCanOpenEvent events.
AgentAgentInCampaignsOperationEndedListener	Interface for handling AgentInCampaignsOperationEndedEvent events.
AgentAgentInCampaignsOperationRequestListener	Interface for handling AgentInCampaignsOperationRequestEvent events.
AgentAgentMessageListener	Interface for handling AgentMessageEvent events.
AgentAgentMessageOfTheDayChangedListener	Interface for handling AgentMessageOfTheDayChangedEvent events.
AgentAssignmentEntity	Represents the types of entites for the AgentAssignmentFilter.
AgentAssignmentFilter	Represents an assignment filter that can be applied on agent cursors
AgentBasePermission	Represents the agent base permission
AgentBasePermissionRequest	Represents the agent base permission request
AgentBuiltInColumn	Built in columns of the Agent table schema
AgentCanDo	Represents the operations that the agent can perform.
AgentCreateRequest	Contains the data used to create an agent.
AgentCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
AgentCustomDataListener	Interface for handling CustomDataEvent events.
AgentData	Holds data about an agent.
AgentEmailErrorListener	Interface for handling EmailErrorEvent events.
AgentEvent	Base class for all events related to agents.
AgentExtensionChangedListener	Interface for handling ExtensionChangedEvent events.
AgentExtensionClearedListener	Interface for handling ExtensionClearedEvent events.
AgentFindData	Holds data about an agent.
AgentGatewayListener	Interface for handling GatewayEvent events.
AgentInCampaignAbandonedAdapter	Adapter for handling AgentInCampaignAbandonedEvent events.
AgentInCampaignAbandonedEvent	Notifies that the agent abandoned the campaign.
AgentInCampaignAbandonedListener	Interface for handling AgentInCampaignAbandonedEvent events.
AgentInCampaignAdapter	Adapter for handling AgentInCampaignEvent events.
AgentInCampaignAgentInCampaignCannotOpenListener	Interface for handling AgentInCampaignCannotOpenEvent events.
AgentInCampaignAgentInCampaignErrorListener	Interface for handling AgentInCampaignErrorEvent events.
AgentInCampaignAgentInCampaignOperationListener	Interface for handling AgentInCampaignOperationEvent events.
AgentInCampaignAgentInCampaignRequestListener	Interface for handling AgentInCampaignRequestEvent events.
AgentInCampaignCampaignMessageListener	Interface for handling CampaignMessageEvent events.
AgentInCampaignCampaignStateChangedListener	Interface for handling CampaignStateChangedEvent events.
AgentInCampaignCanDo	Represents the operations that the agent can perform in a campaign.
AgentInCampaignCannotOpenAdapter	Adapter for handling AgentInCampaignCannotOpenEvent events.
AgentInCampaignCannotOpenEvent	Notifies agents that a campaign is closed.
AgentInCampaignCannotOpenListener	Interface for handling AgentInCampaignCannotOpenEvent events.
AgentInCampaignCanOpenAdapter	Adapter for handling AgentInCampaignCanOpenEvent events.
AgentInCampaignCanOpenEvent	Notifies agents that a campaign is open.
AgentInCampaignCanOpenListener	Interface for handling AgentInCampaignCanOpenEvent events.
AgentInCampaignError	Represents the progress events received by the agent in the campaign.
AgentInCampaignErrorAdapter	Adapter for handling AgentInCampaignErrorEvent events.
AgentInCampaignErrorEvent	Notifies that the agent in campaign operation request failed.
AgentInCampaignErrorListener	Interface for handling AgentInCampaignErrorEvent events.
AgentInCampaignEvent	Base class for all events related to the agent in campaigns.
AgentInCampaignInfo	Represents the global information about an agent in a campaign.
AgentInCampaignListener	Interface for handling AgentInCampaignEvent events.
AgentInCampaignMediaInfo	Represents the media information about an agent in a campaign.
AgentInCampaignOperation	Represents the operation received by the agent in the campaign.
AgentInCampaignOperationAdapter	Adapter for handling AgentInCampaignOperationEvent events.
AgentInCampaignOperationEvent	Notifies agents of the success of an agent in campaign operation.
AgentInCampaignOperationListener	Interface for handling AgentInCampaignOperationEvent events.
AgentInCampaignOperationLog	Represents the information about the operation log of an agent in campaign.
AgentInCampaignOperationLogBuiltInColumn	Built in columns of the AgentInCampaignOperationLog table schema
AgentInCampaignOperationLogCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
AgentInCampaignOperationLogType	Represents the type of an agent in campaign log operation.
AgentInCampaignOperationResult	Represents the result of a IAgent.AgentInCampaignOperation on a certain campaign.
AgentInCampaignRequestAdapter	Adapter for handling AgentInCampaignRequestEvent events.
AgentInCampaignRequestEvent	Notifies agents of the start of a specific agent in campaign operation.
AgentInCampaignRequestListener	Interface for handling AgentInCampaignRequestEvent events.
AgentInCampaignScriptChangedListener	Interface for handling ScriptChangedEvent events.
AgentInCampaignsOperationEndedAdapter	Adapter for handling AgentInCampaignsOperationEndedEvent events.
AgentInCampaignsOperationEndedEvent	Notifies the IAgent.AgentInCampaignsOperation has ended.
AgentInCampaignsOperationEndedListener	Interface for handling AgentInCampaignsOperationEndedEvent events.
AgentInCampaignsOperationRequestAdapter	Adapter for handling AgentInCampaignsOperationRequestEvent events.
AgentInCampaignsOperationRequestEvent	Notifies an IAgent.AgentInCampaignsOperation has started.
AgentInCampaignsOperationRequestListener	Interface for handling AgentInCampaignsOperationRequestEvent events.
AgentIncomingSessionListener	Interface for handling IncomingSessionEvent events.
AgentInfo	Represents the information about an agent.
AgentListener	Interface for handling AgentEvent events.
AgentLoginGroupChangedListener	Interface for handling LoginGroupChangedEvent events.
AgentMessageAdapter	Adapter for handling AgentMessageEvent events.
AgentMessageEvent	Notifies agents of a broadcast message.
AgentMessageListener	Interface for handling AgentMessageEvent events.
AgentMessageOfTheDayChangedAdapter	Adapter for handling AgentMessageOfTheDayChangedEvent events.
AgentMessageOfTheDayChangedEvent	Notifies that the message of the day of the agent changed.
AgentMessageOfTheDayChangedListener	Interface for handling AgentMessageOfTheDayChangedEvent events.
AgentNotReadyReasonsChangedListener	Interface for handling NotReadyReasonsChangedEvent events.
AgentOperationAdapter	Adapter for handling AgentOperationEvent events.
AgentOperationEvent	Triggered when an agent is inserted, updated or deleted.
AgentOperationListener	Interface for handling AgentOperationEvent events.
AgentOperationLog	Represents the information about the operation log of an agent.
AgentOperationLogBuiltInColumn	Built in columns of the AgentOperationLog table schema
AgentOperationLogCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
AgentPermissionBase	Represents the agent permission base
AgentPermissionRequestBase	Represents the agent permission request base
AgentReadyState	Represents the ready state of an agent.
AgentRolePermission	Represents the agent role permission
AgentRolePermissionRequest	Represents the agent role permission request
AgentSkill	Represents an agent skill.
AgentSkillOperationEvolution	Represents the evolution of an agent skill operation.
AgentSkillRequest	Represents an agent skill request.
AgentSkillsChangedListener	Interface for handling SkillsChangedEvent events.
AgentSocialErrorListener	Interface for handling SocialErrorEvent events.
AgentStatus	Represents the information about the status of an agent.
AgentTeamMessageListener	Interface for handling TeamMessageEvent events.
AgentTeamMessageOfTheDayChangedListener	Interface for handling TeamMessageOfTheDayChangedEvent events.
AgentType	Represents the types of agents.
AgentUpdateRequest	Contains the data used to update an agent.
AgentUpdateRequestBase	Contains the data used to update an agent.
AgentWebChatData	Holds data used to open a web chat control for agent to handle Instant Messaging interactions.
AgentWorkflowErrorListener	Interface for handling WorkflowErrorEvent events.
AnonymizedTypeBase	Base class for types that can have fields anonymized.
AssignmentFilter	Represents a filter that can be applied on cursors of entities that can be assigned to other entities
AssignmentFilterType	Represents the types of agents.
AssignmentMode	Represents the type of assignment mode.
Attachment	Represents an attachment.
AttachmentData	Stores the data of an attachment.
AttachmentInfo	Stores information about an attachment.
AttachmentType	Represents the types of attachments.
Attribute	Represents a field stored on the instance.
AudioRecordingEncoding	Represents the encoding of an audio recoding file
AuthenticationMode	Represents the mode of authentication to be used in a Login operation.
AuthenticationType	Represents the type of authentication to be used in a Login operation.
BackgroundTaskData	Holds the data associated with a task to perform a certain operation in the Altitude uCI Server.
BackgroundTaskStatus	Represents the status of an Altitude uCI Server background task.
BlindTransferMode	Represents the mode of the operation IPhoneMedia.BlindTransfer.
BodyType	Identifies the body part content of an email.
BootEvolution	Holds information about the boot evolution.
BootEvolutionStatus	Represents the types of boot evolution status.
BootEvolutionTask	Represents the types of boot evolution tasks.
BuiltInCounter	Represents the standard instance counters.
BuiltInDimension	Represents the standard instance dimensions.
BuiltInMedia	Built in media types.
BuiltInNotReadyReason	Represents the not ready reasons that are built-in.
BuiltInOutboundRule	Built in media types.
BuiltInPrivacyCategory	Built in privacy categories.
BuiltInPurpose	Built in purposes.
BuiltInRecorderType	Built in recorder types.
BuiltInRole	Built in roles.
BusinessObjectiveState	Represents the state of a business objective, in terms of violation severity level.
BusinessStatus	Status of the business outcome.
CallClassificationAction	Represents the types of call classification actions.
CallSupervisorResult	Stores the result of the ISession CallSupervisor operation.
CampaignAdapter	Adapter for handling CampaignEvent events.
CampaignAssignmentEntity	Represents the types of entites for the CampaignAssignmentFilter.
CampaignAssignmentFilter	Represents an assignment filter that can be applied on campaign cursors
CampaignBasePermission	Represents the campaign base permission
CampaignBasePermissionRequest	Represents the campaign base permission request
CampaignBuiltInColumn	Built in columns of the Campaign table schema
CampaignCampaignMessageOfTheDayChangedListener	Interface for handling CampaignMessageOfTheDayChangedEvent events.
CampaignCanDo	Represents the allowed operations in the campaign.
CampaignContactListData	Contains the data used to update a contact list of a campaign.
CampaignContactListRequest	Contains the data used to insert or update a campaign contact list.
CampaignCreateRequest	Contains the data used to insert and duplicate a campaign.
CampaignCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
CampaignData	Contains the campaign data.
CampaignDeleteLogRequest	Represents a delete campaign log request.
CampaignDnisData	Contains the data used to update a DNIS of a campaign.
CampaignDnisRequest	Represents a request to change the configuration of the contact list of the campaign.
CampaignEvent	Base class for all the events related to campaigns.
CampaignGatewayData	Contains the data used to update a gateway of a campaign.
CampaignGatewayRequest	Represents a request to monitor a device.
CampaignGatewayState	Represents the state of the campaign gateway.
CampaignInboundEmailAddress	Represents a campaign inbound email address.
CampaignInboundEmailAddressRequest	Represents a campaign inbound email address request.
CampaignInboundEmailFilter	Campaign inbound email filter.
CampaignInboundEmailFilterAction	Action to perform on an inbound email filter.
CampaignInboundEmailFilterField	Matching string filter to be used in a campaign inbound email filter of type Field.
CampaignInboundEmailFilterFieldRequest	Matching string filter to be used in a campaign inbound email filter of type Field.
CampaignInboundEmailFilterFieldString	String to match on campaign inbound email filter of type Field.
CampaignInboundEmailFilterFieldStringRequest	String to match on campaign inbound email filter of type Field.
CampaignInboundEmailFilterFieldType	Type of an email field to be used in a campaign inbound email filter.
CampaignInboundEmailFilterGlobalString	String to match on a campaign inbound email filter of type Bouncing or DeliveryFailure.
CampaignInboundEmailFilterGlobalStringRequest	String to match on a campaign inbound email filter of type Bouncing or DeliveryFailure.
CampaignInboundEmailFilterRequest	Campaign inbound email filter request.
CampaignInboundEmailFilterType	Type of an inbound email filter.
CampaignInfo	Stores information about a campaign.
CampaignInstantMessagingGatewayData	Campaign instant messaging gateway data
CampaignInstantMessagingGatewayRequest	Represents a request to change the gateway of the campaign.
CampaignListener	Interface for handling CampaignEvent events.
CampaignMediaConfiguration	Information about the configuration of the campaign medias.
CampaignMessageAdapter	Adapter for handling CampaignMessageEvent events.
CampaignMessageEvent	Notifies campaign agents of a broadcast message.
CampaignMessageListener	Interface for handling CampaignMessageEvent events.
CampaignMessageOfTheDayChangedAdapter	Adapter for handling CampaignMessageOfTheDayChangedEvent events.
CampaignMessageOfTheDayChangedEvent	Notifies that the message of the day of the campaign changed.
CampaignMessageOfTheDayChangedListener	Interface for handling CampaignMessageOfTheDayChangedEvent events.
CampaignMonitoredDeviceData	Contains the data used to update a monitored device of a campaign.
CampaignMonitoredDeviceRequest	Represents a request to update an entity.
CampaignOperation	Represents the operation received by the campaign.
CampaignOperationAdapter	Adapter for handling CampaignOperationEvent events.
CampaignOperationEvent	Notifies agents of the request to invoke a specific campaign operation.
CampaignOperationListener	Interface for handling CampaignOperationEvent events.
CampaignOperationLog	Represents the information about the operation log of a campaign.
CampaignOperationLogBuiltInColumn	Built in columns of the CampaignOperationLog table schema
CampaignOperationLogCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
CampaignOperationLogType	Represents the type of a campaign log operation.
CampaignOutboundEmailAddress	Represents a campaign outbound email address.
CampaignOutboundEmailAddressRequest	Represents a request to create an email address for an inbound campaign.
CampaignPermissionBase	Represents the campaign permission base
CampaignPermissionRequestBase	Represents the campaign permission request base
CampaignRolePermission	Represents the campaign role permission
CampaignRolePermissionRequest	Represents the campaign role permission request
CampaignSaveActivityErrorListener	Interface for handling SaveActivityErrorEvent events.
CampaignScheduleDetail	Represents a campaign schedule detail.
CampaignScheduleDetailRequest	Represents a campaign schedule detail request.
CampaignState	Represents the states of the campaign.
CampaignStateChangedAdapter	Adapter for handling CampaignStateChangedEvent events.
CampaignStateChangedEvent	Notifies agents that the state of the campaign changed.
CampaignStateChangedListener	Interface for handling CampaignStateChangedEvent events.
CampaignTargetAgentType	Represents the campaign target agent types.
CampaignTelephonyGatewayData	Campaign telephony gateway data
CampaignTelephonyGatewayRequest	Represents a request to create a DNIS.
CampaignType	Represents the types of campaigns.
CampaignUpdateRequest	Contains the data used to update a campaign.
CampaignUpdateRequestBase	Contains the data used to update a campaign.
CategoryBasePermission	Represents the category base permission
CategoryBasePermissionRequest	Represents the category base permission request
CategoryCreateRequest	Contains the data used to create and update a category.
CategoryData	Stores the data of a category.
CategoryInfo	Holds information about a category.
CategoryPermissionBase	Represents the category permission base
CategoryPermissionRequestBase	Represents the category permission request base
CategoryRolePermission	Represents the category role permission
CategoryRolePermissionRequest	Represents the category role permission request
CategoryUpdateRequest	Contains the data used to update a category.
CategoryUpdateRequestBase	Contains the data used to update a category.
CollectDigitsResult	Stores the result of the IPhoneMedia CollectDigitsResult operation.
ColumnType	Represents the types of columns.
ConfigurationLog	Represents the information about the configuration log.
ConfigurationLogBuiltInColumn	Built in columns of the ConfigurationLog table schema
ConfigurationLogCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ConfigurationLogField	Represents the information about the configuration log field.
ConsentAuditBasePermission	Represents the consent audit base permission
ConsentAuditBasePermissionRequest	Represents the consent audit base permission request
ConsentAuditBuiltInColumn	Built in columns of the ConsentAudit table schema
ConsentAuditCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ConsentAuditData	Represents the information about a consent audit.
ConsentAuditOperation	Represents the type of an consent audit operation.
ConsentAuditPermissionBase	Represents the consent audit permission base
ConsentAuditPermissionRequestBase	Represents the consent audit permission request base
ConsentBasePermission	Represents the consent base permission
ConsentBasePermissionRequest	Represents the consent base permission request
ConsentBuiltInColumn	Built in columns of the Consent table schema
ConsentCreateRequest	Contains the data used to create a consent.
ConsentCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ConsentData	Represents the information about a consent.
ConsentPermissionBase	Represents the consent permission base
ConsentPermissionRequestBase	Represents the consent permission request base
ConsentType	Represents the type of a consent.
ConsentUpdateRequest	Contains the data used to update a consent.
ConsentUpdateRequestBase	Contains the data used to update a consent.
Constants	Defines the API constants.
Contact	Represents the information about a contact.
ContactBasePermission	Represents the contact base permission
ContactBasePermissionRequest	Represents the contact base permission request
ContactBuiltInColumn	Built in columns of the Contact table schema
ContactBusinessStatus	Business status of the contact.
ContactCreateRequest	Contains the data used to create a contact.
ContactCreateStatus	Represents the status of a created contact.
ContactCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ContactEventActionType	Represents the type of action of a contact event.
ContactEventOutcomeType	Represents the type of interaction outcome of a contact event.
ContactFailedReason	Defines the reasons for the failure of a contact.
ContactHistoryBuiltInColumn	Built in columns of the ContactHistory table schema
ContactHistoryCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ContactHistoryEntry	Represents the information about a contact.
ContactList	Represents a contact list.
ContactListBase	Represents a contact list base.
ContactListState	Represents the state of a contact list.
ContactLoadedAdapter	Adapter for handling ContactLoadedEvent events.
ContactLoadedEvent	Notifies that the contact was loaded.
ContactLoadedListener	Interface for handling ContactLoadedEvent events.
ContactLoadProgressAdapter	Adapter for handling ContactLoadProgressEvent events.
ContactLoadProgressEvent	Notifies about a contact that is being simultaneously handled by several agents and has been modified by one of them.
ContactLoadProgressListener	Interface for handling ContactLoadProgressEvent events.
ContactPendingWork	Represents the specific data for a PendingWork of type Contact.
ContactPermissionBase	Represents the contact permission base
ContactPermissionRequestBase	Represents the contact permission request base
ContactProfile	Stores the data of a contact profile.
ContactProfileBase	Stores the data of a contact profile.
ContactProfileBasePermission	Represents the contact profile base permission
ContactProfileBasePermissionRequest	Represents the contact profile base permission request
ContactProfileBuiltInColumn	Built in columns of the ContactProfile table schema
ContactProfileCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ContactProfileFieldPrivacyBasePermission	Represents the contact profile field privacy base permission
ContactProfileFieldPrivacyBasePermissionRequest	Represents the contact profile field privacy base permission request
ContactProfileFieldPrivacyBuiltInColumn	Built in columns of the ContactProfileFieldPrivacy table schema
ContactProfileFieldPrivacyCreateRequest	Contains the data used to create a contact profile field privacy.
ContactProfileFieldPrivacyCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ContactProfileFieldPrivacyData	Represents the information about a contact profile field privacy.
ContactProfileFieldPrivacyPermissionBase	Represents the contact profile field privacy permission base
ContactProfileFieldPrivacyPermissionRequestBase	Represents the contact profile field privacy permission request base
ContactProfileFieldPrivacyUpdateRequest	Contains the data used to update a contact profile field privacy.
ContactProfileFieldPrivacyUpdateRequestBase	Contains the data used to update a contact profile field privacy.
ContactProfileFieldType	Represents the types of contact profile fields.
ContactProfileGdprRequest	Contains the data used to create a contact profile GDPR request.
ContactProfileGdprRequestBasePermission	Represents the contact profile GDPR request base permission
ContactProfileGdprRequestBasePermissionRequest	Represents the contact profile GDPR request base permission request
ContactProfileGdprRequestBuiltInColumn	Built in columns of the ContactProfileGdprRequest table schema
ContactProfileGdprRequestCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ContactProfileGdprRequestData	Represents the information about a contact profile GDPR request.
ContactProfileGdprRequestPermissionBase	Represents the contact profile GDPR request permission base
ContactProfileGdprRequestPermissionRequestBase	Represents the contact profile GDPR request permission request base
ContactProfileGdprRequestStatus	Represents the status of a contact profile GDPR request.
ContactProfileGdprRequestStatusDetailsType	Represents the type of a contact profile GDPR request status details.
ContactProfileGdprRequestType	Represents the type of a contact profile GDPR request.
ContactProfileInProgressWorkflowBuiltInColumn	Built in columns of the ContactProfileInProgressWorkflow table schema
ContactProfileInProgressWorkflowCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ContactProfileInteractionHistoryBuiltInColumn	Built in columns of the ContactProfileInteractionHistory table schema
ContactProfileInteractionHistoryCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ContactProfilePendingWork	Represents the contact profile data related with a PendingWork.
ContactProfilePermissionBase	Represents the contact profile permission base
ContactProfilePermissionRequestBase	Represents the contact profile permission request base
ContactProfileQueuedEmailBuiltInColumn	Built in columns of the ContactProfileQueuedEmail table schema
ContactProfileQueuedEmailCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ContactProfileQueuedSocialBuiltInColumn	Built in columns of the ContactProfileQueuedSocial table schema
ContactProfileQueuedSocialCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ContactProfileRequest	Contains the data used to create and update a contact profile.
ContactProfileScheduledContactBuiltInColumn	Built in columns of the ContactProfileScheduledContact table schema
ContactProfileScheduledContactCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ContactProfileUpdatedAdapter	Adapter for handling ContactProfileUpdatedEvent events.
ContactProfileUpdatedEvent	Event triggered when the contact profile is updated.
ContactProfileUpdatedListener	Interface for handling ContactProfileUpdatedEvent events.
ContactReservationMode	The mode of the contact reservation.
ContactResubmitRequest	Represents a resubmit contact request.
ContactResubmitStatus	Represents the status of a resubmit contact.
ContactSchedulingStatus	Represents the scheduling status of a contact.
ContactUnloadedAdapter	Adapter for handling ContactUnloadedEvent events.
ContactUnloadedEvent	Notifies that the contact was unloaded.
ContactUnloadedListener	Interface for handling ContactUnloadedEvent events.
ContactUpdateRequest	Contains the data used to update a contact.
ContactUpdateRequestBase	Contains the data used to update a contact.
ContactUploadRequest	Contains the contact and contact profile data to be inserted or updated.
ContactUploadStatus	Represents the status of a contact to upload.
ContentData	Stores a content file of an email.
ContentInfo	Stores information about a content file of an email.
CtiGatewayDataNetworkingMethod	Represents the type of the Cti gateway data networking method.
CubeCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
CubeDimension	Represents the cube dimension.
CubeDimensionRequest	Represents a cube dimension request.
CubeDimensionRequestBase	Represents a cube dimension request.
CubeDimensionType	Represents the type of the cube dimension.
CubeTableSchema	Represents a cube table schema.
Culture	Cultures supported in localization.
CursorClosedAdapter	Adapter for handling CursorClosedEvent events.
CursorClosedEvent	Notifies that the cursor was closed.
CursorClosedListener	Interface for handling CursorClosedEvent events.
CursorState	Represents the states of a Cursor.
CustomCallStatusData	Represents the data of an custom call status.
CustomDataAdapter	Adapter for handling CustomDataEvent events.
CustomDataEvent	Notifies the agent of custom data (blind data).
CustomDataListener	Interface for handling CustomDataEvent events.
CustomInteractionAdapter	Adapter for handling CustomInteractionEvent events.
CustomInteractionEvent	Base class for all the events related with the custom interactions.
CustomInteractionListener	Interface for handling CustomInteractionEvent events.
CustomInteractionManagerExternalInteractionRegistrationStartedListener	Interface for handling ExternalInteractionRegistrationStartedEvent events.
CustomInteractionManagerIMCustomInteractionStartedListener	Interface for handling IMCustomInteractionStartedEvent events.
DataInterfaceConfiguration	Represents the data interface role configuration
DataInterfaceConfigurationRequest	Represents the data interface role configuration request
DataTransactionCanDo	Represents the operations that the agent can perform on a data transaction.
DataTransactionContactLoadedListener	Interface for handling ContactLoadedEvent events.
DataTransactionContactLoadProgressListener	Interface for handling ContactLoadProgressEvent events.
DataTransactionContactProfileUpdatedListener	Interface for handling ContactProfileUpdatedEvent events.
DataTransactionContactUnloadedListener	Interface for handling ContactUnloadedEvent events.
DataTransactionData	Represents the data transaction data.
DataTransactionDataRequest	Contains the data request for the data transaction operation.
DataTransactionDataTransactionEndedListener	Interface for handling DataTransactionEndedEvent events.
DataTransactionEndedAdapter	Adapter for handling DataTransactionEndedEvent events.
DataTransactionEndedEvent	Notifies that an agent ended a data transaction.
DataTransactionEndedListener	Interface for handling DataTransactionEndedEvent events.
DataTransactionEventData	Represents the data transaction event data.
DataTransactionRegisteredAdapter	Adapter for handling DataTransactionRegisteredEvent events.
DataTransactionRegisteredEvent	Represents an end data transaction registered event of a session.
DataTransactionRegisteredListener	Interface for handling DataTransactionRegisteredEvent events.
DataTransactionRequest	Represents the types of data transaction requests.
DataTransactionRestartMode	Represents the data transaction restart mode.
DataTransactionStartedAdapter	Adapter for handling DataTransactionStartedEvent events.
DataTransactionStartedEvent	Notifies that the client application performed an operation that created a IDataTransaction.
DataTransactionStartedListener	Interface for handling DataTransactionStartedEvent events.
DataType	Represents the data type of a column in the database.
DayDefinitionMonth	Holds data about a day definition month.
DayDefinitionYear	Holds data about a day definition year.
DaylightTime	Represents the date and time of the DST period.
DaylightTimeRequest	Represents the role general configuration request
DayOfWeek	Represents the day of the week.
DayType	Holds data about a day type.
DayTypeCreateRequest	Contains the data used to create a day type.
DayTypeUpdateRequest	Contains the data used to update a day type.
DayTypeUpdateRequestBase	Contains the data used to update a day type.
DBStatus	Status values used in SQL operations.
DequeuedEventReason	Represents the reason for the interaction dequeue.
DequeueRequestReason	Represents the reason to request the dequeue of a call.
DigitsCollectedAdapter	Adapter for handling DigitsCollectedEvent events.
DigitsCollectedEvent	Notifies that the IVR collected the digits.
DigitsCollectedListener	Interface for handling DigitsCollectedEvent events.
Directory	Stores the data of a directory.
DirectoryBasePermission	Represents the directory base permission
DirectoryBasePermissionRequest	Represents the directory base permission request
DirectoryCreateRequest	Contains the data used to update a directory.
DirectoryPermissionBase	Represents the directory permission base
DirectoryPermissionRequestBase	Represents the directory permission request base
DirectoryRolePermission	Represents the directory role permission
DirectoryRolePermissionRequest	Represents the directory role permission request
DirectoryUpdateRequest	Contains the data used to update a directory.
DirectoryUpdateRequestBase	Contains the data used to update a directory.
DisposedListener	Interface for handling disposed events.
DivertType	Represents the type of the operation IPhoneMedia.Divert.
DocumentAttachment	Holds information of a document attachment.
DocumentBasePermission	Represents the document base permission
DocumentBasePermissionRequest	Represents the document base permission request
DocumentBuiltInColumn	Built in columns of the Document table schema
DocumentCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
DocumentData	Holds information and the content of the document.
DocumentInfo	Stores information of a document.
DocumentLocation	Represents the location of a document.
DocumentLocationType	Represents the type of location of a document.
DocumentManagerLocation	Represents the location of a document stored in a document manager.
DocumentPermissionBase	Represents the document permission base
DocumentPermissionRequestBase	Represents the document permission request base
DocumentRevisionInfo	Stores information about the revision of a document.
DocumentRolePermission	Represents the document role permission
DocumentRolePermissionRequest	Represents the document role permission request
EmailAdapter	Adapter for handling EmailEvent events.
EmailError	Represents the type of email error.
EmailErrorAdapter	Adapter for handling EmailErrorEvent events.
EmailErrorEvent	Notifies that an email error occurred.
EmailErrorListener	Interface for handling EmailErrorEvent events.
EmailEvent	Represents an email event of a session.
EmailEventData	Represents the data in an email event.
EmailEventRequest	Identifies the request that generated the event.
EmailEventType	Represents the type of an EmailEvent.
EmailGatewayBasePermission	Represents the email gateway base permission
EmailGatewayBasePermissionRequest	Represents the email gateway base permission request
EmailGatewayCreateRequest	Contains the data used to update an email gateway.
EmailGatewayData	Stores the data of an email gateway.
EmailGatewayEncryptionType	Represents the type of encryption of the messages exchanged between the email gateway and the SMTP or POP3 server.
EmailGatewayPermissionBase	Represents the email gateway permission base
EmailGatewayPermissionRequestBase	Represents the email gateway permission request base
EmailGatewayProtocolType	Represents the type of protocol of an email gateway.
EmailGatewayRetrievalMode	Represents the action taken after email successful retrieval from an IMAP mail server.
EmailGatewayUpdateRequest	Contains the data used to update an email gateway.
EmailInteractionData	Holds information about an email interaction.
EmailInteractionRequest	Represents the different types of request for an email interaction.
EmailInteractionState	Represents the state of an email interaction.
EmailInterfaceConfiguration	Represents the email interface role configuration
EmailInterfaceConfigurationRequest	Represents the email interface role configuration request
EmailListener	Interface for handling EmailEvent events.
EmailMediaCanDo	Represents the operations that the agent can perform on emails.
EmailMediaEmailErrorListener	Interface for handling EmailErrorEvent events.
EmailMediaEmailListener	Interface for handling EmailEvent events.
EmailMediaEmailProgressListener	Interface for handling EmailProgressEvent events.
EmailMessage	Stores the data of an email message.
EmailPendingWork	Represents the specific data for a PendingWork of type PendingWorkType.Email and media type MediaType.Email.
EmailProgress	Information for the agents about the evolution of email interactions.
EmailProgressAdapter	Adapter for handling EmailProgressEvent events.
EmailProgressBaseAdapter	Adapter for handling EmailProgressBaseEvent events.
EmailProgressBaseEvent	Base class for all the events related to the progress of an email interaction.
EmailProgressBaseListener	Interface for handling EmailProgressBaseEvent events.
EmailProgressEvent	Represents the event of the instance related to the progress of email interactions.
EmailProgressListener	Interface for handling EmailProgressEvent events.
EndDataTransactionState	Defines the state of the data transaction.
EntityOperation	Represents the type of entity operation.
EntityOperationAdapter	Adapter for handling EntityOperationEvent events.
EntityOperationEvent	Triggered when an entity is inserted, updated or deleted.
EntityOperationEventBase	Base class for entity operation events.
EntityOperationListener	Interface for handling EntityOperationEvent events.
EntityRequest<T>
EntityRequestType	Represents the type of an entity update.
EntityType	Represents the entities managed by the instance
EntityUploadMode	Operations that are performed when new entities are uploaded.
EntityUploadTaskData	Holds the data associated with a task to perform an importation of Entities, or a preview of an importation of Entities in the Altitude uCI Server.
EnumeratedField	Represents an enumerated field.
EnumeratedFieldRequest	Represents a value of the enumerated type.
EnumeratedType	Represents an enumerated type.
EnumeratedTypeRequest	Represents a request for a column.
EventAdapterISListener	Interface for handling ISEvent events.
ExtendPurpose	Represents the purpose of the operation extend.
ExtensionChangedAdapter	Adapter for handling ExtensionChangedEvent events.
ExtensionChangedEvent	Notifies the agent that the extension has changed.
ExtensionChangedListener	Interface for handling ExtensionChangedEvent events.
ExtensionClearedAdapter	Adapter for handling ExtensionClearedEvent events.
ExtensionClearedEvent	Notifies the agent that the extension was cleared.
ExtensionClearedListener	Interface for handling ExtensionClearedEvent events.
ExtensionFailedToRecoverAdapter	Adapter for handling ExtensionFailedToRecoverEvent events.
ExtensionFailedToRecoverEvent	Notifies the agent that the extension failed to recover.
ExtensionFailedToRecoverListener	Interface for handling ExtensionFailedToRecoverEvent events.
ExtensionRange	Represents the extension range.
ExternalInteractionRegistrationAdapter	Adapter for handling ExternalInteractionRegistrationEvent events.
ExternalInteractionRegistrationData	Hold information about a registration of an interaction whose origin is external to Altitude uCI, that is being handled by an agent.
ExternalInteractionRegistrationEndedAdapter	Adapter for handling ExternalInteractionRegistrationEndedEvent events.
ExternalInteractionRegistrationEndedEvent	Notifies of the end of an external interaction registration.
ExternalInteractionRegistrationEndedListener	Interface for handling ExternalInteractionRegistrationEndedEvent events.
ExternalInteractionRegistrationEvent	Base class for all the events related with the external interaction registrations.
ExternalInteractionRegistrationExternalInteractionRegistrationEndedListener	Interface for handling ExternalInteractionRegistrationEndedEvent events.
ExternalInteractionRegistrationListener	Interface for handling ExternalInteractionRegistrationEvent events.
ExternalInteractionRegistrationStartedAdapter	Adapter for handling ExternalInteractionRegistrationStartedEvent events.
ExternalInteractionRegistrationStartedEvent	Notifies of the creation of a new external interaction registration.
ExternalInteractionRegistrationStartedListener	Interface for handling ExternalInteractionRegistrationStartedEvent events.
ExternalInteractionStatus	Status of the external interaction.
FavoriteFilterCreateRequest	Contains the data used to create a favorite filter.
FavoriteFilterData	Holds data about a favorite filter.
FavoriteFilterUpdateRequest	Contains the data used to update a favorite filter.
FieldRequest<T>
FieldRequestType	Represents the type of an entity field update.
FileAttachment	Stores an file attachment of an email.
FloorPlanBasePermission	Represents the floor plan base permission
FloorPlanBasePermissionRequest	Represents the floor plan base permission request
FloorPlanPermissionBase	Represents the floor plan permission base
FloorPlanPermissionRequestBase	Represents the floor plan permission request base
GatewayAdapter	Adapter for handling GatewayEvent events.
GatewayData	Represents a gateway.
GatewayEvent	Base class for all the events related to the gateways.
GatewayEventType	Represents the type of a gateway event received.
GatewayListener	Interface for handling GatewayEvent events.
GatewayState	Represents the state of the gateway.
GatewaySwitchInfo	Holds information of a gateway switch.
GatewayType	Represents the type of the gateway.
Gender	Represents the type of gender.
GeneralInterfaceConfiguration	Represents the general interface role configuration
GeneralInterfaceConfigurationRequest	Represents the general interface role configuration request
GenericDataType	Identifies the generic service type.
GuiText	Represents the GUI text.
HangUpAction	Represents the action to take on the operation IPhoneMedia.HangUp.
IAgent	Represents an agent.
IAgentCursor	Represents an agent cursor.
IAgentInCampaign	Represents the operations performed by an agent in a campaign.
IAgentInCampaignOperationLogCursor	Represents a cursor on agent in campaign operation logs.
IAgentManager	Manages the agents.
IAgentOperationLogCursor	Represents a cursor on agent operation logs.
ICampaign	Represents a campaign.
ICampaignContactUploader	Used to upload contacts on a campaign.
ICampaignCursor	Represents a campaign cursor.
ICampaignManager	Manages the campaigns.
ICampaignOperationLogCursor	Represents a cursor on campaign operation logs.
IConfigurationLogCursor	Represents a cursor on configuration logs.
IConsentAuditCursor	Represents a consent audit cursor.
IConsentCursor	Represents a consent cursor.
IConsentUploader	Used to upload consents.
IContactCenterManager	Manages the contact center.
IContactCursor	Represents a cursor on the contacts of a campaign.
IContactHistoryCursor	Represents a contact history cursor.
IContactProfileCursor	Represents a cursor on the contact profiles of a directory.
IContactProfileFieldPrivacyCursor	Represents a contact profile field privacy cursor.
IContactProfileGdprRequestCursor	Represents a contact profile GDPR request cursor.
IContactProfileInProgressWorkflowCursor	Represents a cursor of in progress workflow process tasks.
IContactProfileInteractionHistoryCursor	Represents a cursor on the contact profile interaction history.
IContactProfileQueuedEmailCursor	Represents a contact profile queued email cursor.
IContactProfileQueuedSocialCursor	Represents a contact profile queued social cursor.
IContactProfileScheduledContactCursor	Represents a cursor on the scheduled contacts.
IContactProfileUploader	Used to upload contacts on a directory.
ICubeCursor	Represents a cube cursor.
ICursor	Represents a cursor on an entity
ICustomInteraction	Base class for the custom interactions.
ICustomInteractionManager	Manages the custom interactions.
IDataTransaction	Represents a data transaction.
IDirectoryManager	Manages the directories.
IDisposable	Altitude Integration Server Disposable interface.
IDocumentCursor	Represents a document cursor.
IDocumentDownloader	Used to download a document from the Altitude uCI Server.
IDocumentManager	Manages the documents.
IEmailManager	Contains methods to decode the mime of emails.
IEmailMedia	Represents an email media.
IEntity	Superclass of all entities interface.
IEntityCursor	Represents a cursor on an entity.
IEntityUploader	Base class to upload entities.
IEntityUploadResultDownloader	Used to access the rejected records of an entity upload task.
IEventAdapter	Monitors the instance for events.
IExternalInteractionRegistration	Represents a registration of an interaction whose origin is external to Altitude uCI, that is being handled by an agent.
IGdprManager	Manages the GDPR.
IIMCustomInteraction	Represents an instant messaging custom interaction.
IInstance	Represents an instance.
IInstanceManager	Manages the instance.
IInstanceOperationLogCursor	Represents a cursor on instance operation logs.
IInstantMessagingMedia	Represents an instant messaging media.
IIntegrationServer	Integration Server class.
IInteractionHistoryCursor	Represents a cursor on the contact profile interaction history.
IInteractionMedia	Represents a media interaction.
IInteractionThreadCursor	Represents a cursor on the interaction thread.
IKBDocumentCursor	Represents a knowledge base document cursor.
IKnowledgeBaseManager	Contains methods to access categories, and to manage knowledge base documents and email templates.
ILogManager	Manager the logs.
IMCustomInteractionAdapter	Adapter for handling IMCustomInteractionEvent events.
IMCustomInteractionCanDo	Represents the operations that can be performed on an instant messaging custom interaction.
IMCustomInteractionData	Holds information about an instant messaging custom interaction.
IMCustomInteractionError	Represents the type of an instant messaging custom interaction error.
IMCustomInteractionErrorAdapter	Adapter for handling IMCustomInteractionErrorEvent events.
IMCustomInteractionErrorEvent	Represents an error event for instant messaging custom interactions.
IMCustomInteractionErrorListener	Interface for handling IMCustomInteractionErrorEvent events.
IMCustomInteractionEvent	Represents an instant messaging event of a custom interaction.
IMCustomInteractionEventType	Represents the type of the instant messaging custom interaction event.
IMCustomInteractionIMCustomInteractionErrorListener	Interface for handling IMCustomInteractionErrorEvent events.
IMCustomInteractionIMCustomInteractionListener	Interface for handling IMCustomInteractionEvent events.
IMCustomInteractionIMCustomInteractionMessageListener	Interface for handling IMCustomInteractionMessageEvent events.
IMCustomInteractionIMCustomInteractionProgressListener	Interface for handling IMCustomInteractionProgressEvent events.
IMCustomInteractionListener	Interface for handling IMCustomInteractionEvent events.
IMCustomInteractionMessageAdapter	Adapter for handling IMCustomInteractionMessageEvent events.
IMCustomInteractionMessageEvent	Notifies that a message was received in an instant messaging custom interaction.
IMCustomInteractionMessageListener	Interface for handling IMCustomInteractionMessageEvent events.
IMCustomInteractionProgress	Represents the progress of an instant message custom interaction.
IMCustomInteractionProgressAdapter	Adapter for handling IMCustomInteractionProgressEvent events.
IMCustomInteractionProgressBaseAdapter	Adapter for handling IMCustomInteractionProgressBaseEvent events.
IMCustomInteractionProgressBaseEvent	Base class for all the events related to the progress of an instant messaging custom interaction.
IMCustomInteractionProgressBaseListener	Interface for handling IMCustomInteractionProgressBaseEvent events.
IMCustomInteractionProgressEvent	Represents the event of the instance related to the progress of an instant messaging custom interaction.
IMCustomInteractionProgressListener	Interface for handling IMCustomInteractionProgressEvent events.
IMCustomInteractionStartedAdapter	Adapter for handling IMCustomInteractionStartedEvent events.
IMCustomInteractionStartedEvent	Notifies of the creation of a new instant messaging custom interaction.
IMCustomInteractionStartedListener	Interface for handling IMCustomInteractionStartedEvent events.
IMCustomInteractionState	Represents the state of an instant messaging custom interaction.
IMediaCursor	Represents a media cursor.
IMediaManager	Manages the medias.
InboundNonConnectedConnectionType	Represents the connection type for inbound non connected retrieval.
IncomingSessionAdapter	Adapter for handling IncomingSessionEvent events.
IncomingSessionEvent	Represents the events related to a new session not started by the agent.
IncomingSessionListener	Interface for handling IncomingSessionEvent events.
InProgressWorkflowProcessTask	Represents a workflow process task that is in progress.
InProgressWorkflowProcessTaskBase	Represents a workflow process task that is in progress.
InstanceAdapter	Adapter for handling InstanceEvent events.
InstanceAuthenticationData	Contains the data related with the authentication service configured for a certain instance.
InstanceBasePermission	Represents the contact center base permission
InstanceBasePermissionRequest	Represents the contact center base permission request
InstanceCanDo	Represents the allowed operations in the instance.
InstanceConnectedAdapter	Adapter for handling InstanceConnectedEvent events.
InstanceConnectedEvent	Notifies that the IntegrationServer object is connected to the instance.
InstanceConnectedListener	Interface for handling InstanceConnectedEvent events.
InstanceData	Holds data about an instance.
InstanceDeleteLogRequest	Represents a delete instance log request.
InstanceDisconnectedAdapter	Adapter for handling InstanceDisconnectedEvent events.
InstanceDisconnectedEvent	Notifies that the IntegrationServer object is disconnected from the instance.
InstanceDisconnectedListener	Interface for handling InstanceDisconnectedEvent events.
InstanceEvent	Base class for all the events related to the instance.
InstanceInstanceConnectedListener	Interface for handling InstanceConnectedEvent events.
InstanceInstanceDisconnectedListener	Interface for handling InstanceDisconnectedEvent events.
InstanceInstanceMessageOfTheDayChangedListener	Interface for handling InstanceMessageOfTheDayChangedEvent events.
InstanceListener	Interface for handling InstanceEvent events.
InstanceLogoutListener	Interface for handling LogoutEvent events.
InstanceMessageOfTheDayChangedAdapter	Adapter for handling InstanceMessageOfTheDayChangedEvent events.
InstanceMessageOfTheDayChangedEvent	Notifies that the message of the day of the instance changed.
InstanceMessageOfTheDayChangedListener	Interface for handling InstanceMessageOfTheDayChangedEvent events.
InstanceOfflineAdapter	Adapter for handling InstanceOfflineEvent events.
InstanceOfflineEvent	Notifies that the instance is offline.
InstanceOfflineListener	Interface for handling InstanceOfflineEvent events.
InstanceOfflineType	Defines the different types of instance offline events.
InstanceOnlineAdapter	Adapter for handling InstanceOnlineEvent events.
InstanceOnlineEvent	Notifies that the instance is online.
InstanceOnlineListener	Interface for handling InstanceOnlineEvent events.
InstanceOperationLog	Represents the information about the operation log of the instance.
InstanceOperationLogBuiltInColumn	Built in columns of the InstanceOperationLog table schema
InstanceOperationLogCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
InstancePermissionBase	Represents the contact center permission base
InstancePermissionRequestBase	Represents the contact center permission request base
InstancePingListener	Interface for handling PingEvent events.
InstanceRecoveryCompletedListener	Interface for handling RecoveryCompletedEvent events.
InstanceRunningMode	Represents the state of the instance running mode.
InstanceUpdateRequest	Contains the data used to update an instance.
InstantMessagingAdapter	Adapter for handling InstantMessagingEvent events.
InstantMessagingError	Represents the type of instant messaging error.
InstantMessagingErrorAdapter	Adapter for handling InstantMessagingErrorEvent events.
InstantMessagingErrorEvent	Represents an instant messaging error event.
InstantMessagingErrorListener	Interface for handling InstantMessagingErrorEvent events.
InstantMessagingEvent	Represents an instant messaging event of a session.
InstantMessagingEventData	Represents the data in an instant messaging event.
InstantMessagingEventType	Represents the type of the instant messaging event.
InstantMessagingInteractionData	Holds information about an instant messaging interaction.
InstantMessagingInteractionStartedAdapter	Adapter for handling InstantMessagingInteractionStartedEvent events.
InstantMessagingInteractionStartedEvent	Notifies that the client application performed an operation that created an IInstantMessagingMedia.
InstantMessagingInteractionStartedListener	Interface for handling InstantMessagingInteractionStartedEvent events.
InstantMessagingInteractionState	Represents the state of an instant messaging interaction.
InstantMessagingInterfaceConfiguration	Represents the instant messaging interface role configuration
InstantMessagingInterfaceConfigurationRequest	Represents the instant messaging interface role configuration request
InstantMessagingListener	Interface for handling InstantMessagingEvent events.
InstantMessagingMediaAdapter	Adapter for handling InstantMessagingMediaEvent events.
InstantMessagingMediaCanDo	Represents the operations that the agent can perform in an instant messaging media.
InstantMessagingMediaEvent	Base class for all the events related to the instant messaging.
InstantMessagingMediaInstantMessagingErrorListener	Interface for handling InstantMessagingErrorEvent events.
InstantMessagingMediaInstantMessagingListener	Interface for handling InstantMessagingEvent events.
InstantMessagingMediaInstantMessagingMessageListener	Interface for handling InstantMessagingMessageEvent events.
InstantMessagingMediaInstantMessagingProgressListener	Interface for handling InstantMessagingProgressEvent events.
InstantMessagingMediaListener	Interface for handling InstantMessagingMediaEvent events.
InstantMessagingMessageAdapter	Adapter for handling InstantMessagingMessageEvent events.
InstantMessagingMessageEvent	Notifies that a message was received in an instant messaging interaction.
InstantMessagingMessageListener	Interface for handling InstantMessagingMessageEvent events.
InstantMessagingMessageOrigin	Represents the origin of an Instant Messaging message.
InstantMessagingProgress	Represents the progress of an instant message interaction.
InstantMessagingProgressAdapter	Adapter for handling InstantMessagingProgressEvent events.
InstantMessagingProgressBaseAdapter	Adapter for handling InstantMessagingProgressBaseEvent events.
InstantMessagingProgressBaseEvent	Base class for all the events related to the progress of an instant messaging interaction.
InstantMessagingProgressBaseListener	Interface for handling InstantMessagingProgressBaseEvent events.
InstantMessagingProgressEvent	Represents the event of the instance related to the progress of an instant messaging.
InstantMessagingProgressListener	Interface for handling InstantMessagingProgressEvent events.
InstantMessagingRequest	Represents an instant messaging interaction request.
InstantMessagingSenderType	Represents the type of the instant messaging sender.
InteractionDetailedStatus	Represents the detailed status of an interaction.
InteractionHandledType	Defines whether an automated campaign is intended for workflow tasks only, avoiding the need to configure a routing script.
InteractionHistoryBuiltInColumn	Built in columns of the InteractionHistory table schema
InteractionHistoryCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
InteractionLevel	Represents the level of the interaction.
InteractionOrigin	Represents the origin of the interaction.
InteractionParties	Represents the participants in an interaction.
InteractionParty	Represents a participant of an interaction.
InteractionPartyType	Represents the type of an interaction party.
InteractionSegmentState	Represents the state of a interaction segment.
InteractionStatus	Represents the status of an interaction.
InteractionTerminationStatus	Represents the termination status of an interaction.
InteractionThread	Hold information about the details of an interaction thread.
InteractionThreadBuiltInColumn	Built in columns of the InteractionThread table schema
InteractionThreadCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
InteractionThreadScriptSession	Hold information about a script session and the related interaction thread.
InteractionThreadScriptSessionBase	Hold general information about a script session with an interaction thread.
InteractionThreadScriptSessionContactProfile	Hold information about a script session, with the related interaction thread and the respective contact profile.
InteractionThreadSegment	Hold information about the details of an interaction thread segment.
IOxeSynchro	Contains functionality used by the Alcatel OmniPCX Enterprise switch OxeSynchro application
IOxeSynchroDashboardCursor	Represents an OxeSynchro dashboard entry cursor.
IPendingWorkCursor	Represents a pending work cursor.
IPhoneMedia	Represents a phone media.
IPrivacyCategoryCursor	Represents a privacy category cursor.
IPurposeCursor	Represents a purpose cursor.
IQueuedAgentPickUpTaskCursor	Represents a queued agent pick up task cursor.
IQueuedEmailCursor	Represents a queued email cursor.
IQueuedSocialCursor	Represents a queued social cursor.
IRecordingCursor	Represents a recording cursor.
IRecordingManager	Manages the recordings.
IReportManager	Manages the reports.
IReportTemplateCursor	Represents a report template cursor.
IRoleCursor	Represents a role cursor.
IRoleManager	Manages the roles.
ISAdapter	Adapter for handling ISEvent events.
ISavedReportCursor	Represents a saved report cursor.
IScriptDocumentCursor	Represents a cursor on the script documents.
ISentEmailCursor	Represents a sent email cursor.
ISentSocialCursor	Represents a sent social cursor.
IService	Represents a service.
IServiceContactUploader	Used to upload contacts on a SSM service.
IServiceCursor	Represents a service cursor.
IServiceManager	Manages the services.
ISession	Represents a session.
ISEvent	Base class to all event classes.
ISListener	Interface for handling ISEvent events.
ISocialManager	Contains methods to decode the data of socials.
ISocialMedia	Represents a social media.
ISoftPhone	Represents a soft phone.
ISqlCursor	Represents a database cursor.
ISqlRunner	Contains methods to perform SQL operations on the Altitude uCI Server database.
ISystemEventLogCursor	Represents a cursor on system event logs.
ITeamCursor	Represents a team cursor.
ITeamManager	Manages the teams.
IUserDefinedEnumeratedFieldCursor	Represents a cursor on the user defined enumerated fields.
IWorkflowDefinitionCursor	Represents a workflow definition cursor.
IWorkflowManager	Manages the workflows.
IWorkflowMedia	Represents a workflow media.
KBDocumentBuiltInColumn	Built in columns of the KBDocument table schema
KBDocumentCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
KBDocumentInfo	Holds information of a knowledge base document.
KBDocumentMime	Holds information and the content of the knowledge base document encoded in MIME HTML format.
KBDocumentNote	Holds a knowledge base document note.
KBDocumentRevisionInfo	Stores information about the revision of a knowledge base document.
KBDocumentStatus	Represents the status of knowledge base documents.
KBDocumentType	Represents the type of knowledge base documents.
KnowledgeBaseBrowserConfiguration	Represents the knowledge base browser role configuration
KnowledgeBaseBrowserConfigurationRequest	Represents the knowledge base browser role configuration request
KnowledgeBaseEmailConfiguration	Represents the knowledge base email control role configuration
KnowledgeBaseEmailConfigurationRequest	Represents the knowledge base email control role configuration request
KnowledgeBaseInstantMessagingConfiguration	Represents the knowledge base instant messaging role configuration
KnowledgeBaseInstantMessagingConfigurationRequest	Represents the knowledge base instant messaging role configuration request
KnowledgeBaseInterfaceConfiguration	Represents the knowledge base interface role configuration
KnowledgeBaseInterfaceConfigurationRequest	Represents the knowledge base interface role configuration request
KpiContext	Contains the context where key process indicator (KPI) is defined.
KpiContextDimension	Contains a dimension where key process indicator (KPI) is defined.
KpiFormat	Represents the type of the key process indicator (KPI) format.
LoginAdapter	Adapter for handling LoginEvent events.
LoginEvent	Notifies that an agent logged in.
LoginGroupChangedAdapter	Adapter for handling LoginGroupChangedEvent events.
LoginGroupChangedEvent	Notifies the agent that the login group has changed.
LoginGroupChangedListener	Interface for handling LoginGroupChangedEvent events.
LoginListener	Interface for handling LoginEvent events.
LogoutAdapter	Adapter for handling LogoutEvent events.
LogoutEvent	Notifies that an agent logged out.
LogoutListener	Interface for handling LogoutEvent events.
LogoutType	Represents the type of the logout.
ManualNotReadyReason	Represents the data of a not ready reason that can be set manually by the agent.
MediaBuiltInColumn	Built in columns of the Media table schema
MediaCreateRequest	Contains the data used to create a media.
MediaCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
MediaData	Represents the static information about a media.
MediaEncodingType	Represents the media encoding type of a message.
MediaFileFormat	Represents the format of a media file.
MediaInfo	Represents the information about a media.
MediaInterfaceConfiguration	Represents the information about a media interface configuration.
MediaInterfaceConfigurationRequest	Contains the data used to update a media interface configuration.
MediaOperationTerminationCause	Defines the causes for the end of the media operation.
MediaSampleRate	Represents the sample rate of a media file.
MediaType	Represents the type of the media.
MediaUpdateRequest	Contains the data used to update a media.
MediaUpdateRequestBase	Contains the data used to update a media.
MessagePlayedAndDigitsCollectedAdapter	Adapter for handling MessagePlayedAndDigitsCollectedEvent events.
MessagePlayedAndDigitsCollectedEvent	Notifies that the IVR played a message and collected the digits.
MessagePlayedAndDigitsCollectedListener	Interface for handling MessagePlayedAndDigitsCollectedEvent events.
Month	Represents a month.
MultiSiteAccessRule	Represents a multi site access rule.
NotReadyReasonData	Represents the data of a not ready reason.
NotReadyReasonEventData	Represents the data of a not ready reason.
NotReadyReasonsChangedAdapter	Adapter for handling NotReadyReasonsChangedEvent events.
NotReadyReasonsChangedEvent	Notifies agents that the not ready reasons were changed on the instance.
NotReadyReasonsChangedListener	Interface for handling NotReadyReasonsChangedEvent events.
NotReadyReasonType	Represents the not ready reason types.
NuisanceForceType	Represents the nuisance force types.
OutcomeData	Represents the outcome of an interaction.
OxeAgentExtensionData	Represents the data associated with an OXE extension.
OxeAgentExtensionRequest	Represents a request for an OXE agent extension.
OxeExtensionOperationAdapter	Adapter for handling OxeExtensionOperationEvent events.
OxeExtensionOperationEvent	Triggered when an Oxe switch agent extension is inserted, updated or deleted.
OxeExtensionOperationListener	Interface for handling OxeExtensionOperationEvent events.
OxeExtensionType	Represents the types of OxeSynchro extensions.
OxePhoneSetType	Represents the types of OxeSynchro phones.
OxeRoutingPointOperationAdapter	Adapter for handling OxeRoutingPointOperationEvent events.
OxeRoutingPointOperationEvent	Triggered when an Oxe switch routing point is inserted, updated or deleted.
OxeRoutingPointOperationListener	Interface for handling OxeRoutingPointOperationEvent events.
OxeSwitchData	OxeSynchro gateway data
OxeSwitchDataBase	Base class for OxeSynchro data
OxeSwitchOperationAdapter	Adapter for handling OxeSwitchOperationEvent events.
OxeSwitchOperationEvent	Triggered when an Oxe switch is inserted, updated or deleted.
OxeSwitchOperationListener	Interface for handling OxeSwitchOperationEvent events.
OxeSwitchOperationResult	Represents a request for an OXE agent extension.
OxeSwitchRequest	OxeSynchro switch request
OxeSynchroAction	Represents the action that should be performed to synchronize an object
OxeSynchroAgentOperationListener	Interface for handling AgentOperationEvent events.
OxeSynchroConfiguration	Represents the configuration data of the Alcatel Omni Pcx Enterprise OxeSynchro application.
OxeSynchroConfigurationAdapter	Adapter for handling OxeSynchroConfigurationEvent events.
OxeSynchroConfigurationEvent	Notifies that the OxeSynchro configuration was changed.
OxeSynchroConfigurationListener	Interface for handling OxeSynchroConfigurationEvent events.
OxeSynchroConflictReason	Represents the type of synchronization conflict reason
OxeSynchroDashboardBuiltInColumn	Built in columns of the OxeSynchroDashboard table schema
OxeSynchroDashboardCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
OxeSynchroDashboardData	Represents an item in the OxeSynchro dashboard.
OxeSynchroDashboardOperationAdapter	Adapter for handling OxeSynchroDashboardOperationEvent events.
OxeSynchroDashboardOperationEvent	Triggered when a OxeSynchro dashboard entry is inserted, updated or deleted.
OxeSynchroDashboardOperationListener	Interface for handling OxeSynchroDashboardOperationEvent events.
OxeSynchroDashboardRequest	Represents request on a OxeSynchro dashboard entry.
OxeSynchroEventLog	Represents the information about a OxeSynchro event log.
OxeSynchroEventLogQualifier	Represents a qualifier for the OxeSynchro event log.
OxeSynchroEventLogQualifierType	Represents a qualifier type for the OxeSynchro event log.
OxeSynchroOxeExtensionOperationListener	Interface for handling OxeExtensionOperationEvent events.
OxeSynchroOxeObjectType	Represents the type of OXE objects that can be synchronized by the OxeSynchro.
OxeSynchroOxeRoutingPointOperationListener	Interface for handling OxeRoutingPointOperationEvent events.
OxeSynchroOxeSwitchOperationListener	Interface for handling OxeSwitchOperationEvent events.
OxeSynchroOxeSynchroConfigurationListener	Interface for handling OxeSynchroConfigurationEvent events.
OxeSynchroOxeSynchroDashboardOperationListener	Interface for handling OxeSynchroDashboardOperationEvent events.
OxeSynchroProcessTraceConfigurationListener	Interface for handling ProcessTraceConfigurationEvent events.
OxeSynchroProposedAction	Action proposed to an Administrator to resolve a synchronization conflict.
OxeSynchroSyncStatus	Represents the synchronization status of two correspondent Altitude uCI Server and Alcatel-Lucent OXE objects.
OxeSynchroUciObjectType	Represents the type of Altitude uCI Server objects that can be synchronized by the OxeSynchro.
PacingMode	Represents the available pacing modes.
PendingWork	Represents a scheduled work pending for an agent.
PendingWorkBuiltInColumn	Built in columns of the PendingWork table schema
PendingWorkCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
PendingWorkType	Represents the type of the work pending for an agent.
Permission	Represents the available pacing modes.
PhoneAdapter	Adapter for handling PhoneEvent events.
PhoneError	Represents the type of phone error.
PhoneErrorAdapter	Adapter for handling PhoneErrorEvent events.
PhoneErrorEvent	Notifies that an error occurred on a phone.
PhoneErrorListener	Interface for handling PhoneErrorEvent events.
PhoneEvent	Represents a phone event of a session.
PhoneEventData	Represents the data of a phone event.
PhoneEventType	Represents the phone events of a call.
PhoneGenericDataReceivedAdapter	Adapter for handling PhoneGenericDataReceivedEvent events.
PhoneGenericDataReceivedEvent	Notifies the occurrence of phone generic data received.
PhoneGenericDataReceivedListener	Interface for handling PhoneGenericDataReceivedEvent events.
PhoneInteractionData	Holds information about an phone interaction.
PhoneInteractionStartedAdapter	Adapter for handling PhoneInteractionStartedEvent events.
PhoneInteractionStartedEvent	Notifies that the client application performed an operation that created a IPhoneMedia.
PhoneInteractionStartedListener	Interface for handling PhoneInteractionStartedEvent events.
PhoneInteractionState	Represents the state of a phone interaction.
PhoneInterfaceConfiguration	Represents the phone interface role configuration
PhoneInterfaceConfigurationRequest	Represents the phone interface role configuration request
PhoneListener	Interface for handling PhoneEvent events.
PhoneMediaAdapter	Adapter for handling PhoneMediaEvent events.
PhoneMediaCanDo	Represents the allowed operations in a phone media.
PhoneMediaDigitsCollectedListener	Interface for handling DigitsCollectedEvent events.
PhoneMediaEvent	Base class for all the events related to the phone media.
PhoneMediaListener	Interface for handling PhoneMediaEvent events.
PhoneMediaMessagePlayedAndDigitsCollectedListener	Interface for handling MessagePlayedAndDigitsCollectedEvent events.
PhoneMediaPhoneErrorListener	Interface for handling PhoneErrorEvent events.
PhoneMediaPhoneGenericDataReceivedListener	Interface for handling PhoneGenericDataReceivedEvent events.
PhoneMediaPhoneListener	Interface for handling PhoneEvent events.
PhoneMediaPhoneMonitoredListener	Interface for handling PhoneMonitoredEvent events.
PhoneMediaPhoneOperationStoppedListener	Interface for handling PhoneOperationStoppedEvent events.
PhoneMediaPhoneProgressListener	Interface for handling PhoneProgressEvent events.
PhoneMonitoredAdapter	Adapter for handling PhoneMonitoredEvent events.
PhoneMonitoredEvent	Notifies that the call was monitored.
PhoneMonitoredListener	Interface for handling PhoneMonitoredEvent events.
PhoneOperationStoppedAdapter	Adapter for handling PhoneOperationStoppedEvent events.
PhoneOperationStoppedEvent	Notifies the operation to play or record a message has terminated.
PhoneOperationStoppedListener	Interface for handling PhoneOperationStoppedEvent events.
PhoneProgress	Represents the progress events of a phone interaction.
PhoneProgressAdapter	Adapter for handling PhoneProgressEvent events.
PhoneProgressBaseAdapter	Adapter for handling PhoneProgressBaseEvent events.
PhoneProgressBaseEvent	Base class for all the events related to the progress of a phone interaction.
PhoneProgressBaseListener	Interface for handling PhoneProgressBaseEvent events.
PhoneProgressEvent	Notifies the instance about the progression of calls.
PhoneProgressListener	Interface for handling PhoneProgressEvent events.
PhoneRequest	Represents the type of a phone request.
PhoneScheduleRuleData	Represents a phone schedule rule.
PhoneStatus	Represents the types of call classification actions.
PhoneType	Represents a type of phone.
PingAdapter	Adapter for handling PingEvent events.
PingEvent	Event triggered when the agent is idle, to check if the application is healthy.
PingListener	Interface for handling PingEvent events.
PrivacyCategoryBasePermission	Represents the privacy category base permission
PrivacyCategoryBasePermissionRequest	Represents the privacy category base permission request
PrivacyCategoryBuiltInColumn	Built in columns of the PrivacyCategory table schema
PrivacyCategoryCreateRequest	Contains the data used to create a privacy category.
PrivacyCategoryCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
PrivacyCategoryData	Represents the information about a privacy category.
PrivacyCategoryPermissionBase	Represents the privacy category permission base
PrivacyCategoryPermissionRequestBase	Represents the privacy category permission request base
PrivacyCategoryUpdateRequest	Contains the data used to update a privacy category.
ProcessBlockedReason	Represents the reasons the instance processes can be blocked
ProcessTraceConfiguration	Represents the configuration
ProcessTraceConfigurationAdapter	Adapter for handling ProcessTraceConfigurationEvent events.
ProcessTraceConfigurationEvent	Notifies that an Altitude uCI Server process trace configuration was changed.
ProcessTraceConfigurationListener	Interface for handling ProcessTraceConfigurationEvent events.
ProcessTraceLevel	Represents the trace level configuration of an Altitude uCI Server process.
PurposeBasePermission	Represents the purpose base permission
PurposeBasePermissionRequest	Represents the purpose base permission request
PurposeBuiltInColumn	Built in columns of the Purpose table schema
PurposeCreateRequest	Contains the data used to create a privacy category.
PurposeCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
PurposeData	Represents the information about a privacy category.
PurposeFilter	Represents a purpose filter to use in new cursor and get requests.
PurposePermissionBase	Represents the purpose permission base
PurposePermissionRequestBase	Represents the purpose permission request base
PurposeUpdateRequest	Contains the data used to update a privacy category.
QueuedAgentPickUpTask	Represents a queued workflow task for agent pick up.
QueuedAgentPickUpTaskBuiltInColumn	Built in columns of the QueuedAgentPickUpTask table schema
QueuedAgentPickUpTaskCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
QueuedEmail	Represents an email queued in a campaign.
QueuedEmailBase	Represents a queued email in a campaign.
QueuedEmailBuiltInColumn	Built in columns of the QueuedEmail table schema
QueuedEmailCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
QueuedEmailStatus	Represents the status of a queued contact profile email.
QueuedEmailUpdateRequest	Contains the data used to update a queued email.
QueuedSocial	Represents an social queued in a campaign.
QueuedSocialBase	Represents a queued social in a campaign.
QueuedSocialBuiltInColumn	Built in columns of the QueuedSocial table schema
QueuedSocialCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
QueuedSocialStatus	Represents the status of a queued contact profile social.
QueuedSocialUpdateRequest	Contains the data used to update a queued social.
QueueStatus	Holds information about a specific interaction in a queue.
RecorderType	Represents a recorder type.
RecorderTypeCreateRequest	Contains the data used to create a recorder type.
RecorderTypeUpdateRequest	Contains the data used to create a recorder type.
RecorderTypeUpdateRequestBase	Contains the data used to update a recorder type.
RecordingBasePermission	Represents the recording base permission
RecordingBasePermissionRequest	Represents the recording base permission request
RecordingBuiltInColumn	Built in columns of the Recording table schema
RecordingCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
RecordingData	Stores the data of a recording.
RecordingInitiatorType	Represents the type of the recording initiator.
RecordingPermissionBase	Represents the recording permission base
RecordingPermissionRequestBase	Represents the recording permission request base
RecordingStatus	Represents the status of a recording.
RecordingTerminationReason	Defines the reasons for the termination of recording.
RecordingType	Represents the type of a recording.
RecoveryCompletedAdapter	Adapter for handling RecoveryCompletedEvent events.
RecoveryCompletedEvent	Notifies that the recovery procedure is completed.
RecoveryCompletedListener	Interface for handling RecoveryCompletedEvent events.
RefreshedAttribute	Represents a refreshed field stored on the instance.
ReportGenerateRequest	Contains the data used to generate a report.
ReportPublishEmailRequest	Contains the data used to publish an email report.
ReportPublishFileRequest	Contains the data used to publish a file report.
ReportPublishRequest	Contains the data used to publish a report.
ReportTemplate	Represents a report template.
ReportTemplateBasePermission	Represents the report template base permission
ReportTemplateBasePermissionRequest	Represents the report template base permission request
ReportTemplateBuiltInColumn	Built in columns of the ReportTemplate table schema
ReportTemplateCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ReportTemplatePermissionBase	Represents the report template pemission base
ReportTemplatePermissionRequestBase	Represents the report template permission request base
ResultSet	Represents the result of an SQL select statement.
RoleAgentPermission	Represents the role agent permission
RoleAgentPermissionRequest	Represents the role agent permission request
RoleBasePermission	Represents the role base permission
RoleBasePermissionRequest	Represents the role base permission request
RoleBuiltInColumn	Built in columns of the Role table schema
RoleCampaignPermission	Represents the role campaign permission
RoleCampaignPermissionRequest	Represents the role campaign permission request
RoleCategoryPermission	Represents the role category permission
RoleCategoryPermissionRequest	Represents the role category permission request
RoleCreateRequest	Contains the data used to duplicate a role.
RoleCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
RoleData	Contains the role data.
RoleDirectoryPermission	Represents the role directory permission
RoleDirectoryPermissionRequest	Represents the role directory permission request
RoleDocumentPermission	Represents the role document permission
RoleDocumentPermissionRequest	Represents the role document permission request
RoleGeneralConfiguration	Represents the role general configuration
RoleGeneralConfigurationRequest	Represents the role general configuration request
RoleInterfaceConfiguration	Represents the role interface configuration
RoleInterfaceConfigurationRequest	Represents the role interface configuration request
RolePermission	Represents the role permission
RolePermissionBase	Represents the role permission base
RolePermissionRequest	Represents the role permission request
RolePermissionRequestBase	Represents the role permission request base
RoleSavedReportPermission	Represents the role saved report permission
RoleSavedReportPermissionRequest	Represents the role saved report permission request
RoleServicePermission	Represents the role service permission
RoleServicePermissionRequest	Represents the role service permission request
RoleSiteConfiguration	Configures the site parameters by role.
RoleSiteConfigurationRequest	Represents the role site configuration request
RoleSitePermission	Represents the role site permission
RoleSitePermissionRequest	Represents the role site permission request
RoleTeamPermission	Represents the role team permission
RoleTeamPermissionRequest	Represents the role team permission request
RoleUpdateRequest	Contains the data used to update a role.
RoleUpdateRequestBase	Contains the data used to update a campaign.
RoleWebRtcConfiguration	Configures the parameters for automatically assigned WebRTC extensions by role.
RoleWebRtcConfigurationRequest	Represents the role WebRTC configuration request
RoleWorkflowDefinitionPermission	Represents the role workflow definition permission
RoleWorkflowDefinitionPermissionRequest	Represents the role workflow definition permission request
RouterAfinitiData	Holds the Router Afiniti data.
RouterAfinitiUpdateRequest	Contains the Router Afiniti data used to update.
RouterAgentSelectionAlgoritm	Represents the types of router agent selection algoritm.
RouterRoutingEngineType	Represents the type of a router routing engine.
SaveActivityErrorAdapter	Adapter for handling SaveActivityErrorEvent events.
SaveActivityErrorEvent	Notifies that an error occurred while trying to save an activity.
SaveActivityErrorListener	Interface for handling SaveActivityErrorEvent events.
SavedReport	Represents a saved report.
SavedReportBasePermission	Represents the saved report base permission
SavedReportBasePermissionRequest	Represents the saved report base permission request
SavedReportBuiltInColumn	Built in columns of the SavedReport table schema
SavedReportCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
SavedReportFormat	Represents the format types of saved report publish files.
SavedReportPermissionBase	Represents the saved report permission base
SavedReportPermissionRequestBase	Represents the saved report permission request base
SavedReportPublishFileStatus	Represents the publish file status of a requested ( spooled ) saved report.
SavedReportPublishStatus	Represents the publishing status of a requested ( spooled ) report.
SavedReportRolePermission	Represents the saved report role permission
SavedReportRolePermissionRequest	Represents the saved report role permission request
SavedReportStatus	Represents the saved status of a requested ( spooled ) report.
SavedReportUpdateRequest	Contains the data used to create a team.
SavedReportUpdateRequestBase	Contains the data used to update a saved report.
ScheduledContact	Represents a scheduled contact.
ScheduledContactBase	Represents a scheduled contact.
ScheduledContactStatus	Represents the status of a scheduled contact.
ScheduledReportBasePermission	Represents the scheduled report base permission
ScheduledReportBasePermissionRequest	Represents the scheduled report base permission request
ScheduledReportPermissionBase	Represents the scheduled report permission base
ScheduledReportPermissionRequestBase	Represents the scheduled report permission request base
ScheduleMomentType	Represents the types of schedule moments.
ScriptChangedAdapter	Adapter for handling ScriptChangedEvent events.
ScriptChangedEvent	Notifies that the script for a specific campaign changed.
ScriptChangedListener	Interface for handling ScriptChangedEvent events.
ScriptDocumentBuiltInColumn	Built in columns of the ScriptDocument table schema
ScriptDocumentCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ScriptDocumentInfo	Stores information of an script document.
ScriptDocumentType	Represents the type of an script document.
ScriptInfo	Information about a script
ScriptType	Represents the type of a workflow script.
SentEmail	Holds information of an sent email.
SentEmailBuiltInColumn	Built in columns of the SentEmail table schema
SentEmailCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
SentEmailStatus	Represents the status of a sent email.
SentSocial	Holds information of an sent social.
SentSocialBuiltInColumn	Built in columns of the SentSocial table schema
SentSocialCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
SentSocialStatus	Represents the status of a sent social.
ServerAdapter	Adapter for handling ServerEvent events.
ServerEvent	Base class for all the events related to the Altitude uCI Server.
ServerListener	Interface for handling ServerEvent events.
ServiceAdapter	Adapter for handling ServiceEvent events.
ServiceBasePermission	Represents the service base permission
ServiceBasePermissionRequest	Represents the service base permission request
ServiceBuiltInColumn	Built in columns of the Service table schema
ServiceCanDo	Represents the allowed operations in the service.
ServiceCreateRequest	Contains the data used to update a service.
ServiceCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ServiceData	Holds data about a service.
ServiceEvent	Base class for all the events related to services.
ServiceInfo	Stores information about a service.
ServiceListener	Interface for handling ServiceEvent events.
ServicePermissionBase	Represents the service permission base
ServicePermissionRequestBase	Represents the service permission request base
ServiceRolePermission	Represents the service role permission
ServiceRolePermissionRequest	Represents the service role permission request
ServiceState	Represents the states of the service.
ServiceStateChangedAdapter	Adapter for handling ServiceStateChangedEvent events.
ServiceStateChangedEvent	Notifies agents of the service state change.
ServiceStateChangedListener	Interface for handling ServiceStateChangedEvent events.
ServiceUpdateRequest	Contains the data used to update a service.
ServiceUpdateRequestBase	Contains the data used to update a service.
SessionAdapter	Adapter for handling SessionEvent events.
SessionCanDo	Represents the operations that the agent can perform in a session.
SessionClearedAdapter	Adapter for handling SessionClearedEvent events.
SessionClearedEvent	Notifies that the session was cleared.
SessionClearedListener	Interface for handling SessionClearedEvent events.
SessionCreationMode	Represents the modes of the session creation.
SessionDataTransactionStartedListener	Interface for handling DataTransactionStartedEvent events.
SessionDirection	Represents the session direction.
SessionEvent	Base class for all the events related with the session.
SessionInfo	Holds information about a Session
SessionInstantMessagingInteractionStartedListener	Interface for handling InstantMessagingInteractionStartedEvent events.
SessionListener	Interface for handling SessionEvent events.
SessionPhoneInteractionStartedListener	Interface for handling PhoneInteractionStartedEvent events.
SessionSessionClearedListener	Interface for handling SessionClearedEvent events.
ShutdownEvolution	Holds information about the shutdown evolution.
ShutdownEvolutionStatus	Represents the types of shutdown evolution status.
ShutdownEvolutionTask	Represents the types of shutdown evolution tasks.
SiteBasePermission	Represents the site base permission
SiteBasePermissionRequest	Represents the site base permission request
SiteCreateRequest	Contains the data used to create a site.
SitePermissionBase	Represents the site permission base
SitePermissionRequestBase	Represents the site permission request base
SiteRolePermission	Represents the site role permission
SiteRolePermissionRequest	Represents the site role permission request
Skill	Represents the name and identifier of the skill.
SkillInProfile	Represents a skill in a profile.
SkillProfileMediaInfo	Represents the media information about agents with a skill profile.
SkillsChangedAdapter	Adapter for handling SkillsChangedEvent events.
SkillsChangedEvent	Notifies the instance that the skills configuration changed.
SkillsChangedListener	Interface for handling SkillsChangedEvent events.
SocialAdapter	Adapter for handling SocialEvent events.
SocialDocumentData	Holds information and the content of the social document.
SocialError	Represents the type of social error.
SocialErrorAdapter	Adapter for handling SocialErrorEvent events.
SocialErrorEvent	Notifies that an social error occurred.
SocialErrorListener	Interface for handling SocialErrorEvent events.
SocialEvent	Represents an social event of a session.
SocialEventData	Represents the data in an social event.
SocialEventRequest	Identifies the request that generated the event.
SocialEventType	Represents the type of a SocialEvent.
SocialInteractionData	Holds information about a social interaction.
SocialInteractionState	Represents the state of a social interaction.
SocialListener	Interface for handling SocialEvent events.
SocialMediaCanDo	Represents the operations that the agent can perform on socials.
SocialMediaSocialErrorListener	Interface for handling SocialErrorEvent events.
SocialMediaSocialListener	Interface for handling SocialEvent events.
SocialMediaSocialProgressListener	Interface for handling SocialProgressEvent events.
SocialPendingWork	Represents the specific data for a PendingWork of type PendingWorkType.Email and media type MediaType.Social.
SocialProgress	Information for the agents about the evolution of social interactions.
SocialProgressAdapter	Adapter for handling SocialProgressEvent events.
SocialProgressBaseAdapter	Adapter for handling SocialProgressBaseEvent events.
SocialProgressBaseEvent	Base class for all the events related to the progress of an social interaction.
SocialProgressBaseListener	Interface for handling SocialProgressBaseEvent events.
SocialProgressEvent	Represents the event of the instance related to the progress of social interactions.
SocialProgressListener	Interface for handling SocialProgressEvent events.
SoftPhoneAllowedOperationsChangedAdapter	Adapter for handling SoftPhoneAllowedOperationsChangedEvent events.
SoftPhoneAllowedOperationsChangedEvent	Notifies agents that the operations that can be performed have changed.
SoftPhoneAllowedOperationsChangedListener	Interface for handling SoftPhoneAllowedOperationsChangedEvent events.
SoftPhoneCanDo	Represents the operations that the agent can perform in the ISoftPhone.
SoftPhoneMutedChangedAdapter	Adapter for handling SoftPhoneMutedChangedEvent events.
SoftPhoneMutedChangedEvent	Notifies agents that the Muted property has changed.
SoftPhoneMutedChangedListener	Interface for handling SoftPhoneMutedChangedEvent events.
SoftPhoneSoftPhoneAllowedOperationsChangedListener	Interface for handling SoftPhoneAllowedOperationsChangedEvent events.
SoftPhoneSoftPhoneMutedChangedListener	Interface for handling SoftPhoneMutedChangedEvent events.
SoftPhoneSoftPhoneSpeakerVolumeChangedListener	Interface for handling SoftPhoneSpeakerVolumeChangedEvent events.
SoftPhoneSpeakerVolumeChange	Represents the ISoftPhone speaker volume change.
SoftPhoneSpeakerVolumeChangedAdapter	Adapter for handling SoftPhoneSpeakerVolumeChangedEvent events.
SoftPhoneSpeakerVolumeChangedEvent	Notifies agents that the SpeakerVolume property has changed.
SoftPhoneSpeakerVolumeChangedListener	Interface for handling SoftPhoneSpeakerVolumeChangedEvent events.
SqlCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
StatisticalData	Represents the statistics of an agent in a campaign.
SubCallType	Represents the types of sub call types.
SupervisedTransferType	Represents the types of supervised transfer.
SupervisionData	Represents the data related with a phone supervision scenario.
SupervisionMode	Represents the supervision mode.
SupervisionState	Represents the supervision state.
SupervisionType	Represents the types of supervision.
SwitchDeviceData	Switch device data
SwitchDeviceRange	Represents a range of switch devices.
SwitchDeviceRequest	Represents the a generic switch device request.
SwitchOperationEventBase	Base class for the switch operation events
SwitchType	Represents the type of a switch.
SystemAdapter	Adapter for handling SystemEvent events.
SystemEvent	Notifies agents that a system event was raised.
SystemEventLog	Represents the information about the system event log.
SystemEventLogBuiltInColumn	Built in columns of the SystemEventLog table schema
SystemEventLogCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
SystemEventLogQualifier	Represents the a system event log qualifier.
SystemEventLogQualifierType	Represents the different types of system event log qualifiers.
SystemEventSeverity	Represents the different types of severity of a system event.
SystemEventType	Represents the different types of system events.
SystemListener	Interface for handling SystemEvent events.
TableSchema	Represents the schema of a table.
TableSchemaColumn	Represents a column in the schema of a table.
TableSchemaColumnRequestBase	Represents a request for a column.
TableSchemaColumnRequestBoolean	Represents a request for a column.
TableSchemaColumnRequestDate	Represents a request for a column.
TableSchemaColumnRequestDateTime	Represents a request for a column.
TableSchemaColumnRequestDocument	Represents a request for a column.
TableSchemaColumnRequestEmail	Represents a request for a column.
TableSchemaColumnRequestEnumerated	Represents a request for a column.
TableSchemaColumnRequestNumber	Represents a request for a column.
TableSchemaColumnRequestText	Represents a request for a column.
TableSchemaColumnRequestTextUnicode	Represents a request for a column.
TableSchemaColumnRequestTime	Represents a request for a column.
TableSchemaRequest	Represents a request for a table schema.
TeamAdapter	Adapter for handling TeamEvent events.
TeamAssignmentEntity	Represents the types of entites for the TeamAssignmentFilter.
TeamAssignmentFilter	Represents an assignment filter that can be applied on team cursors
TeamBasePermission	Represents the team base permission
TeamBasePermissionRequest	Represents the team base permission request
TeamBuiltInColumn	Built in columns of the Team table schema
TeamCreateRequest	Contains the data used to create a team.
TeamCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
TeamData	Represents a team.
TeamEvent	Base class for all the events related to the instance team.
TeamInCampaignAbandonedAdapter	Adapter for handling TeamInCampaignAbandonedEvent events.
TeamInCampaignAbandonedEvent	Notifies that the team abandoned the campaign.
TeamInCampaignAbandonedListener	Interface for handling TeamInCampaignAbandonedEvent events.
TeamInCampaignAdapter	Adapter for handling TeamInCampaignEvent events.
TeamInCampaignEvent	Base class for all events related to the team in campaigns.
TeamInCampaignListener	Interface for handling TeamInCampaignEvent events.
TeamListener	Interface for handling TeamEvent events.
TeamMessageAdapter	Adapter for handling TeamMessageEvent events.
TeamMessageEvent	Notifies agents of a team broadcast message.
TeamMessageListener	Interface for handling TeamMessageEvent events.
TeamMessageOfTheDayChangedAdapter	Adapter for handling TeamMessageOfTheDayChangedEvent events.
TeamMessageOfTheDayChangedEvent	Notifies that the message of the day of the team changed.
TeamMessageOfTheDayChangedListener	Interface for handling TeamMessageOfTheDayChangedEvent events.
TeamPermissionBase	Represents the team permission base
TeamPermissionRequestBase	Represents the team permission request base
TeamRolePermission	Represents the team role permission
TeamRolePermissionRequest	Represents the team role permission request
TeamTargetAgentType	Represents the team target agent types.
TeamUpdateRequest	Contains the data used to create a team.
TeamUpdateRequestBase	Contains the data used to update a team.
TelephonyGatewayBasePermission	Represents the telephony gateway base permission
TelephonyGatewayBasePermissionRequest	Represents the telephony gateway base permission request
TelephonyGatewayData	Stores the data of a telephony gateway.
TelephonyGatewayPermissionBase	Represents the telephony gateway permission base
TelephonyGatewayPermissionRequestBase	Represents the telephony gateway permissionrequest base
TemplateParameter	Base class for all Template parameter types.
TemplateParameterCurrency	Currency parameter
TemplateParameterDateTime	Date Time parameter
TemplateParameterDocument	Document parameter
TemplateParameterGeoLocation	Geo-location parameter
TemplateParameterMedia	Media file parameter
TemplateParameterText	Text parameter
TimeSplitDimension	Represents the times split dimensions.
TimeZone	Represents a time zone.
TimeZoneCreateRequest	Contains the data used to create a time zone.
UploadRequest<T>
UploadRequestType	Represents the operations that are performed when an entity is uploaded.
UploadResult	Contains the result of an entity upload operation.
UserDefinedEnumeratedFieldBuiltInColumn	Built in columns of the UserDefinedEnumeratedField table schema
UserDefinedEnumeratedFieldCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
WeekOfMonth	Represents the week of the month.
WorkflowAdapter	Adapter for handling WorkflowEvent events.
WorkflowDefinition	Represents a workflow definition.
WorkflowDefinitionBasePermission	Represents the workflow definition base permission
WorkflowDefinitionBasePermissionRequest	Represents the workflow definition base permission request
WorkflowDefinitionBuiltInColumn	Built in columns of the WorkflowDefinition table schema
WorkflowDefinitionCreateRequest	Contains the data used to insert and duplicate a campaign.
WorkflowDefinitionCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
WorkflowDefinitionPermissionBase	Represents the workflow definition permission base
WorkflowDefinitionPermissionRequestBase	Represents the workflow definition permission request base
WorkflowDefinitionRolePermission	Represents the workflow definition role permission
WorkflowDefinitionRolePermissionRequest	Represents the workflow definition role permission request
WorkflowDefinitionUpdateRequest	Contains the data used to update a campaign.
WorkflowDefinitionUpdateRequestBase	Contains the data used to insert and duplicate a campaign.
WorkflowDefinitionVersion	Represents a workflow definition version.
WorkflowError	Represents the type of workflow error.
WorkflowErrorAdapter	Adapter for handling WorkflowErrorEvent events.
WorkflowErrorEvent	Notifies agents about a workflow error.
WorkflowErrorListener	Interface for handling WorkflowErrorEvent events.
WorkflowEvent	Notifies an agent about the state of a workflow interaction.
WorkflowEventData	Represents the data of a workflow event.
WorkflowEventRequest	Represents the type of a workflow request.
WorkflowEventType	Represents the type of a WorkflowEvent.
WorkflowInteractionData	Holds information about an workflow interaction.
WorkflowInteractionState	Represents the workflow interaction state.
WorkflowListener	Interface for handling WorkflowEvent events.
WorkflowMediaCanDo	Represents the allowed operations in a workflow media..
WorkflowMediaWorkflowErrorListener	Interface for handling WorkflowErrorEvent events.
WorkflowMediaWorkflowListener	Interface for handling WorkflowEvent events.
WorkflowMediaWorkflowProgressListener	Interface for handling WorkflowProgressEvent events.
WorkflowNextTaskData	Represents the workflow next task data.
WorkflowPendingWork	Represents the specific data for a PendingWork of type PendingWorkType.Workflow.
WorkflowPriority	Represents the workflow priority.
WorkflowProcess	Represents a workflow process.
WorkflowProcessBuiltInColumn	Built in columns of the WorkflowProcess table schema
WorkflowProcessCreationStatus	Represents the creation status of the workflow process.
WorkflowProcessStatus	Represents the status of the workflow process.
WorkflowProgress	Represents the progress events of a workflow interaction.
WorkflowProgressAdapter	Adapter for handling WorkflowProgressEvent events.
WorkflowProgressBaseAdapter	Adapter for handling WorkflowProgressBaseEvent events.
WorkflowProgressBaseEvent	Base class for all the events related to the progress of a workflow interaction.
WorkflowProgressBaseListener	Interface for handling WorkflowProgressBaseEvent events.
WorkflowProgressEvent	Notifies agents about the progress of a workflow interaction.
WorkflowProgressListener	Interface for handling WorkflowProgressEvent events.
WorkflowRequest	Represents the type of a workflow request.
WorkflowTaskBuiltInColumn	Built in columns of the WorkflowTask table schema
WorkflowTaskDefinition	Represents the workflow task definition.
WorkflowTaskDefinitionVersion	Represents the workflow task definition version.
WorkflowTaskType	Represents the type of a workflow task.
WorkflowTaskUpdateRequest	Contains the data used to update a workflow task.