Class ContactLoadProgressEvent

java.lang.Object
java.util.EventObject
altitude.integrationServer.events.ISEvent
altitude.integrationServer.events.ServerEvent
altitude.integrationServer.events.AgentEvent
altitude.integrationServer.events.SessionEvent
altitude.integrationServer.events.ContactLoadProgressEvent
All Implemented Interfaces:
Serializable
public class ContactLoadProgressEvent extends SessionEvent
Notifies about a contact that is being simultaneously handled by several agents and has been modified by one of them.
See Also:

  • Constructor Details

    • ContactLoadProgressEvent

      public ContactLoadProgressEvent()

  • Method Details

    • getContactId

      public int getContactId()
      Unique identifier of the contact related to the call.

    • setContactId

      public void setContactId(int value)
      Unique identifier of the contact related to the call.

    • getContactUpdated

      public boolean getContactUpdated()
      If true, the contact business data changed.

    • setContactUpdated

      public void setContactUpdated(boolean value)
      If true, the contact business data changed.

    • getUpdatedBy

      public String getUpdatedBy()
      Agent user name that updated the contact.

    • setUpdatedBy

      public void setUpdatedBy(String value)
      Agent user name that updated the contact.

    • getReservationModeChanged

      public boolean getReservationModeChanged()
      If true, the reservation mode of the contact changed.

    • setReservationModeChanged

      public void setReservationModeChanged(boolean value)
      If true, the reservation mode of the contact changed.

    • getReservationMode

      public ContactReservationMode getReservationMode()
      The reservation mode of the contact.

    • setReservationMode

      public void setReservationMode(ContactReservationMode value)
      The reservation mode of the contact.

    • getReservedBy

      public String getReservedBy()
      Agent user name that is still handling this contact and that has full access to it.

    • setReservedBy

      public void setReservedBy(String value)
      Agent user name that is still handling this contact and that has full access to it.

    • toString

      public String toString()
      Converts the value of this event to a string representation.
      Overrides:
      toString in class AgentEvent
      Returns:
      The string representation of the event.