Uses of Class
altitude.integrationServer.events.AgentEvent

Packages that use AgentEvent

Package	Description
altitude.integrationServer.events	Contains the events and related classes used in the javaApi.

Uses of AgentEvent in altitude.integrationServer.events

Subclasses of AgentEvent in altitude.integrationServer.events

Modifier and Type	Class	Description
class	AgentInCampaignAbandonedEvent	Notifies that the agent abandoned the campaign.
class	AgentInCampaignCannotOpenEvent	Notifies agents that a campaign is closed.
class	AgentInCampaignCanOpenEvent	Notifies agents that a campaign is open.
class	AgentInCampaignErrorEvent	Notifies that the agent in campaign operation request failed.
class	AgentInCampaignEvent	Base class for all events related to the agent in campaigns.
class	AgentInCampaignOperationEvent	Notifies agents of the success of an agent in campaign operation.
class	AgentInCampaignRequestEvent	Notifies agents of the start of a specific agent in campaign operation.
class	AgentInCampaignsOperationEndedEvent	Notifies the IAgent.AgentInCampaignsOperation has ended.
class	AgentInCampaignsOperationRequestEvent	Notifies an IAgent.AgentInCampaignsOperation has started.
class	AgentMessageEvent	Notifies agents of a broadcast message.
class	AgentMessageOfTheDayChangedEvent	Notifies that the message of the day of the agent changed.
class	CampaignStateChangedEvent	Notifies agents that the state of the campaign changed.
class	ContactLoadedEvent	Notifies that the contact was loaded.
class	ContactLoadProgressEvent	Notifies about a contact that is being simultaneously handled by several agents and has been modified by one of them.
class	ContactUnloadedEvent	Notifies that the contact was unloaded.
class	CustomDataEvent	Notifies the agent of custom data (blind data).
class	DataTransactionEndedEvent	Notifies that an agent ended a data transaction.
class	DataTransactionRegisteredEvent	Represents an end data transaction registered event of a session.
class	DataTransactionStartedEvent	Notifies that the client application performed an operation that created a IDataTransaction.
class	DigitsCollectedEvent	Notifies that the IVR collected the digits.
class	EmailErrorEvent	Notifies that an email error occurred.
class	EmailEvent	Represents an email event of a session.
class	EmailProgressBaseEvent	Base class for all the events related to the progress of an email interaction.
class	EmailProgressEvent	Represents the event of the instance related to the progress of email interactions.
class	ExtensionChangedEvent	Notifies the agent that the extension has changed.
class	ExtensionClearedEvent	Notifies the agent that the extension was cleared.
class	ExtensionFailedToRecoverEvent	Notifies the agent that the extension failed to recover.
class	IncomingSessionEvent	Represents the events related to a new session not started by the agent.
class	InstantMessagingErrorEvent	Represents an instant messaging error event.
class	InstantMessagingEvent	Represents an instant messaging event of a session.
class	InstantMessagingInteractionStartedEvent	Notifies that the client application performed an operation that created an IInstantMessagingMedia.
class	InstantMessagingMediaEvent	Base class for all the events related to the instant messaging.
class	InstantMessagingMessageEvent	Notifies that a message was received in an instant messaging interaction.
class	InstantMessagingProgressBaseEvent	Base class for all the events related to the progress of an instant messaging interaction.
class	InstantMessagingProgressEvent	Represents the event of the instance related to the progress of an instant messaging.
class	LoginEvent	Notifies that an agent logged in.
class	LoginGroupChangedEvent	Notifies the agent that the login group has changed.
class	LogoutEvent	Notifies that an agent logged out.
class	MessagePlayedAndDigitsCollectedEvent	Notifies that the IVR played a message and collected the digits.
class	NotReadyReasonsChangedEvent	Notifies agents that the not ready reasons were changed on the instance.
class	PhoneErrorEvent	Notifies that an error occurred on a phone.
class	PhoneEvent	Represents a phone event of a session.
class	PhoneGenericDataReceivedEvent	Notifies the occurrence of phone generic data received.
class	PhoneInteractionStartedEvent	Notifies that the client application performed an operation that created a IPhoneMedia.
class	PhoneMediaEvent	Base class for all the events related to the phone media.
class	PhoneMonitoredEvent	Notifies that the call was monitored.
class	PhoneOperationStoppedEvent	Notifies the operation to play or record a message has terminated.
class	PhoneProgressBaseEvent	Base class for all the events related to the progress of a phone interaction.
class	PhoneProgressEvent	Notifies the instance about the progression of calls.
class	PingEvent	Event triggered when the agent is idle, to check if the application is healthy.
class	SessionClearedEvent	Notifies that the session was cleared.
class	SessionEvent	Base class for all the events related with the session.
class	SocialErrorEvent	Notifies that an social error occurred.
class	SocialEvent	Represents an social event of a session.
class	SocialProgressBaseEvent	Base class for all the events related to the progress of an social interaction.
class	SocialProgressEvent	Represents the event of the instance related to the progress of social interactions.
class	SoftPhoneAllowedOperationsChangedEvent	Notifies agents that the operations that can be performed have changed.
class	SoftPhoneMutedChangedEvent	Notifies agents that the Muted property has changed.
class	SoftPhoneSpeakerVolumeChangedEvent	Notifies agents that the SpeakerVolume property has changed.
class	WorkflowErrorEvent	Notifies agents about a workflow error.
class	WorkflowEvent	Notifies an agent about the state of a workflow interaction.
class	WorkflowProgressBaseEvent	Base class for all the events related to the progress of a workflow interaction.
class	WorkflowProgressEvent	Notifies agents about the progress of a workflow interaction.

Methods in altitude.integrationServer.events with parameters of type AgentEvent

Modifier and Type	Method	Description
void	AgentAdapter.onAgent(AgentEvent event)	This method is called whenever an event occurs of the type for which the AgentAdapter adapter was registered.
void	AgentListener.onAgent(AgentEvent event)	This method is called whenever an event occurs of the type for which the AgentListener interface was registered.