Uses of Class
altitude.integrationServer.events.ServerEvent

Packages that use ServerEvent

Package	Description
altitude.integrationServer.events	Contains the events and related classes used in the javaApi.

Uses of ServerEvent in altitude.integrationServer.events

Subclasses of ServerEvent in altitude.integrationServer.events

Modifier and Type	Class	Description
class	AgentEvent	Base class for all events related to agents.
class	AgentInCampaignAbandonedEvent	Notifies that the agent abandoned the campaign.
class	AgentInCampaignCannotOpenEvent	Notifies agents that a campaign is closed.
class	AgentInCampaignCanOpenEvent	Notifies agents that a campaign is open.
class	AgentInCampaignErrorEvent	Notifies that the agent in campaign operation request failed.
class	AgentInCampaignEvent	Base class for all events related to the agent in campaigns.
class	AgentInCampaignOperationEvent	Notifies agents of the success of an agent in campaign operation.
class	AgentInCampaignRequestEvent	Notifies agents of the start of a specific agent in campaign operation.
class	AgentInCampaignsOperationEndedEvent	Notifies the IAgent.AgentInCampaignsOperation has ended.
class	AgentInCampaignsOperationRequestEvent	Notifies an IAgent.AgentInCampaignsOperation has started.
class	AgentMessageEvent	Notifies agents of a broadcast message.
class	AgentMessageOfTheDayChangedEvent	Notifies that the message of the day of the agent changed.
class	AgentOperationEvent	Triggered when an agent is inserted, updated or deleted.
class	CampaignEvent	Base class for all the events related to campaigns.
class	CampaignMessageEvent	Notifies campaign agents of a broadcast message.
class	CampaignMessageOfTheDayChangedEvent	Notifies that the message of the day of the campaign changed.
class	CampaignOperationEvent	Notifies agents of the request to invoke a specific campaign operation.
class	CampaignStateChangedEvent	Notifies agents that the state of the campaign changed.
class	ContactLoadedEvent	Notifies that the contact was loaded.
class	ContactLoadProgressEvent	Notifies about a contact that is being simultaneously handled by several agents and has been modified by one of them.
class	ContactProfileUpdatedEvent	Event triggered when the contact profile is updated.
class	ContactUnloadedEvent	Notifies that the contact was unloaded.
class	CursorClosedEvent	Notifies that the cursor was closed.
class	CustomDataEvent	Notifies the agent of custom data (blind data).
class	CustomInteractionEvent	Base class for all the events related with the custom interactions.
class	DataTransactionEndedEvent	Notifies that an agent ended a data transaction.
class	DataTransactionRegisteredEvent	Represents an end data transaction registered event of a session.
class	DataTransactionStartedEvent	Notifies that the client application performed an operation that created a IDataTransaction.
class	DigitsCollectedEvent	Notifies that the IVR collected the digits.
class	EmailErrorEvent	Notifies that an email error occurred.
class	EmailEvent	Represents an email event of a session.
class	EmailProgressBaseEvent	Base class for all the events related to the progress of an email interaction.
class	EmailProgressEvent	Represents the event of the instance related to the progress of email interactions.
class	EntityOperationEvent	Triggered when an entity is inserted, updated or deleted.
class	EntityOperationEventBase	Base class for entity operation events.
class	ExtensionChangedEvent	Notifies the agent that the extension has changed.
class	ExtensionClearedEvent	Notifies the agent that the extension was cleared.
class	ExtensionFailedToRecoverEvent	Notifies the agent that the extension failed to recover.
class	ExternalInteractionRegistrationEndedEvent	Notifies of the end of an external interaction registration.
class	ExternalInteractionRegistrationEvent	Base class for all the events related with the external interaction registrations.
class	ExternalInteractionRegistrationStartedEvent	Notifies of the creation of a new external interaction registration.
class	GatewayEvent	Base class for all the events related to the gateways.
class	IMCustomInteractionErrorEvent	Represents an error event for instant messaging custom interactions.
class	IMCustomInteractionEvent	Represents an instant messaging event of a custom interaction.
class	IMCustomInteractionMessageEvent	Notifies that a message was received in an instant messaging custom interaction.
class	IMCustomInteractionProgressBaseEvent	Base class for all the events related to the progress of an instant messaging custom interaction.
class	IMCustomInteractionProgressEvent	Represents the event of the instance related to the progress of an instant messaging custom interaction.
class	IMCustomInteractionStartedEvent	Notifies of the creation of a new instant messaging custom interaction.
class	IncomingSessionEvent	Represents the events related to a new session not started by the agent.
class	InstanceConnectedEvent	Notifies that the IntegrationServer object is connected to the instance.
class	InstanceDisconnectedEvent	Notifies that the IntegrationServer object is disconnected from the instance.
class	InstanceEvent	Base class for all the events related to the instance.
class	InstanceMessageOfTheDayChangedEvent	Notifies that the message of the day of the instance changed.
class	InstanceOfflineEvent	Notifies that the instance is offline.
class	InstanceOnlineEvent	Notifies that the instance is online.
class	InstantMessagingErrorEvent	Represents an instant messaging error event.
class	InstantMessagingEvent	Represents an instant messaging event of a session.
class	InstantMessagingInteractionStartedEvent	Notifies that the client application performed an operation that created an IInstantMessagingMedia.
class	InstantMessagingMediaEvent	Base class for all the events related to the instant messaging.
class	InstantMessagingMessageEvent	Notifies that a message was received in an instant messaging interaction.
class	InstantMessagingProgressBaseEvent	Base class for all the events related to the progress of an instant messaging interaction.
class	InstantMessagingProgressEvent	Represents the event of the instance related to the progress of an instant messaging.
class	LoginEvent	Notifies that an agent logged in.
class	LoginGroupChangedEvent	Notifies the agent that the login group has changed.
class	LogoutEvent	Notifies that an agent logged out.
class	MessagePlayedAndDigitsCollectedEvent	Notifies that the IVR played a message and collected the digits.
class	NotReadyReasonsChangedEvent	Notifies agents that the not ready reasons were changed on the instance.
class	OxeExtensionOperationEvent	Triggered when an Oxe switch agent extension is inserted, updated or deleted.
class	OxeRoutingPointOperationEvent	Triggered when an Oxe switch routing point is inserted, updated or deleted.
class	OxeSwitchOperationEvent	Triggered when an Oxe switch is inserted, updated or deleted.
class	OxeSynchroConfigurationEvent	Notifies that the OxeSynchro configuration was changed.
class	OxeSynchroDashboardOperationEvent	Triggered when a OxeSynchro dashboard entry is inserted, updated or deleted.
class	PhoneErrorEvent	Notifies that an error occurred on a phone.
class	PhoneEvent	Represents a phone event of a session.
class	PhoneGenericDataReceivedEvent	Notifies the occurrence of phone generic data received.
class	PhoneInteractionStartedEvent	Notifies that the client application performed an operation that created a IPhoneMedia.
class	PhoneMediaEvent	Base class for all the events related to the phone media.
class	PhoneMonitoredEvent	Notifies that the call was monitored.
class	PhoneOperationStoppedEvent	Notifies the operation to play or record a message has terminated.
class	PhoneProgressBaseEvent	Base class for all the events related to the progress of a phone interaction.
class	PhoneProgressEvent	Notifies the instance about the progression of calls.
class	PingEvent	Event triggered when the agent is idle, to check if the application is healthy.
class	ProcessTraceConfigurationEvent	Notifies that an Altitude uCI Server process trace configuration was changed.
class	RecoveryCompletedEvent	Notifies that the recovery procedure is completed.
class	SaveActivityErrorEvent	Notifies that an error occurred while trying to save an activity.
class	ScriptChangedEvent	Notifies that the script for a specific campaign changed.
class	ServiceEvent	Base class for all the events related to services.
class	ServiceStateChangedEvent	Notifies agents of the service state change.
class	SessionClearedEvent	Notifies that the session was cleared.
class	SessionEvent	Base class for all the events related with the session.
class	SkillsChangedEvent	Notifies the instance that the skills configuration changed.
class	SocialErrorEvent	Notifies that an social error occurred.
class	SocialEvent	Represents an social event of a session.
class	SocialProgressBaseEvent	Base class for all the events related to the progress of an social interaction.
class	SocialProgressEvent	Represents the event of the instance related to the progress of social interactions.
class	SoftPhoneAllowedOperationsChangedEvent	Notifies agents that the operations that can be performed have changed.
class	SoftPhoneMutedChangedEvent	Notifies agents that the Muted property has changed.
class	SoftPhoneSpeakerVolumeChangedEvent	Notifies agents that the SpeakerVolume property has changed.
class	SwitchOperationEventBase	Base class for the switch operation events
class	SystemEvent	Notifies agents that a system event was raised.
class	TeamEvent	Base class for all the events related to the instance team.
class	TeamInCampaignAbandonedEvent	Notifies that the team abandoned the campaign.
class	TeamInCampaignEvent	Base class for all events related to the team in campaigns.
class	TeamMessageEvent	Notifies agents of a team broadcast message.
class	TeamMessageOfTheDayChangedEvent	Notifies that the message of the day of the team changed.
class	WorkflowErrorEvent	Notifies agents about a workflow error.
class	WorkflowEvent	Notifies an agent about the state of a workflow interaction.
class	WorkflowProgressBaseEvent	Base class for all the events related to the progress of a workflow interaction.
class	WorkflowProgressEvent	Notifies agents about the progress of a workflow interaction.

Methods in altitude.integrationServer.events with parameters of type ServerEvent

Modifier and Type	Method	Description
void	ServerAdapter.onServer(ServerEvent event)	This method is called whenever an event occurs of the type for which the ServerAdapter adapter was registered.
void	ServerListener.onServer(ServerEvent event)	This method is called whenever an event occurs of the type for which the ServerListener interface was registered.