Package altitude.integrationServer.events

package altitude.integrationServer.events

Contains the events and related classes used in the javaApi.

Class	Description
AgentAdapter	Adapter for handling AgentEvent events.
AgentEvent	Base class for all events related to agents.
AgentInCampaignAbandonedAdapter	Adapter for handling AgentInCampaignAbandonedEvent events.
AgentInCampaignAbandonedEvent	Notifies that the agent abandoned the campaign.
AgentInCampaignAbandonedListener	Interface for handling AgentInCampaignAbandonedEvent events.
AgentInCampaignAdapter	Adapter for handling AgentInCampaignEvent events.
AgentInCampaignCannotOpenAdapter	Adapter for handling AgentInCampaignCannotOpenEvent events.
AgentInCampaignCannotOpenEvent	Notifies agents that a campaign is closed.
AgentInCampaignCannotOpenListener	Interface for handling AgentInCampaignCannotOpenEvent events.
AgentInCampaignCanOpenAdapter	Adapter for handling AgentInCampaignCanOpenEvent events.
AgentInCampaignCanOpenEvent	Notifies agents that a campaign is open.
AgentInCampaignCanOpenListener	Interface for handling AgentInCampaignCanOpenEvent events.
AgentInCampaignErrorAdapter	Adapter for handling AgentInCampaignErrorEvent events.
AgentInCampaignErrorEvent	Notifies that the agent in campaign operation request failed.
AgentInCampaignErrorListener	Interface for handling AgentInCampaignErrorEvent events.
AgentInCampaignEvent	Base class for all events related to the agent in campaigns.
AgentInCampaignListener	Interface for handling AgentInCampaignEvent events.
AgentInCampaignOperationAdapter	Adapter for handling AgentInCampaignOperationEvent events.
AgentInCampaignOperationEvent	Notifies agents of the success of an agent in campaign operation.
AgentInCampaignOperationListener	Interface for handling AgentInCampaignOperationEvent events.
AgentInCampaignRequestAdapter	Adapter for handling AgentInCampaignRequestEvent events.
AgentInCampaignRequestEvent	Notifies agents of the start of a specific agent in campaign operation.
AgentInCampaignRequestListener	Interface for handling AgentInCampaignRequestEvent events.
AgentInCampaignsOperationEndedAdapter	Adapter for handling AgentInCampaignsOperationEndedEvent events.
AgentInCampaignsOperationEndedEvent	Notifies the IAgent.AgentInCampaignsOperation has ended.
AgentInCampaignsOperationEndedListener	Interface for handling AgentInCampaignsOperationEndedEvent events.
AgentInCampaignsOperationRequestAdapter	Adapter for handling AgentInCampaignsOperationRequestEvent events.
AgentInCampaignsOperationRequestEvent	Notifies an IAgent.AgentInCampaignsOperation has started.
AgentInCampaignsOperationRequestListener	Interface for handling AgentInCampaignsOperationRequestEvent events.
AgentListener	Interface for handling AgentEvent events.
AgentMessageAdapter	Adapter for handling AgentMessageEvent events.
AgentMessageEvent	Notifies agents of a broadcast message.
AgentMessageListener	Interface for handling AgentMessageEvent events.
AgentMessageOfTheDayChangedAdapter	Adapter for handling AgentMessageOfTheDayChangedEvent events.
AgentMessageOfTheDayChangedEvent	Notifies that the message of the day of the agent changed.
AgentMessageOfTheDayChangedListener	Interface for handling AgentMessageOfTheDayChangedEvent events.
AgentOperationAdapter	Adapter for handling AgentOperationEvent events.
AgentOperationEvent	Triggered when an agent is inserted, updated or deleted.
AgentOperationListener	Interface for handling AgentOperationEvent events.
CampaignAdapter	Adapter for handling CampaignEvent events.
CampaignEvent	Base class for all the events related to campaigns.
CampaignListener	Interface for handling CampaignEvent events.
CampaignMessageAdapter	Adapter for handling CampaignMessageEvent events.
CampaignMessageEvent	Notifies campaign agents of a broadcast message.
CampaignMessageListener	Interface for handling CampaignMessageEvent events.
CampaignMessageOfTheDayChangedAdapter	Adapter for handling CampaignMessageOfTheDayChangedEvent events.
CampaignMessageOfTheDayChangedEvent	Notifies that the message of the day of the campaign changed.
CampaignMessageOfTheDayChangedListener	Interface for handling CampaignMessageOfTheDayChangedEvent events.
CampaignOperationAdapter	Adapter for handling CampaignOperationEvent events.
CampaignOperationEvent	Notifies agents of the request to invoke a specific campaign operation.
CampaignOperationListener	Interface for handling CampaignOperationEvent events.
CampaignStateChangedAdapter	Adapter for handling CampaignStateChangedEvent events.
CampaignStateChangedEvent	Notifies agents that the state of the campaign changed.
CampaignStateChangedListener	Interface for handling CampaignStateChangedEvent events.
ContactLoadedAdapter	Adapter for handling ContactLoadedEvent events.
ContactLoadedEvent	Notifies that the contact was loaded.
ContactLoadedListener	Interface for handling ContactLoadedEvent events.
ContactLoadProgressAdapter	Adapter for handling ContactLoadProgressEvent events.
ContactLoadProgressEvent	Notifies about a contact that is being simultaneously handled by several agents and has been modified by one of them.
ContactLoadProgressListener	Interface for handling ContactLoadProgressEvent events.
ContactProfileUpdatedAdapter	Adapter for handling ContactProfileUpdatedEvent events.
ContactProfileUpdatedEvent	Event triggered when the contact profile is updated.
ContactProfileUpdatedListener	Interface for handling ContactProfileUpdatedEvent events.
ContactUnloadedAdapter	Adapter for handling ContactUnloadedEvent events.
ContactUnloadedEvent	Notifies that the contact was unloaded.
ContactUnloadedListener	Interface for handling ContactUnloadedEvent events.
CursorClosedAdapter	Adapter for handling CursorClosedEvent events.
CursorClosedEvent	Notifies that the cursor was closed.
CursorClosedListener	Interface for handling CursorClosedEvent events.
CustomDataAdapter	Adapter for handling CustomDataEvent events.
CustomDataEvent	Notifies the agent of custom data (blind data).
CustomDataListener	Interface for handling CustomDataEvent events.
CustomInteractionAdapter	Adapter for handling CustomInteractionEvent events.
CustomInteractionEvent	Base class for all the events related with the custom interactions.
CustomInteractionListener	Interface for handling CustomInteractionEvent events.
DataTransactionEndedAdapter	Adapter for handling DataTransactionEndedEvent events.
DataTransactionEndedEvent	Notifies that an agent ended a data transaction.
DataTransactionEndedListener	Interface for handling DataTransactionEndedEvent events.
DataTransactionRegisteredAdapter	Adapter for handling DataTransactionRegisteredEvent events.
DataTransactionRegisteredEvent	Represents an end data transaction registered event of a session.
DataTransactionRegisteredListener	Interface for handling DataTransactionRegisteredEvent events.
DataTransactionStartedAdapter	Adapter for handling DataTransactionStartedEvent events.
DataTransactionStartedEvent	Notifies that the client application performed an operation that created a IDataTransaction.
DataTransactionStartedListener	Interface for handling DataTransactionStartedEvent events.
DigitsCollectedAdapter	Adapter for handling DigitsCollectedEvent events.
DigitsCollectedEvent	Notifies that the IVR collected the digits.
DigitsCollectedListener	Interface for handling DigitsCollectedEvent events.
DisposedListener	Interface for handling disposed events.
EmailAdapter	Adapter for handling EmailEvent events.
EmailErrorAdapter	Adapter for handling EmailErrorEvent events.
EmailErrorEvent	Notifies that an email error occurred.
EmailErrorListener	Interface for handling EmailErrorEvent events.
EmailEvent	Represents an email event of a session.
EmailListener	Interface for handling EmailEvent events.
EmailProgressAdapter	Adapter for handling EmailProgressEvent events.
EmailProgressBaseAdapter	Adapter for handling EmailProgressBaseEvent events.
EmailProgressBaseEvent	Base class for all the events related to the progress of an email interaction.
EmailProgressBaseListener	Interface for handling EmailProgressBaseEvent events.
EmailProgressEvent	Represents the event of the instance related to the progress of email interactions.
EmailProgressListener	Interface for handling EmailProgressEvent events.
EntityOperationAdapter	Adapter for handling EntityOperationEvent events.
EntityOperationEvent	Triggered when an entity is inserted, updated or deleted.
EntityOperationEventBase	Base class for entity operation events.
EntityOperationListener	Interface for handling EntityOperationEvent events.
ExtensionChangedAdapter	Adapter for handling ExtensionChangedEvent events.
ExtensionChangedEvent	Notifies the agent that the extension has changed.
ExtensionChangedListener	Interface for handling ExtensionChangedEvent events.
ExtensionClearedAdapter	Adapter for handling ExtensionClearedEvent events.
ExtensionClearedEvent	Notifies the agent that the extension was cleared.
ExtensionClearedListener	Interface for handling ExtensionClearedEvent events.
ExtensionFailedToRecoverAdapter	Adapter for handling ExtensionFailedToRecoverEvent events.
ExtensionFailedToRecoverEvent	Notifies the agent that the extension failed to recover.
ExtensionFailedToRecoverListener	Interface for handling ExtensionFailedToRecoverEvent events.
ExternalInteractionRegistrationAdapter	Adapter for handling ExternalInteractionRegistrationEvent events.
ExternalInteractionRegistrationEndedAdapter	Adapter for handling ExternalInteractionRegistrationEndedEvent events.
ExternalInteractionRegistrationEndedEvent	Notifies of the end of an external interaction registration.
ExternalInteractionRegistrationEndedListener	Interface for handling ExternalInteractionRegistrationEndedEvent events.
ExternalInteractionRegistrationEvent	Base class for all the events related with the external interaction registrations.
ExternalInteractionRegistrationListener	Interface for handling ExternalInteractionRegistrationEvent events.
ExternalInteractionRegistrationStartedAdapter	Adapter for handling ExternalInteractionRegistrationStartedEvent events.
ExternalInteractionRegistrationStartedEvent	Notifies of the creation of a new external interaction registration.
ExternalInteractionRegistrationStartedListener	Interface for handling ExternalInteractionRegistrationStartedEvent events.
GatewayAdapter	Adapter for handling GatewayEvent events.
GatewayEvent	Base class for all the events related to the gateways.
GatewayListener	Interface for handling GatewayEvent events.
IMCustomInteractionAdapter	Adapter for handling IMCustomInteractionEvent events.
IMCustomInteractionErrorAdapter	Adapter for handling IMCustomInteractionErrorEvent events.
IMCustomInteractionErrorEvent	Represents an error event for instant messaging custom interactions.
IMCustomInteractionErrorListener	Interface for handling IMCustomInteractionErrorEvent events.
IMCustomInteractionEvent	Represents an instant messaging event of a custom interaction.
IMCustomInteractionListener	Interface for handling IMCustomInteractionEvent events.
IMCustomInteractionMessageAdapter	Adapter for handling IMCustomInteractionMessageEvent events.
IMCustomInteractionMessageEvent	Notifies that a message was received in an instant messaging custom interaction.
IMCustomInteractionMessageListener	Interface for handling IMCustomInteractionMessageEvent events.
IMCustomInteractionProgressAdapter	Adapter for handling IMCustomInteractionProgressEvent events.
IMCustomInteractionProgressBaseAdapter	Adapter for handling IMCustomInteractionProgressBaseEvent events.
IMCustomInteractionProgressBaseEvent	Base class for all the events related to the progress of an instant messaging custom interaction.
IMCustomInteractionProgressBaseListener	Interface for handling IMCustomInteractionProgressBaseEvent events.
IMCustomInteractionProgressEvent	Represents the event of the instance related to the progress of an instant messaging custom interaction.
IMCustomInteractionProgressListener	Interface for handling IMCustomInteractionProgressEvent events.
IMCustomInteractionStartedAdapter	Adapter for handling IMCustomInteractionStartedEvent events.
IMCustomInteractionStartedEvent	Notifies of the creation of a new instant messaging custom interaction.
IMCustomInteractionStartedListener	Interface for handling IMCustomInteractionStartedEvent events.
IncomingSessionAdapter	Adapter for handling IncomingSessionEvent events.
IncomingSessionEvent	Represents the events related to a new session not started by the agent.
IncomingSessionListener	Interface for handling IncomingSessionEvent events.
InstanceAdapter	Adapter for handling InstanceEvent events.
InstanceConnectedAdapter	Adapter for handling InstanceConnectedEvent events.
InstanceConnectedEvent	Notifies that the IntegrationServer object is connected to the instance.
InstanceConnectedListener	Interface for handling InstanceConnectedEvent events.
InstanceDisconnectedAdapter	Adapter for handling InstanceDisconnectedEvent events.
InstanceDisconnectedEvent	Notifies that the IntegrationServer object is disconnected from the instance.
InstanceDisconnectedListener	Interface for handling InstanceDisconnectedEvent events.
InstanceEvent	Base class for all the events related to the instance.
InstanceListener	Interface for handling InstanceEvent events.
InstanceMessageOfTheDayChangedAdapter	Adapter for handling InstanceMessageOfTheDayChangedEvent events.
InstanceMessageOfTheDayChangedEvent	Notifies that the message of the day of the instance changed.
InstanceMessageOfTheDayChangedListener	Interface for handling InstanceMessageOfTheDayChangedEvent events.
InstanceOfflineAdapter	Adapter for handling InstanceOfflineEvent events.
InstanceOfflineEvent	Notifies that the instance is offline.
InstanceOfflineListener	Interface for handling InstanceOfflineEvent events.
InstanceOnlineAdapter	Adapter for handling InstanceOnlineEvent events.
InstanceOnlineEvent	Notifies that the instance is online.
InstanceOnlineListener	Interface for handling InstanceOnlineEvent events.
InstantMessagingAdapter	Adapter for handling InstantMessagingEvent events.
InstantMessagingErrorAdapter	Adapter for handling InstantMessagingErrorEvent events.
InstantMessagingErrorEvent	Represents an instant messaging error event.
InstantMessagingErrorListener	Interface for handling InstantMessagingErrorEvent events.
InstantMessagingEvent	Represents an instant messaging event of a session.
InstantMessagingInteractionStartedAdapter	Adapter for handling InstantMessagingInteractionStartedEvent events.
InstantMessagingInteractionStartedEvent	Notifies that the client application performed an operation that created an IInstantMessagingMedia.
InstantMessagingInteractionStartedListener	Interface for handling InstantMessagingInteractionStartedEvent events.
InstantMessagingListener	Interface for handling InstantMessagingEvent events.
InstantMessagingMediaAdapter	Adapter for handling InstantMessagingMediaEvent events.
InstantMessagingMediaEvent	Base class for all the events related to the instant messaging.
InstantMessagingMediaListener	Interface for handling InstantMessagingMediaEvent events.
InstantMessagingMessageAdapter	Adapter for handling InstantMessagingMessageEvent events.
InstantMessagingMessageEvent	Notifies that a message was received in an instant messaging interaction.
InstantMessagingMessageListener	Interface for handling InstantMessagingMessageEvent events.
InstantMessagingProgressAdapter	Adapter for handling InstantMessagingProgressEvent events.
InstantMessagingProgressBaseAdapter	Adapter for handling InstantMessagingProgressBaseEvent events.
InstantMessagingProgressBaseEvent	Base class for all the events related to the progress of an instant messaging interaction.
InstantMessagingProgressBaseListener	Interface for handling InstantMessagingProgressBaseEvent events.
InstantMessagingProgressEvent	Represents the event of the instance related to the progress of an instant messaging.
InstantMessagingProgressListener	Interface for handling InstantMessagingProgressEvent events.
ISAdapter	Adapter for handling ISEvent events.
ISEvent	Base class to all event classes.
ISListener	Interface for handling ISEvent events.
LoginAdapter	Adapter for handling LoginEvent events.
LoginEvent	Notifies that an agent logged in.
LoginGroupChangedAdapter	Adapter for handling LoginGroupChangedEvent events.
LoginGroupChangedEvent	Notifies the agent that the login group has changed.
LoginGroupChangedListener	Interface for handling LoginGroupChangedEvent events.
LoginListener	Interface for handling LoginEvent events.
LogoutAdapter	Adapter for handling LogoutEvent events.
LogoutEvent	Notifies that an agent logged out.
LogoutListener	Interface for handling LogoutEvent events.
MessagePlayedAndDigitsCollectedAdapter	Adapter for handling MessagePlayedAndDigitsCollectedEvent events.
MessagePlayedAndDigitsCollectedEvent	Notifies that the IVR played a message and collected the digits.
MessagePlayedAndDigitsCollectedListener	Interface for handling MessagePlayedAndDigitsCollectedEvent events.
NotReadyReasonsChangedAdapter	Adapter for handling NotReadyReasonsChangedEvent events.
NotReadyReasonsChangedEvent	Notifies agents that the not ready reasons were changed on the instance.
NotReadyReasonsChangedListener	Interface for handling NotReadyReasonsChangedEvent events.
OxeExtensionOperationAdapter	Adapter for handling OxeExtensionOperationEvent events.
OxeExtensionOperationEvent	Triggered when an Oxe switch agent extension is inserted, updated or deleted.
OxeExtensionOperationListener	Interface for handling OxeExtensionOperationEvent events.
OxeRoutingPointOperationAdapter	Adapter for handling OxeRoutingPointOperationEvent events.
OxeRoutingPointOperationEvent	Triggered when an Oxe switch routing point is inserted, updated or deleted.
OxeRoutingPointOperationListener	Interface for handling OxeRoutingPointOperationEvent events.
OxeSwitchOperationAdapter	Adapter for handling OxeSwitchOperationEvent events.
OxeSwitchOperationEvent	Triggered when an Oxe switch is inserted, updated or deleted.
OxeSwitchOperationListener	Interface for handling OxeSwitchOperationEvent events.
OxeSynchroConfigurationAdapter	Adapter for handling OxeSynchroConfigurationEvent events.
OxeSynchroConfigurationEvent	Notifies that the OxeSynchro configuration was changed.
OxeSynchroConfigurationListener	Interface for handling OxeSynchroConfigurationEvent events.
OxeSynchroDashboardOperationAdapter	Adapter for handling OxeSynchroDashboardOperationEvent events.
OxeSynchroDashboardOperationEvent	Triggered when a OxeSynchro dashboard entry is inserted, updated or deleted.
OxeSynchroDashboardOperationListener	Interface for handling OxeSynchroDashboardOperationEvent events.
PhoneAdapter	Adapter for handling PhoneEvent events.
PhoneErrorAdapter	Adapter for handling PhoneErrorEvent events.
PhoneErrorEvent	Notifies that an error occurred on a phone.
PhoneErrorListener	Interface for handling PhoneErrorEvent events.
PhoneEvent	Represents a phone event of a session.
PhoneGenericDataReceivedAdapter	Adapter for handling PhoneGenericDataReceivedEvent events.
PhoneGenericDataReceivedEvent	Notifies the occurrence of phone generic data received.
PhoneGenericDataReceivedListener	Interface for handling PhoneGenericDataReceivedEvent events.
PhoneInteractionStartedAdapter	Adapter for handling PhoneInteractionStartedEvent events.
PhoneInteractionStartedEvent	Notifies that the client application performed an operation that created a IPhoneMedia.
PhoneInteractionStartedListener	Interface for handling PhoneInteractionStartedEvent events.
PhoneListener	Interface for handling PhoneEvent events.
PhoneMediaAdapter	Adapter for handling PhoneMediaEvent events.
PhoneMediaEvent	Base class for all the events related to the phone media.
PhoneMediaListener	Interface for handling PhoneMediaEvent events.
PhoneMonitoredAdapter	Adapter for handling PhoneMonitoredEvent events.
PhoneMonitoredEvent	Notifies that the call was monitored.
PhoneMonitoredListener	Interface for handling PhoneMonitoredEvent events.
PhoneOperationStoppedAdapter	Adapter for handling PhoneOperationStoppedEvent events.
PhoneOperationStoppedEvent	Notifies the operation to play or record a message has terminated.
PhoneOperationStoppedListener	Interface for handling PhoneOperationStoppedEvent events.
PhoneProgressAdapter	Adapter for handling PhoneProgressEvent events.
PhoneProgressBaseAdapter	Adapter for handling PhoneProgressBaseEvent events.
PhoneProgressBaseEvent	Base class for all the events related to the progress of a phone interaction.
PhoneProgressBaseListener	Interface for handling PhoneProgressBaseEvent events.
PhoneProgressEvent	Notifies the instance about the progression of calls.
PhoneProgressListener	Interface for handling PhoneProgressEvent events.
PingAdapter	Adapter for handling PingEvent events.
PingEvent	Event triggered when the agent is idle, to check if the application is healthy.
PingListener	Interface for handling PingEvent events.
ProcessTraceConfigurationAdapter	Adapter for handling ProcessTraceConfigurationEvent events.
ProcessTraceConfigurationEvent	Notifies that an Altitude uCI Server process trace configuration was changed.
ProcessTraceConfigurationListener	Interface for handling ProcessTraceConfigurationEvent events.
RecoveryCompletedAdapter	Adapter for handling RecoveryCompletedEvent events.
RecoveryCompletedEvent	Notifies that the recovery procedure is completed.
RecoveryCompletedListener	Interface for handling RecoveryCompletedEvent events.
SaveActivityErrorAdapter	Adapter for handling SaveActivityErrorEvent events.
SaveActivityErrorEvent	Notifies that an error occurred while trying to save an activity.
SaveActivityErrorListener	Interface for handling SaveActivityErrorEvent events.
ScriptChangedAdapter	Adapter for handling ScriptChangedEvent events.
ScriptChangedEvent	Notifies that the script for a specific campaign changed.
ScriptChangedListener	Interface for handling ScriptChangedEvent events.
ServerAdapter	Adapter for handling ServerEvent events.
ServerEvent	Base class for all the events related to the Altitude uCI Server.
ServerListener	Interface for handling ServerEvent events.
ServiceAdapter	Adapter for handling ServiceEvent events.
ServiceEvent	Base class for all the events related to services.
ServiceListener	Interface for handling ServiceEvent events.
ServiceStateChangedAdapter	Adapter for handling ServiceStateChangedEvent events.
ServiceStateChangedEvent	Notifies agents of the service state change.
ServiceStateChangedListener	Interface for handling ServiceStateChangedEvent events.
SessionAdapter	Adapter for handling SessionEvent events.
SessionClearedAdapter	Adapter for handling SessionClearedEvent events.
SessionClearedEvent	Notifies that the session was cleared.
SessionClearedListener	Interface for handling SessionClearedEvent events.
SessionEvent	Base class for all the events related with the session.
SessionListener	Interface for handling SessionEvent events.
SkillsChangedAdapter	Adapter for handling SkillsChangedEvent events.
SkillsChangedEvent	Notifies the instance that the skills configuration changed.
SkillsChangedListener	Interface for handling SkillsChangedEvent events.
SocialAdapter	Adapter for handling SocialEvent events.
SocialErrorAdapter	Adapter for handling SocialErrorEvent events.
SocialErrorEvent	Notifies that an social error occurred.
SocialErrorListener	Interface for handling SocialErrorEvent events.
SocialEvent	Represents an social event of a session.
SocialListener	Interface for handling SocialEvent events.
SocialProgressAdapter	Adapter for handling SocialProgressEvent events.
SocialProgressBaseAdapter	Adapter for handling SocialProgressBaseEvent events.
SocialProgressBaseEvent	Base class for all the events related to the progress of an social interaction.
SocialProgressBaseListener	Interface for handling SocialProgressBaseEvent events.
SocialProgressEvent	Represents the event of the instance related to the progress of social interactions.
SocialProgressListener	Interface for handling SocialProgressEvent events.
SoftPhoneAllowedOperationsChangedAdapter	Adapter for handling SoftPhoneAllowedOperationsChangedEvent events.
SoftPhoneAllowedOperationsChangedEvent	Notifies agents that the operations that can be performed have changed.
SoftPhoneAllowedOperationsChangedListener	Interface for handling SoftPhoneAllowedOperationsChangedEvent events.
SoftPhoneMutedChangedAdapter	Adapter for handling SoftPhoneMutedChangedEvent events.
SoftPhoneMutedChangedEvent	Notifies agents that the Muted property has changed.
SoftPhoneMutedChangedListener	Interface for handling SoftPhoneMutedChangedEvent events.
SoftPhoneSpeakerVolumeChangedAdapter	Adapter for handling SoftPhoneSpeakerVolumeChangedEvent events.
SoftPhoneSpeakerVolumeChangedEvent	Notifies agents that the SpeakerVolume property has changed.
SoftPhoneSpeakerVolumeChangedListener	Interface for handling SoftPhoneSpeakerVolumeChangedEvent events.
SwitchOperationEventBase	Base class for the switch operation events
SystemAdapter	Adapter for handling SystemEvent events.
SystemEvent	Notifies agents that a system event was raised.
SystemListener	Interface for handling SystemEvent events.
TeamAdapter	Adapter for handling TeamEvent events.
TeamEvent	Base class for all the events related to the instance team.
TeamInCampaignAbandonedAdapter	Adapter for handling TeamInCampaignAbandonedEvent events.
TeamInCampaignAbandonedEvent	Notifies that the team abandoned the campaign.
TeamInCampaignAbandonedListener	Interface for handling TeamInCampaignAbandonedEvent events.
TeamInCampaignAdapter	Adapter for handling TeamInCampaignEvent events.
TeamInCampaignEvent	Base class for all events related to the team in campaigns.
TeamInCampaignListener	Interface for handling TeamInCampaignEvent events.
TeamListener	Interface for handling TeamEvent events.
TeamMessageAdapter	Adapter for handling TeamMessageEvent events.
TeamMessageEvent	Notifies agents of a team broadcast message.
TeamMessageListener	Interface for handling TeamMessageEvent events.
TeamMessageOfTheDayChangedAdapter	Adapter for handling TeamMessageOfTheDayChangedEvent events.
TeamMessageOfTheDayChangedEvent	Notifies that the message of the day of the team changed.
TeamMessageOfTheDayChangedListener	Interface for handling TeamMessageOfTheDayChangedEvent events.
WorkflowAdapter	Adapter for handling WorkflowEvent events.
WorkflowErrorAdapter	Adapter for handling WorkflowErrorEvent events.
WorkflowErrorEvent	Notifies agents about a workflow error.
WorkflowErrorListener	Interface for handling WorkflowErrorEvent events.
WorkflowEvent	Notifies an agent about the state of a workflow interaction.
WorkflowListener	Interface for handling WorkflowEvent events.
WorkflowProgressAdapter	Adapter for handling WorkflowProgressEvent events.
WorkflowProgressBaseAdapter	Adapter for handling WorkflowProgressBaseEvent events.
WorkflowProgressBaseEvent	Base class for all the events related to the progress of a workflow interaction.
WorkflowProgressBaseListener	Interface for handling WorkflowProgressBaseEvent events.
WorkflowProgressEvent	Notifies agents about the progress of a workflow interaction.
WorkflowProgressListener	Interface for handling WorkflowProgressEvent events.