Interface IService

All Superinterfaces:

IDisposable, IEntity

public interface IService
extends IEntity

Represents a service.

Method Summary

Modifier and Type	Method	Description
void	addToDoNotCallList(String number)	Adds the phone number to the do not call list.
void	addToDoNotCallList(String number, String uniqueId, GregorianCalendar expiryDate)	Adds an entry in the do not call list.
TableSchema	getActivityAttributesTableSchema()	Gets the definition of the activity attributes table.
ServiceCanDo	getAllowedOperations()	Allowed operations.
String[]	getAniListNames()	Gets the names of the ANI lists of the service.
TableSchema	getCampaignAttributesTableSchema()	Gets the definition of the campaign attributes table.
String[]	getCampaignNames(boolean onlyAssignedAndRunning)	Gets the names of the campaigns of the service.
ICampaign[]	getCampaigns(boolean onlyAssignedAndRunning)	Gets the campaigns of the service.
int	getContactProfileInProgressWorkflowCount(int directoryId, int contactProfileId, String sql)	Gets the count of the contact profile in progress workflow process task.
TableSchema	getContactProfileInProgressWorkflowTableSchema()	Gets the table schema of the contact profile in progress workflow.
int	getContactProfileInteractionHistoryCount(int directoryId, int contactProfileId, String sql)	Gets the count of the contact profile interaction history, without the outcomes of each interaction.
int	getContactProfileInteractionHistoryCount(int directoryId, int contactProfileId, String sql, boolean countOutcomes)	Gets the count of the contact profile interaction history.
TableSchema	getContactProfileInteractionHistoryTableSchema()	Gets the table schema of the contact profile interaction history.
Directory	getDefaultDirectory()	Gets the default directory.
String	getDescription()	Description of the service.
int	getId()	Identifier of the service.
ServiceInfo	getInfo()	Gets information about the service.
IInstance	getInstance()	The instance associated to the agent.
String	getName()	The name of the service.
OutcomeData[]	getOutcomes(int scriptSessionId)	Gets the outcomes of the specified script session.
TableSchema	getOutcomesTableSchema()	Gets the table schema of the outcomes.
int	getPendingWorkCount(String agentName, String sql, boolean onlyOpenedCampaigns, boolean onlyActivitiesWithAgent)	Gets the count of the pending work.
TableSchema	getPendingWorkTableSchema()	Gets the table schema of the pending work.
int	getQueuedAgentPickUpTaskCount(String sql, boolean onlyOpenedCampaigns, boolean onlyPickable)	Gets the count of the queued agent pick up task.
TableSchema	getQueuedAgentPickUpTaskTableSchema()	Gets the table schema of the queued agent pick up task.
int	getQueuedEmailCount(String sql, boolean onlyOpenedCampaigns, boolean onlyPickable)	Gets the count of the queued email.
TableSchema	getQueuedEmailTableSchema()	Gets the table schema of the queued email.
int	getQueuedSocialCount(String sql, boolean onlyOpenedCampaigns, boolean onlyPickable)	Gets the count of the queued social.
TableSchema	getQueuedSocialTableSchema()	Gets the table schema of the queued social.
int	getSentEmailCount(String sql, boolean onlyOpenedCampaigns)	Gets the count of the sent email.
TableSchema	getSentEmailTableSchema()	Gets the table schema of the sent email.
int	getSentSocialCount(String sql, boolean onlyOpenedCampaigns)	Gets the count of the sent social.
TableSchema	getSentSocialTableSchema()	Gets the table schema of the sent social.
ServiceState	getState()	State of the service.
IContactProfileInProgressWorkflowCursor	newContactProfileInProgressWorkflowCursor(int directoryId, int contactProfileId, String[] columns, String sql)	Opens a contact profile in progress workflow process task cursor.
IContactProfileInteractionHistoryCursor	newContactProfileInteractionHistoryCursor(int directoryId, int contactProfileId, String[] columns, String sql, boolean fetchOutcomes)	Opens a contact profile interaction history cursor.
IPendingWorkCursor	newPendingWorkCursor(String agentName, String[] columns, String sql, boolean onlyOpenedCampaigns, boolean onlyActivitiesWithAgent)	Opens a pending work cursor.
IPendingWorkCursor	newPendingWorkCursor(String agentName, String[] columns, String sql, boolean onlyOpenedCampaigns, boolean onlyActivitiesWithAgent, PurposeFilter purposeFilter)	Opens a pending work cursor.
IQueuedAgentPickUpTaskCursor	newQueuedAgentPickUpTaskCursor(String[] columns, String sql, boolean onlyOpenedCampaigns, boolean onlyPickable)	Opens a queued agent pick up task cursor.
IQueuedAgentPickUpTaskCursor	newQueuedAgentPickUpTaskCursor(String[] columns, String sql, boolean onlyOpenedCampaigns, boolean onlyPickable, PurposeFilter purposeFilter)	Opens a queued agent pick up task cursor.
IQueuedEmailCursor	newQueuedEmailCursor(String[] columns, String sql, boolean onlyOpenedCampaigns, boolean onlyPickable)	Opens a queued email cursor.
IQueuedEmailCursor	newQueuedEmailCursor(String[] columns, String sql, boolean onlyOpenedCampaigns, boolean onlyPickable, PurposeFilter purposeFilter)	Opens a queued email cursor.
IQueuedSocialCursor	newQueuedSocialCursor(String[] columns, String sql, boolean onlyOpenedCampaigns, boolean onlyPickable, PurposeFilter purposeFilter)	Opens a queued social cursor.
ISentEmailCursor	newSentEmailCursor(String[] columns, String sql, boolean onlyOpenedCampaigns)	Opens a sent email cursor.
ISentEmailCursor	newSentEmailCursor(String[] columns, String sql, boolean onlyOpenedCampaigns, PurposeFilter purposeFilter)	Opens a sent email cursor.
ISentSocialCursor	newSentSocialCursor(String[] columns, String sql, boolean onlyOpenedCampaigns, PurposeFilter purposeFilter)	Opens a sent social cursor.

Methods inherited from interface IDisposable

addDisposedListener, removeDisposedListener

Methods inherited from interface IEntity

getUserContext, setUserContext

Method Details

addToDoNotCallList

void addToDoNotCallList(String number)
                 throws Exception,
altitude.integrationServer.exceptions.ISException

Adds the phone number to the do not call list.

Parameters:

number - Phone number.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

addToDoNotCallList

void addToDoNotCallList(String number,
 String uniqueId,
 GregorianCalendar expiryDate)
                 throws Exception,
altitude.integrationServer.exceptions.ISException

Adds an entry in the do not call list.

Parameters:

number - The phone number to add. This parameter is optional.

uniqueId - Unique identifier of the contact profile. This parameter is optional.

expiryDate - Date of the expiration of the do not call list entry. This parameter is optional.

The number and uniqueId parameters can not be both unspecified.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getActivityAttributesTableSchema

TableSchema getActivityAttributesTableSchema()
                                      throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the definition of the activity attributes table.

Returns:

An array with the definition of each column of the activity attributes table.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getAllowedOperations

ServiceCanDo getAllowedOperations()
                           throws Exception,
altitude.integrationServer.exceptions.ISException

Allowed operations.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getAniListNames

String[] getAniListNames()
                  throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the names of the ANI lists of the service.

Returns:

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getCampaignAttributesTableSchema

TableSchema getCampaignAttributesTableSchema()
                                      throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the definition of the campaign attributes table.

Returns:

An array with the definition of each column of the campaign attributes table.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getCampaignNames

String[] getCampaignNames(boolean onlyAssignedAndRunning)
                   throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the names of the campaigns of the service.

Parameters:

onlyAssignedAndRunning - If true, only returns the agent assigned and running campaign names. If false, returns all campaign names.

Returns:

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getCampaigns

ICampaign[] getCampaigns(boolean onlyAssignedAndRunning)
                  throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the campaigns of the service.

Parameters:

onlyAssignedAndRunning - If true, only returns the agent assigned and running campaigns. If false, returns all campaigns.

Returns:

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getContactProfileInProgressWorkflowCount

int getContactProfileInProgressWorkflowCount(int directoryId,
 int contactProfileId,
 String sql)
                                      throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the count of the contact profile in progress workflow process task.

Parameters:

directoryId - Identifier of the directory.

contactProfileId - Identifier of the contact profile.

sql - SQL.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getContactProfileInProgressWorkflowTableSchema

TableSchema getContactProfileInProgressWorkflowTableSchema()
                                                    throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the table schema of the contact profile in progress workflow.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getContactProfileInteractionHistoryCount

int getContactProfileInteractionHistoryCount(int directoryId,
 int contactProfileId,
 String sql)
                                      throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the count of the contact profile interaction history, without the outcomes of each interaction.

Parameters:

directoryId - Identifier of the directory.

contactProfileId - Identifier of the contact profile.

sql - SQL.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getContactProfileInteractionHistoryCount

int getContactProfileInteractionHistoryCount(int directoryId,
 int contactProfileId,
 String sql,
 boolean countOutcomes)
                                      throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the count of the contact profile interaction history.

Parameters:

directoryId - Identifier of the directory.

contactProfileId - Identifier of the contact profile.

sql - SQL.

countOutcomes - If true, counts the outcomes of each interaction. If false, the count does not include the outcomes.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getContactProfileInteractionHistoryTableSchema

TableSchema getContactProfileInteractionHistoryTableSchema()
                                                    throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the table schema of the contact profile interaction history.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getDefaultDirectory

Directory getDefaultDirectory()
                       throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the default directory.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getDescription

String getDescription()
               throws Exception,
altitude.integrationServer.exceptions.ISException

Description of the service.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getId

int getId()
   throws Exception,
altitude.integrationServer.exceptions.ISException

Identifier of the service.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getInfo

ServiceInfo getInfo()
             throws Exception,
altitude.integrationServer.exceptions.ISException

Gets information about the service.

Returns:

The ServiceInfo object.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getInstance

IInstance getInstance()
               throws Exception,
altitude.integrationServer.exceptions.ISException

The instance associated to the agent.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getName

String getName()
        throws Exception,
altitude.integrationServer.exceptions.ISException

The name of the service.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getOutcomes

OutcomeData[] getOutcomes(int scriptSessionId)
                   throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the outcomes of the specified script session.

Parameters:

scriptSessionId - Identifier of the script session.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getOutcomesTableSchema

TableSchema getOutcomesTableSchema()
                            throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the table schema of the outcomes.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getPendingWorkCount

int getPendingWorkCount(String agentName,
 String sql,
 boolean onlyOpenedCampaigns,
 boolean onlyActivitiesWithAgent)
                 throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the count of the pending work.

Parameters:

agentName - Name of the agent.

sql - SQL.

onlyOpenedCampaigns - If true, the cursor only has pending works of campaigns that the agent has open.

onlyActivitiesWithAgent - If true, include only activities that have an agent assigned.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getPendingWorkTableSchema

TableSchema getPendingWorkTableSchema()
                               throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the table schema of the pending work.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getQueuedAgentPickUpTaskCount

int getQueuedAgentPickUpTaskCount(String sql,
 boolean onlyOpenedCampaigns,
 boolean onlyPickable)
                           throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the count of the queued agent pick up task.

Parameters:

sql - SQL.

onlyOpenedCampaigns - If true, the cursor only has workflow tasks of campaigns that the agent has open.

onlyPickable - If true, the cursor only has workflow tasks that the agent can pick up.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getQueuedAgentPickUpTaskTableSchema

TableSchema getQueuedAgentPickUpTaskTableSchema()
                                         throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the table schema of the queued agent pick up task.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getQueuedEmailCount

int getQueuedEmailCount(String sql,
 boolean onlyOpenedCampaigns,
 boolean onlyPickable)
                 throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the count of the queued email.

Parameters:

sql - SQL.

onlyOpenedCampaigns - If true, the cursor only has emails of campaigns that the agent has open.

onlyPickable - If true, the cursor only has emails that the agent can pick up.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getQueuedEmailTableSchema

TableSchema getQueuedEmailTableSchema()
                               throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the table schema of the queued email.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getQueuedSocialCount

int getQueuedSocialCount(String sql,
 boolean onlyOpenedCampaigns,
 boolean onlyPickable)
                  throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the count of the queued social.

Parameters:

sql - SQL.

onlyOpenedCampaigns - If true, the cursor only has socials of campaigns that the agent has open.

onlyPickable - If true, the cursor only has socials that the agent can pick up.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getQueuedSocialTableSchema

TableSchema getQueuedSocialTableSchema()
                                throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the table schema of the queued social.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getSentEmailCount

int getSentEmailCount(String sql,
 boolean onlyOpenedCampaigns)
               throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the count of the sent email.

Parameters:

sql - SQL.

onlyOpenedCampaigns - If true, the cursor only has emails of campaigns that the agent has open.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getSentEmailTableSchema

TableSchema getSentEmailTableSchema()
                             throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the table schema of the sent email.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getSentSocialCount

int getSentSocialCount(String sql,
 boolean onlyOpenedCampaigns)
                throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the count of the sent social.

Parameters:

sql - SQL.

onlyOpenedCampaigns - If true, the cursor only has socials of campaigns that the agent has open.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getSentSocialTableSchema

TableSchema getSentSocialTableSchema()
                              throws Exception,
altitude.integrationServer.exceptions.ISException

Gets the table schema of the sent social.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

getState

ServiceState getState()
               throws Exception,
altitude.integrationServer.exceptions.ISException

State of the service.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

newContactProfileInProgressWorkflowCursor

IContactProfileInProgressWorkflowCursor newContactProfileInProgressWorkflowCursor(int directoryId,
 int contactProfileId,
 String[] columns,
 String sql)
                                                                           throws Exception,
altitude.integrationServer.exceptions.ISException,
altitude.integrationServer.exceptions.ISSqlException

Opens a contact profile in progress workflow process task cursor.

Parameters:

directoryId - Identifier of the directory.

contactProfileId - Identifier of the contact profile.

columns - Columns to fetch.

sql - SQL.

Returns:

The IContactProfileInProgressWorkflowCursor cursor.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

altitude.integrationServer.exceptions.ISSqlException

newContactProfileInteractionHistoryCursor

IContactProfileInteractionHistoryCursor newContactProfileInteractionHistoryCursor(int directoryId,
 int contactProfileId,
 String[] columns,
 String sql,
 boolean fetchOutcomes)
                                                                           throws Exception,
altitude.integrationServer.exceptions.ISException,
altitude.integrationServer.exceptions.ISSqlException

Opens a contact profile interaction history cursor.

Parameters:

directoryId - Identifier of the directory.

contactProfileId - Identifier of the contact profile.

columns - Columns to fetch.

sql - SQL.

fetchOutcomes - If true, the outcomes of each interaction are also fetched from the database. If false, the fetched InteractionThreadScriptSession.Outcome is null.

Returns:

The IContactProfileInteractionHistoryCursor cursor.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

altitude.integrationServer.exceptions.ISSqlException

newPendingWorkCursor

IPendingWorkCursor newPendingWorkCursor(String agentName,
 String[] columns,
 String sql,
 boolean onlyOpenedCampaigns,
 boolean onlyActivitiesWithAgent)
                                 throws Exception,
altitude.integrationServer.exceptions.ISException,
altitude.integrationServer.exceptions.ISSqlException

Opens a pending work cursor.

Parameters:

agentName - Name of the agent.

columns - Columns to fetch.

sql - SQL.

onlyOpenedCampaigns - If true, the cursor only has pending works of campaigns that the agent has open.

onlyActivitiesWithAgent - If true, include only activities that have an agent assigned.

Returns:

The IPendingWorkCursor cursor.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

altitude.integrationServer.exceptions.ISSqlException

newPendingWorkCursor

IPendingWorkCursor newPendingWorkCursor(String agentName,
 String[] columns,
 String sql,
 boolean onlyOpenedCampaigns,
 boolean onlyActivitiesWithAgent,
 PurposeFilter purposeFilter)
                                 throws Exception,
altitude.integrationServer.exceptions.ISException,
altitude.integrationServer.exceptions.ISSqlException

Opens a pending work cursor.

Parameters:

agentName - Name of the agent.

columns - Columns to fetch.

sql - SQL.

onlyOpenedCampaigns - If true, the cursor only has pending works of campaigns that the agent has open.

onlyActivitiesWithAgent - If true, include only activities that have an agent assigned.

purposeFilter - Purpose filter.

Returns:

The IPendingWorkCursor cursor.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

altitude.integrationServer.exceptions.ISSqlException

newQueuedAgentPickUpTaskCursor

IQueuedAgentPickUpTaskCursor newQueuedAgentPickUpTaskCursor(String[] columns,
 String sql,
 boolean onlyOpenedCampaigns,
 boolean onlyPickable)
                                                     throws Exception,
altitude.integrationServer.exceptions.ISException,
altitude.integrationServer.exceptions.ISSqlException

Opens a queued agent pick up task cursor.

Parameters:

columns - Columns to fetch.

sql - SQL.

onlyOpenedCampaigns - If true, the cursor only has workflow tasks of campaigns that the agent has open.

onlyPickable - If true, the cursor only has workflow tasks that the agent can pick up.

Returns:

The IQueuedAgentPickUpTaskCursor cursor.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

altitude.integrationServer.exceptions.ISSqlException

newQueuedAgentPickUpTaskCursor

IQueuedAgentPickUpTaskCursor newQueuedAgentPickUpTaskCursor(String[] columns,
 String sql,
 boolean onlyOpenedCampaigns,
 boolean onlyPickable,
 PurposeFilter purposeFilter)
                                                     throws Exception,
altitude.integrationServer.exceptions.ISException,
altitude.integrationServer.exceptions.ISSqlException

Opens a queued agent pick up task cursor.

Parameters:

columns - Columns to fetch.

sql - SQL.

onlyOpenedCampaigns - If true, the cursor only has workflow tasks of campaigns that the agent has open.

onlyPickable - If true, the cursor only has workflow tasks that the agent can pick up.

purposeFilter - Purpose filter.

Returns:

The IQueuedAgentPickUpTaskCursor cursor.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

altitude.integrationServer.exceptions.ISSqlException

newQueuedEmailCursor

IQueuedEmailCursor newQueuedEmailCursor(String[] columns,
 String sql,
 boolean onlyOpenedCampaigns,
 boolean onlyPickable)
                                 throws Exception,
altitude.integrationServer.exceptions.ISException,
altitude.integrationServer.exceptions.ISSqlException

Opens a queued email cursor.

Parameters:

columns - Columns to fetch.

sql - SQL.

onlyOpenedCampaigns - If true, the cursor only has emails of campaigns that the agent has open.

onlyPickable - If true, the cursor only has emails that the agent can pick up.

Returns:

The IQueuedEmailCursor cursor.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

altitude.integrationServer.exceptions.ISSqlException

newQueuedEmailCursor

IQueuedEmailCursor newQueuedEmailCursor(String[] columns,
 String sql,
 boolean onlyOpenedCampaigns,
 boolean onlyPickable,
 PurposeFilter purposeFilter)
                                 throws Exception,
altitude.integrationServer.exceptions.ISException,
altitude.integrationServer.exceptions.ISSqlException

Opens a queued email cursor.

Parameters:

columns - Columns to fetch.

sql - SQL.

onlyOpenedCampaigns - If true, the cursor only has emails of campaigns that the agent has open.

onlyPickable - If true, the cursor only has emails that the agent can pick up.

purposeFilter - Purpose filter.

Returns:

The IQueuedEmailCursor cursor.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

altitude.integrationServer.exceptions.ISSqlException

newQueuedSocialCursor

IQueuedSocialCursor newQueuedSocialCursor(String[] columns,
 String sql,
 boolean onlyOpenedCampaigns,
 boolean onlyPickable,
 PurposeFilter purposeFilter)
                                   throws Exception,
altitude.integrationServer.exceptions.ISException,
altitude.integrationServer.exceptions.ISSqlException

Opens a queued social cursor.

Parameters:

columns - Columns to fetch.

sql - SQL.

onlyOpenedCampaigns - If true, the cursor only has socials of campaigns that the agent has open.

onlyPickable - If true, the cursor only has socials that the agent can pick up.

purposeFilter - Purpose filter.

Returns:

The IQueuedSocialCursor cursor.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

altitude.integrationServer.exceptions.ISSqlException

newSentEmailCursor

ISentEmailCursor newSentEmailCursor(String[] columns,
 String sql,
 boolean onlyOpenedCampaigns)
                             throws Exception,
altitude.integrationServer.exceptions.ISException,
altitude.integrationServer.exceptions.ISSqlException

Opens a sent email cursor.

Parameters:

columns - Columns to fetch.

sql - SQL.

onlyOpenedCampaigns - If true, the cursor only has emails of campaigns that the agent has open.

Returns:

The ISentEmailCursor cursor.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

altitude.integrationServer.exceptions.ISSqlException

newSentEmailCursor

ISentEmailCursor newSentEmailCursor(String[] columns,
 String sql,
 boolean onlyOpenedCampaigns,
 PurposeFilter purposeFilter)
                             throws Exception,
altitude.integrationServer.exceptions.ISException,
altitude.integrationServer.exceptions.ISSqlException

Opens a sent email cursor.

Parameters:

columns - Columns to fetch.

sql - SQL.

onlyOpenedCampaigns - If true, the cursor only has emails of campaigns that the agent has open.

purposeFilter - Purpose filter.

Returns:

The ISentEmailCursor cursor.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

altitude.integrationServer.exceptions.ISSqlException

newSentSocialCursor

ISentSocialCursor newSentSocialCursor(String[] columns,
 String sql,
 boolean onlyOpenedCampaigns,
 PurposeFilter purposeFilter)
                               throws Exception,
altitude.integrationServer.exceptions.ISException,
altitude.integrationServer.exceptions.ISSqlException

Opens a sent social cursor.

Parameters:

columns - Columns to fetch.

sql - SQL.

onlyOpenedCampaigns - If true, the cursor only has socials of campaigns that the agent has open.

purposeFilter - Purpose filter.

Returns:

The ISentSocialCursor cursor.

Throws:

Exception

altitude.integrationServer.exceptions.ISException

altitude.integrationServer.exceptions.ISSqlException