Package altitude.integrationServer.iJavaApi

package altitude.integrationServer.iJavaApi

Contains the interfaces used in the javaApi.

Interfaces

Class	Description
AgentAgentInCampaignCanOpenListener	Interface for handling AgentInCampaignCanOpenEvent events.
AgentAgentInCampaignsOperationEndedListener	Interface for handling AgentInCampaignsOperationEndedEvent events.
AgentAgentInCampaignsOperationRequestListener	Interface for handling AgentInCampaignsOperationRequestEvent events.
AgentAgentMessageListener	Interface for handling AgentMessageEvent events.
AgentAgentMessageOfTheDayChangedListener	Interface for handling AgentMessageOfTheDayChangedEvent events.
AgentCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
AgentCustomDataListener	Interface for handling CustomDataEvent events.
AgentEmailErrorListener	Interface for handling EmailErrorEvent events.
AgentExtensionChangedListener	Interface for handling ExtensionChangedEvent events.
AgentExtensionClearedListener	Interface for handling ExtensionClearedEvent events.
AgentGatewayListener	Interface for handling GatewayEvent events.
AgentInCampaignAgentInCampaignCannotOpenListener	Interface for handling AgentInCampaignCannotOpenEvent events.
AgentInCampaignAgentInCampaignErrorListener	Interface for handling AgentInCampaignErrorEvent events.
AgentInCampaignAgentInCampaignOperationListener	Interface for handling AgentInCampaignOperationEvent events.
AgentInCampaignAgentInCampaignRequestListener	Interface for handling AgentInCampaignRequestEvent events.
AgentInCampaignCampaignMessageListener	Interface for handling CampaignMessageEvent events.
AgentInCampaignCampaignStateChangedListener	Interface for handling CampaignStateChangedEvent events.
AgentInCampaignOperationLogCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
AgentInCampaignScriptChangedListener	Interface for handling ScriptChangedEvent events.
AgentIncomingSessionListener	Interface for handling IncomingSessionEvent events.
AgentLoginGroupChangedListener	Interface for handling LoginGroupChangedEvent events.
AgentNotReadyReasonsChangedListener	Interface for handling NotReadyReasonsChangedEvent events.
AgentOperationLogCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
AgentSkillsChangedListener	Interface for handling SkillsChangedEvent events.
AgentSocialErrorListener	Interface for handling SocialErrorEvent events.
AgentTeamMessageListener	Interface for handling TeamMessageEvent events.
AgentTeamMessageOfTheDayChangedListener	Interface for handling TeamMessageOfTheDayChangedEvent events.
AgentWorkflowErrorListener	Interface for handling WorkflowErrorEvent events.
CampaignCampaignMessageOfTheDayChangedListener	Interface for handling CampaignMessageOfTheDayChangedEvent events.
CampaignCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
CampaignOperationLogCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
CampaignSaveActivityErrorListener	Interface for handling SaveActivityErrorEvent events.
ConfigurationLogCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ConsentAuditCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ConsentCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ContactCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ContactHistoryCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ContactProfileCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ContactProfileFieldPrivacyCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ContactProfileGdprRequestCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ContactProfileInProgressWorkflowCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ContactProfileInteractionHistoryCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ContactProfileQueuedEmailCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ContactProfileQueuedSocialCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ContactProfileScheduledContactCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
CubeCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
CustomInteractionManagerExternalInteractionRegistrationStartedListener	Interface for handling ExternalInteractionRegistrationStartedEvent events.
CustomInteractionManagerIMCustomInteractionStartedListener	Interface for handling IMCustomInteractionStartedEvent events.
DataTransactionContactLoadedListener	Interface for handling ContactLoadedEvent events.
DataTransactionContactLoadProgressListener	Interface for handling ContactLoadProgressEvent events.
DataTransactionContactProfileUpdatedListener	Interface for handling ContactProfileUpdatedEvent events.
DataTransactionContactUnloadedListener	Interface for handling ContactUnloadedEvent events.
DataTransactionDataTransactionEndedListener	Interface for handling DataTransactionEndedEvent events.
DocumentCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
EmailMediaEmailErrorListener	Interface for handling EmailErrorEvent events.
EmailMediaEmailListener	Interface for handling EmailEvent events.
EmailMediaEmailProgressListener	Interface for handling EmailProgressEvent events.
EventAdapterISListener	Interface for handling ISEvent events.
ExternalInteractionRegistrationExternalInteractionRegistrationEndedListener	Interface for handling ExternalInteractionRegistrationEndedEvent events.
IAgent	Represents an agent.
IAgentCursor	Represents an agent cursor.
IAgentInCampaign	Represents the operations performed by an agent in a campaign.
IAgentInCampaignOperationLogCursor	Represents a cursor on agent in campaign operation logs.
IAgentManager	Manages the agents.
IAgentOperationLogCursor	Represents a cursor on agent operation logs.
ICampaign	Represents a campaign.
ICampaignContactUploader	Used to upload contacts on a campaign.
ICampaignCursor	Represents a campaign cursor.
ICampaignManager	Manages the campaigns.
ICampaignOperationLogCursor	Represents a cursor on campaign operation logs.
IConfigurationLogCursor	Represents a cursor on configuration logs.
IConsentAuditCursor	Represents a consent audit cursor.
IConsentCursor	Represents a consent cursor.
IConsentUploader	Used to upload consents.
IContactCenterManager	Manages the contact center.
IContactCursor	Represents a cursor on the contacts of a campaign.
IContactHistoryCursor	Represents a contact history cursor.
IContactProfileCursor	Represents a cursor on the contact profiles of a directory.
IContactProfileFieldPrivacyCursor	Represents a contact profile field privacy cursor.
IContactProfileGdprRequestCursor	Represents a contact profile GDPR request cursor.
IContactProfileInProgressWorkflowCursor	Represents a cursor of in progress workflow process tasks.
IContactProfileInteractionHistoryCursor	Represents a cursor on the contact profile interaction history.
IContactProfileQueuedEmailCursor	Represents a contact profile queued email cursor.
IContactProfileQueuedSocialCursor	Represents a contact profile queued social cursor.
IContactProfileScheduledContactCursor	Represents a cursor on the scheduled contacts.
IContactProfileUploader	Used to upload contacts on a directory.
ICubeCursor	Represents a cube cursor.
ICursor	Represents a cursor on an entity
ICustomInteraction	Base class for the custom interactions.
ICustomInteractionManager	Manages the custom interactions.
IDataTransaction	Represents a data transaction.
IDirectoryManager	Manages the directories.
IDisposable	Altitude Integration Server Disposable interface.
IDocumentCursor	Represents a document cursor.
IDocumentDownloader	Used to download a document from the Altitude uCI Server.
IDocumentManager	Manages the documents.
IEmailManager	Contains methods to decode the mime of emails.
IEmailMedia	Represents an email media.
IEntity	Superclass of all entities interface.
IEntityCursor	Represents a cursor on an entity.
IEntityUploader	Base class to upload entities.
IEntityUploadResultDownloader	Used to access the rejected records of an entity upload task.
IEventAdapter	Monitors the instance for events.
IExternalInteractionRegistration	Represents a registration of an interaction whose origin is external to Altitude uCI, that is being handled by an agent.
IGdprManager	Manages the GDPR.
IIMCustomInteraction	Represents an instant messaging custom interaction.
IInstance	Represents an instance.
IInstanceManager	Manages the instance.
IInstanceOperationLogCursor	Represents a cursor on instance operation logs.
IInstantMessagingMedia	Represents an instant messaging media.
IIntegrationServer	Integration Server class.
IInteractionHistoryCursor	Represents a cursor on the contact profile interaction history.
IInteractionMedia	Represents a media interaction.
IInteractionThreadCursor	Represents a cursor on the interaction thread.
IKBDocumentCursor	Represents a knowledge base document cursor.
IKnowledgeBaseManager	Contains methods to access categories, and to manage knowledge base documents and email templates.
ILogManager	Manager the logs.
IMCustomInteractionIMCustomInteractionErrorListener	Interface for handling IMCustomInteractionErrorEvent events.
IMCustomInteractionIMCustomInteractionListener	Interface for handling IMCustomInteractionEvent events.
IMCustomInteractionIMCustomInteractionMessageListener	Interface for handling IMCustomInteractionMessageEvent events.
IMCustomInteractionIMCustomInteractionProgressListener	Interface for handling IMCustomInteractionProgressEvent events.
IMediaCursor	Represents a media cursor.
IMediaManager	Manages the medias.
InstanceInstanceConnectedListener	Interface for handling InstanceConnectedEvent events.
InstanceInstanceDisconnectedListener	Interface for handling InstanceDisconnectedEvent events.
InstanceInstanceMessageOfTheDayChangedListener	Interface for handling InstanceMessageOfTheDayChangedEvent events.
InstanceLogoutListener	Interface for handling LogoutEvent events.
InstanceOperationLogCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
InstancePingListener	Interface for handling PingEvent events.
InstanceRecoveryCompletedListener	Interface for handling RecoveryCompletedEvent events.
InstantMessagingMediaInstantMessagingErrorListener	Interface for handling InstantMessagingErrorEvent events.
InstantMessagingMediaInstantMessagingListener	Interface for handling InstantMessagingEvent events.
InstantMessagingMediaInstantMessagingMessageListener	Interface for handling InstantMessagingMessageEvent events.
InstantMessagingMediaInstantMessagingProgressListener	Interface for handling InstantMessagingProgressEvent events.
InteractionHistoryCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
InteractionThreadCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
IOxeSynchro	Contains functionality used by the Alcatel OmniPCX Enterprise switch OxeSynchro application
IOxeSynchroDashboardCursor	Represents an OxeSynchro dashboard entry cursor.
IPendingWorkCursor	Represents a pending work cursor.
IPhoneMedia	Represents a phone media.
IPrivacyCategoryCursor	Represents a privacy category cursor.
IPurposeCursor	Represents a purpose cursor.
IQueuedAgentPickUpTaskCursor	Represents a queued agent pick up task cursor.
IQueuedEmailCursor	Represents a queued email cursor.
IQueuedSocialCursor	Represents a queued social cursor.
IRecordingCursor	Represents a recording cursor.
IRecordingManager	Manages the recordings.
IReportManager	Manages the reports.
IReportTemplateCursor	Represents a report template cursor.
IRoleCursor	Represents a role cursor.
IRoleManager	Manages the roles.
ISavedReportCursor	Represents a saved report cursor.
IScriptDocumentCursor	Represents a cursor on the script documents.
ISentEmailCursor	Represents a sent email cursor.
ISentSocialCursor	Represents a sent social cursor.
IService	Represents a service.
IServiceContactUploader	Used to upload contacts on a SSM service.
IServiceCursor	Represents a service cursor.
IServiceManager	Manages the services.
ISession	Represents a session.
ISocialManager	Contains methods to decode the data of socials.
ISocialMedia	Represents a social media.
ISoftPhone	Represents a soft phone.
ISqlCursor	Represents a database cursor.
ISqlRunner	Contains methods to perform SQL operations on the Altitude uCI Server database.
ISystemEventLogCursor	Represents a cursor on system event logs.
ITeamCursor	Represents a team cursor.
ITeamManager	Manages the teams.
IUserDefinedEnumeratedFieldCursor	Represents a cursor on the user defined enumerated fields.
IWorkflowDefinitionCursor	Represents a workflow definition cursor.
IWorkflowManager	Manages the workflows.
IWorkflowMedia	Represents a workflow media.
KBDocumentCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
MediaCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
OxeSynchroAgentOperationListener	Interface for handling AgentOperationEvent events.
OxeSynchroDashboardCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
OxeSynchroOxeExtensionOperationListener	Interface for handling OxeExtensionOperationEvent events.
OxeSynchroOxeRoutingPointOperationListener	Interface for handling OxeRoutingPointOperationEvent events.
OxeSynchroOxeSwitchOperationListener	Interface for handling OxeSwitchOperationEvent events.
OxeSynchroOxeSynchroConfigurationListener	Interface for handling OxeSynchroConfigurationEvent events.
OxeSynchroOxeSynchroDashboardOperationListener	Interface for handling OxeSynchroDashboardOperationEvent events.
OxeSynchroProcessTraceConfigurationListener	Interface for handling ProcessTraceConfigurationEvent events.
PendingWorkCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
PhoneMediaDigitsCollectedListener	Interface for handling DigitsCollectedEvent events.
PhoneMediaMessagePlayedAndDigitsCollectedListener	Interface for handling MessagePlayedAndDigitsCollectedEvent events.
PhoneMediaPhoneErrorListener	Interface for handling PhoneErrorEvent events.
PhoneMediaPhoneGenericDataReceivedListener	Interface for handling PhoneGenericDataReceivedEvent events.
PhoneMediaPhoneListener	Interface for handling PhoneEvent events.
PhoneMediaPhoneMonitoredListener	Interface for handling PhoneMonitoredEvent events.
PhoneMediaPhoneOperationStoppedListener	Interface for handling PhoneOperationStoppedEvent events.
PhoneMediaPhoneProgressListener	Interface for handling PhoneProgressEvent events.
PrivacyCategoryCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
PurposeCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
QueuedAgentPickUpTaskCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
QueuedEmailCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
QueuedSocialCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
RecordingCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ReportTemplateCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
RoleCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
SavedReportCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ScriptDocumentCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
SentEmailCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
SentSocialCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
ServiceCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
SessionDataTransactionStartedListener	Interface for handling DataTransactionStartedEvent events.
SessionInstantMessagingInteractionStartedListener	Interface for handling InstantMessagingInteractionStartedEvent events.
SessionPhoneInteractionStartedListener	Interface for handling PhoneInteractionStartedEvent events.
SessionSessionClearedListener	Interface for handling SessionClearedEvent events.
SocialMediaSocialErrorListener	Interface for handling SocialErrorEvent events.
SocialMediaSocialListener	Interface for handling SocialEvent events.
SocialMediaSocialProgressListener	Interface for handling SocialProgressEvent events.
SoftPhoneSoftPhoneAllowedOperationsChangedListener	Interface for handling SoftPhoneAllowedOperationsChangedEvent events.
SoftPhoneSoftPhoneMutedChangedListener	Interface for handling SoftPhoneMutedChangedEvent events.
SoftPhoneSoftPhoneSpeakerVolumeChangedListener	Interface for handling SoftPhoneSpeakerVolumeChangedEvent events.
SqlCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
SystemEventLogCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
TeamCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
UserDefinedEnumeratedFieldCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
WorkflowDefinitionCursorCursorClosedListener	Interface for handling CursorClosedEvent events.
WorkflowMediaWorkflowErrorListener	Interface for handling WorkflowErrorEvent events.
WorkflowMediaWorkflowListener	Interface for handling WorkflowEvent events.
WorkflowMediaWorkflowProgressListener	Interface for handling WorkflowProgressEvent events.