Class AgentUpdateRequestBase
java.lang.Object
altitude.integrationServer.types.AgentUpdateRequestBase
- Direct Known Subclasses:
AgentCreateRequest, AgentUpdateRequest
Contains the data used to update an agent.
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Constructor Summary
Constructors -
Method Summary
Modifier and TypeMethodDescriptionList of campaign assignments.Default extension.Iftrue, the default extension will be forced in the agent.Full name.Identifier of the agent in the external authentication provider.String with the agent ID in the switch.Iftrue, the agent will be a switch supervisor.Message of the day.Password.List of permission requests.Iftrue, all calls of the agent will be recorded.Iftrue, all screens of the agent will be recorded.List of agent skills.List of team assignments.voidsetCampaignAssignmentRequests(EntityRequest<String>[] value) List of campaign assignments.voidsetDefaultExtension(FieldRequest<String> value) Default extension.voidIftrue, the default extension will be forced in the agent.voidsetFullName(FieldRequest<String> value) Full name.voidIdentifier of the agent in the external authentication provider.voidsetIdInSwitch(FieldRequest<String> value) String with the agent ID in the switch.voidsetIsSwitchSupervisor(FieldRequest<Boolean> value) Iftrue, the agent will be a switch supervisor.voidsetMessageOfTheDay(FieldRequest<String> value) Message of the day.voidsetPassword(FieldRequest<String> value) Password.voidList of permission requests.voidsetRecordAllCalls(FieldRequest<Boolean> value) Iftrue, all calls of the agent will be recorded.voidsetRecordAllScreens(FieldRequest<Boolean> value) Iftrue, all screens of the agent will be recorded.voidsetSkillRequests(EntityRequest<AgentSkillRequest>[] value) List of agent skills.voidsetTeamAssignmentRequests(EntityRequest<String>[] value) List of team assignments.
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Constructor Details
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AgentUpdateRequestBase
public AgentUpdateRequestBase()
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Method Details
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getFullName
Full name. -
setFullName
Full name. -
getPassword
Password. -
setPassword
Password. -
getDefaultExtension
Default extension. -
setDefaultExtension
Default extension. -
getMessageOfTheDay
Message of the day. -
setMessageOfTheDay
Message of the day. -
getIdInSwitch
String with the agent ID in the switch. -
setIdInSwitch
String with the agent ID in the switch. -
getForceDefaultExtension
Iftrue, the default extension will be forced in the agent. -
setForceDefaultExtension
Iftrue, the default extension will be forced in the agent. -
getIsSwitchSupervisor
Iftrue, the agent will be a switch supervisor. -
setIsSwitchSupervisor
Iftrue, the agent will be a switch supervisor. -
getRecordAllCalls
Iftrue, all calls of the agent will be recorded. -
setRecordAllCalls
Iftrue, all calls of the agent will be recorded. -
getRecordAllScreens
Iftrue, all screens of the agent will be recorded. -
setRecordAllScreens
Iftrue, all screens of the agent will be recorded. -
getIdInExternalProvider
Identifier of the agent in the external authentication provider. -
setIdInExternalProvider
Identifier of the agent in the external authentication provider. -
getSkillRequests
List of agent skills. -
setSkillRequests
List of agent skills. -
getCampaignAssignmentRequests
List of campaign assignments. -
setCampaignAssignmentRequests
List of campaign assignments. -
getTeamAssignmentRequests
List of team assignments. -
setTeamAssignmentRequests
List of team assignments. -
getPermissionRequests
List of permission requests. -
setPermissionRequests
List of permission requests.
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