Class AgentWebChatData

java.lang.Object
altitude.integrationServer.types.AgentWebChatData
public class AgentWebChatData extends Object
Holds data used to open a web chat control for agent to handle Instant Messaging interactions.

  • Constructor Details

    • AgentWebChatData

      public AgentWebChatData()

  • Method Details

    • getChannelId

      public String getChannelId()
      Identifier of the chat channel (eg: webchat)

    • setChannelId

      public void setChannelId(String value)
      Identifier of the chat channel (eg: webchat)

    • getPrimaryChannelAccountId

      public String getPrimaryChannelAccountId()
      Identifier of the account of the primary conversation

    • setPrimaryChannelAccountId

      public void setPrimaryChannelAccountId(String value)
      Identifier of the account of the primary conversation

    • getSecondaryChannelAccountId

      public String getSecondaryChannelAccountId()
      Identifier of the account of the secondary conversation, used in the "extend" scenario.

    • setSecondaryChannelAccountId

      public void setSecondaryChannelAccountId(String value)
      Identifier of the account of the secondary conversation, used in the "extend" scenario.

    • getSecretKey

      public String getSecretKey()
      Secret key required to send and received messages.

    • setSecretKey

      public void setSecretKey(String value)
      Secret key required to send and received messages.