Enum Class ContactEventOutcomeType

java.lang.Object
java.lang.Enum<ContactEventOutcomeType>
altitude.integrationServer.types.ContactEventOutcomeType
All Implemented Interfaces:
Serializable, Comparable<ContactEventOutcomeType>, Constable
public enum ContactEventOutcomeType extends Enum<ContactEventOutcomeType>
Represents the type of interaction outcome of a contact event.

  • Enum Constant Details

    • NoValue

      public static final ContactEventOutcomeType NoValue
      No value is assigned.

    • NoOutcome

      public static final ContactEventOutcomeType NoOutcome
      No outcome.

    • NonQualifiedCall

      public static final ContactEventOutcomeType NonQualifiedCall
      Non qualified call.

    • Presentation

      public static final ContactEventOutcomeType Presentation
      Presentation.

    • BusinessSuccess

      public static final ContactEventOutcomeType BusinessSuccess
      Business success.

    • Busy

      public static final ContactEventOutcomeType Busy
      Failed try (busy).

    • Machine

      public static final ContactEventOutcomeType Machine
      Failed try (machine answer).

    • NoAnswer

      public static final ContactEventOutcomeType NoAnswer
      Failed try (no answer).

    • Nuisance

      public static final ContactEventOutcomeType Nuisance
      Failed try (nuisance call).

    • Discarded

      public static final ContactEventOutcomeType Discarded
      Failed try (discarded call).

    • Rejected

      public static final ContactEventOutcomeType Rejected
      Failed try (rejected call).

    • InvalidNumber

      public static final ContactEventOutcomeType InvalidNumber
      Failed try (invalid number).

    • Overflow

      public static final ContactEventOutcomeType Overflow
      Failed try (overflow).

    • TrunkLineOverflow

      public static final ContactEventOutcomeType TrunkLineOverflow
      Failed try (trunk line overflow).

    • Rona

      public static final ContactEventOutcomeType Rona
      Failed try (Rotate On No Answer).

    • Modem

      public static final ContactEventOutcomeType Modem
      Failed try (modem).

    • Fax

      public static final ContactEventOutcomeType Fax
      Failed try (fax).

    • MaxTriesReached

      public static final ContactEventOutcomeType MaxTriesReached
      Abort (max outbound rule tries reached).

    • Invalid

      public static final ContactEventOutcomeType Invalid
      Failed try (invalid).

    • InvalidAddress

      public static final ContactEventOutcomeType InvalidAddress
      Abort (invalid address).

    • AgentLost

      public static final ContactEventOutcomeType AgentLost
      Failed try (agent lost).

    • Timeout

      public static final ContactEventOutcomeType Timeout
      Failed try (timeout).

    • Unsuccessful

      public static final ContactEventOutcomeType Unsuccessful
      Unsuccessful.

    • MaxTriesBusy

      public static final ContactEventOutcomeType MaxTriesBusy
      Abort (busy: max. busy tries reached).

    • MaxTriesMachine

      public static final ContactEventOutcomeType MaxTriesMachine
      Abort (machine: max. machine tries reached).

    • MaxTriesModem

      public static final ContactEventOutcomeType MaxTriesModem
      Abort (modem: max. modem tries reached).

    • MaxTriesFax

      public static final ContactEventOutcomeType MaxTriesFax
      Abort (fax: max. fax tries reached).

    • MaxTriesNoAnswer

      public static final ContactEventOutcomeType MaxTriesNoAnswer
      Abort (no answer: max. no answer tries reached).

    • MaxTriesRejected

      public static final ContactEventOutcomeType MaxTriesRejected
      Abort (rejected: max. rejected tries reached).

    • MaxTriesInvalidNumber

      public static final ContactEventOutcomeType MaxTriesInvalidNumber
      Abort (inv. number: max. inv. number tries reached).

    • MaxTriesOverflow

      public static final ContactEventOutcomeType MaxTriesOverflow
      Abort (line overflow: max. line overflow tries reached).

    • MaxOutboundRuleTriesBusy

      public static final ContactEventOutcomeType MaxOutboundRuleTriesBusy
      Abort (busy: max. outbound rule tries reached).

    • MaxOutboundRuleTriesMachine

      public static final ContactEventOutcomeType MaxOutboundRuleTriesMachine
      Abort (machine: max. outbound rule tries reached).

    • MaxOutboundRuleTriesModem

      public static final ContactEventOutcomeType MaxOutboundRuleTriesModem
      Abort (modem: max. outbound rule tries reached).

    • MaxOutboundRuleTriesFax

      public static final ContactEventOutcomeType MaxOutboundRuleTriesFax
      Abort (fax: max. outbound rule tries reached).

    • MaxOutboundRuleTriesNoAnswer

      public static final ContactEventOutcomeType MaxOutboundRuleTriesNoAnswer
      Abort (no answer: max. outbound rule tries reached).

    • MaxOutboundRuleTriesRejected

      public static final ContactEventOutcomeType MaxOutboundRuleTriesRejected
      Abort (rejected: max. outbound rule tries reached).

    • MaxOutboundRuleTriesInvalidNumber

      public static final ContactEventOutcomeType MaxOutboundRuleTriesInvalidNumber
      Abort (inv. number: max. outbound rule tries reached).

    • MaxAddressTypeTriesBusy

      public static final ContactEventOutcomeType MaxAddressTypeTriesBusy
      Abort (busy: max. address type tries reached).

    • MaxAddressTypeTriesMachine

      public static final ContactEventOutcomeType MaxAddressTypeTriesMachine
      Abort (machine: max. addr type tries reached).

    • MaxAddressTypeTriesModem

      public static final ContactEventOutcomeType MaxAddressTypeTriesModem
      Abort (modem: max. addr type tries reached).

    • MaxAddressTypeTriesFax

      public static final ContactEventOutcomeType MaxAddressTypeTriesFax
      Abort (fax: max. addr type tries reached).

    • MaxAddressTypeTriesNoAnswer

      public static final ContactEventOutcomeType MaxAddressTypeTriesNoAnswer
      Abort (no answer: max. addr type tries reached).

    • MaxAddressTypeTriesRejected

      public static final ContactEventOutcomeType MaxAddressTypeTriesRejected
      Abort (rejected: max. addr type tries reached).

    • MaxAddressTypeTriesInvalidNumber

      public static final ContactEventOutcomeType MaxAddressTypeTriesInvalidNumber
      Abort (inv. number: max. addr type tries reached).

    • CustomCallStatus1

      public static final ContactEventOutcomeType CustomCallStatus1
      Failed try (call status #1).

    • CustomCallStatus2

      public static final ContactEventOutcomeType CustomCallStatus2
      Failed try (call status #2).

    • CustomCallStatus3

      public static final ContactEventOutcomeType CustomCallStatus3
      Failed try (call status #3).

    • CustomCallStatus4

      public static final ContactEventOutcomeType CustomCallStatus4
      Failed try (call status #4).

    • CustomCallStatus5

      public static final ContactEventOutcomeType CustomCallStatus5
      Failed try (call status #5).

    • MaxTriesCustomCallStatus1

      public static final ContactEventOutcomeType MaxTriesCustomCallStatus1
      Abort (busy: max. call status #1 tries reached).

    • MaxTriesCustomCallStatus2

      public static final ContactEventOutcomeType MaxTriesCustomCallStatus2
      Abort (busy: max. call status #2 tries reached).

    • MaxTriesCustomCallStatus3

      public static final ContactEventOutcomeType MaxTriesCustomCallStatus3
      Abort (busy: max. call status #3 tries reached).

    • MaxTriesCustomCallStatus4

      public static final ContactEventOutcomeType MaxTriesCustomCallStatus4
      Abort (busy: max. call status #4 tries reached).

    • MaxTriesCustomCallStatus5

      public static final ContactEventOutcomeType MaxTriesCustomCallStatus5
      Abort (busy: max. call status #5 tries reached).

    • MaxOutboundRuleTriesCustomCallStatus1

      public static final ContactEventOutcomeType MaxOutboundRuleTriesCustomCallStatus1
      Abort (call status #1: max. outbound rule tries reached).

    • MaxOutboundRuleTriesCustomCallStatus2

      public static final ContactEventOutcomeType MaxOutboundRuleTriesCustomCallStatus2
      Abort (call status #2: max. outbound rule tries reached).

    • MaxOutboundRuleTriesCustomCallStatus3

      public static final ContactEventOutcomeType MaxOutboundRuleTriesCustomCallStatus3
      *Abort (call status #3: max. outbound rule tries reached).

    • MaxOutboundRuleTriesCustomCallStatus4

      public static final ContactEventOutcomeType MaxOutboundRuleTriesCustomCallStatus4
      Abort (call status #4: max. outbound rule tries reached).

    • MaxOutboundRuleTriesCustomCallStatus5

      public static final ContactEventOutcomeType MaxOutboundRuleTriesCustomCallStatus5
      Abort (call status #5: max. outbound rule tries reached).

    • MaxAddressTypeTriesCustomCallStatus1

      public static final ContactEventOutcomeType MaxAddressTypeTriesCustomCallStatus1
      Abort (call status #1: max. addr type tries reached).

    • MaxAddressTypeTriesCustomCallStatus2

      public static final ContactEventOutcomeType MaxAddressTypeTriesCustomCallStatus2
      Abort (call status #2: max. addr type tries reached).

    • MaxAddressTypeTriesCustomCallStatus3

      public static final ContactEventOutcomeType MaxAddressTypeTriesCustomCallStatus3
      Abort (call status #3: max. addr type tries reached).

    • MaxAddressTypeTriesCustomCallStatus4

      public static final ContactEventOutcomeType MaxAddressTypeTriesCustomCallStatus4
      Abort (call status #4: max. addr type tries reached).

    • MaxAddressTypeTriesCustomCallStatus5

      public static final ContactEventOutcomeType MaxAddressTypeTriesCustomCallStatus5
      Abort (call status #5: max. addr type tries reached).

  • Method Details

    • values

      public static ContactEventOutcomeType[] values()
      Returns an array containing the constants of this enum class, in the order they are declared.
      Returns:
      an array containing the constants of this enum class, in the order they are declared

    • valueOf

      public static ContactEventOutcomeType valueOf(String name)
      Returns the enum constant of this class with the specified name. The string must match exactly an identifier used to declare an enum constant in this class. (Extraneous whitespace characters are not permitted.)
      Parameters:
      name - the name of the enum constant to be returned.
      Returns:
      the enum constant with the specified name
      Throws:
      IllegalArgumentException - if this enum class has no constant with the specified name
      NullPointerException - if the argument is null

    • value

      public int value()

    • fromValue

      public static ContactEventOutcomeType fromValue(int v)