Class RouterAfinitiData

java.lang.Object
altitude.integrationServer.types.RouterAfinitiData
public class RouterAfinitiData extends Object
Holds the Router Afiniti data.

  • Constructor Details

    • RouterAfinitiData

      public RouterAfinitiData()

  • Method Details

    • getServerPort

      public int getServerPort()
      Server port.

    • setServerPort

      public void setServerPort(int value)
      Server port.

    • getUserName

      public String getUserName()
      User name.

    • setUserName

      public void setUserName(String value)
      User name.

    • getPassword

      public String getPassword()
      Password.

    • setPassword

      public void setPassword(String value)
      Password.

    • getRouteRequestTimeout

      public Duration getRouteRequestTimeout()
      Route request timeout.

    • setRouteRequestTimeout

      public void setRouteRequestTimeout(Duration value)
      Route request timeout.

    • getEnablePairingConstrainedCallPriority

      public boolean getEnablePairingConstrainedCallPriority()
      Enable pairing constrained by Afiniti call priority.

    • setEnablePairingConstrainedCallPriority

      public void setEnablePairingConstrainedCallPriority(boolean value)
      Enable pairing constrained by Afiniti call priority.

    • getMaxFailedDistributionAttempts

      public int getMaxFailedDistributionAttempts()
      Maximum failed distribution attempts.

    • setMaxFailedDistributionAttempts

      public void setMaxFailedDistributionAttempts(int value)
      Maximum failed distribution attempts.

    • getMaxAgentsOnAgentSurplus

      public int getMaxAgentsOnAgentSurplus()
      Maximum number of agents on route request agent surplus.

    • setMaxAgentsOnAgentSurplus

      public void setMaxAgentsOnAgentSurplus(int value)
      Maximum number of agents on route request agent surplus.

    • getMaxInteractionsOnCustomerSurplus

      public int getMaxInteractionsOnCustomerSurplus()
      Maximum number of interactions on route request customer surplus.

    • setMaxInteractionsOnCustomerSurplus

      public void setMaxInteractionsOnCustomerSurplus(int value)
      Maximum number of interactions on route request customer surplus.

    • getPredictiveRouteRequestTimeout

      public Duration getPredictiveRouteRequestTimeout()
      Route request timeout for predictive campaigns.

    • setPredictiveRouteRequestTimeout

      public void setPredictiveRouteRequestTimeout(Duration value)
      Route request timeout for predictive campaigns.

    • getPredictiveMaxFailedDistributionAttempts

      public int getPredictiveMaxFailedDistributionAttempts()
      Maximum failed distribution attempts for predictive campaigns.

    • setPredictiveMaxFailedDistributionAttempts

      public void setPredictiveMaxFailedDistributionAttempts(int value)
      Maximum failed distribution attempts for predictive campaigns.

    • getPredictiveMaxAgentsOnAgentSurplus

      public int getPredictiveMaxAgentsOnAgentSurplus()
      Maximum number of agents on route request agent surplus for predictive campaigns.

    • setPredictiveMaxAgentsOnAgentSurplus

      public void setPredictiveMaxAgentsOnAgentSurplus(int value)
      Maximum number of agents on route request agent surplus for predictive campaigns.

    • getPredictiveMaxInteractionsOnCustomerSurplus

      public int getPredictiveMaxInteractionsOnCustomerSurplus()
      Maximum number of interactions on route request customer surplus for predictive campaigns.

    • setPredictiveMaxInteractionsOnCustomerSurplus

      public void setPredictiveMaxInteractionsOnCustomerSurplus(int value)
      Maximum number of interactions on route request customer surplus for predictive campaigns.