Uses of Class
altitude.integrationServer.types.SkillInProfile

Packages that use SkillInProfile

Package	Description
altitude.integrationServer.iJavaApi	Contains the interfaces used in the javaApi.
altitude.integrationServer.types	Contains the types used in the javaApi.

Uses of SkillInProfile in altitude.integrationServer.iJavaApi

Methods in altitude.integrationServer.iJavaApi that return SkillInProfile

Modifier and Type	Method	Description
SkillInProfile[]	IInstance.getSkillProfile(String skillProfileName)	Gets the skills of a profile.

Methods in altitude.integrationServer.iJavaApi with parameters of type SkillInProfile

Modifier and Type	Method	Description
void	IEmailMedia.blindTransfer(String agentName, String campaignName, String remoteEmailAddress, Attribute[] attributes, int priority, String skillProfileName, SkillInProfile[] skills, int directoryId, int contactProfileId, boolean synchronous)	Makes a blind transfer.
void	ISocialMedia.blindTransfer(String agentName, String campaignName, String remoteSocialAddress, Attribute[] attributes, int priority, String skillProfileName, SkillInProfile[] skills, int directoryId, int contactProfileId, boolean synchronous)	Makes a blind transfer.
int	ICustomInteractionManager.createEmailCustomInteractionFromMime(String mediaName, String agentName, String campaignName, String siteName, String sendFrom, String sendTo, String replyTo, String subject, Integer directoryId, Integer contactProfileId, Attribute[] attributes, int priority, String skillProfileName, SkillInProfile[] skills, byte[] mime)	Creates an email interaction directly in the Altitude uCI Server.
int	ICustomInteractionManager.createEmailCustomInteractionFromText(String mediaName, String agentName, String campaignName, String siteName, String sendFrom, String sendTo, String replyTo, String subject, BodyType bodyType, String body, Attachment[] attachments, Integer directoryId, Integer contactProfileId, Attribute[] attributes, int priority, String skillProfileName, SkillInProfile[] skills)	Creates an email interaction directly in the Altitude uCI Server.
IIMCustomInteraction	ICustomInteractionManager.createIMCustomInteraction(String mediaName, String agentName, String campaignName, String fromAddress, Integer directoryId, Integer contactProfileId, Attribute[] attributes, byte[] blindData, int priority, int handicap, String skillProfileName, SkillInProfile[] skills)	Creates an instant messaging interaction directly in the Altitude uCI Server.
IIMCustomInteraction	ICustomInteractionManager.createIMCustomInteraction(String mediaName, String agentName, String dnis, String campaignName, String fromAddress, Integer directoryId, Integer contactProfileId, Attribute[] attributes, byte[] blindData, int priority, int handicap, String skillProfileName, SkillInProfile[] skills)	Creates an instant messaging interaction directly in the Altitude uCI Server.
int	ICustomInteractionManager.createSocialInteraction(String mediaName, String agentName, String campaignName, String siteName, String sendFrom, String sendTo, String replyTo, String subject, Integer directoryId, Integer contactProfileId, Attribute[] attributes, int priority, String skillProfileName, SkillInProfile[] skills, String contentType, byte[] data)	Creates a social interaction directly in the Altitude uCI Server.
void	IInstantMessagingMedia.enqueue(String[] agentNames, String campaignName, int directoryId, int contactProfileId, Attribute[] attributes, byte[] blindData, int priority, int handicap, String skillProfileName, SkillInProfile[] skills, boolean onlyIfAgentAvailable, Duration maxExpectedWaitingTime, boolean synchronous)	Enqueues the interaction.
void	IInstantMessagingMedia.enqueue(String agentName, String campaignName, int directoryId, int contactProfileId, Attribute[] attributes, byte[] blindData, int priority, int handicap, String skillProfileName, SkillInProfile[] skills, boolean onlyIfAgentAvailable, boolean synchronous)	Enqueues the interaction.
void	IPhoneMedia.enqueue(String[] agentNames, String campaignName, int directoryId, int contactProfileId, Attribute[] attributes, byte[] blindData, int priority, int handicap, String skillProfileName, SkillInProfile[] skills, boolean onlyIfAgentAvailable, Duration maxExpectedWaitingTime, boolean synchronous)	Enqueues calls in the queue of the instance.
void	IPhoneMedia.enqueue(String agentName, String campaignName, int directoryId, int contactProfileId, Attribute[] attributes, byte[] blindData, int priority, int handicap, String skillProfileName, SkillInProfile[] skills, boolean onlyIfAgentAvailable, boolean synchronous)	Enqueues calls in the queue of the instance.
void	IDataTransaction.rescheduleContact(GregorianCalendar rescheduleMoment, Duration rescheduleTimeLimit, String agentName, int priority, String outboundRule, boolean usesDoNotCallList, String skillProfileName, SkillInProfile[] skills)	Reschedules the contact.
int	ICampaign.scheduleContact(Attribute[] attributes, String timeZone, String reschedulePhone, String reschedulePhoneScheduleRule, Duration rescheduleTimeLimit, int directoryId, int contactProfileId, GregorianCalendar scheduleMoment, String agentName, int priority, String outboundRule, boolean usesDoNotCallList, String skillProfileName, SkillInProfile[] skills, String contactListName)	Schedules a contact for a contact profile.
int	ICampaign.scheduleContact(Attribute[] attributes, String timeZone, String reschedulePhone, String reschedulePhoneScheduleRule, Duration rescheduleTimeLimit, int directoryId, int contactProfileId, GregorianCalendar scheduleMoment, String agentName, int priority, String outboundRule, boolean usesDoNotCallList, String skillProfileName, SkillInProfile[] skills, String contactListName, String serviceAniListName)	Schedules a contact for a contact profile.
int	ICampaign.scheduleContact(Attribute[] attributes, String timeZone, String reschedulePhone, Duration rescheduleTimeLimit, int directoryId, int contactProfileId, GregorianCalendar scheduleMoment, String agentName, int priority, String outboundRule, boolean usesDoNotCallList, String skillProfileName, SkillInProfile[] skills)	Schedules a contact for a contact profile.
int	ICampaign.scheduleContact(Attribute[] attributes, String timeZone, String reschedulePhone, Duration rescheduleTimeLimit, int directoryId, int contactProfileId, GregorianCalendar scheduleMoment, String agentName, int priority, String outboundRule, boolean usesDoNotCallList, String skillProfileName, SkillInProfile[] skills, String contactListName)	Schedules a contact for a contact profile.

Uses of SkillInProfile in altitude.integrationServer.types

Methods in altitude.integrationServer.types that return SkillInProfile

Modifier and Type	Method	Description
SkillInProfile[]	WorkflowNextTaskData.getSkills()	Agent skills required to handle the next workflow task.

Methods in altitude.integrationServer.types with parameters of type SkillInProfile

Modifier and Type	Method	Description
void	WorkflowNextTaskData.setSkills(SkillInProfile[] value)	Agent skills required to handle the next workflow task.