Package altitude.integrationServer.types

package altitude.integrationServer.types

Contains the types used in the javaApi.

Class	Description
AdditionalPhoneData	Represents the data of an additional phone.
AddressType	Represents the type of an address.
AgentAssignmentEntity	Represents the types of entites for the AgentAssignmentFilter.
AgentAssignmentFilter	Represents an assignment filter that can be applied on agent cursors
AgentBasePermission	Represents the agent base permission
AgentBasePermissionRequest	Represents the agent base permission request
AgentBuiltInColumn	Built in columns of the Agent table schema
AgentCanDo	Represents the operations that the agent can perform.
AgentCreateRequest	Contains the data used to create an agent.
AgentData	Holds data about an agent.
AgentFindData	Holds data about an agent.
AgentInCampaignCanDo	Represents the operations that the agent can perform in a campaign.
AgentInCampaignError	Represents the progress events received by the agent in the campaign.
AgentInCampaignInfo	Represents the global information about an agent in a campaign.
AgentInCampaignMediaInfo	Represents the media information about an agent in a campaign.
AgentInCampaignOperation	Represents the operation received by the agent in the campaign.
AgentInCampaignOperationLog	Represents the information about the operation log of an agent in campaign.
AgentInCampaignOperationLogBuiltInColumn	Built in columns of the AgentInCampaignOperationLog table schema
AgentInCampaignOperationLogType	Represents the type of an agent in campaign log operation.
AgentInCampaignOperationResult	Represents the result of a IAgent.AgentInCampaignOperation on a certain campaign.
AgentInfo	Represents the information about an agent.
AgentOperationLog	Represents the information about the operation log of an agent.
AgentOperationLogBuiltInColumn	Built in columns of the AgentOperationLog table schema
AgentPermissionBase	Represents the agent permission base
AgentPermissionRequestBase	Represents the agent permission request base
AgentReadyState	Represents the ready state of an agent.
AgentRolePermission	Represents the agent role permission
AgentRolePermissionRequest	Represents the agent role permission request
AgentSkill	Represents an agent skill.
AgentSkillOperationEvolution	Represents the evolution of an agent skill operation.
AgentSkillRequest	Represents an agent skill request.
AgentStatus	Represents the information about the status of an agent.
AgentType	Represents the types of agents.
AgentUpdateRequest	Contains the data used to update an agent.
AgentUpdateRequestBase	Contains the data used to update an agent.
AgentWebChatData	Holds data used to open a web chat control for agent to handle Instant Messaging interactions.
AnonymizedTypeBase	Base class for types that can have fields anonymized.
AssignmentFilter	Represents a filter that can be applied on cursors of entities that can be assigned to other entities
AssignmentFilterType	Represents the types of agents.
AssignmentMode	Represents the type of assignment mode.
Attachment	Represents an attachment.
AttachmentData	Stores the data of an attachment.
AttachmentInfo	Stores information about an attachment.
AttachmentType	Represents the types of attachments.
Attribute	Represents a field stored on the instance.
AudioRecordingEncoding	Represents the encoding of an audio recoding file
AuthenticationMode	Represents the mode of authentication to be used in a Login operation.
AuthenticationType	Represents the type of authentication to be used in a Login operation.
BackgroundTaskData	Holds the data associated with a task to perform a certain operation in the Altitude uCI Server.
BackgroundTaskStatus	Represents the status of an Altitude uCI Server background task.
BlindTransferMode	Represents the mode of the operation IPhoneMedia.BlindTransfer.
BodyType	Identifies the body part content of an email.
BootEvolution	Holds information about the boot evolution.
BootEvolutionStatus	Represents the types of boot evolution status.
BootEvolutionTask	Represents the types of boot evolution tasks.
BuiltInCounter	Represents the standard instance counters.
BuiltInDimension	Represents the standard instance dimensions.
BuiltInMedia	Built in media types.
BuiltInNotReadyReason	Represents the not ready reasons that are built-in.
BuiltInOutboundRule	Built in media types.
BuiltInPrivacyCategory	Built in privacy categories.
BuiltInPurpose	Built in purposes.
BuiltInRecorderType	Built in recorder types.
BuiltInRole	Built in roles.
BusinessObjectiveState	Represents the state of a business objective, in terms of violation severity level.
BusinessStatus	Status of the business outcome.
CallClassificationAction	Represents the types of call classification actions.
CallSupervisorResult	Stores the result of the ISession CallSupervisor operation.
CampaignAssignmentEntity	Represents the types of entites for the CampaignAssignmentFilter.
CampaignAssignmentFilter	Represents an assignment filter that can be applied on campaign cursors
CampaignBasePermission	Represents the campaign base permission
CampaignBasePermissionRequest	Represents the campaign base permission request
CampaignBuiltInColumn	Built in columns of the Campaign table schema
CampaignCanDo	Represents the allowed operations in the campaign.
CampaignContactListData	Contains the data used to update a contact list of a campaign.
CampaignContactListRequest	Contains the data used to insert or update a campaign contact list.
CampaignCreateRequest	Contains the data used to insert and duplicate a campaign.
CampaignData	Contains the campaign data.
CampaignDeleteLogRequest	Represents a delete campaign log request.
CampaignDnisData	Contains the data used to update a DNIS of a campaign.
CampaignDnisRequest	Represents a request to change the configuration of the contact list of the campaign.
CampaignGatewayData	Contains the data used to update a gateway of a campaign.
CampaignGatewayRequest	Represents a request to monitor a device.
CampaignGatewayState	Represents the state of the campaign gateway.
CampaignInboundEmailAddress	Represents a campaign inbound email address.
CampaignInboundEmailAddressRequest	Represents a campaign inbound email address request.
CampaignInboundEmailFilter	Campaign inbound email filter.
CampaignInboundEmailFilterAction	Action to perform on an inbound email filter.
CampaignInboundEmailFilterField	Matching string filter to be used in a campaign inbound email filter of type Field.
CampaignInboundEmailFilterFieldRequest	Matching string filter to be used in a campaign inbound email filter of type Field.
CampaignInboundEmailFilterFieldString	String to match on campaign inbound email filter of type Field.
CampaignInboundEmailFilterFieldStringRequest	String to match on campaign inbound email filter of type Field.
CampaignInboundEmailFilterFieldType	Type of an email field to be used in a campaign inbound email filter.
CampaignInboundEmailFilterGlobalString	String to match on a campaign inbound email filter of type Bouncing or DeliveryFailure.
CampaignInboundEmailFilterGlobalStringRequest	String to match on a campaign inbound email filter of type Bouncing or DeliveryFailure.
CampaignInboundEmailFilterRequest	Campaign inbound email filter request.
CampaignInboundEmailFilterType	Type of an inbound email filter.
CampaignInfo	Stores information about a campaign.
CampaignInstantMessagingGatewayData	Campaign instant messaging gateway data
CampaignInstantMessagingGatewayRequest	Represents a request to change the gateway of the campaign.
CampaignMediaConfiguration	Information about the configuration of the campaign medias.
CampaignMonitoredDeviceData	Contains the data used to update a monitored device of a campaign.
CampaignMonitoredDeviceRequest	Represents a request to update an entity.
CampaignOperation	Represents the operation received by the campaign.
CampaignOperationLog	Represents the information about the operation log of a campaign.
CampaignOperationLogBuiltInColumn	Built in columns of the CampaignOperationLog table schema
CampaignOperationLogType	Represents the type of a campaign log operation.
CampaignOutboundEmailAddress	Represents a campaign outbound email address.
CampaignOutboundEmailAddressRequest	Represents a request to create an email address for an inbound campaign.
CampaignPermissionBase	Represents the campaign permission base
CampaignPermissionRequestBase	Represents the campaign permission request base
CampaignRolePermission	Represents the campaign role permission
CampaignRolePermissionRequest	Represents the campaign role permission request
CampaignScheduleDetail	Represents a campaign schedule detail.
CampaignScheduleDetailRequest	Represents a campaign schedule detail request.
CampaignState	Represents the states of the campaign.
CampaignTargetAgentType	Represents the campaign target agent types.
CampaignTelephonyGatewayData	Campaign telephony gateway data
CampaignTelephonyGatewayRequest	Represents a request to create a DNIS.
CampaignType	Represents the types of campaigns.
CampaignUpdateRequest	Contains the data used to update a campaign.
CampaignUpdateRequestBase	Contains the data used to update a campaign.
CategoryBasePermission	Represents the category base permission
CategoryBasePermissionRequest	Represents the category base permission request
CategoryCreateRequest	Contains the data used to create and update a category.
CategoryData	Stores the data of a category.
CategoryInfo	Holds information about a category.
CategoryPermissionBase	Represents the category permission base
CategoryPermissionRequestBase	Represents the category permission request base
CategoryRolePermission	Represents the category role permission
CategoryRolePermissionRequest	Represents the category role permission request
CategoryUpdateRequest	Contains the data used to update a category.
CategoryUpdateRequestBase	Contains the data used to update a category.
CollectDigitsResult	Stores the result of the IPhoneMedia CollectDigitsResult operation.
ColumnType	Represents the types of columns.
ConfigurationLog	Represents the information about the configuration log.
ConfigurationLogBuiltInColumn	Built in columns of the ConfigurationLog table schema
ConfigurationLogField	Represents the information about the configuration log field.
ConsentAuditBasePermission	Represents the consent audit base permission
ConsentAuditBasePermissionRequest	Represents the consent audit base permission request
ConsentAuditBuiltInColumn	Built in columns of the ConsentAudit table schema
ConsentAuditData	Represents the information about a consent audit.
ConsentAuditOperation	Represents the type of an consent audit operation.
ConsentAuditPermissionBase	Represents the consent audit permission base
ConsentAuditPermissionRequestBase	Represents the consent audit permission request base
ConsentBasePermission	Represents the consent base permission
ConsentBasePermissionRequest	Represents the consent base permission request
ConsentBuiltInColumn	Built in columns of the Consent table schema
ConsentCreateRequest	Contains the data used to create a consent.
ConsentData	Represents the information about a consent.
ConsentPermissionBase	Represents the consent permission base
ConsentPermissionRequestBase	Represents the consent permission request base
ConsentType	Represents the type of a consent.
ConsentUpdateRequest	Contains the data used to update a consent.
ConsentUpdateRequestBase	Contains the data used to update a consent.
Constants	Defines the API constants.
Contact	Represents the information about a contact.
ContactBasePermission	Represents the contact base permission
ContactBasePermissionRequest	Represents the contact base permission request
ContactBuiltInColumn	Built in columns of the Contact table schema
ContactBusinessStatus	Business status of the contact.
ContactCreateRequest	Contains the data used to create a contact.
ContactCreateStatus	Represents the status of a created contact.
ContactEventActionType	Represents the type of action of a contact event.
ContactEventOutcomeType	Represents the type of interaction outcome of a contact event.
ContactFailedReason	Defines the reasons for the failure of a contact.
ContactHistoryBuiltInColumn	Built in columns of the ContactHistory table schema
ContactHistoryEntry	Represents the information about a contact.
ContactList	Represents a contact list.
ContactListBase	Represents a contact list base.
ContactListState	Represents the state of a contact list.
ContactPendingWork	Represents the specific data for a PendingWork of type Contact.
ContactPermissionBase	Represents the contact permission base
ContactPermissionRequestBase	Represents the contact permission request base
ContactProfile	Stores the data of a contact profile.
ContactProfileBase	Stores the data of a contact profile.
ContactProfileBasePermission	Represents the contact profile base permission
ContactProfileBasePermissionRequest	Represents the contact profile base permission request
ContactProfileBuiltInColumn	Built in columns of the ContactProfile table schema
ContactProfileFieldPrivacyBasePermission	Represents the contact profile field privacy base permission
ContactProfileFieldPrivacyBasePermissionRequest	Represents the contact profile field privacy base permission request
ContactProfileFieldPrivacyBuiltInColumn	Built in columns of the ContactProfileFieldPrivacy table schema
ContactProfileFieldPrivacyCreateRequest	Contains the data used to create a contact profile field privacy.
ContactProfileFieldPrivacyData	Represents the information about a contact profile field privacy.
ContactProfileFieldPrivacyPermissionBase	Represents the contact profile field privacy permission base
ContactProfileFieldPrivacyPermissionRequestBase	Represents the contact profile field privacy permission request base
ContactProfileFieldPrivacyUpdateRequest	Contains the data used to update a contact profile field privacy.
ContactProfileFieldPrivacyUpdateRequestBase	Contains the data used to update a contact profile field privacy.
ContactProfileFieldType	Represents the types of contact profile fields.
ContactProfileGdprRequest	Contains the data used to create a contact profile GDPR request.
ContactProfileGdprRequestBasePermission	Represents the contact profile GDPR request base permission
ContactProfileGdprRequestBasePermissionRequest	Represents the contact profile GDPR request base permission request
ContactProfileGdprRequestBuiltInColumn	Built in columns of the ContactProfileGdprRequest table schema
ContactProfileGdprRequestData	Represents the information about a contact profile GDPR request.
ContactProfileGdprRequestPermissionBase	Represents the contact profile GDPR request permission base
ContactProfileGdprRequestPermissionRequestBase	Represents the contact profile GDPR request permission request base
ContactProfileGdprRequestStatus	Represents the status of a contact profile GDPR request.
ContactProfileGdprRequestStatusDetailsType	Represents the type of a contact profile GDPR request status details.
ContactProfileGdprRequestType	Represents the type of a contact profile GDPR request.
ContactProfileInProgressWorkflowBuiltInColumn	Built in columns of the ContactProfileInProgressWorkflow table schema
ContactProfileInteractionHistoryBuiltInColumn	Built in columns of the ContactProfileInteractionHistory table schema
ContactProfilePendingWork	Represents the contact profile data related with a PendingWork.
ContactProfilePermissionBase	Represents the contact profile permission base
ContactProfilePermissionRequestBase	Represents the contact profile permission request base
ContactProfileQueuedEmailBuiltInColumn	Built in columns of the ContactProfileQueuedEmail table schema
ContactProfileQueuedSocialBuiltInColumn	Built in columns of the ContactProfileQueuedSocial table schema
ContactProfileRequest	Contains the data used to create and update a contact profile.
ContactProfileScheduledContactBuiltInColumn	Built in columns of the ContactProfileScheduledContact table schema
ContactReservationMode	The mode of the contact reservation.
ContactResubmitRequest	Represents a resubmit contact request.
ContactResubmitStatus	Represents the status of a resubmit contact.
ContactSchedulingStatus	Represents the scheduling status of a contact.
ContactUpdateRequest	Contains the data used to update a contact.
ContactUpdateRequestBase	Contains the data used to update a contact.
ContactUploadRequest	Contains the contact and contact profile data to be inserted or updated.
ContactUploadStatus	Represents the status of a contact to upload.
ContentData	Stores a content file of an email.
ContentInfo	Stores information about a content file of an email.
CtiGatewayDataNetworkingMethod	Represents the type of the Cti gateway data networking method.
CubeDimension	Represents the cube dimension.
CubeDimensionRequest	Represents a cube dimension request.
CubeDimensionRequestBase	Represents a cube dimension request.
CubeDimensionType	Represents the type of the cube dimension.
CubeTableSchema	Represents a cube table schema.
Culture	Cultures supported in localization.
CursorState	Represents the states of a Cursor.
CustomCallStatusData	Represents the data of an custom call status.
DataInterfaceConfiguration	Represents the data interface role configuration
DataInterfaceConfigurationRequest	Represents the data interface role configuration request
DataTransactionCanDo	Represents the operations that the agent can perform on a data transaction.
DataTransactionData	Represents the data transaction data.
DataTransactionDataRequest	Contains the data request for the data transaction operation.
DataTransactionEventData	Represents the data transaction event data.
DataTransactionRequest	Represents the types of data transaction requests.
DataTransactionRestartMode	Represents the data transaction restart mode.
DataType	Represents the data type of a column in the database.
DayDefinitionMonth	Holds data about a day definition month.
DayDefinitionYear	Holds data about a day definition year.
DaylightTime	Represents the date and time of the DST period.
DaylightTimeRequest	Represents the role general configuration request
DayOfWeek	Represents the day of the week.
DayType	Holds data about a day type.
DayTypeCreateRequest	Contains the data used to create a day type.
DayTypeUpdateRequest	Contains the data used to update a day type.
DayTypeUpdateRequestBase	Contains the data used to update a day type.
DBStatus	Status values used in SQL operations.
DequeuedEventReason	Represents the reason for the interaction dequeue.
DequeueRequestReason	Represents the reason to request the dequeue of a call.
Directory	Stores the data of a directory.
DirectoryBasePermission	Represents the directory base permission
DirectoryBasePermissionRequest	Represents the directory base permission request
DirectoryCreateRequest	Contains the data used to update a directory.
DirectoryPermissionBase	Represents the directory permission base
DirectoryPermissionRequestBase	Represents the directory permission request base
DirectoryRolePermission	Represents the directory role permission
DirectoryRolePermissionRequest	Represents the directory role permission request
DirectoryUpdateRequest	Contains the data used to update a directory.
DirectoryUpdateRequestBase	Contains the data used to update a directory.
DivertType	Represents the type of the operation IPhoneMedia.Divert.
DocumentAttachment	Holds information of a document attachment.
DocumentBasePermission	Represents the document base permission
DocumentBasePermissionRequest	Represents the document base permission request
DocumentBuiltInColumn	Built in columns of the Document table schema
DocumentData	Holds information and the content of the document.
DocumentInfo	Stores information of a document.
DocumentLocation	Represents the location of a document.
DocumentLocationType	Represents the type of location of a document.
DocumentManagerLocation	Represents the location of a document stored in a document manager.
DocumentPermissionBase	Represents the document permission base
DocumentPermissionRequestBase	Represents the document permission request base
DocumentRevisionInfo	Stores information about the revision of a document.
DocumentRolePermission	Represents the document role permission
DocumentRolePermissionRequest	Represents the document role permission request
EmailError	Represents the type of email error.
EmailEventData	Represents the data in an email event.
EmailEventRequest	Identifies the request that generated the event.
EmailEventType	Represents the type of an EmailEvent.
EmailGatewayBasePermission	Represents the email gateway base permission
EmailGatewayBasePermissionRequest	Represents the email gateway base permission request
EmailGatewayCreateRequest	Contains the data used to update an email gateway.
EmailGatewayData	Stores the data of an email gateway.
EmailGatewayEncryptionType	Represents the type of encryption of the messages exchanged between the email gateway and the SMTP or POP3 server.
EmailGatewayPermissionBase	Represents the email gateway permission base
EmailGatewayPermissionRequestBase	Represents the email gateway permission request base
EmailGatewayProtocolType	Represents the type of protocol of an email gateway.
EmailGatewayRetrievalMode	Represents the action taken after email successful retrieval from an IMAP mail server.
EmailGatewayUpdateRequest	Contains the data used to update an email gateway.
EmailInteractionData	Holds information about an email interaction.
EmailInteractionRequest	Represents the different types of request for an email interaction.
EmailInteractionState	Represents the state of an email interaction.
EmailInterfaceConfiguration	Represents the email interface role configuration
EmailInterfaceConfigurationRequest	Represents the email interface role configuration request
EmailMediaCanDo	Represents the operations that the agent can perform on emails.
EmailMessage	Stores the data of an email message.
EmailPendingWork	Represents the specific data for a PendingWork of type PendingWorkType.Email and media type MediaType.Email.
EmailProgress	Information for the agents about the evolution of email interactions.
EndDataTransactionState	Defines the state of the data transaction.
EntityOperation	Represents the type of entity operation.
EntityRequest<T>
EntityRequestType	Represents the type of an entity update.
EntityType	Represents the entities managed by the instance
EntityUploadMode	Operations that are performed when new entities are uploaded.
EntityUploadTaskData	Holds the data associated with a task to perform an importation of Entities, or a preview of an importation of Entities in the Altitude uCI Server.
EnumeratedField	Represents an enumerated field.
EnumeratedFieldRequest	Represents a value of the enumerated type.
EnumeratedType	Represents an enumerated type.
EnumeratedTypeRequest	Represents a request for a column.
ExtendPurpose	Represents the purpose of the operation extend.
ExtensionRange	Represents the extension range.
ExternalInteractionRegistrationData	Hold information about a registration of an interaction whose origin is external to Altitude uCI, that is being handled by an agent.
ExternalInteractionStatus	Status of the external interaction.
FavoriteFilterCreateRequest	Contains the data used to create a favorite filter.
FavoriteFilterData	Holds data about a favorite filter.
FavoriteFilterUpdateRequest	Contains the data used to update a favorite filter.
FieldRequest<T>
FieldRequestType	Represents the type of an entity field update.
FileAttachment	Stores an file attachment of an email.
FloorPlanBasePermission	Represents the floor plan base permission
FloorPlanBasePermissionRequest	Represents the floor plan base permission request
FloorPlanPermissionBase	Represents the floor plan permission base
FloorPlanPermissionRequestBase	Represents the floor plan permission request base
GatewayData	Represents a gateway.
GatewayEventType	Represents the type of a gateway event received.
GatewayState	Represents the state of the gateway.
GatewaySwitchInfo	Holds information of a gateway switch.
GatewayType	Represents the type of the gateway.
Gender	Represents the type of gender.
GeneralInterfaceConfiguration	Represents the general interface role configuration
GeneralInterfaceConfigurationRequest	Represents the general interface role configuration request
GenericDataType	Identifies the generic service type.
GuiText	Represents the GUI text.
HangUpAction	Represents the action to take on the operation IPhoneMedia.HangUp.
IMCustomInteractionCanDo	Represents the operations that can be performed on an instant messaging custom interaction.
IMCustomInteractionData	Holds information about an instant messaging custom interaction.
IMCustomInteractionError	Represents the type of an instant messaging custom interaction error.
IMCustomInteractionEventType	Represents the type of the instant messaging custom interaction event.
IMCustomInteractionProgress	Represents the progress of an instant message custom interaction.
IMCustomInteractionState	Represents the state of an instant messaging custom interaction.
InboundNonConnectedConnectionType	Represents the connection type for inbound non connected retrieval.
InProgressWorkflowProcessTask	Represents a workflow process task that is in progress.
InProgressWorkflowProcessTaskBase	Represents a workflow process task that is in progress.
InstanceAuthenticationData	Contains the data related with the authentication service configured for a certain instance.
InstanceBasePermission	Represents the contact center base permission
InstanceBasePermissionRequest	Represents the contact center base permission request
InstanceCanDo	Represents the allowed operations in the instance.
InstanceData	Holds data about an instance.
InstanceDeleteLogRequest	Represents a delete instance log request.
InstanceOfflineType	Defines the different types of instance offline events.
InstanceOperationLog	Represents the information about the operation log of the instance.
InstanceOperationLogBuiltInColumn	Built in columns of the InstanceOperationLog table schema
InstancePermissionBase	Represents the contact center permission base
InstancePermissionRequestBase	Represents the contact center permission request base
InstanceRunningMode	Represents the state of the instance running mode.
InstanceUpdateRequest	Contains the data used to update an instance.
InstantMessagingError	Represents the type of instant messaging error.
InstantMessagingEventData	Represents the data in an instant messaging event.
InstantMessagingEventType	Represents the type of the instant messaging event.
InstantMessagingInteractionData	Holds information about an instant messaging interaction.
InstantMessagingInteractionState	Represents the state of an instant messaging interaction.
InstantMessagingInterfaceConfiguration	Represents the instant messaging interface role configuration
InstantMessagingInterfaceConfigurationRequest	Represents the instant messaging interface role configuration request
InstantMessagingMediaCanDo	Represents the operations that the agent can perform in an instant messaging media.
InstantMessagingMessageOrigin	Represents the origin of an Instant Messaging message.
InstantMessagingProgress	Represents the progress of an instant message interaction.
InstantMessagingRequest	Represents an instant messaging interaction request.
InstantMessagingSenderType	Represents the type of the instant messaging sender.
InteractionDetailedStatus	Represents the detailed status of an interaction.
InteractionHandledType	Defines whether an automated campaign is intended for workflow tasks only, avoiding the need to configure a routing script.
InteractionHistoryBuiltInColumn	Built in columns of the InteractionHistory table schema
InteractionLevel	Represents the level of the interaction.
InteractionOrigin	Represents the origin of the interaction.
InteractionParties	Represents the participants in an interaction.
InteractionParty	Represents a participant of an interaction.
InteractionPartyType	Represents the type of an interaction party.
InteractionSegmentState	Represents the state of a interaction segment.
InteractionStatus	Represents the status of an interaction.
InteractionTerminationStatus	Represents the termination status of an interaction.
InteractionThread	Hold information about the details of an interaction thread.
InteractionThreadBuiltInColumn	Built in columns of the InteractionThread table schema
InteractionThreadScriptSession	Hold information about a script session and the related interaction thread.
InteractionThreadScriptSessionBase	Hold general information about a script session with an interaction thread.
InteractionThreadScriptSessionContactProfile	Hold information about a script session, with the related interaction thread and the respective contact profile.
InteractionThreadSegment	Hold information about the details of an interaction thread segment.
KBDocumentBuiltInColumn	Built in columns of the KBDocument table schema
KBDocumentInfo	Holds information of a knowledge base document.
KBDocumentMime	Holds information and the content of the knowledge base document encoded in MIME HTML format.
KBDocumentNote	Holds a knowledge base document note.
KBDocumentRevisionInfo	Stores information about the revision of a knowledge base document.
KBDocumentStatus	Represents the status of knowledge base documents.
KBDocumentType	Represents the type of knowledge base documents.
KnowledgeBaseBrowserConfiguration	Represents the knowledge base browser role configuration
KnowledgeBaseBrowserConfigurationRequest	Represents the knowledge base browser role configuration request
KnowledgeBaseEmailConfiguration	Represents the knowledge base email control role configuration
KnowledgeBaseEmailConfigurationRequest	Represents the knowledge base email control role configuration request
KnowledgeBaseInstantMessagingConfiguration	Represents the knowledge base instant messaging role configuration
KnowledgeBaseInstantMessagingConfigurationRequest	Represents the knowledge base instant messaging role configuration request
KnowledgeBaseInterfaceConfiguration	Represents the knowledge base interface role configuration
KnowledgeBaseInterfaceConfigurationRequest	Represents the knowledge base interface role configuration request
KpiContext	Contains the context where key process indicator (KPI) is defined.
KpiContextDimension	Contains a dimension where key process indicator (KPI) is defined.
KpiFormat	Represents the type of the key process indicator (KPI) format.
LogoutType	Represents the type of the logout.
ManualNotReadyReason	Represents the data of a not ready reason that can be set manually by the agent.
MediaBuiltInColumn	Built in columns of the Media table schema
MediaCreateRequest	Contains the data used to create a media.
MediaData	Represents the static information about a media.
MediaEncodingType	Represents the media encoding type of a message.
MediaFileFormat	Represents the format of a media file.
MediaInfo	Represents the information about a media.
MediaInterfaceConfiguration	Represents the information about a media interface configuration.
MediaInterfaceConfigurationRequest	Contains the data used to update a media interface configuration.
MediaOperationTerminationCause	Defines the causes for the end of the media operation.
MediaSampleRate	Represents the sample rate of a media file.
MediaType	Represents the type of the media.
MediaUpdateRequest	Contains the data used to update a media.
MediaUpdateRequestBase	Contains the data used to update a media.
Month	Represents a month.
MultiSiteAccessRule	Represents a multi site access rule.
NotReadyReasonData	Represents the data of a not ready reason.
NotReadyReasonEventData	Represents the data of a not ready reason.
NotReadyReasonType	Represents the not ready reason types.
NuisanceForceType	Represents the nuisance force types.
OutcomeData	Represents the outcome of an interaction.
OxeAgentExtensionData	Represents the data associated with an OXE extension.
OxeAgentExtensionRequest	Represents a request for an OXE agent extension.
OxeExtensionType	Represents the types of OxeSynchro extensions.
OxePhoneSetType	Represents the types of OxeSynchro phones.
OxeSwitchData	OxeSynchro gateway data
OxeSwitchDataBase	Base class for OxeSynchro data
OxeSwitchOperationResult	Represents a request for an OXE agent extension.
OxeSwitchRequest	OxeSynchro switch request
OxeSynchroAction	Represents the action that should be performed to synchronize an object
OxeSynchroConfiguration	Represents the configuration data of the Alcatel Omni Pcx Enterprise OxeSynchro application.
OxeSynchroConflictReason	Represents the type of synchronization conflict reason
OxeSynchroDashboardBuiltInColumn	Built in columns of the OxeSynchroDashboard table schema
OxeSynchroDashboardData	Represents an item in the OxeSynchro dashboard.
OxeSynchroDashboardRequest	Represents request on a OxeSynchro dashboard entry.
OxeSynchroEventLog	Represents the information about a OxeSynchro event log.
OxeSynchroEventLogQualifier	Represents a qualifier for the OxeSynchro event log.
OxeSynchroEventLogQualifierType	Represents a qualifier type for the OxeSynchro event log.
OxeSynchroOxeObjectType	Represents the type of OXE objects that can be synchronized by the OxeSynchro.
OxeSynchroProposedAction	Action proposed to an Administrator to resolve a synchronization conflict.
OxeSynchroSyncStatus	Represents the synchronization status of two correspondent Altitude uCI Server and Alcatel-Lucent OXE objects.
OxeSynchroUciObjectType	Represents the type of Altitude uCI Server objects that can be synchronized by the OxeSynchro.
PacingMode	Represents the available pacing modes.
PendingWork	Represents a scheduled work pending for an agent.
PendingWorkBuiltInColumn	Built in columns of the PendingWork table schema
PendingWorkType	Represents the type of the work pending for an agent.
Permission	Represents the available pacing modes.
PhoneError	Represents the type of phone error.
PhoneEventData	Represents the data of a phone event.
PhoneEventType	Represents the phone events of a call.
PhoneInteractionData	Holds information about an phone interaction.
PhoneInteractionState	Represents the state of a phone interaction.
PhoneInterfaceConfiguration	Represents the phone interface role configuration
PhoneInterfaceConfigurationRequest	Represents the phone interface role configuration request
PhoneMediaCanDo	Represents the allowed operations in a phone media.
PhoneProgress	Represents the progress events of a phone interaction.
PhoneRequest	Represents the type of a phone request.
PhoneScheduleRuleData	Represents a phone schedule rule.
PhoneStatus	Represents the types of call classification actions.
PhoneType	Represents a type of phone.
PrivacyCategoryBasePermission	Represents the privacy category base permission
PrivacyCategoryBasePermissionRequest	Represents the privacy category base permission request
PrivacyCategoryBuiltInColumn	Built in columns of the PrivacyCategory table schema
PrivacyCategoryCreateRequest	Contains the data used to create a privacy category.
PrivacyCategoryData	Represents the information about a privacy category.
PrivacyCategoryPermissionBase	Represents the privacy category permission base
PrivacyCategoryPermissionRequestBase	Represents the privacy category permission request base
PrivacyCategoryUpdateRequest	Contains the data used to update a privacy category.
ProcessBlockedReason	Represents the reasons the instance processes can be blocked
ProcessTraceConfiguration	Represents the configuration
ProcessTraceLevel	Represents the trace level configuration of an Altitude uCI Server process.
PurposeBasePermission	Represents the purpose base permission
PurposeBasePermissionRequest	Represents the purpose base permission request
PurposeBuiltInColumn	Built in columns of the Purpose table schema
PurposeCreateRequest	Contains the data used to create a privacy category.
PurposeData	Represents the information about a privacy category.
PurposeFilter	Represents a purpose filter to use in new cursor and get requests.
PurposePermissionBase	Represents the purpose permission base
PurposePermissionRequestBase	Represents the purpose permission request base
PurposeUpdateRequest	Contains the data used to update a privacy category.
QueuedAgentPickUpTask	Represents a queued workflow task for agent pick up.
QueuedAgentPickUpTaskBuiltInColumn	Built in columns of the QueuedAgentPickUpTask table schema
QueuedEmail	Represents an email queued in a campaign.
QueuedEmailBase	Represents a queued email in a campaign.
QueuedEmailBuiltInColumn	Built in columns of the QueuedEmail table schema
QueuedEmailStatus	Represents the status of a queued contact profile email.
QueuedEmailUpdateRequest	Contains the data used to update a queued email.
QueuedSocial	Represents an social queued in a campaign.
QueuedSocialBase	Represents a queued social in a campaign.
QueuedSocialBuiltInColumn	Built in columns of the QueuedSocial table schema
QueuedSocialStatus	Represents the status of a queued contact profile social.
QueuedSocialUpdateRequest	Contains the data used to update a queued social.
QueueStatus	Holds information about a specific interaction in a queue.
RecorderType	Represents a recorder type.
RecorderTypeCreateRequest	Contains the data used to create a recorder type.
RecorderTypeUpdateRequest	Contains the data used to create a recorder type.
RecorderTypeUpdateRequestBase	Contains the data used to update a recorder type.
RecordingBasePermission	Represents the recording base permission
RecordingBasePermissionRequest	Represents the recording base permission request
RecordingBuiltInColumn	Built in columns of the Recording table schema
RecordingData	Stores the data of a recording.
RecordingInitiatorType	Represents the type of the recording initiator.
RecordingPermissionBase	Represents the recording permission base
RecordingPermissionRequestBase	Represents the recording permission request base
RecordingStatus	Represents the status of a recording.
RecordingTerminationReason	Defines the reasons for the termination of recording.
RecordingType	Represents the type of a recording.
RefreshedAttribute	Represents a refreshed field stored on the instance.
ReportGenerateRequest	Contains the data used to generate a report.
ReportPublishEmailRequest	Contains the data used to publish an email report.
ReportPublishFileRequest	Contains the data used to publish a file report.
ReportPublishRequest	Contains the data used to publish a report.
ReportTemplate	Represents a report template.
ReportTemplateBasePermission	Represents the report template base permission
ReportTemplateBasePermissionRequest	Represents the report template base permission request
ReportTemplateBuiltInColumn	Built in columns of the ReportTemplate table schema
ReportTemplatePermissionBase	Represents the report template pemission base
ReportTemplatePermissionRequestBase	Represents the report template permission request base
ResultSet	Represents the result of an SQL select statement.
RoleAgentPermission	Represents the role agent permission
RoleAgentPermissionRequest	Represents the role agent permission request
RoleBasePermission	Represents the role base permission
RoleBasePermissionRequest	Represents the role base permission request
RoleBuiltInColumn	Built in columns of the Role table schema
RoleCampaignPermission	Represents the role campaign permission
RoleCampaignPermissionRequest	Represents the role campaign permission request
RoleCategoryPermission	Represents the role category permission
RoleCategoryPermissionRequest	Represents the role category permission request
RoleCreateRequest	Contains the data used to duplicate a role.
RoleData	Contains the role data.
RoleDirectoryPermission	Represents the role directory permission
RoleDirectoryPermissionRequest	Represents the role directory permission request
RoleDocumentPermission	Represents the role document permission
RoleDocumentPermissionRequest	Represents the role document permission request
RoleGeneralConfiguration	Represents the role general configuration
RoleGeneralConfigurationRequest	Represents the role general configuration request
RoleInterfaceConfiguration	Represents the role interface configuration
RoleInterfaceConfigurationRequest	Represents the role interface configuration request
RolePermission	Represents the role permission
RolePermissionBase	Represents the role permission base
RolePermissionRequest	Represents the role permission request
RolePermissionRequestBase	Represents the role permission request base
RoleSavedReportPermission	Represents the role saved report permission
RoleSavedReportPermissionRequest	Represents the role saved report permission request
RoleServicePermission	Represents the role service permission
RoleServicePermissionRequest	Represents the role service permission request
RoleSiteConfiguration	Configures the site parameters by role.
RoleSiteConfigurationRequest	Represents the role site configuration request
RoleSitePermission	Represents the role site permission
RoleSitePermissionRequest	Represents the role site permission request
RoleTeamPermission	Represents the role team permission
RoleTeamPermissionRequest	Represents the role team permission request
RoleUpdateRequest	Contains the data used to update a role.
RoleUpdateRequestBase	Contains the data used to update a campaign.
RoleWebRtcConfiguration	Configures the parameters for automatically assigned WebRTC extensions by role.
RoleWebRtcConfigurationRequest	Represents the role WebRTC configuration request
RoleWorkflowDefinitionPermission	Represents the role workflow definition permission
RoleWorkflowDefinitionPermissionRequest	Represents the role workflow definition permission request
RouterAfinitiData	Holds the Router Afiniti data.
RouterAfinitiUpdateRequest	Contains the Router Afiniti data used to update.
RouterAgentSelectionAlgoritm	Represents the types of router agent selection algoritm.
RouterRoutingEngineType	Represents the type of a router routing engine.
SavedReport	Represents a saved report.
SavedReportBasePermission	Represents the saved report base permission
SavedReportBasePermissionRequest	Represents the saved report base permission request
SavedReportBuiltInColumn	Built in columns of the SavedReport table schema
SavedReportFormat	Represents the format types of saved report publish files.
SavedReportPermissionBase	Represents the saved report permission base
SavedReportPermissionRequestBase	Represents the saved report permission request base
SavedReportPublishFileStatus	Represents the publish file status of a requested ( spooled ) saved report.
SavedReportPublishStatus	Represents the publishing status of a requested ( spooled ) report.
SavedReportRolePermission	Represents the saved report role permission
SavedReportRolePermissionRequest	Represents the saved report role permission request
SavedReportStatus	Represents the saved status of a requested ( spooled ) report.
SavedReportUpdateRequest	Contains the data used to create a team.
SavedReportUpdateRequestBase	Contains the data used to update a saved report.
ScheduledContact	Represents a scheduled contact.
ScheduledContactBase	Represents a scheduled contact.
ScheduledContactStatus	Represents the status of a scheduled contact.
ScheduledReportBasePermission	Represents the scheduled report base permission
ScheduledReportBasePermissionRequest	Represents the scheduled report base permission request
ScheduledReportPermissionBase	Represents the scheduled report permission base
ScheduledReportPermissionRequestBase	Represents the scheduled report permission request base
ScheduleMomentType	Represents the types of schedule moments.
ScriptDocumentBuiltInColumn	Built in columns of the ScriptDocument table schema
ScriptDocumentInfo	Stores information of an script document.
ScriptDocumentType	Represents the type of an script document.
ScriptInfo	Information about a script
ScriptType	Represents the type of a workflow script.
SentEmail	Holds information of an sent email.
SentEmailBuiltInColumn	Built in columns of the SentEmail table schema
SentEmailStatus	Represents the status of a sent email.
SentSocial	Holds information of an sent social.
SentSocialBuiltInColumn	Built in columns of the SentSocial table schema
SentSocialStatus	Represents the status of a sent social.
ServiceBasePermission	Represents the service base permission
ServiceBasePermissionRequest	Represents the service base permission request
ServiceBuiltInColumn	Built in columns of the Service table schema
ServiceCanDo	Represents the allowed operations in the service.
ServiceCreateRequest	Contains the data used to update a service.
ServiceData	Holds data about a service.
ServiceInfo	Stores information about a service.
ServicePermissionBase	Represents the service permission base
ServicePermissionRequestBase	Represents the service permission request base
ServiceRolePermission	Represents the service role permission
ServiceRolePermissionRequest	Represents the service role permission request
ServiceState	Represents the states of the service.
ServiceUpdateRequest	Contains the data used to update a service.
ServiceUpdateRequestBase	Contains the data used to update a service.
SessionCanDo	Represents the operations that the agent can perform in a session.
SessionCreationMode	Represents the modes of the session creation.
SessionDirection	Represents the session direction.
SessionInfo	Holds information about a Session
ShutdownEvolution	Holds information about the shutdown evolution.
ShutdownEvolutionStatus	Represents the types of shutdown evolution status.
ShutdownEvolutionTask	Represents the types of shutdown evolution tasks.
SiteBasePermission	Represents the site base permission
SiteBasePermissionRequest	Represents the site base permission request
SiteCreateRequest	Contains the data used to create a site.
SitePermissionBase	Represents the site permission base
SitePermissionRequestBase	Represents the site permission request base
SiteRolePermission	Represents the site role permission
SiteRolePermissionRequest	Represents the site role permission request
Skill	Represents the name and identifier of the skill.
SkillInProfile	Represents a skill in a profile.
SkillProfileMediaInfo	Represents the media information about agents with a skill profile.
SocialDocumentData	Holds information and the content of the social document.
SocialError	Represents the type of social error.
SocialEventData	Represents the data in an social event.
SocialEventRequest	Identifies the request that generated the event.
SocialEventType	Represents the type of a SocialEvent.
SocialInteractionData	Holds information about a social interaction.
SocialInteractionState	Represents the state of a social interaction.
SocialMediaCanDo	Represents the operations that the agent can perform on socials.
SocialPendingWork	Represents the specific data for a PendingWork of type PendingWorkType.Email and media type MediaType.Social.
SocialProgress	Information for the agents about the evolution of social interactions.
SoftPhoneCanDo	Represents the operations that the agent can perform in the ISoftPhone.
SoftPhoneSpeakerVolumeChange	Represents the ISoftPhone speaker volume change.
StatisticalData	Represents the statistics of an agent in a campaign.
SubCallType	Represents the types of sub call types.
SupervisedTransferType	Represents the types of supervised transfer.
SupervisionData	Represents the data related with a phone supervision scenario.
SupervisionMode	Represents the supervision mode.
SupervisionState	Represents the supervision state.
SupervisionType	Represents the types of supervision.
SwitchDeviceData	Switch device data
SwitchDeviceRange	Represents a range of switch devices.
SwitchDeviceRequest	Represents the a generic switch device request.
SwitchType	Represents the type of a switch.
SystemEventLog	Represents the information about the system event log.
SystemEventLogBuiltInColumn	Built in columns of the SystemEventLog table schema
SystemEventLogQualifier	Represents the a system event log qualifier.
SystemEventLogQualifierType	Represents the different types of system event log qualifiers.
SystemEventSeverity	Represents the different types of severity of a system event.
SystemEventType	Represents the different types of system events.
TableSchema	Represents the schema of a table.
TableSchemaColumn	Represents a column in the schema of a table.
TableSchemaColumnRequestBase	Represents a request for a column.
TableSchemaColumnRequestBoolean	Represents a request for a column.
TableSchemaColumnRequestDate	Represents a request for a column.
TableSchemaColumnRequestDateTime	Represents a request for a column.
TableSchemaColumnRequestDocument	Represents a request for a column.
TableSchemaColumnRequestEmail	Represents a request for a column.
TableSchemaColumnRequestEnumerated	Represents a request for a column.
TableSchemaColumnRequestNumber	Represents a request for a column.
TableSchemaColumnRequestText	Represents a request for a column.
TableSchemaColumnRequestTextUnicode	Represents a request for a column.
TableSchemaColumnRequestTime	Represents a request for a column.
TableSchemaRequest	Represents a request for a table schema.
TeamAssignmentEntity	Represents the types of entites for the TeamAssignmentFilter.
TeamAssignmentFilter	Represents an assignment filter that can be applied on team cursors
TeamBasePermission	Represents the team base permission
TeamBasePermissionRequest	Represents the team base permission request
TeamBuiltInColumn	Built in columns of the Team table schema
TeamCreateRequest	Contains the data used to create a team.
TeamData	Represents a team.
TeamPermissionBase	Represents the team permission base
TeamPermissionRequestBase	Represents the team permission request base
TeamRolePermission	Represents the team role permission
TeamRolePermissionRequest	Represents the team role permission request
TeamTargetAgentType	Represents the team target agent types.
TeamUpdateRequest	Contains the data used to create a team.
TeamUpdateRequestBase	Contains the data used to update a team.
TelephonyGatewayBasePermission	Represents the telephony gateway base permission
TelephonyGatewayBasePermissionRequest	Represents the telephony gateway base permission request
TelephonyGatewayData	Stores the data of a telephony gateway.
TelephonyGatewayPermissionBase	Represents the telephony gateway permission base
TelephonyGatewayPermissionRequestBase	Represents the telephony gateway permissionrequest base
TemplateParameter	Base class for all Template parameter types.
TemplateParameterCurrency	Currency parameter
TemplateParameterDateTime	Date Time parameter
TemplateParameterDocument	Document parameter
TemplateParameterGeoLocation	Geo-location parameter
TemplateParameterMedia	Media file parameter
TemplateParameterText	Text parameter
TimeSplitDimension	Represents the times split dimensions.
TimeZone	Represents a time zone.
TimeZoneCreateRequest	Contains the data used to create a time zone.
UploadRequest<T>
UploadRequestType	Represents the operations that are performed when an entity is uploaded.
UploadResult	Contains the result of an entity upload operation.
UserDefinedEnumeratedFieldBuiltInColumn	Built in columns of the UserDefinedEnumeratedField table schema
WeekOfMonth	Represents the week of the month.
WorkflowDefinition	Represents a workflow definition.
WorkflowDefinitionBasePermission	Represents the workflow definition base permission
WorkflowDefinitionBasePermissionRequest	Represents the workflow definition base permission request
WorkflowDefinitionBuiltInColumn	Built in columns of the WorkflowDefinition table schema
WorkflowDefinitionCreateRequest	Contains the data used to insert and duplicate a campaign.
WorkflowDefinitionPermissionBase	Represents the workflow definition permission base
WorkflowDefinitionPermissionRequestBase	Represents the workflow definition permission request base
WorkflowDefinitionRolePermission	Represents the workflow definition role permission
WorkflowDefinitionRolePermissionRequest	Represents the workflow definition role permission request
WorkflowDefinitionUpdateRequest	Contains the data used to update a campaign.
WorkflowDefinitionUpdateRequestBase	Contains the data used to insert and duplicate a campaign.
WorkflowDefinitionVersion	Represents a workflow definition version.
WorkflowError	Represents the type of workflow error.
WorkflowEventData	Represents the data of a workflow event.
WorkflowEventRequest	Represents the type of a workflow request.
WorkflowEventType	Represents the type of a WorkflowEvent.
WorkflowInteractionData	Holds information about an workflow interaction.
WorkflowInteractionState	Represents the workflow interaction state.
WorkflowMediaCanDo	Represents the allowed operations in a workflow media..
WorkflowNextTaskData	Represents the workflow next task data.
WorkflowPendingWork	Represents the specific data for a PendingWork of type PendingWorkType.Workflow.
WorkflowPriority	Represents the workflow priority.
WorkflowProcess	Represents a workflow process.
WorkflowProcessBuiltInColumn	Built in columns of the WorkflowProcess table schema
WorkflowProcessCreationStatus	Represents the creation status of the workflow process.
WorkflowProcessStatus	Represents the status of the workflow process.
WorkflowProgress	Represents the progress events of a workflow interaction.
WorkflowRequest	Represents the type of a workflow request.
WorkflowTaskBuiltInColumn	Built in columns of the WorkflowTask table schema
WorkflowTaskDefinition	Represents the workflow task definition.
WorkflowTaskDefinitionVersion	Represents the workflow task definition version.
WorkflowTaskType	Represents the type of a workflow task.
WorkflowTaskUpdateRequest	Contains the data used to update a workflow task.