Index
All Classes and Interfaces|All Packages|Constant Field Values|Serialized Form
B
- BackgroundTask - Enum constant in enum class altitude.integrationServer.types.EntityType
-
Background Task
- BackgroundTaskData - Class in altitude.integrationServer.types
-
Holds the data associated with a task to perform a certain operation in the Altitude uCI Server.
- BackgroundTaskData() - Constructor for class altitude.integrationServer.types.BackgroundTaskData
- BackgroundTaskStatus - Enum Class in altitude.integrationServer.types
-
Represents the status of an Altitude uCI Server background task.
- Backup - Enum constant in enum class altitude.integrationServer.types.EmailGatewayRetrievalMode
-
Backup email on successful retrieval.
- BackupServer - Enum constant in enum class altitude.integrationServer.types.EntityType
-
Backup Server
- BargeIn - Enum constant in enum class altitude.integrationServer.types.MediaOperationTerminationCause
-
Barge-in.
- BargeIn - Enum constant in enum class altitude.integrationServer.types.SupervisionMode
-
Barge-in.
- BargeIn - Enum constant in enum class altitude.integrationServer.types.SupervisionState
-
Barge-in.
- BargeIn - Enum constant in enum class altitude.integrationServer.types.SupervisionType
-
Barge-in.
- BeingAborted - Enum constant in enum class altitude.integrationServer.types.WorkflowProcessStatus
-
BeingAborted
- BeingActivated - Enum constant in enum class altitude.integrationServer.types.WorkflowProcessStatus
-
BeingActivated
- BeingCanceled - Enum constant in enum class altitude.integrationServer.types.BackgroundTaskStatus
-
Being canceled.
- BeingCanceled - Enum constant in enum class altitude.integrationServer.types.InteractionDetailedStatus
-
Being canceled.
- BeingCanceled - Enum constant in enum class altitude.integrationServer.types.WorkflowProcessStatus
-
Being Canceled
- BeingDiscarded - Enum constant in enum class altitude.integrationServer.types.BackgroundTaskStatus
-
Being discarded.
- BeingFrozen - Enum constant in enum class altitude.integrationServer.types.BackgroundTaskStatus
-
Being frozen.
- BeingPaused - Enum constant in enum class altitude.integrationServer.types.BackgroundTaskStatus
-
Being paused.
- BeingReset - Enum constant in enum class altitude.integrationServer.types.BackgroundTaskStatus
-
Being reset.
- BeingSuspended - Enum constant in enum class altitude.integrationServer.types.InteractionDetailedStatus
-
Being suspended.
- BeingSuspended - Enum constant in enum class altitude.integrationServer.types.WorkflowProcessStatus
-
Being Suspended
- Birthday - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn
-
Birthday
- Birthday - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn
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Birthday
- Birthday - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn
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Birthday
- Birthday - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn
-
Birthday
- Birthday - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn
-
Birthday
- Birthday - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn
-
Birthday
- Birthday - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn
-
Birthday
- Birthday - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn
-
Birthday
- Birthday - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn
-
Birthday
- Blended - Enum constant in enum class altitude.integrationServer.types.CampaignType
-
Blended.
- BlindConference - Enum constant in enum class altitude.integrationServer.types.InstantMessagingRequest
-
Performs a blind conference of the interaction.
- BlindConference - Enum constant in enum class altitude.integrationServer.types.PhoneRequest
-
Performs a blind conference call.
- blindTransfer(String, String, String, int, int, boolean, Attribute[], byte[], BlindTransferMode, boolean) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia
-
Performs a phone and data blind transfer between agents.
- blindTransfer(String, String, String, Attribute[], int, String, SkillInProfile[], int, int, boolean) - Method in interface altitude.integrationServer.iJavaApi.IEmailMedia
-
Makes a blind transfer.
- blindTransfer(String, String, String, Attribute[], int, String, SkillInProfile[], int, int, boolean) - Method in interface altitude.integrationServer.iJavaApi.ISocialMedia
-
Makes a blind transfer.
- blindTransfer(String, String, String, String, int, int, Attribute[], byte[], boolean) - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia
-
Makes a blind transfer.
- BlindTransfer - Enum constant in enum class altitude.integrationServer.types.EmailInteractionRequest
-
Blind transfer.
- BlindTransfer - Enum constant in enum class altitude.integrationServer.types.InstantMessagingRequest
-
Performs a blind transfer of the interaction.
- BlindTransfer - Enum constant in enum class altitude.integrationServer.types.PhoneRequest
-
Performs a blind transfer of a call.
- BlindTransferMode - Enum Class in altitude.integrationServer.types
-
Represents the mode of the operation
IPhoneMedia.BlindTransfer. - Body - Enum constant in enum class altitude.integrationServer.types.CampaignInboundEmailFilterFieldType
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Body
- Body - Enum constant in enum class altitude.integrationServer.types.KBDocumentBuiltInColumn
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Body
- BodyType - Enum Class in altitude.integrationServer.types
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Identifies the body part content of an email.
- Boolean - Enum constant in enum class altitude.integrationServer.types.DataType
-
Boolean data type.
- boot(String, boolean, boolean) - Method in interface altitude.integrationServer.iJavaApi.IContactCenterManager
-
Boots the instance.
- BootComplete - Enum constant in enum class altitude.integrationServer.types.BootEvolutionTask
-
Contact Center in administration mode.
- BootEvolution - Class in altitude.integrationServer.types
-
Holds information about the boot evolution.
- BootEvolution() - Constructor for class altitude.integrationServer.types.BootEvolution
- BootEvolutionStatus - Enum Class in altitude.integrationServer.types
-
Represents the types of boot evolution status.
- BootEvolutionTask - Enum Class in altitude.integrationServer.types
-
Represents the types of boot evolution tasks.
- Booting - Enum constant in enum class altitude.integrationServer.types.InstanceRunningMode
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Booting.
- BootWarning - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
-
Boot warning message.
- Bouncing - Enum constant in enum class altitude.integrationServer.types.CampaignInboundEmailFilterType
-
Bouncing emails.
- BuiltIn - Enum constant in enum class altitude.integrationServer.types.ColumnType
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Built-in.
- BuiltIn - Enum constant in enum class altitude.integrationServer.types.ContactProfileFieldType
-
Built-in.
- BuiltIn - Enum constant in enum class altitude.integrationServer.types.CubeDimensionType
-
Built-in.
- BuiltInCounter - Enum Class in altitude.integrationServer.types
-
Represents the standard instance counters.
- BuiltInDimension - Enum Class in altitude.integrationServer.types
-
Represents the standard instance dimensions.
- BuiltInEnumerated - Enum constant in enum class altitude.integrationServer.types.DataType
-
Built-in enumerated data type.
- BuiltInMedia - Enum Class in altitude.integrationServer.types
-
Built in media types.
- BuiltInNotReadyReason - Enum Class in altitude.integrationServer.types
-
Represents the not ready reasons that are built-in.
- BuiltInOutboundRule - Enum Class in altitude.integrationServer.types
-
Built in media types.
- BuiltInPrivacyCategory - Enum Class in altitude.integrationServer.types
-
Built in privacy categories.
- BuiltInPurpose - Enum Class in altitude.integrationServer.types
-
Built in purposes.
- BuiltInRecorderType - Enum Class in altitude.integrationServer.types
-
Built in recorder types.
- BuiltInRole - Enum Class in altitude.integrationServer.types
-
Built in roles.
- BusinessCity - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn
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Business City
- BusinessCity - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn
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Business City
- BusinessCity - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn
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Business City
- BusinessCity - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn
-
Business City
- BusinessCity - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn
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Business City
- BusinessCity - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn
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Business City
- BusinessCity - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn
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Business City
- BusinessCity - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn
-
Business City
- BusinessCity - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn
-
Business City
- BusinessCountry - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn
-
Business Country
- BusinessCountry - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn
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Business Country
- BusinessCountry - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn
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Business Country
- BusinessCountry - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn
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Business Country
- BusinessCountry - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn
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Business Country
- BusinessCountry - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn
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Business Country
- BusinessCountry - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn
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Business Country
- BusinessCountry - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn
-
Business Country
- BusinessCountry - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn
-
Business Country
- BusinessDimension0Id - Enum constant in enum class altitude.integrationServer.types.SystemEventLogBuiltInColumn
-
Business Dimension
- BusinessDimension0Id - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
-
Business Dimension 0.
- BusinessDimension0Name - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
-
Business Dimension 0.
- BusinessDimension1Id - Enum constant in enum class altitude.integrationServer.types.SystemEventLogBuiltInColumn
-
Business Dimension
- BusinessDimension1Id - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
-
Business Dimension 1.
- BusinessDimension1Name - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
-
Business Dimension 1.
- BusinessDimension2Id - Enum constant in enum class altitude.integrationServer.types.SystemEventLogBuiltInColumn
-
Business Dimension
- BusinessDimension2Id - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
-
Business Dimension 2.
- BusinessDimension2Name - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
-
Business Dimension 2.
- BusinessFax - Enum constant in enum class altitude.integrationServer.types.AddressType
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Business fax address.
- BusinessFax - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn
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Business Fax
- BusinessFax - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn
-
Business Fax
- BusinessFax - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn
-
Business Fax
- BusinessFax - Enum constant in enum class altitude.integrationServer.types.PhoneType
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Business fax.
- BusinessFax - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn
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Business Fax
- BusinessFax - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn
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Business Fax
- BusinessFax - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn
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Business Fax
- BusinessFax - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn
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Business Fax
- BusinessFax - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn
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Business Fax
- BusinessFax - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn
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Business Fax
- BusinessMonitor - Enum constant in enum class altitude.integrationServer.types.EntityType
-
Business Monitor
- BusinessObjectiveState - Enum Class in altitude.integrationServer.types
-
Represents the state of a business objective, in terms of violation severity level.
- BusinessPanel - Enum constant in enum class altitude.integrationServer.types.EntityType
-
Business Panel
- BusinessPhone - Enum constant in enum class altitude.integrationServer.types.AddressType
-
Business phone address.
- BusinessPhone - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn
-
Business Phone
- BusinessPhone - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn
-
Business Phone
- BusinessPhone - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn
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Business Phone
- BusinessPhone - Enum constant in enum class altitude.integrationServer.types.PhoneType
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Business phone.
- BusinessPhone - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn
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Business Phone
- BusinessPhone - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn
-
Business Phone
- BusinessPhone - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn
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Business Phone
- BusinessPhone - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn
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Business Phone
- BusinessPhone - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn
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Business Phone
- BusinessPhone - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn
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Business Phone
- BusinessPhoneScheduleRule - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn
-
Phone schedule rule for Business Phone
- BusinessPhoneScheduleRule - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn
-
Phone schedule rule for Business Phone
- BusinessPhoneScheduleRule - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn
-
Phone schedule rule for Business Phone
- BusinessPhoneScheduleRule - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn
-
Phone schedule rule for Business Phone
- BusinessPhoneScheduleRule - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn
-
Phone schedule rule for Business Phone
- BusinessPhoneScheduleRule - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn
-
Phone schedule rule for Business Phone
- BusinessPhoneScheduleRule - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn
-
Phone schedule rule for Business Phone
- BusinessPhoneScheduleRule - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn
-
Phone schedule rule for Business Phone
- BusinessPhoneScheduleRule - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn
-
Phone schedule rule for Business Phone
- BusinessPostalCode - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn
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Business Postal Code
- BusinessPostalCode - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn
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Business Postal Code
- BusinessPostalCode - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn
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Business Postal Code
- BusinessPostalCode - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn
-
Business Postal Code
- BusinessPostalCode - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn
-
Business Postal Code
- BusinessPostalCode - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn
-
Business Postal Code
- BusinessPostalCode - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn
-
Business Postal Code
- BusinessPostalCode - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn
-
Business Postal Code
- BusinessPostalCode - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn
-
Business Postal Code
- BusinessSegment - Enum constant in enum class altitude.integrationServer.types.BuiltInDimension
-
BusinessSegment dimension
- BusinessSegment - Enum constant in enum class altitude.integrationServer.types.EntityType
-
Business Segment
- BusinessSegmentContactList - Enum constant in enum class altitude.integrationServer.types.EntityType
-
Segments of Contact Lists
- BusinessSegmentContactListScheduleDetail - Enum constant in enum class altitude.integrationServer.types.EntityType
-
Segments of Contact Lists Schedule Detail
- BusinessSegmentDescription - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
-
Business Segment Description
- BusinessSegmentGuiName - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn
-
Business Segment
- BusinessSegmentGuiName - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn
-
Business Segment
- BusinessSegmentGuiName - Enum constant in enum class altitude.integrationServer.types.InteractionThreadBuiltInColumn
-
Business Segment
- BusinessSegmentId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
-
Business Segment ID
- BusinessSegmentId - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn
-
Business Segment ID
- BusinessSegmentId - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn
-
Business Segment ID
- BusinessSegmentId - Enum constant in enum class altitude.integrationServer.types.InteractionThreadBuiltInColumn
-
Business Segment ID
- BusinessSegmentId - Enum constant in enum class altitude.integrationServer.types.SystemEventLogBuiltInColumn
-
Business Segment ID
- BusinessSegmentId - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
-
Business Segment code.
- BusinessSegmentName - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
-
Business Segment
- BusinessSegmentName - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn
-
Business Segment
- BusinessSegmentName - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn
-
Business Segment
- BusinessSegmentName - Enum constant in enum class altitude.integrationServer.types.InteractionThreadBuiltInColumn
-
Business Segment
- BusinessSegmentName - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
-
Business Segment name.
- BusinessSegmentScheduleDetail - Enum constant in enum class altitude.integrationServer.types.EntityType
-
Business Segment Schedule Detail
- BusinessStateProvince - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn
-
Business State/Province
- BusinessStateProvince - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn
-
Business State/Province
- BusinessStateProvince - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn
-
Business State/Province
- BusinessStateProvince - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn
-
Business State/Province
- BusinessStateProvince - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn
-
Business State/Province
- BusinessStateProvince - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn
-
Business State/Province
- BusinessStateProvince - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn
-
Business State/Province
- BusinessStateProvince - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn
-
Business State/Province
- BusinessStateProvince - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn
-
Business State/Province
- BusinessStatus - Enum Class in altitude.integrationServer.types
-
Status of the business outcome.
- BusinessStatus - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn
-
Business Status
- BusinessStatus - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
-
Business status.
- BusinessStreet - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn
-
Business Street
- BusinessStreet - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn
-
Business Street
- BusinessStreet - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn
-
Business Street
- BusinessStreet - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn
-
Business Street
- BusinessStreet - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn
-
Business Street
- BusinessStreet - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn
-
Business Street
- BusinessStreet - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn
-
Business Street
- BusinessStreet - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn
-
Business Street
- BusinessStreet - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn
-
Business Street
- BusinessSuccess - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
-
No.
- BusinessSuccess - Enum constant in enum class altitude.integrationServer.types.ContactEventOutcomeType
-
Business success.
- Busy - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
-
No.
- Busy - Enum constant in enum class altitude.integrationServer.types.ContactEventOutcomeType
-
Failed try (busy).
- Busy - Enum constant in enum class altitude.integrationServer.types.ContactFailedReason
-
The call failed because the destination phone was busy.
- Busy - Enum constant in enum class altitude.integrationServer.types.InstantMessagingError
-
The destination phone was busy.
- Busy - Enum constant in enum class altitude.integrationServer.types.InteractionTerminationStatus
-
Busy.
- Busy - Enum constant in enum class altitude.integrationServer.types.PhoneError
-
The destination phone was busy.
- Busy - Enum constant in enum class altitude.integrationServer.types.PhoneStatus
-
Busy
- BusyNTriesAuto - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn
-
Busy Number Tries Auto
All Classes and Interfaces|All Packages|Constant Field Values|Serialized Form