C-Index (Integration Server Java API Documentation)

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C

Cached - Enum constant in enum class altitude.integrationServer.types.InteractionDetailedStatus: Cached.
Cached - Enum constant in enum class altitude.integrationServer.types.ScheduledContactStatus: Cached.
CalculatedEwtIsAboveMaxEwt - Enum constant in enum class altitude.integrationServer.types.DequeuedEventReason: The calculated expected waiting time is above the requested maximum.
CallClassificationAction - Enum Class in altitude.integrationServer.types: Represents the types of call classification actions.
CallClassifierChannelName - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType: Call Classifier - Channel name.
CallClassifierHostName - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType: Call Classifier - Subsystem host name.
CallDisconnected - Enum constant in enum class altitude.integrationServer.types.RecordingTerminationReason: Recording stopped because the call has been hangUp.
CallsRatio - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: % of outbound calls that reached "Handled" state
CallStatus1 - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: No.
CallStatus2 - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: No.
CallStatus3 - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: No.
CallStatus4 - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: No.
CallStatus5 - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: No.
callSupervisor(String, int, int, Attribute[], byte[], boolean) - Method in interface altitude.integrationServer.iJavaApi.ISession: Calls the supervisor and returns the phone media object created or updated.
callSupervisorMedia(int, String, int, int, Attribute[], byte[], boolean) - Method in interface altitude.integrationServer.iJavaApi.ISession: Calls the supervisor and returns the phone media object created or updated.
CallSupervisorResult - Class in altitude.integrationServer.types: Stores the result of the ISession CallSupervisor operation.
CallSupervisorResult() - Constructor for class altitude.integrationServer.types.CallSupervisorResult
Campaign - Enum constant in enum class altitude.integrationServer.types.AgentAssignmentEntity: Filter by campaign.
Campaign - Enum constant in enum class altitude.integrationServer.types.BuiltInDimension: Campaign dimension
Campaign - Enum constant in enum class altitude.integrationServer.types.EntityType: Campaign
Campaign - Enum constant in enum class altitude.integrationServer.types.TeamAssignmentEntity: Filter by campaign.
CampaignAbsolutePriority - Enum constant in enum class altitude.integrationServer.types.EntityType: Campaign absolute priority
CampaignAdapter - Class in altitude.integrationServer.events: Adapter for handling CampaignEvent events.
CampaignAdapter() - Constructor for class altitude.integrationServer.events.CampaignAdapter
CampaignAssignmentEntity - Enum Class in altitude.integrationServer.types: Represents the types of entites for the CampaignAssignmentFilter.
CampaignAssignmentFilter - Class in altitude.integrationServer.types: Represents an assignment filter that can be applied on campaign cursors
CampaignAssignmentFilter() - Constructor for class altitude.integrationServer.types.CampaignAssignmentFilter
CampaignBasePermission - Class in altitude.integrationServer.types: Represents the campaign base permission
CampaignBasePermission() - Constructor for class altitude.integrationServer.types.CampaignBasePermission
CampaignBasePermissionRequest - Class in altitude.integrationServer.types: Represents the campaign base permission request
CampaignBasePermissionRequest() - Constructor for class altitude.integrationServer.types.CampaignBasePermissionRequest
CampaignBuiltInColumn - Enum Class in altitude.integrationServer.types: Built in columns of the Campaign table schema
CampaignCampaignMessageOfTheDayChangedListener - Interface in altitude.integrationServer.iJavaApi: Interface for handling CampaignMessageOfTheDayChangedEvent events.
CampaignCanDo - Class in altitude.integrationServer.types: Represents the allowed operations in the campaign.
CampaignCanDo() - Constructor for class altitude.integrationServer.types.CampaignCanDo
CampaignCommand - Enum constant in enum class altitude.integrationServer.types.EntityType: Campaign Command
CampaignCommandDetail - Enum constant in enum class altitude.integrationServer.types.EntityType: Campaign Command Detail
CampaignContactListData - Class in altitude.integrationServer.types: Contains the data used to update a contact list of a campaign.
CampaignContactListData() - Constructor for class altitude.integrationServer.types.CampaignContactListData
CampaignContactListRequest - Class in altitude.integrationServer.types: Contains the data used to insert or update a campaign contact list.
CampaignContactListRequest() - Constructor for class altitude.integrationServer.types.CampaignContactListRequest
CampaignCreateRequest - Class in altitude.integrationServer.types: Contains the data used to insert and duplicate a campaign.
CampaignCreateRequest() - Constructor for class altitude.integrationServer.types.CampaignCreateRequest
CampaignCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi: Interface for handling CursorClosedEvent events.
CampaignData - Class in altitude.integrationServer.types: Contains the campaign data.
CampaignData() - Constructor for class altitude.integrationServer.types.CampaignData
CampaignDeleteLogRequest - Class in altitude.integrationServer.types: Represents a delete campaign log request.
CampaignDeleteLogRequest() - Constructor for class altitude.integrationServer.types.CampaignDeleteLogRequest
CampaignDescription - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Campaign Description
CampaignDnisData - Class in altitude.integrationServer.types: Contains the data used to update a DNIS of a campaign.
CampaignDnisData() - Constructor for class altitude.integrationServer.types.CampaignDnisData
CampaignDnisRequest - Class in altitude.integrationServer.types: Represents a request to change the configuration of the contact list of the campaign.
CampaignDnisRequest() - Constructor for class altitude.integrationServer.types.CampaignDnisRequest
CampaignEmailAddress - Enum constant in enum class altitude.integrationServer.types.EntityType: Campaign email address
CampaignEmailFilter - Enum constant in enum class altitude.integrationServer.types.EntityType: Campaign email Filter
CampaignEmailGenericFilterField - Enum constant in enum class altitude.integrationServer.types.EntityType: Campaign email Generic Filter Field
CampaignEmailGenericFilterFieldString - Enum constant in enum class altitude.integrationServer.types.EntityType: Campaign email Generic Filter Field String
CampaignEmailGlobalFilterString - Enum constant in enum class altitude.integrationServer.types.EntityType: Campaign email Global Filter String
CampaignEmailOutboundAddress - Enum constant in enum class altitude.integrationServer.types.EntityType: Outbound email from
CampaignEvent - Class in altitude.integrationServer.events: Base class for all the events related to campaigns.
CampaignEvent() - Constructor for class altitude.integrationServer.events.CampaignEvent
CampaignFilterDescription - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType: Email Gateway - Filter description.
CampaignGatewayData - Class in altitude.integrationServer.types: Contains the data used to update a gateway of a campaign.
CampaignGatewayData() - Constructor for class altitude.integrationServer.types.CampaignGatewayData
CampaignGatewayRequest - Class in altitude.integrationServer.types: Represents a request to monitor a device.
CampaignGatewayRequest() - Constructor for class altitude.integrationServer.types.CampaignGatewayRequest
CampaignGatewayState - Enum Class in altitude.integrationServer.types: Represents the state of the campaign gateway.
CampaignId - Enum constant in enum class altitude.integrationServer.types.AgentInCampaignOperationLogBuiltInColumn: Campaign Id
CampaignId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Campaign ID
CampaignId - Enum constant in enum class altitude.integrationServer.types.CampaignOperationLogBuiltInColumn: Campaign Id
CampaignId - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn: Campaign Id
CampaignId - Enum constant in enum class altitude.integrationServer.types.ContactHistoryBuiltInColumn: Campaign Id
CampaignId - Enum constant in enum class altitude.integrationServer.types.ContactProfileInProgressWorkflowBuiltInColumn: Campaign Id
CampaignId - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn: Campaign Id
CampaignId - Enum constant in enum class altitude.integrationServer.types.ContactProfileQueuedEmailBuiltInColumn: Campaign Id
CampaignId - Enum constant in enum class altitude.integrationServer.types.ContactProfileQueuedSocialBuiltInColumn: Campaign Id
CampaignId - Enum constant in enum class altitude.integrationServer.types.ContactProfileScheduledContactBuiltInColumn: Campaign Id
CampaignId - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn: Campaign Id
CampaignId - Enum constant in enum class altitude.integrationServer.types.InteractionThreadBuiltInColumn: Campaign Id
CampaignId - Enum constant in enum class altitude.integrationServer.types.PendingWorkBuiltInColumn: Campaign Id
CampaignId - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn: Campaign Id
CampaignId - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn: Campaign Id
CampaignId - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn: Campaign Id
CampaignId - Enum constant in enum class altitude.integrationServer.types.RecordingBuiltInColumn: Campaign Id
CampaignId - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn: Campaign Id
CampaignId - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn: Campaign Id
CampaignId - Enum constant in enum class altitude.integrationServer.types.SystemEventLogBuiltInColumn: Campaign Id
CampaignId - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType: Campaign.
CampaignId - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn: Campaign Id
CampaignInboundEmailAddress - Class in altitude.integrationServer.types: Represents a campaign inbound email address.
CampaignInboundEmailAddress() - Constructor for class altitude.integrationServer.types.CampaignInboundEmailAddress
CampaignInboundEmailAddressRequest - Class in altitude.integrationServer.types: Represents a campaign inbound email address request.
CampaignInboundEmailAddressRequest() - Constructor for class altitude.integrationServer.types.CampaignInboundEmailAddressRequest
CampaignInboundEmailFilter - Class in altitude.integrationServer.types: Campaign inbound email filter.
CampaignInboundEmailFilter() - Constructor for class altitude.integrationServer.types.CampaignInboundEmailFilter
CampaignInboundEmailFilterAction - Enum Class in altitude.integrationServer.types: Action to perform on an inbound email filter.
CampaignInboundEmailFilterField - Class in altitude.integrationServer.types: Matching string filter to be used in a campaign inbound email filter of type Field.
CampaignInboundEmailFilterField() - Constructor for class altitude.integrationServer.types.CampaignInboundEmailFilterField
CampaignInboundEmailFilterFieldRequest - Class in altitude.integrationServer.types: Matching string filter to be used in a campaign inbound email filter of type Field.
CampaignInboundEmailFilterFieldRequest() - Constructor for class altitude.integrationServer.types.CampaignInboundEmailFilterFieldRequest
CampaignInboundEmailFilterFieldString - Class in altitude.integrationServer.types: String to match on campaign inbound email filter of type Field.
CampaignInboundEmailFilterFieldString() - Constructor for class altitude.integrationServer.types.CampaignInboundEmailFilterFieldString
CampaignInboundEmailFilterFieldStringRequest - Class in altitude.integrationServer.types: String to match on campaign inbound email filter of type Field.
CampaignInboundEmailFilterFieldStringRequest() - Constructor for class altitude.integrationServer.types.CampaignInboundEmailFilterFieldStringRequest
CampaignInboundEmailFilterFieldType - Enum Class in altitude.integrationServer.types: Type of an email field to be used in a campaign inbound email filter.
CampaignInboundEmailFilterGlobalString - Class in altitude.integrationServer.types: String to match on a campaign inbound email filter of type Bouncing or DeliveryFailure.
CampaignInboundEmailFilterGlobalString() - Constructor for class altitude.integrationServer.types.CampaignInboundEmailFilterGlobalString
CampaignInboundEmailFilterGlobalStringRequest - Class in altitude.integrationServer.types: String to match on a campaign inbound email filter of type Bouncing or DeliveryFailure.
CampaignInboundEmailFilterGlobalStringRequest() - Constructor for class altitude.integrationServer.types.CampaignInboundEmailFilterGlobalStringRequest
CampaignInboundEmailFilterRequest - Class in altitude.integrationServer.types: Campaign inbound email filter request.
CampaignInboundEmailFilterRequest() - Constructor for class altitude.integrationServer.types.CampaignInboundEmailFilterRequest
CampaignInboundEmailFilterType - Enum Class in altitude.integrationServer.types: Type of an inbound email filter.
CampaignInfo - Class in altitude.integrationServer.types: Stores information about a campaign.
CampaignInfo() - Constructor for class altitude.integrationServer.types.CampaignInfo
CampaignInstantMessagingGatewayData - Class in altitude.integrationServer.types: Campaign instant messaging gateway data
CampaignInstantMessagingGatewayData() - Constructor for class altitude.integrationServer.types.CampaignInstantMessagingGatewayData
CampaignInstantMessagingGatewayRequest - Class in altitude.integrationServer.types: Represents a request to change the gateway of the campaign.
CampaignInstantMessagingGatewayRequest() - Constructor for class altitude.integrationServer.types.CampaignInstantMessagingGatewayRequest
CampaignIsAnonymous - Enum constant in enum class altitude.integrationServer.types.ContactProfileQueuedEmailBuiltInColumn: Campaign Is Anonymous
CampaignIsAnonymous - Enum constant in enum class altitude.integrationServer.types.ContactProfileQueuedSocialBuiltInColumn: Campaign Is Anonymous
CampaignIsAnonymous - Enum constant in enum class altitude.integrationServer.types.PendingWorkBuiltInColumn: Campaign Is Anonymous
CampaignIsAnonymous - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn: Campaign Is Anonymous
CampaignIsAnonymous - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn: Campaign Is Anonymous
CampaignIsAnonymous - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn: Campaign Is Anonymous
CampaignIsAnonymous - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn: Campaign Is Anonymous
CampaignIsAnonymous - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn: Campaign Is Anonymous
CampaignListener - Interface in altitude.integrationServer.events: Interface for handling CampaignEvent events.
CampaignLog - Enum constant in enum class altitude.integrationServer.types.BuiltInDimension: CampaignLog dimension
CampaignLogId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Campaign Log ID
CampaignMediaConfiguration - Class in altitude.integrationServer.types: Information about the configuration of the campaign medias.
CampaignMediaConfiguration() - Constructor for class altitude.integrationServer.types.CampaignMediaConfiguration
CampaignMessageAdapter - Class in altitude.integrationServer.events: Adapter for handling CampaignMessageEvent events.
CampaignMessageAdapter() - Constructor for class altitude.integrationServer.events.CampaignMessageAdapter
CampaignMessageEvent - Class in altitude.integrationServer.events: Notifies campaign agents of a broadcast message.
CampaignMessageEvent() - Constructor for class altitude.integrationServer.events.CampaignMessageEvent
CampaignMessageListener - Interface in altitude.integrationServer.events: Interface for handling CampaignMessageEvent events.
CampaignMessageOfTheDayChangedAdapter - Class in altitude.integrationServer.events: Adapter for handling CampaignMessageOfTheDayChangedEvent events.
CampaignMessageOfTheDayChangedAdapter() - Constructor for class altitude.integrationServer.events.CampaignMessageOfTheDayChangedAdapter
CampaignMessageOfTheDayChangedEvent - Class in altitude.integrationServer.events: Notifies that the message of the day of the campaign changed.
CampaignMessageOfTheDayChangedEvent() - Constructor for class altitude.integrationServer.events.CampaignMessageOfTheDayChangedEvent
CampaignMessageOfTheDayChangedListener - Interface in altitude.integrationServer.events: Interface for handling CampaignMessageOfTheDayChangedEvent events.
CampaignMonitoredDeviceData - Class in altitude.integrationServer.types: Contains the data used to update a monitored device of a campaign.
CampaignMonitoredDeviceData() - Constructor for class altitude.integrationServer.types.CampaignMonitoredDeviceData
CampaignMonitoredDeviceRequest - Class in altitude.integrationServer.types: Represents a request to update an entity.
CampaignMonitoredDeviceRequest() - Constructor for class altitude.integrationServer.types.CampaignMonitoredDeviceRequest
CampaignName - Enum constant in enum class altitude.integrationServer.types.AgentInCampaignOperationLogBuiltInColumn: Campaign
CampaignName - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Campaign
CampaignName - Enum constant in enum class altitude.integrationServer.types.CampaignOperationLogBuiltInColumn: Campaign
CampaignName - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn: Campaign
CampaignName - Enum constant in enum class altitude.integrationServer.types.ContactHistoryBuiltInColumn: Campaign
CampaignName - Enum constant in enum class altitude.integrationServer.types.ContactProfileInProgressWorkflowBuiltInColumn: Campaign
CampaignName - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn: Campaign
CampaignName - Enum constant in enum class altitude.integrationServer.types.ContactProfileQueuedEmailBuiltInColumn: Campaign
CampaignName - Enum constant in enum class altitude.integrationServer.types.ContactProfileQueuedSocialBuiltInColumn: Campaign
CampaignName - Enum constant in enum class altitude.integrationServer.types.ContactProfileScheduledContactBuiltInColumn: Campaign
CampaignName - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn: Campaign
CampaignName - Enum constant in enum class altitude.integrationServer.types.InteractionThreadBuiltInColumn: Campaign
CampaignName - Enum constant in enum class altitude.integrationServer.types.PendingWorkBuiltInColumn: Campaign
CampaignName - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn: Campaign
CampaignName - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn: Campaign
CampaignName - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn: Campaign
CampaignName - Enum constant in enum class altitude.integrationServer.types.RecordingBuiltInColumn: Campaign
CampaignName - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn: Campaign
CampaignName - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn: Campaign
CampaignName - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType: Campaign name.
CampaignName - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn: Campaign
CampaignOperation - Enum Class in altitude.integrationServer.types: Represents the operation received by the campaign.
CampaignOperationAdapter - Class in altitude.integrationServer.events: Adapter for handling CampaignOperationEvent events.
CampaignOperationAdapter() - Constructor for class altitude.integrationServer.events.CampaignOperationAdapter
CampaignOperationEvent - Class in altitude.integrationServer.events: Notifies agents of the request to invoke a specific campaign operation.
CampaignOperationEvent() - Constructor for class altitude.integrationServer.events.CampaignOperationEvent
CampaignOperationListener - Interface in altitude.integrationServer.events: Interface for handling CampaignOperationEvent events.
CampaignOperationLog - Class in altitude.integrationServer.types: Represents the information about the operation log of a campaign.
CampaignOperationLog - Enum constant in enum class altitude.integrationServer.types.EntityType: Campaign Operation Log
CampaignOperationLog() - Constructor for class altitude.integrationServer.types.CampaignOperationLog
CampaignOperationLogBuiltInColumn - Enum Class in altitude.integrationServer.types: Built in columns of the CampaignOperationLog table schema
CampaignOperationLogCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi: Interface for handling CursorClosedEvent events.
CampaignOperationLogType - Enum Class in altitude.integrationServer.types: Represents the type of a campaign log operation.
CampaignOutboundEmailAddress - Class in altitude.integrationServer.types: Represents a campaign outbound email address.
CampaignOutboundEmailAddress() - Constructor for class altitude.integrationServer.types.CampaignOutboundEmailAddress
CampaignOutboundEmailAddressRequest - Class in altitude.integrationServer.types: Represents a request to create an email address for an inbound campaign.
CampaignOutboundEmailAddressRequest() - Constructor for class altitude.integrationServer.types.CampaignOutboundEmailAddressRequest
CampaignPermissionBase - Class in altitude.integrationServer.types: Represents the campaign permission base
CampaignPermissionBase() - Constructor for class altitude.integrationServer.types.CampaignPermissionBase
CampaignPermissionRequestBase - Class in altitude.integrationServer.types: Represents the campaign permission request base
CampaignPermissionRequestBase() - Constructor for class altitude.integrationServer.types.CampaignPermissionRequestBase
CampaignRolePermission - Class in altitude.integrationServer.types: Represents the campaign role permission
CampaignRolePermission() - Constructor for class altitude.integrationServer.types.CampaignRolePermission
CampaignRolePermissionRequest - Class in altitude.integrationServer.types: Represents the campaign role permission request
CampaignRolePermissionRequest() - Constructor for class altitude.integrationServer.types.CampaignRolePermissionRequest
CampaignSaveActivityErrorListener - Interface in altitude.integrationServer.iJavaApi: Interface for handling SaveActivityErrorEvent events.
CampaignSchedule - Enum constant in enum class altitude.integrationServer.types.EntityType: Campaign Schedule
CampaignScheduleDetail - Class in altitude.integrationServer.types: Represents a campaign schedule detail.
CampaignScheduleDetail - Enum constant in enum class altitude.integrationServer.types.EntityType: Campaign Schedule Detail
CampaignScheduleDetail() - Constructor for class altitude.integrationServer.types.CampaignScheduleDetail
CampaignScheduleDetailRequest - Class in altitude.integrationServer.types: Represents a campaign schedule detail request.
CampaignScheduleDetailRequest() - Constructor for class altitude.integrationServer.types.CampaignScheduleDetailRequest
CampaignScheduleOperationalProfile - Enum constant in enum class altitude.integrationServer.types.EntityType: Campaign Schedule Operational Profile
CampaignScheduleOperationalProfileDetail - Enum constant in enum class altitude.integrationServer.types.EntityType: Campaign Schedule Operational Profile Detail
CampaignServiceId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Campaign Service Id
CampaignState - Enum Class in altitude.integrationServer.types: Represents the states of the campaign.
CampaignState - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Campaign State
CampaignStateChangedAdapter - Class in altitude.integrationServer.events: Adapter for handling CampaignStateChangedEvent events.
CampaignStateChangedAdapter() - Constructor for class altitude.integrationServer.events.CampaignStateChangedAdapter
CampaignStateChangedEvent - Class in altitude.integrationServer.events: Notifies agents that the state of the campaign changed.
CampaignStateChangedEvent() - Constructor for class altitude.integrationServer.events.CampaignStateChangedEvent
CampaignStateChangedListener - Interface in altitude.integrationServer.events: Interface for handling CampaignStateChangedEvent events.
CampaignTargetAgents - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Campaign Target Agents
CampaignTargetAgentType - Enum Class in altitude.integrationServer.types: Represents the campaign target agent types.
CampaignTelephonyGatewayData - Class in altitude.integrationServer.types: Campaign telephony gateway data
CampaignTelephonyGatewayData() - Constructor for class altitude.integrationServer.types.CampaignTelephonyGatewayData
CampaignTelephonyGatewayRequest - Class in altitude.integrationServer.types: Represents a request to create a DNIS.
CampaignTelephonyGatewayRequest() - Constructor for class altitude.integrationServer.types.CampaignTelephonyGatewayRequest
CampaignType - Enum Class in altitude.integrationServer.types: Represents the types of campaigns.
CampaignType - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Campaign Type
CampaignUpdateRequest - Class in altitude.integrationServer.types: Contains the data used to update a campaign.
CampaignUpdateRequest() - Constructor for class altitude.integrationServer.types.CampaignUpdateRequest
CampaignUpdateRequestBase - Class in altitude.integrationServer.types: Contains the data used to update a campaign.
CampaignUpdateRequestBase() - Constructor for class altitude.integrationServer.types.CampaignUpdateRequestBase
Cancel - Enum constant in enum class altitude.integrationServer.types.SupervisionType: Cancel.
cancelBackgroundTask(int) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Cancels the background task.
cancelContactProfileGdprRequest(int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Cancels a contact profile GDPR request.
cancelContacts(String, String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Cancel contacts, non-connected interactions or workflow tasks.
Canceled - Enum constant in enum class altitude.integrationServer.types.BackgroundTaskStatus: Canceled.
Canceled - Enum constant in enum class altitude.integrationServer.types.ContactProfileGdprRequestStatus: Canceled.
Canceled - Enum constant in enum class altitude.integrationServer.types.InteractionDetailedStatus: Canceled.
Canceled - Enum constant in enum class altitude.integrationServer.types.InteractionStatus: Canceled.
Canceled - Enum constant in enum class altitude.integrationServer.types.InteractionTerminationStatus: Canceled.
Canceled - Enum constant in enum class altitude.integrationServer.types.WorkflowProcessStatus: Canceled
CanceledBeforeConnection - Enum constant in enum class altitude.integrationServer.types.ContactBusinessStatus: Canceled before connection
CanceledTotal - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: No.
cancelEmailCustomInteraction(int) - Method in interface altitude.integrationServer.iJavaApi.ICustomInteractionManager: Cancels the email custom interaction.
cancelEntityUploadTask() - Method in interface altitude.integrationServer.iJavaApi.IEntityUploader: Cancels an entity upload task in the Altitude uCI Server.
CancellationMoment - Enum constant in enum class altitude.integrationServer.types.ContactProfileGdprRequestBuiltInColumn: Cancellation Moment
cancelSocialInteraction(int) - Method in interface altitude.integrationServer.iJavaApi.ICustomInteractionManager: Cancels the social interaction.
cancelSupervisionRequest() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: Cancel supervision request.
CancelSupervisionRequest - Enum constant in enum class altitude.integrationServer.types.PhoneRequest: Cancel supervision request.
cancelWorkflowProcessById(int) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Cancels the workflow process.
cancelWorkflowProcessByUniqueId(String) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Cancels the workflow process.
cancelWorkflowProcesses(String) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Cancels workflow processes.
CanPickUp - Enum constant in enum class altitude.integrationServer.types.ContactProfileInProgressWorkflowBuiltInColumn: Can pick up
CanPickUp - Enum constant in enum class altitude.integrationServer.types.ContactProfileQueuedEmailBuiltInColumn: Can pick up
CanPickUp - Enum constant in enum class altitude.integrationServer.types.ContactProfileQueuedSocialBuiltInColumn: Can pick up
CanPickUp - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn: Can pick up
CanPickUp - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn: Can pick up
CanPickUp - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn: Can pick up
CanPickUp - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn: Can pick up
CascadeAgentIsLogged - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Agent is logged
CascadeAgentIsNotLogged - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Agent is not logged
CascadeAssignedAgentHasCampaignClosed - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Agent has the campaign closed
CascadeAssignedAgentHasCampaignOpened - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Agent has opened the campaign
CascadeCampaignIsClosed - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Campaign is closed
CascadeCampaignIsOpened - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Campaign is opened
CascadeCampaignIsSuspended - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Campaign is suspended
Category - Enum constant in enum class altitude.integrationServer.types.EntityType: Category
categoryAssignCampaignByName(int, String) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Assigns a category to a campaign.
CategoryBasePermission - Class in altitude.integrationServer.types: Represents the category base permission
CategoryBasePermission() - Constructor for class altitude.integrationServer.types.CategoryBasePermission
CategoryBasePermissionRequest - Class in altitude.integrationServer.types: Represents the category base permission request
CategoryBasePermissionRequest() - Constructor for class altitude.integrationServer.types.CategoryBasePermissionRequest
CategoryCreateRequest - Class in altitude.integrationServer.types: Contains the data used to create and update a category.
CategoryCreateRequest() - Constructor for class altitude.integrationServer.types.CategoryCreateRequest
CategoryData - Class in altitude.integrationServer.types: Stores the data of a category.
CategoryData() - Constructor for class altitude.integrationServer.types.CategoryData
categoryDeAssignCampaignByName(int, String) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Deassigns a category to a campaign.
CategoryId - Enum constant in enum class altitude.integrationServer.types.KBDocumentBuiltInColumn: Category Id
CategoryInCampaign - Enum constant in enum class altitude.integrationServer.types.EntityType: Category in campaign
CategoryInfo - Class in altitude.integrationServer.types: Holds information about a category.
CategoryInfo() - Constructor for class altitude.integrationServer.types.CategoryInfo
CategoryName - Enum constant in enum class altitude.integrationServer.types.KBDocumentBuiltInColumn: Category Name
CategoryPath - Enum constant in enum class altitude.integrationServer.types.KBDocumentBuiltInColumn: Category Path
CategoryPermissionBase - Class in altitude.integrationServer.types: Represents the category permission base
CategoryPermissionBase() - Constructor for class altitude.integrationServer.types.CategoryPermissionBase
CategoryPermissionRequestBase - Class in altitude.integrationServer.types: Represents the category permission request base
CategoryPermissionRequestBase() - Constructor for class altitude.integrationServer.types.CategoryPermissionRequestBase
CategoryRolePermission - Class in altitude.integrationServer.types: Represents the category role permission
CategoryRolePermission() - Constructor for class altitude.integrationServer.types.CategoryRolePermission
CategoryRolePermissionRequest - Class in altitude.integrationServer.types: Represents the category role permission request
CategoryRolePermissionRequest() - Constructor for class altitude.integrationServer.types.CategoryRolePermissionRequest
CategoryUpdateRequest - Class in altitude.integrationServer.types: Contains the data used to update a category.
CategoryUpdateRequest() - Constructor for class altitude.integrationServer.types.CategoryUpdateRequest
CategoryUpdateRequestBase - Class in altitude.integrationServer.types: Contains the data used to update a category.
CategoryUpdateRequestBase() - Constructor for class altitude.integrationServer.types.CategoryUpdateRequestBase
CertificateExpiringNDays - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType: Number of days for SSL certificate expiration.
changeNotReadyReason(String) - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaign: Changes the agent not ready reason in the campaign.
changeSpeakerVolume(SoftPhoneSpeakerVolumeChange) - Method in interface altitude.integrationServer.iJavaApi.ISoftPhone: Increments or decrements the speaker volume.
ChannelNotReady - Enum constant in enum class altitude.integrationServer.types.RecordingTerminationReason: Recording failed because channel is not ready.
CheckForNewEmailInterval - Enum constant in enum class altitude.integrationServer.types.CampaignBuiltInColumn: Check For New Email Interval
Children - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn: Children
Children - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn: Children
Children - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn: Children
Children - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn: Children
Children - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn: Children
Children - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn: Children
Children - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn: Children
Children - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn: Children
Children - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn: Children
CiscoCallManagerTapi - Enum constant in enum class altitude.integrationServer.types.SwitchType: Cisco Unified Communications Manager TAPI
Cleanup - Enum constant in enum class altitude.integrationServer.types.BuiltInNotReadyReason: Not ready after cleanup
Cleanup - Enum constant in enum class altitude.integrationServer.types.LogoutType: Cleanup.
CLEANUP_NOT_READY_REASON_NAME - Static variable in class altitude.integrationServer.types.Constants: Name of the not ready after cleanup not ready reason.
cleanupAgent(String) - Method in interface altitude.integrationServer.iJavaApi.IAgentManager: Cleans the agent in the instance if logged as agent.
cleanupSupervisor(String) - Method in interface altitude.integrationServer.iJavaApi.IAgentManager: Cleans the agent in the instance if logged as supervisor.
clear(boolean) - Method in interface altitude.integrationServer.iJavaApi.IEmailMedia: Clears the data transaction.
clear(boolean) - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia: Clears the interaction.
clear(boolean) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: Clears the call profile.
clear(boolean) - Method in interface altitude.integrationServer.iJavaApi.ISocialMedia: Clears the data transaction.
Clear - Enum constant in enum class altitude.integrationServer.types.EmailInteractionRequest: Clear.
Clear - Enum constant in enum class altitude.integrationServer.types.InstantMessagingRequest: Clears the interaction.
ClearCallProfile - Enum constant in enum class altitude.integrationServer.types.PhoneRequest: Clear the call.
clearDigits() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: Requests to clear DTMF digits.
ClearDigits - Enum constant in enum class altitude.integrationServer.types.PhoneRequest: Clears the digits.
Cleared - Enum constant in enum class altitude.integrationServer.types.EmailInteractionState: Cleared.
Cleared - Enum constant in enum class altitude.integrationServer.types.IMCustomInteractionState: Cleared and no longer exists.
Cleared - Enum constant in enum class altitude.integrationServer.types.InstantMessagingInteractionState: Cleared and no longer exists.
Cleared - Enum constant in enum class altitude.integrationServer.types.PhoneInteractionState: Cleared and no longer exists.
Cleared - Enum constant in enum class altitude.integrationServer.types.SocialInteractionState: Cleared.
Cleared - Enum constant in enum class altitude.integrationServer.types.SupervisionState: Cleared.
Cleared - Enum constant in enum class altitude.integrationServer.types.WorkflowInteractionState: Cleared.
close() - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaign: Closes the campaign of the agent.
close() - Method in interface altitude.integrationServer.iJavaApi.ICursor: Closes the cursor.
close() - Method in interface altitude.integrationServer.iJavaApi.IEntityUploader: Dispose this object in the IntegrationServer.
Close - Enum constant in enum class altitude.integrationServer.types.AgentInCampaignOperation: Close.
Closed - Enum constant in enum class altitude.integrationServer.types.CampaignGatewayState: Closed.
Closed - Enum constant in enum class altitude.integrationServer.types.CursorState: The cursor is closed.
Closed - Enum constant in enum class altitude.integrationServer.types.ServiceState: The service is offline.
closeOnIdleTimeout(Duration) - Method in interface altitude.integrationServer.iJavaApi.ICursor: Automatically close the cursor when it is idle for the specified amount of time.
closeOnSessionCleared(int) - Method in interface altitude.integrationServer.iJavaApi.ICursor: Automatically close the cursor when the specified session is cleared.
ClosingCampaign - Enum constant in enum class altitude.integrationServer.types.ShutdownEvolutionTask: Closing campaign in shutdown.
ClosingCampaigns - Enum constant in enum class altitude.integrationServer.types.ShutdownEvolutionTask: Closing all campaigns in shutdown.
collectDigits(int, String, int, int) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: Requests to collect DTMF digits and returns the digits through the event DigitsCollectedEvent.
collectDigits(int, String, int, int, int) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: Requests to collect DTMF digits and returns the digits through the event DigitsCollectedEvent.
CollectDigits - Enum constant in enum class altitude.integrationServer.types.PhoneRequest: Collects DTMF digits.
CollectDigitsResult - Class in altitude.integrationServer.types: Stores the result of the IPhoneMedia CollectDigitsResult operation.
CollectDigitsResult() - Constructor for class altitude.integrationServer.types.CollectDigitsResult
collectDigitsSynchronous(int, String, int, int) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: Requests to collect DTMF digits and returns the digits immediately.
collectDigitsSynchronous(int, String, int, int, int) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: Requests to collect DTMF digits and returns the digits immediately.
ColumnType - Enum Class in altitude.integrationServer.types: Represents the types of columns.
Comments - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn: Comments
Comments - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn: Comments
Comments - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn: Comments
Comments - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn: Comments
Comments - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn: Comments
Comments - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn: Comments
Comments - Enum constant in enum class altitude.integrationServer.types.RecordingBuiltInColumn: Comments
Comments - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn: Comments
Comments - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn: Comments
Comments - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn: Comments
Comms - Enum constant in enum class altitude.integrationServer.types.SavedReportStatus: Aborted due to internal communications problems.
Company - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn: Company
Company - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn: Company
Company - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn: Company
Company - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn: Company
Company - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn: Company
Company - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn: Company
Company - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn: Company
Company - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn: Company
Company - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn: Company
Completed - Enum constant in enum class altitude.integrationServer.types.BackgroundTaskStatus: Completed.
conference(boolean) - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia: Initiates a conference.
conference(boolean) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: Performs a conference call between users.
Conference - Enum constant in enum class altitude.integrationServer.types.InstantMessagingRequest: Conference.
Conference - Enum constant in enum class altitude.integrationServer.types.PhoneRequest: Conference.
Conferenced - Enum constant in enum class altitude.integrationServer.types.InstantMessagingProgress: Conferenced.
Conferenced - Enum constant in enum class altitude.integrationServer.types.PhoneProgress: Conferenced.
Configuration - Enum constant in enum class altitude.integrationServer.types.RecordingInitiatorType: Configuration.
ConfigurationLog - Class in altitude.integrationServer.types: Represents the information about the configuration log.
ConfigurationLog - Enum constant in enum class altitude.integrationServer.types.EntityType: Configuration Log
ConfigurationLog() - Constructor for class altitude.integrationServer.types.ConfigurationLog
ConfigurationLogBuiltInColumn - Enum Class in altitude.integrationServer.types: Built in columns of the ConfigurationLog table schema
ConfigurationLogCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi: Interface for handling CursorClosedEvent events.
ConfigurationLogField - Class in altitude.integrationServer.types: Represents the information about the configuration log field.
ConfigurationLogField - Enum constant in enum class altitude.integrationServer.types.EntityType: Configuration Log Field
ConfigurationLogField() - Constructor for class altitude.integrationServer.types.ConfigurationLogField
ConflictReason - Enum constant in enum class altitude.integrationServer.types.OxeSynchroDashboardBuiltInColumn: Conflict Reason
Connect - Enum constant in enum class altitude.integrationServer.types.CallClassificationAction: Connect.
Connect - Enum constant in enum class altitude.integrationServer.types.InstantMessagingRequest: Initiates an interaction.
Connected - Enum constant in enum class altitude.integrationServer.types.IMCustomInteractionState: Connected.
Connected - Enum constant in enum class altitude.integrationServer.types.InstantMessagingInteractionState: Connected.
Connected - Enum constant in enum class altitude.integrationServer.types.InteractionSegmentState: Connected.
Connected - Enum constant in enum class altitude.integrationServer.types.PhoneInteractionState: Connected.
ConnectionLost - Enum constant in enum class altitude.integrationServer.types.LogoutType: Connection lost.
ConnectionLost - Enum constant in enum class altitude.integrationServer.types.RecordingTerminationReason: AVR manager lost connection with the recording channel.
Consent - Enum constant in enum class altitude.integrationServer.types.EntityType: Consent
ConsentAudit - Enum constant in enum class altitude.integrationServer.types.EntityType: Consent Audit
ConsentAuditBasePermission - Class in altitude.integrationServer.types: Represents the consent audit base permission
ConsentAuditBasePermission() - Constructor for class altitude.integrationServer.types.ConsentAuditBasePermission
ConsentAuditBasePermissionRequest - Class in altitude.integrationServer.types: Represents the consent audit base permission request
ConsentAuditBasePermissionRequest() - Constructor for class altitude.integrationServer.types.ConsentAuditBasePermissionRequest
ConsentAuditBuiltInColumn - Enum Class in altitude.integrationServer.types: Built in columns of the ConsentAudit table schema
ConsentAuditCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi: Interface for handling CursorClosedEvent events.
ConsentAuditData - Class in altitude.integrationServer.types: Represents the information about a consent audit.
ConsentAuditData() - Constructor for class altitude.integrationServer.types.ConsentAuditData
ConsentAuditOperation - Enum Class in altitude.integrationServer.types: Represents the type of an consent audit operation.
ConsentAuditPermissionBase - Class in altitude.integrationServer.types: Represents the consent audit permission base
ConsentAuditPermissionBase() - Constructor for class altitude.integrationServer.types.ConsentAuditPermissionBase
ConsentAuditPermissionRequestBase - Class in altitude.integrationServer.types: Represents the consent audit permission request base
ConsentAuditPermissionRequestBase() - Constructor for class altitude.integrationServer.types.ConsentAuditPermissionRequestBase
ConsentBasePermission - Class in altitude.integrationServer.types: Represents the consent base permission
ConsentBasePermission() - Constructor for class altitude.integrationServer.types.ConsentBasePermission
ConsentBasePermissionRequest - Class in altitude.integrationServer.types: Represents the consent base permission request
ConsentBasePermissionRequest() - Constructor for class altitude.integrationServer.types.ConsentBasePermissionRequest
ConsentBuiltInColumn - Enum Class in altitude.integrationServer.types: Built in columns of the Consent table schema
ConsentCreateRequest - Class in altitude.integrationServer.types: Contains the data used to create a consent.
ConsentCreateRequest() - Constructor for class altitude.integrationServer.types.ConsentCreateRequest
ConsentCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi: Interface for handling CursorClosedEvent events.
ConsentData - Class in altitude.integrationServer.types: Represents the information about a consent.
ConsentData() - Constructor for class altitude.integrationServer.types.ConsentData
ConsentPermissionBase - Class in altitude.integrationServer.types: Represents the consent permission base
ConsentPermissionBase() - Constructor for class altitude.integrationServer.types.ConsentPermissionBase
ConsentPermissionRequestBase - Class in altitude.integrationServer.types: Represents the consent permission request base
ConsentPermissionRequestBase() - Constructor for class altitude.integrationServer.types.ConsentPermissionRequestBase
ConsentType - Enum Class in altitude.integrationServer.types: Represents the type of a consent.
ConsentUpdateRequest - Class in altitude.integrationServer.types: Contains the data used to update a consent.
ConsentUpdateRequest() - Constructor for class altitude.integrationServer.types.ConsentUpdateRequest
ConsentUpdateRequestBase - Class in altitude.integrationServer.types: Contains the data used to update a consent.
ConsentUpdateRequestBase() - Constructor for class altitude.integrationServer.types.ConsentUpdateRequestBase
Constants - Class in altitude.integrationServer.types: Defines the API constants.
Constants() - Constructor for class altitude.integrationServer.types.Constants
Contact - Class in altitude.integrationServer.types: Represents the information about a contact.
Contact - Enum constant in enum class altitude.integrationServer.types.EntityType: Contact
Contact - Enum constant in enum class altitude.integrationServer.types.PendingWorkType: Outbound contact.
Contact() - Constructor for class altitude.integrationServer.types.Contact
CONTACT_PROFILE_UNIQUE_ID_COLUMN_NAME - Static variable in class altitude.integrationServer.types.Constants: Default name of the Unique Id column used in all table schemas that have contact profiles.
ContactBasePermission - Class in altitude.integrationServer.types: Represents the contact base permission
ContactBasePermission() - Constructor for class altitude.integrationServer.types.ContactBasePermission
ContactBasePermissionRequest - Class in altitude.integrationServer.types: Represents the contact base permission request
ContactBasePermissionRequest() - Constructor for class altitude.integrationServer.types.ContactBasePermissionRequest
ContactBuiltInColumn - Enum Class in altitude.integrationServer.types: Built in columns of the Contact table schema
ContactBusinessStatus - Enum Class in altitude.integrationServer.types: Business status of the contact.
ContactCenterConfigurationSummary - Enum constant in enum class altitude.integrationServer.types.EntityType: Contact Center Configuration Summary
ContactCreateRequest - Class in altitude.integrationServer.types: Contains the data used to create a contact.
ContactCreateRequest() - Constructor for class altitude.integrationServer.types.ContactCreateRequest
ContactCreateStatus - Enum Class in altitude.integrationServer.types: Represents the status of a created contact.
ContactCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi: Interface for handling CursorClosedEvent events.
ContactDataContext - Enum constant in enum class altitude.integrationServer.types.EntityType: Contact Data Context
ContactEventActionType - Enum Class in altitude.integrationServer.types: Represents the type of action of a contact event.
ContactEventOutcomeType - Enum Class in altitude.integrationServer.types: Represents the type of interaction outcome of a contact event.
ContactFailedReason - Enum Class in altitude.integrationServer.types: Defines the reasons for the failure of a contact.
ContactHistoryBuiltInColumn - Enum Class in altitude.integrationServer.types: Built in columns of the ContactHistory table schema
ContactHistoryCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi: Interface for handling CursorClosedEvent events.
ContactHistoryEntry - Class in altitude.integrationServer.types: Represents the information about a contact.
ContactHistoryEntry() - Constructor for class altitude.integrationServer.types.ContactHistoryEntry
ContactId - Enum constant in enum class altitude.integrationServer.types.ContactHistoryBuiltInColumn: Contact Id
ContactId - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn: Contact Id
ContactId - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn: Contact Id
ContactId - Enum constant in enum class altitude.integrationServer.types.InteractionThreadBuiltInColumn: Contact Id
ContactId - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType: Contact ID.
ContactList - Class in altitude.integrationServer.types: Represents a contact list.
ContactList - Enum constant in enum class altitude.integrationServer.types.BuiltInDimension: ContactList dimension
ContactList - Enum constant in enum class altitude.integrationServer.types.EntityType: Contact list
ContactList() - Constructor for class altitude.integrationServer.types.ContactList
ContactListBase - Class in altitude.integrationServer.types: Represents a contact list base.
ContactListBase() - Constructor for class altitude.integrationServer.types.ContactListBase
ContactListCreationMoment - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Contact List Creation Moment
ContactListDescription - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Contact List Description
ContactListDistributionFilter - Enum constant in enum class altitude.integrationServer.types.EntityType: Contact List Distribution Filter
ContactListDistributionRule - Enum constant in enum class altitude.integrationServer.types.EntityType: Contact List Distribution Rule
ContactListGuiName - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn: Contact List
ContactListGuiName - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn: Contact List
ContactListGuiName - Enum constant in enum class altitude.integrationServer.types.InteractionThreadBuiltInColumn: Contact List
ContactListId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Contact List ID
ContactListId - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn: Contact List ID
ContactListId - Enum constant in enum class altitude.integrationServer.types.ContactHistoryBuiltInColumn: Contact List ID
ContactListId - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn: Contact List ID
ContactListId - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn: Contact List ID
ContactListId - Enum constant in enum class altitude.integrationServer.types.InteractionThreadBuiltInColumn: Contact List ID
ContactListId - Enum constant in enum class altitude.integrationServer.types.SystemEventLogBuiltInColumn: Contact List ID
ContactListId - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType: Contact List.
ContactListIsBuiltIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Contact List Is Built In
ContactListName - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Contact List
ContactListName - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn: Contact List
ContactListName - Enum constant in enum class altitude.integrationServer.types.ContactHistoryBuiltInColumn: Contact List
ContactListName - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn: Contact List
ContactListName - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn: Contact List
ContactListName - Enum constant in enum class altitude.integrationServer.types.InteractionThreadBuiltInColumn: Contact List
ContactListName - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType: Contact list name.
ContactListQuota - Enum constant in enum class altitude.integrationServer.types.EntityType: Contact List Quota
ContactListScheduleDetail - Enum constant in enum class altitude.integrationServer.types.EntityType: Contact List Schedule Detail
ContactListState - Enum Class in altitude.integrationServer.types: Represents the state of a contact list.
ContactListStatus - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Contact List Status
ContactLoadedAdapter - Class in altitude.integrationServer.events: Adapter for handling ContactLoadedEvent events.
ContactLoadedAdapter() - Constructor for class altitude.integrationServer.events.ContactLoadedAdapter
ContactLoadedEvent - Class in altitude.integrationServer.events: Notifies that the contact was loaded.
ContactLoadedEvent() - Constructor for class altitude.integrationServer.events.ContactLoadedEvent
ContactLoadedListener - Interface in altitude.integrationServer.events: Interface for handling ContactLoadedEvent events.
ContactLoadProgressAdapter - Class in altitude.integrationServer.events: Adapter for handling ContactLoadProgressEvent events.
ContactLoadProgressAdapter() - Constructor for class altitude.integrationServer.events.ContactLoadProgressAdapter
ContactLoadProgressEvent - Class in altitude.integrationServer.events: Notifies about a contact that is being simultaneously handled by several agents and has been modified by one of them.
ContactLoadProgressEvent() - Constructor for class altitude.integrationServer.events.ContactLoadProgressEvent
ContactLoadProgressListener - Interface in altitude.integrationServer.events: Interface for handling ContactLoadProgressEvent events.
ContactPendingWork - Class in altitude.integrationServer.types: Represents the specific data for a PendingWork of type Contact.
ContactPendingWork() - Constructor for class altitude.integrationServer.types.ContactPendingWork
ContactPermissionBase - Class in altitude.integrationServer.types: Represents the contact permission base
ContactPermissionBase() - Constructor for class altitude.integrationServer.types.ContactPermissionBase
ContactPermissionRequestBase - Class in altitude.integrationServer.types: Represents the contact permission request base
ContactPermissionRequestBase() - Constructor for class altitude.integrationServer.types.ContactPermissionRequestBase
ContactProfile - Class in altitude.integrationServer.types: Stores the data of a contact profile.
ContactProfile - Enum constant in enum class altitude.integrationServer.types.BuiltInDimension: ContactProfile dimension
ContactProfile - Enum constant in enum class altitude.integrationServer.types.EntityType: Contact Profile
ContactProfile() - Constructor for class altitude.integrationServer.types.ContactProfile
ContactProfileBase - Class in altitude.integrationServer.types: Stores the data of a contact profile.
ContactProfileBase() - Constructor for class altitude.integrationServer.types.ContactProfileBase
ContactProfileBasePermission - Class in altitude.integrationServer.types: Represents the contact profile base permission
ContactProfileBasePermission() - Constructor for class altitude.integrationServer.types.ContactProfileBasePermission
ContactProfileBasePermissionRequest - Class in altitude.integrationServer.types: Represents the contact profile base permission request
ContactProfileBasePermissionRequest() - Constructor for class altitude.integrationServer.types.ContactProfileBasePermissionRequest
ContactProfileBuiltInColumn - Enum Class in altitude.integrationServer.types: Built in columns of the ContactProfile table schema
ContactProfileCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi: Interface for handling CursorClosedEvent events.
ContactProfileFieldPrivacy - Enum constant in enum class altitude.integrationServer.types.EntityType: Contact Profile Field Privacy
ContactProfileFieldPrivacyBasePermission - Class in altitude.integrationServer.types: Represents the contact profile field privacy base permission
ContactProfileFieldPrivacyBasePermission() - Constructor for class altitude.integrationServer.types.ContactProfileFieldPrivacyBasePermission
ContactProfileFieldPrivacyBasePermissionRequest - Class in altitude.integrationServer.types: Represents the contact profile field privacy base permission request
ContactProfileFieldPrivacyBasePermissionRequest() - Constructor for class altitude.integrationServer.types.ContactProfileFieldPrivacyBasePermissionRequest
ContactProfileFieldPrivacyBuiltInColumn - Enum Class in altitude.integrationServer.types: Built in columns of the ContactProfileFieldPrivacy table schema
ContactProfileFieldPrivacyCreateRequest - Class in altitude.integrationServer.types: Contains the data used to create a contact profile field privacy.
ContactProfileFieldPrivacyCreateRequest() - Constructor for class altitude.integrationServer.types.ContactProfileFieldPrivacyCreateRequest
ContactProfileFieldPrivacyCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi: Interface for handling CursorClosedEvent events.
ContactProfileFieldPrivacyData - Class in altitude.integrationServer.types: Represents the information about a contact profile field privacy.
ContactProfileFieldPrivacyData() - Constructor for class altitude.integrationServer.types.ContactProfileFieldPrivacyData
ContactProfileFieldPrivacyPermissionBase - Class in altitude.integrationServer.types: Represents the contact profile field privacy permission base
ContactProfileFieldPrivacyPermissionBase() - Constructor for class altitude.integrationServer.types.ContactProfileFieldPrivacyPermissionBase
ContactProfileFieldPrivacyPermissionRequestBase - Class in altitude.integrationServer.types: Represents the contact profile field privacy permission request base
ContactProfileFieldPrivacyPermissionRequestBase() - Constructor for class altitude.integrationServer.types.ContactProfileFieldPrivacyPermissionRequestBase
ContactProfileFieldPrivacyUpdateRequest - Class in altitude.integrationServer.types: Contains the data used to update a contact profile field privacy.
ContactProfileFieldPrivacyUpdateRequest() - Constructor for class altitude.integrationServer.types.ContactProfileFieldPrivacyUpdateRequest
ContactProfileFieldPrivacyUpdateRequestBase - Class in altitude.integrationServer.types: Contains the data used to update a contact profile field privacy.
ContactProfileFieldPrivacyUpdateRequestBase() - Constructor for class altitude.integrationServer.types.ContactProfileFieldPrivacyUpdateRequestBase
ContactProfileFieldType - Enum Class in altitude.integrationServer.types: Represents the types of contact profile fields.
ContactProfileFirstName - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: First Name
ContactProfileGdprRequest - Class in altitude.integrationServer.types: Contains the data used to create a contact profile GDPR request.
ContactProfileGdprRequest - Enum constant in enum class altitude.integrationServer.types.EntityType: Contact Profile GDPR Request
ContactProfileGdprRequest() - Constructor for class altitude.integrationServer.types.ContactProfileGdprRequest
ContactProfileGdprRequestBasePermission - Class in altitude.integrationServer.types: Represents the contact profile GDPR request base permission
ContactProfileGdprRequestBasePermission() - Constructor for class altitude.integrationServer.types.ContactProfileGdprRequestBasePermission
ContactProfileGdprRequestBasePermissionRequest - Class in altitude.integrationServer.types: Represents the contact profile GDPR request base permission request
ContactProfileGdprRequestBasePermissionRequest() - Constructor for class altitude.integrationServer.types.ContactProfileGdprRequestBasePermissionRequest
ContactProfileGdprRequestBuiltInColumn - Enum Class in altitude.integrationServer.types: Built in columns of the ContactProfileGdprRequest table schema
ContactProfileGdprRequestCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi: Interface for handling CursorClosedEvent events.
ContactProfileGdprRequestData - Class in altitude.integrationServer.types: Represents the information about a contact profile GDPR request.
ContactProfileGdprRequestData() - Constructor for class altitude.integrationServer.types.ContactProfileGdprRequestData
ContactProfileGdprRequestPermissionBase - Class in altitude.integrationServer.types: Represents the contact profile GDPR request permission base
ContactProfileGdprRequestPermissionBase() - Constructor for class altitude.integrationServer.types.ContactProfileGdprRequestPermissionBase
ContactProfileGdprRequestPermissionRequestBase - Class in altitude.integrationServer.types: Represents the contact profile GDPR request permission request base
ContactProfileGdprRequestPermissionRequestBase() - Constructor for class altitude.integrationServer.types.ContactProfileGdprRequestPermissionRequestBase
ContactProfileGdprRequestStatus - Enum Class in altitude.integrationServer.types: Represents the status of a contact profile GDPR request.
ContactProfileGdprRequestStatusDetailsType - Enum Class in altitude.integrationServer.types: Represents the type of a contact profile GDPR request status details.
ContactProfileGdprRequestType - Enum Class in altitude.integrationServer.types: Represents the type of a contact profile GDPR request.
ContactProfileGender - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Gender
ContactProfileId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Contact Profile ID
ContactProfileId - Enum constant in enum class altitude.integrationServer.types.ConsentBuiltInColumn: Contact Profile Id
ContactProfileId - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn: Contact Profile Id
ContactProfileId - Enum constant in enum class altitude.integrationServer.types.ContactHistoryBuiltInColumn: Contact Profile Id
ContactProfileId - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn: Contact Profile Id
ContactProfileId - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn: Contact Profile Id
ContactProfileId - Enum constant in enum class altitude.integrationServer.types.InteractionThreadBuiltInColumn: Contact Profile Id
ContactProfileId - Enum constant in enum class altitude.integrationServer.types.PendingWorkBuiltInColumn: Contact Profile Id
ContactProfileId - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn: Contact Profile Id
ContactProfileId - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn: Contact Profile Id
ContactProfileId - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn: Contact Profile Id
ContactProfileId - Enum constant in enum class altitude.integrationServer.types.RecordingBuiltInColumn: Contact Profile Id
ContactProfileId - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn: Contact Profile Id
ContactProfileId - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn: Contact Profile Id
ContactProfileId - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType: Contact profile.
ContactProfileId - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn: Contact Profile Id
ContactProfileInProgressWorkflowBuiltInColumn - Enum Class in altitude.integrationServer.types: Built in columns of the ContactProfileInProgressWorkflow table schema
ContactProfileInProgressWorkflowCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi: Interface for handling CursorClosedEvent events.
ContactProfileInteractionHistoryBuiltInColumn - Enum Class in altitude.integrationServer.types: Built in columns of the ContactProfileInteractionHistory table schema
ContactProfileInteractionHistoryCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi: Interface for handling CursorClosedEvent events.
ContactProfileJobTitle - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Job Title
ContactProfileLastName - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Last Name
ContactProfileMiddleName - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Middle Name
ContactProfilePendingWork - Class in altitude.integrationServer.types: Represents the contact profile data related with a PendingWork.
ContactProfilePendingWork() - Constructor for class altitude.integrationServer.types.ContactProfilePendingWork
ContactProfilePermissionBase - Class in altitude.integrationServer.types: Represents the contact profile permission base
ContactProfilePermissionBase() - Constructor for class altitude.integrationServer.types.ContactProfilePermissionBase
ContactProfilePermissionRequestBase - Class in altitude.integrationServer.types: Represents the contact profile permission request base
ContactProfilePermissionRequestBase() - Constructor for class altitude.integrationServer.types.ContactProfilePermissionRequestBase
ContactProfileQueuedEmailBuiltInColumn - Enum Class in altitude.integrationServer.types: Built in columns of the ContactProfileQueuedEmail table schema
ContactProfileQueuedEmailCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi: Interface for handling CursorClosedEvent events.
ContactProfileQueuedSocialBuiltInColumn - Enum Class in altitude.integrationServer.types: Built in columns of the ContactProfileQueuedSocial table schema
ContactProfileQueuedSocialCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi: Interface for handling CursorClosedEvent events.
ContactProfileRequest - Class in altitude.integrationServer.types: Contains the data used to create and update a contact profile.
ContactProfileRequest() - Constructor for class altitude.integrationServer.types.ContactProfileRequest
ContactProfileScheduledContactBuiltInColumn - Enum Class in altitude.integrationServer.types: Built in columns of the ContactProfileScheduledContact table schema
ContactProfileScheduledContactCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi: Interface for handling CursorClosedEvent events.
ContactProfileTitle - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Title
ContactProfileUniqueId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Unique Id
ContactProfileUniqueId - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType: Contact profile Unique Id
ContactProfileUpdatedAdapter - Class in altitude.integrationServer.events: Adapter for handling ContactProfileUpdatedEvent events.
ContactProfileUpdatedAdapter() - Constructor for class altitude.integrationServer.events.ContactProfileUpdatedAdapter
ContactProfileUpdatedEvent - Class in altitude.integrationServer.events: Event triggered when the contact profile is updated.
ContactProfileUpdatedEvent() - Constructor for class altitude.integrationServer.events.ContactProfileUpdatedEvent
ContactProfileUpdatedListener - Interface in altitude.integrationServer.events: Interface for handling ContactProfileUpdatedEvent events.
ContactReservationMode - Enum Class in altitude.integrationServer.types: The mode of the contact reservation.
ContactResubmitRequest - Class in altitude.integrationServer.types: Represents a resubmit contact request.
ContactResubmitRequest() - Constructor for class altitude.integrationServer.types.ContactResubmitRequest
ContactResubmitStatus - Enum Class in altitude.integrationServer.types: Represents the status of a resubmit contact.
ContactSchedulingStatus - Enum Class in altitude.integrationServer.types: Represents the scheduling status of a contact.
ContactsDone - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: No.
ContactUnloadedAdapter - Class in altitude.integrationServer.events: Adapter for handling ContactUnloadedEvent events.
ContactUnloadedAdapter() - Constructor for class altitude.integrationServer.events.ContactUnloadedAdapter
ContactUnloadedEvent - Class in altitude.integrationServer.events: Notifies that the contact was unloaded.
ContactUnloadedEvent() - Constructor for class altitude.integrationServer.events.ContactUnloadedEvent
ContactUnloadedListener - Interface in altitude.integrationServer.events: Interface for handling ContactUnloadedEvent events.
ContactUpdateRequest - Class in altitude.integrationServer.types: Contains the data used to update a contact.
ContactUpdateRequest() - Constructor for class altitude.integrationServer.types.ContactUpdateRequest
ContactUpdateRequestBase - Class in altitude.integrationServer.types: Contains the data used to update a contact.
ContactUpdateRequestBase() - Constructor for class altitude.integrationServer.types.ContactUpdateRequestBase
ContactUploadRequest - Class in altitude.integrationServer.types: Contains the contact and contact profile data to be inserted or updated.
ContactUploadRequest() - Constructor for class altitude.integrationServer.types.ContactUploadRequest
ContactUploadStatus - Enum Class in altitude.integrationServer.types: Represents the status of a contact to upload.
ContentData - Class in altitude.integrationServer.types: Stores a content file of an email.
ContentData() - Constructor for class altitude.integrationServer.types.ContentData
ContentInfo - Class in altitude.integrationServer.types: Stores information about a content file of an email.
ContentInfo() - Constructor for class altitude.integrationServer.types.ContentInfo
ConversionRate - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Conversion rate
convertLocalTimeToUtc(GregorianCalendar) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Converts the local time passed as argument to coordinated universal time, based on the current contact center time zone configuration.
convertTime(GregorianCalendar, String, String) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Converts the time from the specified time zone to another time zone.
convertUtcTimeToLocal(GregorianCalendar) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Converts the coordinated universal time passed as argument to local time, based on the current contact center time zone configuration.
CpEffIdleIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: No.
CpEffIdleInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: No.
CpEffIdleMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Maximum time in "Campaign effective idle" state
CpEffIdleOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: No.
CpEffIdleTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Total time in "Campaign effective idle" state
CpEffIdleTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter: Average Campaign effective idle time
createAgent(AgentCreateRequest) - Method in interface altitude.integrationServer.iJavaApi.IAgentManager: Creates an agent.
createCampaign(CampaignCreateRequest) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Creates a campaign
createCategory(CategoryCreateRequest) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Creates a category.
createConsent(ConsentCreateRequest) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Creates a consent.
createContact(String, ContactCreateRequest) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Creates a contact.
createContactProfile(int, Attribute[]) - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Creates a contact profile.
createContactProfile(int, ContactProfileRequest) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Creates a contact profile.
createContactProfileByAttributes(int, Attribute[]) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Creates a contact profile.
createContactProfileFieldPrivacy(String, ContactProfileFieldPrivacyCreateRequest[]) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Creates contact profile field privacy entries.
createContactProfileGdprRequest(ContactProfileGdprRequest) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Creates a contact profile GDPR request.
Created - Enum constant in enum class altitude.integrationServer.types.ConsentAuditOperation: Created.
Created - Enum constant in enum class altitude.integrationServer.types.ContactCreateStatus: Created.
Created - Enum constant in enum class altitude.integrationServer.types.ContactProfileGdprRequestStatus: Created.
Created - Enum constant in enum class altitude.integrationServer.types.ContactUploadStatus: Created.
Created - Enum constant in enum class altitude.integrationServer.types.InteractionDetailedStatus: Created.
Created - Enum constant in enum class altitude.integrationServer.types.InteractionStatus: Created.
createDayType(DayTypeCreateRequest) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Creates a day type.
CreatedByAgentFullName - Enum constant in enum class altitude.integrationServer.types.ContactHistoryBuiltInColumn: Created By Agent Full Name
CreatedByAgentId - Enum constant in enum class altitude.integrationServer.types.ContactHistoryBuiltInColumn: Created By Agent Id
CreatedByAgentName - Enum constant in enum class altitude.integrationServer.types.ContactHistoryBuiltInColumn: Created By Agent
createDirectory(DirectoryCreateRequest) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Creates a directory.
createDocument(String, String, String, byte[], String) - Method in interface altitude.integrationServer.iJavaApi.IDocumentManager: Creates a document.
createDocumentRevision(int, String, byte[], String) - Method in interface altitude.integrationServer.iJavaApi.IDocumentManager: Creates a document revision.
CreatedOn - Enum constant in enum class altitude.integrationServer.types.DocumentBuiltInColumn: Created On
CreatedOn - Enum constant in enum class altitude.integrationServer.types.KBDocumentBuiltInColumn: Created On
CreatedOn - Enum constant in enum class altitude.integrationServer.types.ScriptDocumentBuiltInColumn: Created On
createEmailCustomInteractionFromMime(String, String, String, String, String, String, String, String, Integer, Integer, Attribute[], int, String, SkillInProfile[], byte[]) - Method in interface altitude.integrationServer.iJavaApi.ICustomInteractionManager: Creates an email interaction directly in the Altitude uCI Server.
createEmailCustomInteractionFromText(String, String, String, String, String, String, String, String, BodyType, String, Attachment[], Integer, Integer, Attribute[], int, String, SkillInProfile[]) - Method in interface altitude.integrationServer.iJavaApi.ICustomInteractionManager: Creates an email interaction directly in the Altitude uCI Server.
createEmailMime(byte[]) - Method in interface altitude.integrationServer.iJavaApi.IEmailManager: Create an email encoded in MIME format and returns the identifier of the email.
createEmailText(String, String, String, String, String, BodyType, String, Attachment[]) - Method in interface altitude.integrationServer.iJavaApi.IEmailManager: Create an email with attachments.
createFavoriteFilter(String, FavoriteFilterCreateRequest) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Creates a favorite filter.
createIMCustomInteraction(String, String, String, String, Integer, Integer, Attribute[], byte[], int, int, String, SkillInProfile[]) - Method in interface altitude.integrationServer.iJavaApi.ICustomInteractionManager: Creates an instant messaging interaction directly in the Altitude uCI Server.
createIMCustomInteraction(String, String, String, String, String, Integer, Integer, Attribute[], byte[], int, int, String, SkillInProfile[]) - Method in interface altitude.integrationServer.iJavaApi.ICustomInteractionManager: Creates an instant messaging interaction directly in the Altitude uCI Server.
createKBDocument(KBDocumentType, String, String, String, String[], int, byte[], String, boolean, String, String) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Creates a knowledge base document.
createKBDocumentNote(int, String) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Creates a note about a knowledge base document.
createMedia(MediaCreateRequest) - Method in interface altitude.integrationServer.iJavaApi.IMediaManager: Creates a custom media.
createNewContact(Attribute[], String, String, int, int) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Creates a new contact.
createNewContact(Attribute[], String, String, int, int, String) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Creates a new contact.
createNewContact(Attribute[], String, String, String, int, int, String) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Creates a new contact.
createNewContact(Attribute[], String, String, String, int, int, String, String) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Creates a new contact.
CreateOrDelete - Enum constant in enum class altitude.integrationServer.types.OxeSynchroProposedAction: Create or delete
createOutboundIMCustomInteraction(String, String, String, String, String) - Method in interface altitude.integrationServer.iJavaApi.ICustomInteractionManager: Creates an outbound instant messaging interaction directly in the Altitude uCI Server.
createOutcome(int, Attribute[]) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Creates an outcome.
createOxeSynchroDashboard(String, OxeSynchroDashboardRequest) - Method in interface altitude.integrationServer.iJavaApi.IOxeSynchro: Creates a OxeSynchro dashboard entry.
createOxeSynchroEventLog(SystemEventSeverity, OxeSynchroEventLog, OxeSynchroEventLogQualifier[]) - Method in interface altitude.integrationServer.iJavaApi.IOxeSynchro: Creates an OxeSynchro event log
createPrivacyCategory(PrivacyCategoryCreateRequest) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Creates a custom privacy category.
createPurpose(PurposeCreateRequest) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Creates a custom purpose.
createRecorderType(RecorderTypeCreateRequest) - Method in interface altitude.integrationServer.iJavaApi.IRecordingManager: Creates a recorder type.
createService(ServiceCreateRequest) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Creates a service.
createSite(SiteCreateRequest) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Creates a site.
createSocialDocument(String, byte[]) - Method in interface altitude.integrationServer.iJavaApi.ISocialManager: Create a social document and returns the identifier.
createSocialInteraction(String, String, String, String, String, String, String, String, Integer, Integer, Attribute[], int, String, SkillInProfile[], String, byte[]) - Method in interface altitude.integrationServer.iJavaApi.ICustomInteractionManager: Creates a social interaction directly in the Altitude uCI Server.
createSsmContactDistributionTask(String, String) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Creates a SSM contact distribution task
createTeam(TeamCreateRequest) - Method in interface altitude.integrationServer.iJavaApi.ITeamManager: Creates a team.
createTimeZone(TimeZoneCreateRequest) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Creates a time zone.
createWorkflowDefinition(WorkflowDefinitionCreateRequest) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Creates a workflow definition.
createWorkflowDefinitionVersion(String, int) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Creates a workflow definition version.
createWorkflowProcessById(int, int, String, WorkflowProcessCreationStatus, String, WorkflowPriority, int, int, WorkflowNextTaskData, Attribute[]) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Creates a workflow process.
createWorkflowProcessByName(String, String, WorkflowProcessCreationStatus, String, WorkflowPriority, int, int, WorkflowNextTaskData, Attribute[]) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Creates a workflow process.
CreatingMessageQueues - Enum constant in enum class altitude.integrationServer.types.BootEvolutionTask: Creating message queues.
CreationMoment - Enum constant in enum class altitude.integrationServer.types.ConsentBuiltInColumn: Creation Moment
CreationMoment - Enum constant in enum class altitude.integrationServer.types.ContactProfileGdprRequestBuiltInColumn: Creation Moment
Critical - Enum constant in enum class altitude.integrationServer.types.SystemEventSeverity: The system event is critical.
Csv - Enum constant in enum class altitude.integrationServer.types.SavedReportFormat: CSV.
CsvFailed - Enum constant in enum class altitude.integrationServer.types.SavedReportPublishFileStatus: Csv Failed.
CsvSuccessful - Enum constant in enum class altitude.integrationServer.types.SavedReportPublishFileStatus: Csv Successful.
Cti - Enum constant in enum class altitude.integrationServer.types.ProcessBlockedReason: Blocked in a CTI operation
CtiGatewayDataNetworkingMethod - Enum Class in altitude.integrationServer.types: Represents the type of the Cti gateway data networking method.
CtiLnik - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType: CTI link (primary or secondary).
CTLive - Enum constant in enum class altitude.integrationServer.types.BuiltInRecorderType: CTLive
Cube - Enum constant in enum class altitude.integrationServer.types.EntityType: Cube
Cube - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType: Cube.
CubeCounterName - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType: Counter name.
CubeCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi: Interface for handling CursorClosedEvent events.
CubeDimension - Class in altitude.integrationServer.types: Represents the cube dimension.
CubeDimension - Enum constant in enum class altitude.integrationServer.types.EntityType: Cube Dimension
CubeDimension() - Constructor for class altitude.integrationServer.types.CubeDimension
CubeDimensionRequest - Class in altitude.integrationServer.types: Represents a cube dimension request.
CubeDimensionRequest() - Constructor for class altitude.integrationServer.types.CubeDimensionRequest
CubeDimensionRequestBase - Class in altitude.integrationServer.types: Represents a cube dimension request.
CubeDimensionRequestBase() - Constructor for class altitude.integrationServer.types.CubeDimensionRequestBase
CubeDimensionType - Enum Class in altitude.integrationServer.types: Represents the type of the cube dimension.
CubeFlushStats - Enum constant in enum class altitude.integrationServer.types.EntityType: Cube cache and logs flush to database statistics
CubeTableSchema - Class in altitude.integrationServer.types: Represents a cube table schema.
CubeTableSchema() - Constructor for class altitude.integrationServer.types.CubeTableSchema
Culture - Enum Class in altitude.integrationServer.types: Cultures supported in localization.
Culture - Enum constant in enum class altitude.integrationServer.types.SavedReportBuiltInColumn: Culture
Currency - Enum constant in enum class altitude.integrationServer.types.KpiFormat: Currency.
CurrentVersionId - Enum constant in enum class altitude.integrationServer.types.WorkflowDefinitionBuiltInColumn: Current Version Id
CursorClosedAdapter - Class in altitude.integrationServer.events: Adapter for handling CursorClosedEvent events.
CursorClosedAdapter() - Constructor for class altitude.integrationServer.events.CursorClosedAdapter
CursorClosedEvent - Class in altitude.integrationServer.events: Notifies that the cursor was closed.
CursorClosedEvent() - Constructor for class altitude.integrationServer.events.CursorClosedEvent
CursorClosedListener - Interface in altitude.integrationServer.events: Interface for handling CursorClosedEvent events.
CursorState - Enum Class in altitude.integrationServer.types: Represents the states of a Cursor.
CustomCallStatus1 - Enum constant in enum class altitude.integrationServer.types.ContactEventOutcomeType: Failed try (call status #1).
CustomCallStatus1 - Enum constant in enum class altitude.integrationServer.types.ContactFailedReason: The call failed due to custom call status #1.
CustomCallStatus1 - Enum constant in enum class altitude.integrationServer.types.InteractionTerminationStatus: Call status #1.
CustomCallStatus1 - Enum constant in enum class altitude.integrationServer.types.PhoneError: A request failed due to custom call status #1.
CustomCallStatus1 - Enum constant in enum class altitude.integrationServer.types.PhoneStatus: Custom call status #1
CustomCallStatus2 - Enum constant in enum class altitude.integrationServer.types.ContactEventOutcomeType: Failed try (call status #2).
CustomCallStatus2 - Enum constant in enum class altitude.integrationServer.types.ContactFailedReason: The call failed due to custom call status #2.
CustomCallStatus2 - Enum constant in enum class altitude.integrationServer.types.InteractionTerminationStatus: Call status #2.
CustomCallStatus2 - Enum constant in enum class altitude.integrationServer.types.PhoneError: A request failed due to custom call status #2.
CustomCallStatus2 - Enum constant in enum class altitude.integrationServer.types.PhoneStatus: Custom call status #2
CustomCallStatus3 - Enum constant in enum class altitude.integrationServer.types.ContactEventOutcomeType: Failed try (call status #3).
CustomCallStatus3 - Enum constant in enum class altitude.integrationServer.types.ContactFailedReason: The call failed due to custom call status #3.
CustomCallStatus3 - Enum constant in enum class altitude.integrationServer.types.InteractionTerminationStatus: Call status #3.
CustomCallStatus3 - Enum constant in enum class altitude.integrationServer.types.PhoneError: A request failed due to custom call status #3.
CustomCallStatus3 - Enum constant in enum class altitude.integrationServer.types.PhoneStatus: Custom call status #3
CustomCallStatus4 - Enum constant in enum class altitude.integrationServer.types.ContactEventOutcomeType: Failed try (call status #4).
CustomCallStatus4 - Enum constant in enum class altitude.integrationServer.types.ContactFailedReason: The call failed due to custom call status #4.
CustomCallStatus4 - Enum constant in enum class altitude.integrationServer.types.InteractionTerminationStatus: Call status #4.
CustomCallStatus4 - Enum constant in enum class altitude.integrationServer.types.PhoneError: A request failed due to custom call status #4
CustomCallStatus4 - Enum constant in enum class altitude.integrationServer.types.PhoneStatus: Custom call status #4
CustomCallStatus5 - Enum constant in enum class altitude.integrationServer.types.ContactEventOutcomeType: Failed try (call status #5).
CustomCallStatus5 - Enum constant in enum class altitude.integrationServer.types.ContactFailedReason: The call failed due to custom call status #5.
CustomCallStatus5 - Enum constant in enum class altitude.integrationServer.types.InteractionTerminationStatus: Call status #5.
CustomCallStatus5 - Enum constant in enum class altitude.integrationServer.types.PhoneError: A request failed due to custom call status #5
CustomCallStatus5 - Enum constant in enum class altitude.integrationServer.types.PhoneStatus: Custom call status #5
CustomCallStatusData - Class in altitude.integrationServer.types: Represents the data of an custom call status.
CustomCallStatusData() - Constructor for class altitude.integrationServer.types.CustomCallStatusData
CustomDataAdapter - Class in altitude.integrationServer.events: Adapter for handling CustomDataEvent events.
CustomDataAdapter() - Constructor for class altitude.integrationServer.events.CustomDataAdapter
CustomDataEvent - Class in altitude.integrationServer.events: Notifies the agent of custom data (blind data).
CustomDataEvent() - Constructor for class altitude.integrationServer.events.CustomDataEvent
CustomDataListener - Interface in altitude.integrationServer.events: Interface for handling CustomDataEvent events.
Customer - Enum constant in enum class altitude.integrationServer.types.InstantMessagingMessageOrigin: Message sent by the customer.
CustomInteractionAdapter - Class in altitude.integrationServer.events: Adapter for handling CustomInteractionEvent events.
CustomInteractionAdapter() - Constructor for class altitude.integrationServer.events.CustomInteractionAdapter
CustomInteractionEvent - Class in altitude.integrationServer.events: Base class for all the events related with the custom interactions.
CustomInteractionEvent() - Constructor for class altitude.integrationServer.events.CustomInteractionEvent
CustomInteractionListener - Interface in altitude.integrationServer.events: Interface for handling CustomInteractionEvent events.
CustomInteractionManagerExternalInteractionRegistrationStartedListener - Interface in altitude.integrationServer.iJavaApi: Interface for handling ExternalInteractionRegistrationStartedEvent events.
CustomInteractionManagerIMCustomInteractionStartedListener - Interface in altitude.integrationServer.iJavaApi: Interface for handling IMCustomInteractionStartedEvent events.

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