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All Classes and Interfaces|All Packages|Constant Field Values|Serialized Form

E

EasyLinkError - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
Easylink error.
EasyLinkErrorQualifier - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
Easylink error qualifier parameters.
EasyLinkTag - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
Easylink tag.
EffHandlingItrElapsed - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
Elapsed time in "Handling Interaction" state
EffHandlingItrInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
No.
EffHandlingItrSince - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
"Handling Interaction" state start moment
EffRecordingElapsed - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
Elapsed time in "Recording" state
EffRecordingInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
No.
EffRecordingN - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
No.
EffRecordingSince - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
"Recording" state start moment
EffScriptSessionElapsed - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
Elapsed time in "Effective time with script session" state
EffScriptSessionIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
No.
EffScriptSessionInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
No.
EffScriptSessionMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
Maximum time in "Effective time with script session" state
EffScriptSessionN - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
No.
EffScriptSessionOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
No.
EffScriptSessionSince - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
"Effective time with script session" state start moment
EffScriptSessionTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
Total time in "Effective time with script session" state
EffWrapupElapsed - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
Elapsed time in "Wrap-up" state
EffWrapupInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
No.
EffWrapupSince - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
"Wrap-up" state start moment
EloquantElodiaInl - Enum constant in enum class altitude.integrationServer.types.SwitchType
Eloquant Elodia INL
Email - Enum constant in enum class altitude.integrationServer.types.AttachmentType
Email.
Email - Enum constant in enum class altitude.integrationServer.types.BuiltInMedia
Email (non-connected media).
Email - Enum constant in enum class altitude.integrationServer.types.BuiltInRecorderType
Email recorder.
Email - Enum constant in enum class altitude.integrationServer.types.DataType
Email data type.
Email - Enum constant in enum class altitude.integrationServer.types.EmailGatewayProtocolType
Email.
Email - Enum constant in enum class altitude.integrationServer.types.GatewayType
Email.
Email - Enum constant in enum class altitude.integrationServer.types.MediaType
Email media.
Email - Enum constant in enum class altitude.integrationServer.types.PendingWorkType
Queued email or social for agent pick up.
Email - Enum constant in enum class altitude.integrationServer.types.RecordingType
Email.
EMAIL_BUILT_IN_MEDIA_NAME - Static variable in class altitude.integrationServer.types.Constants
Name of the email built-in media.
Email1 - Enum constant in enum class altitude.integrationServer.types.AddressType
Email address 1.
Email1 - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn
Email 1
Email1 - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn
Email 1
Email1 - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn
Email 1
Email1 - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn
Email 1
Email1 - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn
Email 1
Email1 - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn
Email 1
Email1 - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn
Email 1
Email1 - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn
Email 1
Email1 - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn
Email 1
Email2 - Enum constant in enum class altitude.integrationServer.types.AddressType
Email address 2.
Email2 - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn
Email 2
Email2 - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn
Email 2
Email2 - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn
Email 2
Email2 - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn
Email 2
Email2 - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn
Email 2
Email2 - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn
Email 2
Email2 - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn
Email 2
Email2 - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn
Email 2
Email2 - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn
Email 2
Email3 - Enum constant in enum class altitude.integrationServer.types.AddressType
Email address 3.
Email3 - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn
Email 3
Email3 - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn
Email 3
Email3 - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn
Email 3
Email3 - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn
Email 3
Email3 - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn
Email 3
Email3 - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn
Email 3
Email3 - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn
Email 3
Email3 - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn
Email 3
Email3 - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn
Email 3
EmailAdapter - Class in altitude.integrationServer.events
Adapter for handling EmailEvent events.
EmailAdapter() - Constructor for class altitude.integrationServer.events.EmailAdapter
 
EmailAddress - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
Email Gateway - Email address.
Emailed - Enum constant in enum class altitude.integrationServer.types.SavedReportBuiltInColumn
Emailed
EmailError - Enum Class in altitude.integrationServer.types
Represents the type of email error.
EmailErrorAdapter - Class in altitude.integrationServer.events
Adapter for handling EmailErrorEvent events.
EmailErrorAdapter() - Constructor for class altitude.integrationServer.events.EmailErrorAdapter
 
EmailErrorEvent - Class in altitude.integrationServer.events
Notifies that an email error occurred.
EmailErrorEvent() - Constructor for class altitude.integrationServer.events.EmailErrorEvent
 
EmailErrorListener - Interface in altitude.integrationServer.events
Interface for handling EmailErrorEvent events.
EmailEvent - Class in altitude.integrationServer.events
Represents an email event of a session.
EmailEvent() - Constructor for class altitude.integrationServer.events.EmailEvent
 
EmailEventData - Class in altitude.integrationServer.types
Represents the data in an email event.
EmailEventData() - Constructor for class altitude.integrationServer.types.EmailEventData
 
EmailEventRequest - Enum Class in altitude.integrationServer.types
Identifies the request that generated the event.
EmailEventType - Enum Class in altitude.integrationServer.types
Represents the type of an EmailEvent.
EmailFrom - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
Email Gateway - Email message 'From' field.
EmailFromAddress - Enum constant in enum class altitude.integrationServer.types.SavedReportBuiltInColumn
Email From Address
EmailGateway - Enum constant in enum class altitude.integrationServer.types.EntityType
Email Gateway
EmailGateway_AMInteractionRefused - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Failed while distributing email
EmailGateway_AssistedServerLinkCantEstablish - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Cannot establish connection to Server
EmailGateway_AssistedServerLinkLost - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Lost the connection to Server
EmailGateway_AssistedServerLinkRestablish - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - The connection to Server was reestablished"
EmailGateway_AutoAckRetrieveFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Failed to retrieve auto acknowledge
EmailGateway_CampaignEmailAddressInvalidUpdate - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Unexisting email address update attempt
EmailGateway_CampaignFilterInvalidDelete - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Unexisting filter deletion attempt
EmailGateway_CampaignFilterInvalidUpdate - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Unexisting filter update attempt
EmailGateway_DebugFileOpenFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Debug file open failed
EmailGateway_DiscardMessageRetrieveFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Failed to retrieve discarded message
EmailGateway_DocmLoadFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Unable to retrieve a message from DOCM
EmailGateway_DocmSaveFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Unable to save a message to DOCM
EmailGateway_EmailAckSendFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Failed to send auto acknowledge
EmailGateway_EmailInvalidDelete - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Attempt to delete unknown message
EmailGateway_EmailNoRecipients - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Attempt to send message with no recipients
EmailGateway_EmailSendAckFailedFromFieldError - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Failed sending acknowledge message (error in From field)
EmailGateway_EmailSendAckFailedToFieldError - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Failed sending acknowledge message (error in To field)
EmailGateway_EmailSendFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Failed to send email
EmailGateway_EmailSendFailedFromFieldError - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Failed sending message (error in From field)
EmailGateway_EmailSendFailedToFieldError - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Failed sending message (error in To field)
EmailGateway_Imap4ServerCannotEstablishConnection - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Cannot establish connection to the IMAP4 server
EmailGateway_Imap4ServerConnectionrReestablished - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - The connection to the IMAP4 server was reestablished
EmailGateway_InboundOauthSessionNearlyExpired - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Authentication session for inbound email is about to expire
EmailGateway_LinkLoginFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Login failed
EmailGateway_LinkOauthClientCredCantEstablish - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Cannot establish connection to the SMTP server using OAuth (Client Credentials)
EmailGateway_LinkOauthClientCredLoginFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Login failed using OAuth (Client Credentials)
EmailGateway_LinkOauthCodeLoginFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Login failed using OAuth (Authorization Code)
EmailGateway_LinkPartialLost - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Connection partially lost
EmailGateway_NullForwardDestination - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Filter definition with forward action without forward address or campaign
EmailGateway_NullImap4Server - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Null IMAP4 server definition
EmailGateway_NullMailBoxCheckTime - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Campaign definition with 0 seconds check for new email interval
EmailGateway_NullMatchField - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Match string filter definition without fields
EmailGateway_NullMatchString - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Match string filter definition without string
EmailGateway_NullPop3Server - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Null POP3 server definition
EmailGateway_NullSmtpServer - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Null SMTP server definition
EmailGateway_OperationTimeout - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Operation timeout
EmailGateway_OutboundOauthSessionNearlyExpired - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Authentication session for outbound email is about to expire
EmailGateway_Pop3LinkCantEstablish - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Cannot establish connection to the POP3 server
EmailGateway_Pop3LinkRestablish - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - The connection to the POP3 server was reestablished
EmailGateway_SmtpLinkCantEstablish - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Cannot establish connection to the SMTP server
EmailGateway_SmtpLinkOauthCodeCantEstablish - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Cannot establish connection to the SMTP server using OAuth (Authorization Code)
EmailGateway_SmtpLinkRestablish - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - The connection to the SMTP server was reestablished
EmailGateway_SocialMediaConnectionDenied - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Social media connection denied
EmailGateway_SocialMediaConnectionFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Social media connection failed
EmailGateway_SocialMediaOutboundRequestFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Social media outbound request failed
EmailGateway_SocialMediaOutboundRequestsAllowed - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Social media outbound requests allowed
EmailGateway_SocialMediaOutboundRequestsDisallowed - Enum constant in enum class altitude.integrationServer.types.SystemEventType
EmailGateway - Social media outbound requests disallowed
EmailGatewayBasePermission - Class in altitude.integrationServer.types
Represents the email gateway base permission
EmailGatewayBasePermission() - Constructor for class altitude.integrationServer.types.EmailGatewayBasePermission
 
EmailGatewayBasePermissionRequest - Class in altitude.integrationServer.types
Represents the email gateway base permission request
EmailGatewayBasePermissionRequest() - Constructor for class altitude.integrationServer.types.EmailGatewayBasePermissionRequest
 
EmailGatewayCreateRequest - Class in altitude.integrationServer.types
Contains the data used to update an email gateway.
EmailGatewayCreateRequest() - Constructor for class altitude.integrationServer.types.EmailGatewayCreateRequest
 
EmailGatewayData - Class in altitude.integrationServer.types
Stores the data of an email gateway.
EmailGatewayData() - Constructor for class altitude.integrationServer.types.EmailGatewayData
 
EmailGatewayEncryptionType - Enum Class in altitude.integrationServer.types
Represents the type of encryption of the messages exchanged between the email gateway and the SMTP or POP3 server.
EmailGatewayId - Enum constant in enum class altitude.integrationServer.types.SystemEventLogBuiltInColumn
Email Gateway Id
EmailGatewayInService - Enum constant in enum class altitude.integrationServer.types.EntityType
Email Gateway in Service
EmailGatewayName - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
Email gateway name.
EmailGatewayPermissionBase - Class in altitude.integrationServer.types
Represents the email gateway permission base
EmailGatewayPermissionBase() - Constructor for class altitude.integrationServer.types.EmailGatewayPermissionBase
 
EmailGatewayPermissionRequestBase - Class in altitude.integrationServer.types
Represents the email gateway permission request base
EmailGatewayPermissionRequestBase() - Constructor for class altitude.integrationServer.types.EmailGatewayPermissionRequestBase
 
EmailGatewayProtocolType - Enum Class in altitude.integrationServer.types
Represents the type of protocol of an email gateway.
EmailGatewayRetrievalMode - Enum Class in altitude.integrationServer.types
Represents the action taken after email successful retrieval from an IMAP mail server.
EmailGatewayUpdateRequest - Class in altitude.integrationServer.types
Contains the data used to update an email gateway.
EmailGatewayUpdateRequest() - Constructor for class altitude.integrationServer.types.EmailGatewayUpdateRequest
 
EmailId - Enum constant in enum class altitude.integrationServer.types.ContactProfileQueuedEmailBuiltInColumn
Email Id
EmailId - Enum constant in enum class altitude.integrationServer.types.InteractionThreadBuiltInColumn
Email Id
EmailId - Enum constant in enum class altitude.integrationServer.types.PendingWorkBuiltInColumn
Email Id
EmailId - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn
Email Id
EmailId - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn
Email Id
EmailId - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
Docm - Email (docm) identifier.
EmailInbound - Enum constant in enum class altitude.integrationServer.types.SessionCreationMode
Email inbound.
EmailInteractionData - Class in altitude.integrationServer.types
Holds information about an email interaction.
EmailInteractionData() - Constructor for class altitude.integrationServer.types.EmailInteractionData
 
EmailInteractionRequest - Enum Class in altitude.integrationServer.types
Represents the different types of request for an email interaction.
EmailInteractionState - Enum Class in altitude.integrationServer.types
Represents the state of an email interaction.
EmailInterfaceConfiguration - Class in altitude.integrationServer.types
Represents the email interface role configuration
EmailInterfaceConfiguration() - Constructor for class altitude.integrationServer.types.EmailInterfaceConfiguration
 
EmailInterfaceConfigurationRequest - Class in altitude.integrationServer.types
Represents the email interface role configuration request
EmailInterfaceConfigurationRequest() - Constructor for class altitude.integrationServer.types.EmailInterfaceConfigurationRequest
 
EmailLink - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
Email Gateway - Link.
EmailListener - Interface in altitude.integrationServer.events
Interface for handling EmailEvent events.
EmailMediaCanDo - Class in altitude.integrationServer.types
Represents the operations that the agent can perform on emails.
EmailMediaCanDo() - Constructor for class altitude.integrationServer.types.EmailMediaCanDo
 
EmailMediaEmailErrorListener - Interface in altitude.integrationServer.iJavaApi
Interface for handling EmailErrorEvent events.
EmailMediaEmailListener - Interface in altitude.integrationServer.iJavaApi
Interface for handling EmailEvent events.
EmailMediaEmailProgressListener - Interface in altitude.integrationServer.iJavaApi
Interface for handling EmailProgressEvent events.
EmailMessage - Class in altitude.integrationServer.types
Stores the data of an email message.
EmailMessage() - Constructor for class altitude.integrationServer.types.EmailMessage
 
EmailNumberDiscarded - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
Email Gateway - Number of discarded messages.
EmailNumberReplies - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
Email Gateway - Number of replies to discarded messages.
EmailOutcome - Enum constant in enum class altitude.integrationServer.types.SavedReportBuiltInColumn
Email Outcome
EmailPendingWork - Class in altitude.integrationServer.types
Represents the specific data for a PendingWork of type PendingWorkType.Email and media type MediaType.Email.
EmailPendingWork() - Constructor for class altitude.integrationServer.types.EmailPendingWork
 
EmailPreview - Enum constant in enum class altitude.integrationServer.types.SessionCreationMode
Email preview.
EmailProgress - Enum Class in altitude.integrationServer.types
Information for the agents about the evolution of email interactions.
EmailProgressAdapter - Class in altitude.integrationServer.events
Adapter for handling EmailProgressEvent events.
EmailProgressAdapter() - Constructor for class altitude.integrationServer.events.EmailProgressAdapter
 
EmailProgressBaseAdapter - Class in altitude.integrationServer.events
Adapter for handling EmailProgressBaseEvent events.
EmailProgressBaseAdapter() - Constructor for class altitude.integrationServer.events.EmailProgressBaseAdapter
 
EmailProgressBaseEvent - Class in altitude.integrationServer.events
Base class for all the events related to the progress of an email interaction.
EmailProgressBaseEvent() - Constructor for class altitude.integrationServer.events.EmailProgressBaseEvent
 
EmailProgressBaseListener - Interface in altitude.integrationServer.events
Interface for handling EmailProgressBaseEvent events.
EmailProgressEvent - Class in altitude.integrationServer.events
Represents the event of the instance related to the progress of email interactions.
EmailProgressEvent() - Constructor for class altitude.integrationServer.events.EmailProgressEvent
 
EmailProgressListener - Interface in altitude.integrationServer.events
Interface for handling EmailProgressEvent events.
EmailRouting - Enum constant in enum class altitude.integrationServer.types.SessionCreationMode
Email routing.
EmailServerName - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
Email Gateway - Server name.
EmailSubject - Enum constant in enum class altitude.integrationServer.types.SavedReportBuiltInColumn
Email Subject
EmailSubject - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
Email Gateway - Email message 'Subject' field.
EmailTemplate - Enum constant in enum class altitude.integrationServer.types.KBDocumentType
Email template.
EmailTo - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
Email Gateway - Email message 'To' field.
EmailToAddress - Enum constant in enum class altitude.integrationServer.types.SavedReportBuiltInColumn
Email To Address
EmailUsername - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
Email Gateway - (POP3) username.
enableGdpr(String, boolean, String, AuthenticationType, String, String) - Method in interface altitude.integrationServer.iJavaApi.IContactCenterManager
Enables the GDPR in the instance.
end() - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration
Stops the external interaction registration.
end(boolean) - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction
Stops the data transaction.
End - Enum constant in enum class altitude.integrationServer.types.AgentSkillOperationEvolution
End of an agent skill update operation.
End - Enum constant in enum class altitude.integrationServer.types.DataTransactionRequest
End.
End - Enum constant in enum class altitude.integrationServer.types.DataTransactionRestartMode
End
EndDataTransactionState - Enum Class in altitude.integrationServer.types
Defines the state of the data transaction.
EndedByAgentId - Enum constant in enum class altitude.integrationServer.types.CampaignOperationLogBuiltInColumn
Ended By Agent Id
EndedByAgentId - Enum constant in enum class altitude.integrationServer.types.InstanceOperationLogBuiltInColumn
Ended By Agent Id
EndedByAgentName - Enum constant in enum class altitude.integrationServer.types.CampaignOperationLogBuiltInColumn
Ended By Agent
EndedByAgentName - Enum constant in enum class altitude.integrationServer.types.InstanceOperationLogBuiltInColumn
Ended By Agent
EndMoment - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
End moment.
endOutboundSocialInteraction(String, String, ExternalInteractionStatus) - Method in interface altitude.integrationServer.iJavaApi.ICustomInteractionManager
Stops the external interaction registration.
endReservation(boolean) - Method in interface altitude.integrationServer.iJavaApi.IEmailMedia
Ends the reservation.
endReservation(boolean) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia
Ends the reservation.
endReservation(boolean) - Method in interface altitude.integrationServer.iJavaApi.ISocialMedia
Ends the reservation.
endReservation(boolean) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowMedia
Ends the workflow reservation.
EndReservation - Enum constant in enum class altitude.integrationServer.types.EmailInteractionRequest
End reservation.
EndReservation - Enum constant in enum class altitude.integrationServer.types.PhoneRequest
Ends the reservation.
EndReservation - Enum constant in enum class altitude.integrationServer.types.WorkflowRequest
End reservation.
EndScriptAfterWrapUp - Enum constant in enum class altitude.integrationServer.types.CampaignBuiltInColumn
End Script After Wrap up
endWithError(int, String) - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration
Stops the external interaction registration when it has errors
EnghouseQualityManagementSuite - Enum constant in enum class altitude.integrationServer.types.BuiltInRecorderType
Enghouse Quality Management Suite recorder.
English - Enum constant in enum class altitude.integrationServer.types.Culture
English
enqueue(String[], String, int, int, Attribute[], byte[], int, int, String, SkillInProfile[], boolean, Duration, boolean) - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia
Enqueues the interaction.
enqueue(String[], String, int, int, Attribute[], byte[], int, int, String, SkillInProfile[], boolean, Duration, boolean) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia
Enqueues calls in the queue of the instance.
enqueue(String, String, int, int, Attribute[], byte[], int, int, String, SkillInProfile[], boolean, boolean) - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia
Enqueues the interaction.
enqueue(String, String, int, int, Attribute[], byte[], int, int, String, SkillInProfile[], boolean, boolean) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia
Enqueues calls in the queue of the instance.
Enqueue - Enum constant in enum class altitude.integrationServer.types.InstantMessagingRequest
Inserts the interaction in the queue of the instance.
Enqueue - Enum constant in enum class altitude.integrationServer.types.PhoneRequest
Inserts a call in the queue of the instance.
EnqueuedStateChanged - Enum constant in enum class altitude.integrationServer.types.InstantMessagingEventType
Enqueued state changed.
EnqueuedStateChanged - Enum constant in enum class altitude.integrationServer.types.PhoneEventType
Enqueued state changed.
Entity - Enum constant in enum class altitude.integrationServer.types.EntityType
Entity type
EntityOperation - Enum Class in altitude.integrationServer.types
Represents the type of entity operation.
EntityOperationAdapter - Class in altitude.integrationServer.events
Adapter for handling EntityOperationEvent events.
EntityOperationAdapter() - Constructor for class altitude.integrationServer.events.EntityOperationAdapter
 
EntityOperationEvent - Class in altitude.integrationServer.events
Triggered when an entity is inserted, updated or deleted.
EntityOperationEvent() - Constructor for class altitude.integrationServer.events.EntityOperationEvent
 
EntityOperationEventBase - Class in altitude.integrationServer.events
Base class for entity operation events.
EntityOperationEventBase() - Constructor for class altitude.integrationServer.events.EntityOperationEventBase
 
EntityOperationListener - Interface in altitude.integrationServer.events
Interface for handling EntityOperationEvent events.
EntityRequest<T> - Class in altitude.integrationServer.types
 
EntityRequest() - Constructor for class altitude.integrationServer.types.EntityRequest
Default constructor
EntityRequest(EntityRequestType, T) - Constructor for class altitude.integrationServer.types.EntityRequest
 
EntityRequestType - Enum Class in altitude.integrationServer.types
Represents the type of an entity update.
EntityType - Enum Class in altitude.integrationServer.types
Represents the entities managed by the instance
EntityUploadMode - Enum Class in altitude.integrationServer.types
Operations that are performed when new entities are uploaded.
EntityUploadTaskData - Class in altitude.integrationServer.types
Holds the data associated with a task to perform an importation of Entities, or a preview of an importation of Entities in the Altitude uCI Server.
EntityUploadTaskData() - Constructor for class altitude.integrationServer.types.EntityUploadTaskData
 
ENUM_NO_VALUE - Static variable in class altitude.integrationServer.types.Constants
No value is assigned to the enumerated type.
EnumeratedField - Class in altitude.integrationServer.types
Represents an enumerated field.
EnumeratedField() - Constructor for class altitude.integrationServer.types.EnumeratedField
 
EnumeratedFieldRequest - Class in altitude.integrationServer.types
Represents a value of the enumerated type.
EnumeratedFieldRequest() - Constructor for class altitude.integrationServer.types.EnumeratedFieldRequest
 
EnumeratedType - Class in altitude.integrationServer.types
Represents an enumerated type.
EnumeratedType() - Constructor for class altitude.integrationServer.types.EnumeratedType
 
EnumeratedTypeRequest - Class in altitude.integrationServer.types
Represents a request for a column.
EnumeratedTypeRequest() - Constructor for class altitude.integrationServer.types.EnumeratedTypeRequest
 
EricssonMD110Csta - Enum constant in enum class altitude.integrationServer.types.SwitchType
Ericsson MD 110 CSTA
ErrorGenerating - Enum constant in enum class altitude.integrationServer.types.SavedReportStatus
Error generating.
ErrorSyncEnabling - Enum constant in enum class altitude.integrationServer.types.OxeSynchroEventLog
Error Synchronization Enabling.
EvaluatingKPIs - Enum constant in enum class altitude.integrationServer.types.BootEvolutionTask
Evaluating KPIs.
EventAdapterISListener - Interface in altitude.integrationServer.iJavaApi
Interface for handling ISEvent events.
EventSAM - Enum constant in enum class altitude.integrationServer.types.InstanceOfflineType
The offline event was received from the SAM process.
EventSS - Enum constant in enum class altitude.integrationServer.types.InstanceOfflineType
The offline event was received from the SS process.
Excel - Enum constant in enum class altitude.integrationServer.types.SavedReportFormat
Excel.
ExcelFailed - Enum constant in enum class altitude.integrationServer.types.SavedReportPublishFileStatus
Excel Failed.
ExcelSuccessful - Enum constant in enum class altitude.integrationServer.types.SavedReportPublishFileStatus
Excel Successful.
executeContactProfileGdprRequest(int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager
Executes a contact profile GDPR request.
Executed - Enum constant in enum class altitude.integrationServer.types.ContactProfileGdprRequestStatus
Executed.
executeRequest(DataTransactionRequest, DataTransactionDataRequest, boolean) - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction
Set the properties specified in the dataRequest and then executes the request.
Executing - Enum constant in enum class altitude.integrationServer.types.ContactProfileGdprRequestStatus
Executing.
Executing - Enum constant in enum class altitude.integrationServer.types.InteractionDetailedStatus
Executing.
Executing - Enum constant in enum class altitude.integrationServer.types.InteractionStatus
Executing.
Executing - Enum constant in enum class altitude.integrationServer.types.QueuedEmailStatus
Executing.
Executing - Enum constant in enum class altitude.integrationServer.types.QueuedSocialStatus
Executing.
Executing - Enum constant in enum class altitude.integrationServer.types.ScheduledContactStatus
Executing.
Executing - Enum constant in enum class altitude.integrationServer.types.WorkflowProcessCreationStatus
Executing.
Executing - Enum constant in enum class altitude.integrationServer.types.WorkflowProcessStatus
Executing
ExecutionMoment - Enum constant in enum class altitude.integrationServer.types.ContactProfileGdprRequestBuiltInColumn
Execution Moment
extend(String, String, int, int, Attribute[], byte[], boolean) - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia
Extends the interaction.
extend(String, String, String, int, int, boolean, Attribute[], byte[], ExtendPurpose, boolean) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia
Performs a phone and data extend operation.
Extend - Enum constant in enum class altitude.integrationServer.types.InstantMessagingRequest
Extend.
Extend - Enum constant in enum class altitude.integrationServer.types.PhoneRequest
Extend.
Extended - Enum constant in enum class altitude.integrationServer.types.InstantMessagingInteractionState
Extended.
Extended - Enum constant in enum class altitude.integrationServer.types.PhoneInteractionState
Extended.
ExtendOriginated - Enum constant in enum class altitude.integrationServer.types.InstantMessagingProgress
The extend of the interaction was originated.
ExtendOriginated - Enum constant in enum class altitude.integrationServer.types.PhoneProgress
The extend of the interaction was originated.
ExtendPurpose - Enum Class in altitude.integrationServer.types
Represents the purpose of the operation extend.
Extension - Enum constant in enum class altitude.integrationServer.types.AgentOperationLogBuiltInColumn
Extension
Extension - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn
Extension
Extension - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn
Extension
Extension - Enum constant in enum class altitude.integrationServer.types.InteractionThreadBuiltInColumn
Extension
Extension - Enum constant in enum class altitude.integrationServer.types.OxeSynchroOxeObjectType
Extension.
Extension - Enum constant in enum class altitude.integrationServer.types.OxeSynchroUciObjectType
Extension
ExtensionChangedAdapter - Class in altitude.integrationServer.events
Adapter for handling ExtensionChangedEvent events.
ExtensionChangedAdapter() - Constructor for class altitude.integrationServer.events.ExtensionChangedAdapter
 
ExtensionChangedEvent - Class in altitude.integrationServer.events
Notifies the agent that the extension has changed.
ExtensionChangedEvent() - Constructor for class altitude.integrationServer.events.ExtensionChangedEvent
 
ExtensionChangedListener - Interface in altitude.integrationServer.events
Interface for handling ExtensionChangedEvent events.
ExtensionClear - Enum constant in enum class altitude.integrationServer.types.AgentInCampaignError
The progress event failed due to a previous extension clear.
ExtensionClearedAdapter - Class in altitude.integrationServer.events
Adapter for handling ExtensionClearedEvent events.
ExtensionClearedAdapter() - Constructor for class altitude.integrationServer.events.ExtensionClearedAdapter
 
ExtensionClearedEvent - Class in altitude.integrationServer.events
Notifies the agent that the extension was cleared.
ExtensionClearedEvent() - Constructor for class altitude.integrationServer.events.ExtensionClearedEvent
 
ExtensionClearedListener - Interface in altitude.integrationServer.events
Interface for handling ExtensionClearedEvent events.
ExtensionClearedReason - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
Extension Cleared reason.
ExtensionFailedToRecoverAdapter - Class in altitude.integrationServer.events
Adapter for handling ExtensionFailedToRecoverEvent events.
ExtensionFailedToRecoverAdapter() - Constructor for class altitude.integrationServer.events.ExtensionFailedToRecoverAdapter
 
ExtensionFailedToRecoverEvent - Class in altitude.integrationServer.events
Notifies the agent that the extension failed to recover.
ExtensionFailedToRecoverEvent() - Constructor for class altitude.integrationServer.events.ExtensionFailedToRecoverEvent
 
ExtensionFailedToRecoverListener - Interface in altitude.integrationServer.events
Interface for handling ExtensionFailedToRecoverEvent events.
ExtensionRange - Class in altitude.integrationServer.types
Represents the extension range.
ExtensionRange() - Constructor for class altitude.integrationServer.types.ExtensionRange
 
External - Enum constant in enum class altitude.integrationServer.types.AuthenticationType
Authentication performed by an external server.
External - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskType
External.
ExternalDoNotCallList - Enum constant in enum class altitude.integrationServer.types.ServiceBuiltInColumn
External Do Not Call List
ExternalInteraction - Enum constant in enum class altitude.integrationServer.types.BuiltInRecorderType
External interaction recorder.
ExternalInteractionRegistrationAdapter - Class in altitude.integrationServer.events
Adapter for handling ExternalInteractionRegistrationEvent events.
ExternalInteractionRegistrationAdapter() - Constructor for class altitude.integrationServer.events.ExternalInteractionRegistrationAdapter
 
ExternalInteractionRegistrationData - Class in altitude.integrationServer.types
Hold information about a registration of an interaction whose origin is external to Altitude uCI, that is being handled by an agent.
ExternalInteractionRegistrationData() - Constructor for class altitude.integrationServer.types.ExternalInteractionRegistrationData
 
ExternalInteractionRegistrationEndedAdapter - Class in altitude.integrationServer.events
Adapter for handling ExternalInteractionRegistrationEndedEvent events.
ExternalInteractionRegistrationEndedAdapter() - Constructor for class altitude.integrationServer.events.ExternalInteractionRegistrationEndedAdapter
 
ExternalInteractionRegistrationEndedEvent - Class in altitude.integrationServer.events
Notifies of the end of an external interaction registration.
ExternalInteractionRegistrationEndedEvent() - Constructor for class altitude.integrationServer.events.ExternalInteractionRegistrationEndedEvent
 
ExternalInteractionRegistrationEndedListener - Interface in altitude.integrationServer.events
Interface for handling ExternalInteractionRegistrationEndedEvent events.
ExternalInteractionRegistrationEvent - Class in altitude.integrationServer.events
Base class for all the events related with the external interaction registrations.
ExternalInteractionRegistrationEvent() - Constructor for class altitude.integrationServer.events.ExternalInteractionRegistrationEvent
 
ExternalInteractionRegistrationExternalInteractionRegistrationEndedListener - Interface in altitude.integrationServer.iJavaApi
Interface for handling ExternalInteractionRegistrationEndedEvent events.
ExternalInteractionRegistrationListener - Interface in altitude.integrationServer.events
Interface for handling ExternalInteractionRegistrationEvent events.
ExternalInteractionRegistrationStartedAdapter - Class in altitude.integrationServer.events
Adapter for handling ExternalInteractionRegistrationStartedEvent events.
ExternalInteractionRegistrationStartedAdapter() - Constructor for class altitude.integrationServer.events.ExternalInteractionRegistrationStartedAdapter
 
ExternalInteractionRegistrationStartedEvent - Class in altitude.integrationServer.events
Notifies of the creation of a new external interaction registration.
ExternalInteractionRegistrationStartedEvent() - Constructor for class altitude.integrationServer.events.ExternalInteractionRegistrationStartedEvent
 
ExternalInteractionRegistrationStartedListener - Interface in altitude.integrationServer.events
Interface for handling ExternalInteractionRegistrationStartedEvent events.
ExternalInteractionStatus - Enum Class in altitude.integrationServer.types
Status of the external interaction.
ExternalPasswordGeneratorErrorCode - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
External Password Generator error code.
ExternalPasswordGeneratorErrorMessage - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
External Password Generator error message.
ExternalProcess - Enum constant in enum class altitude.integrationServer.types.EntityType
External Process
ExternalValidationCancel - Enum constant in enum class altitude.integrationServer.types.ContactEventActionType
Cancel (external validation).
ExternalValidationFailedTry - Enum constant in enum class altitude.integrationServer.types.ContactEventActionType
Automatic Outbound (failed try due to external validation)
ExternalValidationUpdate - Enum constant in enum class altitude.integrationServer.types.ContactEventActionType
Update (external validation)
ExternalWebServer - Enum constant in enum class altitude.integrationServer.types.ScriptType
External web server.
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