G-Index (Integration Server Java API Documentation)

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All Classes and Interfaces|All Packages|Constant Field Values|Serialized Form

G

GatewayAdapter - Class in altitude.integrationServer.events: Adapter for handling GatewayEvent events.
GatewayAdapter() - Constructor for class altitude.integrationServer.events.GatewayAdapter
GatewayData - Class in altitude.integrationServer.types: Represents a gateway.
GatewayData() - Constructor for class altitude.integrationServer.types.GatewayData
GatewayEvent - Class in altitude.integrationServer.events: Base class for all the events related to the gateways.
GatewayEvent() - Constructor for class altitude.integrationServer.events.GatewayEvent
GatewayEventType - Enum Class in altitude.integrationServer.types: Represents the type of a gateway event received.
GatewayId - Enum constant in enum class altitude.integrationServer.types.SystemEventLogBuiltInColumn: Gateway Id
GatewayListener - Interface in altitude.integrationServer.events: Interface for handling GatewayEvent events.
GatewayState - Enum Class in altitude.integrationServer.types: Represents the state of the gateway.
GatewaySwitchInfo - Class in altitude.integrationServer.types: Holds information of a gateway switch.
GatewaySwitchInfo() - Constructor for class altitude.integrationServer.types.GatewaySwitchInfo
GatewayType - Enum Class in altitude.integrationServer.types: Represents the type of the gateway.
gdprEnabled(String, boolean, String, AuthenticationType, String, String) - Method in interface altitude.integrationServer.iJavaApi.IContactCenterManager: If true, the GDPR is enabled in the instance.
Gender - Enum Class in altitude.integrationServer.types: Represents the type of gender.
Gender - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn: Gender
Gender - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn: Gender
Gender - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn: Gender
Gender - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn: Gender
Gender - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn: Gender
Gender - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn: Gender
Gender - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn: Gender
Gender - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn: Gender
Gender - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn: Gender
GeneralInterfaceConfiguration - Class in altitude.integrationServer.types: Represents the general interface role configuration
GeneralInterfaceConfiguration() - Constructor for class altitude.integrationServer.types.GeneralInterfaceConfiguration
GeneralInterfaceConfigurationRequest - Class in altitude.integrationServer.types: Represents the general interface role configuration request
GeneralInterfaceConfigurationRequest() - Constructor for class altitude.integrationServer.types.GeneralInterfaceConfigurationRequest
generateMimeFromText(String, String, String, String, String, BodyType, String, Attachment[]) - Method in interface altitude.integrationServer.iJavaApi.IEmailManager: Generates the mime of an email from text.
generateReport(ReportGenerateRequest) - Method in interface altitude.integrationServer.iJavaApi.IReportManager: Generates a report.
Generating - Enum constant in enum class altitude.integrationServer.types.SavedReportStatus: Generating.
GenericDataType - Enum Class in altitude.integrationServer.types: Identifies the generic service type.
GenericFilter - Enum constant in enum class altitude.integrationServer.types.EntityType: Generic Filter
GenericFilterColumn - Enum constant in enum class altitude.integrationServer.types.EntityType: Generic Filter Column
GenericFilterNode - Enum constant in enum class altitude.integrationServer.types.EntityType: Generic Filter Node
GenericGateway - Enum constant in enum class altitude.integrationServer.types.SwitchType: Generic Gateway
GenericTableField - Enum constant in enum class altitude.integrationServer.types.EntityType: Generic table field
GenericTableSchema - Enum constant in enum class altitude.integrationServer.types.EntityType: Generic table schema
GenericUnavailabilityCall - Enum constant in enum class altitude.integrationServer.types.SubCallType: Generic unavailability call.
German - Enum constant in enum class altitude.integrationServer.types.Culture: German
getAbort() - Method in class altitude.integrationServer.types.DataTransactionCanDo: If true, the operation IDataTransaction.Abort can be performed.
getAbsolutePriority() - Method in class altitude.integrationServer.types.Contact: Absolute priority.
getAbsolutePriority() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: Absolute priority.
getAbsolutePriority() - Method in class altitude.integrationServer.types.PendingWork: Absolute priority.
getAbsolutePriority() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: Absolute priority.
getAbsolutePriority() - Method in class altitude.integrationServer.types.QueuedEmailBase: Absolute priority.
getAbsolutePriority() - Method in class altitude.integrationServer.types.QueuedSocialBase: Absolute priority.
getAbsolutePriority() - Method in class altitude.integrationServer.types.ScheduledContactBase: Absolute priority.
getAccept() - Method in class altitude.integrationServer.types.GeneralInterfaceConfiguration: Accept
getAccept() - Method in class altitude.integrationServer.types.GeneralInterfaceConfigurationRequest: Accept
getAccessRuleProfileName() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData: Name of the access rule profile.
getAccessRuleProfileName() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest: Name of the access rule profile.
getAccountCode() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData: Code of the account.
getAccountCode() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest: The code of the account.
getAcd() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: The ACD.
getAcd() - Method in class altitude.integrationServer.types.PhoneEventData: ACD group where the call has been distributed.
getAcd() - Method in class altitude.integrationServer.types.PhoneInteractionData: ACD
getAction() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter: Action to perform on the email filter.
getAction() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest: Action to perform on the email filter.
getAction() - Method in class altitude.integrationServer.types.OxeSynchroDashboardData: Identifies the action performed, that should be performed to synchronize an object.
getAction() - Method in class altitude.integrationServer.types.OxeSynchroDashboardRequest: Identifies the action performed, that should be performed to synchronize an object.
getActionType() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Enumerated ContactEventActionType with the action type of the event.
getActiveVersion() - Method in class altitude.integrationServer.types.WorkflowDefinitionUpdateRequest: Identifier of the workflow definition version.
getActivityAttributesTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the definition of the activity attributes table.
getActivityId() - Method in class altitude.integrationServer.events.DataTransactionEndedEvent: Identifier of the activity.
getActivityId() - Method in class altitude.integrationServer.events.DataTransactionRegisteredEvent: Identifier of the activity.
getActivityId() - Method in class altitude.integrationServer.types.RecordingData: Identifier of activity.
getActivityTableSchemaRequest() - Method in class altitude.integrationServer.types.ServiceUpdateRequest: Activity table schema request
getAddComments() - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfiguration: Add comments
getAddComments() - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfigurationRequest: Add comments
getAdditionalPhone1() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone 1.
getAdditionalPhone1() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone 1.
getAdditionalPhone10() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone 10.
getAdditionalPhone10() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone 10.
getAdditionalPhone11() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone 11.
getAdditionalPhone11() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone 11.
getAdditionalPhone12() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone 12.
getAdditionalPhone12() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone 12.
getAdditionalPhone13() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone 13.
getAdditionalPhone13() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone 13.
getAdditionalPhone14() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone 14.
getAdditionalPhone14() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone 14.
getAdditionalPhone15() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone 15.
getAdditionalPhone15() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone 15.
getAdditionalPhone2() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone 2.
getAdditionalPhone2() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone 2.
getAdditionalPhone3() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone 3.
getAdditionalPhone3() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone 3.
getAdditionalPhone4() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone 4.
getAdditionalPhone4() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone 4.
getAdditionalPhone5() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone 5.
getAdditionalPhone5() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone 5.
getAdditionalPhone6() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone 6.
getAdditionalPhone6() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone 6.
getAdditionalPhone7() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone 7.
getAdditionalPhone7() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone 7.
getAdditionalPhone8() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone 8.
getAdditionalPhone8() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone 8.
getAdditionalPhone9() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone 9.
getAdditionalPhone9() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone 9.
getAdditionalPhones() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the additional phones.
getAdditionalPhoneScheduleRule1() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone schedule rule 1.
getAdditionalPhoneScheduleRule1() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone schedule rule 1.
getAdditionalPhoneScheduleRule10() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone schedule rule 10.
getAdditionalPhoneScheduleRule10() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone schedule rule 10.
getAdditionalPhoneScheduleRule11() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone schedule rule 11.
getAdditionalPhoneScheduleRule11() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone schedule rule 11.
getAdditionalPhoneScheduleRule12() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone schedule rule 12.
getAdditionalPhoneScheduleRule12() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone schedule rule 12.
getAdditionalPhoneScheduleRule13() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone schedule rule 13.
getAdditionalPhoneScheduleRule13() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone schedule rule 13.
getAdditionalPhoneScheduleRule14() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone schedule rule 14.
getAdditionalPhoneScheduleRule14() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone schedule rule 14.
getAdditionalPhoneScheduleRule15() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone schedule rule 15.
getAdditionalPhoneScheduleRule15() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone schedule rule 15.
getAdditionalPhoneScheduleRule2() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone schedule rule 2.
getAdditionalPhoneScheduleRule2() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone schedule rule 2.
getAdditionalPhoneScheduleRule3() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone schedule rule 3.
getAdditionalPhoneScheduleRule3() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone schedule rule 3.
getAdditionalPhoneScheduleRule4() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone schedule rule 4.
getAdditionalPhoneScheduleRule4() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone schedule rule 4.
getAdditionalPhoneScheduleRule5() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone schedule rule 5.
getAdditionalPhoneScheduleRule5() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone schedule rule 5.
getAdditionalPhoneScheduleRule6() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone schedule rule 6.
getAdditionalPhoneScheduleRule6() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone schedule rule 6.
getAdditionalPhoneScheduleRule7() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone schedule rule 7.
getAdditionalPhoneScheduleRule7() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone schedule rule 7.
getAdditionalPhoneScheduleRule8() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone schedule rule 8.
getAdditionalPhoneScheduleRule8() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone schedule rule 8.
getAdditionalPhoneScheduleRule9() - Method in class altitude.integrationServer.types.ContactProfileBase: Additional phone schedule rule 9.
getAdditionalPhoneScheduleRule9() - Method in class altitude.integrationServer.types.ContactProfileRequest: Additional phone schedule rule 9.
getAddress() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Address of the instance.
getAddress() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress: Email address.
getAddress() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddressRequest: Address of the email.
getAddress() - Method in class altitude.integrationServer.types.CampaignOutboundEmailAddress: Email address.
getAddress() - Method in class altitude.integrationServer.types.CampaignOutboundEmailAddressRequest: Address
getAddressType() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Enumerated AddressType with type of address.
getAddressType() - Method in class altitude.integrationServer.types.InteractionThread: Type of the address.
getAddToDoNotCallList() - Method in class altitude.integrationServer.types.ServiceCanDo: If true, the operation IService.AddToDoNotCallList can be performed.
getAdministrationDuration() - Method in class altitude.integrationServer.types.InstanceOperationLog: Administration duration.
getAgent() - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaign: Associated agent.
getAgent() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Name of the agent.
getAgent() - Method in interface altitude.integrationServer.iJavaApi.ISession: The agent associated with the session.
getAgent() - Method in interface altitude.integrationServer.iJavaApi.ISoftPhone: The agent associated with the soft phone.
getAgent() - Method in class altitude.integrationServer.types.DataTransactionData: Agent user name.
getAgentBasePermission() - Method in class altitude.integrationServer.types.RoleData: Agent base permission
getAgentBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Agent base permission
getAgentCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IAgentManager: Gets an agent cursor open in the instance.
getAgentCursors() - Method in interface altitude.integrationServer.iJavaApi.IAgentManager: Returns the agent cursors open in the instance.
getAgentDataById(int) - Method in interface altitude.integrationServer.iJavaApi.IAgentManager: Gets the agent data.
getAgentDataByName(String) - Method in interface altitude.integrationServer.iJavaApi.IAgentManager: Gets the agent data.
getAgentExtensionById(String, int) - Method in interface altitude.integrationServer.iJavaApi.IOxeSynchro: Gets the agent extension.
getAgentExtensionByNumber(String, String) - Method in interface altitude.integrationServer.iJavaApi.IOxeSynchro: Gets the agent extension.
getAgentExtensionIds() - Method in class altitude.integrationServer.types.OxeSwitchOperationResult: Identifiers of the agent extensions related with the AgentExtensionRequests.
getAgentExtensionRequests() - Method in class altitude.integrationServer.types.OxeSwitchRequest: Agent extensions.
getAgentExtensions() - Method in class altitude.integrationServer.types.OxeSwitchData: Agent extensions.
getAgentFullName() - Method in class altitude.integrationServer.types.AgentInCampaignInfo: Full name of the agent.
getAgentFullName() - Method in class altitude.integrationServer.types.Contact: Full name of the agent.
getAgentFullName() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: Full name of the agent.
getAgentFullName() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Full name of the agent.
getAgentFullName() - Method in class altitude.integrationServer.types.PendingWork: Full name of the agent.
getAgentFullName() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: Full name of the agent.
getAgentFullName() - Method in class altitude.integrationServer.types.QueuedEmailBase: Full name of the agent.
getAgentFullName() - Method in class altitude.integrationServer.types.QueuedSocialBase: Full name of the agent.
getAgentFullName() - Method in class altitude.integrationServer.types.RecordingData: Full name of the agent.
getAgentFullName() - Method in class altitude.integrationServer.types.ScheduledContactBase: Full name of the agent.
getAgentFullName() - Method in class altitude.integrationServer.types.SentEmail: Full name of the agent.
getAgentFullName() - Method in class altitude.integrationServer.types.SentSocial: Full name of the agent.
getAgentId() - Method in class altitude.integrationServer.events.AgentEvent: Identifier of the agent.
getAgentId() - Method in class altitude.integrationServer.types.AgentInCampaignInfo: Identifier of the agent.
getAgentId() - Method in class altitude.integrationServer.types.AgentInCampaignMediaInfo: Identifier of the agent.
getAgentId() - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog: Identifier of the agent.
getAgentId() - Method in class altitude.integrationServer.types.AgentOperationLog: Identifier of the agent.
getAgentId() - Method in class altitude.integrationServer.types.ConfigurationLog: Identifier of the agent.
getAgentId() - Method in class altitude.integrationServer.types.ConsentData: Identifier of the agent that handled the consent.
getAgentId() - Method in class altitude.integrationServer.types.Contact: Identifier of the agent.
getAgentId() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Identifier of the agent that is handling the external interaction.
getAgentId() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: Identifier of the agent.
getAgentId() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Identifier of the agent.
getAgentId() - Method in class altitude.integrationServer.types.InteractionThreadSegment: Identifier of agent.
getAgentId() - Method in class altitude.integrationServer.types.PendingWork: Identifier of agent.
getAgentId() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: Identifier of agent.
getAgentId() - Method in class altitude.integrationServer.types.QueuedEmailBase: Identifier of agent.
getAgentId() - Method in class altitude.integrationServer.types.QueuedSocialBase: Identifier of agent.
getAgentId() - Method in class altitude.integrationServer.types.RecordingData: Identifier of agent.
getAgentId() - Method in class altitude.integrationServer.types.ScheduledContactBase: Identifier of agent.
getAgentId() - Method in class altitude.integrationServer.types.SentEmail: Identifier of the agent.
getAgentId() - Method in class altitude.integrationServer.types.SentSocial: Identifier of the agent.
getAgentId() - Method in class altitude.integrationServer.types.SystemEventLog: Identifier of the agent.
getAgentInCampaignById(int) - Method in interface altitude.integrationServer.iJavaApi.IAgent: Gets the agent assigned to the specified campaign.
getAgentInCampaignByName(String) - Method in interface altitude.integrationServer.iJavaApi.IAgent: Gets the agent assigned to the specified campaign.
getAgentInCampaignError() - Method in class altitude.integrationServer.events.AgentInCampaignErrorEvent: Enumerated AgentInCampaignError with the agent in campaign error.
getAgentInCampaignIds() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Campaign ids assigned to the agent.
getAgentInCampaignInfoById(int) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets information about the specified campaign.
getAgentInCampaignInfoByName(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets information about the agent working in the specified campaign.
getAgentInCampaignMediaInfoById(int, int) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets media information about the agent working in the specified campaign.
getAgentInCampaignMediaInfoByName(int, String) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets media information about the agent working in the specified campaign.
getAgentInCampaignNames() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Campaign names assigned to the agent.
getAgentInCampaignOperation() - Method in class altitude.integrationServer.events.AgentInCampaignErrorEvent: Enumerated AgentInCampaignOperation with the agent in campaign operation.
getAgentInCampaignOperation() - Method in class altitude.integrationServer.events.AgentInCampaignOperationEvent: Enumerated AgentInCampaignOperation with the operation of the agent in campaign.
getAgentInCampaignOperation() - Method in class altitude.integrationServer.events.AgentInCampaignRequestEvent: Enumerated AgentInCampaignOperation with the requested operation.
getAgentInCampaignOperationLogCursor(int) - Method in interface altitude.integrationServer.iJavaApi.ILogManager: Gets an agent in campaign operation log cursor open in the instance.
getAgentInCampaignOperationLogCursors() - Method in interface altitude.integrationServer.iJavaApi.ILogManager: Returns the agent in campaign operation log cursors open in the instance.
getAgentInCampaignOperationLogTableSchema() - Method in interface altitude.integrationServer.iJavaApi.ILogManager: Gets the table schema of the agent in campaign operation log.
getAgentInCampaigns() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Campaigns assigned to the agent.
getAgentInCampaignsOperation() - Method in class altitude.integrationServer.types.AgentCanDo: If true, the operation IAgent.AgentInCampaignsOperation can be performed.
getAgentInfoById(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the agent info with the specified identifier.
getAgentInfoByName(String) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the agent info with the specified name.
getAgentIsBusy() - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration: true if the agent should not be distributed other interaction while handling the current one.
getAgentIsBusy() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: true if the agent should not be distributed other interaction while handling the current one.
getAgentLog() - Method in class altitude.integrationServer.types.CampaignDeleteLogRequest: If true, the agent log will be deleted.
getAgentLog() - Method in class altitude.integrationServer.types.InstanceDeleteLogRequest: If true, the agent log will be deleted.
getAgentManager() - Method in interface altitude.integrationServer.iJavaApi.IAgentCursor: Returns the agent manager that created the cursor.
getAgentManager() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The agent manager used to manage agents.
getAgentName() - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationStartedEvent: Name of the agent.
getAgentName() - Method in class altitude.integrationServer.events.InstanceOfflineEvent: Name of the supervisor that set the instance offline.
getAgentName() - Method in class altitude.integrationServer.events.InstanceOnlineEvent: Name of the supervisor that set the instance online.
getAgentName() - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration: Name of the agent that is handling the external.
getAgentName() - Method in class altitude.integrationServer.types.AgentInCampaignInfo: Name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.AgentInCampaignMediaInfo: Name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog: User name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.AgentOperationLog: User name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.ConfigurationLog: User name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.ConsentAuditData: Name of the agent that handled the consent.
getAgentName() - Method in class altitude.integrationServer.types.ConsentData: Name of the agent that handled the consent.
getAgentName() - Method in class altitude.integrationServer.types.ConsentUpdateRequestBase: Name of the agent that handled the consent.
getAgentName() - Method in class altitude.integrationServer.types.Contact: Name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.ContactProfileGdprRequest: Name of the agent that handled the request.
getAgentName() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData: Name of the agent that handled the request.
getAgentName() - Method in class altitude.integrationServer.types.ContactResubmitRequest: New name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.ContactUpdateRequestBase: Name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.DataTransactionEventData: Agent user name.
getAgentName() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Name of the agent that is handling the external interaction.
getAgentName() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: User name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.InteractionParty: Agent user name.
getAgentName() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.InteractionThreadSegment: User name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.KBDocumentNote: Name of the agent that created the note.
getAgentName() - Method in class altitude.integrationServer.types.PendingWork: User name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: User name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.QueuedEmailBase: User name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.QueuedEmailUpdateRequest: Name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.QueuedSocialBase: User name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.QueuedSocialUpdateRequest: Name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.RecordingData: User name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.RoleAgentPermission: Agent name
getAgentName() - Method in class altitude.integrationServer.types.RoleAgentPermissionRequest: Agent name
getAgentName() - Method in class altitude.integrationServer.types.ScheduledContactBase: User name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.SentEmail: User name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.SentSocial: User name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.WorkflowNextTaskData: Name of the agent.
getAgentName() - Method in class altitude.integrationServer.types.WorkflowTaskUpdateRequest: New name of the agent.
getAgentOperationLogCursor(int) - Method in interface altitude.integrationServer.iJavaApi.ILogManager: Gets an agent operation log cursor open in the instance.
getAgentOperationLogCursors() - Method in interface altitude.integrationServer.iJavaApi.ILogManager: Returns the agent operation log cursors open in the instance.
getAgentOperationLogTableSchema() - Method in interface altitude.integrationServer.iJavaApi.ILogManager: Gets the table schema of the agent operation log.
getAgentPermissionRequests() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Agent permission requests
getAgentPermissions(String) - Method in interface altitude.integrationServer.iJavaApi.IRoleManager: Returns the permissions of a role over agents.
getAgentRoleId() - Method in class altitude.integrationServer.types.OxeSynchroConfiguration: Identifier of the role that new agents will belong to.
getAgentRoleName() - Method in class altitude.integrationServer.types.OxeSynchroConfiguration: Name of the role that new agents will belong to.
getAgentSkillOperationEvolution() - Method in class altitude.integrationServer.events.AgentInCampaignErrorEvent: Enumerated AgentSkillOperationEvolution that indicates whether the event was triggered in the context of the start or end of an agent skill update operation.
getAgentSkillOperationEvolution() - Method in class altitude.integrationServer.events.AgentInCampaignOperationEvent: Enumerated AgentSkillOperationEvolution that indicates whether the event was triggered in the context of the start or end of an agent skill update operation.
getAgentTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IAgentManager: Gets the table schema of the agent.
getAgentType() - Method in class altitude.integrationServer.types.AgentCreateRequest: Enumerated AgentType with the type of the agent.
getAgentType() - Method in class altitude.integrationServer.types.AgentData: Type of the agent.
getAgentWebChatData() - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia: Data used to open a web chat control for agent to handle Instant Messaging interactions.
getAllDays() - Method in class altitude.integrationServer.types.DayDefinitionMonth: If true, all the days of the month are selected.
getAllMonths() - Method in class altitude.integrationServer.types.DayDefinitionYear: If true, all months of the year have all the days selected.
getAllowAgentLogin() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData: If true, allow agent login.
getAllowAgentLogin() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest: If true, allow agent login.
getAllowedOperations() - Method in class altitude.integrationServer.events.EmailEvent: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.events.EmailProgressBaseEvent: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.events.IMCustomInteractionEvent: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.events.IMCustomInteractionProgressBaseEvent: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.events.InstantMessagingEvent: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.events.InstantMessagingProgressBaseEvent: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.events.PhoneEvent: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.events.PhoneProgressBaseEvent: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.events.SocialEvent: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.events.SocialProgressBaseEvent: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.events.SoftPhoneAllowedOperationsChangedEvent: The operations that can be performed.
getAllowedOperations() - Method in class altitude.integrationServer.events.WorkflowEvent: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.events.WorkflowProgressBaseEvent: Allowed operations.
getAllowedOperations() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Represents the operations that the agent can perform on uAgent.
getAllowedOperations() - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaign: Operations that the agent can perform in the campaign.
getAllowedOperations() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Allowed operations for the campaign.
getAllowedOperations() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Returns the allowed operations on the data transaction.
getAllowedOperations() - Method in interface altitude.integrationServer.iJavaApi.IEmailMedia: Allowed email media operations.
getAllowedOperations() - Method in interface altitude.integrationServer.iJavaApi.IIMCustomInteraction: Allowed operations.
getAllowedOperations() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Operations that can be performed in the instance.
getAllowedOperations() - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia: Allowed operations.
getAllowedOperations() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: Gets the allowed voice interaction operations.
getAllowedOperations() - Method in interface altitude.integrationServer.iJavaApi.IService: Allowed operations.
getAllowedOperations() - Method in interface altitude.integrationServer.iJavaApi.ISession: Operations that the agent can perform in the session.
getAllowedOperations() - Method in interface altitude.integrationServer.iJavaApi.ISocialMedia: Allowed social media operations.
getAllowedOperations() - Method in interface altitude.integrationServer.iJavaApi.ISoftPhone: Operations that can be performed.
getAllowedOperations() - Method in interface altitude.integrationServer.iJavaApi.IWorkflowMedia: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.types.DataTransactionData: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.types.EmailEventData: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.types.EmailInteractionData: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.types.IMCustomInteractionData: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.types.InstantMessagingEventData: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.types.InstantMessagingInteractionData: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.types.PhoneEventData: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.types.PhoneInteractionData: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.types.SocialEventData: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.types.SocialInteractionData: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.types.WorkflowEventData: Allowed operations.
getAllowedOperations() - Method in class altitude.integrationServer.types.WorkflowInteractionData: Allowed operations.
getAniListNames() - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the names of the ANI lists of the service.
getAniPrefix() - Method in class altitude.integrationServer.types.MultiSiteAccessRule: ANI Prefix.
getAnswer() - Method in class altitude.integrationServer.types.EmailMediaCanDo: If true, the operation IEmailMedia.Answer can be performed.
getAnswer() - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo: If true, the operation IInstantMessagingMedia.Answer can be performed.
getAnswer() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.Answer can be performed.
getAnswer() - Method in class altitude.integrationServer.types.SocialMediaCanDo: If true, the operation ISocialMedia.Answer can be performed.
getAnswer() - Method in class altitude.integrationServer.types.WorkflowMediaCanDo: If true, the operation IWorkflowMedia.Answer can be performed.
getAnswerSupervisionRequest() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.AnswerSupervisionRequest can be performed.
getAnyPurpose() - Method in class altitude.integrationServer.types.PurposeFilter: If true, then filter by any purpose; if false, then filter by the PurposeNames.
getAppleBusinessChat() - Method in class altitude.integrationServer.types.AgentInfo: Information about the AppleBusinessChat media.
getAppleBusinessChat() - Method in class altitude.integrationServer.types.CampaignInfo: Information about the AppleBusinessChat media.
getAppleBusinessChat() - Method in class altitude.integrationServer.types.ContactProfileBase: Apple Business Chat account.
getAppleBusinessChat() - Method in class altitude.integrationServer.types.ContactProfileRequest: Apple Business Chat account.
getAppleBusinessChat() - Method in class altitude.integrationServer.types.ServiceInfo: Information about the AppleBusinessChat media.
getAslName() - Method in class altitude.integrationServer.types.Directory: The name of the directory used in the Altitude Script Language.
getAslName() - Method in class altitude.integrationServer.types.DirectoryCreateRequest: The name of the directory used in the Altitude Script Language.
getAslName() - Method in class altitude.integrationServer.types.DirectoryUpdateRequest: The name of the directory used in the Altitude Script Language.
getAslName() - Method in class altitude.integrationServer.types.EnumeratedField: Name of the enumerated field in the Altitude Script Language.
getAslName() - Method in class altitude.integrationServer.types.EnumeratedFieldRequest: Name of the enumerated field in the Altitude Script Language.
getAslName() - Method in class altitude.integrationServer.types.EnumeratedType: Name of the enumerated type used in the Altitude Script Language.
getAslName() - Method in class altitude.integrationServer.types.EnumeratedTypeRequest: Name of the enumerated type used in the Altitude Script Language.
getAssignedAgent() - Method in class altitude.integrationServer.events.ContactLoadedEvent: Agent user name.
getAssignedAgent() - Method in class altitude.integrationServer.events.ContactUnloadedEvent: Agent user name.
getAssignedAgentNames() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the names of the agents assigned to this campaign.
getAssignedAgents(String) - Method in interface altitude.integrationServer.iJavaApi.ITeamManager: Gets the data of the agents assigned to the team.
getAssignedAgents(String, AssignmentMode) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets the data of the agents assigned to the campaign.
getAssignedAgentsInfo(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets information about the agents assigned to the campaign.
getAssignedCampaigns(String) - Method in interface altitude.integrationServer.iJavaApi.ITeamManager: Gets the data of campaigns assigned to the team.
getAssignedCampaigns(String, AssignmentMode) - Method in interface altitude.integrationServer.iJavaApi.IAgentManager: Gets the data of campaigns assigned to the agent.
getAssignedCategories(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Returns the categories assigned to the campaign.
getAssignedDirectoryNames(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets the names of the directories assigned to the campaign.
getAssignedTeamNames() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Gets the names of the assigned teams of the agent.
getAssignedTeams(String) - Method in interface altitude.integrationServer.iJavaApi.IAgentManager: Gets the data of the teams assigned to the agent.
getAssignedTeams(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets the data of the teams assigned to the campaign.
getAssistant() - Method in class altitude.integrationServer.types.ContactProfileBase: Assistant.
getAssistant() - Method in class altitude.integrationServer.types.ContactProfileRequest: Assistant.
getAttach() - Method in class altitude.integrationServer.types.EmailInterfaceConfiguration: Attach
getAttach() - Method in class altitude.integrationServer.types.EmailInterfaceConfigurationRequest: Attach
getAttachment(int, int) - Method in interface altitude.integrationServer.iJavaApi.IEmailManager: Gets the specified attachment of an email stored in the instance.
getAttachmentFromMime(byte[], int) - Method in interface altitude.integrationServer.iJavaApi.IEmailManager: Gets the specified certain attachment of an email.
getAttachments() - Method in class altitude.integrationServer.types.EmailMessage: Information about the attachments of the email message.
getAttachments(int) - Method in interface altitude.integrationServer.iJavaApi.IEmailManager: Gets the attachments of an email stored in the instance database.
getAttachmentsFromMime(byte[]) - Method in interface altitude.integrationServer.iJavaApi.IEmailManager: Gets the attachments of an email.
getAttributes() - Method in class altitude.integrationServer.events.ContactLoadedEvent: Attributes.
getAttributes() - Method in class altitude.integrationServer.events.DataTransactionEndedEvent: Attributes.
getAttributes() - Method in class altitude.integrationServer.events.InstantMessagingInteractionStartedEvent: Attributes.
getAttributes() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Campaign attributes.
getAttributes() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Contact attributes in the case of a contact, or workflow attributes in the case of a workflow.
getAttributes() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: List of attributes of the campaign.
getAttributes() - Method in class altitude.integrationServer.types.Contact: Contact attributes.
getAttributes() - Method in class altitude.integrationServer.types.ContactProfile: Contact profile attributes.
getAttributes() - Method in class altitude.integrationServer.types.ContactProfileRequest: Contact profile attributes.
getAttributes() - Method in class altitude.integrationServer.types.ContactUpdateRequestBase: List of attributes of the contact.
getAttributes() - Method in class altitude.integrationServer.types.DataTransactionData: Attributes.
getAttributes() - Method in class altitude.integrationServer.types.DataTransactionDataRequest: Attributes.
getAttributes() - Method in class altitude.integrationServer.types.DataTransactionEventData: Attributes.
getAttributes() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTask: Attributes of the workflow task.
getAttributes() - Method in class altitude.integrationServer.types.PendingWork: Attributes.
getAttributes() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: Attributes of the queued tasks.
getAttributes() - Method in class altitude.integrationServer.types.QueuedEmail: Attributes of the queued email.
getAttributes() - Method in class altitude.integrationServer.types.QueuedEmailUpdateRequest: Attributes of the queued email.
getAttributes() - Method in class altitude.integrationServer.types.QueuedSocial: Attributes of the queued social.
getAttributes() - Method in class altitude.integrationServer.types.QueuedSocialUpdateRequest: Attributes of the queued social.
getAttributes() - Method in class altitude.integrationServer.types.ScheduledContact: Attributes of the scheduled contact.
getAttributes(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets the attributes of the campaign.
getAttributesFormatted() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the formatted campaign attributes.
getAttributesFormatted() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Returns the Attributes formatted to be displayed in a GUI.
getAttributesOutOfDate() - Method in class altitude.integrationServer.types.DataTransactionData: If true, the contact business data in memory is out-of-date, it has been updated by another agent after the data transaction has started.
getAudioRecordingFile(String, AudioRecordingEncoding) - Method in interface altitude.integrationServer.iJavaApi.IRecordingManager: Gets the file of the audio recording.
getAudioRecordingSegmentFile(String, int, AudioRecordingEncoding) - Method in interface altitude.integrationServer.iJavaApi.IRecordingManager: Gets the file of the audio recording segment.
getAudioRecordingSegmentsCount(String) - Method in interface altitude.integrationServer.iJavaApi.IRecordingManager: Gets the number of the audio recording segments.
getAuthenticationMode() - Method in class altitude.integrationServer.types.RoleData: Authentication mode.
getAuthenticationMode() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Authentication mode.
getAuthority() - Method in class altitude.integrationServer.types.InstanceAuthenticationData: Address of the authentication service.
getAutoAcknowledgeEmailEnabled() - Method in class altitude.integrationServer.types.CampaignData: If true, the auto acknowledge of an email will be enabled.
getAutoAcknowledgeEmailEnabled() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: If true, emails will automatically be acknowledged.
getAutoAcknowledgeEmailId() - Method in class altitude.integrationServer.types.CampaignData: The id of an auto acknowledge email.
getAutoAcknowledgeEmailId() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Identifier of an auto acknowledged email.
getAutoCampaignOpen() - Method in class altitude.integrationServer.types.RoleGeneralConfiguration: Auto open of campaigns
getAutoCampaignOpen() - Method in class altitude.integrationServer.types.RoleGeneralConfigurationRequest: Auto open of campaigns
getAutoExtensionAssignment() - Method in class altitude.integrationServer.types.RoleWebRtcConfiguration: Gets or sets whether users with the role have WebRTC extensions automatically assigned.
getAutoExtensionAssignment() - Method in class altitude.integrationServer.types.RoleWebRtcConfigurationRequest: Auto extension assignment
getAutoReplySent() - Method in interface altitude.integrationServer.iJavaApi.IEmailMedia: True if the auto reply was sent.
getAutoReplySent() - Method in interface altitude.integrationServer.iJavaApi.ISocialMedia: True if the auto reply was sent.
getAutoReplySent() - Method in class altitude.integrationServer.types.EmailEventData: If true, the email was sent with auto reply.
getAutoReplySent() - Method in class altitude.integrationServer.types.EmailInteractionData: If true, the email was sent with auto reply.
getAutoReplySent() - Method in class altitude.integrationServer.types.SocialEventData: If true, the social was sent with auto reply.
getAutoReplySent() - Method in class altitude.integrationServer.types.SocialInteractionData: If true, the social was sent with auto reply.
getAutoShowMessageOfTheDay() - Method in class altitude.integrationServer.types.RoleGeneralConfiguration: Auto show message of the day
getAutoShowMessageOfTheDay() - Method in class altitude.integrationServer.types.RoleGeneralConfigurationRequest: Auto show message of the day
getAutoStartup() - Method in class altitude.integrationServer.types.TelephonyGatewayData: If true, the telephony gateway starts up automatically.
getAutoTraceLevelEnabled() - Method in class altitude.integrationServer.types.ProcessTraceConfiguration: Auto trace level enabled
getAverageHandlingTime() - Method in class altitude.integrationServer.types.SkillProfileMediaInfo: Average time of the interactions registered to be in handling state.
getAverageWaitingTime() - Method in class altitude.integrationServer.types.AgentInCampaignMediaInfo: Average time of the interactions registered to be in alerting or queued state.
getAverageWaitingTime() - Method in class altitude.integrationServer.types.MediaInfo: Average time of the interactions registered to be in alerting or queued state.
getAverageWaitingTime() - Method in class altitude.integrationServer.types.SkillProfileMediaInfo: Average time of the interactions registered to be in alerting or queued state.
getAvgDataTransactionAgent() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Average talking time of the agent in the campaign.
getAvgDataTransactionAgent() - Method in class altitude.integrationServer.types.StatisticalData: Average data transaction time of the agent in the campaign.
getAvgDataTransactionCampaign() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Average talking time of the campaign.
getAvgDataTransactionCampaign() - Method in class altitude.integrationServer.types.StatisticalData: Average data transaction time of the campaign.
getAvgDataTransactionDuration() - Method in class altitude.integrationServer.types.AgentInfo: Average duration of the data transaction for the agent.
getAvgDataTransactionDuration() - Method in class altitude.integrationServer.types.CampaignInfo: Average duration of data transactions in the campaign.
getAvgDataTransactionDuration() - Method in class altitude.integrationServer.types.ServiceInfo: Average duration of data transactions in campaigns of the service.
getAvgDeliverTime() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Average delivery time of the call.
getAvgDeliverTime() - Method in class altitude.integrationServer.types.StatisticalData: Average delivery time of the interaction.
getBackgroundTaskData(int) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets the background task data.
getBcc() - Method in class altitude.integrationServer.types.EmailMessage: Blind courtesy copy receivers.
getBirthday() - Method in class altitude.integrationServer.types.ContactProfileBase: Birthday.
getBirthday() - Method in class altitude.integrationServer.types.ContactProfileRequest: Birthday.
getBlindData() - Method in class altitude.integrationServer.events.InstantMessagingInteractionStartedEvent: Data stream transferred with the instant messaging interaction not valid for the instance.
getBlindData() - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia: Blind data.
getBlindData() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: The blind data.
getBlindData() - Method in class altitude.integrationServer.types.InstantMessagingEventData: Data stream transferred with the instant messaging interaction not valid for the instance.
getBlindData() - Method in class altitude.integrationServer.types.PhoneEventData: Data stream transferred with the phone call not valid for the instance.
getBlindTransfer() - Method in class altitude.integrationServer.types.EmailMediaCanDo: If true, the operation IEmailMedia.BlindTransfer can be performed.
getBlindTransfer() - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo: If true, the operation IInstantMessagingMedia.BlindTransfer can be performed.
getBlindTransfer() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.BlindTransfer can be performed.
getBlindTransfer() - Method in class altitude.integrationServer.types.SocialMediaCanDo: If true, the operation ISocialMedia.BlindTransfer can be performed.
getBootEvolution(String, boolean) - Method in interface altitude.integrationServer.iJavaApi.IContactCenterManager: Gets the Boot Evolution of the instance.
getBrowser() - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfiguration: Browser
getBrowser() - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfigurationRequest: Browser
getBuiltInEnumeratedFields() - Method in class altitude.integrationServer.types.TableSchemaColumn: Built-in enumerated fields.
getBusinessCity() - Method in class altitude.integrationServer.types.ContactProfileBase: Business city.
getBusinessCity() - Method in class altitude.integrationServer.types.ContactProfileRequest: Business city.
getBusinessCounterRequests() - Method in class altitude.integrationServer.types.ServiceUpdateRequest: Business counter requests
getBusinessCountry() - Method in class altitude.integrationServer.types.ContactProfileBase: Business cCountry.
getBusinessCountry() - Method in class altitude.integrationServer.types.ContactProfileRequest: Business cCountry.
getBusinessDimension0Id() - Method in class altitude.integrationServer.types.SystemEventLog: Identifier of the business dimension 0.
getBusinessDimension1Id() - Method in class altitude.integrationServer.types.SystemEventLog: Identifier of the business dimension 1.
getBusinessDimension2Id() - Method in class altitude.integrationServer.types.SystemEventLog: Identifier of the business dimension 2.
getBusinessFax() - Method in class altitude.integrationServer.types.ContactProfileBase: Business fax.
getBusinessFax() - Method in class altitude.integrationServer.types.ContactProfileRequest: Business fax.
getBusinessPhone() - Method in class altitude.integrationServer.types.ContactProfileBase: Business phone.
getBusinessPhone() - Method in class altitude.integrationServer.types.ContactProfileRequest: Business phone.
getBusinessPhoneScheduleRule() - Method in class altitude.integrationServer.types.ContactProfileBase: Business phone schedule rule.
getBusinessPhoneScheduleRule() - Method in class altitude.integrationServer.types.ContactProfileRequest: Business phone schedule rule.
getBusinessPostalCode() - Method in class altitude.integrationServer.types.ContactProfileBase: Business postal code.
getBusinessPostalCode() - Method in class altitude.integrationServer.types.ContactProfileRequest: Business postal code.
getBusinessSegmentGuiName() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Name of the business segment for the GUI.
getBusinessSegmentId() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Identifier of the business segment.
getBusinessSegmentId() - Method in class altitude.integrationServer.types.SystemEventLog: Identifier of the business segment.
getBusinessSegmentName() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Name of the business segment.
getBusinessStateProvince() - Method in class altitude.integrationServer.types.ContactProfileBase: Business state province.
getBusinessStateProvince() - Method in class altitude.integrationServer.types.ContactProfileRequest: Business state province.
getBusinessStatus() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Gets or sets the business status.
getBusinessStatus() - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration: The business status of the external interaction.
getBusinessStatus() - Method in class altitude.integrationServer.types.Contact: Enumerated ContactBusinessStatus with business status of the contact.
getBusinessStatus() - Method in class altitude.integrationServer.types.ContactResubmitRequest: The new business status.
getBusinessStatus() - Method in class altitude.integrationServer.types.ContactUploadRequest: The new business status.
getBusinessStatus() - Method in class altitude.integrationServer.types.DataTransactionDataRequest: Outcomes.
getBusinessStatus() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Business status of the external interaction.
getBusinessStatus(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the business status of the data transaction.
getBusinessStreet() - Method in class altitude.integrationServer.types.ContactProfileBase: Business street.
getBusinessStreet() - Method in class altitude.integrationServer.types.ContactProfileRequest: Business street.
getBusyNTriesAuto() - Method in class altitude.integrationServer.types.Contact: No.
getCallClassificationActionOnMachine() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData: Represents a call classification action on a machine.
getCallClassificationActionOnMachine() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest: Represents a call classification on a machine.
getCallClassificationActionOnSit() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData: Represents a call classification action on a special information tone (SIT).
getCallClassificationActionOnSite() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest: Represents a call classification on a special information tone (SIT).
getCallSupervisor() - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration: Call supervisor
getCallSupervisor() - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest: Call supervisor
getCallSupervisor() - Method in class altitude.integrationServer.types.SessionCanDo: If true, the operation ISession.CallSupervisor can be performed.
getCampaign() - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaign: Associated campaign.
getCampaign() - Method in interface altitude.integrationServer.iJavaApi.IContactCursor: Campaign that created the cursor.
getCampaign() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Campaign of the data transaction.
getCampaignAssignmentRequests() - Method in class altitude.integrationServer.types.AgentUpdateRequestBase: List of campaign assignments.
getCampaignAttributesTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the definition of the campaign attributes table.
getCampaignBasePermission() - Method in class altitude.integrationServer.types.RoleData: Campaign base permission
getCampaignBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Campaign base permission
getCampaignById(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets a specific campaign.
getCampaignByName(String) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets a specific campaign.
getCampaignCursor(int) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets a campaign cursor open in the instance.
getCampaignCursors() - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Returns the campaign cursors open in the instance.
getCampaignDataById(int) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Returns a CampaignData object with data about the campaign.
getCampaignDataByName(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Returns a CampaignData object with data about the campaign.
getCampaignId() - Method in class altitude.integrationServer.events.AgentInCampaignEvent: Identifier of the campaign.
getCampaignId() - Method in class altitude.integrationServer.events.CampaignEvent: Identifier of the campaign.
getCampaignId() - Method in class altitude.integrationServer.events.ContactLoadedEvent: Identifier of the campaign script running in the scope of the session.
getCampaignId() - Method in class altitude.integrationServer.events.DataTransactionEndedEvent: Identifier of the campaign.
getCampaignId() - Method in class altitude.integrationServer.events.DataTransactionStartedEvent: Identifier of the campaign.
getCampaignId() - Method in class altitude.integrationServer.events.TeamInCampaignEvent: Identifier of the campaign.
getCampaignId() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Identifier of the campaign.
getCampaignId() - Method in class altitude.integrationServer.types.AgentInCampaignInfo: Identifier of the campaign.
getCampaignId() - Method in class altitude.integrationServer.types.AgentInCampaignMediaInfo: Identifier of the campaign.
getCampaignId() - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog: Identifier of the campaign.
getCampaignId() - Method in class altitude.integrationServer.types.AgentInCampaignOperationResult: Identifier of the campaign.
getCampaignId() - Method in class altitude.integrationServer.types.CampaignOperationLog: Identifier of the campaign.
getCampaignId() - Method in class altitude.integrationServer.types.Contact: Identifier of the campaign.
getCampaignId() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Identifier of the campaign.
getCampaignId() - Method in class altitude.integrationServer.types.DataTransactionData: Identifier of the campaign.
getCampaignId() - Method in class altitude.integrationServer.types.DataTransactionEventData: Identifier of the campaign script running in the scope of the session.
getCampaignId() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Identifier of the campaign of the external interaction.
getCampaignId() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: Identifier of the campaign.
getCampaignId() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Identifier of the campaign.
getCampaignId() - Method in class altitude.integrationServer.types.PendingWork: Identifier of campaign.
getCampaignId() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: Identifier of campaign.
getCampaignId() - Method in class altitude.integrationServer.types.QueuedEmailBase: Identifier of campaign.
getCampaignId() - Method in class altitude.integrationServer.types.QueuedSocialBase: Identifier of campaign.
getCampaignId() - Method in class altitude.integrationServer.types.RecordingData: Identifier of campaign.
getCampaignId() - Method in class altitude.integrationServer.types.ScheduledContactBase: Identifier of the campaign.
getCampaignId() - Method in class altitude.integrationServer.types.SentEmail: Identifier of the campaign.
getCampaignId() - Method in class altitude.integrationServer.types.SentSocial: Identifier of the campaign.
getCampaignId() - Method in class altitude.integrationServer.types.SystemEventLog: Identifier of the campaign.
getCampaignId() - Method in class altitude.integrationServer.types.WorkflowTaskDefinitionVersion: Identifier of the campaign.
getCampaignIsAnonymous() - Method in class altitude.integrationServer.types.PendingWork: If true, the campaign is anonymous.
getCampaignIsAnonymous() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: If true, the campaign is anonymous.
getCampaignIsAnonymous() - Method in class altitude.integrationServer.types.QueuedEmailBase: If true, the campaign is anonymous.
getCampaignIsAnonymous() - Method in class altitude.integrationServer.types.QueuedSocialBase: If true, the campaign is anonymous.
getCampaignIsAnonymous() - Method in class altitude.integrationServer.types.SentEmail: If true, the campaign is anonymous.
getCampaignIsAnonymous() - Method in class altitude.integrationServer.types.SentSocial: If true, the campaign is anonymous.
getCampaignManager() - Method in interface altitude.integrationServer.iJavaApi.ICampaignContactUploader: The CampaignManager.
getCampaignManager() - Method in interface altitude.integrationServer.iJavaApi.ICampaignCursor: Returns the campaign manager that created the cursor.
getCampaignManager() - Method in interface altitude.integrationServer.iJavaApi.IContactHistoryCursor: Returns the campaign manager that created the cursor.
getCampaignManager() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The campaign manager used to manage campaigns.
getCampaignName() - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationStartedEvent: Name of the campaign.
getCampaignName() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Name of the campaign.
getCampaignName() - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration: Name of the campaign of the external interaction.
getCampaignName() - Method in class altitude.integrationServer.types.AgentInCampaignInfo: Name of the campaign.
getCampaignName() - Method in class altitude.integrationServer.types.AgentInCampaignMediaInfo: Name of the campaign.
getCampaignName() - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog: Name of the campaign.
getCampaignName() - Method in class altitude.integrationServer.types.AgentInCampaignOperationResult: Name of the campaign.
getCampaignName() - Method in class altitude.integrationServer.types.CampaignOperationLog: Name of the campaign.
getCampaignName() - Method in class altitude.integrationServer.types.Contact: Name of the campaign.
getCampaignName() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Name of the campaign.
getCampaignName() - Method in class altitude.integrationServer.types.DataTransactionData: Name of the campaign.
getCampaignName() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Name of the campaign of the external interaction.
getCampaignName() - Method in class altitude.integrationServer.types.GuiText: Name of the campaign.
getCampaignName() - Method in class altitude.integrationServer.types.IMCustomInteractionData: Destination campaign name.
getCampaignName() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: Name of the campaign.
getCampaignName() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Name of the campaign.
getCampaignName() - Method in class altitude.integrationServer.types.PendingWork: Name of the campaign.
getCampaignName() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: Name of the campaign.
getCampaignName() - Method in class altitude.integrationServer.types.QueuedEmailBase: Name of the campaign.
getCampaignName() - Method in class altitude.integrationServer.types.QueuedSocialBase: Name of the campaign.
getCampaignName() - Method in class altitude.integrationServer.types.RecordingData: Name of the campaign.
getCampaignName() - Method in class altitude.integrationServer.types.RoleCampaignPermission: Campaign name
getCampaignName() - Method in class altitude.integrationServer.types.RoleCampaignPermissionRequest: Campaign name
getCampaignName() - Method in class altitude.integrationServer.types.ScheduledContactBase: Name of the campaign.
getCampaignName() - Method in class altitude.integrationServer.types.SentEmail: Name of the campaign.
getCampaignName() - Method in class altitude.integrationServer.types.SentSocial: Name of the campaign.
getCampaignName() - Method in class altitude.integrationServer.types.WorkflowNextTaskData: Name of the next task campaign.
getCampaignName() - Method in class altitude.integrationServer.types.WorkflowTaskDefinitionVersion: Name of the campaign.
getCampaignNames() - Method in class altitude.integrationServer.events.AgentInCampaignsOperationRequestEvent: Names of the campaigns where the operation will be executed.
getCampaignNames() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the list of campaign names.
getCampaignNames(boolean) - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the names of the campaigns of the service.
getCampaignOperation() - Method in class altitude.integrationServer.events.CampaignOperationEvent: Enumerated CampaignOperation with the campaign operation.
getCampaignOperationLogCursor(int) - Method in interface altitude.integrationServer.iJavaApi.ILogManager: Gets an campaign operation log cursor open in the instance.
getCampaignOperationLogCursors() - Method in interface altitude.integrationServer.iJavaApi.ILogManager: Returns the campaign operation log cursors open in the instance.
getCampaignOperationLogTableSchema() - Method in interface altitude.integrationServer.iJavaApi.ILogManager: Gets the table schema of the campaign operation log.
getCampaignOperationsEnabled() - Method in class altitude.integrationServer.types.GeneralInterfaceConfiguration: Campaign level operations
getCampaignOperationsEnabled() - Method in class altitude.integrationServer.types.GeneralInterfaceConfigurationRequest: Campaign level operations
getCampaignPermissionRequests() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Campaign permission requests
getCampaignPermissions(String) - Method in interface altitude.integrationServer.iJavaApi.IRoleManager: Returns the permissions of a role over campaigns.
getCampaigns() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Campaigns of the instance.
getCampaigns(boolean) - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the campaigns of the service.
getCampaignState() - Method in class altitude.integrationServer.events.CampaignStateChangedEvent: Enumerated CampaignState with the new state of the campaign.
getCampaignTableSchema() - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets the table schema of the campaign.
getCampaignTableSchemaRequest() - Method in class altitude.integrationServer.types.ServiceUpdateRequest: Campaign table schema request
getCancellationMoment() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData: Cancellation Moment in UTC.
getCancelSupervisionRequest() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.CancelSupervisionRequest can be performed.
getCanChooseSite() - Method in class altitude.integrationServer.types.RoleSiteConfiguration: Gets or sets whether users in the role can choose the site.
getCanChooseSite() - Method in class altitude.integrationServer.types.RoleSiteConfigurationRequest: Auto open of campaigns
getCanFetch() - Method in class altitude.integrationServer.types.TableSchemaColumn: If true, this column is valid for fetch.
getCanPickUp() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: If true, the agent can pick up the workflow.
getCanPickUp() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: If true, the agent can pick up the workflow.
getCanPickUp() - Method in class altitude.integrationServer.types.QueuedEmailBase: If true, the agent can pick up the email.
getCanPickUp() - Method in class altitude.integrationServer.types.QueuedSocialBase: If true, the agent can pick up the social.
getCanQuery() - Method in class altitude.integrationServer.types.TableSchemaColumn: If true, this column is valid for query.
getCanSort() - Method in class altitude.integrationServer.types.TableSchemaColumn: If true, this column is valid for sort.
getCategories(boolean) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets all categories organized hierarchically
getCategoriesInCampaignById(int) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets the categories assigned to the specified campaign.
getCategoriesInCampaignByName(String) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets the categories assigned to the specified campaign.
getCategory(int, boolean) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets the tree of a category.
getCategoryAssignedCampaignNames(int) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets the names of the campaigns assigned to the category.
getCategoryBasePermission() - Method in class altitude.integrationServer.types.RoleData: Category base permission
getCategoryBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Category base permission
getCategoryId() - Method in class altitude.integrationServer.types.KBDocumentInfo: Category of the knowledge base document.
getCategoryId() - Method in class altitude.integrationServer.types.RoleCategoryPermission: Identifier of the category
getCategoryId() - Method in class altitude.integrationServer.types.RoleCategoryPermissionRequest: Identifier of the category
getCategoryInCampaignById(int, int) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets the tree of a category in a campaign by id.
getCategoryInCampaignByName(String, int) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets the tree of a category in a campaign by name.
getCategoryInfo(int, boolean) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets information of the specified category.
getCategoryInfoInCampaignById(int, int) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets information of the specified category.
getCategoryInfoInCampaignByName(String, int) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets information of the specified category.
getCategoryPath() - Method in class altitude.integrationServer.types.KBDocumentInfo: Path of the category of the knowledge base document.
getCategoryPermissionRequests() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Category permission requests
getCategoryPermissions(String) - Method in interface altitude.integrationServer.iJavaApi.IRoleManager: Returns the permissions of a role over categories.
getCause() - Method in class altitude.integrationServer.events.DigitsCollectedEvent: Enumerated MediaOperationTerminationCause with the causes for the end of the media operation.
getCause() - Method in class altitude.integrationServer.events.MessagePlayedAndDigitsCollectedEvent: Enumerated MediaOperationTerminationCause with the cause for the end of the media operation.
getCc() - Method in class altitude.integrationServer.types.EmailMessage: Courtesy copy receivers.
getChangeNotReadyReason() - Method in class altitude.integrationServer.types.AgentInCampaignCanDo: If true, the operation IAgentInCampaign.ChangeNotReadyReason can be performed.
getChangeSpeakerVolume() - Method in class altitude.integrationServer.types.SoftPhoneCanDo: If true, the operation ISoftPhone.ChangeSpeakerVolume can be performed.
getChannelId() - Method in class altitude.integrationServer.types.AgentWebChatData: Identifier of the chat channel (eg: webchat)
getCheckForNewEmailInterval() - Method in class altitude.integrationServer.types.CampaignData: Check for new email interval.
getCheckForNewEmailInterval() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Check for new email interval.
getChildren() - Method in class altitude.integrationServer.types.CategoryData: The children of the category.
getChildren() - Method in class altitude.integrationServer.types.ContactProfileBase: Number of children.
getChildren() - Method in class altitude.integrationServer.types.ContactProfileRequest: Number of children.
getChildrenIds() - Method in class altitude.integrationServer.types.CategoryInfo: The identifiers of the children of the category.
getClear() - Method in class altitude.integrationServer.types.EmailMediaCanDo: If true, the operation IEmailMedia.Clear can be performed.
getClear() - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo: If true, the operation IInstantMessagingMedia.Clear can be performed.
getClear() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.Clear can be performed.
getClear() - Method in class altitude.integrationServer.types.SocialMediaCanDo: If true, the operation ISocialMedia.Clear can be performed.
getClearDigits() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.ClearDigits can be performed.
getClearedByRotateOnNoAnswer() - Method in class altitude.integrationServer.events.EmailEvent: If true, the email interaction is cleared by rotate on no answer.
getClearedByRotateOnNoAnswer() - Method in class altitude.integrationServer.events.InstantMessagingEvent: If true, the instant messaging is cleared by rotate on no answer.
getClearedByRotateOnNoAnswer() - Method in class altitude.integrationServer.events.PhoneEvent: If true, the phone call is cleared by rotate on no answer.
getClearedByRotateOnNoAnswer() - Method in class altitude.integrationServer.events.SocialEvent: If true, the social interaction is cleared by rotate on no answer.
getClearedOnNoAnswer() - Method in class altitude.integrationServer.events.WorkflowEvent: If true, the interaction is cleared on no answer.
getClose() - Method in class altitude.integrationServer.types.AgentInCampaignCanDo: If true, the operation IAgentInCampaign.Close can be performed.
getCollectDigits() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.CollectDigits can be performed.
getColumnRequests() - Method in class altitude.integrationServer.types.TableSchemaRequest: Name of the column.
getColumns() - Method in class altitude.integrationServer.types.CubeTableSchema: Array with all cube counters.
getColumns() - Method in class altitude.integrationServer.types.TableSchema: Columns of the table schema.
getColumnType() - Method in class altitude.integrationServer.types.TableSchemaColumn: Type of the column.
getComments() - Method in class altitude.integrationServer.types.ContactProfileBase: Comments.
getComments() - Method in class altitude.integrationServer.types.ContactProfileRequest: Comments.
getComments() - Method in class altitude.integrationServer.types.RecordingData: Comments.
getCompany() - Method in class altitude.integrationServer.types.ContactProfileBase: Company.
getCompany() - Method in class altitude.integrationServer.types.ContactProfileRequest: Company.
getConference() - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfiguration: Conference
getConference() - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfigurationRequest: Conference
getConference() - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo: If true, the operation IInstantMessagingMedia.Conference can be performed.
getConference() - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration: Conference
getConference() - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest: Conference
getConference() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.Conference can be performed.
getConferenceParties() - Method in class altitude.integrationServer.events.IMCustomInteractionProgressEvent: Represents the participants in a conference.
getConferenceParties() - Method in class altitude.integrationServer.events.InstantMessagingProgressEvent: Represents the participants in a conference.
getConferenceParties() - Method in class altitude.integrationServer.events.PhoneProgressEvent: Represents the participants in a conference.
getConfigurationLog() - Method in class altitude.integrationServer.types.CampaignDeleteLogRequest: If true, the configuration log will be deleted.
getConfigurationLog() - Method in class altitude.integrationServer.types.InstanceDeleteLogRequest: If true, the configuration log will be deleted.
getConfigurationLogCursor(int) - Method in interface altitude.integrationServer.iJavaApi.ILogManager: Gets a configuration log cursor open in the instance.
getConfigurationLogCursors() - Method in interface altitude.integrationServer.iJavaApi.ILogManager: Returns the configuration log cursors open in the instance.
getConfigurationLogFields(int) - Method in interface altitude.integrationServer.iJavaApi.ILogManager: Gets the fields of a configuration log.
getConfigurationLogTableSchema() - Method in interface altitude.integrationServer.iJavaApi.ILogManager: Gets the table schema of the configuration log.
getConflictReason() - Method in class altitude.integrationServer.types.OxeSynchroDashboardData: Type of synchronization conflict reason between two Altitude uCI Server and Alcatel-Lucent OXE objects.
getConflictReason() - Method in class altitude.integrationServer.types.OxeSynchroDashboardRequest: Type of synchronization conflict reason between two Altitude uCI Server and Alcatel-Lucent OXE objects.
getConnect() - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfiguration: Connect
getConnect() - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfigurationRequest: Connect
getConnectionType() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress: Connection type.
getConnectionType() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddressRequest: Connection type.
getConsent(int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets information about the consent.
getConsent(int, PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets information about the consent.
getConsentAudit(int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets information about the consent audit.
getConsentAuditBasePermission() - Method in class altitude.integrationServer.types.RoleData: Consent audit base permission
getConsentAuditBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Consent audit base permission
getConsentAuditCount(String) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets the count of the consent audit.
getConsentAuditCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets a consent audit cursor open in the instance.
getConsentAuditCursors() - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Returns the consent audit cursors open in the instance.
getConsentAuditProofDocument(int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets the consent audit proof document.
getConsentAuditTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets the table schema of the consent audit.
getConsentBasePermission() - Method in class altitude.integrationServer.types.RoleData: Consent base permission
getConsentBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Consent base permission
getConsentCount(String) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets the count of the consent.
getConsentCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets a consent cursor open in the instance.
getConsentCursors() - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Returns the consent cursors open in the instance.
getConsentProofDocument(int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets the consent proof document.
getConsentTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets the table schema of the consent.
getConsentUploaderById(int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets a IConsentUploader object by the identifier within the IntegrationServer.
getConsentUploaderByTaskId(int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Returns a IConsentUploaderLoader object that previously has started an upload task in the Altitude uCI Server.
getConsentUploaders() - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets the IConsentUploader objects.
getContact() - Method in class altitude.integrationServer.types.PendingWork: The specific contact data.
getContactBasePermission() - Method in class altitude.integrationServer.types.RoleData: Contact base permission
getContactBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Contact base permission
getContactBrowser() - Method in class altitude.integrationServer.types.DataInterfaceConfiguration: Contact browser
getContactBrowser() - Method in class altitude.integrationServer.types.DataInterfaceConfigurationRequest: Contact browser
getContactByContactProfileId(int, int, boolean) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the contact.
getContactByContactProfileId(int, int, boolean, PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the contact.
getContactById(int, boolean) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the contact.
getContactById(int, boolean, PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the contact.
getContactCenterManager() - Method in interface altitude.integrationServer.iJavaApi.IIntegrationServer: Gets the contact center used to manage the contact center.
getContactCount(int, String) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the count of the contact.
getContactCursor(int) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets a contact cursor open in the campaign.
getContactCursors() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the contact cursors open in the campaign.
getContactHistoryCursor(int) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets a contact history cursor open in the instance.
getContactHistoryCursors() - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Returns the contact history cursors open in the instance.
getContactHistoryEntry(String, int, long) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Returns a ContactHistoryEntry object with data about the contact history entry.
getContactHistoryTableSchema() - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets the table schema of the contact history.
getContactId() - Method in class altitude.integrationServer.events.ContactLoadedEvent: Unique identifier of the contact related to the call.
getContactId() - Method in class altitude.integrationServer.events.ContactLoadProgressEvent: Unique identifier of the contact related to the call.
getContactId() - Method in class altitude.integrationServer.events.ContactUnloadedEvent: Unique identifier of the contact related to the call.
getContactId() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Identifier of the contact.
getContactId() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Identifier of the contact.
getContactId() - Method in class altitude.integrationServer.types.DataTransactionData: Unique identifier of the contact related to the call.
getContactId() - Method in class altitude.integrationServer.types.DataTransactionEventData: Unique identifier of the contact related to the call.
getContactId() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Identifier of the contact.
getContactListById(String, int) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets a the contact list.
getContactListByName(String, String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets a the contact list.
getContactListGuiName() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Name of the contact list for the GUI.
getContactListId() - Method in class altitude.integrationServer.types.Contact: Identifier of the contact list.
getContactListId() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Identifier of the contact list.
getContactListId() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Identifier of the contact list.
getContactListId() - Method in class altitude.integrationServer.types.SystemEventLog: Identifier of the contact list.
getContactListName() - Method in class altitude.integrationServer.types.Contact: Name of the contact list.
getContactListName() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Name of the contact list.
getContactListName() - Method in class altitude.integrationServer.types.ContactResubmitRequest: New name of the contact list.
getContactListName() - Method in class altitude.integrationServer.types.ContactUpdateRequestBase: Name of the contact list.
getContactListName() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Name of the contact list.
getContactListNames() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the names of the contact lists.
getContactListRequests() - Method in class altitude.integrationServer.types.CampaignUpdateRequest: List of contact list requests.
getContactLists(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets the contact lists of the campaign.
getContactListState(String, String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets a the state of the contact list.
getContactProfile() - Method in class altitude.integrationServer.types.Contact: Contact profile.
getContactProfile() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionContactProfile: Contact Profile.
getContactProfile() - Method in class altitude.integrationServer.types.PendingWork: The contact profile data.
getContactProfile() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: Contact profile.
getContactProfile() - Method in class altitude.integrationServer.types.QueuedEmail: Contact profile.
getContactProfile() - Method in class altitude.integrationServer.types.QueuedSocial: Contact profile.
getContactProfile() - Method in class altitude.integrationServer.types.SentEmail: Contact Profile.
getContactProfile() - Method in class altitude.integrationServer.types.SentSocial: Contact Profile.
getContactProfileBasePermission() - Method in class altitude.integrationServer.types.RoleData: Contact profile base permission
getContactProfileBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Contact profile base permission
getContactProfileById(int, int) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Gets the specified contact profile.
getContactProfileById(int, int, PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Gets the specified contact profile.
getContactProfileByIdAsAttributes(int, int, String[]) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Gets the specified contact profile as attributes.
getContactProfileByIdAsAttributes(int, int, String[], PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Gets the specified contact profile as attributes.
getContactProfileByUniqueId(int, String) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Gets the specified contact profile.
getContactProfileByUniqueId(int, String, PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Gets the specified contact profile.
getContactProfileByUniqueIdAsAttributes(int, String, String[]) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Gets the specified contact profile as attributes.
getContactProfileByUniqueIdAsAttributes(int, String, String[], PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Gets the specified contact profile as attributes.
getContactProfileCount(int, String) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Gets the count of the contact profile.
getContactProfileCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Gets the contact profile cursor.
getContactProfileFieldPrivacy(String, int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets information about the contact profile field privacy.
getContactProfileFieldPrivacyBasePermission() - Method in class altitude.integrationServer.types.RoleData: Contact profile field privacy base permission
getContactProfileFieldPrivacyBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Contact profile field privacy base permission
getContactProfileFieldPrivacyCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets a contact profile field privacy cursor open in the instance.
getContactProfileFieldPrivacyCursors() - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Returns the contact profile field privacy cursors open in the instance.
getContactProfileFieldPrivacyTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets the table schema of the contact profile field privacy.
getContactProfileFieldsFormatted(int, int) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Gets the formatted contact profile fields.
getContactProfileFieldsFormatted(int, int, PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Gets the formatted contact profile fields.
getContactProfileGdprRequest(int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets information about the contact profile GDPR request.
getContactProfileGdprRequestBasePermission() - Method in class altitude.integrationServer.types.RoleData: Contact profile GDPR request base permission
getContactProfileGdprRequestBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Contact profile GDPR request base permission
getContactProfileGdprRequestCount(String) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets the count of the contact profile GDPR request.
getContactProfileGdprRequestCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets a contact profile GDPR request cursor open in the instance.
getContactProfileGdprRequestCursors() - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Returns the contact profile GDPR request cursors open in the instance.
getContactProfileGdprRequestPortabilityOutput(int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets the contact profile GDPR request portability output document.
getContactProfileGdprRequestTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets the table schema of the contact profile GDPR request.
getContactProfileId() - Method in class altitude.integrationServer.events.ContactLoadedEvent: Identifier of the contact profile.
getContactProfileId() - Method in class altitude.integrationServer.events.ContactProfileUpdatedEvent: Identifier of the contact profile.
getContactProfileId() - Method in class altitude.integrationServer.events.ContactUnloadedEvent: Identifier of the contact profile.
getContactProfileId() - Method in class altitude.integrationServer.events.DataTransactionEndedEvent: Identifier of the contact profile.
getContactProfileId() - Method in class altitude.integrationServer.events.DataTransactionRegisteredEvent: Identifier of the contact profile.
getContactProfileId() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Identifier of the contact profile.
getContactProfileId() - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration: Identifier of the contact profile.
getContactProfileId() - Method in class altitude.integrationServer.types.ConsentCreateRequest: Identifier of the contact profile.
getContactProfileId() - Method in class altitude.integrationServer.types.ConsentData: Identifier of the contact profile.
getContactProfileId() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Identifier of the contact profile.
getContactProfileId() - Method in class altitude.integrationServer.types.ContactProfileBase: Identifier of the contact profile.
getContactProfileId() - Method in class altitude.integrationServer.types.ContactProfilePendingWork: Identifier of the contact profile.
getContactProfileId() - Method in class altitude.integrationServer.types.DataTransactionData: Identifier of the contact profile.
getContactProfileId() - Method in class altitude.integrationServer.types.DataTransactionEventData: Identifier of the contact profile.
getContactProfileId() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Identifier of the contact profile.
getContactProfileId() - Method in class altitude.integrationServer.types.InteractionThread: Identifier of the contact profile.
getContactProfileId() - Method in class altitude.integrationServer.types.RecordingData: Identifier of the contact profile.
getContactProfileId() - Method in class altitude.integrationServer.types.WorkflowNextTaskData: Identifier of the contact profile.
getContactProfileInProgressWorkflowCount(int, int, String) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the count of the contact profile in progress workflow process task.
getContactProfileInProgressWorkflowCount(int, int, String) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the count of the contact profile in progress workflow process task.
getContactProfileInProgressWorkflowCount(int, int, String) - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the count of the contact profile in progress workflow process task.
getContactProfileInProgressWorkflowCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets an in progress workflow process task cursor open in the instance.
getContactProfileInProgressWorkflowCursors() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Returns the contact profile in progress workflow process task cursors open in the instance.
getContactProfileInProgressWorkflowTableSchema() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the table schema of the contact profile in progress workflow.
getContactProfileInProgressWorkflowTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the table schema of the contact profile in progress workflow.
getContactProfileInProgressWorkflowTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the table schema of the contact profile in progress workflow.
getContactProfileInteractionHistoryCount(int, int, String) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the count of the contact profile interaction history, without the outcomes of each interaction.
getContactProfileInteractionHistoryCount(int, int, String) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the count of the contact profile interaction history, without the outcomes of each interaction.
getContactProfileInteractionHistoryCount(int, int, String) - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the count of the contact profile interaction history, without the outcomes of each interaction.
getContactProfileInteractionHistoryCount(int, int, String, boolean) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the count of the contact profile interaction history.
getContactProfileInteractionHistoryCount(int, int, String, boolean) - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the count of the contact profile interaction history.
getContactProfileInteractionHistoryCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets a contact profile interaction history cursor open in the instance.
getContactProfileInteractionHistoryCursors() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the contact profile interaction history cursors open in the instance.
getContactProfileInteractionHistoryTableSchema() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the table schema of the contact profile interaction history.
getContactProfileInteractionHistoryTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the table schema of the contact profile interaction history.
getContactProfileInteractionHistoryTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the table schema of the contact profile interaction history.
getContactProfileName() - Method in class altitude.integrationServer.types.GuiText: Name of the contact profile.
getContactProfileQueuedEmailCount(int, int, String, PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the count of the contact profile queued email.
getContactProfileQueuedEmailCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets a contact profile queued email cursor open in the instance.
getContactProfileQueuedEmailCursors() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Returns the contact profile queued email cursors open in the instance.
getContactProfileQueuedEmailTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the table schema of the contact profile queued email.
getContactProfileQueuedSocialCount(int, int, String, PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the count of the contact profile queued social.
getContactProfileQueuedSocialCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets a contact profile queued social cursor open in the instance.
getContactProfileQueuedSocialCursors() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Returns the contact profile queued social cursors open in the instance.
getContactProfileQueuedSocialTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the table schema of the contact profile queued social.
getContactProfileRequest() - Method in class altitude.integrationServer.types.ContactUploadRequest: Contains the data used to create or update the contact profile.
getContactProfileScheduledContactCount(int, int, String) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the count of the contact profile scheduled contact.
getContactProfileScheduledContactCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets a contact profile scheduled contact cursor open in the instance.
getContactProfileScheduledContactCursors() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Returns the contact profile scheduled contact cursors open in the instance.
getContactProfileScheduledContactTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the table schema of the contact profile scheduled contact.
getContactProfileTableSchema(int) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Gets the table schema of the contact profile.
getContactProfileTableSchemaRequest() - Method in class altitude.integrationServer.types.DirectoryUpdateRequest: Contact Profile table schema request
getContactProfileUploaderById(int) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Gets a IContactProfileUploader object by the identifier within the IntegrationServer.
getContactProfileUploaderByTaskId(int) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Returns a IContactProfileUploader object that previously has started an upload task in the Altitude uCI Server.
getContactProfileUploaders() - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Gets the IContactProfileUploader objects.
getContacts() - Method in class altitude.integrationServer.types.DataInterfaceConfiguration: Contact properties
getContacts() - Method in class altitude.integrationServer.types.DataInterfaceConfigurationRequest: Contact properties
getContactStatus() - Method in class altitude.integrationServer.types.ContactResubmitRequest: The new contact status.
getContactStatus() - Method in class altitude.integrationServer.types.ContactUploadRequest: Status of the contact to update.
getContactTableSchema(int) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the table schema of the contact.
getContactUpdated() - Method in class altitude.integrationServer.events.ContactLoadProgressEvent: If true, the contact business data changed.
getContactUploaderById(int) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets a ICampaignContactUploader object by the identifier within the IntegrationServer.
getContactUploaderById(int) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Returns a IServiceContactUploader object that previously has started an upload task in the Altitude uCI Server.
getContactUploaderByTaskId(int) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Returns a ICampaignContactUploader object that previously has started an upload task in the Altitude uCI Server.
getContactUploaderByTaskId(int) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Returns a IServiceContactUploader object that previously has started an upload task in the Altitude uCI Server.
getContactUploaders() - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets the ICampaignContactUploader objects.
getContactUploaders() - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Gets the IServiceContactUploader objects.
getContent() - Method in class altitude.integrationServer.types.AttachmentData: The content of the attachment.
getContent() - Method in class altitude.integrationServer.types.ContentData: The content of file of the email.
getContent() - Method in class altitude.integrationServer.types.DocumentData: The content of the document.
getContent() - Method in class altitude.integrationServer.types.FileAttachment: The content of the attachment.
getContent() - Method in class altitude.integrationServer.types.KBDocumentNote: Content of the note.
getContent() - Method in class altitude.integrationServer.types.SocialDocumentData: The content of the social document.
getContentFile(int, String) - Method in interface altitude.integrationServer.iJavaApi.IEmailManager: Gets the specified certain content files of an email stored in the instance.
getContentFileFromMime(byte[], String) - Method in interface altitude.integrationServer.iJavaApi.IEmailManager: Gets the specified content file of an email.
getContentFiles() - Method in class altitude.integrationServer.types.EmailMessage: Information about the attached files of the email message.
getContentFiles(int) - Method in interface altitude.integrationServer.iJavaApi.IEmailManager: Gets the content files of an email stored in the instance database.
getContentFilesFromMime(byte[]) - Method in interface altitude.integrationServer.iJavaApi.IEmailManager: Gets the content files of an email.
getContentId() - Method in class altitude.integrationServer.types.ContentInfo: String with the content file identifier.
getContentLength() - Method in class altitude.integrationServer.types.AttachmentInfo: The number of bytes of the attachment.
getContentType() - Method in class altitude.integrationServer.types.AttachmentInfo: The name of the file format on the internet.
getContentType() - Method in class altitude.integrationServer.types.SocialDocumentData: The content type.
getCopyToClipboard() - Method in class altitude.integrationServer.types.KnowledgeBaseBrowserConfiguration: Copy to clipboard
getCopyToClipboard() - Method in class altitude.integrationServer.types.KnowledgeBaseBrowserConfigurationRequest: Copy to clipboard
getCount() - Method in class altitude.integrationServer.types.ResultSet: Count.
getCreate() - Method in class altitude.integrationServer.types.KnowledgeBaseBrowserConfiguration: Create document
getCreate() - Method in class altitude.integrationServer.types.KnowledgeBaseBrowserConfigurationRequest: Create document
getCreateContactProfile() - Method in class altitude.integrationServer.types.DataTransactionCanDo: If true, the operation IDataTransaction.CreateContactProfile can be performed.
getCreatedBy() - Method in class altitude.integrationServer.types.DocumentRevisionInfo: The name of the agent that created the revision.
getCreatedBy() - Method in class altitude.integrationServer.types.KBDocumentRevisionInfo: The name of the agent that updated the revision.
getCreatedByAgentFullName() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Full name of the agent that motivated the creation of the contact history entry.
getCreatedByAgentId() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Identifier of the agent that motivated the creation of the contact history entry.
getCreatedByAgentName() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Name of the agent that motivated the creation of the contact history entry.
getCreatedByClient() - Method in class altitude.integrationServer.events.IncomingSessionEvent: If true, the session has created by client.
getCreatedByGateway() - Method in class altitude.integrationServer.events.AgentInCampaignOperationEvent: If true the event was created by gateway.
getCreatedByWorkflow() - Method in class altitude.integrationServer.events.ContactLoadedEvent: If true, the contact was created by workflow.
getCreatedByWorkflow() - Method in class altitude.integrationServer.types.DataTransactionData: If true, the contact was created by workflow.
getCreatedByWorkflow() - Method in class altitude.integrationServer.types.DataTransactionEventData: If true, the contact was created by workflow.
getCreatedOn() - Method in class altitude.integrationServer.types.ContactList: Creation moment.
getCreatedOn() - Method in class altitude.integrationServer.types.DocumentInfo: The moment when the document was created.
getCreatedOn() - Method in class altitude.integrationServer.types.DocumentRevisionInfo: The moment when the revision was created.
getCreatedOn() - Method in class altitude.integrationServer.types.KBDocumentInfo: Creation moment of the knowledge base document.
getCreatedOn() - Method in class altitude.integrationServer.types.KBDocumentNote: Note creation date.
getCreatedOn() - Method in class altitude.integrationServer.types.KBDocumentRevisionInfo: The date when the revision was updated.
getCreationMode() - Method in interface altitude.integrationServer.iJavaApi.ISession: The session creation mode.
getCreationMoment() - Method in class altitude.integrationServer.types.BackgroundTaskData: Task creation time.
getCreationMoment() - Method in class altitude.integrationServer.types.ConsentData: Creation moment in UTC.
getCreationMoment() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData: Creation Moment in UTC.
getCubeCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets a cube cursor open in the instance.
getCubeDataAsAttributes(CubeDimensionRequestBase[], TimeSplitDimension, GregorianCalendar, GregorianCalendar, Duration, Duration, String[]) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Fetches data from cubes.
getCubeDataAsAttributes(CubeDimensionRequestBase[], TimeSplitDimension, GregorianCalendar, GregorianCalendar, Duration, Duration, String[], PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Fetches data from cubes.
getCubeDataAsAttributes(String, CubeDimensionRequestBase[], TimeSplitDimension, GregorianCalendar, GregorianCalendar, Duration, Duration, String[]) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Fetches data from cubes.
getCubeDataAsAttributes(String, CubeDimensionRequestBase[], TimeSplitDimension, GregorianCalendar, GregorianCalendar, Duration, Duration, String[], PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Fetches data from cubes.
getCubeDataAsValues(CubeDimensionRequestBase[], TimeSplitDimension, GregorianCalendar, GregorianCalendar, Duration, Duration, String[]) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Fetches data from cubes.
getCubeDataAsValues(CubeDimensionRequestBase[], TimeSplitDimension, GregorianCalendar, GregorianCalendar, Duration, Duration, String[], PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Fetches data from cubes.
getCubeDataAsValues(String, CubeDimensionRequestBase[], TimeSplitDimension, GregorianCalendar, GregorianCalendar, Duration, Duration, String[]) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Fetches data from cubes.
getCubeDataAsValues(String, CubeDimensionRequestBase[], TimeSplitDimension, GregorianCalendar, GregorianCalendar, Duration, Duration, String[], PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Fetches data from cubes.
getCubeDimensionRequests() - Method in class altitude.integrationServer.types.ServiceUpdateRequest: Cube dimension requests
getCubeDimensions() - Method in class altitude.integrationServer.types.CubeTableSchema: Array with the available dimensions.
getCubeTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets the table schema with all existent cube counters.
getCubeTableSchema(CubeDimensionRequestBase[], TimeSplitDimension, MediaType) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets the table schema with the counters available for a certain context, specified by the set of cube dimensions, timeframe and media type.
getCubeTableSchema(String) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Gets the cube schema.
getCulture() - Method in class altitude.integrationServer.types.ReportGenerateRequest: Culture Culture.
getCulture() - Method in class altitude.integrationServer.types.SavedReport: Culture.
getCurrentInfo() - Method in interface altitude.integrationServer.iJavaApi.ISession: The current session info.
getCurrentVersionId() - Method in class altitude.integrationServer.types.WorkflowDefinition: Identifier of the current workflow definition version.
getCursor(int) - Method in interface altitude.integrationServer.iJavaApi.ISqlRunner: Gets a SQL cursor.
getCursorId() - Method in class altitude.integrationServer.events.CursorClosedEvent: Identifier of the cursor.
getCustomCallStatusList() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the custom call status list.
getCustomData() - Method in class altitude.integrationServer.events.CustomDataEvent: Custom data (blind data).
getCustomInteractionManager() - Method in interface altitude.integrationServer.iJavaApi.ICustomInteraction: The custom interaction manager used to manage custom interactions.
getCustomInteractionManager() - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration: The custom interaction manager used to manage custom interactions.
getCustomInteractionManager() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The open media manager used to access the recordings.
getData() - Method in class altitude.integrationServer.events.AgentOperationEvent: Agent data.
getData() - Method in class altitude.integrationServer.events.IMCustomInteractionStartedEvent: Represents the data in an instant messaging custom interaction event.
getData() - Method in class altitude.integrationServer.events.OxeExtensionOperationEvent: OXE agent extension data.
getData() - Method in class altitude.integrationServer.events.OxeRoutingPointOperationEvent: Switch device data.
getData() - Method in class altitude.integrationServer.events.OxeSwitchOperationEvent: OXE switch data.
getData() - Method in class altitude.integrationServer.events.OxeSynchroConfigurationEvent: OxeSynchro configuration data.
getData() - Method in class altitude.integrationServer.events.OxeSynchroDashboardOperationEvent: OxeSynchro dashboard data.
getData() - Method in class altitude.integrationServer.events.PhoneGenericDataReceivedEvent: Generic data received.
getData() - Method in class altitude.integrationServer.events.ProcessTraceConfigurationEvent: Process trace configuration data.
getData() - Method in interface altitude.integrationServer.iJavaApi.IEmailMedia: Data of the email interaction.
getData() - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration: Returns all properties of the external interaction registration.
getData() - Method in interface altitude.integrationServer.iJavaApi.IIMCustomInteraction: Data of the instant messaging interaction.
getData() - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia: Data of the instant messaging interaction.
getData() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: Enumerated PhoneInteractionData with the data of the phone interaction.
getData() - Method in interface altitude.integrationServer.iJavaApi.ISocialMedia: Data of the social interaction.
getData() - Method in interface altitude.integrationServer.iJavaApi.IWorkflowMedia: Data of the workflow interaction.
getData() - Method in class altitude.integrationServer.types.ResultSet: Array with the result of the select statement.
getData() - Method in class altitude.integrationServer.types.RoleInterfaceConfiguration: Data
getData() - Method in class altitude.integrationServer.types.RoleInterfaceConfigurationRequest: Data
getDataFileNameInZip() - Method in interface altitude.integrationServer.iJavaApi.IEntityUploader: Data file name in zip file
getDataIsZip() - Method in interface altitude.integrationServer.iJavaApi.IEntityUploader: Data content is a zip file
getDataTransaction() - Method in class altitude.integrationServer.events.IncomingSessionEvent: Represents the data transaction event data.
getDataTransaction() - Method in interface altitude.integrationServer.iJavaApi.ISession: Data transaction associated with the session.
getDataTransactionData() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Contact attributes of the contact table.
getDataTransactionRestarted() - Method in class altitude.integrationServer.types.SessionInfo: If true, the data transaction was restarted.
getDataType() - Method in class altitude.integrationServer.events.PhoneGenericDataReceivedEvent: Enumerated GenericDataType with the type of the generic data.
getDataType() - Method in class altitude.integrationServer.types.TableSchemaColumn: Type of data.
getDateOfArrival() - Method in interface altitude.integrationServer.iJavaApi.IEmailMedia: Date of arrival of the email.
getDateOfArrival() - Method in interface altitude.integrationServer.iJavaApi.ISocialMedia: Date of arrival of the social.
getDateOfArrival() - Method in class altitude.integrationServer.types.EmailEventData: Arrival moment of the email.
getDateOfArrival() - Method in class altitude.integrationServer.types.EmailInteractionData: Arrival moment of the email.
getDateOfArrival() - Method in class altitude.integrationServer.types.SocialEventData: Arrival moment of the social.
getDateOfArrival() - Method in class altitude.integrationServer.types.SocialInteractionData: Arrival moment of the social.
getDayDefinitions() - Method in class altitude.integrationServer.types.DayType: DayDefinitions of the day type.
getDayDefinitions() - Method in class altitude.integrationServer.types.DayTypeUpdateRequestBase: DayDefinitions of the day type.
getDays() - Method in class altitude.integrationServer.types.DayDefinitionMonth: Days of the day definition month if AllDays is false.
getDayType(String) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets a specific day type.
getDayTypeName() - Method in class altitude.integrationServer.types.CampaignScheduleDetail: Day type.
getDayTypeName() - Method in class altitude.integrationServer.types.CampaignScheduleDetailRequest: Day type.
getDayTypeNames() - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets the day type names.
getDayTypeNamesByDate(GregorianCalendar) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets the day type names that include the given date.
getDefaultContactListId() - Method in class altitude.integrationServer.types.CampaignData: Identifier of the default contact list.
getDefaultContactListName() - Method in class altitude.integrationServer.types.CampaignData: Name of the default contact list.
getDefaultContactListName() - Method in class altitude.integrationServer.types.CampaignUpdateRequest: Name of the default contact list.
getDefaultDirectory() - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the default directory.
getDefaultDirectoryId() - Method in class altitude.integrationServer.types.ServiceData: Identifier of the default directory for campaigns that belong to the service.
getDefaultDirectoryName() - Method in class altitude.integrationServer.types.ServiceData: Name of the default directory for campaigns that belong to the service.
getDefaultDirectoryName() - Method in class altitude.integrationServer.types.ServiceUpdateRequestBase: Name of the default directory for campaigns that belong to the service.
getDefaultExportReportFolder() - Method in class altitude.integrationServer.types.InstanceData: Default folder for automatically exported reports.
getDefaultExportReportFolder() - Method in class altitude.integrationServer.types.InstanceUpdateRequest: Default folder for automatically exported reports.
getDefaultExtension() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Default extension of the agent.
getDefaultExtension() - Method in class altitude.integrationServer.types.AgentData: Default extension of the agent.
getDefaultExtension() - Method in class altitude.integrationServer.types.AgentUpdateRequestBase: Default extension.
getDefaultPurpose() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the campaign default purpose.
getDefaultPurposeGuiName() - Method in class altitude.integrationServer.types.CampaignData: Name of the default purpose for the GUI.
getDefaultPurposeGuiName() - Method in class altitude.integrationServer.types.RoleData: Name of the default purpose for the GUI.
getDefaultPurposeId() - Method in class altitude.integrationServer.types.CampaignData: Identifier of the default purpose.
getDefaultPurposeId() - Method in class altitude.integrationServer.types.RoleData: Identifier of the default purpose.
getDefaultPurposeName() - Method in class altitude.integrationServer.types.CampaignData: Name of the default purpose.
getDefaultPurposeName() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Name of the default purpose.
getDefaultPurposeName() - Method in class altitude.integrationServer.types.RoleData: Name of the default purpose.
getDefaultPurposeName() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Name of the default purpose.
getDefaultSite() - Method in class altitude.integrationServer.types.RoleSiteConfiguration: Gets or sets the default site for all users in the role.
getDefaultSite() - Method in class altitude.integrationServer.types.RoleSiteConfigurationRequest: Auto show message of the day
getDefaultSiteName() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Default site name of the agent.
getDefinition() - Method in class altitude.integrationServer.types.WorkflowDefinitionVersion: The workflow definition.
getDefinition() - Method in class altitude.integrationServer.types.WorkflowTaskDefinition: Workflow definition.
getDefinitionVersion() - Method in class altitude.integrationServer.types.WorkflowProcess: Workflow definition version.
getDefinitionVersion() - Method in class altitude.integrationServer.types.WorkflowTaskDefinitionVersion: Workflow definition version.
getDelete() - Method in class altitude.integrationServer.types.AgentPermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.AgentPermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.CampaignPermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.CampaignPermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.CategoryPermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.CategoryPermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.ConsentAuditPermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.ConsentAuditPermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.ConsentPermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.ConsentPermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.ContactPermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.ContactPermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyPermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyPermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestPermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestPermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.ContactProfilePermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.ContactProfilePermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.DirectoryPermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.DirectoryPermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.DocumentPermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.DocumentPermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.EmailGatewayPermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.EmailGatewayPermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.FloorPlanPermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.FloorPlanPermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.PrivacyCategoryPermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.PrivacyCategoryPermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.PurposePermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.PurposePermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.ReportTemplatePermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.ReportTemplatePermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.RolePermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.RolePermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.SavedReportPermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.SavedReportPermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.ScheduledReportPermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.ScheduledReportPermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.ServicePermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.ServicePermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.SitePermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.SitePermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.TeamPermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.TeamPermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.TelephonyGatewayPermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.TelephonyGatewayPermissionRequestBase: Delete
getDelete() - Method in class altitude.integrationServer.types.WorkflowDefinitionPermissionBase: Delete
getDelete() - Method in class altitude.integrationServer.types.WorkflowDefinitionPermissionRequestBase: Delete
getDeleteOnMaxLines() - Method in class altitude.integrationServer.types.ProcessTraceConfiguration: Delete on maximum lines
getDelivered() - Method in interface altitude.integrationServer.iJavaApi.IEmailMedia: Returns true if the email was delivered.
getDelivered() - Method in interface altitude.integrationServer.iJavaApi.ISocialMedia: Returns true if the social was delivered.
getDepartment() - Method in class altitude.integrationServer.types.ContactProfileBase: Department.
getDepartment() - Method in class altitude.integrationServer.types.ContactProfileRequest: Department.
getDequeue() - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo: If true, the operation IInstantMessagingMedia.Dequeue can be performed.
getDequeue() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.Dequeue can be performed.
getDequeuedReason() - Method in class altitude.integrationServer.events.InstantMessagingEvent: The reason to dequeue the instant messaging.
getDequeuedReason() - Method in class altitude.integrationServer.events.PhoneEvent: Enumerated DequeuedEventReason with the reason to dequeue the call.
getDescription() - Method in interface altitude.integrationServer.iJavaApi.IService: Description of the service.
getDescription() - Method in class altitude.integrationServer.types.CampaignContactListData: Description of the contact list.
getDescription() - Method in class altitude.integrationServer.types.CampaignContactListRequest: Description of the contact list.
getDescription() - Method in class altitude.integrationServer.types.CampaignData: Description of the campaign.
getDescription() - Method in class altitude.integrationServer.types.CampaignMonitoredDeviceData: Name of the media.
getDescription() - Method in class altitude.integrationServer.types.CampaignMonitoredDeviceRequest: Description
getDescription() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Description
getDescription() - Method in class altitude.integrationServer.types.CategoryData: The description of the category.
getDescription() - Method in class altitude.integrationServer.types.CategoryInfo: The description of the category.
getDescription() - Method in class altitude.integrationServer.types.CategoryUpdateRequestBase: Description of the category.
getDescription() - Method in class altitude.integrationServer.types.ConfigurationLog: Description.
getDescription() - Method in class altitude.integrationServer.types.ContactListBase: Description.
getDescription() - Method in class altitude.integrationServer.types.DayType: Description of the day type.
getDescription() - Method in class altitude.integrationServer.types.DayTypeUpdateRequestBase: Description of the day type.
getDescription() - Method in class altitude.integrationServer.types.Directory: The description of the directory.
getDescription() - Method in class altitude.integrationServer.types.DirectoryUpdateRequestBase: Description of the directory.
getDescription() - Method in class altitude.integrationServer.types.DocumentInfo: Description of the document.
getDescription() - Method in class altitude.integrationServer.types.EnumeratedField: Description of the enumerated field.
getDescription() - Method in class altitude.integrationServer.types.EnumeratedFieldRequest: Description of the enumerated value.
getDescription() - Method in class altitude.integrationServer.types.EnumeratedType: Description of the enumerated type.
getDescription() - Method in class altitude.integrationServer.types.EnumeratedTypeRequest: Description of the enumerated type.
getDescription() - Method in class altitude.integrationServer.types.KBDocumentInfo: Description of the knowledge base document.
getDescription() - Method in class altitude.integrationServer.types.KpiContext: Description.
getDescription() - Method in class altitude.integrationServer.types.MediaData: Description.
getDescription() - Method in class altitude.integrationServer.types.MediaUpdateRequestBase: Description.
getDescription() - Method in class altitude.integrationServer.types.PrivacyCategoryData: Description.
getDescription() - Method in class altitude.integrationServer.types.PrivacyCategoryUpdateRequest: Description.
getDescription() - Method in class altitude.integrationServer.types.PurposeData: Description.
getDescription() - Method in class altitude.integrationServer.types.PurposeUpdateRequest: Description.
getDescription() - Method in class altitude.integrationServer.types.ReportTemplate: Description.
getDescription() - Method in class altitude.integrationServer.types.RoleData: Description
getDescription() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Description of the campaign.
getDescription() - Method in class altitude.integrationServer.types.SavedReport: Description.
getDescription() - Method in class altitude.integrationServer.types.SavedReportUpdateRequestBase: Description of the saved report.
getDescription() - Method in class altitude.integrationServer.types.ServiceData: Description of the service.
getDescription() - Method in class altitude.integrationServer.types.ServiceUpdateRequestBase: Description of the service.
getDescription() - Method in class altitude.integrationServer.types.SystemEventLog: Description.
getDescription() - Method in class altitude.integrationServer.types.TeamData: Description of the team.
getDescription() - Method in class altitude.integrationServer.types.TeamUpdateRequestBase: Description of the team.
getDestinationAddress() - Method in class altitude.integrationServer.events.IMCustomInteractionEvent: Destination address of the interaction.
getDestinationAddress() - Method in class altitude.integrationServer.events.InstantMessagingEvent: Destination address of the interaction.
getDestinationAgent() - Method in class altitude.integrationServer.events.EmailErrorEvent: Name of the agent that receives the interaction.
getDestinationAgent() - Method in class altitude.integrationServer.events.InstantMessagingEvent: Name of the agent, if the remote instant messaging party talking to the agent is also an agent.
getDestinationAgent() - Method in class altitude.integrationServer.events.PhoneEvent: Name of the agent, if the remote party talking to the agent is also an agent.
getDestinationAgent() - Method in class altitude.integrationServer.events.PhoneProgressBaseEvent: Name of the agent that receives the call.
getDestinationAgent() - Method in class altitude.integrationServer.events.SocialErrorEvent: Name of the agent that receives the interaction.
getDestinationAgent() - Method in class altitude.integrationServer.events.WorkflowProgressBaseEvent: Name of the agent that receives the interaction.
getDestinationCampaign() - Method in class altitude.integrationServer.events.EmailErrorEvent: Name of the campaign that receives the interaction.
getDestinationCampaign() - Method in class altitude.integrationServer.events.IMCustomInteractionEvent: Name of the campaign that receives the interaction.
getDestinationCampaign() - Method in class altitude.integrationServer.events.IMCustomInteractionProgressBaseEvent: Name of the campaign that receives the interaction.
getDestinationCampaign() - Method in class altitude.integrationServer.events.InstantMessagingEvent: Campaign associated to the instant messaging.
getDestinationCampaign() - Method in class altitude.integrationServer.events.InstantMessagingProgressBaseEvent: Name of the campaign that receives the interaction.
getDestinationCampaign() - Method in class altitude.integrationServer.events.PhoneEvent: Campaign associated to the call.
getDestinationCampaign() - Method in class altitude.integrationServer.events.PhoneProgressBaseEvent: Campaign associated to the call.
getDestinationCampaign() - Method in class altitude.integrationServer.events.SocialErrorEvent: Name of the campaign that receives the interaction.
getDestinationCampaign() - Method in class altitude.integrationServer.events.WorkflowProgressBaseEvent: Name of the campaign that receives the interaction.
getDestinationDialedNumber() - Method in class altitude.integrationServer.events.PhoneEvent: Number dialed by the caller party.
getDestinationNumber() - Method in class altitude.integrationServer.events.PhoneEvent: Destination phone number of the call.
getDestinationNumber() - Method in class altitude.integrationServer.events.PhoneProgressBaseEvent: Destination phone number of the call.
getDestinationTrunk() - Method in class altitude.integrationServer.events.PhoneEvent: Destination trunk of the call.
getDevice() - Method in class altitude.integrationServer.types.CampaignMonitoredDeviceData: Name of the device.
getDevice() - Method in class altitude.integrationServer.types.CampaignMonitoredDeviceRequest: Name of the monitored device.
getDial() - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration: Dial
getDial() - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest: Dial
getDialedNumber() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: The dialed number.
getDialedNumber() - Method in class altitude.integrationServer.types.PhoneEventData: Number dialed by the caller party.
getDialedNumber() - Method in class altitude.integrationServer.types.PhoneInteractionData: Dialed number.
getDialingPrefix() - Method in class altitude.integrationServer.types.MultiSiteAccessRule: Dialing prefix.
getDialOperation() - Method in class altitude.integrationServer.types.CallSupervisorResult: If true, a new call was performed to the supervisor (dial operation).
getDigits() - Method in class altitude.integrationServer.events.DigitsCollectedEvent: Collected digits.
getDigits() - Method in class altitude.integrationServer.events.MessagePlayedAndDigitsCollectedEvent: Collected digits.
getDigits() - Method in class altitude.integrationServer.types.CollectDigitsResult: The digits collected.
getDimension() - Method in class altitude.integrationServer.types.CubeDimensionRequestBase: Dimension.
getDimension() - Method in class altitude.integrationServer.types.KpiContextDimension: Cube dimension.
getDimensions() - Method in class altitude.integrationServer.types.KpiContext: Cube dimensions where the KPI is defined.
getDirectories() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the directories assigned to the campaign.
getDirectories() - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Gets the directories.
getDirectoryBasePermission() - Method in class altitude.integrationServer.types.RoleData: Directory base permission
getDirectoryBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Directory base permission
getDirectoryById(int) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Gets the specified directory.
getDirectoryByName(String) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Gets the specified directory.
getDirectoryId() - Method in class altitude.integrationServer.events.ContactLoadedEvent: Identifier of the directory.
getDirectoryId() - Method in class altitude.integrationServer.events.ContactProfileUpdatedEvent: Identifier of the directory.
getDirectoryId() - Method in class altitude.integrationServer.events.ContactUnloadedEvent: Identifier of the directory.
getDirectoryId() - Method in class altitude.integrationServer.events.DataTransactionEndedEvent: Identifier of the directory.
getDirectoryId() - Method in class altitude.integrationServer.events.DataTransactionRegisteredEvent: Identifier of the directory.
getDirectoryId() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Identifier of the directory.
getDirectoryId() - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration: Identifier of the directory.
getDirectoryId() - Method in class altitude.integrationServer.types.ConsentData: Identifier of the directory.
getDirectoryId() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Identifier of the directory.
getDirectoryId() - Method in class altitude.integrationServer.types.ContactProfileBase: Identifier of the directory.
getDirectoryId() - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyData: Identifier of the directory.
getDirectoryId() - Method in class altitude.integrationServer.types.ContactProfilePendingWork: Identifier of the directory.
getDirectoryId() - Method in class altitude.integrationServer.types.DataTransactionData: Identifier of the directory.
getDirectoryId() - Method in class altitude.integrationServer.types.DataTransactionEventData: Identifier of the directory.
getDirectoryId() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Identifier of the directory.
getDirectoryId() - Method in class altitude.integrationServer.types.InteractionThread: Identifier of the directory.
getDirectoryId() - Method in class altitude.integrationServer.types.RecordingData: Identifier of the directory.
getDirectoryId() - Method in class altitude.integrationServer.types.WorkflowNextTaskData: Identifier of the directory.
getDirectoryManager() - Method in interface altitude.integrationServer.iJavaApi.IContactProfileCursor: Directory manager that created the cursor.
getDirectoryManager() - Method in interface altitude.integrationServer.iJavaApi.IContactProfileUploader: The DirectoryManager.
getDirectoryManager() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The directory manager used to manage directories.
getDirectoryName() - Method in class altitude.integrationServer.types.ConsentAuditData: Name of the directory.
getDirectoryName() - Method in class altitude.integrationServer.types.ConsentCreateRequest: Name of the directory.
getDirectoryName() - Method in class altitude.integrationServer.types.ConsentData: Name of the directory.
getDirectoryName() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Name of the directory.
getDirectoryName() - Method in class altitude.integrationServer.types.ContactProfileBase: Name of the directory.
getDirectoryName() - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyData: Name of the directory.
getDirectoryName() - Method in class altitude.integrationServer.types.ContactProfileGdprRequest: Name of the directory.
getDirectoryName() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData: Name of the directory.
getDirectoryName() - Method in class altitude.integrationServer.types.ContactProfilePendingWork: Name of the directory.
getDirectoryName() - Method in class altitude.integrationServer.types.ContactUpdateRequest: Name of the directory.
getDirectoryName() - Method in class altitude.integrationServer.types.ContactUploadRequest: Name of the directory to create a contact profile.
getDirectoryName() - Method in class altitude.integrationServer.types.DataTransactionData: Name of the directory.
getDirectoryName() - Method in class altitude.integrationServer.types.RecordingData: Name of the directory.
getDirectoryName() - Method in class altitude.integrationServer.types.RoleDirectoryPermission: Directory name
getDirectoryName() - Method in class altitude.integrationServer.types.RoleDirectoryPermissionRequest: Directory name
getDirectoryNames() - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Gets the names of the directories.
getDirectoryPermissionRequests() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Directory permission requests
getDirectoryPermissions(String) - Method in interface altitude.integrationServer.iJavaApi.IRoleManager: Returns the permissions of a role over directories.
getDisableContact() - Method in class altitude.integrationServer.types.CampaignCanDo: If true, the operation ICampaign.DisableContact can be performed.
getDiscard() - Method in class altitude.integrationServer.types.DataInterfaceConfiguration: Discard data
getDiscard() - Method in class altitude.integrationServer.types.DataInterfaceConfigurationRequest: Discard data
getDiscard() - Method in class altitude.integrationServer.types.DataTransactionCanDo: If true, the operation IDataTransaction.Discard can be performed.
getDisconnect() - Method in class altitude.integrationServer.types.IMCustomInteractionCanDo: If true, the operation IIMCustomInteraction.Disconnect can be performed.
getDisconnect() - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfiguration: Disconnect
getDisconnect() - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfigurationRequest: Disconnect
getDisconnect() - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo: If true, the operation IInstantMessagingMedia.Disconnect can be performed.
getDistributeContactsAfterOperation() - Method in interface altitude.integrationServer.iJavaApi.IServiceContactUploader: Distribute SSM contats after upload operation.
getDivert() - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo: If true, the operation IInstantMessagingMedia.Divert can be performed.
getDivert() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.Divert can be performed.
getDnis() - Method in interface altitude.integrationServer.iJavaApi.IIMCustomInteraction: Number dialed by the customer.
getDnis() - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia: Number dialed by the customer.
getDnis() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: The DNIS.
getDnis() - Method in class altitude.integrationServer.types.CampaignDnisData: Name of the DNIS.
getDnis() - Method in class altitude.integrationServer.types.CampaignDnisRequest: Name of the DNIS.
getDnis() - Method in class altitude.integrationServer.types.CampaignGatewayData: List of dnis data.
getDnis() - Method in class altitude.integrationServer.types.IMCustomInteractionData: Destination address.
getDnis() - Method in class altitude.integrationServer.types.InstantMessagingEventData: Number dialed by the customer.
getDnis() - Method in class altitude.integrationServer.types.InstantMessagingInteractionData: Number dialed by the customer.
getDnis() - Method in class altitude.integrationServer.types.PhoneEventData: Number dialed by the customer.
getDnis() - Method in class altitude.integrationServer.types.PhoneInteractionData: DNIS.
getDnisRequests() - Method in class altitude.integrationServer.types.CampaignGatewayRequest: List of DNIS requests.
getDocument() - Method in class altitude.integrationServer.types.Attachment: Information about a document attachment.
getDocument(int) - Method in interface altitude.integrationServer.iJavaApi.IDocumentManager: Gets the last revision of the specified document.
getDocumentBasePermission() - Method in class altitude.integrationServer.types.RoleData: Document base permission
getDocumentBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Document base permission
getDocumentContent(int) - Method in interface altitude.integrationServer.iJavaApi.IDocumentManager: Gets the contents of the last revision of the document.
getDocumentCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Returns a document cursor open in the instance.
getDocumentCursors() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Returns the document cursors open in the instance.
getDocumentId() - Method in class altitude.integrationServer.types.DocumentAttachment: Identifier of the document.
getDocumentId() - Method in class altitude.integrationServer.types.DocumentManagerLocation: Identifier of the document.
getDocumentId() - Method in class altitude.integrationServer.types.DocumentRevisionInfo: Identifier of the document.
getDocumentId() - Method in class altitude.integrationServer.types.KBDocumentNote: Identifier of the knowledge base document.
getDocumentId() - Method in class altitude.integrationServer.types.RoleDocumentPermission: Identifier of the document
getDocumentId() - Method in class altitude.integrationServer.types.RoleDocumentPermissionRequest: Identifier of the document
getDocumentInfo(int) - Method in interface altitude.integrationServer.iJavaApi.IDocumentManager: Gets the document information of the specified document.
getDocumentManager() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The document manager used to manage documents.
getDocumentManager() - Method in class altitude.integrationServer.types.DocumentLocation: Location of the document if the DocumentLocationType Type is DocumentManager.
getDocumentPermissionRequests() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Document permission requests
getDocumentPermissions(String) - Method in interface altitude.integrationServer.iJavaApi.IRoleManager: Returns the permissions of a role over documents.
getDocumentRevision(int, int) - Method in interface altitude.integrationServer.iJavaApi.IDocumentManager: Gets a specific revision of the specified document.
getDocumentRevisionContent(int, int) - Method in interface altitude.integrationServer.iJavaApi.IDocumentManager: Gets the contents of the specified revision of the document.
getDocumentRevisionInfo(int, int) - Method in interface altitude.integrationServer.iJavaApi.IDocumentManager: Gets the document revision information.
getDocumentRevisions(int) - Method in interface altitude.integrationServer.iJavaApi.IDocumentManager: Gets information about the document revisions.
getDocumentTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the table schema of the document.
getDoNotCallListNames() - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets the list of do not call list names.
getDstAbbreviation() - Method in class altitude.integrationServer.types.TimeZone: Description of the DST.
getDstAbbreviation() - Method in class altitude.integrationServer.types.TimeZoneCreateRequest: Description of the DST.
getDstActive() - Method in class altitude.integrationServer.types.TimeZone: If true, the daylight saving time (DST) is active.
getDstActive() - Method in class altitude.integrationServer.types.TimeZoneCreateRequest: If true, the daylight saving time (DST) is active.
getDstDelta() - Method in class altitude.integrationServer.types.TimeZone: Difference, in minutes, to add to the time when DST is active.
getDstDelta() - Method in class altitude.integrationServer.types.TimeZoneCreateRequest: Difference, in minutes, to add to the time when DST is active.
getDstEnd() - Method in class altitude.integrationServer.types.TimeZone: Date and time of the end of the DST.
getDstEnd() - Method in class altitude.integrationServer.types.TimeZoneCreateRequest: Date and time of the end of the DST.
getDstStart() - Method in class altitude.integrationServer.types.TimeZone: Date and time of the beginning of the DST.
getDstStart() - Method in class altitude.integrationServer.types.TimeZoneCreateRequest: Date and time of the beginning of the DST.
getDuration() - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog: Duration.
getDuration() - Method in class altitude.integrationServer.types.AgentOperationLog: Duration.
getDuration() - Method in class altitude.integrationServer.types.CampaignOperationLog: Duration.
getDuration() - Method in class altitude.integrationServer.types.InteractionThreadSegment: Duration of the thread segment.
getDuration() - Method in class altitude.integrationServer.types.RecordingData: Duration.
getEdit() - Method in class altitude.integrationServer.types.KnowledgeBaseBrowserConfiguration: Edit document
getEdit() - Method in class altitude.integrationServer.types.KnowledgeBaseBrowserConfigurationRequest: Edit document
getEmail() - Method in class altitude.integrationServer.events.IncomingSessionEvent: Represents the data in an email event.
getEmail() - Method in class altitude.integrationServer.types.AgentInfo: Information about the email media.
getEmail() - Method in class altitude.integrationServer.types.Attachment: Identifier of an email attachment.
getEmail() - Method in class altitude.integrationServer.types.CampaignInfo: Information about the email media.
getEmail() - Method in class altitude.integrationServer.types.PendingWork: The specific queued email data.
getEmail() - Method in class altitude.integrationServer.types.RoleInterfaceConfiguration: Email
getEmail() - Method in class altitude.integrationServer.types.RoleInterfaceConfigurationRequest: Email
getEmail() - Method in class altitude.integrationServer.types.ServiceInfo: Information about the email media.
getEmail1() - Method in class altitude.integrationServer.types.ContactProfileBase: Email address 1.
getEmail1() - Method in class altitude.integrationServer.types.ContactProfileRequest: Email address 1.
getEmail2() - Method in class altitude.integrationServer.types.ContactProfileBase: Email address 2.
getEmail2() - Method in class altitude.integrationServer.types.ContactProfileRequest: Email address 2.
getEmail3() - Method in class altitude.integrationServer.types.ContactProfileBase: Email address 3.
getEmail3() - Method in class altitude.integrationServer.types.ContactProfileRequest: Email address 3.
getEmailControl() - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfiguration: Email control
getEmailControl() - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfigurationRequest: Email control
getEmailed() - Method in class altitude.integrationServer.types.SavedReport: Emailed.
getEmailFromAddress() - Method in class altitude.integrationServer.types.SavedReport: Email from address.
getEmailGateway(String) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets the email gateway data.
getEmailGatewayBasePermission() - Method in class altitude.integrationServer.types.RoleData: Email gateway base permission
getEmailGatewayBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Email gateway base permission
getEmailGatewayForOutboundRequests() - Method in class altitude.integrationServer.types.ServiceUpdateRequestBase: List of email gateway names for outbound.
getEmailGatewayId() - Method in class altitude.integrationServer.types.SystemEventLog: Identifier of the email gateway.
getEmailGatewayName() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress: Name of the email gateway.
getEmailGatewayName() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddressRequest: Name of the email gateway.
getEmailGatewayNamesForOutbound(String) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Gets the names of the email gateways for outbound.
getEmailId() - Method in class altitude.integrationServer.events.EmailProgressBaseEvent: Identifier of the email.
getEmailId() - Method in interface altitude.integrationServer.iJavaApi.IEmailMedia: Identifier of the email.
getEmailId() - Method in class altitude.integrationServer.types.EmailEventData: Identifier of the email.
getEmailId() - Method in class altitude.integrationServer.types.EmailInteractionData: Identifier of the email.
getEmailId() - Method in class altitude.integrationServer.types.EmailPendingWork: Identifier of the email.
getEmailId() - Method in class altitude.integrationServer.types.InteractionThread: Identifier of the email.
getEmailId() - Method in class altitude.integrationServer.types.QueuedEmailBase: Identifier of the email.
getEmailId() - Method in class altitude.integrationServer.types.SentEmail: Identifier of the email.
getEmailManager() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The email manager used to decode emails encoded in the MIME format.
getEmailMedia() - Method in interface altitude.integrationServer.iJavaApi.ISession: Information about the email media.
getEmailMessage() - Method in interface altitude.integrationServer.iJavaApi.IEmailMedia: Returns the email message.
getEmailMessage(int) - Method in interface altitude.integrationServer.iJavaApi.IEmailManager: Gets information about an email stored in the instance database.
getEmailMessageFromMime(byte[]) - Method in interface altitude.integrationServer.iJavaApi.IEmailManager: Gets information about an email.
getEmailMime() - Method in interface altitude.integrationServer.iJavaApi.IEmailMedia: Returns the email in MIME format.
getEmailMime(int) - Method in interface altitude.integrationServer.iJavaApi.IEmailManager: Gets the email MIME.
getEmailOutboundFromAddresses() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the email addresses used to send email.
getEmailOutcome() - Method in class altitude.integrationServer.types.SavedReport: Email outcome.
getEmailPickUp() - Method in class altitude.integrationServer.types.GeneralInterfaceConfiguration: Email pick up
getEmailPickUp() - Method in class altitude.integrationServer.types.GeneralInterfaceConfigurationRequest: Email pick up
getEmailRequest() - Method in class altitude.integrationServer.types.ReportPublishRequest: Email request.
getEmailSubject() - Method in class altitude.integrationServer.types.SavedReport: Email subject.
getEmailToAddress() - Method in class altitude.integrationServer.types.SavedReport: Email to address.
getEmailWrapUpTimeout() - Method in class altitude.integrationServer.types.CampaignMediaConfiguration: Timeout of the email wrap-up.
getEnabled() - Method in interface altitude.integrationServer.iJavaApi.ISoftPhone: True if the soft phone is enabled.
getEnabled() - Method in class altitude.integrationServer.types.AdditionalPhoneData: If the additional phone is enabled.
getEnabled() - Method in class altitude.integrationServer.types.CustomCallStatusData: If the custom call status is enabled.
getEnabled() - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfiguration: Enabled
getEnabled() - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfigurationRequest: Enabled
getEnabled() - Method in class altitude.integrationServer.types.OxeSynchroConfiguration: If true, the OxeSynchro should be launched
getEnabled() - Method in class altitude.integrationServer.types.ProcessTraceConfiguration: Trace enabled
getEnablePairingConstrainedCallPriority() - Method in class altitude.integrationServer.types.RouterAfinitiData: Enable pairing constrained by Afiniti call priority.
getEnablePairingConstrainedCallPriority() - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest: Enable pairing constrained by Afiniti call priority.
getEnd() - Method in class altitude.integrationServer.types.DataInterfaceConfiguration: End data
getEnd() - Method in class altitude.integrationServer.types.DataInterfaceConfigurationRequest: End data
getEnd() - Method in class altitude.integrationServer.types.DataTransactionCanDo: If true, the operation IDataTransaction.End can be performed.
getEndDayTime() - Method in class altitude.integrationServer.types.ReportGenerateRequest: End day time.
getEndedByAgentId() - Method in class altitude.integrationServer.types.CampaignOperationLog: Identifier of the agent that ended the operation.
getEndedByAgentId() - Method in class altitude.integrationServer.types.InstanceOperationLog: Identifier of the agent that ended the operation.
getEndedByAgentName() - Method in class altitude.integrationServer.types.CampaignOperationLog: User name of the agent that ended the operation.
getEndedByAgentName() - Method in class altitude.integrationServer.types.InstanceOperationLog: User name of the agent that ended the operation.
getEndMoment() - Method in class altitude.integrationServer.types.BackgroundTaskData: Task execution end time
getEndMoment() - Method in class altitude.integrationServer.types.CampaignDeleteLogRequest: Moment of the log to end the delete.
getEndMoment() - Method in class altitude.integrationServer.types.CampaignScheduleDetail: End moment.
getEndMoment() - Method in class altitude.integrationServer.types.CampaignScheduleDetailRequest: End moment.
getEndMoment() - Method in class altitude.integrationServer.types.InstanceDeleteLogRequest: Moment of the log to end the delete.
getEndMoment() - Method in class altitude.integrationServer.types.ReportGenerateRequest: End moment.
getEndReservation() - Method in class altitude.integrationServer.types.EmailMediaCanDo: If true, the operation IEmailMedia.EndReservation can be performed.
getEndReservation() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.EndReservation can be performed.
getEndReservation() - Method in class altitude.integrationServer.types.SocialMediaCanDo: If true, the operation ISocialMedia.EndReservation can be performed.
getEndReservation() - Method in class altitude.integrationServer.types.WorkflowMediaCanDo: If true, the operation IWorkflowMedia.EndReservation can be performed.
getEndScriptAfterWrapUp() - Method in class altitude.integrationServer.types.CampaignData: End script after wrap-up.
getEndScriptAfterWrapUp() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: End script after wrap-up.
getEndState() - Method in class altitude.integrationServer.events.DataTransactionEndedEvent: Enumerated EndDataTransactionState with the termination state of the script.
getEndWrapup() - Method in class altitude.integrationServer.types.GeneralInterfaceConfiguration: End wrap-up
getEndWrapup() - Method in class altitude.integrationServer.types.GeneralInterfaceConfigurationRequest: End wrap-up
getEnqueue() - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo: If true, the operation IInstantMessagingMedia.Enqueue can be performed.
getEnqueue() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.Enqueue can be performed.
getEntityId() - Method in class altitude.integrationServer.types.KpiContextDimension: Identifier of the entity if the KPI is defined only for a specific entity.
getEntityId() - Method in class altitude.integrationServer.types.UploadResult: Identifier of the entity created or updated.
getEntityIdFilter() - Method in class altitude.integrationServer.types.CubeDimensionRequestBase: Entity identifier filter.
getEntityType() - Method in class altitude.integrationServer.events.EntityOperationEvent: Type of the entity.
getEntityType() - Method in class altitude.integrationServer.types.EntityUploadTaskData: Type of entity uploaded.
getEntityUploader() - Method in interface altitude.integrationServer.iJavaApi.IEntityUploadResultDownloader: IEntityUploader that created the downloader.
getEntityUploadMode() - Method in interface altitude.integrationServer.iJavaApi.IEntityUploader: Operations that are performed when new entities are uploaded.
getEntityUploadResultDownloader(int) - Method in interface altitude.integrationServer.iJavaApi.IEntityUploader: Gets a contact import preview result downloader.
getEntityUploadResultDownloaders() - Method in interface altitude.integrationServer.iJavaApi.IEntityUploader: Gets the open contact import preview result downloaders.
getEntityUploadTask() - Method in interface altitude.integrationServer.iJavaApi.IEntityUploader: Gets the entity upload task data, previously created by the StartEntityUploaderTask method.
getEnumeratedFieldRequests() - Method in class altitude.integrationServer.types.EnumeratedTypeRequest: Built-in enumerated fields.
getEnumeratedTypeAslName() - Method in class altitude.integrationServer.types.TableSchemaColumn: Name of the enumerated type used in the Altitude Script Language.
getEnumeratedTypeName() - Method in class altitude.integrationServer.types.TableSchemaColumn: Name of the enumerated type.
getEnumeratedTypeName() - Method in class altitude.integrationServer.types.TableSchemaColumnRequestEnumerated: Name of the enumerated type.
getEnumeratedTypeRequests() - Method in class altitude.integrationServer.types.TableSchemaRequest: Name of the column.
getEnumeratedTypes(int) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets the enumerated types of a table schema.
getError() - Method in class altitude.integrationServer.events.EmailErrorEvent: Enumerated EmailError with the email error.
getError() - Method in class altitude.integrationServer.events.IMCustomInteractionErrorEvent: The type of the instant messaging custom interaction error.
getError() - Method in class altitude.integrationServer.events.InstantMessagingErrorEvent: The type of the instant messaging error.
getError() - Method in class altitude.integrationServer.events.PhoneErrorEvent: Enumerated PhoneError with the type of the phone error.
getError() - Method in class altitude.integrationServer.events.SocialErrorEvent: Enumerated SocialError with the social error.
getError() - Method in class altitude.integrationServer.events.WorkflowErrorEvent: Enumerated WorkflowError with the state of the workflow error.
getEventAdapter() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The event adapter that monitors the instance for events.
getEventType() - Method in class altitude.integrationServer.events.EmailEvent: The type of the email event.
getEventType() - Method in class altitude.integrationServer.events.IMCustomInteractionEvent: The type of the instant messaging custom interaction event.
getEventType() - Method in class altitude.integrationServer.events.InstantMessagingEvent: The type of the instant messaging event event.
getEventType() - Method in class altitude.integrationServer.events.PhoneEvent: Enumerated PhoneEventType with the type of the phone event.
getEventType() - Method in class altitude.integrationServer.events.SocialEvent: The type of the social event.
getEventType() - Method in class altitude.integrationServer.events.WorkflowEvent: The type of the workflow event.
getEvolutionTask() - Method in class altitude.integrationServer.types.BootEvolution: The boot evolution task.
getEvolutionTask() - Method in class altitude.integrationServer.types.ShutdownEvolution: The shutdown evolution task.
getException() - Method in class altitude.integrationServer.types.AgentInCampaignOperationResult: Error that has occurred on executing the last operation.
getException() - Method in class altitude.integrationServer.types.UploadResult: Exception in case or error
getExecutionMoment() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData: Execution Moment in UTC.
getExtend() - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfiguration: Extend
getExtend() - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfigurationRequest: Extend
getExtend() - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo: If true, the operation IInstantMessagingMedia.Extend can be performed.
getExtend() - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration: Telephony extend
getExtend() - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest: Telephony extend
getExtend() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.Extend can be performed.
getExtendPurpose() - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration: Telephony extend purpose
getExtendPurpose() - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest: Telephony extend purpose
getExtension() - Method in class altitude.integrationServer.events.ExtensionChangedEvent: New extension of the agent.
getExtension() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Current extension of the agent.
getExtension() - Method in class altitude.integrationServer.types.AgentFindData: Extension of the agent.
getExtension() - Method in class altitude.integrationServer.types.AgentInfo: String with the extension of the agent.
getExtension() - Method in class altitude.integrationServer.types.AgentOperationLog: String with the extension of the agent.
getExtension() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: String with the extension.
getExtension() - Method in class altitude.integrationServer.types.InteractionThreadSegment: Extension of the agent.
getExtensions() - Method in class altitude.integrationServer.types.TelephonyGatewayData: Extensions.
getExtensionSwitchType() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Switch type of the current extension of the agent.
getExtensionType() - Method in class altitude.integrationServer.types.OxeAgentExtensionData: Type of extension.
getExternalDoNotCallList() - Method in class altitude.integrationServer.types.ServiceData: External do not call list name.
getExternalDoNotCallList() - Method in class altitude.integrationServer.types.ServiceUpdateRequestBase: External do not call list name.
getExternalInteractionRegistration(int) - Method in interface altitude.integrationServer.iJavaApi.ICustomInteractionManager: Gets the external interaction registration with the specified identifier.
getExternalInteractionRegistrations() - Method in interface altitude.integrationServer.iJavaApi.ICustomInteractionManager: Active external interaction registrations.
getExternalInteractionStatus() - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationEndedEvent: Status of the external interaction.
getExternalInteractionStatus() - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration: Status of the external interaction.
getExternalInteractionStatus() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Status of the external interaction.
getExternalInteractionStatusErrorCodeDetail() - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationEndedEvent: The external interaction provider error code.
getExternalInteractionStatusErrorMessageDetail() - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationEndedEvent: The external interaction provider error message.
getFacebook() - Method in class altitude.integrationServer.types.AgentInfo: Information about the Facebook media.
getFacebook() - Method in class altitude.integrationServer.types.CampaignInfo: Information about the Facebook media.
getFacebook() - Method in class altitude.integrationServer.types.ContactProfileBase: Facebook account.
getFacebook() - Method in class altitude.integrationServer.types.ContactProfileRequest: Facebook account.
getFacebook() - Method in class altitude.integrationServer.types.ServiceInfo: Information about the Facebook media.
getFacebookMessenger() - Method in class altitude.integrationServer.types.AgentInfo: Information about the FacebookMessenger media.
getFacebookMessenger() - Method in class altitude.integrationServer.types.CampaignInfo: Information about the FacebookMessenger media.
getFacebookMessenger() - Method in class altitude.integrationServer.types.ContactProfileBase: Facebook Messenger account.
getFacebookMessenger() - Method in class altitude.integrationServer.types.ContactProfileRequest: Facebook Messenger account.
getFacebookMessenger() - Method in class altitude.integrationServer.types.ServiceInfo: Information about the FacebookMessenger media.
getFavoriteFilter(String, int) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Gets a favorite filter.
getFavoriteFilters(String) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Gets all favorite filters configured for the service.
getFavoriteFilterTableSchema(String) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Gets the table schema with the columns that can be used in the service favorite filters.
getFieldGuiName() - Method in class altitude.integrationServer.types.ConfigurationLogField: Gui name of the field.
getFieldId() - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyData: Identifier of the field of the contact profile field privacy.
getFieldId() - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyUpdateRequestBase: Identifier of the contact profile field privacy field.
getFieldName() - Method in class altitude.integrationServer.types.ConfigurationLogField: Name of the field.
getFieldsAnonymized() - Method in class altitude.integrationServer.types.AnonymizedTypeBase: List of the fields that are anonymized.
getFieldSeparator() - Method in interface altitude.integrationServer.iJavaApi.IEntityUploader: Data record field separator.
getFieldStringRequests() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterFieldRequest: Requests with the strings to match on the filter field.
getFieldStrings() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterField: Strings to match on the filter field.
getFieldType() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterField: Type of the filter field.
getFieldType() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterFieldRequest: Type of the filter field.
getFieldType() - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyData: Type of the field of the contact profile field privacy.
getFile() - Method in class altitude.integrationServer.types.Attachment: Information about a file attachment.
getFileName() - Method in class altitude.integrationServer.types.AttachmentInfo: The file name of the attachment.
getFileName() - Method in class altitude.integrationServer.types.DocumentInfo: File name of the document.
getFileName() - Method in class altitude.integrationServer.types.DocumentRevisionInfo: File name of the revision.
getFileName() - Method in class altitude.integrationServer.types.FileAttachment: The file name of the attachment.
getFileName() - Method in class altitude.integrationServer.types.ReportPublishRequest: File name.
getFileRequest() - Method in class altitude.integrationServer.types.ReportPublishRequest: File request.
getFilterFieldRequests() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest: Requests with the strings to filter in fields.
getFilterFields() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter: Strings to filter in fields.
getFilterGlobalStringRequests() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest: Requests with the strings to global filter.
getFilterGlobalStrings() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter: Strings to global filter.
getFilterType() - Method in class altitude.integrationServer.types.AssignmentFilter: The type of filter to be applied.
getFilterType() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter: Type of the filter.
getFilterType() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest: Type of the filter.
getFinishedBackgroundTasks() - Method in class altitude.integrationServer.types.InstanceDeleteLogRequest: If true, the finished background tasks will be deleted.
getFirstName() - Method in class altitude.integrationServer.types.ContactProfileBase: First name.
getFirstName() - Method in class altitude.integrationServer.types.ContactProfilePendingWork: First name.
getFirstName() - Method in class altitude.integrationServer.types.ContactProfileRequest: First name.
getFirstName() - Method in class altitude.integrationServer.types.RecordingData: First name.
getFloorPlanBasePermission() - Method in class altitude.integrationServer.types.RoleData: Floor plan base permission
getFloorPlanBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Floor plan base permission
getForceDefaultExtension() - Method in interface altitude.integrationServer.iJavaApi.IAgent: If true, the default extension is forced.
getForceDefaultExtension() - Method in class altitude.integrationServer.types.AgentData: If true, the default extension will be forced in the agent.
getForceDefaultExtension() - Method in class altitude.integrationServer.types.AgentUpdateRequestBase: If true, the default extension will be forced in the agent.
getForceHangUp() - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration: Soft phone forced hang up
getForceHangUp() - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest: Soft phone forced hang up
getForceHangUp() - Method in class altitude.integrationServer.types.SoftPhoneCanDo: If true, the operation ISoftPhone.ForceHangUp can be performed.
getForcePowerDial() - Method in class altitude.integrationServer.types.Contact: If true, enables the forcing of power dial.
getForcePowerDial() - Method in class altitude.integrationServer.types.ContactResubmitRequest: New force power dial.
getForcePowerDial() - Method in class altitude.integrationServer.types.ContactUpdateRequestBase: If true, enables the forcing of power dial.
getForcePowerDialAfterNuisance() - Method in class altitude.integrationServer.types.CampaignData: Force power dial after nuisance.
getForcePowerDialAfterNuisance() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Force power dial after nuisance.
getForcePowerDialAfterNuisance() - Method in class altitude.integrationServer.types.InstanceData: Force power dial after nuisance.
getForcePowerDialAfterNuisance() - Method in class altitude.integrationServer.types.InstanceUpdateRequest: Force power dial after nuisance.
getForeseenCalls() - Method in class altitude.integrationServer.types.CampaignData: Number of foreseen calls.
getForeseenCalls() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Number of foreseen calls.
getForeseenEndDate() - Method in class altitude.integrationServer.types.CampaignData: Foreseen end date of the campaign.
getForeseenEndDate() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Foreseen end date of the campaign.
getForeseenStartDate() - Method in class altitude.integrationServer.types.CampaignData: Foreseen start date of the campaign.
getForeseenStartDate() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Foreseen start date of the campaign.
getFormat() - Method in class altitude.integrationServer.types.KpiContext: Format.
getFormat() - Method in class altitude.integrationServer.types.ReportPublishRequest: Format.
getForward() - Method in class altitude.integrationServer.types.EmailInterfaceConfiguration: Forward
getForward() - Method in class altitude.integrationServer.types.EmailInterfaceConfigurationRequest: Forward
getFrom() - Method in interface altitude.integrationServer.iJavaApi.IEmailMedia: Email senders.
getFrom() - Method in interface altitude.integrationServer.iJavaApi.ISocialMedia: Social senders.
getFrom() - Method in class altitude.integrationServer.types.EmailEventData: Address of the email sender.
getFrom() - Method in class altitude.integrationServer.types.EmailInteractionData: Address of the email sender.
getFrom() - Method in class altitude.integrationServer.types.EmailMessage: Email sender.
getFrom() - Method in class altitude.integrationServer.types.EmailPendingWork: Name of the email sender.
getFrom() - Method in class altitude.integrationServer.types.ExtensionRange: First extension.
getFrom() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Origin of the interaction.
getFrom() - Method in class altitude.integrationServer.types.QueuedEmailBase: Name of the email sender.
getFrom() - Method in class altitude.integrationServer.types.QueuedSocialBase: Name of the social sender.
getFrom() - Method in class altitude.integrationServer.types.RecordingData: From.
getFrom() - Method in class altitude.integrationServer.types.ReportPublishEmailRequest: From.
getFrom() - Method in class altitude.integrationServer.types.SentEmail: From address of the sent email.
getFrom() - Method in class altitude.integrationServer.types.SentSocial: From address of the sent social.
getFrom() - Method in class altitude.integrationServer.types.SocialEventData: Address of the social sender.
getFrom() - Method in class altitude.integrationServer.types.SocialInteractionData: Address of the social sender.
getFrom() - Method in class altitude.integrationServer.types.SocialPendingWork: Name of the social sender.
getFrom() - Method in class altitude.integrationServer.types.SwitchDeviceRange: From.
getFrom() - Method in class altitude.integrationServer.types.SwitchDeviceRequest: From
getFromAddress() - Method in class altitude.integrationServer.events.IMCustomInteractionMessageEvent: Origin address of the interaction.
getFromAddress() - Method in class altitude.integrationServer.events.InstantMessagingMessageEvent: Origin address of the interaction.
getFromAddress() - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration: Address of the initiator of the external interaction.
getFromAddress() - Method in interface altitude.integrationServer.iJavaApi.IIMCustomInteraction: ANI of the remote party talking to the agent.
getFromAddress() - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia: ANI of the remote party talking to the agent.
getFromAddress() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Address of the initiator of the external interaction.
getFromAddress() - Method in class altitude.integrationServer.types.IMCustomInteractionData: Address of the remote party that initiated the custom interaction.
getFromAddress() - Method in class altitude.integrationServer.types.InstantMessagingEventData: ANI of the remote party talking to the agent.
getFromAddress() - Method in class altitude.integrationServer.types.InstantMessagingInteractionData: ANI of the remote party talking to the agent.
getFromAgent() - Method in class altitude.integrationServer.events.IMCustomInteractionMessageEvent: Name of the agent that sent the message.
getFromAgent() - Method in class altitude.integrationServer.events.InstantMessagingMessageEvent: Name of the agent that sent the message.
getFromAgent() - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia: User name of the remote agent.
getFromAgent() - Method in class altitude.integrationServer.types.InstantMessagingEventData: User name of the remote agent.
getFromAgent() - Method in class altitude.integrationServer.types.InstantMessagingInteractionData: User name of the remote agent.
getFromAgent() - Method in class altitude.integrationServer.types.PhoneEventData: Agent that initiated the interaction.
getFullGreetingThreshold() - Method in class altitude.integrationServer.types.CampaignData: Full greeting threshold.
getFullGreetingThreshold() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Full greeting threshold.
getFullName() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Full name of the agent.
getFullName() - Method in class altitude.integrationServer.types.AgentData: Full name of the agent.
getFullName() - Method in class altitude.integrationServer.types.AgentFindData: Full name of the agent.
getFullName() - Method in class altitude.integrationServer.types.AgentInfo: Full name of the agent.
getFullName() - Method in class altitude.integrationServer.types.AgentUpdateRequestBase: Full name.
getFullName() - Method in class altitude.integrationServer.types.TimeZone: Description of the time zone.
getFullName() - Method in class altitude.integrationServer.types.TimeZoneCreateRequest: Description of the time zone.
getGatewayById(GatewayType, int) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets information about the specified gateway.
getGatewayByName(GatewayType, String) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets information about the named gateway.
getGatewayEventType() - Method in class altitude.integrationServer.events.GatewayEvent: Enumerated GatewayEventType with the type of the gateway event.
getGatewayId() - Method in class altitude.integrationServer.events.GatewayEvent: Identifier of the gateway.
getGatewayId() - Method in class altitude.integrationServer.types.MultiSiteAccessRule: Identifier of the gateway.
getGatewayId() - Method in class altitude.integrationServer.types.SystemEventLog: Identifier of the gateway.
getGatewayName() - Method in class altitude.integrationServer.types.CampaignGatewayData: Name of the gateway that is configured in the campaign to duplicate
getGatewayName() - Method in class altitude.integrationServer.types.CampaignGatewayRequest: Name of the gateway that is configured in the campaign to duplicate.
getGatewayNames(GatewayType) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets the list of gateway names.
getGateways(GatewayType) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets the list of gateways.
getGatewayState() - Method in class altitude.integrationServer.types.CampaignGatewayData: Whether the gateway is open, closed, or recovering.
getGatewayState(GatewayType, String) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets the state of the gateway.
getGatewayType() - Method in class altitude.integrationServer.events.GatewayEvent: Enumerated GatewayType with the type of the gateway.
getGatewayType() - Method in class altitude.integrationServer.types.CampaignGatewayRequest: Type of the gateway that is configured in the campaign to duplicate.
getGdprEnabled() - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: If true, the GDPR is enabled.
getGdprEnabled() - Method in class altitude.integrationServer.types.InstanceData: GDPR Enabled.
getGdprManager() - Method in interface altitude.integrationServer.iJavaApi.IConsentAuditCursor: Returns the GDPR manager that created the cursor.
getGdprManager() - Method in interface altitude.integrationServer.iJavaApi.IConsentCursor: Returns the GDPR manager that created the cursor.
getGdprManager() - Method in interface altitude.integrationServer.iJavaApi.IConsentUploader: The GdprManager.
getGdprManager() - Method in interface altitude.integrationServer.iJavaApi.IContactProfileFieldPrivacyCursor: Returns the GDPR manager that created the cursor.
getGdprManager() - Method in interface altitude.integrationServer.iJavaApi.IContactProfileGdprRequestCursor: Returns the GDPR manager that created the cursor.
getGdprManager() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The GDPR manager used to manage GDPR.
getGdprManager() - Method in interface altitude.integrationServer.iJavaApi.IPrivacyCategoryCursor: Returns the GDPR manager that created the cursor.
getGdprManager() - Method in interface altitude.integrationServer.iJavaApi.IPurposeCursor: Returns the GDPR manager that created the cursor.
getGender() - Method in class altitude.integrationServer.types.ContactProfileBase: Enumerated Gender representing the gender.
getGender() - Method in class altitude.integrationServer.types.ContactProfileRequest: Enumerated Gender representing the gender.
getGeneral() - Method in class altitude.integrationServer.types.RoleData: General
getGeneral() - Method in class altitude.integrationServer.types.RoleInterfaceConfiguration: General
getGeneral() - Method in class altitude.integrationServer.types.RoleInterfaceConfigurationRequest: General
getGeneral() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: General
getGlobalReadyOperations() - Method in class altitude.integrationServer.types.GeneralInterfaceConfiguration: Global ready operations
getGlobalReadyOperations() - Method in class altitude.integrationServer.types.GeneralInterfaceConfigurationRequest: Global ready operations
getGmtEndMoment() - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog: GMT end moment.
getGmtEndMoment() - Method in class altitude.integrationServer.types.AgentOperationLog: GMT end moment.
getGmtEndMoment() - Method in class altitude.integrationServer.types.CampaignOperationLog: GMT end moment.
getGmtEndMoment() - Method in class altitude.integrationServer.types.InteractionThreadSegment: GMT end moment.
getGmtEndMoment() - Method in class altitude.integrationServer.types.RecordingData: GMT end moment.
getGmtStartMoment() - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog: GMT start moment.
getGmtStartMoment() - Method in class altitude.integrationServer.types.AgentOperationLog: GMT start moment.
getGmtStartMoment() - Method in class altitude.integrationServer.types.CampaignOperationLog: GMT start moment.
getGmtStartMoment() - Method in class altitude.integrationServer.types.InteractionThreadSegment: GMT start moment.
getGmtStartMoment() - Method in class altitude.integrationServer.types.RecordingData: GMT start moment.
getGoogleRcs() - Method in class altitude.integrationServer.types.AgentInfo: Information about the GoogleRcs media.
getGoogleRcs() - Method in class altitude.integrationServer.types.CampaignInfo: Information about the GoogleRcs media.
getGoogleRcs() - Method in class altitude.integrationServer.types.ContactProfileBase: Google RCS number.
getGoogleRcs() - Method in class altitude.integrationServer.types.ContactProfileRequest: Google RCS number.
getGoogleRcs() - Method in class altitude.integrationServer.types.ServiceInfo: Information about the GoogleRcs media.
getGuiDescription() - Method in class altitude.integrationServer.types.MediaData: Description of the media for the GUI.
getGuiDescription() - Method in class altitude.integrationServer.types.PrivacyCategoryData: Description of the privacy category for the GUI.
getGuiDescription() - Method in class altitude.integrationServer.types.PurposeData: Description of the privacy category for the GUI.
getGuiError() - Method in class altitude.integrationServer.events.AgentInCampaignErrorEvent: Error message for the GUI.
getGuiError() - Method in class altitude.integrationServer.events.EmailErrorEvent: Error message for the GUI.
getGuiError() - Method in class altitude.integrationServer.events.IMCustomInteractionErrorEvent: Error message for the GUI.
getGuiError() - Method in class altitude.integrationServer.events.InstantMessagingErrorEvent: Error message for the GUI.
getGuiError() - Method in class altitude.integrationServer.events.PhoneErrorEvent: Error message for the GUI.
getGuiError() - Method in class altitude.integrationServer.events.SocialErrorEvent: Error message for the GUI.
getGuiError() - Method in class altitude.integrationServer.events.WorkflowErrorEvent: Error message for the GUI.
getGuiId() - Method in interface altitude.integrationServer.iJavaApi.ISession: Identifier of the session GUI.
getGuiId() - Method in class altitude.integrationServer.types.GuiText: Identifier of the GUI.
getGuiName() - Method in class altitude.integrationServer.types.AdditionalPhoneData: Name for the GUI.
getGuiName() - Method in class altitude.integrationServer.types.ContactListBase: Name for the GUI.
getGuiName() - Method in class altitude.integrationServer.types.CustomCallStatusData: Name for the GUI.
getGuiName() - Method in class altitude.integrationServer.types.EnumeratedField: Name for the GUI.
getGuiName() - Method in class altitude.integrationServer.types.ManualNotReadyReason: Gui name of the not ready reason.
getGuiName() - Method in class altitude.integrationServer.types.MediaData: Name of the media for the GUI.
getGuiName() - Method in class altitude.integrationServer.types.NotReadyReasonData: Gui name of the not ready reason.
getGuiName() - Method in class altitude.integrationServer.types.NotReadyReasonEventData: Gui name of the not ready reason.
getGuiName() - Method in class altitude.integrationServer.types.PrivacyCategoryData: Name of the privacy category for the GUI.
getGuiName() - Method in class altitude.integrationServer.types.PurposeData: Name of the privacy category for the GUI.
getGuiName() - Method in class altitude.integrationServer.types.RoleData: Name of the media for the GUI.
getGuiName() - Method in class altitude.integrationServer.types.TableSchemaColumn: Name for the GUI.
getGuiProgress() - Method in class altitude.integrationServer.events.EmailProgressEvent: Progress message for the GUI.
getGuiProgress() - Method in class altitude.integrationServer.events.IMCustomInteractionProgressEvent: Progress message for the GUI.
getGuiProgress() - Method in class altitude.integrationServer.events.InstantMessagingProgressEvent: Progress message for the GUI.
getGuiProgress() - Method in class altitude.integrationServer.events.PhoneProgressEvent: Progress message for the GUI.
getGuiProgress() - Method in class altitude.integrationServer.events.SocialProgressEvent: Progress message for the GUI.
getGuiProgress() - Method in class altitude.integrationServer.events.WorkflowProgressEvent: Progress message for the GUI.
getGuiText() - Method in interface altitude.integrationServer.iJavaApi.ISession: The session GUI text.
getGuiText(PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.ISession: Gets the session GUI text.
getHandleDrafts() - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfiguration: Handle drafts
getHandleDrafts() - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfigurationRequest: Handle drafts
getHandlingAgentId() - Method in class altitude.integrationServer.types.Contact: Identifier of the handling agent.
getHandlingAgentId() - Method in class altitude.integrationServer.types.QueuedEmailBase: Identifier of the handling agent.
getHandlingAgentId() - Method in class altitude.integrationServer.types.QueuedSocialBase: Identifier of the handling agent.
getHandlingAgentName() - Method in class altitude.integrationServer.types.Contact: User name of the handling agent.
getHandlingAgentName() - Method in class altitude.integrationServer.types.QueuedEmailBase: User name of the handling agent.
getHandlingAgentName() - Method in class altitude.integrationServer.types.QueuedSocialBase: User name of the handling agent.
getHandlingTimeoutNonConnected() - Method in class altitude.integrationServer.types.CampaignData: Handling interaction timeout for email interactions.
getHandlingTimeoutNonConnected() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Handling interaction timeout for email interactions.
getHandlingTimeoutWorkflow() - Method in class altitude.integrationServer.types.CampaignData: Handling interaction timeout for workflow interactions.
getHandlingTimeoutWorkflow() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Handling interaction timeout for workflow.
getHangUp() - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration: Hang up
getHangUp() - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest: Hang up
getHangUp() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.HangUp can be performed.
getHasAttachments() - Method in class altitude.integrationServer.types.KBDocumentInfo: If the knowledge base document has attachments.
getHasDataTransaction() - Method in class altitude.integrationServer.events.IncomingSessionEvent: If true, the session has one data transaction associated.
getHasInteraction() - Method in class altitude.integrationServer.events.IncomingSessionEvent: If true, the session has one interaction associated.
getHasPortabilityOutput() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData: If the request has portability output document.
getHasProofDocument() - Method in class altitude.integrationServer.types.ConsentAuditData: If the consent has proof document.
getHasProofDocument() - Method in class altitude.integrationServer.types.ConsentData: If the consent has proof document.
getHasValidSwitch() - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaign: True if the campaign has a valid switch.
getHold() - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration: Hold
getHold() - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest: Hold
getHold() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.Hold can be performed.
getHomeCity() - Method in class altitude.integrationServer.types.ContactProfileBase: Home city.
getHomeCity() - Method in class altitude.integrationServer.types.ContactProfileRequest: Home city.
getHomeCountry() - Method in class altitude.integrationServer.types.ContactProfileBase: Home country.
getHomeCountry() - Method in class altitude.integrationServer.types.ContactProfileRequest: Home country.
getHomeFax() - Method in class altitude.integrationServer.types.ContactProfileBase: Home fax.
getHomeFax() - Method in class altitude.integrationServer.types.ContactProfileRequest: Home fax.
getHomePhone() - Method in class altitude.integrationServer.types.ContactProfileBase: Home phone.
getHomePhone() - Method in class altitude.integrationServer.types.ContactProfileRequest: Home phone.
getHomePhoneScheduleRule() - Method in class altitude.integrationServer.types.ContactProfileBase: Home phone schedule rule.
getHomePhoneScheduleRule() - Method in class altitude.integrationServer.types.ContactProfileRequest: Home phone schedule rule.
getHomePostalCode() - Method in class altitude.integrationServer.types.ContactProfileBase: Home postal code.
getHomePostalCode() - Method in class altitude.integrationServer.types.ContactProfileRequest: Home postal code.
getHomeStateProvince() - Method in class altitude.integrationServer.types.ContactProfileBase: Home state province.
getHomeStateProvince() - Method in class altitude.integrationServer.types.ContactProfileRequest: Home state province.
getHomeStreet() - Method in class altitude.integrationServer.types.ContactProfileBase: Home street.
getHomeStreet() - Method in class altitude.integrationServer.types.ContactProfileRequest: Home street.
getHtmlBody() - Method in class altitude.integrationServer.types.EmailMessage: HTML representation of the body of the email.
getId() - Method in class altitude.integrationServer.events.AgentInCampaignsOperationEndedEvent: Identifier of the operation that has been returned by IAgent.AgentInCampaignsOperation.
getId() - Method in class altitude.integrationServer.events.AgentInCampaignsOperationRequestEvent: Identifier of the operation that has been returned by IAgent.AgentInCampaignsOperation.
getId() - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationEvent: Identifier of the external interaction registration.
getId() - Method in class altitude.integrationServer.events.SaveActivityErrorEvent: Identifier of the contact.
getId() - Method in class altitude.integrationServer.events.SystemEvent: Identifier of the system event on the database.
getId() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Identifier of the agent.
getId() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Identifier of the campaign.
getId() - Method in interface altitude.integrationServer.iJavaApi.ICursor: Identifier of the cursor.
getId() - Method in interface altitude.integrationServer.iJavaApi.IDocumentDownloader: Identifier of the DocumentDownloader.
getId() - Method in interface altitude.integrationServer.iJavaApi.IEntityUploader: Identifier of the EntityUploaderLoader.
getId() - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration: Identifier of the external interaction registration.
getId() - Method in interface altitude.integrationServer.iJavaApi.IService: Identifier of the service.
getId() - Method in interface altitude.integrationServer.iJavaApi.ISession: Identifier of the session.
getId() - Method in class altitude.integrationServer.types.AdditionalPhoneData: Identifier of the additional phone.
getId() - Method in class altitude.integrationServer.types.AgentData: Identifier of the agent.
getId() - Method in class altitude.integrationServer.types.AgentFindData: Identifier of the agent.
getId() - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog: Identifier of the agent in campaign operation log.
getId() - Method in class altitude.integrationServer.types.AgentInfo: Identifier of the agent.
getId() - Method in class altitude.integrationServer.types.AgentOperationLog: Identifier of the agent operation log.
getId() - Method in class altitude.integrationServer.types.BackgroundTaskData: The identifier of the task.
getId() - Method in class altitude.integrationServer.types.CampaignData: Identifier of the campaign.
getId() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress: Identifier of the campaign inbound email address.
getId() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter: Identifier of the filter.
getId() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterField: Identifier of the filter field.
getId() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterFieldRequest: Identifier of the filter field to update or delete.
getId() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterFieldString: Identifier of the string entry.
getId() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterFieldStringRequest: Identifier of the string entry to update or delete.
getId() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterGlobalString: Identifier of the string entry.
getId() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterGlobalStringRequest: Identifier of the string entry to update or delete.
getId() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest: Identifier of the filter to update or delete.
getId() - Method in class altitude.integrationServer.types.CampaignInfo: Identifier of the campaign.
getId() - Method in class altitude.integrationServer.types.CampaignOperationLog: Identifier of the campaign operation log.
getId() - Method in class altitude.integrationServer.types.CampaignOutboundEmailAddress: Identifier of the campaign outbound email address.
getId() - Method in class altitude.integrationServer.types.CampaignScheduleDetail: Identifier of the campaign schedule detail.
getId() - Method in class altitude.integrationServer.types.CampaignScheduleDetailRequest: Identifier of the campaign schedule detail request.
getId() - Method in class altitude.integrationServer.types.CategoryData: The identifier of the category.
getId() - Method in class altitude.integrationServer.types.CategoryInfo: The identifier of the category.
getId() - Method in class altitude.integrationServer.types.ConfigurationLog: Identifier of the configuration log.
getId() - Method in class altitude.integrationServer.types.ConfigurationLogField: Identifier of the configuration log field.
getId() - Method in class altitude.integrationServer.types.ConsentAuditData: Identifier of the consent.
getId() - Method in class altitude.integrationServer.types.ConsentData: Identifier of the consent.
getId() - Method in class altitude.integrationServer.types.Contact: Identifier of the contact.
getId() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Identifier of the contact history entry.
getId() - Method in class altitude.integrationServer.types.ContactList: Identifier of the contact list.
getId() - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyData: Identifier of the contact profile field privacy.
getId() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData: Identifier of the contact profile GDPR request.
getId() - Method in class altitude.integrationServer.types.CubeDimension: Identifier of the cube dimension.
getId() - Method in class altitude.integrationServer.types.CustomCallStatusData: Identifier of the custom call status.
getId() - Method in class altitude.integrationServer.types.Directory: The identifier of the directory.
getId() - Method in class altitude.integrationServer.types.DocumentInfo: Identifier of the document.
getId() - Method in class altitude.integrationServer.types.EmailGatewayData: Identifier of the email gateway.
getId() - Method in class altitude.integrationServer.types.EnumeratedType: Value of the enumerated type.
getId() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Identifier of the external interaction registration.
getId() - Method in class altitude.integrationServer.types.FavoriteFilterData: Identifier of the favorite filter.
getId() - Method in class altitude.integrationServer.types.GatewayData: Identifier of the gateway.
getId() - Method in class altitude.integrationServer.types.GatewaySwitchInfo: Identifier of the gateway switch.
getId() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: Identifier of the workflow process task.
getId() - Method in class altitude.integrationServer.types.InstanceOperationLog: Identifier of the instance operation log.
getId() - Method in class altitude.integrationServer.types.KBDocumentInfo: Identifier of the knowledge base document.
getId() - Method in class altitude.integrationServer.types.KBDocumentRevisionInfo: The identifier of the revision.
getId() - Method in class altitude.integrationServer.types.MediaData: Identifier of the media.
getId() - Method in class altitude.integrationServer.types.NotReadyReasonData: Identifier of the not ready reason.
getId() - Method in class altitude.integrationServer.types.OxeSynchroDashboardData: Identifier of the OxeSynchro dashboard entry.
getId() - Method in class altitude.integrationServer.types.PendingWork: Identifier of the pending work.
getId() - Method in class altitude.integrationServer.types.PhoneScheduleRuleData: Identifier of the phone schedule rule.
getId() - Method in class altitude.integrationServer.types.PrivacyCategoryData: Identifier of the privacy category.
getId() - Method in class altitude.integrationServer.types.ProcessTraceConfiguration: Identifier of the trace configuration entry.
getId() - Method in class altitude.integrationServer.types.PurposeData: Identifier of the privacy category.
getId() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: Identifier of the workflow task.
getId() - Method in class altitude.integrationServer.types.QueuedEmailBase: Identifier of the contact profile email.
getId() - Method in class altitude.integrationServer.types.QueuedSocialBase: Identifier of the contact profile social.
getId() - Method in class altitude.integrationServer.types.RecorderType: Identifier of the recorder.
getId() - Method in class altitude.integrationServer.types.RecordingData: Identifier of the recording.
getId() - Method in class altitude.integrationServer.types.ReportTemplate: Id.
getId() - Method in class altitude.integrationServer.types.RoleData: Identifier of the role.
getId() - Method in class altitude.integrationServer.types.SavedReport: Id.
getId() - Method in class altitude.integrationServer.types.ScheduledContactBase: Identifier of the scheduled contact.
getId() - Method in class altitude.integrationServer.types.SentEmail: Identifier of the email interaction.
getId() - Method in class altitude.integrationServer.types.SentSocial: Identifier of the social interaction.
getId() - Method in class altitude.integrationServer.types.ServiceData: Identifier of the service.
getId() - Method in class altitude.integrationServer.types.ServiceInfo: Identifier of the service.
getId() - Method in class altitude.integrationServer.types.Skill: Identifier of the skill.
getId() - Method in class altitude.integrationServer.types.SwitchDeviceData: Indentifier of the Switch.
getId() - Method in class altitude.integrationServer.types.SwitchDeviceRequest: Indentifier of the Switch device to update or delete.
getId() - Method in class altitude.integrationServer.types.SystemEventLog: Identifier of the system event log.
getId() - Method in class altitude.integrationServer.types.TableSchemaColumn: Identifier of the column.
getId() - Method in class altitude.integrationServer.types.TeamData: Identifier of the team.
getId() - Method in class altitude.integrationServer.types.WorkflowDefinition: Identifier of the workflow definition.
getId() - Method in class altitude.integrationServer.types.WorkflowDefinitionVersion: Identifier of the workflow definition version.
getId() - Method in class altitude.integrationServer.types.WorkflowProcess: Identifier of the workflow process.
getId() - Method in class altitude.integrationServer.types.WorkflowTaskDefinition: Identifier of the workflow task definition.
getId() - Method in class altitude.integrationServer.types.WorkflowTaskDefinitionVersion: Identifier of the workflow task definition version.
getIdInExternalProvider() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Identifier of the agent in the external authentication provider.
getIdInExternalProvider() - Method in class altitude.integrationServer.types.AgentData: Identifier of the agent in the external authentication provider.
getIdInExternalProvider() - Method in class altitude.integrationServer.types.AgentUpdateRequestBase: Identifier of the agent in the external authentication provider.
getIdInSwitch() - Method in interface altitude.integrationServer.iJavaApi.IAgent: String with the agent ID in the switch.
getIdInSwitch() - Method in class altitude.integrationServer.types.AgentData: String with the agent ID in the switch.
getIdInSwitch() - Method in class altitude.integrationServer.types.AgentInfo: String with the agent ID in the switch.
getIdInSwitch() - Method in class altitude.integrationServer.types.AgentUpdateRequestBase: String with the agent ID in the switch.
getIdInSwitch() - Method in class altitude.integrationServer.types.NotReadyReasonData: Identifier of the not ready reason in the switch.
getImapAddress() - Method in class altitude.integrationServer.types.EmailGatewayData: IMAP address.
getImapAddress() - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest: IMAP address.
getImapBackupFolder() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress: Backup folder.
getImapBackupFolder() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddressRequest: Backup folder.
getImapEncryptionType() - Method in class altitude.integrationServer.types.EmailGatewayData: IMAP encryption type.
getImapEncryptionType() - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest: IMAP encryption type.
getImapMailboxFolder() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress: Mailbox folder.
getImapMailboxFolder() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddressRequest: Mailbox folder.
getImapOnSuccessfulEmailRetrieval() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress: On successful email retrieval.
getImapOnSuccessfulEmailRetrieval() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddressRequest: On successful email retrieval.
getIMCustomInteraction(String) - Method in interface altitude.integrationServer.iJavaApi.ICustomInteractionManager: Gets the IMCustomInteraction associated with the specified identifier.
getIMCustomInteractions() - Method in interface altitude.integrationServer.iJavaApi.ICustomInteractionManager: Active IMCustomInteractions.
getIMMediaCampaignState(String, String) - Method in interface altitude.integrationServer.iJavaApi.ICustomInteractionManager: Returns the state of the campaign together with an assigned gateway of IM media type.
getInboundEmailAddresses(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets an array with the campaign inbound email addresses.
getInboundEmailAddressRequests() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: List of inbound email address requests in the campaign.
getInboundEmailFilterRequests() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: List of inbound email filter requests in the campaign.
getInboundEmailFilters(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets an array with the campaign inbound email filters.
getIncome() - Method in class altitude.integrationServer.types.ContactProfileBase: Income.
getIncome() - Method in class altitude.integrationServer.types.ContactProfileRequest: Income.
getIndustry() - Method in class altitude.integrationServer.types.ContactProfileBase: Industry.
getIndustry() - Method in class altitude.integrationServer.types.ContactProfileRequest: Industry.
getInfo() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Gets information about the agent.
getInfo() - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaign: Gets information about the state of the agent in the campaign.
getInfo() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets information about the campaign.
getInfo() - Method in interface altitude.integrationServer.iJavaApi.IService: Gets information about the service.
getInfo() - Method in class altitude.integrationServer.types.AttachmentData: Information of the attachment.
getInfo() - Method in class altitude.integrationServer.types.ContentData: Information of the content file.
getInfo() - Method in class altitude.integrationServer.types.DocumentData: Information about the document.
getInfo() - Method in class altitude.integrationServer.types.KBDocumentMime: Information about the knowledge base document.
getInfoMedia(int) - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaign: Gets information about the media state of the agent in the campaign.
getInitialAttributes() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: In the case of an outbound contact, contact attributes when the session was created.
getInitialAttributesFormatted() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Returns the InitialAttributes formatted to be displayed in a GUI.
getInitialDirection() - Method in interface altitude.integrationServer.iJavaApi.ISession: The initial session direction.
getInitialInfo() - Method in interface altitude.integrationServer.iJavaApi.ISession: The initial session info.
getInitialValue() - Method in class altitude.integrationServer.types.RefreshedAttribute: Value of the attribute on the beginning of the session.
getInNode() - Method in class altitude.integrationServer.types.DataTransactionCanDo: If true, the operation IDataTransaction.InNode can be performed.
getInPermanentSupervision() - Method in class altitude.integrationServer.types.SupervisionData: If true, the session is in permanent supervision.
getInPreview() - Method in class altitude.integrationServer.types.SessionInfo: If true, the session is in preview.
getInProgressWorkflowProcessTask(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the in-progress workflow process task.
getInsert() - Method in class altitude.integrationServer.types.AgentBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.AgentBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.CampaignBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.CampaignBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.CategoryBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.CategoryBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.ConsentAuditBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.ConsentAuditBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.ConsentBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.ConsentBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.ContactBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.ContactBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.ContactProfileBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.ContactProfileBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.DirectoryBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.DirectoryBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.DocumentBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.DocumentBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.EmailGatewayBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.EmailGatewayBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.FloorPlanBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.FloorPlanBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.PrivacyCategoryBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.PrivacyCategoryBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.PurposeBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.PurposeBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.ReportTemplateBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.ReportTemplateBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.RoleBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.RoleBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.SavedReportBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.SavedReportBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.ScheduledReportBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.ScheduledReportBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.ServiceBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.ServiceBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.SiteBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.SiteBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.TeamBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.TeamBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.TelephonyGatewayBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.TelephonyGatewayBasePermissionRequest: Insert
getInsert() - Method in class altitude.integrationServer.types.WorkflowDefinitionBasePermission: Insert
getInsert() - Method in class altitude.integrationServer.types.WorkflowDefinitionBasePermissionRequest: Insert
getInsertKBDocument() - Method in class altitude.integrationServer.types.KnowledgeBaseEmailConfiguration: Insert article
getInsertKBDocument() - Method in class altitude.integrationServer.types.KnowledgeBaseEmailConfigurationRequest: Insert article
getInsertTemplate() - Method in class altitude.integrationServer.types.KnowledgeBaseEmailConfiguration: Insert template
getInsertTemplate() - Method in class altitude.integrationServer.types.KnowledgeBaseEmailConfigurationRequest: Insert template
getInstagram() - Method in class altitude.integrationServer.types.AgentInfo: Information about the Instagram media.
getInstagram() - Method in class altitude.integrationServer.types.CampaignInfo: Information about the Instagram media.
getInstagram() - Method in class altitude.integrationServer.types.ContactProfileBase: Instagram account.
getInstagram() - Method in class altitude.integrationServer.types.ContactProfileRequest: Instagram account.
getInstagram() - Method in class altitude.integrationServer.types.ServiceInfo: Information about the Instagram media.
getInstagramMessenger() - Method in class altitude.integrationServer.types.AgentInfo: Information about the Instagram Messenger media.
getInstagramMessenger() - Method in class altitude.integrationServer.types.CampaignInfo: Information about the Instagram Messenger media.
getInstagramMessenger() - Method in class altitude.integrationServer.types.ContactProfileBase: Instagram Messenger account.
getInstagramMessenger() - Method in class altitude.integrationServer.types.ContactProfileRequest: Instagram Messenger account.
getInstagramMessenger() - Method in class altitude.integrationServer.types.ServiceInfo: Information about the Instagram Messenger media.
getInstance() - Method in class altitude.integrationServer.events.ServerEvent: Identifier of the instance.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Instance associated to the agent.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IAgentManager: The instance.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Instance associated to the campaign.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: The instance.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IContactProfileInProgressWorkflowCursor: Instance that created the cursor.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IContactProfileInteractionHistoryCursor: Returns the instance that created the cursor.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IContactProfileQueuedEmailCursor: Returns the instance that created the cursor.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IContactProfileQueuedSocialCursor: Returns the instance that created the cursor.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IContactProfileScheduledContactCursor: Returns the instance that created the cursor.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.ICustomInteractionManager: The instance.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: The instance.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IDocumentCursor: The instance that created the cursor.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IDocumentManager: The instance.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IEmailManager: The instance.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IEventAdapter: Returns the instance.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Returns the instance.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: The instance.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IInteractionThreadCursor: The instance that created the cursor.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: The instance.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.ILogManager: Returns the instance.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IMediaManager: Returns the instance.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IOxeSynchro: Returns the instance.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IPendingWorkCursor: The instance that created the cursor.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IQueuedAgentPickUpTaskCursor: Instance that created the cursor.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IQueuedEmailCursor: The instance that created the cursor.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IQueuedSocialCursor: The instance that created the cursor.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IRecordingManager: Returns the instance.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IReportManager: Returns the instance.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IRoleManager: Returns the instance.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.ISentEmailCursor: The instance that created the cursor.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.ISentSocialCursor: The instance that created the cursor.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IService: The instance associated to the agent.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: The instance.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.ISocialManager: The instance.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.ISqlRunner: The instance that created the SQL Runner.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.ITeamManager: The instance.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IUserDefinedEnumeratedFieldCursor: Instance that created the cursor.
getInstance() - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: The instance.
getInstanceBasePermission() - Method in class altitude.integrationServer.types.RoleData: Contact center base permission
getInstanceBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Contact center base permission
getInstanceData() - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets the instance data.
getInstanceManager() - Method in interface altitude.integrationServer.iJavaApi.ICubeCursor: Returns the instance manager that created the cursor.
getInstanceManager() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The instance manager used to manage this instance.
getInstanceManager() - Method in interface altitude.integrationServer.iJavaApi.IInteractionHistoryCursor: Returns the instance manager that created the cursor.
getInstanceManager() - Method in interface altitude.integrationServer.iJavaApi.IScriptDocumentCursor: Returns the instance manager that created the cursor.
getInstanceOperationLogCursor(int) - Method in interface altitude.integrationServer.iJavaApi.ILogManager: Gets an instance operation log cursor open in the instance.
getInstanceOperationLogCursors() - Method in interface altitude.integrationServer.iJavaApi.ILogManager: Returns the instance operation log cursors open in the instance.
getInstanceOperationLogTableSchema() - Method in interface altitude.integrationServer.iJavaApi.ILogManager: Gets the table schema of the instance operation log.
getInstanceTimeZoneData() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the rules of the time zone of the instance.
getInstantMessaging() - Method in class altitude.integrationServer.events.IncomingSessionEvent: Represents the data in an instant messaging event.
getInstantMessaging() - Method in class altitude.integrationServer.types.AgentInfo: Information about the instant messaging media.
getInstantMessaging() - Method in class altitude.integrationServer.types.CampaignInfo: Information about the instant messaging media.
getInstantMessaging() - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfiguration: Istant messaging
getInstantMessaging() - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfigurationRequest: Istant messaging
getInstantMessaging() - Method in class altitude.integrationServer.types.RoleInterfaceConfiguration: Instant messaging
getInstantMessaging() - Method in class altitude.integrationServer.types.RoleInterfaceConfigurationRequest: Instant messaging
getInstantMessaging() - Method in class altitude.integrationServer.types.ServiceInfo: Information about the instant messaging media.
getInstantMessaging1() - Method in class altitude.integrationServer.types.ContactProfileBase: Instant messaging address 1.
getInstantMessaging1() - Method in class altitude.integrationServer.types.ContactProfileRequest: Instant messaging address 1.
getInstantMessaging2() - Method in class altitude.integrationServer.types.ContactProfileBase: Instant messaging address 2.
getInstantMessaging2() - Method in class altitude.integrationServer.types.ContactProfileRequest: Instant messaging address 2.
getInstantMessaging3() - Method in class altitude.integrationServer.types.ContactProfileBase: Instant messaging address 3.
getInstantMessaging3() - Method in class altitude.integrationServer.types.ContactProfileRequest: Instant messaging address 3.
getInstantMessagingConnect() - Method in class altitude.integrationServer.types.AgentCanDo: If true, the operation IAgent.InstantMessagingConnect can be performed.
getInstantMessagingConnect() - Method in class altitude.integrationServer.types.SessionCanDo: If true, the operation ISession.InstantMessagingConnect can be performed.
getInstantMessagingGatewayRequests() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: List of instant messaging gateway requests in the campaign.
getInstantMessagingGateways(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets the instant messaging gateways the campaign.
getInstantMessagingMedia() - Method in interface altitude.integrationServer.iJavaApi.ISession: Information about the instant messaging media.
getInstantMessagingRecordingDocument(int) - Method in interface altitude.integrationServer.iJavaApi.IRecordingManager: Gets the contents of the instant messaging recording.
getInstantMessagingWrapUpTimeout() - Method in class altitude.integrationServer.types.CampaignMediaConfiguration: Timeout of the instant messaging wrap-up.
getInSupervision() - Method in class altitude.integrationServer.types.SupervisionData: If true, the session is in supervision mode.
getIntegrationServer() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The integration server associated to the instance.
getIntegrationServerAddress() - Method in class altitude.integrationServer.types.OxeSynchroConfiguration: Virtual directory of the primary IntegrationServer.
getInteractionGlobalId() - Method in class altitude.integrationServer.types.RecordingData: Identifier of the interaction global.
getInteractionHandledType() - Method in class altitude.integrationServer.types.CampaignCreateRequest: Campaign interaction handled type
getInteractionHandledType() - Method in class altitude.integrationServer.types.CampaignData: Type of the handled interactions of the campaign.
getInteractionHistoryCount(String) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets the count of the interaction history.
getInteractionHistoryCount(String, String) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Gets the count of the interaction history.
getInteractionHistoryCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets a contact profile interaction history cursor open in the instance.
getInteractionHistoryTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets the table schema of an InteractionThreadScriptSession used in the Fetch of the InteractionHistory cursor.
getInteractionHistoryTableSchema(String) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Gets the table schema of an InteractionThreadScriptSession used in the Fetch of the InteractionHistory cursor.
getInteractionId() - Method in class altitude.integrationServer.events.EmailEvent: Identifier of the data interaction.
getInteractionId() - Method in class altitude.integrationServer.events.EmailProgressBaseEvent: Identifier of the data interaction.
getInteractionId() - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationEvent: Identifier of the uCI interaction.
getInteractionId() - Method in class altitude.integrationServer.events.InstantMessagingEvent: Identifier of the data interaction.
getInteractionId() - Method in class altitude.integrationServer.events.InstantMessagingInteractionStartedEvent: Identifier of the interaction.
getInteractionId() - Method in class altitude.integrationServer.events.InstantMessagingProgressBaseEvent: Identifier of the data interaction.
getInteractionId() - Method in class altitude.integrationServer.events.PhoneEvent: Identifier of the interaction.
getInteractionId() - Method in class altitude.integrationServer.events.PhoneProgressBaseEvent: Identifier of the interaction.
getInteractionId() - Method in class altitude.integrationServer.events.SocialEvent: Identifier of the data interaction.
getInteractionId() - Method in class altitude.integrationServer.events.SocialProgressBaseEvent: Identifier of the data interaction.
getInteractionId() - Method in class altitude.integrationServer.events.WorkflowEvent: Identifier of the workflow interaction.
getInteractionId() - Method in class altitude.integrationServer.events.WorkflowProgressBaseEvent: Identifier of the interaction.
getInteractionId() - Method in interface altitude.integrationServer.iJavaApi.IInteractionMedia: Identifier of the interaction.
getInteractionId() - Method in class altitude.integrationServer.types.EmailEventData: Identifier of the email interaction.
getInteractionId() - Method in class altitude.integrationServer.types.EmailInteractionData: Identifier of the interaction.
getInteractionId() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Identifier of the interaction if the ExternalInteractionRegistration was created in the context of a session; Constants.IntNoValue otherwise.
getInteractionId() - Method in class altitude.integrationServer.types.InstantMessagingEventData: Identifier of the interaction.
getInteractionId() - Method in class altitude.integrationServer.types.InstantMessagingInteractionData: Identifier of the interaction.
getInteractionId() - Method in class altitude.integrationServer.types.PhoneEventData: Identifier of the interaction.
getInteractionId() - Method in class altitude.integrationServer.types.PhoneInteractionData: Identifier of the interaction.
getInteractionId() - Method in class altitude.integrationServer.types.SocialEventData: Identifier of the social interaction.
getInteractionId() - Method in class altitude.integrationServer.types.SocialInteractionData: Identifier of the interaction.
getInteractionId() - Method in class altitude.integrationServer.types.WorkflowEventData: Identifier of the interaction.
getInteractionId() - Method in class altitude.integrationServer.types.WorkflowInteractionData: Identifier of the interaction.
getInteractionKey() - Method in class altitude.integrationServer.events.CustomInteractionEvent: Global identifier of the interaction.
getInteractionKey() - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationEvent: Global identifier of the uCI interaction.
getInteractionKey() - Method in class altitude.integrationServer.events.InstantMessagingEvent: Global identifier of the interaction.
getInteractionKey() - Method in class altitude.integrationServer.events.PhoneEvent: Global identifier of the call.
getInteractionKey() - Method in interface altitude.integrationServer.iJavaApi.ICustomInteraction: Gets the interaction identifier.
getInteractionKey() - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration: Global identifier of the interaction.
getInteractionKey() - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia: The interaction key.
getInteractionKey() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: The interaction key.
getInteractionKey() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Global identifier of the interaction.
getInteractionKey() - Method in class altitude.integrationServer.types.IMCustomInteractionData: Global identifier of the interaction.
getInteractionKey() - Method in class altitude.integrationServer.types.InstantMessagingEventData: Global identifier of the interaction.
getInteractionKey() - Method in class altitude.integrationServer.types.InstantMessagingInteractionData: Global identifier of the interaction.
getInteractionKey() - Method in class altitude.integrationServer.types.InteractionThread: Global identifier of the interaction.
getInteractionKey() - Method in class altitude.integrationServer.types.PhoneEventData: Global identifier of the interaction.
getInteractionKey() - Method in class altitude.integrationServer.types.PhoneInteractionData: Global identifier of the interaction.
getInteractionKey() - Method in class altitude.integrationServer.types.SentEmail: Global identifier of the interaction.
getInteractionKey() - Method in class altitude.integrationServer.types.SentSocial: Global identifier of the interaction.
getInteractionLevel() - Method in class altitude.integrationServer.events.InstantMessagingMessageEvent: Enumerated InteractionLevel with the interaction level.
getInteractionLevel() - Method in class altitude.integrationServer.events.InstantMessagingProgressEvent: Enumerated InteractionLevel with the interaction level.
getInteractionLevel() - Method in class altitude.integrationServer.events.PhoneProgressEvent: Enumerated InteractionLevel with the interaction level.
getInteractionLog() - Method in class altitude.integrationServer.types.CampaignDeleteLogRequest: If true, the interaction log will be deleted.
getInteractionLog() - Method in class altitude.integrationServer.types.InstanceDeleteLogRequest: If true, the interaction log will be deleted.
getInteractionOrigin() - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationStartedEvent: Interaction origin.
getInteractionOrigin() - Method in class altitude.integrationServer.events.IncomingSessionEvent: Interaction origin.
getInteractionOrigin() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Origin of the interaction.
getInteractionOrigin() - Method in class altitude.integrationServer.types.RecordingData: Origin of the interaction.
getInteractionOrigin() - Method in class altitude.integrationServer.types.SentEmail: Origin of the sent email.
getInteractionOrigin() - Method in class altitude.integrationServer.types.SentSocial: Origin of the sent social.
getInteractionSegmentState() - Method in class altitude.integrationServer.types.InteractionThreadSegment: State of the interaction segment thread.
getInteractionStatus() - Method in class altitude.integrationServer.types.Contact: Enumerated InteractionStatus with status of the interaction.
getInteractionStatus() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: Status of the interaction.
getInteractionTerminationStatus() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Termination status of the interaction.
getInteractionThread(long) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the interaction thread with the outcomes.
getInteractionThreadCount(int, int, String) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the count of the interaction thread.
getInteractionThreadCount(int, String) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the count of the interaction thread.
getInteractionThreadCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets a contact profile interaction thread cursor open in the instance.
getInteractionThreadCursors() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the interaction thread cursors open in the instance.
getInteractionThreadDuration() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Interaction thread duration.
getInteractionThreadGmtEndMoment() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Script session GMT end moment.
getInteractionThreadGmtStartMoment() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Script session GMT start moment.
getInteractionThreadId() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Identifier of the interaction thread of the event.
getInteractionThreadId() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Identifier of the interaction thread.
getInteractionThreadId() - Method in class altitude.integrationServer.types.RecordingData: Identifier of the interaction thread.
getInteractionThreadMoment() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Interaction thread moment.
getInteractionThreadRecordingData(long) - Method in interface altitude.integrationServer.iJavaApi.IRecordingManager: Gets the data of the recordings of the interaction thread.
getInteractionThreadRecordingData(long, PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IRecordingManager: Gets the data of the recordings of the interaction thread.
getInteractionThreadsByKey(String) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the interaction thread corresponding to the interaction key.
getInteractionThreadsByUcid(String) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the interaction thread corresponding to the UCID.
getInteractionThreadScriptSession(long, int, int, boolean) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets information about a script session and the related interaction thread.
getInteractionThreadSegmentId() - Method in class altitude.integrationServer.types.InteractionThreadSegment: Identifier of the interaction thread segment.
getInteractionThreadSegments(long) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the segments of a certain interaction thread.
getInteractionThreadTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the table schema of an InteractionThread used in the Fetch of the InteractionThread cursor.
getInteractionThreadWasRecorded() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: If true, the interaction was recorded.
getInterfaceOperations() - Method in class altitude.integrationServer.types.RoleData: Interface operations
getInterfaceOperations() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Interface operations
getInternal() - Method in class altitude.integrationServer.types.AdditionalPhoneData: For internal use.
getInternal() - Method in class altitude.integrationServer.types.BackgroundTaskData: For internal use.
getInternal() - Method in class altitude.integrationServer.types.ConfigurationLog: For internal use.
getInternal() - Method in class altitude.integrationServer.types.ContactListBase: For internal use.
getInternal() - Method in class altitude.integrationServer.types.CustomCallStatusData: For internal use.
getInternal() - Method in class altitude.integrationServer.types.DocumentManagerLocation: For internal use.
getInternal() - Method in class altitude.integrationServer.types.EnumeratedField: For internal use.
getInternal() - Method in class altitude.integrationServer.types.TableSchemaColumn: For internal use.
getInternalDoNotCallList() - Method in class altitude.integrationServer.types.ServiceData: Internal do not call list name.
getInternalDoNotCallList() - Method in class altitude.integrationServer.types.ServiceUpdateRequestBase: Internal do not call list name.
getInvokedOperations() - Method in class altitude.integrationServer.types.AgentInCampaignOperationResult: Operations attempted to be executed.
getInWrapUp() - Method in class altitude.integrationServer.types.AgentInCampaignInfo: If true, the agent is in wrap-up.
getInWrapUp() - Method in class altitude.integrationServer.types.AgentInfo: If true, the agent is in wrap-up.
getInWrapUp() - Method in class altitude.integrationServer.types.AgentStatus: If true, the agent is in wrap-up.
getInWrapUp() - Method in class altitude.integrationServer.types.SessionInfo: If true, the session is in wrap-up.
getIsActive() - Method in class altitude.integrationServer.types.EnumeratedField: Is Active
getIsActive() - Method in class altitude.integrationServer.types.EnumeratedFieldRequest: Is Active
getIsActiveRevision() - Method in class altitude.integrationServer.types.DocumentInfo: If true, this is the active revision.
getIsActiveRevision() - Method in class altitude.integrationServer.types.DocumentRevisionInfo: If true, this is the active revision.
getIsAnonymized() - Method in class altitude.integrationServer.types.Attribute: If true, the Value is anonymized.
getIsAnonymous() - Method in class altitude.integrationServer.events.IncomingSessionEvent: If true, the session is anonymous.
getIsAnonymous() - Method in class altitude.integrationServer.types.CampaignData: Is anonymous.
getIsAnonymous() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Is anonymous.
getIsAnonymous() - Method in class altitude.integrationServer.types.SessionInfo: If true, the session is anonymous.
getIsBuiltIn() - Method in class altitude.integrationServer.types.ContactListBase: If true, the contact list is built-in; if false the contact list is user defined.
getIsBuiltIn() - Method in class altitude.integrationServer.types.DayType: If true, the day type is built-in; if false the day type is user defined.
getIsBuiltIn() - Method in class altitude.integrationServer.types.ManualNotReadyReason: If true, the not ready reason is built-in.
getIsBuiltIn() - Method in class altitude.integrationServer.types.MediaData: If true, the media is built-in; if false the media is user defined.
getIsBuiltIn() - Method in class altitude.integrationServer.types.NotReadyReasonData: If true, the not ready reason is built-in.
getIsBuiltIn() - Method in class altitude.integrationServer.types.NotReadyReasonEventData: If true, the not ready reason is built-in.
getIsBuiltIn() - Method in class altitude.integrationServer.types.PrivacyCategoryData: If true, the privacy category is built-in; if false the privacy category is user defined.
getIsBuiltIn() - Method in class altitude.integrationServer.types.PurposeData: If true, the privacy category is built-in; if false the privacy category is user defined.
getIsBuiltIn() - Method in class altitude.integrationServer.types.RecorderType: If true, the recorder is built-in.
getIsBuiltIn() - Method in class altitude.integrationServer.types.ReportTemplate: If true, the report template is built-in; if false the report template is user defined.
getIsBuiltIn() - Method in class altitude.integrationServer.types.RoleData: If true, the role is built-in; if false the role is user defined.
getIsBusinessCounter() - Method in class altitude.integrationServer.types.TableSchemaColumn: If true, this column is a business counter.
getIsCubeDimension() - Method in class altitude.integrationServer.types.TableSchemaColumn: If true, this column is a cube dimension.
getIsEmail() - Method in class altitude.integrationServer.types.AttachmentInfo: If true, this attachment is an email.
getIsEnqueued() - Method in class altitude.integrationServer.events.InstantMessagingEvent: If true, the instant messaging is in a campaign queue.
getIsEnqueued() - Method in class altitude.integrationServer.events.PhoneEvent: If true, the call is in a campaign queue.
getIsEnqueued() - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia: True if the interaction is enqueued.
getIsEnqueued() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: True if the interaction is enqueued.
getIsEnqueued() - Method in class altitude.integrationServer.types.InstantMessagingEventData: If true, the interaction is enqueued.
getIsEnqueued() - Method in class altitude.integrationServer.types.InstantMessagingInteractionData: If true, the interaction is enqueued.
getIsEnqueued() - Method in class altitude.integrationServer.types.PhoneEventData: If true, the interaction is enqueued.
getIsEnqueued() - Method in class altitude.integrationServer.types.PhoneInteractionData: If true, the phone interaction is enqueued.
getIsExplorable() - Method in class altitude.integrationServer.types.ReportTemplate: If true, the report template is explorable; if false the report template is not explorable.
getIsExternal() - Method in class altitude.integrationServer.types.MediaData: If true, the media is external.
getIsExternal() - Method in class altitude.integrationServer.types.MediaUpdateRequestBase: If true, the media is external.
getIsFullTextSearch() - Method in class altitude.integrationServer.types.TableSchemaColumn: If true, this column is available for full text search.
getIsGuiVisible() - Method in class altitude.integrationServer.types.TableSchemaColumn: If true, this column is visible in the GUI.
getIsInstantaneousCounter() - Method in class altitude.integrationServer.types.TableSchemaColumn: If true, this column is an instantaneous counter, it is only valid in TimeSplitDimension.Life.
getIsKpi() - Method in class altitude.integrationServer.types.TableSchemaColumn: If true, this column is a key process indicator.
getIsLoadable() - Method in class altitude.integrationServer.types.Contact: If true, the agent can load the contact.
getIsLogged() - Method in class altitude.integrationServer.types.AgentFindData: If true, the agent is logged-in.
getIsLogged() - Method in class altitude.integrationServer.types.AgentStatus: If true, the agent is logged in.
getIsNewPending() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: True if the interaction is new pending.
getIsNewPending() - Method in class altitude.integrationServer.types.PhoneInteractionData: If true, a pending phone interaction exists in the session.
getIsoCurrencySymbol() - Method in class altitude.integrationServer.types.TemplateParameterCurrency: The Curency Symbol accordingly https://docs.microsoft.com/en-us/dotnet/api/system.globalization.regioninfo.isocurrencysymbol?view=netcore-3.1
getIsOpen() - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaign: True if the agent has the campaign open.
getIsOpen() - Method in class altitude.integrationServer.types.AgentInCampaignOperationResult: If true the agent has the campaign open.
getIsOpened() - Method in class altitude.integrationServer.types.AgentInCampaignInfo: If true, the agent has the campaign opened.
getIsReady() - Method in class altitude.integrationServer.events.AgentInCampaignOperationEvent: If true, the agent is automatically set ready after signing on.
getIsReady() - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaign: True if the agent is ready in the campaign.
getIsReady() - Method in class altitude.integrationServer.types.AgentFindData: If true, the agent is ready.
getIsReady() - Method in class altitude.integrationServer.types.AgentInCampaignInfo: If true, the agent is ready.
getIsReady() - Method in class altitude.integrationServer.types.AgentInCampaignOperationResult: If true the agent is ready on the campaign.
getIsReady() - Method in class altitude.integrationServer.types.AgentInfo: If true, the agent is ready.
getIsReady() - Method in class altitude.integrationServer.types.AgentStatus: If true, the agent is ready.
getIsRecording() - Method in class altitude.integrationServer.events.InstantMessagingEvent: If true, the instant messaging is being recorded.
getIsRecording() - Method in class altitude.integrationServer.events.PhoneEvent: If true, the call is being recorded.
getIsRecording() - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia: True if the interaction is being recorded.
getIsRecording() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: True if the interaction is being recorded.
getIsRecording() - Method in class altitude.integrationServer.types.InstantMessagingEventData: If true, the interaction is being recorded.
getIsRecording() - Method in class altitude.integrationServer.types.InstantMessagingInteractionData: If true, the interaction is being recorded.
getIsRecording() - Method in class altitude.integrationServer.types.PhoneEventData: If true, the interaction is being recorded.
getIsRecording() - Method in class altitude.integrationServer.types.PhoneInteractionData: If true, the phone interaction is being recording.
getIsRecovering() - Method in class altitude.integrationServer.types.AgentStatus: If true, the agent is in recovering mode.
getIsRequestRunning() - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaign: True if the campaign has a request running.
getIsReserved() - Method in class altitude.integrationServer.types.AgentStatus: If true, the agent is in reserved state.
getIsReserved() - Method in class altitude.integrationServer.types.SessionInfo: If true, the session is reserving the agent.
getIsSignedOn() - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaign: True if the agent is signed in to the campaign.
getIsSignedOn() - Method in class altitude.integrationServer.types.AgentInCampaignOperationResult: If true the agent is signed-in the campaign.
getIssuedDate() - Method in class altitude.integrationServer.types.SavedReport: Issued date.
getIsSuspended() - Method in class altitude.integrationServer.events.EmailEvent: If true, the interaction is suspended.
getIsSuspended() - Method in class altitude.integrationServer.events.PhoneEvent: If true, the interaction is suspended.
getIsSuspended() - Method in class altitude.integrationServer.events.SocialEvent: If true, the interaction is suspended.
getIsSuspended() - Method in class altitude.integrationServer.events.WorkflowEvent: If true, the interaction is suspended.
getIsSuspended() - Method in interface altitude.integrationServer.iJavaApi.IEmailMedia: True if the interaction is suspended.
getIsSuspended() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: True if the interaction is suspended.
getIsSuspended() - Method in interface altitude.integrationServer.iJavaApi.ISocialMedia: True if the interaction is suspended.
getIsSuspended() - Method in interface altitude.integrationServer.iJavaApi.IWorkflowMedia: True if the interaction is suspended.
getIsSuspended() - Method in class altitude.integrationServer.types.EmailEventData: If true, the interaction is suspended.
getIsSuspended() - Method in class altitude.integrationServer.types.EmailInteractionData: If true, the interaction is suspended.
getIsSuspended() - Method in class altitude.integrationServer.types.PhoneEventData: If true, the interaction is suspended.
getIsSuspended() - Method in class altitude.integrationServer.types.PhoneInteractionData: If true, the interaction is suspended.
getIsSuspended() - Method in class altitude.integrationServer.types.SessionInfo: If true, the session is suspended.
getIsSuspended() - Method in class altitude.integrationServer.types.SocialEventData: If true, the interaction is suspended.
getIsSuspended() - Method in class altitude.integrationServer.types.SocialInteractionData: If true, the interaction is suspended.
getIsSuspended() - Method in class altitude.integrationServer.types.WorkflowEventData: If true, the interaction is suspended.
getIsSuspended() - Method in class altitude.integrationServer.types.WorkflowInteractionData: If true, the interaction is suspended.
getIsSwitchSupervisor() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Switch supervisor option.
getIsSwitchSupervisor() - Method in class altitude.integrationServer.types.AgentData: Switch supervisor option.
getIsSwitchSupervisor() - Method in class altitude.integrationServer.types.AgentUpdateRequestBase: If true, the agent will be a switch supervisor.
getJobTitle() - Method in class altitude.integrationServer.types.ContactProfileBase: Job title.
getJobTitle() - Method in class altitude.integrationServer.types.ContactProfileRequest: Job title.
getJoinUrl() - Method in class altitude.integrationServer.events.InstantMessagingEvent: URL of the HTTP server of the instant messaging gateway.
getJoinUrl() - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia: URL of the HTTP server of the instant messaging gateway.
getJoinUrl() - Method in class altitude.integrationServer.types.InstantMessagingEventData: URL of the HTTP server of the instant messaging gateway.
getJoinUrl() - Method in class altitude.integrationServer.types.InstantMessagingInteractionData: URL of the HTTP server of the instant messaging gateway.
getKBDocumentCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets a knowledge base document cursor open in the instance.
getKBDocumentHistory(int) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets a list with all the revisions of a knowledge base document.
getKBDocumentInfo(int, boolean) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets information of a knowledge base document.
getKBDocumentInfoInCampaignById(int, int) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets information of a knowledge base document.
getKBDocumentInfoInCampaignByName(String, int) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets information of a knowledge base document.
getKBDocumentMime(int, boolean) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets the body and properties of a knowledge base document.
getKBDocumentMimeInCampaignById(int, int) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets the body and properties of a knowledge base document.
getKBDocumentMimeInCampaignByName(String, int) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets the body and properties of a knowledge base document.
getKBDocumentNote(int, int) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets a note of a knowledge base document.
getKBDocumentNotes(int) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets all notes of the specified knowledge base document.
getKBDocumentTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager: Gets the table schema of the knowledge base document.
getKeepAllOnError() - Method in class altitude.integrationServer.types.ProcessTraceConfiguration: Keep all on error
getKeywords() - Method in class altitude.integrationServer.types.KBDocumentInfo: Keywords of the knowledge base document.
getKnowledgeBase() - Method in class altitude.integrationServer.types.RoleInterfaceConfiguration: Knowledge base
getKnowledgeBase() - Method in class altitude.integrationServer.types.RoleInterfaceConfigurationRequest: Knowledge base
getKnowledgeBaseManager() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The knowledge base manager used to manage categories and knowledge base documents.
getKnowledgeBaseManager() - Method in interface altitude.integrationServer.iJavaApi.IKBDocumentCursor: The knowledge base manager that created the cursor.
getKpiContext() - Method in class altitude.integrationServer.types.TableSchemaColumn: Context where a KPI column is defined.
getLastName() - Method in class altitude.integrationServer.types.ContactProfileBase: Last name.
getLastName() - Method in class altitude.integrationServer.types.ContactProfilePendingWork: Last name.
getLastName() - Method in class altitude.integrationServer.types.ContactProfileRequest: Last name.
getLastName() - Method in class altitude.integrationServer.types.RecordingData: Last name.
getLastUpdatedBy() - Method in class altitude.integrationServer.types.DataTransactionData: User name of the last agent that has updated the contact after the session has started.
getLastUpdateMoment() - Method in class altitude.integrationServer.types.ConsentData: Last update moment in UTC.
getLatitude() - Method in class altitude.integrationServer.types.TemplateParameterGeoLocation: The geo-location latitude
getLaunchRemotely() - Method in class altitude.integrationServer.types.EmailGatewayData: Launch remotely.
getLaunchRemotely() - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest: Launch remotely.
getLayoutsManagementAvailable() - Method in class altitude.integrationServer.types.RoleGeneralConfiguration: Layouts Management Available
getLayoutsManagementAvailable() - Method in class altitude.integrationServer.types.RoleGeneralConfigurationRequest: Layouts Management Available
getLength() - Method in class altitude.integrationServer.types.TableSchemaColumn: Size of the text data.
getLength() - Method in class altitude.integrationServer.types.TableSchemaColumnRequestText: Size of the text data.
getLength() - Method in class altitude.integrationServer.types.TableSchemaColumnRequestTextUnicode: Size of the text data.
getLevel() - Method in class altitude.integrationServer.types.ProcessTraceConfiguration: Process trace level
getLevel() - Method in class altitude.integrationServer.types.SkillInProfile: Minimum skill level.
getLevel1EntityId() - Method in class altitude.integrationServer.events.EntityOperationEvent: Identifier of the level 1 entity.
getLevel1EntityId() - Method in class altitude.integrationServer.types.ConfigurationLog: Identifier of the level 1 entity.
getLevel1EntityName() - Method in class altitude.integrationServer.types.ConfigurationLog: Name of the level 1 entity.
getLevel1EntityType() - Method in class altitude.integrationServer.types.ConfigurationLog: Type of the level 1 entity.
getLevel2EntityId() - Method in class altitude.integrationServer.events.EntityOperationEvent: Identifier of the level 2 entity.
getLevel2EntityId() - Method in class altitude.integrationServer.types.ConfigurationLog: Identifier of the level 2 entity.
getLevel2EntityName() - Method in class altitude.integrationServer.types.ConfigurationLog: Name of the level 2 entity.
getLevel2EntityType() - Method in class altitude.integrationServer.types.ConfigurationLog: Type of the level 2 entity.
getLevel3EntityId() - Method in class altitude.integrationServer.events.EntityOperationEvent: Identifier of the level 3 entity.
getLevel3EntityId() - Method in class altitude.integrationServer.types.ConfigurationLog: Identifier of the level 3 entity.
getLevel3EntityName() - Method in class altitude.integrationServer.types.ConfigurationLog: Name of the level 3 entity.
getLevel3EntityType() - Method in class altitude.integrationServer.types.ConfigurationLog: Type of the level 3 entity.
getLevel4EntityId() - Method in class altitude.integrationServer.events.EntityOperationEvent: Identifier of the level 4 entity.
getLevel4EntityId() - Method in class altitude.integrationServer.types.ConfigurationLog: Identifier of the level 4 entity.
getLevel4EntityName() - Method in class altitude.integrationServer.types.ConfigurationLog: Name of the level 4 entity.
getLevel4EntityType() - Method in class altitude.integrationServer.types.ConfigurationLog: Type of the level 4 entity.
getLinkedIn() - Method in class altitude.integrationServer.types.AgentInfo: Information about the LinkedIn media.
getLinkedIn() - Method in class altitude.integrationServer.types.CampaignInfo: Information about the LinkedIn media.
getLinkedIn() - Method in class altitude.integrationServer.types.ContactProfileBase: LinkedIn account.
getLinkedIn() - Method in class altitude.integrationServer.types.ContactProfileRequest: LinkedIn account.
getLinkedIn() - Method in class altitude.integrationServer.types.ServiceInfo: Information about the LinkedIn media.
getLinkedInMessenger() - Method in class altitude.integrationServer.types.AgentInfo: Information about the LinkedIn Messenger media.
getLinkedInMessenger() - Method in class altitude.integrationServer.types.CampaignInfo: Information about the LinkedIn Messenger media.
getLinkedInMessenger() - Method in class altitude.integrationServer.types.ContactProfileBase: LinkedIn Messenger account.
getLinkedInMessenger() - Method in class altitude.integrationServer.types.ContactProfileRequest: LinkedIn Messenger account.
getLinkedInMessenger() - Method in class altitude.integrationServer.types.ServiceInfo: Information about the LinkedIn Messenger media.
getLinksDebugFile() - Method in class altitude.integrationServer.types.EmailGatewayData: Links debug file.
getLinksDebugFile() - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest: Links debug file.
getLoadContact() - Method in class altitude.integrationServer.types.DataTransactionCanDo: If true, the operations IDataTransaction.LoadContactByContactId and IDataTransaction.LoadContactByContactProfileId can be performed.
getLocalDistributionTimeout() - Method in class altitude.integrationServer.types.CampaignData: Local distribution timeout for inbound telephony and instant messaging interactions.
getLocalDistributionTimeout() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Local distribution timeout for inbound telephony and instant messaging interactions.
getLocalTime() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the local time of the contact center.
getLocation() - Method in class altitude.integrationServer.events.ScriptChangedEvent: DocumentLocation with the location of the new campaign script.
getLocation() - Method in class altitude.integrationServer.types.ScriptInfo: Location
getLoggedAgent() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the agent logged in the instance.
getLoggedAgentId() - Method in class altitude.integrationServer.events.ServerEvent: Identifier of the agent logged-in to which the event is intended.
getLoggedAsAgent() - Method in class altitude.integrationServer.types.AgentInfo: If true, the agent is logged as agent.
getLoggedAsSupervisor() - Method in class altitude.integrationServer.types.AgentInfo: If true, the agent is logged as supervisor.
getLoginEnabled() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData: If true, the login is enabled.
getLoginEnabled() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest: If true, enables the login.
getLoginGroup() - Method in class altitude.integrationServer.events.LoginGroupChangedEvent: Login group in which the agent is logged in the switch.
getLoginGroup() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Login group in which the agent is logged in the switch.
getLoginGroup() - Method in class altitude.integrationServer.types.AgentData: Login group in which the agent is logged in the switch.
getLoginGroup() - Method in class altitude.integrationServer.types.AgentFindData: Login group in which the agent is logged in the switch.
getLoginGroup() - Method in class altitude.integrationServer.types.AgentInfo: Login group in which the agent is logged in the switch.
getLoginGroup() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData: Name of the login group.
getLoginGroup() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest: Name of the login group.
getLogManager() - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaignOperationLogCursor: Returns the log manager that created the cursor.
getLogManager() - Method in interface altitude.integrationServer.iJavaApi.IAgentOperationLogCursor: Returns the log manager that created the cursor.
getLogManager() - Method in interface altitude.integrationServer.iJavaApi.ICampaignOperationLogCursor: Returns the log manager that created the cursor.
getLogManager() - Method in interface altitude.integrationServer.iJavaApi.IConfigurationLogCursor: Returns the log manager that created the cursor.
getLogManager() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The log manager used to manage logs.
getLogManager() - Method in interface altitude.integrationServer.iJavaApi.IInstanceOperationLogCursor: Returns the log manager that created the cursor.
getLogManager() - Method in interface altitude.integrationServer.iJavaApi.ISystemEventLogCursor: Returns the log manager that created the cursor.
getLogout() - Method in class altitude.integrationServer.types.InstanceCanDo: If true, the operation IInstance.Logout can be performed.
getLogoutType() - Method in class altitude.integrationServer.events.LogoutEvent: Enumerated LogoutType with the type of the logout.
getLongitude() - Method in class altitude.integrationServer.types.TemplateParameterGeoLocation: The geo-location longitude
getLowerServiceLevelTimeConnected() - Method in class altitude.integrationServer.types.CampaignData: Lower service level time for telephony and instant messaging.
getLowerServiceLevelTimeConnected() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Lower service level time for telephony and instant messaging interactions.
getMaintenance() - Method in class altitude.integrationServer.types.AgentPermissionBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.AgentPermissionRequestBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.CampaignPermissionBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.CampaignPermissionRequestBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.ContactPermissionBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.ContactPermissionRequestBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.ContactProfilePermissionBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.ContactProfilePermissionRequestBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.DirectoryPermissionBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.DirectoryPermissionRequestBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.InstancePermissionBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.InstancePermissionRequestBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.RecordingPermissionBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.RecordingPermissionRequestBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.ServicePermissionBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.ServicePermissionRequestBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.SitePermissionBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.SitePermissionRequestBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.TeamPermissionBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.TeamPermissionRequestBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.TelephonyGatewayPermissionBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.TelephonyGatewayPermissionRequestBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.WorkflowDefinitionPermissionBase: Maintenance
getMaintenance() - Method in class altitude.integrationServer.types.WorkflowDefinitionPermissionRequestBase: Maintenance
getManager() - Method in class altitude.integrationServer.types.ContactProfileBase: Manager.
getManager() - Method in class altitude.integrationServer.types.ContactProfileRequest: Manager.
getManualNotReadyReasons() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the list of not ready reasons that can be manually set by the agent.
getManualRescheduleTimeLimit() - Method in class altitude.integrationServer.types.Contact: Manual schedule time limit.
getManualRescheduleTimeLimit() - Method in class altitude.integrationServer.types.ContactResubmitRequest: New manual schedule moment limit.
getManualRescheduleTimeLimit() - Method in class altitude.integrationServer.types.ContactUpdateRequestBase: Manual reschedule time limit
getManualScheduleMoment() - Method in class altitude.integrationServer.types.Contact: Date for which the next contact has been scheduled.
getManualScheduleMoment() - Method in class altitude.integrationServer.types.ContactResubmitRequest: New manual schedule moment.
getManualScheduleMoment() - Method in class altitude.integrationServer.types.ContactUpdateRequestBase: Date for which the next contact has been scheduled.
getMappingGroup() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData: Mapping group of the campaign.
getMappingGroup() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest: Name of the mapping group.
getMappingGroupList() - Method in class altitude.integrationServer.types.CampaignDnisData: Mapping group numbers.
getMappingGroupList() - Method in class altitude.integrationServer.types.CampaignDnisRequest: Mapping group numbers.
getMaritalStatus() - Method in class altitude.integrationServer.types.ContactProfileBase: Marital status.
getMaritalStatus() - Method in class altitude.integrationServer.types.ContactProfileRequest: Marital status.
getMaxAgentsOnAgentSurplus() - Method in class altitude.integrationServer.types.RouterAfinitiData: Maximum number of agents on route request agent surplus.
getMaxAgentsOnAgentSurplus() - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest: Maximum number of agents on route request agent surplus.
getMaxFailedDistributionAttempts() - Method in class altitude.integrationServer.types.RouterAfinitiData: Maximum failed distribution attempts.
getMaxFailedDistributionAttempts() - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest: Maximum failed distribution attempts.
getMaximumWaitingTime() - Method in class altitude.integrationServer.types.AgentInCampaignMediaInfo: Maximum time of the interactions registered to be in alerting or queued state.
getMaximumWaitingTime() - Method in class altitude.integrationServer.types.MediaInfo: Maximum time of the interactions registered to be in alerting or queued state.
getMaximumWaitingTime() - Method in class altitude.integrationServer.types.SkillProfileMediaInfo: Maximum time of the interactions registered to be in alerting or queued state.
getMaxInteractionsOnCustomerSurplus() - Method in class altitude.integrationServer.types.RouterAfinitiData: Maximum number of interactions on route request customer surplus.
getMaxInteractionsOnCustomerSurplus() - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest: Maximum number of interactions on route request customer surplus.
getMaxLines() - Method in class altitude.integrationServer.types.ProcessTraceConfiguration: Maximum trace lines
getMaxOutboundEmailSize() - Method in class altitude.integrationServer.types.ServiceData: Maximum outbound email size (KB).
getMaxOutboundEmailSize() - Method in class altitude.integrationServer.types.ServiceUpdateRequestBase: Maximum outbound email size (KB).
getMaxTraceDepth() - Method in class altitude.integrationServer.types.ProcessTraceConfiguration: Maximum trace depth
getMedia() - Method in class altitude.integrationServer.types.AdditionalPhoneData: Media of the additional phone.
getMedia() - Method in class altitude.integrationServer.types.GuiText: Name of the media.
getMedia() - Method in class altitude.integrationServer.types.MediaInfo: Data of the media.
getMediaById(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets information about the media.
getMediaById(int) - Method in interface altitude.integrationServer.iJavaApi.IMediaManager: Gets information about the media.
getMediaByName(String) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets information about the media.
getMediaByName(String) - Method in interface altitude.integrationServer.iJavaApi.IMediaManager: Gets information about the media.
getMediaConfiguration() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the campaign media configuration.
getMediaCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IMediaManager: Gets a media cursor open in the instance.
getMediaCursors() - Method in interface altitude.integrationServer.iJavaApi.IMediaManager: Returns the media cursors open in the instance.
getMediaGuiName() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress: Name of the media for the GUI.
getMediaGuiName() - Method in class altitude.integrationServer.types.ContactPendingWork: Name of the media for the GUI.
getMediaGuiName() - Method in class altitude.integrationServer.types.EmailPendingWork: Name of the media for the GUI.
getMediaGuiName() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Name of the media for the GUI of the external interaction.
getMediaGuiName() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Name of the media for the GUI.
getMediaGuiName() - Method in class altitude.integrationServer.types.QueuedEmailBase: Name of the media for the GUI.
getMediaGuiName() - Method in class altitude.integrationServer.types.QueuedSocialBase: Name of the media for the GUI.
getMediaGuiName() - Method in class altitude.integrationServer.types.RecordingData: Name of the media for the GUI.
getMediaGuiName() - Method in class altitude.integrationServer.types.SentEmail: Name of the media for the GUI.
getMediaGuiName() - Method in class altitude.integrationServer.types.SentSocial: Name of the media for the GUI.
getMediaGuiName() - Method in class altitude.integrationServer.types.SocialPendingWork: Name of the media for the GUI.
getMediaId() - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationStartedEvent: Identifier of the media.
getMediaId() - Method in class altitude.integrationServer.events.IncomingSessionEvent: Identifier of the media.
getMediaId() - Method in class altitude.integrationServer.events.InstantMessagingInteractionStartedEvent: Identifier of the media.
getMediaId() - Method in class altitude.integrationServer.events.PhoneInteractionStartedEvent: Identifier of the media.
getMediaId() - Method in interface altitude.integrationServer.iJavaApi.IInteractionMedia: Identifier of the media.
getMediaId() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress: Identifier of the media.
getMediaId() - Method in class altitude.integrationServer.types.ContactPendingWork: Identifier of the media.
getMediaId() - Method in class altitude.integrationServer.types.EmailPendingWork: Identifier of the media.
getMediaId() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Identifier of the media of the external interaction.
getMediaId() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Identifier of the media.
getMediaId() - Method in class altitude.integrationServer.types.QueuedEmailBase: Identifier of the media.
getMediaId() - Method in class altitude.integrationServer.types.QueuedSocialBase: Identifier of the media.
getMediaId() - Method in class altitude.integrationServer.types.RecordingData: Identifier of the media.
getMediaId() - Method in class altitude.integrationServer.types.SentEmail: Identifier of the media.
getMediaId() - Method in class altitude.integrationServer.types.SentSocial: Identifier of the media.
getMediaId() - Method in class altitude.integrationServer.types.SocialPendingWork: Identifier of the media.
getMediaId() - Method in class altitude.integrationServer.types.SystemEventLog: Identifier of the media.
getMediaInterfaceConfiguration() - Method in class altitude.integrationServer.types.MediaUpdateRequestBase: Media operations.
getMediaManager() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The media manager used to manage medias.
getMediaManager() - Method in interface altitude.integrationServer.iJavaApi.IMediaCursor: Returns the media manager that created the cursor.
getMediaName() - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration: Name of the media of the external interaction.
getMediaName() - Method in class altitude.integrationServer.types.CampaignDnisData: Name of the media.
getMediaName() - Method in class altitude.integrationServer.types.CampaignDnisRequest: Name of the media.
getMediaName() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress: Media name of the campaign inbound email address.
getMediaName() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddressRequest: Name of the media.
getMediaName() - Method in class altitude.integrationServer.types.ContactPendingWork: Name of the media.
getMediaName() - Method in class altitude.integrationServer.types.EmailPendingWork: Name of the media.
getMediaName() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Name of the media of the external interaction.
getMediaName() - Method in class altitude.integrationServer.types.IMCustomInteractionData: Media name.
getMediaName() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Name of the media.
getMediaName() - Method in class altitude.integrationServer.types.QueuedEmailBase: Name of the media.
getMediaName() - Method in class altitude.integrationServer.types.QueuedSocialBase: Name of the media.
getMediaName() - Method in class altitude.integrationServer.types.RecordingData: Name of the media.
getMediaName() - Method in class altitude.integrationServer.types.SentEmail: Name of the media.
getMediaName() - Method in class altitude.integrationServer.types.SentSocial: Name of the media.
getMediaName() - Method in class altitude.integrationServer.types.SocialPendingWork: Name of the media.
getMediaName() - Method in class altitude.integrationServer.types.TemplateParameterDocument: The document name
getMediaName() - Method in class altitude.integrationServer.types.TemplateParameterMedia: The media name
getMediaOperations() - Method in class altitude.integrationServer.types.MediaInterfaceConfiguration: Media operations.
getMediaOperations() - Method in class altitude.integrationServer.types.MediaInterfaceConfigurationRequest: Media operations.
getMedias() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets information about the medias.
getMediaTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IMediaManager: Gets the table schema of the media.
getMediaType() - Method in class altitude.integrationServer.events.IncomingSessionEvent: The type of the media.
getMediaType() - Method in interface altitude.integrationServer.iJavaApi.ICustomInteraction: The type of the media.
getMediaType() - Method in interface altitude.integrationServer.iJavaApi.IInteractionMedia: The type of the media.
getMediaType() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Type of the media of the external interaction.
getMediaType() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Type of the media.
getMediaType() - Method in class altitude.integrationServer.types.PendingWork: The media type of the pending work.
getMediaType() - Method in class altitude.integrationServer.types.RecordingData: Type of the media.
getMediaTypeId() - Method in class altitude.integrationServer.events.IncomingSessionEvent: Media type identifier.
getMediaUri() - Method in class altitude.integrationServer.types.TemplateParameterDocument: The document Uri
getMediaUri() - Method in class altitude.integrationServer.types.TemplateParameterMedia: The media file uri
getMessage() - Method in class altitude.integrationServer.events.AgentMessageEvent: Message sent to the agents.
getMessage() - Method in class altitude.integrationServer.events.CampaignMessageEvent: Message sent to the campaign agents.
getMessage() - Method in class altitude.integrationServer.events.IMCustomInteractionMessageEvent: Message received.
getMessage() - Method in class altitude.integrationServer.events.InstantMessagingMessageEvent: Message received.
getMessage() - Method in class altitude.integrationServer.events.TeamMessageEvent: Message sent to the agent.
getMessage() - Method in class altitude.integrationServer.types.BootEvolution: The boot evolution message.
getMessage() - Method in class altitude.integrationServer.types.ShutdownEvolution: The shutdown evolution message.
getMessageOfTheDay() - Method in class altitude.integrationServer.events.AgentMessageOfTheDayChangedEvent: Message of the day of the agent.
getMessageOfTheDay() - Method in class altitude.integrationServer.events.CampaignMessageOfTheDayChangedEvent: Message of the day of the campaign.
getMessageOfTheDay() - Method in class altitude.integrationServer.events.InstanceMessageOfTheDayChangedEvent: Message of the day of the instance.
getMessageOfTheDay() - Method in class altitude.integrationServer.events.TeamMessageOfTheDayChangedEvent: Message of the day of the team.
getMessageOfTheDay() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Login message of the day for the agent.
getMessageOfTheDay() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Message of the day of the campaign.
getMessageOfTheDay() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Instance message of the day.
getMessageOfTheDay() - Method in class altitude.integrationServer.types.AgentData: Agent message of the day.
getMessageOfTheDay() - Method in class altitude.integrationServer.types.AgentUpdateRequestBase: Message of the day.
getMessageOfTheDay() - Method in class altitude.integrationServer.types.CampaignData: Message of the day.
getMessageOfTheDay() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Message of the day.
getMessageOfTheDay() - Method in class altitude.integrationServer.types.InstanceData: Message of the day.
getMessageOfTheDay() - Method in class altitude.integrationServer.types.InstanceUpdateRequest: Message of the day.
getMessageOfTheDay() - Method in class altitude.integrationServer.types.TeamData: Message of the day.
getMessageOfTheDay() - Method in class altitude.integrationServer.types.TeamUpdateRequestBase: Message of the day.
getMessageSize() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter: Message size (KB).
getMessageSize() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest: Message size (KB).
getMiddleName() - Method in class altitude.integrationServer.types.ContactProfileBase: Middle name.
getMiddleName() - Method in class altitude.integrationServer.types.ContactProfilePendingWork: Middle name.
getMiddleName() - Method in class altitude.integrationServer.types.ContactProfileRequest: Middle name.
getMiddleName() - Method in class altitude.integrationServer.types.RecordingData: Middle name.
getMime() - Method in class altitude.integrationServer.types.KBDocumentMime: The content of the knowledge base document encoded in MIME HTML format.
getMimeType() - Method in class altitude.integrationServer.types.TemplateParameterDocument: The document mime type
getMimeType() - Method in class altitude.integrationServer.types.TemplateParameterMedia: The media mime type
getMobilePhone() - Method in class altitude.integrationServer.types.ContactProfileBase: Mobile phone.
getMobilePhone() - Method in class altitude.integrationServer.types.ContactProfileRequest: Mobile phone.
getMobilePhoneScheduleRule() - Method in class altitude.integrationServer.types.ContactProfileBase: Mobile phone schedule rule.
getMobilePhoneScheduleRule() - Method in class altitude.integrationServer.types.ContactProfileRequest: Mobile phone schedule rule.
getModel() - Method in class altitude.integrationServer.types.TelephonyGatewayData: Switch model.
getMoment() - Method in class altitude.integrationServer.events.ContactLoadedEvent: Moment.
getMoment() - Method in class altitude.integrationServer.events.SystemEvent: The time when the system event occurred.
getMoment() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Moment.
getMoment() - Method in class altitude.integrationServer.types.ConfigurationLog: Moment of the operation.
getMoment() - Method in class altitude.integrationServer.types.ConsentAuditData: Moment in UTC.
getMoment() - Method in class altitude.integrationServer.types.Contact: Moment.
getMoment() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Moment.
getMoment() - Method in class altitude.integrationServer.types.DataTransactionData: Moment.
getMoment() - Method in class altitude.integrationServer.types.DataTransactionEventData: Moment.
getMoment() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: Moment.
getMoment() - Method in class altitude.integrationServer.types.InteractionThreadSegment: Moment of the beginning of the thread segment.
getMoment() - Method in class altitude.integrationServer.types.PendingWork: Moment.
getMoment() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: Moment.
getMoment() - Method in class altitude.integrationServer.types.QueuedEmailBase: Moment.
getMoment() - Method in class altitude.integrationServer.types.QueuedSocialBase: Moment.
getMoment() - Method in class altitude.integrationServer.types.RecordingData: Moment.
getMoment() - Method in class altitude.integrationServer.types.ScheduledContactBase: Moment.
getMoment() - Method in class altitude.integrationServer.types.SentEmail: Start time of the sent email.
getMoment() - Method in class altitude.integrationServer.types.SentSocial: Start time of the sent social.
getMoment() - Method in class altitude.integrationServer.types.SystemEventLog: Moment.
getMoment() - Method in class altitude.integrationServer.types.TemplateParameterDateTime: The moment
getMoment() - Method in class altitude.integrationServer.types.WorkflowNextTaskData: Moment.
getMonitor() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.Monitor can be performed.
getMonitoredDeviceRequests() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest: List of requests to monitor devices.
getMonitoredDevices() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData: List of data from monitored devices.
getMonth() - Method in class altitude.integrationServer.types.DayDefinitionMonth: Number of the month, starting at 1.
getMonth() - Method in class altitude.integrationServer.types.DaylightTime: Month for the DST to become active.
getMonth() - Method in class altitude.integrationServer.types.DaylightTimeRequest: Month for the DST to become active.
getMonths() - Method in class altitude.integrationServer.types.DayDefinitionYear: Months of the day definition year if AllMonths is false.
getMultiSiteAccessRules() - Method in class altitude.integrationServer.types.TelephonyGatewayData: Multi site access rules.
getMuted() - Method in class altitude.integrationServer.events.SoftPhoneMutedChangedEvent: Gets or sets the new value of the Muted property.
getMuted() - Method in interface altitude.integrationServer.iJavaApi.ISoftPhone: If true, the microphone is muted.
getName() - Method in interface altitude.integrationServer.iJavaApi.IAgent: User name of the agent.
getName() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Name of the campaign.
getName() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Name of the instance.
getName() - Method in interface altitude.integrationServer.iJavaApi.IService: The name of the service.
getName() - Method in class altitude.integrationServer.types.AdditionalPhoneData: Name of the additional phone.
getName() - Method in class altitude.integrationServer.types.AgentCreateRequest: Name of the agent.
getName() - Method in class altitude.integrationServer.types.AgentData: Name of the agent.
getName() - Method in class altitude.integrationServer.types.AgentFindData: User name of the agent.
getName() - Method in class altitude.integrationServer.types.AgentInfo: User name of the agent.
getName() - Method in class altitude.integrationServer.types.AgentSkill: Name of the skill.
getName() - Method in class altitude.integrationServer.types.AgentSkillRequest: Name of the skill.
getName() - Method in class altitude.integrationServer.types.AgentUpdateRequest: Name of the agent.
getName() - Method in class altitude.integrationServer.types.Attribute: Name of the attribute.
getName() - Method in class altitude.integrationServer.types.CampaignContactListData: Name of the contact list.
getName() - Method in class altitude.integrationServer.types.CampaignContactListRequest: Name of the contact list of the campaign.
getName() - Method in class altitude.integrationServer.types.CampaignCreateRequest: name of the campaign
getName() - Method in class altitude.integrationServer.types.CampaignData: Full name of the campaign
getName() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter: Name of the filter.
getName() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterField: Name of the filter field.
getName() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterFieldRequest: Name of the filter field.
getName() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest: Name of the filter.
getName() - Method in class altitude.integrationServer.types.CampaignInfo: Campaign name.
getName() - Method in class altitude.integrationServer.types.CampaignUpdateRequest: The name of the campaign
getName() - Method in class altitude.integrationServer.types.CategoryCreateRequest: Name of the category.
getName() - Method in class altitude.integrationServer.types.CategoryData: The name of the category.
getName() - Method in class altitude.integrationServer.types.CategoryInfo: The name of the category.
getName() - Method in class altitude.integrationServer.types.CategoryUpdateRequest: Name of the category.
getName() - Method in class altitude.integrationServer.types.ContactListBase: Name.
getName() - Method in class altitude.integrationServer.types.CubeDimension: Name of the cube dimension.
getName() - Method in class altitude.integrationServer.types.CustomCallStatusData: Name of the custom call status.
getName() - Method in class altitude.integrationServer.types.DayType: User name of the day type.
getName() - Method in class altitude.integrationServer.types.DayTypeCreateRequest: Name of the day type.
getName() - Method in class altitude.integrationServer.types.DayTypeUpdateRequest: Name of the day type.
getName() - Method in class altitude.integrationServer.types.Directory: The name of the directory.
getName() - Method in class altitude.integrationServer.types.DirectoryCreateRequest: Name of the directory.
getName() - Method in class altitude.integrationServer.types.DirectoryUpdateRequest: Name of the directory.
getName() - Method in class altitude.integrationServer.types.DocumentInfo: Name of the document.
getName() - Method in class altitude.integrationServer.types.EmailGatewayCreateRequest: Name of the email gateway.
getName() - Method in class altitude.integrationServer.types.EmailGatewayData: Name of the email gateway.
getName() - Method in class altitude.integrationServer.types.EnumeratedField: Name of the enumerated field.
getName() - Method in class altitude.integrationServer.types.EnumeratedFieldRequest: Name of the enumerated value.
getName() - Method in class altitude.integrationServer.types.EnumeratedType: Name of the enumerated type.
getName() - Method in class altitude.integrationServer.types.EnumeratedTypeRequest: Name of the enumerated type.
getName() - Method in class altitude.integrationServer.types.FavoriteFilterCreateRequest: Name of the favorite filter
getName() - Method in class altitude.integrationServer.types.FavoriteFilterData: Name of the favorite filter.
getName() - Method in class altitude.integrationServer.types.FavoriteFilterUpdateRequest: Name of the favorite filter.
getName() - Method in class altitude.integrationServer.types.GatewayData: Name of the gateway.
getName() - Method in class altitude.integrationServer.types.GatewaySwitchInfo: Name of the gateway switch.
getName() - Method in class altitude.integrationServer.types.InstanceData: Name.
getName() - Method in class altitude.integrationServer.types.InstanceOperationLog: User name of the instance.
getName() - Method in class altitude.integrationServer.types.ManualNotReadyReason: Name of the not ready reason.
getName() - Method in class altitude.integrationServer.types.MediaCreateRequest: Name of the media.
getName() - Method in class altitude.integrationServer.types.MediaData: Name of the media.
getName() - Method in class altitude.integrationServer.types.MediaUpdateRequest: Name of the media.
getName() - Method in class altitude.integrationServer.types.NotReadyReasonData: Name of the not ready reason.
getName() - Method in class altitude.integrationServer.types.NotReadyReasonEventData: Name of the not ready reason.
getName() - Method in class altitude.integrationServer.types.PhoneScheduleRuleData: Name of the phone schedule rule.
getName() - Method in class altitude.integrationServer.types.PrivacyCategoryCreateRequest: Name of the privacy category.
getName() - Method in class altitude.integrationServer.types.PrivacyCategoryData: Name of the privacy category.
getName() - Method in class altitude.integrationServer.types.PurposeCreateRequest: Name of the privacy category.
getName() - Method in class altitude.integrationServer.types.PurposeData: Name of the privacy category.
getName() - Method in class altitude.integrationServer.types.RecorderType: Name of the recorder.
getName() - Method in class altitude.integrationServer.types.RecorderTypeCreateRequest: Name of the recorder type.
getName() - Method in class altitude.integrationServer.types.RecorderTypeUpdateRequest: Name of the recorder type.
getName() - Method in class altitude.integrationServer.types.ReportGenerateRequest: Name of the saved report.
getName() - Method in class altitude.integrationServer.types.ReportTemplate: Name.
getName() - Method in class altitude.integrationServer.types.RoleCreateRequest: name of the role
getName() - Method in class altitude.integrationServer.types.RoleData: name of the role
getName() - Method in class altitude.integrationServer.types.RoleUpdateRequest: name of the role
getName() - Method in class altitude.integrationServer.types.SavedReport: Name.
getName() - Method in class altitude.integrationServer.types.SavedReportUpdateRequest: Name of the team.
getName() - Method in class altitude.integrationServer.types.ServiceCreateRequest: Name of the service.
getName() - Method in class altitude.integrationServer.types.ServiceData: Name of the service.
getName() - Method in class altitude.integrationServer.types.ServiceInfo: Name of the service.
getName() - Method in class altitude.integrationServer.types.ServiceUpdateRequest: Name of the service.
getName() - Method in class altitude.integrationServer.types.SiteCreateRequest: Name of the site.
getName() - Method in class altitude.integrationServer.types.Skill: Name of the skill.
getName() - Method in class altitude.integrationServer.types.SkillInProfile: Name of the skill.
getName() - Method in class altitude.integrationServer.types.TableSchemaColumn: Name of the column.
getName() - Method in class altitude.integrationServer.types.TableSchemaColumnRequestBase: Name of the column.
getName() - Method in class altitude.integrationServer.types.TeamCreateRequest: Name of the team.
getName() - Method in class altitude.integrationServer.types.TeamData: Name of the team.
getName() - Method in class altitude.integrationServer.types.TeamUpdateRequest: Name of the team.
getName() - Method in class altitude.integrationServer.types.TimeZone: Name of the time zone.
getName() - Method in class altitude.integrationServer.types.TimeZoneCreateRequest: Name of the time zone.
getName() - Method in class altitude.integrationServer.types.WorkflowDefinition: Name of the workflow definition.
getName() - Method in class altitude.integrationServer.types.WorkflowDefinitionCreateRequest: name of the workflow definition
getName() - Method in class altitude.integrationServer.types.WorkflowDefinitionUpdateRequest: The name of the workflow definition
getName() - Method in class altitude.integrationServer.types.WorkflowTaskDefinition: Name of the workflow task definition.
getNativePredictiveDevice() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData: Name of the native predictive device.
getNativePredictiveDevice() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest: Name of the native predictive device.
getNewAni() - Method in class altitude.integrationServer.types.CampaignData: New ANI.
getNewAni() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: New ANI.
getNewCampaignId() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Identifier of the new campaign.
getNewCampaignName() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Name of the new campaign.
getNewContact() - Method in class altitude.integrationServer.types.CampaignCanDo: If true, the operation ICampaign.CreateNewContact can be performed.
getNewContactAgentId() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Identifier of the new contact agent.
getNewContactAgentName() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Name of the new contact agent.
getNewContactCursor() - Method in class altitude.integrationServer.types.CampaignCanDo: If true, the operation ICampaign.NewContactCursor can be performed.
getNewContactDirectoryId() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Identifier of the new contact directory.
getNewContactDirectoryName() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Name of the new contact directory.
getNewContactListId() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Identifier of the new contact list.
getNewContactListName() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Name of the new contact list.
getNewContactManualRescheduleTimeLimit() - Method in class altitude.integrationServer.types.ContactHistoryEntry: New contact reschedule time limit.
getNewContactManualScheduleMoment() - Method in class altitude.integrationServer.types.ContactHistoryEntry: New contact manual schedule moment.
getNewContactMoment() - Method in class altitude.integrationServer.types.ContactHistoryEntry: New contact moment.
getNewContactOutboundRuleGuiName() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Name of the new contact outbound rule for the GUI.
getNewContactOutboundRuleName() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Name of the new contact outbound rule.
getNewContactPriority() - Method in class altitude.integrationServer.types.ContactHistoryEntry: New contact priority.
getNewContactProfileId() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Identifier of the new contact profile.
getNewContactProfileInProgressWorkflowCursor() - Method in class altitude.integrationServer.types.CampaignCanDo: If true, the operation ICampaign.NewContactProfileInProgressWorkflowCursor can be performed.
getNewContactProfileInProgressWorkflowCursor() - Method in class altitude.integrationServer.types.InstanceCanDo: If true, the operation IInstance.NewContactProfileInProgressWorkflowCursor can be performed.
getNewContactProfileInProgressWorkflowCursor() - Method in class altitude.integrationServer.types.ServiceCanDo: If true, the operation IService.NewContactProfileInProgressWorkflowCursor can be performed.
getNewContactProfileInteractionHistoryCursor() - Method in class altitude.integrationServer.types.CampaignCanDo: If true, the operation ICampaign.NewContactProfileInteractionHistoryCursor can be performed.
getNewContactProfileInteractionHistoryCursor() - Method in class altitude.integrationServer.types.InstanceCanDo: If true, the operation IInstance.NewContactProfileInteractionHistoryCursor can be performed.
getNewContactProfileInteractionHistoryCursor() - Method in class altitude.integrationServer.types.ServiceCanDo: If true, the operation IService.NewContactProfileInteractionHistoryCursor can be performed.
getNewContactProfileQueuedEmailCursor() - Method in class altitude.integrationServer.types.InstanceCanDo: If true, the operation IInstance.NewContactProfileQueuedEmailCursor can be performed.
getNewContactProfileQueuedSocialCursor() - Method in class altitude.integrationServer.types.InstanceCanDo: If true, the operation IInstance.NewContactProfileQueuedSocialCursor can be performed.
getNewContactProfileScheduledContactCursor() - Method in class altitude.integrationServer.types.InstanceCanDo: If true, the operation IInstance.NewContactProfileScheduledContactCursor can be performed.
getNewContactSkillProfileName() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Name of the skill profile required for the new contact.
getNewContactStatus() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Enumerated InteractionStatus with status of the interaction of the new contact.
getNewContactTimeZoneName() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Name of the time zone of the new contact.
getNewDataTransaction() - Method in class altitude.integrationServer.types.SessionCanDo: If true, the operation ISession.NewDataTransaction can be performed.
getNewDocumentCursor() - Method in class altitude.integrationServer.types.InstanceCanDo: If true, the operation IInstance.NewDocumentCursor can be performed.
getNewEmail() - Method in class altitude.integrationServer.types.EmailInterfaceConfiguration: New email
getNewEmail() - Method in class altitude.integrationServer.types.EmailInterfaceConfigurationRequest: New email
getNewExternalInteractionRegistrationPendingCursor() - Method in class altitude.integrationServer.types.CampaignCanDo: If true, the operation ICampaign.NewExternalInteractionRegistrationPendingCursor can be performed.
getNewExternalInteractionRegistrationPendingCursor() - Method in class altitude.integrationServer.types.InstanceCanDo: If true, the operation IInstance.NewExternalInteractionRegistrationPendingCursor can be performed.
getNewExternalInteractionRegistrationPendingCursor() - Method in class altitude.integrationServer.types.ServiceCanDo: If true, the operation IService.NewExternalInteractionRegistrationPendingCursor can be performed.
getNewInteractionThreadCursor() - Method in class altitude.integrationServer.types.CampaignCanDo: If true, the operation ICampaign.NewInteractionThreadCursor can be performed.
getNewInteractionThreadCursor() - Method in class altitude.integrationServer.types.InstanceCanDo: If true, the operation IInstance.NewInteractionThreadCursor can be performed.
getNewName() - Method in class altitude.integrationServer.types.EnumeratedFieldRequest: New name of the enumerated field.
getNewParty() - Method in class altitude.integrationServer.events.IMCustomInteractionProgressEvent: Represents the new participant in the interaction.
getNewParty() - Method in class altitude.integrationServer.events.InstantMessagingProgressEvent: Represents the new participant in the interaction.
getNewParty() - Method in class altitude.integrationServer.events.PhoneProgressEvent: Represents the new participant in the interaction.
getNewPendingWorkCursor() - Method in class altitude.integrationServer.types.CampaignCanDo: If true, the operation ICampaign.NewPendingWorkCursor can be performed.
getNewPendingWorkCursor() - Method in class altitude.integrationServer.types.InstanceCanDo: If true, the operation IInstance.NewPendingWorkCursor can be performed.
getNewPendingWorkCursor() - Method in class altitude.integrationServer.types.ServiceCanDo: If true, the operation IService.NewPendingWorkCursor can be performed.
getNewQueuedAgentPickUpTaskCursor() - Method in class altitude.integrationServer.types.CampaignCanDo: If true, the operation ICampaign.NewQueuedAgentPickUpTaskCursor can be performed.
getNewQueuedAgentPickUpTaskCursor() - Method in class altitude.integrationServer.types.InstanceCanDo: If true, the operation IInstance.NewQueuedAgentPickUpTaskCursor can be performed.
getNewQueuedAgentPickUpTaskCursor() - Method in class altitude.integrationServer.types.ServiceCanDo: If true, the operation IService.NewQueuedAgentPickUpTaskCursor can be performed.
getNewQueuedEmailCursor() - Method in class altitude.integrationServer.types.CampaignCanDo: If true, the operation ICampaign.NewQueuedEmailCursor can be performed.
getNewQueuedEmailCursor() - Method in class altitude.integrationServer.types.InstanceCanDo: If true, the operation IInstance.NewQueuedEmailCursor can be performed.
getNewQueuedEmailCursor() - Method in class altitude.integrationServer.types.ServiceCanDo: If true, the operation IService.NewQueuedEmailCursor can be performed.
getNewQueuedSocialCursor() - Method in class altitude.integrationServer.types.CampaignCanDo: If true, the operation ICampaign.NewQueuedSocialCursor can be performed.
getNewQueuedSocialCursor() - Method in class altitude.integrationServer.types.InstanceCanDo: If true, the operation IInstance.NewQueuedSocialCursor can be performed.
getNewQueuedSocialCursor() - Method in class altitude.integrationServer.types.ServiceCanDo: If true, the operation IService.NewQueuedSocialCursor can be performed.
getNewSentEmailCursor() - Method in class altitude.integrationServer.types.CampaignCanDo: If true, the operation ICampaign.NewSentEmailCursor can be performed.
getNewSentEmailCursor() - Method in class altitude.integrationServer.types.InstanceCanDo: If true, the operation IInstance.NewSentEmailCursor can be performed.
getNewSentEmailCursor() - Method in class altitude.integrationServer.types.ServiceCanDo: If true, the operation IService.NewSentEmailCursor can be performed.
getNewSentSocialCursor() - Method in class altitude.integrationServer.types.CampaignCanDo: If true, the operation ICampaign.NewSentSocialCursor can be performed.
getNewSentSocialCursor() - Method in class altitude.integrationServer.types.InstanceCanDo: If true, the operation IInstance.NewSentSocialCursor can be performed.
getNewSentSocialCursor() - Method in class altitude.integrationServer.types.ServiceCanDo: If true, the operation IService.NewSentSocialCursor can be performed.
getNewUserDefinedEnumeratedFieldCursor() - Method in class altitude.integrationServer.types.InstanceCanDo: If true, the operation IInstance.NewUserDefinedEnumeratedFieldCursor can be performed.
getNewValue() - Method in class altitude.integrationServer.types.ConfigurationLogField: New value.
getNextBlock() - Method in interface altitude.integrationServer.iJavaApi.IDocumentDownloader: Returns the next block of the document to download.
getNextTaskData() - Method in interface altitude.integrationServer.iJavaApi.IWorkflowMedia: Next task data of the workflow.
getNickname() - Method in class altitude.integrationServer.types.ContactProfileBase: Nickname.
getNickname() - Method in class altitude.integrationServer.types.ContactProfileRequest: Nickname.
getNoAnswerTimeout() - Method in class altitude.integrationServer.types.CampaignData: No-answer timeout for outbound telephony interactions.
getNoAnswerTimeout() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: No-answer timeout for outbound telephony interactions.
getNoteId() - Method in class altitude.integrationServer.types.KBDocumentNote: Identifier of the note.
getNotes() - Method in class altitude.integrationServer.types.ConsentAuditData: Notes.
getNotes() - Method in class altitude.integrationServer.types.ConsentData: Notes.
getNotes() - Method in class altitude.integrationServer.types.ConsentUpdateRequestBase: Notes.
getNotes() - Method in class altitude.integrationServer.types.ContactProfileGdprRequest: Notes.
getNotes() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData: Notes.
getNotes() - Method in class altitude.integrationServer.types.WorkflowProcess: Workflow process notes.
getNotificationEmailId() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter: Identifier of the email that notifies the email was discarded.
getNotificationEmailId() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest: Identifier of the email that notifies the email was discarded.
getNotReadyReason() - Method in class altitude.integrationServer.events.AgentInCampaignsOperationRequestEvent: Not ready reason used when the state of the agent is updated to "not ready".
getNotReadyReasonGuiName() - Method in class altitude.integrationServer.events.AgentInCampaignOperationEvent: The gui name of the not ready reason of the agent.
getNotReadyReasonGuiName() - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaign: Gui name of the not ready reason.
getNotReadyReasonGuiName() - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog: Gui name of the not ready reason.
getNotReadyReasonId() - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog: Identifier of the not ready reason.
getNotReadyReasonName() - Method in class altitude.integrationServer.events.AgentInCampaignOperationEvent: The name of the not ready reason of the agent.
getNotReadyReasonName() - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaign: Name of the not ready reason.
getNotReadyReasonName() - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog: Name of the not ready reason.
getNotReadyReasonNames() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the list of the custom not ready reasons names.
getNotReadyReasons() - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets the list of not ready reasons.
getNTriesAuto() - Method in class altitude.integrationServer.types.Contact: No.
getNTriesAuto() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, No.
getNTriesManual() - Method in class altitude.integrationServer.types.Contact: No.
getNTriesManual() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, No.
getNuisanceForceType() - Method in class altitude.integrationServer.types.CampaignData: Nuisance force type.
getNuisanceForceType() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Nuisance force type.
getNuisanceRatio() - Method in class altitude.integrationServer.types.CampaignData: Nuisance ratio.
getNuisanceRatio() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Nuisance ratio.
getNullDateTime() - Static method in class altitude.integrationServer.types.Constants: Represents an unspecified calendar.
getNullField() - Method in interface altitude.integrationServer.iJavaApi.IEntityUploader: String that represents a nullfield.
getNullTimeSpan() - Static method in class altitude.integrationServer.types.Constants: Represents an unspecified duration.
getNumAgentsAvailable() - Method in class altitude.integrationServer.types.CampaignInfo: Number of ready agents in the campaign with no interactions.
getNumAgentsAvailable() - Method in class altitude.integrationServer.types.ServiceInfo: Number of available agents assigned to campaigns of the service.
getNumAgentsAvailable() - Method in class altitude.integrationServer.types.SkillProfileMediaInfo: Number of ready agents with no interactions.
getNumAgentsIdle() - Method in class altitude.integrationServer.types.CampaignInfo: Number of idle agents assigned to the campaign.
getNumAgentsIdle() - Method in class altitude.integrationServer.types.ServiceInfo: Number of idle agents assigned to campaigns of the service.
getNumAgentsLogged() - Method in class altitude.integrationServer.types.CampaignInfo: Number of logged agents assigned to the campaign.
getNumAgentsLogged() - Method in class altitude.integrationServer.types.ServiceInfo: Number of logged agents assigned to campaigns of the service.
getNumAgentsReady() - Method in class altitude.integrationServer.types.CampaignInfo: Number of agents ready in the campaign.
getNumAgentsReady() - Method in class altitude.integrationServer.types.ServiceInfo: Number of ready agents assigned to campaigns of the service.
getNumAgentsReady() - Method in class altitude.integrationServer.types.SkillProfileMediaInfo: Number of agents ready.
getNumAgentsWrapUp() - Method in class altitude.integrationServer.types.CampaignInfo: Number of agents in wrap-up in the campaign.
getNumAgentsWrapUp() - Method in class altitude.integrationServer.types.ServiceInfo: Number of agents in wrap-up assigned to campaigns of the service.
getNumAgentsWrapUp() - Method in class altitude.integrationServer.types.SkillProfileMediaInfo: Number of agents in wrap-up.
getNumber() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: The Number of the phone.
getNumber() - Method in class altitude.integrationServer.types.PhoneEventData: Phone number of the remote party talking to the agent.
getNumber() - Method in class altitude.integrationServer.types.PhoneInteractionData: Number.
getNumberOfDataTransactions() - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaign: Number of current data transactions.
getNumberOfEntitiesProcessed() - Method in class altitude.integrationServer.types.EntityUploadTaskData: Number of entities processed.
getNumberOfEntitiesRejected() - Method in class altitude.integrationServer.types.EntityUploadTaskData: Number of entities processed that were rejected.
getNumInteractionsQueued() - Method in class altitude.integrationServer.types.AgentInCampaignMediaInfo: Number of interactions queued.
getNumInteractionsQueued() - Method in class altitude.integrationServer.types.CampaignInfo: Number of interactions queued to the campaign.
getNumInteractionsQueued() - Method in class altitude.integrationServer.types.MediaInfo: Number of interactions queued.
getNumInteractionsQueued() - Method in class altitude.integrationServer.types.ServiceInfo: Number of interactions queued in campaigns of the service.
getNumInteractionsQueued() - Method in class altitude.integrationServer.types.SkillProfileMediaInfo: Number of interactions queued.
getOffice() - Method in class altitude.integrationServer.types.ContactProfileBase: Office.
getOffice() - Method in class altitude.integrationServer.types.ContactProfileRequest: Office.
getOfflineType() - Method in class altitude.integrationServer.events.InstanceOfflineEvent: Enumerated InstanceOfflineType with the type of the instance offline event.
getOldCampaignId() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Identifier of the old campaign.
getOldCampaignName() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Name of the old campaign.
getOldParty() - Method in class altitude.integrationServer.events.IMCustomInteractionProgressEvent: Represents the old participant in the interaction.
getOldParty() - Method in class altitude.integrationServer.events.InstantMessagingProgressEvent: Represents the old participant in the interaction.
getOldParty() - Method in class altitude.integrationServer.events.PhoneProgressEvent: Represents the old participant in the interaction.
getOldValue() - Method in class altitude.integrationServer.types.ConfigurationLogField: Old value.
getOnlineDuration() - Method in class altitude.integrationServer.types.InstanceOperationLog: Online duration.
getOpen() - Method in class altitude.integrationServer.types.AgentInCampaignCanDo: If true, the operation IAgentInCampaign.Open can be performed.
getOperation() - Method in class altitude.integrationServer.events.AgentInCampaignsOperationRequestEvent: Requested operation.
getOperation() - Method in class altitude.integrationServer.events.EntityOperationEventBase: Type of the operation.
getOperation() - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog: Type of the operation.
getOperation() - Method in class altitude.integrationServer.types.CampaignOperationLog: Type of the operation.
getOperation() - Method in class altitude.integrationServer.types.ConfigurationLog: Type of the operation.
getOperation() - Method in class altitude.integrationServer.types.ConsentAuditData: Operation type.
getOperationLog() - Method in class altitude.integrationServer.types.CampaignDeleteLogRequest: If true, the operation log will be deleted.
getOperationLog() - Method in class altitude.integrationServer.types.InstanceDeleteLogRequest: If true, the operation log will be deleted.
getOrder() - Method in class altitude.integrationServer.types.InteractionThreadSegment: Index of the thread segment.
getOrigin() - Method in class altitude.integrationServer.events.IMCustomInteractionMessageEvent: Enumerated InstantMessagingMessageSenderType with the origin of the message.
getOrigin() - Method in class altitude.integrationServer.events.InstantMessagingMessageEvent: Enumerated InstantMessagingMessageSenderType with the origin of the message.
getOrigin() - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration: Origin of the external interaction.
getOrigin() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Origin of the external interaction.
getOtherCity() - Method in class altitude.integrationServer.types.ContactProfileBase: Other city.
getOtherCity() - Method in class altitude.integrationServer.types.ContactProfileRequest: Other city.
getOtherCountry() - Method in class altitude.integrationServer.types.ContactProfileBase: Other country.
getOtherCountry() - Method in class altitude.integrationServer.types.ContactProfileRequest: Other country.
getOtherPhone() - Method in class altitude.integrationServer.types.ContactProfileBase: Other phone.
getOtherPhone() - Method in class altitude.integrationServer.types.ContactProfileRequest: Other phone.
getOtherPhoneScheduleRule() - Method in class altitude.integrationServer.types.ContactProfileBase: Other phone schedule rule.
getOtherPhoneScheduleRule() - Method in class altitude.integrationServer.types.ContactProfileRequest: Other phone schedule rule.
getOtherPostalCode() - Method in class altitude.integrationServer.types.ContactProfileBase: Other postal code.
getOtherPostalCode() - Method in class altitude.integrationServer.types.ContactProfileRequest: Other postal code.
getOtherStateProvince() - Method in class altitude.integrationServer.types.ContactProfileBase: Other state province.
getOtherStateProvince() - Method in class altitude.integrationServer.types.ContactProfileRequest: Other state province.
getOtherStreet() - Method in class altitude.integrationServer.types.ContactProfileBase: Other street.
getOtherStreet() - Method in class altitude.integrationServer.types.ContactProfileRequest: Other street.
getOutboundAddressType() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Outbound address type.
getOutboundAddressType() - Method in class altitude.integrationServer.types.DataTransactionData: Enumerated AddressType with the outbound address type.
getOutboundAddressType() - Method in class altitude.integrationServer.types.DataTransactionEventData: Enumerated AddressType with the outbound address type.
getOutboundContactReschedulePhone() - Method in class altitude.integrationServer.types.WorkflowNextTaskData: The phone to reschedule of the outbound contact.
getOutboundContactRescheduleTimeLimit() - Method in class altitude.integrationServer.types.WorkflowNextTaskData: The reschedule moment limit of the outbound contact.
getOutboundContactUsesDoNotCallList() - Method in class altitude.integrationServer.types.WorkflowNextTaskData: If true, the the do not call list is used for the outbound contact.
getOutboundEmailAddresses(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets the campaign outbound email addresses.
getOutboundEmailAddressRequests() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: List of outbound email address requests in the campaign.
getOutboundMediaRequests() - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest: List of outbound media requests.
getOutboundMedias() - Method in class altitude.integrationServer.types.EmailGatewayData: List of assigned outbound medias.
getOutboundRuleGuiName() - Method in class altitude.integrationServer.events.ContactLoadedEvent: Name of the outbound rule for the GUI.
getOutboundRuleGuiName() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Gui name of the outbound rule.
getOutboundRuleGuiName() - Method in class altitude.integrationServer.types.CampaignData: Name of the outbound rule of the campaign for the GUI.
getOutboundRuleGuiName() - Method in class altitude.integrationServer.types.Contact: Name of the outbound rule for the GUI.
getOutboundRuleGuiName() - Method in class altitude.integrationServer.types.ContactPendingWork: Name of the outbound rule for the GUI.
getOutboundRuleGuiName() - Method in class altitude.integrationServer.types.DataTransactionData: Name of the outbound rule for the GUI.
getOutboundRuleGuiName() - Method in class altitude.integrationServer.types.DataTransactionEventData: Name of the outbound rule for the GUI.
getOutboundRuleGuiName() - Method in class altitude.integrationServer.types.WorkflowNextTaskData: Name of the outbound rule for the GUI.
getOutboundRuleName() - Method in class altitude.integrationServer.events.ContactLoadedEvent: Name of the outbound rule.
getOutboundRuleName() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Name of the outbound rule.
getOutboundRuleName() - Method in class altitude.integrationServer.types.CampaignData: Name of the outbound rule of the campaign.
getOutboundRuleName() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Name of the outbound rule.
getOutboundRuleName() - Method in class altitude.integrationServer.types.Contact: Name of the outbound rule.
getOutboundRuleName() - Method in class altitude.integrationServer.types.ContactPendingWork: Name of the outbound rule.
getOutboundRuleName() - Method in class altitude.integrationServer.types.ContactResubmitRequest: New name of the outbound rule.
getOutboundRuleName() - Method in class altitude.integrationServer.types.ContactUpdateRequestBase: Name of the outbound rule.
getOutboundRuleName() - Method in class altitude.integrationServer.types.DataTransactionData: Name of the outbound rule.
getOutboundRuleName() - Method in class altitude.integrationServer.types.DataTransactionEventData: Name of the outbound rule.
getOutboundRuleName() - Method in class altitude.integrationServer.types.WorkflowNextTaskData: Name of the outbound rule.
getOutboundRuleNames() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the outbound rule names.
getOutcome() - Method in class altitude.integrationServer.types.InteractionThreadScriptSession: Outcome of the interaction.
getOutcome() - Method in class altitude.integrationServer.types.OutcomeData: Outcome.
getOutcomeId() - Method in class altitude.integrationServer.types.InteractionThreadScriptSession: Identifier of the outcome.
getOutcomeId() - Method in class altitude.integrationServer.types.OutcomeData: Identifier of the outcome.
getOutcomeIds() - Method in class altitude.integrationServer.events.DataTransactionRegisteredEvent: List with the identifiers of the outcomes created.
getOutcomes() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Gets or sets the outcomes.
getOutcomes() - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration: Gets or sets the outcomes.
getOutcomes() - Method in class altitude.integrationServer.types.DataTransactionDataRequest: Outcomes.
getOutcomes() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Gets or sets the outcomes.
getOutcomes(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the outcomes of the specified data transaction.
getOutcomes(int) - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the outcomes of the specified script session.
getOutcomesFormatted() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Returns the formatted outcomes.
getOutcomesFormatted() - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration: Returns the formatted outcomes.
getOutcomesTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the table schema of the outcomes.
getOutcomeTableSchemaRequest() - Method in class altitude.integrationServer.types.ServiceUpdateRequest: Outcome table schema request
getOutcomeType() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Enumerated ContactEventOutcomeType with the outcome type of the event.
getOverflowCampaignName() - Method in class altitude.integrationServer.types.CampaignGatewayData: Name of the overflow campaign.
getOverflowCampaignName() - Method in class altitude.integrationServer.types.CampaignGatewayRequest: Name of the overflow campaign.
getOverflowDevice() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData: Name of the overflow device.
getOverflowDevice() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest: Name of the overflow device.
getOverflowEnabled() - Method in class altitude.integrationServer.types.CampaignGatewayData: If true, enables the overflow of interactions.
getOverflowEnabled() - Method in class altitude.integrationServer.types.CampaignGatewayRequest: If true, enables the overflow of interactions to other campaign.
getOverrideAni() - Method in class altitude.integrationServer.types.CampaignData: Override ANI.
getOverrideAni() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Override ANI.
getOverwrittenValue() - Method in class altitude.integrationServer.types.RefreshedAttribute: Value of the overwritten attribute.
getOwner() - Method in class altitude.integrationServer.types.SavedReport: Owner.
getOwnReservationMode() - Method in class altitude.integrationServer.events.ContactLoadedEvent: The mode of the contact reservation for the current agent.
getOwnReservationMode() - Method in class altitude.integrationServer.types.DataTransactionData: The mode of the contact reservation for the current agent.
getOxeDirectoryNumbersSync() - Method in class altitude.integrationServer.types.OxeSwitchDataBase: OXE Directory Numbers (DN) for synchronization.
getOxeObjectId() - Method in class altitude.integrationServer.types.OxeSynchroDashboardData: Identifier of the Alcatel-Lucent OXE object.
getOxeObjectId() - Method in class altitude.integrationServer.types.OxeSynchroDashboardRequest: Identifier of the Alcatel-Lucent OXE object.
getOxeObjectType() - Method in class altitude.integrationServer.types.OxeSynchroDashboardData: Type of the Alcatel-Lucent OXE object.
getOxeObjectType() - Method in class altitude.integrationServer.types.OxeSynchroDashboardRequest: Type of the Alcatel-Lucent OXE object.
getOxeSwitchById(int) - Method in interface altitude.integrationServer.iJavaApi.IOxeSynchro: Gets the data of a switch.
getOxeSwitchByName(String) - Method in interface altitude.integrationServer.iJavaApi.IOxeSynchro: Gets the data of a switch.
getOxeSwitches() - Method in interface altitude.integrationServer.iJavaApi.IOxeSynchro: Get the list of OXE switches.
getOxeSynchro() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The OxeSynchro object used to synchronize objects with an OXE switch
getOxeSynchro() - Method in interface altitude.integrationServer.iJavaApi.IOxeSynchroDashboardCursor: Returns the OxeSynchro that created the cursor.
getOxeSynchroConfiguration() - Method in interface altitude.integrationServer.iJavaApi.IOxeSynchro: Gets the configuration data of the OxeSynchro application.
getOxeSynchroDashboard(String, int) - Method in interface altitude.integrationServer.iJavaApi.IOxeSynchro: Gets the data of a dashboard entry.
getOxeSynchroDashboardCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IOxeSynchro: Gets an OxeSynchro dashboard entry cursor.
getOxeSynchroDashboardCursors() - Method in interface altitude.integrationServer.iJavaApi.IOxeSynchro: Returns the OxeSynchro dashboard entry cursors open in the instance.
getOxeSynchroDashboardTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IOxeSynchro: Gets the table schema of the OxeSynchro dashboard entry.
getOxeSynchroProcessTraceConfiguration() - Method in interface altitude.integrationServer.iJavaApi.IOxeSynchro: Gets the OxeSynchro process trace configuration.
getPacingMode() - Method in class altitude.integrationServer.types.CampaignData: Pacing mode of the campaign.
getPacingMode() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Pacing mode of the campaign.
getParentId() - Method in class altitude.integrationServer.types.CategoryData: The identifier of the parent of the category.
getParentId() - Method in class altitude.integrationServer.types.CategoryInfo: The identifier of the parent of the category.
getParentId() - Method in class altitude.integrationServer.types.CategoryUpdateRequestBase: Id of the parent.
getParentMediaGuiName() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress: Name of the media for the GUI that the media of the external interaction inherits from.
getParentMediaGuiName() - Method in class altitude.integrationServer.types.ContactPendingWork: Name of the media for the GUI that the media inherits from.
getParentMediaGuiName() - Method in class altitude.integrationServer.types.EmailPendingWork: Name of the media for the GUI that the media inherits from.
getParentMediaGuiName() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Name of the media for the GUI that the media of the external interaction inherits from.
getParentMediaGuiName() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Name of the media for the GUI that the media inherits from.
getParentMediaGuiName() - Method in class altitude.integrationServer.types.MediaData: Name of the media for the GUI that this media inherits from.
getParentMediaGuiName() - Method in class altitude.integrationServer.types.QueuedEmailBase: Name of the media for the GUI that the media inherits from.
getParentMediaGuiName() - Method in class altitude.integrationServer.types.QueuedSocialBase: Name of the media for the GUI that the media inherits from.
getParentMediaGuiName() - Method in class altitude.integrationServer.types.RecordingData: Name of the media for the GUI that the media inherits from.
getParentMediaGuiName() - Method in class altitude.integrationServer.types.SentEmail: Name of the media for the GUI that the media inherits from.
getParentMediaGuiName() - Method in class altitude.integrationServer.types.SentSocial: Name of the media for the GUI that the media inherits from.
getParentMediaGuiName() - Method in class altitude.integrationServer.types.SocialPendingWork: Name of the media for the GUI that the media inherits from.
getParentMediaId() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress: Identifier of the media that the media of the external interaction inherits from.
getParentMediaId() - Method in class altitude.integrationServer.types.ContactPendingWork: Identifier of the media that the media inherits from.
getParentMediaId() - Method in class altitude.integrationServer.types.EmailPendingWork: Identifier of the media that the media inherits from.
getParentMediaId() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Identifier of the media that the media of the external interaction inherits from.
getParentMediaId() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Identifier of the media that the media inherits from.
getParentMediaId() - Method in class altitude.integrationServer.types.MediaData: Identifier of the media that this media inherits from.
getParentMediaId() - Method in class altitude.integrationServer.types.QueuedEmailBase: Identifier of the media that the media inherits from.
getParentMediaId() - Method in class altitude.integrationServer.types.QueuedSocialBase: Identifier of the media that the media inherits from.
getParentMediaId() - Method in class altitude.integrationServer.types.RecordingData: Identifier of the media that the media inherits from.
getParentMediaId() - Method in class altitude.integrationServer.types.SentEmail: Identifier of the media that the media inherits from.
getParentMediaId() - Method in class altitude.integrationServer.types.SentSocial: Identifier of the media that the media inherits from.
getParentMediaId() - Method in class altitude.integrationServer.types.SocialPendingWork: Identifier of the media that the media inherits from.
getParentMediaName() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress: Name of the media that the media of the external interaction inherits from.
getParentMediaName() - Method in class altitude.integrationServer.types.ContactPendingWork: Name of the media that the media inherits from.
getParentMediaName() - Method in class altitude.integrationServer.types.EmailPendingWork: Name of the media that the media inherits from.
getParentMediaName() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Name of the media that the media of the external interaction inherits from.
getParentMediaName() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Name of the media that the media inherits from.
getParentMediaName() - Method in class altitude.integrationServer.types.MediaCreateRequest: Name of the built in media that this media inherits from.
getParentMediaName() - Method in class altitude.integrationServer.types.MediaData: Name of the media that this media inherits from.
getParentMediaName() - Method in class altitude.integrationServer.types.QueuedEmailBase: Name of the media that the media inherits from.
getParentMediaName() - Method in class altitude.integrationServer.types.QueuedSocialBase: Name of the media that the media inherits from.
getParentMediaName() - Method in class altitude.integrationServer.types.RecordingData: Name of the media that the media inherits from.
getParentMediaName() - Method in class altitude.integrationServer.types.SentEmail: Name of the media that the media inherits from.
getParentMediaName() - Method in class altitude.integrationServer.types.SentSocial: Name of the media that the media inherits from.
getParentMediaName() - Method in class altitude.integrationServer.types.SocialPendingWork: Name of the media that the media inherits from.
getParties() - Method in interface altitude.integrationServer.iJavaApi.IIMCustomInteraction: interaction parties.
getParties() - Method in class altitude.integrationServer.types.IMCustomInteractionData: Interaction parties.
getPartyCount() - Method in class altitude.integrationServer.types.InteractionParties: Interaction participants count even if the participants list is not available (it can be different from the PartyList length).
getPartyList() - Method in class altitude.integrationServer.types.InteractionParties: Participants of the interaction.
getPartyNumber() - Method in class altitude.integrationServer.types.InteractionParty: Participant number.
getPassword() - Method in class altitude.integrationServer.types.AgentUpdateRequestBase: Password.
getPassword() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddressRequest: Password of the email address.
getPassword() - Method in class altitude.integrationServer.types.CampaignOutboundEmailAddressRequest: Password of the email address.
getPassword() - Method in class altitude.integrationServer.types.RouterAfinitiData: Password.
getPassword() - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest: Password.
getPasswordManagement() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress: Password management.
getPasswordManagement() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddressRequest: Password management.
getPasswordManagement() - Method in class altitude.integrationServer.types.CampaignOutboundEmailAddress: Password management.
getPasswordManagement() - Method in class altitude.integrationServer.types.CampaignOutboundEmailAddressRequest: Password management.
getPath() - Method in class altitude.integrationServer.types.CategoryData: A list with the names of the parents of the category.
getPath() - Method in class altitude.integrationServer.types.CategoryInfo: A list with the names of the parents of the category.
getPath() - Method in class altitude.integrationServer.types.DocumentLocation: Path of the document if the DocumentLocationType Type is DocumentLocationType.Disk.
getPath() - Method in class altitude.integrationServer.types.ReportPublishFileRequest: Path.
getPbxDisplayName() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: Returns the display name of the device related with IPhoneMedia.Number, configured in the PBX.
getPendingWork(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the pending work.
getPendingWork(int, PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the pending work.
getPendingWorkCount(String, String, boolean) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the count of the pending work.
getPendingWorkCount(String, String, boolean, boolean) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the count of the pending work.
getPendingWorkCount(String, String, boolean, boolean) - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the count of the pending work.
getPendingWorkCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Returns a pending work cursor open in the instance.
getPendingWorkCursors() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Returns the pending work cursors open in the instance.
getPendingWorkTableSchema() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the table schema of the pending work.
getPendingWorkTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the table schema of the pending work.
getPendingWorkTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the table schema of the pending work.
getPercentageDone() - Method in class altitude.integrationServer.types.BackgroundTaskData: The percentage of the task execution.
getPercentageStep() - Method in class altitude.integrationServer.types.BootEvolution: The boot evolution step percentage.
getPercentageStep() - Method in class altitude.integrationServer.types.ShutdownEvolution: The shutdown evolution step percentage.
getPermissionRequests() - Method in class altitude.integrationServer.types.AgentUpdateRequestBase: List of permission requests.
getPermissionRequests() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: List of role permissions.
getPermissionRequests() - Method in class altitude.integrationServer.types.CategoryUpdateRequestBase: Permission requests.
getPermissionRequests() - Method in class altitude.integrationServer.types.DirectoryUpdateRequestBase: List of role permissions.
getPermissionRequests() - Method in class altitude.integrationServer.types.SavedReportUpdateRequestBase: List of role permissions.
getPermissionRequests() - Method in class altitude.integrationServer.types.ServiceUpdateRequestBase: List of role permissions.
getPermissionRequests() - Method in class altitude.integrationServer.types.TeamUpdateRequestBase: List of permission requests
getPermissionRequests() - Method in class altitude.integrationServer.types.WorkflowDefinitionUpdateRequestBase: List of role permissions.
getPermissions(String) - Method in interface altitude.integrationServer.iJavaApi.IAgentManager: Gets the list of role permissions.
getPermissions(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets the list of role permissions.
getPermissions(String) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager: Gets the list of role permissions.
getPermissions(String) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Gets the list of role permissions.
getPermissions(String) - Method in interface altitude.integrationServer.iJavaApi.ITeamManager: Gets the list of role permissions.
getPhone() - Method in class altitude.integrationServer.events.IncomingSessionEvent: Represents the data of a phone event.
getPhone() - Method in class altitude.integrationServer.types.AgentInfo: Information about the phone media.
getPhone() - Method in class altitude.integrationServer.types.CampaignInfo: Information about the phone media.
getPhone() - Method in class altitude.integrationServer.types.RoleInterfaceConfiguration: Phone
getPhone() - Method in class altitude.integrationServer.types.RoleInterfaceConfigurationRequest: Phone
getPhone() - Method in class altitude.integrationServer.types.ServiceInfo: Information about the phone media.
getPhoneDial() - Method in class altitude.integrationServer.types.AgentCanDo: If true, the operation IAgent.PhoneDial can be performed.
getPhoneDial() - Method in class altitude.integrationServer.types.SessionCanDo: If true, the operation ISession.PhoneDial can be performed.
getPhoneHangUp() - Method in class altitude.integrationServer.types.AgentCanDo: If true, the operation IAgent.PhoneHangUp can be performed.
getPhoneMedia() - Method in interface altitude.integrationServer.iJavaApi.ISession: Information about the phone media.
getPhoneMedia() - Method in class altitude.integrationServer.types.CallSupervisorResult: The new phone call.
getPhoneScheduleRuleById(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the phone schedule rule.
getPhoneScheduleRuleByName(String) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the phone schedule rule.
getPhoneScheduleRules() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the list of phone schedule rules.
getPhoneSetType() - Method in class altitude.integrationServer.types.OxeAgentExtensionData: Phone set model
getPhoneSetType() - Method in class altitude.integrationServer.types.OxeAgentExtensionRequest: Phone set model
getPhoneSetTypesWithAcdLogin() - Method in interface altitude.integrationServer.iJavaApi.IOxeSynchro: Returns the list of phone set types with "ACD Login" feature.
getPhoneWrapUpTimeout() - Method in class altitude.integrationServer.types.CampaignMediaConfiguration: Timeout of the phone wrap-up.
getPickUpEmail() - Method in class altitude.integrationServer.types.AgentCanDo: If true, the operation IAgent.PickUpEmail can be performed.
getPickUpSocial() - Method in class altitude.integrationServer.types.AgentCanDo: If true, the operation IAgent.PickUpSocial can be performed.
getPickUpWorkflowTask() - Method in class altitude.integrationServer.types.AgentCanDo: If true, the operation IAgent.PickUpWorkflowTask can be performed.
getPid() - Method in class altitude.integrationServer.types.TelephonyGatewayData: PID.
getPlayMessage() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.PlayMessage can be performed.
getPlayMessageAndCollectDigits() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.PlayMessageAndCollectDigits can be performed.
getPlayMusic() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.PlayMusic can be performed.
getPop3Address() - Method in class altitude.integrationServer.types.EmailGatewayData: POP3 address.
getPop3Address() - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest: POP3 address.
getPop3EncryptionType() - Method in class altitude.integrationServer.types.EmailGatewayData: POP3 encryption type.
getPop3EncryptionType() - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest: POP3 encryption type.
getPosition() - Method in class altitude.integrationServer.types.QueueStatus: Position of the interaction in the queue.
getPowerDialClassificationDevice() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData: Name of the power dial classification device.
getPowerDialClassificationDevice() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest: Name of the classification device.
getPowerDialClassificationEnabled() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData: If true, call classification in power dial mode is enabled.
getPowerDialClassificationEnabled() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest: If true, enables power dial classification.
getPowerDialPause() - Method in class altitude.integrationServer.types.CampaignData: Power dial pause.
getPowerDialPause() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Power dial pause.
getPrecision() - Method in class altitude.integrationServer.types.TableSchemaColumn: Number of digits in a number.
getPrecision() - Method in class altitude.integrationServer.types.TableSchemaColumnRequestNumber: Number of digits in a number.
getPredictiveMaxAgentsOnAgentSurplus() - Method in class altitude.integrationServer.types.RouterAfinitiData: Maximum number of agents on route request agent surplus for predictive campaigns.
getPredictiveMaxAgentsOnAgentSurplus() - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest: Maximum number of agents on route request agent surplus for predictive campaigns.
getPredictiveMaxFailedDistributionAttempts() - Method in class altitude.integrationServer.types.RouterAfinitiData: Maximum failed distribution attempts for predictive campaigns.
getPredictiveMaxFailedDistributionAttempts() - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest: Maximum failed distribution attempts for predictive campaigns.
getPredictiveMaxInteractionsOnCustomerSurplus() - Method in class altitude.integrationServer.types.RouterAfinitiData: Maximum number of interactions on route request customer surplus for predictive campaigns.
getPredictiveMaxInteractionsOnCustomerSurplus() - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest: Maximum number of interactions on route request customer surplus for predictive campaigns.
getPredictiveNoAnswerTimeout() - Method in class altitude.integrationServer.types.CampaignData: Predictive no-answer timeout.
getPredictiveNoAnswerTimeout() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Predictive no-answer timeout.
getPredictiveRouteRequestTimeout() - Method in class altitude.integrationServer.types.RouterAfinitiData: Route request timeout for predictive campaigns.
getPredictiveRouteRequestTimeout() - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest: Route request timeout for predictive campaigns.
getPreferredLanguage() - Method in class altitude.integrationServer.types.ContactProfileBase: Preferred language.
getPreferredLanguage() - Method in class altitude.integrationServer.types.ContactProfileRequest: Preferred language.
getPreviewHandlingTimeout() - Method in class altitude.integrationServer.types.CampaignData: Handling timeout for preview interactions.
getPreviewHandlingTimeout() - Method in class altitude.integrationServer.types.CampaignMediaConfiguration: Preview handling timeout.
getPreviewHandlingTimeout() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Handling timeout for preview interactions.
getPreviewRonaTimeout() - Method in class altitude.integrationServer.types.CampaignData: Rotate on no-answer timeout for preview interactions.
getPreviewRonaTimeout() - Method in class altitude.integrationServer.types.CampaignMediaConfiguration: Preview RONA timeout.
getPreviewRonaTimeout() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Rotate on no-answer timeout for preview interactions.
getPreviousState() - Method in class altitude.integrationServer.types.EmailInteractionData: Enumerated EmailInteractionState with the previous sate of the email interaction.
getPreviousState() - Method in class altitude.integrationServer.types.IMCustomInteractionData: Enumerated IMCustomInteractionState with the previous state of the instant messaging custom interaction.
getPreviousState() - Method in class altitude.integrationServer.types.InstantMessagingInteractionData: Enumerated InstantMessagingInteractionState with the previous state of the instant messaging interaction.
getPreviousState() - Method in class altitude.integrationServer.types.PhoneInteractionData: Previous phone interaction state of the session.
getPreviousState() - Method in class altitude.integrationServer.types.SocialInteractionData: Enumerated SocialInteractionState with the previous sate of the social interaction.
getPreviousState() - Method in class altitude.integrationServer.types.SupervisionData: Previous state of supervision.
getPreviousState() - Method in class altitude.integrationServer.types.WorkflowInteractionData: Previous state of the workflow interaction.
getPreviousStatus() - Method in class altitude.integrationServer.events.ContactLoadedEvent: Previous contact status.
getPreviousStatus() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Previous interaction status.
getPreviousStatus() - Method in class altitude.integrationServer.types.DataTransactionData: Previous interaction status.
getPreviousStatus() - Method in class altitude.integrationServer.types.WorkflowEventData: Status of the previous interaction.
getPrimaryChannelAccountId() - Method in class altitude.integrationServer.types.AgentWebChatData: Identifier of the account of the primary conversation
getPrimaryOxeAddress() - Method in class altitude.integrationServer.types.OxeSwitchDataBase: Main OXE address.
getPrimaryParties() - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia: Primary interaction parties.
getPrimaryParties() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: Primary interaction parties.
getPrimaryParties() - Method in class altitude.integrationServer.types.InstantMessagingInteractionData: Primary interaction parties.
getPrimaryParties() - Method in class altitude.integrationServer.types.PhoneInteractionData: Primary interaction parties.
getPrint() - Method in class altitude.integrationServer.types.KnowledgeBaseBrowserConfiguration: Print document
getPrint() - Method in class altitude.integrationServer.types.KnowledgeBaseBrowserConfigurationRequest: Print document
getPriority() - Method in class altitude.integrationServer.events.ContactLoadedEvent: Priority.
getPriority() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Priority.
getPriority() - Method in class altitude.integrationServer.types.Contact: Priority.
getPriority() - Method in class altitude.integrationServer.types.ContactResubmitRequest: New priority.
getPriority() - Method in class altitude.integrationServer.types.ContactUpdateRequestBase: Priority of the contact.
getPriority() - Method in class altitude.integrationServer.types.DataTransactionData: Priority.
getPriority() - Method in class altitude.integrationServer.types.DataTransactionEventData: Priority.
getPriority() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: Priority.
getPriority() - Method in class altitude.integrationServer.types.PendingWork: Priority.
getPriority() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: Priority.
getPriority() - Method in class altitude.integrationServer.types.QueuedEmailBase: Priority.
getPriority() - Method in class altitude.integrationServer.types.QueuedEmailUpdateRequest: Priority.
getPriority() - Method in class altitude.integrationServer.types.QueuedSocialBase: Priority.
getPriority() - Method in class altitude.integrationServer.types.QueuedSocialUpdateRequest: Priority.
getPriority() - Method in class altitude.integrationServer.types.ScheduledContactBase: Priority.
getPriority() - Method in class altitude.integrationServer.types.WorkflowDefinitionVersion: Priority of the workflow definition version.
getPriority() - Method in class altitude.integrationServer.types.WorkflowProcess: Priority of the workflow process.
getPriority() - Method in class altitude.integrationServer.types.WorkflowTaskUpdateRequest: New priority.
getPrivacyCategoryBasePermission() - Method in class altitude.integrationServer.types.RoleData: Privacy category base permission
getPrivacyCategoryBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Privacy category base permission
getPrivacyCategoryById(int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets information about the privacy category.
getPrivacyCategoryByName(String) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets information about the privacy category.
getPrivacyCategoryCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets a privacy category cursor open in the instance.
getPrivacyCategoryCursors() - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Returns the privacy category cursors open in the instance.
getPrivacyCategoryId() - Method in class altitude.integrationServer.types.ConsentData: Identifier of the privacy category.
getPrivacyCategoryId() - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyData: Identifier of the privacy category.
getPrivacyCategoryId() - Method in class altitude.integrationServer.types.TableSchemaColumn: Identifier of the privacy category.
getPrivacyCategoryName() - Method in class altitude.integrationServer.types.ConsentAuditData: Name of the privacy category.
getPrivacyCategoryName() - Method in class altitude.integrationServer.types.ConsentCreateRequest: Name of the privacy category.
getPrivacyCategoryName() - Method in class altitude.integrationServer.types.ConsentData: Name of the privacy category.
getPrivacyCategoryName() - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyCreateRequest: Name of the privacy category.
getPrivacyCategoryName() - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyData: Name of the privacy category.
getPrivacyCategoryName() - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyUpdateRequest: Name of the privacy category.
getPrivacyCategoryName() - Method in class altitude.integrationServer.types.TableSchemaColumn: Name of the privacy category.
getPrivacyCategoryTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets the table schema of the privacy category.
getProcessDefinitionId() - Method in class altitude.integrationServer.types.SystemEventLog: Identifier of the process definition.
getProcessName() - Method in class altitude.integrationServer.types.ProcessTraceConfiguration: Name of the process.
getProcessName() - Method in class altitude.integrationServer.types.TelephonyGatewayData: Name of the process.
getProfession() - Method in class altitude.integrationServer.types.ContactProfileBase: Profession.
getProfession() - Method in class altitude.integrationServer.types.ContactProfileRequest: Profession.
getProgress() - Method in class altitude.integrationServer.events.EmailProgressEvent: The type of progress event of the email interaction.
getProgress() - Method in class altitude.integrationServer.events.IMCustomInteractionProgressEvent: Enumerated InstantMessagingProgress with the type of progress of the instant messaging custom interaction.
getProgress() - Method in class altitude.integrationServer.events.InstantMessagingProgressEvent: Enumerated InstantMessagingProgress with the type of progress of the instant message interaction.
getProgress() - Method in class altitude.integrationServer.events.PhoneProgressEvent: Enumerated PhoneProgress with the progress of the call.
getProgress() - Method in class altitude.integrationServer.events.SocialProgressEvent: The type of progress event of the social interaction.
getProgress() - Method in class altitude.integrationServer.events.WorkflowProgressEvent: Enumerated WorkflowProgress with the progress of the workflow interaction.
getProposedAction() - Method in class altitude.integrationServer.types.OxeSynchroDashboardData: Action that must be performed to synchronize the object.
getProposedAction() - Method in class altitude.integrationServer.types.OxeSynchroDashboardRequest: Action that must be performed to synchronize the object.
getProtocolType() - Method in class altitude.integrationServer.types.EmailGatewayCreateRequest: Type of protocol of the email gateway.
getProtocolType() - Method in class altitude.integrationServer.types.EmailGatewayData: Type of protocol of the email gateway.
getPublished() - Method in class altitude.integrationServer.types.SavedReport: Published.
getPublishFileName() - Method in class altitude.integrationServer.types.SavedReport: Publish file name.
getPublishFilePath() - Method in class altitude.integrationServer.types.SavedReport: Publish file path.
getPublishRequest() - Method in class altitude.integrationServer.types.ReportGenerateRequest: Publish request.
getPurposeBasePermission() - Method in class altitude.integrationServer.types.RoleData: Purpose base permission
getPurposeBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Purpose base permission
getPurposeById(int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets information about the purpose.
getPurposeByName(String) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets information about the purpose.
getPurposeCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets a purpose cursor open in the instance.
getPurposeCursors() - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Returns the purpose cursors open in the instance.
getPurposeGuiName() - Method in class altitude.integrationServer.types.ConsentAuditData: Name of the purpose for the GUI.
getPurposeGuiName() - Method in class altitude.integrationServer.types.ConsentData: Name of the purpose for the GUI.
getPurposeGuiName() - Method in class altitude.integrationServer.types.ReportTemplate: Name of the purpose for the GUI.
getPurposeId() - Method in class altitude.integrationServer.types.ConsentData: Identifier of the purpose.
getPurposeId() - Method in class altitude.integrationServer.types.ReportTemplate: Identifier of the purpose.
getPurposeName() - Method in class altitude.integrationServer.types.ConsentAuditData: Name of the purpose.
getPurposeName() - Method in class altitude.integrationServer.types.ConsentCreateRequest: Name of the purpose.
getPurposeName() - Method in class altitude.integrationServer.types.ConsentData: Name of the purpose.
getPurposeName() - Method in class altitude.integrationServer.types.ReportTemplate: Name of the purpose.
getPurposeNames() - Method in class altitude.integrationServer.types.PurposeFilter: Names of the purposes to use in the filter.
getPurposeTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IGdprManager: Gets the table schema of the purpose.
getQualifiers() - Method in class altitude.integrationServer.events.SystemEvent: Array of type SystemEventLogQualifier with the log qualifiers of the system event.
getQualifiers() - Method in class altitude.integrationServer.types.SystemEventLog: Qualifiers.
getQueuedAgentPickUpTask(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the queued agent pick up task.
getQueuedAgentPickUpTask(int, PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the queued agent pick up task.
getQueuedAgentPickUpTaskCount(String, boolean) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the count of the queued agent pick up task.
getQueuedAgentPickUpTaskCount(String, boolean, boolean) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the count of the queued agent pick up task.
getQueuedAgentPickUpTaskCount(String, boolean, boolean) - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the count of the queued agent pick up task.
getQueuedAgentPickUpTaskCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets a queued agent pick up task cursor open in the instance.
getQueuedAgentPickUpTaskCursors() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the queued agent pick up task cursors open in the instance.
getQueuedAgentPickUpTaskTableSchema() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the queuedchema of the agent pick up task.
getQueuedAgentPickUpTaskTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Returns the table schema of the queued agent pick up task.
getQueuedAgentPickUpTaskTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the table schema of the queued agent pick up task.
getQueuedEmail(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the queued email.
getQueuedEmail(int, PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the queued email.
getQueuedEmailBase(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the queued email without contact profile and attributes.
getQueuedEmailCount(String, boolean) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the count of the queued email.
getQueuedEmailCount(String, boolean, boolean) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the count of the queued email.
getQueuedEmailCount(String, boolean, boolean) - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the count of the queued email.
getQueuedEmailCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets a queued email cursor open in the instance.
getQueuedEmailCursors() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Returns the queued email cursors open in the instance.
getQueuedEmailTableSchema() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the table schema of the queued email.
getQueuedEmailTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the table schema of the queued email.
getQueuedEmailTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the table schema of the queued email.
getQueuedSocial(int, PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the queued social.
getQueuedSocialBase(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the queued social without contact profile and attributes.
getQueuedSocialCount(String, boolean) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the count of the queued social.
getQueuedSocialCount(String, boolean, boolean) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the count of the queued social.
getQueuedSocialCount(String, boolean, boolean) - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the count of the queued social.
getQueuedSocialCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets a queued social cursor open in the instance.
getQueuedSocialCursors() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Returns the queued social cursors open in the instance.
getQueuedSocialTableSchema() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the table schema of the queued social.
getQueuedSocialTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the table schema of the queued social.
getQueuedSocialTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the table schema of the queued social.
getQueueStatus() - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia: Gets the queue status of the instant messaging interaction.
getQueueStatus() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: Gets the information of the interaction in the queue.
getRead() - Method in class altitude.integrationServer.types.AgentPermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.AgentPermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.CampaignPermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.CampaignPermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.CategoryPermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.CategoryPermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.ConsentAuditPermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.ConsentAuditPermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.ConsentPermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.ConsentPermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.ContactPermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.ContactPermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyPermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyPermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestPermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestPermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.ContactProfilePermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.ContactProfilePermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.DirectoryPermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.DirectoryPermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.DocumentPermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.DocumentPermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.EmailGatewayPermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.EmailGatewayPermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.FloorPlanPermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.FloorPlanPermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.InstancePermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.InstancePermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.PrivacyCategoryPermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.PrivacyCategoryPermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.PurposePermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.PurposePermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.RecordingPermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.RecordingPermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.ReportTemplatePermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.ReportTemplatePermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.RolePermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.RolePermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.SavedReportPermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.SavedReportPermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.ScheduledReportPermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.ScheduledReportPermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.ServicePermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.ServicePermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.SitePermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.SitePermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.TeamPermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.TeamPermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.TelephonyGatewayPermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.TelephonyGatewayPermissionRequestBase: Read
getRead() - Method in class altitude.integrationServer.types.WorkflowDefinitionPermissionBase: Read
getRead() - Method in class altitude.integrationServer.types.WorkflowDefinitionPermissionRequestBase: Read
getReasonGuiNames() - Method in class altitude.integrationServer.events.NotReadyReasonsChangedEvent: Array of type string with the new not ready reason gui names
getReasonNames() - Method in class altitude.integrationServer.events.NotReadyReasonsChangedEvent: Array of type string with the new not ready reason names.
getReasons() - Method in class altitude.integrationServer.events.NotReadyReasonsChangedEvent: Array of type NotReadyReasonEventData with the new not ready reasons.
getReceivedOn() - Method in class altitude.integrationServer.types.EmailMessage: Specifies the moment when the message was delivered to the destination server.
getRecord() - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration: Record
getRecord() - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest: Record
getRecordAllCalls() - Method in interface altitude.integrationServer.iJavaApi.IAgent: If true, all calls of the agent will be recorded.
getRecordAllCalls() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: If true, all calls of the agents will be recorded.
getRecordAllCalls() - Method in class altitude.integrationServer.types.AgentData: Record all calls option.
getRecordAllCalls() - Method in class altitude.integrationServer.types.AgentUpdateRequestBase: If true, all calls of the agent will be recorded.
getRecordAllCalls() - Method in class altitude.integrationServer.types.CampaignData: Record calls option.
getRecordAllCalls() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: If true, calls of the agents will be recorded.
getRecordAllScreens() - Method in interface altitude.integrationServer.iJavaApi.IAgent: If true, all screens of the agent will be recorded.
getRecordAllScreens() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: If true, all screens of the agents will be recorded.
getRecordAllScreens() - Method in class altitude.integrationServer.types.AgentData: Record all screens option.
getRecordAllScreens() - Method in class altitude.integrationServer.types.AgentUpdateRequestBase: If true, all screens of the agent will be recorded.
getRecordAllScreens() - Method in class altitude.integrationServer.types.CampaignData: Record all screens option.
getRecordAllScreens() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: If true, all screens of the agents will be recorded.
getRecordCallPercentage() - Method in class altitude.integrationServer.types.CampaignData: % Calls to record.
getRecordCallPercentage() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: % Calls to record.
getRecorderTypeId() - Method in class altitude.integrationServer.types.RecordingData: Identifier of the recorder.
getRecorderTypes() - Method in interface altitude.integrationServer.iJavaApi.IRecordingManager: Gets the recorder types.
getRecordingBasePermission() - Method in class altitude.integrationServer.types.RoleData: Recording base permission
getRecordingBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Recording base permission
getRecordingCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IRecordingManager: Gets a recording cursor open in the instance.
getRecordingCursors() - Method in interface altitude.integrationServer.iJavaApi.IRecordingManager: Returns the recording cursors open in the instance.
getRecordingData(int) - Method in interface altitude.integrationServer.iJavaApi.IRecordingManager: Gets the data of the recording.
getRecordingData(int, PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IRecordingManager: Gets the data of the recording.
getRecordingDocumentId() - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationEvent: Identifier of the recording document.
getRecordingDocumentId() - Method in class altitude.integrationServer.events.InstantMessagingEvent: Identifier of the document that contains the recording of the instant messaging.
getRecordingDocumentId() - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration: Identifier of the recording document.
getRecordingDocumentId() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Identifier of the recording document.
getRecordingDocumentId() - Method in class altitude.integrationServer.types.RecordingData: Identifier of the recording document.
getRecordingInitiatorType() - Method in class altitude.integrationServer.events.InstantMessagingEvent: The type of the recording initiator.
getRecordingInitiatorType() - Method in class altitude.integrationServer.events.PhoneEvent: Enumerated RecordingInitiatorType with the type of the recording initiator.
getRecordingKey() - Method in class altitude.integrationServer.events.InstantMessagingEvent: Recording Key.
getRecordingKey() - Method in class altitude.integrationServer.events.PhoneEvent: Recording Key.
getRecordingKey() - Method in class altitude.integrationServer.types.RecordingData: Global identifier of the recording.
getRecordingManager() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The recording manager used to access the recordings.
getRecordingManager() - Method in interface altitude.integrationServer.iJavaApi.IRecordingCursor: The recording manager that created the cursor.
getRecordings() - Method in class altitude.integrationServer.types.CampaignDeleteLogRequest: If true, the recordings will be deleted.
getRecordings() - Method in class altitude.integrationServer.types.InstanceDeleteLogRequest: If true, the recordings will be deleted.
getRecordingStatus() - Method in class altitude.integrationServer.types.RecordingData: Status of the recording.
getRecordingTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IRecordingManager: Gets the table schema of the recording.
getRecordingTerminationReason() - Method in class altitude.integrationServer.events.InstantMessagingErrorEvent: The reason for the last recording termination.
getRecordingTerminationReason() - Method in class altitude.integrationServer.events.InstantMessagingEvent: The reason for the last recording termination.
getRecordingTerminationReason() - Method in class altitude.integrationServer.events.PhoneErrorEvent: Enumerated RecordingTerminationReason with the reason for the last recording termination.
getRecordingTerminationReason() - Method in class altitude.integrationServer.events.PhoneEvent: Enumerated RecordingTerminationReason with the reason for the last recording termination.
getRecordingTerminationReason() - Method in class altitude.integrationServer.types.RecordingData: Reason of the recording termination.
getRecordingType() - Method in class altitude.integrationServer.types.RecordingData: Type of the recording.
getRecordingWebServiceUrl() - Method in class altitude.integrationServer.types.RecorderType: Url of the recording web service.
getRecordingWebServiceUrl() - Method in class altitude.integrationServer.types.RecorderTypeUpdateRequestBase: Url of the recording web service.
getRecordInstantMessaging() - Method in class altitude.integrationServer.types.CampaignData: Record instant messaging option.
getRecordInstantMessaging() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: If true, the instant messages will be recorded.
getRecordMessage() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.RecordMessage can be performed.
getRecoveryAddress() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter: Address of to forward the email in case of an overflow.
getRecoveryAddress() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest: Address of to forward the email in case of an overflow.
getRecoveryCampaignName() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter: Name of the campaign to forward the email in case of an overflow.
getRecoveryCampaignName() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest: Name of the campaign to forward the email in case of an overflow.
getReExecutionRequestId() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData: Identifier of the contact profile GDPR re-execution request.
getRefreshAttributes() - Method in class altitude.integrationServer.types.DataTransactionCanDo: If true, the operation IDataTransaction.RefreshAttributes can be performed.
getRefuseSupervisionRequest() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.RefuseSupervisionRequest can be performed.
getRegisteredOk() - Method in class altitude.integrationServer.events.DataTransactionRegisteredEvent: Termination state of the script.
getRelatedEntity() - Method in class altitude.integrationServer.types.AgentAssignmentFilter: Related entity.
getRelatedEntity() - Method in class altitude.integrationServer.types.CampaignAssignmentFilter: Related entity.
getRelatedEntity() - Method in class altitude.integrationServer.types.TeamAssignmentFilter: Related entity.
getRelatedEntityName() - Method in class altitude.integrationServer.types.AssignmentFilter: Name of the related entity.
getRelativePriority() - Method in class altitude.integrationServer.types.WorkflowNextTaskData: The workflow relative priority, centred in zero.
getRemoteAddress() - Method in class altitude.integrationServer.types.EmailGatewayData: Remote address.
getRemoteAddress() - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest: Remote Address.
getRemoteGatewayId() - Method in class altitude.integrationServer.types.MultiSiteAccessRule: Identifier of the remote gateway.
getReply() - Method in class altitude.integrationServer.types.EmailInterfaceConfiguration: Reply
getReply() - Method in class altitude.integrationServer.types.EmailInterfaceConfigurationRequest: Reply
getReplyAll() - Method in class altitude.integrationServer.types.EmailInterfaceConfiguration: Reply all
getReplyAll() - Method in class altitude.integrationServer.types.EmailInterfaceConfigurationRequest: Reply all
getReplyTo() - Method in interface altitude.integrationServer.iJavaApi.IEmailMedia: Reply to address.
getReplyTo() - Method in interface altitude.integrationServer.iJavaApi.ISocialMedia: Reply to address.
getReplyTo() - Method in class altitude.integrationServer.types.EmailEventData: Address of the email for reply.
getReplyTo() - Method in class altitude.integrationServer.types.EmailInteractionData: Address of the email for reply.
getReplyTo() - Method in class altitude.integrationServer.types.EmailMessage: Reply address.
getReplyTo() - Method in class altitude.integrationServer.types.SocialEventData: Address of the social for reply.
getReplyTo() - Method in class altitude.integrationServer.types.SocialInteractionData: Address of the social for reply.
getReportManager() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The report manager used to manage reports.
getReportManager() - Method in interface altitude.integrationServer.iJavaApi.IReportTemplateCursor: Returns the report manager that created the cursor.
getReportManager() - Method in interface altitude.integrationServer.iJavaApi.ISavedReportCursor: Returns the role manager that created the cursor.
getReportTemplateBasePermission() - Method in class altitude.integrationServer.types.RoleData: Report template base permission
getReportTemplateBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Report template base permission
getReportTemplateById(int) - Method in interface altitude.integrationServer.iJavaApi.IReportManager: Returns a ReportTemplate object with data about the report template.
getReportTemplateByName(String) - Method in interface altitude.integrationServer.iJavaApi.IReportManager: Returns a ReportTemplate object with data about the report template.
getReportTemplateCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IReportManager: Gets a report template cursor open in the instance.
getReportTemplateCursors() - Method in interface altitude.integrationServer.iJavaApi.IReportManager: Returns the report template cursors open in the instance.
getReportTemplateFilterColumnsById(int) - Method in interface altitude.integrationServer.iJavaApi.IReportManager: Returns an array of TableSchemaColumn objects with the report template filter columns.
getReportTemplateFilterColumnsByName(String) - Method in interface altitude.integrationServer.iJavaApi.IReportManager: Returns an array of TableSchemaColumn objects with the report template filter columns.
getReportTemplateTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IReportManager: Gets the table schema of the report template.
getRequest() - Method in class altitude.integrationServer.events.EmailProgressBaseEvent: The email request.
getRequest() - Method in class altitude.integrationServer.events.InstantMessagingProgressBaseEvent: Enumerated InstantMessagingRequest with the instant messaging request.
getRequest() - Method in class altitude.integrationServer.events.PhoneProgressBaseEvent: Enumerated PhoneRequest with the phone request.
getRequest() - Method in class altitude.integrationServer.events.SocialProgressBaseEvent: The social request.
getRequest() - Method in class altitude.integrationServer.events.WorkflowProgressBaseEvent: Enumerated WorkflowEventRequest with the event workflow request.
getRequestSupervision() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.RequestSupervision can be performed.
getRequestType() - Method in class altitude.integrationServer.types.EntityRequest: Request type
getRequestType() - Method in class altitude.integrationServer.types.FieldRequest: Request type
getRequestType() - Method in class altitude.integrationServer.types.UploadRequest: Request type
getRequiredServiceLevel() - Method in class altitude.integrationServer.types.CampaignData: Required service level.
getRequiredServiceLevel() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Required service level.
getReschedule() - Method in class altitude.integrationServer.types.DataInterfaceConfiguration: Schedule new call
getReschedule() - Method in class altitude.integrationServer.types.DataInterfaceConfigurationRequest: Schedule new call
getRescheduleContact() - Method in class altitude.integrationServer.types.DataTransactionCanDo: If true, the operation IDataTransaction.RescheduleContact can be performed.
getRescheduleContactWithReason() - Method in class altitude.integrationServer.types.DataTransactionCanDo: If true, the operation IDataTransaction.RescheduleContactWithReason can be performed.
getRescheduleOutboundRuleGuiName() - Method in class altitude.integrationServer.types.CampaignData: Name of the outbound rule to be used in case of a rescheduling for the GUI.
getRescheduleOutboundRuleName() - Method in class altitude.integrationServer.types.CampaignData: Name of the outbound rule to be used in case of a rescheduling.
getRescheduleOutboundRuleName() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Name of the outbound rule to be used in case of a rescheduling.
getReschedulePhone() - Method in class altitude.integrationServer.events.ContactLoadedEvent: The phone to reschedule manually.
getReschedulePhone() - Method in class altitude.integrationServer.events.DataTransactionEndedEvent: The phone to reschedule manually.
getReschedulePhone() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: The reschedule phone.
getReschedulePhone() - Method in class altitude.integrationServer.types.Contact: Manual schedule phone.
getReschedulePhone() - Method in class altitude.integrationServer.types.ContactUpdateRequestBase: Phone number for manually scheduled calls
getReschedulePhone() - Method in class altitude.integrationServer.types.DataTransactionData: The phone to reschedule manually.
getReschedulePhone() - Method in class altitude.integrationServer.types.DataTransactionDataRequest: The phone to reschedule manually.
getReschedulePhone() - Method in class altitude.integrationServer.types.DataTransactionEventData: The phone to reschedule manually.
getReschedulePhoneScheduleRule() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: The Reschedule phone schedule rule.
getReschedulePhoneScheduleRule() - Method in class altitude.integrationServer.types.Contact: Reschedule phone schedule rule.
getReschedulePhoneScheduleRule() - Method in class altitude.integrationServer.types.ContactUpdateRequestBase: Reschedule phone schedule rule.
getReschedulePhoneScheduleRule() - Method in class altitude.integrationServer.types.DataTransactionData: Reschedule phone schedule rule.
getReschedulePhoneScheduleRule() - Method in class altitude.integrationServer.types.DataTransactionDataRequest: Reschedule phone schedule rule.
getReschedulePhoneScheduleRuleId() - Method in class altitude.integrationServer.events.ContactLoadedEvent: Identifier of the phone reschedule rule.
getReschedulePhoneScheduleRuleId() - Method in class altitude.integrationServer.events.DataTransactionEndedEvent: Identifier of the phone reschedule schedule rule.
getReschedulePhoneScheduleRuleId() - Method in class altitude.integrationServer.types.DataTransactionEventData: Identifier of the phone reschedule rule.
getRescheduleTimeLimit() - Method in class altitude.integrationServer.events.ContactLoadedEvent: The time limit to reschedule.
getRescheduleTimeLimit() - Method in class altitude.integrationServer.events.DataTransactionEndedEvent: The time limit to reschedule.
getRescheduleTimeLimit() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Reschedule moment limit.
getRescheduleTimeLimit() - Method in class altitude.integrationServer.types.DataTransactionData: The time limit to reschedule.
getRescheduleTimeLimit() - Method in class altitude.integrationServer.types.DataTransactionDataRequest: The time limit to reschedule.
getRescheduleTimeLimit() - Method in class altitude.integrationServer.types.DataTransactionEventData: The time limit to reschedule.
getReservationMode() - Method in class altitude.integrationServer.events.ContactLoadProgressEvent: The reservation mode of the contact.
getReservationMode() - Method in class altitude.integrationServer.types.DataTransactionData: The mode of the current contact reservation.
getReservationModeChanged() - Method in class altitude.integrationServer.events.ContactLoadProgressEvent: If true, the reservation mode of the contact changed.
getReserveContact() - Method in class altitude.integrationServer.types.DataTransactionCanDo: If true, the operation IDataTransaction.ReserveContact can be performed.
getReservedBy() - Method in class altitude.integrationServer.events.ContactLoadedEvent: User name of the agent that is handling this contact and has full access to it.
getReservedBy() - Method in class altitude.integrationServer.events.ContactLoadProgressEvent: Agent user name that is still handling this contact and that has full access to it.
getReservedBy() - Method in class altitude.integrationServer.types.DataTransactionData: User name of the agent that is still handling this contact and has full access to it.
getRestart() - Method in class altitude.integrationServer.types.DataTransactionCanDo: If true, the operation IDataTransaction.Restart can be performed.
getRestartContact() - Method in class altitude.integrationServer.types.CampaignCanDo: If true, the operation ICampaign.RestartContact can be performed.
getResubmitAdditionalPhone1() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit additional phone 1.
getResubmitAdditionalPhone10() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit additional phone 10.
getResubmitAdditionalPhone11() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit additional phone 11.
getResubmitAdditionalPhone12() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit additional phone 12.
getResubmitAdditionalPhone13() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit additional phone 13.
getResubmitAdditionalPhone14() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit additional phone 14.
getResubmitAdditionalPhone15() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit additional phone 15.
getResubmitAdditionalPhone2() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit additional phone 2.
getResubmitAdditionalPhone3() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit additional phone 3.
getResubmitAdditionalPhone4() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit additional phone 4.
getResubmitAdditionalPhone5() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit additional phone 5.
getResubmitAdditionalPhone6() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit additional phone 6.
getResubmitAdditionalPhone7() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit additional phone 7.
getResubmitAdditionalPhone8() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit additional phone 8.
getResubmitAdditionalPhone9() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit additional phone 9.
getResubmitBusinessPhone() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit business phone.
getResubmitHomePhone() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit home phone.
getResubmitInvalidPhones() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit invalid phones.
getResubmitMobilePhone() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit mobile phone.
getResubmitOtherPhone() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit other phone.
getResubmitPhones() - Method in class altitude.integrationServer.types.ContactUploadRequest: If true, the number of tries of all contact phones for the outbound rules are reset when the state of the contact is updated from a terminal state to Start or Created states.
getResubmitReschedulePhone() - Method in class altitude.integrationServer.types.ContactResubmitRequest: If true, resubmit reschedule phone.
getResults() - Method in class altitude.integrationServer.events.AgentInCampaignsOperationEndedEvent: Array with the result of the operation on each campaign.
getResumeEnqueue() - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo: If true, the operation IInstantMessagingMedia.ResumeEnqueue can be performed.
getResumeEnqueue() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.ResumeEnqueue can be performed.
getRetentionTimeout() - Method in class altitude.integrationServer.types.CampaignData: Retention timeout for outbound telephony interactions.
getRetentionTimeout() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Retention timeout for outbound telephony interactions.
getRetrieve() - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfiguration: Retrieve
getRetrieve() - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfigurationRequest: Retrieve
getRetrieve() - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo: If true, the operation IInstantMessagingMedia.Retrieve can be performed.
getRetrieve() - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration: Retrieve
getRetrieve() - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest: Retrieve
getRetrieve() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.Retrieve can be performed.
getRevisionComment() - Method in class altitude.integrationServer.types.DocumentInfo: A comment about the active revision.
getRevisionComment() - Method in class altitude.integrationServer.types.DocumentRevisionInfo: A comment about the revision.
getRevisionComment() - Method in class altitude.integrationServer.types.KBDocumentRevisionInfo: A comment about the revision.
getRevisionDocumentInfo(int, int) - Method in interface altitude.integrationServer.iJavaApi.IDocumentManager: Gets the document information of the specified document revision.
getRevisionNumber() - Method in class altitude.integrationServer.types.DocumentAttachment: The number of the active revision.
getRevisionNumber() - Method in class altitude.integrationServer.types.DocumentInfo: The number of the active revision.
getRevisionNumber() - Method in class altitude.integrationServer.types.DocumentManagerLocation: The number of the active revision.
getRevisionNumber() - Method in class altitude.integrationServer.types.DocumentRevisionInfo: The number of the revision.
getRevisionNumber() - Method in class altitude.integrationServer.types.KBDocumentInfo: Number of the active revision.
getRevisionNumber() - Method in class altitude.integrationServer.types.KBDocumentRevisionInfo: The number of the revision.
getRoleBasePermission() - Method in class altitude.integrationServer.types.RoleData: Role base permission
getRoleBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Role base permission
getRoleCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IRoleManager: Gets a role cursor open in the instance.
getRoleCursors() - Method in interface altitude.integrationServer.iJavaApi.IRoleManager: Returns the role cursors open in the instance.
getRoleDataById(int) - Method in interface altitude.integrationServer.iJavaApi.IRoleManager: Returns a RoleData object with data about the role.
getRoleDataByName(String) - Method in interface altitude.integrationServer.iJavaApi.IRoleManager: Returns a RoleData object with data about the role.
getRoleGuiName() - Method in class altitude.integrationServer.types.AgentData: Name of role for the GUI.
getRoleGuiName() - Method in class altitude.integrationServer.types.AgentInfo: Name of role for the GUI.
getRoleId() - Method in class altitude.integrationServer.types.AgentData: Identifier of the role.
getRoleId() - Method in class altitude.integrationServer.types.AgentInfo: Identifier of the role.
getRoleManager() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The role manager used to manage roles.
getRoleManager() - Method in interface altitude.integrationServer.iJavaApi.IRoleCursor: Returns the role manager that created the cursor.
getRoleName() - Method in class altitude.integrationServer.types.AgentCreateRequest: Name of the role.
getRoleName() - Method in class altitude.integrationServer.types.AgentData: Role name of the agent.
getRoleName() - Method in class altitude.integrationServer.types.AgentInfo: Role name of the agent.
getRoleName() - Method in class altitude.integrationServer.types.AgentRolePermission: Role name
getRoleName() - Method in class altitude.integrationServer.types.AgentRolePermissionRequest: Role name
getRoleName() - Method in class altitude.integrationServer.types.AgentUpdateRequest: Role name.
getRoleName() - Method in class altitude.integrationServer.types.CampaignRolePermission: Role name
getRoleName() - Method in class altitude.integrationServer.types.CampaignRolePermissionRequest: Role name
getRoleName() - Method in class altitude.integrationServer.types.CategoryRolePermission: Role name
getRoleName() - Method in class altitude.integrationServer.types.CategoryRolePermissionRequest: Role name
getRoleName() - Method in class altitude.integrationServer.types.DirectoryRolePermission: Role name
getRoleName() - Method in class altitude.integrationServer.types.DirectoryRolePermissionRequest: Role name
getRoleName() - Method in class altitude.integrationServer.types.DocumentRolePermission: Role name
getRoleName() - Method in class altitude.integrationServer.types.DocumentRolePermissionRequest: Role name
getRoleName() - Method in class altitude.integrationServer.types.RolePermission: Role name
getRoleName() - Method in class altitude.integrationServer.types.RolePermissionRequest: Role name
getRoleName() - Method in class altitude.integrationServer.types.SavedReportRolePermission: Role name
getRoleName() - Method in class altitude.integrationServer.types.SavedReportRolePermissionRequest: Role name
getRoleName() - Method in class altitude.integrationServer.types.ServiceRolePermission: Role name
getRoleName() - Method in class altitude.integrationServer.types.ServiceRolePermissionRequest: Role name
getRoleName() - Method in class altitude.integrationServer.types.SiteRolePermission: Role name
getRoleName() - Method in class altitude.integrationServer.types.SiteRolePermissionRequest: Role name
getRoleName() - Method in class altitude.integrationServer.types.TeamRolePermission: Role name
getRoleName() - Method in class altitude.integrationServer.types.TeamRolePermissionRequest: Role name
getRoleName() - Method in class altitude.integrationServer.types.WorkflowDefinitionRolePermission: Role name
getRoleName() - Method in class altitude.integrationServer.types.WorkflowDefinitionRolePermissionRequest: Role name
getRoleNames() - Method in interface altitude.integrationServer.iJavaApi.IRoleManager: Retrieves the list of role names.
getRolePermissionRequests() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Role permission requests
getRolePermissions(String) - Method in interface altitude.integrationServer.iJavaApi.IRoleManager: Returns the permissions of a role over roles.
getRoleTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IRoleManager: Gets the table schema of the role.
getRonaTimeoutConnected() - Method in class altitude.integrationServer.types.CampaignData: Rotate on no-answer timeout for telephony and instant messaging interactions.
getRonaTimeoutConnected() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Rotate on no-answer interval for telephony and instant messaging interactions.
getRonaTimeoutNonConnected() - Method in class altitude.integrationServer.types.CampaignData: Rotate on no-answer timeout for email interactions.
getRonaTimeoutNonConnected() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Rotate on no-answer timeout for email interactions.
getRonaTimeoutWorkflow() - Method in class altitude.integrationServer.types.CampaignData: Rotate on no-answer timeout for workflow interactions.
getRonaTimeoutWorkflow() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Rotate on no-answer timeout for workflow interactions.
getRouterAfinitiData() - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets the Router Afiniti data.
getRouterAfinitiEngineEnabled() - Method in class altitude.integrationServer.types.CampaignData: Router Afiniti engine enabled.
getRouterAfinitiEngineEnabled() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Router Afiniti engine enabled.
getRouterAgentSelectionAlgoritm() - Method in class altitude.integrationServer.types.InstanceData: Router agent selection algoritm.
getRouterAgentSelectionAlgoritm() - Method in class altitude.integrationServer.types.InstanceUpdateRequest: Router agent selection algoritm.
getRouterDistributionTimeout() - Method in class altitude.integrationServer.types.CampaignData: Router distribution timeout.
getRouterDistributionTimeout() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Router distribution timeout.
getRouteRequestTimeout() - Method in class altitude.integrationServer.types.RouterAfinitiData: Route request timeout.
getRouteRequestTimeout() - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest: Route request timeout.
getRouterRoutingEngine() - Method in class altitude.integrationServer.types.InstanceData: Router routing engine.
getRouterRoutingEngine() - Method in class altitude.integrationServer.types.InstanceUpdateRequest: Router routing engine.
getRoutingPointById(String, int) - Method in interface altitude.integrationServer.iJavaApi.IOxeSynchro: Gets the switch device.
getRoutingPointByNumber(String, String) - Method in interface altitude.integrationServer.iJavaApi.IOxeSynchro: Gets the switch device.
getRoutingPointIds() - Method in class altitude.integrationServer.types.OxeSwitchOperationResult: Identifiers of the routing points related with the RoutingPointRequests.
getRoutingPointRequests() - Method in class altitude.integrationServer.types.OxeSwitchRequest: Routing points.
getRoutingPoints() - Method in class altitude.integrationServer.types.OxeSwitchData: Routing points.
getRun() - Method in class altitude.integrationServer.types.DataInterfaceConfiguration: Run script
getRun() - Method in class altitude.integrationServer.types.DataInterfaceConfigurationRequest: Run script
getRunningMode(String, boolean) - Method in interface altitude.integrationServer.iJavaApi.IContactCenterManager: Gets the running mode of the instance.
getSaveAsTemplate() - Method in class altitude.integrationServer.types.KnowledgeBaseEmailConfiguration: Save as template
getSaveAsTemplate() - Method in class altitude.integrationServer.types.KnowledgeBaseEmailConfigurationRequest: Save as template
getSavedContactAttributes() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Returns the contact business data stored in database.
getSavedExcelFileName() - Method in class altitude.integrationServer.types.SavedReport: Saved excel file name.
getSavedReportBasePermission() - Method in class altitude.integrationServer.types.RoleData: Saved report base permission
getSavedReportBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Saved report base permission
getSavedReportById(int) - Method in interface altitude.integrationServer.iJavaApi.IReportManager: Returns a SavedReport object with data about the saved report.
getSavedReportByName(String) - Method in interface altitude.integrationServer.iJavaApi.IReportManager: Returns a SavedReport object with data about the saved report.
getSavedReportContentById(int, SavedReportFormat) - Method in interface altitude.integrationServer.iJavaApi.IReportManager: Gets the contents of the saved report in the specified format.
getSavedReportContentByName(String, SavedReportFormat) - Method in interface altitude.integrationServer.iJavaApi.IReportManager: Gets the contents of the saved report in the specified format.
getSavedReportCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IReportManager: Gets a saved report cursor open in the instance.
getSavedReportCursors() - Method in interface altitude.integrationServer.iJavaApi.IReportManager: Returns the saved report cursors open in the instance.
getSavedReportName() - Method in class altitude.integrationServer.types.RoleSavedReportPermission: Saved report name
getSavedReportName() - Method in class altitude.integrationServer.types.RoleSavedReportPermissionRequest: Saved report name
getSavedReportPermissionRequests() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Saved report permission requests
getSavedReportPermissions(String) - Method in interface altitude.integrationServer.iJavaApi.IRoleManager: Returns the permissions of a role over saved reports.
getSavedReportTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IReportManager: Gets the table schema of the saved report.
getSavedRichFileName() - Method in class altitude.integrationServer.types.SavedReport: Saved rich file name.
getSavedToFile() - Method in class altitude.integrationServer.types.SavedReport: Saved to file.
getSavedToFileStatus() - Method in class altitude.integrationServer.types.SavedReport: Saved to file status.
getScale() - Method in class altitude.integrationServer.types.TableSchemaColumn: Number of digits to the right of the decimal point in a number.
getScale() - Method in class altitude.integrationServer.types.TableSchemaColumnRequestNumber: Number of digits to the right of the decimal point in a number.
getScheduleContact() - Method in class altitude.integrationServer.types.CampaignCanDo: If true, the operation ICampaign.ScheduleContact can be performed.
getScheduledContact(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the scheduled contact.
getScheduleDetailRequests() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: List of schedule detail requests in the campaign.
getScheduleDetails(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets the campaign schedule details.
getScheduledReportBasePermission() - Method in class altitude.integrationServer.types.RoleData: Scheduled report base permission
getScheduledReportBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Scheduled report base permission
getScheduleEndDate() - Method in class altitude.integrationServer.types.CampaignData: Schedule end date.
getScheduleEndDate() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Schedule end date.
getScheduleIsActive() - Method in class altitude.integrationServer.types.CampaignData: Schedule is active.
getScheduleIsActive() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Schedule is active.
getScheduleMomentType() - Method in class altitude.integrationServer.types.CampaignScheduleDetail: Schedule moment type.
getScheduleMomentType() - Method in class altitude.integrationServer.types.CampaignScheduleDetailRequest: Schedule moment type.
getScheduleStartDate() - Method in class altitude.integrationServer.types.CampaignData: Schedule start date.
getScheduleStartDate() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Schedule start date.
getSchedulingStatus() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Enumerated ContactSchedulingStatus with status of the contact scheduling.
getScript() - Method in interface altitude.integrationServer.iJavaApi.IWorkflowMedia: Information about the script.
getScript() - Method in class altitude.integrationServer.types.WorkflowEventData: Information about the script.
getScript() - Method in class altitude.integrationServer.types.WorkflowInteractionData: Information about the script.
getScriptDocumentCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets a script document cursor open in the instance.
getScriptDocumentId() - Method in class altitude.integrationServer.types.WorkflowDefinitionCreateRequest: Identifier of the script document
getScriptDocumentId() - Method in class altitude.integrationServer.types.WorkflowDefinitionVersion: Identifier of the script document.
getScriptDocumentTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets the table schema of the script document.
getScriptLocation() - Method in class altitude.integrationServer.types.CampaignData: Location of the script.
getScriptLocation() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Path of the script of the campaign.
getScriptName() - Method in class altitude.integrationServer.types.WorkflowTaskDefinitionVersion: Name of the script.
getScriptRevisionNumber() - Method in class altitude.integrationServer.types.WorkflowDefinitionVersion: Script revision number.
getScriptSessionBusinessStatus() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Script session business status.
getScriptSessionDuration() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Script session duration.
getScriptSessionEndStatus() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Script session end status.
getScriptSessionGmtEndMoment() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Script session GMT end moment.
getScriptSessionGmtStartMoment() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Script session GMT start moment.
getScriptSessionId() - Method in class altitude.integrationServer.events.DataTransactionRegisteredEvent: Identifier of the script session.
getScriptSessionId() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Identifier of the script session of the event.
getScriptSessionId() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Identifier of the script session.
getScriptSessionId() - Method in class altitude.integrationServer.types.RecordingData: Identifier of the script session.
getScriptSessionMoment() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Script session moment.
getScriptSessionRecordingData(int) - Method in interface altitude.integrationServer.iJavaApi.IRecordingManager: Gets the data of the recordings of the script session.
getScriptSessionRecordingData(int, PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IRecordingManager: Gets the data of the recordings of the script session.
getScriptSessionWasRecorded() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: If true, the script session was recorded.
getScriptType() - Method in class altitude.integrationServer.types.CampaignData: Type of the script.
getScriptType() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Type of the script of the campaign.
getScriptType() - Method in class altitude.integrationServer.types.WorkflowTaskDefinitionVersion: Type of the script.
getSearchableColumnRequests() - Method in class altitude.integrationServer.types.DirectoryUpdateRequest: Searchable column requests.
getSearchForCommonMessages() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter: Search for common messages.
getSearchForCommonMessages() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest: Search for common messages.
getSecondaryChannelAccountId() - Method in class altitude.integrationServer.types.AgentWebChatData: Identifier of the account of the secondary conversation, used in the "extend" scenario.
getSecondaryOxeAddress() - Method in class altitude.integrationServer.types.OxeSwitchDataBase: Standby OXE address.
getSecondaryParties() - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia: Secondary interaction parties.
getSecondaryParties() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: Secondary interaction parties.
getSecondaryParties() - Method in class altitude.integrationServer.types.InstantMessagingInteractionData: Secondary interaction parties.
getSecondaryParties() - Method in class altitude.integrationServer.types.PhoneInteractionData: Secondary interaction parties.
getSecretKey() - Method in class altitude.integrationServer.types.AgentWebChatData: Secret key required to send and received messages.
getSecure() - Method in interface altitude.integrationServer.iJavaApi.IInstance: If true the connection between the IntegrationServer and the instance is secure.
getSendByEmail() - Method in class altitude.integrationServer.types.KnowledgeBaseBrowserConfiguration: Send by email
getSendByEmail() - Method in class altitude.integrationServer.types.KnowledgeBaseBrowserConfigurationRequest: Send by email
getSendData() - Method in class altitude.integrationServer.types.CampaignCanDo: If true, the operation ICampaign.SendData can be performed.
getSendDigits() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.SendDigits can be performed.
getSendDTMF() - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration: Send DTMF tone
getSendDTMF() - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest: Send DTMF tone
getSendEmail() - Method in class altitude.integrationServer.types.SessionCanDo: If true, the operations ISession.SendEmailText and ISession.SendEmailMime can be performed.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentAgentInCampaignCanOpenListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentAgentInCampaignsOperationEndedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentAgentInCampaignsOperationRequestListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentAgentMessageListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentAgentMessageOfTheDayChangedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentCustomDataListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentEmailErrorListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentExtensionChangedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentExtensionClearedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentGatewayListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentInCampaignAgentInCampaignCannotOpenListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentInCampaignAgentInCampaignErrorListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentInCampaignAgentInCampaignOperationListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentInCampaignAgentInCampaignRequestListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentInCampaignCampaignMessageListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentInCampaignCampaignStateChangedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentInCampaignOperationLogCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentInCampaignScriptChangedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentIncomingSessionListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentLoginGroupChangedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentNotReadyReasonsChangedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentOperationLogCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentSkillsChangedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentSocialErrorListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentTeamMessageListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentTeamMessageOfTheDayChangedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.AgentWorkflowErrorListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.CampaignCampaignMessageOfTheDayChangedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.CampaignCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.CampaignOperationLogCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.CampaignSaveActivityErrorListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.ConfigurationLogCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.ConsentAuditCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.ConsentCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.ContactCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.ContactHistoryCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.ContactProfileCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.ContactProfileFieldPrivacyCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.ContactProfileGdprRequestCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.ContactProfileInProgressWorkflowCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.ContactProfileInteractionHistoryCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.ContactProfileQueuedEmailCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.ContactProfileQueuedSocialCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.ContactProfileScheduledContactCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.CubeCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.CustomInteractionManagerExternalInteractionRegistrationStartedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.CustomInteractionManagerIMCustomInteractionStartedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.DataTransactionContactLoadedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.DataTransactionContactLoadProgressListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.DataTransactionContactProfileUpdatedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.DataTransactionContactUnloadedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.DataTransactionDataTransactionEndedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.DocumentCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.EmailMediaEmailErrorListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.EmailMediaEmailListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.EmailMediaEmailProgressListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.EventAdapterISListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.ExternalInteractionRegistrationExternalInteractionRegistrationEndedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.IMCustomInteractionIMCustomInteractionErrorListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.IMCustomInteractionIMCustomInteractionListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.IMCustomInteractionIMCustomInteractionMessageListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.IMCustomInteractionIMCustomInteractionProgressListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.InstanceInstanceConnectedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.InstanceInstanceDisconnectedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.InstanceInstanceMessageOfTheDayChangedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.InstanceLogoutListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.InstanceOperationLogCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.InstancePingListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.InstanceRecoveryCompletedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.InstantMessagingMediaInstantMessagingErrorListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.InstantMessagingMediaInstantMessagingListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.InstantMessagingMediaInstantMessagingMessageListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.InstantMessagingMediaInstantMessagingProgressListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.InteractionHistoryCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.InteractionThreadCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.KBDocumentCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.MediaCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.OxeSynchroAgentOperationListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.OxeSynchroDashboardCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.OxeSynchroOxeExtensionOperationListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.OxeSynchroOxeRoutingPointOperationListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.OxeSynchroOxeSwitchOperationListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.OxeSynchroOxeSynchroConfigurationListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.OxeSynchroOxeSynchroDashboardOperationListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.OxeSynchroProcessTraceConfigurationListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.PendingWorkCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.PhoneMediaDigitsCollectedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.PhoneMediaMessagePlayedAndDigitsCollectedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.PhoneMediaPhoneErrorListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.PhoneMediaPhoneGenericDataReceivedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.PhoneMediaPhoneListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.PhoneMediaPhoneMonitoredListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.PhoneMediaPhoneOperationStoppedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.PhoneMediaPhoneProgressListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.PrivacyCategoryCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.PurposeCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.QueuedAgentPickUpTaskCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.QueuedEmailCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.QueuedSocialCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.RecordingCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.ReportTemplateCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.RoleCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.SavedReportCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.ScriptDocumentCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.SentEmailCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.SentSocialCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.ServiceCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.SessionDataTransactionStartedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.SessionInstantMessagingInteractionStartedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.SessionPhoneInteractionStartedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.SessionSessionClearedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.SocialMediaSocialErrorListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.SocialMediaSocialListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.SocialMediaSocialProgressListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.SoftPhoneSoftPhoneAllowedOperationsChangedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.SoftPhoneSoftPhoneMutedChangedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.SoftPhoneSoftPhoneSpeakerVolumeChangedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.SqlCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.SystemEventLogCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.TeamCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.UserDefinedEnumeratedFieldCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.WorkflowDefinitionCursorCursorClosedListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.WorkflowMediaWorkflowErrorListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.WorkflowMediaWorkflowListener: Returns the sender of the event.
getSender() - Method in interface altitude.integrationServer.iJavaApi.WorkflowMediaWorkflowProgressListener: Returns the sender of the event.
getSender() - Method in class altitude.integrationServer.types.EmailMessage: Specifies the sender of the email.
getSenderAgentId() - Method in class altitude.integrationServer.events.AgentMessageEvent: Identifier of the agent that sent the message.
getSenderAgentId() - Method in class altitude.integrationServer.events.CampaignMessageEvent: Identifier of the agent that sent the message.
getSenderAgentId() - Method in class altitude.integrationServer.events.TeamMessageEvent: Identifier of the agent that sent the message.
getSenderAgentName() - Method in class altitude.integrationServer.events.CustomDataEvent: Name of the agent that sent the custom data (blind data).
getSendGenericData() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.SendGenericData can be performed.
getSendMessage() - Method in class altitude.integrationServer.types.IMCustomInteractionCanDo: If true, the operation IIMCustomInteraction.SendMessage can be performed.
getSendMessage() - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo: If true, the operation IInstantMessagingMedia.SendMessage can be performed.
getSentEmail(long) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the sent email.
getSentEmail(long, PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the sent email.
getSentEmailCount(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the count of the sent email.
getSentEmailCount(String, boolean) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the count of the sent email.
getSentEmailCount(String, boolean) - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the count of the sent email.
getSentEmailCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets a sent email cursor open in the instance.
getSentEmailCursors() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Returns the sent email cursors open in the instance.
getSentEmailTableSchema() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the table schema of the sent email.
getSentEmailTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the table schema of the sent email.
getSentEmailTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the table schema of the sent email.
getSentOn() - Method in class altitude.integrationServer.types.EmailMessage: Specifies the moment when the message was sent.
getSentSocial(long, PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the sent social.
getSentSocialCount(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the count of the sent social.
getSentSocialCount(String, boolean) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the count of the sent social.
getSentSocialCount(String, boolean) - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the count of the sent social.
getSentSocialCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets a sent social cursor open in the instance.
getSentSocialCursors() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Returns the sent social cursors open in the instance.
getSentSocialTableSchema() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets the table schema of the sent social.
getSentSocialTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the table schema of the sent social.
getSentSocialTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IService: Gets the table schema of the sent social.
getSerialNumber() - Method in class altitude.integrationServer.events.ISEvent: Sequential number of the event.
getServerPort() - Method in class altitude.integrationServer.types.RouterAfinitiData: Server port.
getServerPort() - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest: Server port.
getService() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Service of the campaign.
getServiceAniListName() - Method in class altitude.integrationServer.types.Contact: Name of the service ANI list to use when dialing to the contact.
getServiceAniListName() - Method in class altitude.integrationServer.types.ContactUpdateRequestBase: Name of the service ANI list to use when dialing to the contact.
getServiceBasePermission() - Method in class altitude.integrationServer.types.RoleData: Service base permission
getServiceBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Service base permission
getServiceById(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets a specific service.
getServiceByName(String) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets a specific service.
getServiceCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Gets a service cursor open in the instance.
getServiceCursors() - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Returns the service cursors open in the instance.
getServiceDataById(int) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Gets the service data.
getServiceDataByName(String) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Gets the service data.
getServiceId() - Method in class altitude.integrationServer.events.ServiceEvent: Identifier of the service.
getServiceId() - Method in class altitude.integrationServer.types.CampaignData: Identifier of the target service.
getServiceId() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Identifier of the service.
getServiceId() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Identifier of the service.
getServiceId() - Method in class altitude.integrationServer.types.RecordingData: Identifier of service.
getServiceId() - Method in class altitude.integrationServer.types.SystemEventLog: Identifier of the service.
getServiceId() - Method in class altitude.integrationServer.types.WorkflowDefinition: Identifier of the service.
getServiceManager() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The service manager used to manage services.
getServiceManager() - Method in interface altitude.integrationServer.iJavaApi.IServiceContactUploader: The ServiceManager.
getServiceManager() - Method in interface altitude.integrationServer.iJavaApi.IServiceCursor: Returns the service manager that created the cursor.
getServiceName() - Method in class altitude.integrationServer.types.CampaignCreateRequest: The target service name
getServiceName() - Method in class altitude.integrationServer.types.CampaignData: The target service name.
getServiceName() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Name of the service.
getServiceName() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Name of the service.
getServiceName() - Method in class altitude.integrationServer.types.RoleServicePermission: Service name
getServiceName() - Method in class altitude.integrationServer.types.RoleServicePermissionRequest: Service name
getServiceName() - Method in class altitude.integrationServer.types.WorkflowDefinition: Name of the service.
getServiceName() - Method in class altitude.integrationServer.types.WorkflowDefinitionCreateRequest: The target service name
getServiceNames() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Retrieves the list of service names.
getServicePermissionRequests() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Service permission requests
getServicePermissions(String) - Method in interface altitude.integrationServer.iJavaApi.IRoleManager: Returns the permissions of a role over services.
getServices() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the services of the instance.
getServiceState() - Method in class altitude.integrationServer.events.ServiceStateChangedEvent: Enumerated ServiceState with the service state.
getServiceTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Gets the table schema of the service.
getSession() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Returns the session associated with the data transaction.
getSession() - Method in interface altitude.integrationServer.iJavaApi.IInteractionMedia: The session associated with this interaction.
getSession(int) - Method in interface altitude.integrationServer.iJavaApi.IAgent: Gets the session associated with the specified identifier.
getSessionId() - Method in class altitude.integrationServer.events.SaveActivityErrorEvent: Identifier of the session.
getSessionId() - Method in class altitude.integrationServer.events.SessionEvent: Identifier of the session.
getSessions() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Active sessions of an agent.
getSetAgentNotReadyOnRona() - Method in class altitude.integrationServer.types.CampaignData: Set agent not ready on RONA.
getSetAgentNotReadyOnRona() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Set agent not ready on RONA.
getSetAgentUnavailable() - Method in class altitude.integrationServer.events.AgentInCampaignsOperationRequestEvent: If true the agent will be unavailable to receive interactions while the state of the agent in the campaigns is being updated to "ready" or "not ready", in order to guarantee interactions with higher priority are delivered first.
getSetContactProfile() - Method in class altitude.integrationServer.types.DataTransactionCanDo: If true, the operation IDataTransaction.SetContactProfile can be performed.
getSetExtension() - Method in class altitude.integrationServer.types.AgentCanDo: If true, the operation IAgent.SetExtension can be performed.
getSetLoginContext() - Method in class altitude.integrationServer.types.AgentCanDo: If true, the operation IAgent.SetLoginContext can be performed.
getSetMuted() - Method in class altitude.integrationServer.types.SoftPhoneCanDo: If true, the operation ISoftPhone.SetMuted can be performed.
getSetNotReady() - Method in class altitude.integrationServer.types.AgentInCampaignCanDo: If true, the operation IAgentInCampaign.SetNotReady can be performed.
getSetReady() - Method in class altitude.integrationServer.types.AgentInCampaignCanDo: If true, the operation IAgentInCampaign.SetReady can be performed.
getSetSpeakerVolume() - Method in class altitude.integrationServer.types.SoftPhoneCanDo: If true, the operation ISoftPhone.SetSpeakerVolume can be performed.
getSeverity() - Method in class altitude.integrationServer.events.SystemEvent: Enumerated SystemEventSeverity with the severity of the system event.
getSeverity() - Method in class altitude.integrationServer.types.SystemEventLog: Type of the severity.
getShortCallLimit() - Method in class altitude.integrationServer.types.CampaignData: Short call limit for telephony and instant messaging.
getShortCallLimit() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Short call limit for telephony and instant messaging interactions.
getShowDescriptionGui() - Method in class altitude.integrationServer.types.EnumeratedType: Show description in interface instead of name.
getShowDescriptionGui() - Method in class altitude.integrationServer.types.EnumeratedTypeRequest: Show description in interface instead of name.
getShowDescriptionGui() - Method in class altitude.integrationServer.types.TableSchemaRequest: Show description in interface instead of name.
getShowQuickText() - Method in class altitude.integrationServer.types.KnowledgeBaseEmailConfiguration: Show quick text
getShowQuickText() - Method in class altitude.integrationServer.types.KnowledgeBaseEmailConfigurationRequest: Show quick text
getShowQuickText() - Method in class altitude.integrationServer.types.KnowledgeBaseInstantMessagingConfiguration: Show quick text
getShowQuickText() - Method in class altitude.integrationServer.types.KnowledgeBaseInstantMessagingConfigurationRequest: Show quick text
getShutdownEvolution(String, boolean) - Method in interface altitude.integrationServer.iJavaApi.IContactCenterManager: Gets the Shutdown Evolution of the instance.
getSignOff() - Method in class altitude.integrationServer.types.AgentInCampaignCanDo: If true, the operation IAgentInCampaign.SignOff can be performed.
getSignOn() - Method in class altitude.integrationServer.types.AgentInCampaignCanDo: If true, the operation IAgentInCampaign.SignOn can be performed.
getSite() - Method in class altitude.integrationServer.types.RoleData: Site configuration
getSite() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Site configuration
getSiteBasePermission() - Method in class altitude.integrationServer.types.RoleData: Site base permission
getSiteBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Site base permission
getSiteId() - Method in class altitude.integrationServer.events.GatewayEvent: Identifier of the site.
getSiteId() - Method in class altitude.integrationServer.types.InteractionThreadSegment: Identifier of the site.
getSiteId() - Method in class altitude.integrationServer.types.SystemEventLog: Identifier of the site.
getSiteName() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Site name of the agent or an empty string.
getSiteName() - Method in class altitude.integrationServer.types.AgentFindData: Name of the site.
getSiteName() - Method in class altitude.integrationServer.types.AgentInfo: Site name of the agent.
getSiteName() - Method in class altitude.integrationServer.types.EmailGatewayData: Name of the site.
getSiteName() - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest: Name of the site.
getSiteName() - Method in class altitude.integrationServer.types.GatewayData: Site name of the gateway.
getSiteName() - Method in class altitude.integrationServer.types.InteractionThreadSegment: Name of the site.
getSiteName() - Method in class altitude.integrationServer.types.RoleSitePermission: Site name
getSiteName() - Method in class altitude.integrationServer.types.RoleSitePermissionRequest: Site name
getSiteNames() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the list of site names.
getSitePermissionRequests() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Site permission requests
getSitePermissions(String) - Method in interface altitude.integrationServer.iJavaApi.IRoleManager: Returns the permissions of a role over sites.
getSkillProfile(String) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the skills of a profile.
getSkillProfileId() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Identifier of the skill profile.
getSkillProfileId() - Method in class altitude.integrationServer.types.SystemEventLog: Identifier of the skill profile.
getSkillProfileInfo(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets media information about agents working with a skill profile.
getSkillProfileInfoByMediaId(String, int) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets media information about agents working with a skill profile.
getSkillProfileInfoByMediaName(String, String) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets media information about agents working with a skill profile.
getSkillProfileName() - Method in class altitude.integrationServer.events.ContactLoadedEvent: Skill profile name.
getSkillProfileName() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Name of the skill profile.
getSkillProfileName() - Method in class altitude.integrationServer.types.Contact: Name of the skill profile required for the contact.
getSkillProfileName() - Method in class altitude.integrationServer.types.ContactHistoryEntry: Name of the skill profile required for the contact.
getSkillProfileName() - Method in class altitude.integrationServer.types.ContactResubmitRequest: New skill profile name.
getSkillProfileName() - Method in class altitude.integrationServer.types.ContactUpdateRequestBase: Name of the skill profile required for the contact.
getSkillProfileName() - Method in class altitude.integrationServer.types.DataTransactionData: Skill profile name.
getSkillProfileName() - Method in class altitude.integrationServer.types.DataTransactionEventData: Skill profile name.
getSkillProfileName() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: Name of the skill profile.
getSkillProfileName() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Name of the skill profile.
getSkillProfileName() - Method in class altitude.integrationServer.types.PendingWork: Name of the skill profile.
getSkillProfileName() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: Name of the skill profile.
getSkillProfileName() - Method in class altitude.integrationServer.types.QueuedEmailBase: Name of the skill profile.
getSkillProfileName() - Method in class altitude.integrationServer.types.QueuedEmailUpdateRequest: Name of the skill profile.
getSkillProfileName() - Method in class altitude.integrationServer.types.QueuedSocialBase: Name of the skill profile.
getSkillProfileName() - Method in class altitude.integrationServer.types.QueuedSocialUpdateRequest: Name of the skill profile.
getSkillProfileName() - Method in class altitude.integrationServer.types.WorkflowNextTaskData: Name of the skill profile.
getSkillProfileName() - Method in class altitude.integrationServer.types.WorkflowTaskUpdateRequest: New skill profile name.
getSkillProfileNames(boolean) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the skill profile names.
getSkillRequests() - Method in class altitude.integrationServer.types.AgentUpdateRequestBase: List of agent skills.
getSkills() - Method in class altitude.integrationServer.events.SkillsChangedEvent: Array of type Skill with the new set of skills.
getSkills() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the skills of all profiles.
getSkills() - Method in class altitude.integrationServer.types.AgentInfo: Skills of the agent.
getSkills() - Method in class altitude.integrationServer.types.WorkflowNextTaskData: Agent skills required to handle the next workflow task.
getSms() - Method in class altitude.integrationServer.types.AgentInfo: Information about the SMS media.
getSms() - Method in class altitude.integrationServer.types.CampaignInfo: Information about the SMS media.
getSms() - Method in class altitude.integrationServer.types.ContactProfileBase: SMS number.
getSms() - Method in class altitude.integrationServer.types.ContactProfileRequest: SMS number.
getSms() - Method in class altitude.integrationServer.types.ServiceInfo: Information about the SMS media.
getSmtpAddress() - Method in class altitude.integrationServer.types.EmailGatewayData: SMTP address.
getSmtpAddress() - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest: SMTP address.
getSmtpEncryptionType() - Method in class altitude.integrationServer.types.EmailGatewayData: SMTP encryption type.
getSmtpEncryptionType() - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest: SMTP encryption type.
getSocial() - Method in class altitude.integrationServer.events.IncomingSessionEvent: Represents the data of a social event.
getSocial() - Method in class altitude.integrationServer.types.PendingWork: The specific queued social data.
getSocialDocument() - Method in interface altitude.integrationServer.iJavaApi.ISocialMedia: Gets the social document.
getSocialDocument(int) - Method in interface altitude.integrationServer.iJavaApi.ISocialManager: Gets the social document.
getSocialDocumentId() - Method in class altitude.integrationServer.events.SocialProgressBaseEvent: Identifier of the social document.
getSocialDocumentId() - Method in interface altitude.integrationServer.iJavaApi.ISocialMedia: Identifier of the social document.
getSocialDocumentId() - Method in class altitude.integrationServer.types.QueuedSocialBase: Identifier of the social document.
getSocialDocumentId() - Method in class altitude.integrationServer.types.SentSocial: Identifier of the social document.
getSocialDocumentId() - Method in class altitude.integrationServer.types.SocialEventData: Identifier of the social document.
getSocialDocumentId() - Method in class altitude.integrationServer.types.SocialInteractionData: Identifier of the social document.
getSocialDocumentId() - Method in class altitude.integrationServer.types.SocialPendingWork: Identifier of the social document.
getSocialManager() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The social manager used to manage socials.
getSocialMedia() - Method in interface altitude.integrationServer.iJavaApi.ISession: Information about the social media.
getSoftPhone() - Method in interface altitude.integrationServer.iJavaApi.IAgent: SoftPhone object used to interact with the soft phone component.
getSoftPhoneMute() - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration: Soft phone mute
getSoftPhoneMute() - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest: Soft phone mute
getSoftPhoneSpeakerVolume() - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration: Soft phone speaker volume
getSoftPhoneSpeakerVolume() - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest: Soft phone speaker volume
getSpeakerVolume() - Method in class altitude.integrationServer.events.SoftPhoneSpeakerVolumeChangedEvent: Gets or sets the new value of the SpeakerVolume property.
getSpeakerVolume() - Method in interface altitude.integrationServer.iJavaApi.ISoftPhone: Speaker volume as a percentage, with 0 being no sound and 100 being full volume.
getSpousePartner() - Method in class altitude.integrationServer.types.ContactProfileBase: Spouse or partner.
getSpousePartner() - Method in class altitude.integrationServer.types.ContactProfileRequest: Spouse or partner.
getSql() - Method in class altitude.integrationServer.types.FavoriteFilterCreateRequest: Query of the filter.
getSql() - Method in class altitude.integrationServer.types.FavoriteFilterData: Query of the filter.
getSql() - Method in class altitude.integrationServer.types.FavoriteFilterUpdateRequest: Query of the filter.
getSqlCursors() - Method in interface altitude.integrationServer.iJavaApi.ISqlRunner: The existing SQL cursors.
getSqlError() - Method in class altitude.integrationServer.types.SavedReport: SQL error.
getSqlFilter() - Method in class altitude.integrationServer.types.CubeDimensionRequest: SQL filter.
getSqlFilter() - Method in class altitude.integrationServer.types.ReportGenerateRequest: SQL filter.
getSqlRunner() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The SQL runner used to make SQL operations.
getSqlRunner() - Method in interface altitude.integrationServer.iJavaApi.ISqlCursor: The SQL Runner that created the cursor.
getStartDataTransaction() - Method in class altitude.integrationServer.types.AgentInCampaignCanDo: If true, the operation IAgentInCampaign.StartDataTransaction can be performed.
getStartDayTime() - Method in class altitude.integrationServer.types.ReportGenerateRequest: Start day time.
getStartedByAgentId() - Method in class altitude.integrationServer.types.CampaignOperationLog: Identifier of the agent that started the operation.
getStartedByAgentId() - Method in class altitude.integrationServer.types.InstanceOperationLog: Identifier of the agent that started the operation.
getStartedByAgentName() - Method in class altitude.integrationServer.types.CampaignOperationLog: User name of the agent that started the operation.
getStartedByAgentName() - Method in class altitude.integrationServer.types.InstanceOperationLog: User name of the agent that started the operation.
getStartMoment() - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog: Start moment of the operation.
getStartMoment() - Method in class altitude.integrationServer.types.AgentOperationLog: Start moment.
getStartMoment() - Method in class altitude.integrationServer.types.BackgroundTaskData: Task execution start time, or scheduled start time.
getStartMoment() - Method in class altitude.integrationServer.types.CampaignOperationLog: Start moment.
getStartMoment() - Method in class altitude.integrationServer.types.CampaignScheduleDetail: Start moment.
getStartMoment() - Method in class altitude.integrationServer.types.CampaignScheduleDetailRequest: Start moment.
getStartMoment() - Method in class altitude.integrationServer.types.InstanceOperationLog: Start moment.
getStartMoment() - Method in class altitude.integrationServer.types.ReportGenerateRequest: Start moment.
getStartOutboundSocialInteraction() - Method in class altitude.integrationServer.types.SessionCanDo: If true, the operation ISession.StartOutboundSocialInteraction can be performed.
getStartRecording() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.StartRecording can be performed.
getStartTime() - Method in interface altitude.integrationServer.iJavaApi.ICustomInteraction: Start time of the interaction.
getStartTime() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: The start time.
getStartTime() - Method in interface altitude.integrationServer.iJavaApi.IInteractionMedia: Start time of the interaction.
getStartTime() - Method in interface altitude.integrationServer.iJavaApi.ISession: Start time of the session.
getState() - Method in class altitude.integrationServer.events.EmailEvent: The current state of the email interaction.
getState() - Method in class altitude.integrationServer.events.IMCustomInteractionEvent: The current state of the instant messaging custom interaction.
getState() - Method in class altitude.integrationServer.events.InstantMessagingEvent: The current state of the instant messaging interaction.
getState() - Method in class altitude.integrationServer.events.PhoneEvent: Enumerated PhoneInteractionState with the current state of the call.
getState() - Method in class altitude.integrationServer.events.SocialEvent: The current state of the social interaction.
getState() - Method in class altitude.integrationServer.events.WorkflowEvent: Enumerated WorkflowInteractionState with the state of the workflow interaction.
getState() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: State of the campaign.
getState() - Method in interface altitude.integrationServer.iJavaApi.ICursor: State of the cursor.
getState() - Method in interface altitude.integrationServer.iJavaApi.IEmailMedia: State of the email interaction.
getState() - Method in interface altitude.integrationServer.iJavaApi.IIMCustomInteraction: State of the instant messaging interaction.
getState() - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia: State of the instant messaging interaction.
getState() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: Enumerated PhoneInteractionState with the phone state for the session.
getState() - Method in interface altitude.integrationServer.iJavaApi.IService: State of the service.
getState() - Method in interface altitude.integrationServer.iJavaApi.ISocialMedia: State of the social interaction.
getState() - Method in interface altitude.integrationServer.iJavaApi.IWorkflowMedia: State of the workflow interaction.
getState() - Method in class altitude.integrationServer.types.CampaignData: State.
getState() - Method in class altitude.integrationServer.types.EmailEventData: Enumerated EmailInteractionState with the session state of the email interaction.
getState() - Method in class altitude.integrationServer.types.EmailInteractionData: Enumerated EmailInteractionState with the sate of the email interaction.
getState() - Method in class altitude.integrationServer.types.GatewaySwitchInfo: Enumerated GatewayState with the state of the gateway.
getState() - Method in class altitude.integrationServer.types.IMCustomInteractionData: Enumerated IMCustomInteractionState with the state of the instant messaging custom interaction.
getState() - Method in class altitude.integrationServer.types.InstantMessagingEventData: Enumerated InstantMessagingInteractionState with the state of the instant messaging interaction.
getState() - Method in class altitude.integrationServer.types.InstantMessagingInteractionData: Enumerated InstantMessagingInteractionState with the state of the instant messaging interaction.
getState() - Method in class altitude.integrationServer.types.PhoneEventData: Phone interaction state of the session.
getState() - Method in class altitude.integrationServer.types.PhoneInteractionData: Phone interaction state of the session.
getState() - Method in class altitude.integrationServer.types.SocialEventData: Enumerated SocialInteractionState with the session state of the social interaction.
getState() - Method in class altitude.integrationServer.types.SocialInteractionData: Enumerated SocialInteractionState with the sate of the social interaction.
getState() - Method in class altitude.integrationServer.types.SupervisionData: State of supervision.
getState() - Method in class altitude.integrationServer.types.WorkflowEventData: Workflow interaction state of the session.
getState() - Method in class altitude.integrationServer.types.WorkflowInteractionData: State of the workflow interaction.
getState(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets the state of the campaign.
getState(String) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager: Gets the state of the service.
getStateChange() - Method in class altitude.integrationServer.types.AgentPermissionBase: State change
getStateChange() - Method in class altitude.integrationServer.types.AgentPermissionRequestBase: State change
getStateChange() - Method in class altitude.integrationServer.types.CampaignPermissionBase: State change
getStateChange() - Method in class altitude.integrationServer.types.CampaignPermissionRequestBase: State change
getStateChange() - Method in class altitude.integrationServer.types.ContactPermissionBase: State change
getStateChange() - Method in class altitude.integrationServer.types.ContactPermissionRequestBase: State change
getStateChange() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestPermissionBase: State change
getStateChange() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestPermissionRequestBase: State change
getStateChange() - Method in class altitude.integrationServer.types.EmailGatewayPermissionBase: State change
getStateChange() - Method in class altitude.integrationServer.types.EmailGatewayPermissionRequestBase: State change
getStateChange() - Method in class altitude.integrationServer.types.InstancePermissionBase: State change
getStateChange() - Method in class altitude.integrationServer.types.InstancePermissionRequestBase: State change
getStateChange() - Method in class altitude.integrationServer.types.ServicePermissionBase: State change
getStateChange() - Method in class altitude.integrationServer.types.ServicePermissionRequestBase: State change
getStateChange() - Method in class altitude.integrationServer.types.TelephonyGatewayPermissionBase: State change
getStateChange() - Method in class altitude.integrationServer.types.TelephonyGatewayPermissionRequestBase: State change
getStateChange() - Method in class altitude.integrationServer.types.WorkflowDefinitionPermissionBase: State change
getStateChange() - Method in class altitude.integrationServer.types.WorkflowDefinitionPermissionRequestBase: State change
getStatisticalData() - Method in class altitude.integrationServer.events.DataTransactionStartedEvent: StatisticalData object with the statatistical information.
getStatisticalData() - Method in interface altitude.integrationServer.iJavaApi.ISession: Data statistics when the session is created, or when a data transaction is restarted whithin the session.
getStatisticalData() - Method in class altitude.integrationServer.types.DataTransactionData: Enumerated StatisticalData with the statistics about the agent and the campaign.
getStatisticalData() - Method in class altitude.integrationServer.types.DataTransactionEventData: Enumerated StatisticalData with the statistics about the agent and the campaign.
getStatus() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Status of the agent.
getStatus() - Method in class altitude.integrationServer.types.BackgroundTaskData: The status of the task.
getStatus() - Method in class altitude.integrationServer.types.BootEvolution: The boot evolution status.
getStatus() - Method in class altitude.integrationServer.types.CampaignContactListData: Status of the contact list.
getStatus() - Method in class altitude.integrationServer.types.CampaignContactListRequest: State of the contact list.
getStatus() - Method in class altitude.integrationServer.types.ContactCreateRequest: Enumerated ContactCreateStatus with the status of the contact.
getStatus() - Method in class altitude.integrationServer.types.ContactList: Status of the contact list.
getStatus() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData: Status of the request.
getStatus() - Method in class altitude.integrationServer.types.KBDocumentInfo: Status of the knowledge base document.
getStatus() - Method in class altitude.integrationServer.types.KBDocumentRevisionInfo: The status of the knowledge base document when this revision was created.
getStatus() - Method in class altitude.integrationServer.types.QueuedEmailBase: The queued contact profile email.
getStatus() - Method in class altitude.integrationServer.types.QueuedSocialBase: The queued contact profile social.
getStatus() - Method in class altitude.integrationServer.types.ResultSet: The SQL status.
getStatus() - Method in class altitude.integrationServer.types.SavedReport: Status.
getStatus() - Method in class altitude.integrationServer.types.ScheduledContactBase: Status of the scheduled contact.
getStatus() - Method in class altitude.integrationServer.types.SentEmail: Status of the sent email.
getStatus() - Method in class altitude.integrationServer.types.SentSocial: Status of the sent social.
getStatus() - Method in class altitude.integrationServer.types.ShutdownEvolution: The shutdown evolution status.
getStatus() - Method in class altitude.integrationServer.types.WorkflowProcess: Status of the workflow process.
getStatusDescription() - Method in class altitude.integrationServer.types.BackgroundTaskData: The status of the task.
getStatusDetails() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData: Status details of the request.
getStopMediaOperation() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.StopMediaOperation can be performed.
getStopRecording() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.StopRecording can be performed.
getString() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterFieldString: String to match.
getString() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterFieldStringRequest: String to match.
getString() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterGlobalString: String to match.
getString() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterGlobalStringRequest: String to match.
getSubCallType() - Method in class altitude.integrationServer.events.PhoneEvent: Enumerated SubCallType with the type of sub call.
getSubCallType() - Method in class altitude.integrationServer.types.PhoneEventData: Enumerated SubCallType with the type of sub call.
getSubCallType() - Method in class altitude.integrationServer.types.PhoneInteractionData: Phone interaction sub call type of the session.
getSubject() - Method in interface altitude.integrationServer.iJavaApi.IEmailMedia: Subject of the email.
getSubject() - Method in interface altitude.integrationServer.iJavaApi.ISocialMedia: Subject of the social.
getSubject() - Method in class altitude.integrationServer.types.EmailEventData: Subject of the email.
getSubject() - Method in class altitude.integrationServer.types.EmailInteractionData: Subject of the email.
getSubject() - Method in class altitude.integrationServer.types.EmailMessage: Subject of the email.
getSubject() - Method in class altitude.integrationServer.types.EmailPendingWork: String that specifies the subject of the email.
getSubject() - Method in class altitude.integrationServer.types.InteractionThread: Subject.
getSubject() - Method in class altitude.integrationServer.types.KBDocumentInfo: Subject of the knowledge base document.
getSubject() - Method in class altitude.integrationServer.types.QueuedEmailBase: String that specifies the subject of the email.
getSubject() - Method in class altitude.integrationServer.types.QueuedSocialBase: String that specifies the subject of the social.
getSubject() - Method in class altitude.integrationServer.types.RecordingData: Subject.
getSubject() - Method in class altitude.integrationServer.types.ReportPublishEmailRequest: Subject.
getSubject() - Method in class altitude.integrationServer.types.SentEmail: Subject of the sent email.
getSubject() - Method in class altitude.integrationServer.types.SentSocial: Subject of the sent social.
getSubject() - Method in class altitude.integrationServer.types.SocialEventData: Subject of the social.
getSubject() - Method in class altitude.integrationServer.types.SocialInteractionData: Subject of the social.
getSubject() - Method in class altitude.integrationServer.types.SocialPendingWork: String that specifies the subject of the social.
getSuffix() - Method in class altitude.integrationServer.types.ContactProfileBase: Suffix.
getSuffix() - Method in class altitude.integrationServer.types.ContactProfileRequest: Suffix.
getSupervise() - Method in class altitude.integrationServer.types.AgentCanDo: If true, the operation IAgent.Supervise can be performed.
getSupervisedAgent() - Method in class altitude.integrationServer.types.PhoneEventData: Represents the supervised agent.
getSupervisedAgent() - Method in class altitude.integrationServer.types.SupervisionData: Supervised agent.
getSupervisedTransferType() - Method in class altitude.integrationServer.events.PhoneEvent: Type of supervised transfer.
getSupervisedTransferType() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: Type of supervised transfer.
getSupervisedTransferType() - Method in class altitude.integrationServer.types.PhoneEventData: Type of supervised transfer.
getSupervisedTransferType() - Method in class altitude.integrationServer.types.PhoneInteractionData: Type of supervised transfer.
getSupervision() - Method in class altitude.integrationServer.types.PhoneInteractionData: Mode of Supervision, only used in a supervision context.
getSupervisionType() - Method in class altitude.integrationServer.types.InteractionThreadSegment: Supervision type.
getSupervisor() - Method in class altitude.integrationServer.events.PhoneProgressEvent: Represents the supervisor party.
getSupervisor() - Method in class altitude.integrationServer.types.SupervisionData: Supervisor agent.
getSupervisorAgentId() - Method in class altitude.integrationServer.types.InteractionThreadSegment: Identifier of supervisor agent.
getSupervisorAgentName() - Method in class altitude.integrationServer.types.InteractionThreadSegment: User name of the supervisor agent.
getSupervisorId() - Method in class altitude.integrationServer.types.TeamData: Identifier of the agent supervisor.
getSupervisorLogin() - Method in class altitude.integrationServer.types.RoleData: Can login in Management Portal.
getSupervisorLogin() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Can login in Management Portal.
getSupervisorName() - Method in class altitude.integrationServer.types.TeamData: Name of the agent supervisor.
getSupervisorName() - Method in class altitude.integrationServer.types.TeamUpdateRequestBase: Name of the agent supervisor.
getSuspendEnqueue() - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo: If true, the operation IInstantMessagingMedia.SuspendEnqueue can be performed.
getSuspendEnqueue() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.SuspendEnqueue can be performed.
getSwitchId() - Method in class altitude.integrationServer.events.ExtensionChangedEvent: Identifier of the telephony gateway.
getSwitchId() - Method in class altitude.integrationServer.events.SwitchOperationEventBase: Identifier of the OXE switch.
getSwitchId() - Method in class altitude.integrationServer.types.AgentFindData: Identifier of the switch of the current agent extension.
getSwitchId() - Method in class altitude.integrationServer.types.AgentInfo: Identifier of the switch of the current agent extension.
getSwitchId() - Method in class altitude.integrationServer.types.OxeSwitchOperationResult: Identifier of the switch.
getSwitchName() - Method in class altitude.integrationServer.events.ExtensionChangedEvent: Name of the telephony gateway.
getSwitchName() - Method in class altitude.integrationServer.events.SwitchOperationEventBase: Name of the OXE switch.
getSwitchName() - Method in class altitude.integrationServer.types.AgentFindData: Name of the switch of the current agent extension.
getSwitchName() - Method in class altitude.integrationServer.types.AgentInfo: Name of the switch of the current agent extension.
getSwitchPassword() - Method in class altitude.integrationServer.types.OxeSwitchDataBase: Switch Password
getSwitchServer() - Method in class altitude.integrationServer.types.TelephonyGatewayData: Name of the switch server.
getSwitchSupervisorRoleId() - Method in class altitude.integrationServer.types.OxeSynchroConfiguration: Identifier of the role that new switch supervisor will belong to.
getSwitchSupervisorRoleName() - Method in class altitude.integrationServer.types.OxeSynchroConfiguration: Name of the role that new switch supervisors will belong to.
getSwitchUsername() - Method in class altitude.integrationServer.types.OxeSwitchDataBase: Switch Username
getSyncStatus() - Method in class altitude.integrationServer.types.OxeSynchroDashboardData: Synchronization status.
getSyncStatus() - Method in class altitude.integrationServer.types.OxeSynchroDashboardRequest: Synchronization status.
getSystemEventLog() - Method in class altitude.integrationServer.types.InstanceDeleteLogRequest: If true, the system event log will be deleted.
getSystemEventLogCursor(int) - Method in interface altitude.integrationServer.iJavaApi.ILogManager: Gets a system event log cursor open in the instance.
getSystemEventLogCursors() - Method in interface altitude.integrationServer.iJavaApi.ILogManager: Returns the system event log cursors open in the instance.
getSystemEventLogTableSchema() - Method in interface altitude.integrationServer.iJavaApi.ILogManager: Gets the table schema of the system event log.
getTableSchemaId() - Method in class altitude.integrationServer.types.TableSchema: Identifier of the table schema.
getTableSchemaId() - Method in class altitude.integrationServer.types.TableSchemaColumn: Identifier of the table schema.
getTargetAgentType() - Method in class altitude.integrationServer.types.CampaignCreateRequest: Campaign target agent type
getTargetAgentType() - Method in class altitude.integrationServer.types.CampaignData: Type of the agent of the campaign.
getTargetAgentType() - Method in class altitude.integrationServer.types.TeamCreateRequest: Enumerated TeamTargetAgentType with the type of the agent.
getTargetAgentType() - Method in class altitude.integrationServer.types.TeamData: Type of the target agent.
getTaskDefinition() - Method in class altitude.integrationServer.types.WorkflowTaskDefinitionVersion: Represents the workflow task definition.
getTaskDefinitionId() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: Identifier of the task definition.
getTaskDefinitionId() - Method in class altitude.integrationServer.types.InteractionThread: Identifier of the workflow task definition.
getTaskDefinitionId() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: Identifier of the workflow task definition.
getTaskDefinitionId() - Method in class altitude.integrationServer.types.SystemEventLog: Identifier of the task definition.
getTaskDefinitionId() - Method in class altitude.integrationServer.types.WorkflowPendingWork: Identifier of the workflow task definition.
getTaskDefinitionName() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: Name of the task definition.
getTaskDefinitionName() - Method in class altitude.integrationServer.types.InteractionThread: Name of the workflow task definition.
getTaskDefinitionName() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: Name of the workflow task definition.
getTaskDefinitionName() - Method in class altitude.integrationServer.types.WorkflowPendingWork: Name of the workflow task definition.
getTaskDefinitionVersionId() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: Identifier of the task definition version.
getTaskDefinitionVersionId() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: Identifier of the workflow task definition version.
getTaskDefinitionVersionId() - Method in class altitude.integrationServer.types.WorkflowPendingWork: Identifier of the workflow task definition version.
getTaskId() - Method in interface altitude.integrationServer.iJavaApi.IEntityUploader: Returns the identifier of the entity upload task created in the Server.
getTaskName() - Method in interface altitude.integrationServer.iJavaApi.IWorkflowMedia: Workflow task name.
getTaskName() - Method in class altitude.integrationServer.types.WorkflowEventData: Workflow task name.
getTaskName() - Method in class altitude.integrationServer.types.WorkflowInteractionData: Workflow task name.
getTaskType() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: Type of the workflow task.
getTaskType() - Method in class altitude.integrationServer.types.InteractionThread: Type of the agent.
getTaskType() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: Type of the workflow task.
getTaskType() - Method in class altitude.integrationServer.types.WorkflowPendingWork: Type of the workflow task.
getTaskType() - Method in class altitude.integrationServer.types.WorkflowTaskDefinitionVersion: Type of the workflow task.
getTeamAssignmentRequests() - Method in class altitude.integrationServer.types.AgentUpdateRequestBase: List of team assignments.
getTeamBasePermission() - Method in class altitude.integrationServer.types.RoleData: Team base permission
getTeamBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Team base permission
getTeamCursor(int) - Method in interface altitude.integrationServer.iJavaApi.ITeamManager: Gets a team cursor open in the instance.
getTeamCursors() - Method in interface altitude.integrationServer.iJavaApi.ITeamManager: Returns the team cursors open in the instance.
getTeamDataById(int) - Method in interface altitude.integrationServer.iJavaApi.ITeamManager: Gets the team data.
getTeamDataByName(String) - Method in interface altitude.integrationServer.iJavaApi.ITeamManager: Gets the team data.
getTeamId() - Method in class altitude.integrationServer.events.TeamEvent: Identifier of the team.
getTeamId() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Identifier of the team.
getTeamId() - Method in class altitude.integrationServer.types.InteractionThreadSegment: Identifier of the team.
getTeamId() - Method in class altitude.integrationServer.types.SystemEventLog: Identifier of the team.
getTeamManager() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The team manager used to manage teams.
getTeamManager() - Method in interface altitude.integrationServer.iJavaApi.ITeamCursor: Returns the team manager that created the cursor.
getTeamMessageOfTheDay() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Message of the day for the team where the agent is assigned.
getTeamName() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Team name of the agent or an empty string.
getTeamName() - Method in class altitude.integrationServer.types.AgentInfo: Team name of the agent.
getTeamName() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Name of the team.
getTeamName() - Method in class altitude.integrationServer.types.InteractionThreadSegment: Name of the team.
getTeamName() - Method in class altitude.integrationServer.types.RoleTeamPermission: Team name
getTeamName() - Method in class altitude.integrationServer.types.RoleTeamPermissionRequest: Team name
getTeamNames() - Method in interface altitude.integrationServer.iJavaApi.ITeamManager: Retrieves the list of team names.
getTeamPermissionRequests() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Team permission requests
getTeamPermissions(String) - Method in interface altitude.integrationServer.iJavaApi.IRoleManager: Returns the permissions of a role over teams.
getTeamTableSchema() - Method in interface altitude.integrationServer.iJavaApi.ITeamManager: Gets the table schema of the team.
getTelephonyGateway(String) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager: Gets the telephony gateway data.
getTelephonyGatewayBasePermission() - Method in class altitude.integrationServer.types.RoleData: Telephony gateway base permission
getTelephonyGatewayBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Telephony gateway base permission
getTelephonyGatewayRequests() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: List of telephony gateway requests in the campaign.
getTelephonyGateways(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager: Gets the telephony gateways of the campaign.
getTemplateName() - Method in class altitude.integrationServer.types.ReportGenerateRequest: Name of the template.
getTemplateName() - Method in class altitude.integrationServer.types.SavedReport: Template name.
getTenantId() - Method in class altitude.integrationServer.types.InstanceAuthenticationData: Tenant identifier.
getTerminationCause() - Method in class altitude.integrationServer.types.CollectDigitsResult: Causes for the end of the operation.
getText() - Method in class altitude.integrationServer.types.TemplateParameterText: The text message
getTextBody() - Method in class altitude.integrationServer.types.EmailMessage: Plain text representation of the email.
getTimeframe() - Method in class altitude.integrationServer.types.KpiContext: Cube times split dimension.
getTimeOfDay() - Method in class altitude.integrationServer.types.DaylightTime: Time of day with minutes granularity for the DST to become active.
getTimeOfDay() - Method in class altitude.integrationServer.types.DaylightTimeRequest: Time of day with minutes granularity for the DST to become active.
getTimestamp() - Method in class altitude.integrationServer.events.ISEvent: Timestamp of the event.
getTimeZoneData(String) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the rules of a specific time zone.
getTimeZoneName() - Method in class altitude.integrationServer.events.ContactLoadedEvent: Abbreviation of the time zone.
getTimeZoneName() - Method in class altitude.integrationServer.events.DataTransactionEndedEvent: Abbreviation of the time zone.
getTimeZoneName() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Abbreviation of the time zone of the contact.
getTimeZoneName() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The time zone of the instance.
getTimeZoneName() - Method in class altitude.integrationServer.types.Contact: Name of the time zone.
getTimeZoneName() - Method in class altitude.integrationServer.types.ContactPendingWork: Name of the time zone.
getTimeZoneName() - Method in class altitude.integrationServer.types.ContactUpdateRequestBase: Time zone of the contact.
getTimeZoneName() - Method in class altitude.integrationServer.types.DataTransactionData: Abbreviation of the time zone.
getTimeZoneName() - Method in class altitude.integrationServer.types.DataTransactionDataRequest: Abbreviation of the time zone.
getTimeZoneName() - Method in class altitude.integrationServer.types.DataTransactionEventData: Abbreviation of the time zone.
getTimeZoneName() - Method in class altitude.integrationServer.types.PhoneScheduleRuleData: Name of the time zone.
getTimeZoneName() - Method in class altitude.integrationServer.types.WorkflowNextTaskData: Name of the time zone.
getTimeZoneNames() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the time zone names.
GettingLockOnDB - Enum constant in enum class altitude.integrationServer.types.BootEvolutionTask: Getting lock on the DB.
getTitle() - Method in class altitude.integrationServer.types.ContactProfileBase: Title.
getTitle() - Method in class altitude.integrationServer.types.ContactProfileRequest: Title.
getTitle() - Method in class altitude.integrationServer.types.KBDocumentInfo: Title of the knowledge base document.
getTo() - Method in interface altitude.integrationServer.iJavaApi.IEmailMedia: Email receivers.
getTo() - Method in interface altitude.integrationServer.iJavaApi.ISocialMedia: Social receivers.
getTo() - Method in class altitude.integrationServer.types.EmailEventData: Address of the email receiver.
getTo() - Method in class altitude.integrationServer.types.EmailInteractionData: Address to where the email should be sent (outbound email).
getTo() - Method in class altitude.integrationServer.types.EmailMessage: Email receivers.
getTo() - Method in class altitude.integrationServer.types.EmailPendingWork: Name of the email receiver.
getTo() - Method in class altitude.integrationServer.types.ExtensionRange: Last extension.
getTo() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Destination of the interaction.
getTo() - Method in class altitude.integrationServer.types.QueuedEmailBase: Name of the email receiver.
getTo() - Method in class altitude.integrationServer.types.QueuedSocialBase: Name of the social receiver.
getTo() - Method in class altitude.integrationServer.types.RecordingData: To.
getTo() - Method in class altitude.integrationServer.types.ReportPublishEmailRequest: To.
getTo() - Method in class altitude.integrationServer.types.SentEmail: To address of the sent email.
getTo() - Method in class altitude.integrationServer.types.SentSocial: To address of the sent social.
getTo() - Method in class altitude.integrationServer.types.SocialEventData: Address of the social receiver.
getTo() - Method in class altitude.integrationServer.types.SocialInteractionData: Address to where the social should be sent (outbound email).
getTo() - Method in class altitude.integrationServer.types.SocialPendingWork: Name of the social receiver.
getTo() - Method in class altitude.integrationServer.types.SwitchDeviceRange: To.
getTo() - Method in class altitude.integrationServer.types.SwitchDeviceRequest: To
getToAddress() - Method in class altitude.integrationServer.events.IMCustomInteractionProgressBaseEvent: Destination address of the interaction.
getToAddress() - Method in class altitude.integrationServer.events.InstantMessagingProgressBaseEvent: Destination address of the interaction.
getToAddress() - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration: Address of the recipient of the external interaction.
getToAddress() - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData: Address of the recipient of the external interaction.
getToAgent() - Method in class altitude.integrationServer.events.IMCustomInteractionProgressBaseEvent: Name of the agent that receives the interaction.
getToAgent() - Method in class altitude.integrationServer.events.InstantMessagingProgressBaseEvent: Name of the agent that receives the interaction.
getTotalNumberOfEntities() - Method in class altitude.integrationServer.types.EntityUploadTaskData: Total number of entities (number of lines of the .dat file).
getTransfer() - Method in class altitude.integrationServer.types.EmailInterfaceConfiguration: Transfer
getTransfer() - Method in class altitude.integrationServer.types.EmailInterfaceConfigurationRequest: Transfer
getTransfer() - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfiguration: Transfer
getTransfer() - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfigurationRequest: Transfer
getTransfer() - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo: If true, the operation IInstantMessagingMedia.Transfer can be performed.
getTransfer() - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration: Transfer
getTransfer() - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest: Transfer
getTransfer() - Method in class altitude.integrationServer.types.PhoneMediaCanDo: If true, the operation IPhoneMedia.Transfer can be performed.
getTransferMethod() - Method in class altitude.integrationServer.types.MultiSiteAccessRule: Transfer method.
getTransferredAttributes() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Attributes transferred with the session.
getTransferredAttributes() - Method in class altitude.integrationServer.types.DataTransactionData: Transferred attributes.
getTransferredContactProfileId() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Identifier of the transferred contact profile.
getTransferredContactProfileId() - Method in class altitude.integrationServer.types.DataTransactionData: Identifier of the transferred contact profile.
getTransferredDirectoryId() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: Identifier of the transferred directory.
getTransferredDirectoryId() - Method in class altitude.integrationServer.types.DataTransactionData: Identifier of the transferred directory.
getTrunk() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: The trunk.
getTrunk() - Method in class altitude.integrationServer.types.PhoneEventData: Trunk of the call.
getTrunk() - Method in class altitude.integrationServer.types.PhoneInteractionData: Trunk.
getTrunkLine() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Trunk line.
getTwitter() - Method in class altitude.integrationServer.types.AgentInfo: Information about the Twitter media.
getTwitter() - Method in class altitude.integrationServer.types.CampaignInfo: Information about the Twitter media.
getTwitter() - Method in class altitude.integrationServer.types.ContactProfileBase: Twitter account.
getTwitter() - Method in class altitude.integrationServer.types.ContactProfileRequest: Twitter account.
getTwitter() - Method in class altitude.integrationServer.types.ServiceInfo: Information about the Twitter media.
getTwitterDirectMessages() - Method in class altitude.integrationServer.types.AgentInfo: Information about the TwitterDirectMessages media.
getTwitterDirectMessages() - Method in class altitude.integrationServer.types.CampaignInfo: Information about the TwitterDirectMessages media.
getTwitterDirectMessages() - Method in class altitude.integrationServer.types.ServiceInfo: Information about the TwitterDirectMessages media.
getTwitterIM() - Method in class altitude.integrationServer.types.AgentInfo: Information about the TwitterIM media.
getTwitterIM() - Method in class altitude.integrationServer.types.CampaignInfo: Information about the TwitterIM media.
getTwitterIM() - Method in class altitude.integrationServer.types.ContactProfileBase: Twitter IM account.
getTwitterIM() - Method in class altitude.integrationServer.types.ContactProfileRequest: Twitter IM account.
getTwitterIM() - Method in class altitude.integrationServer.types.ServiceInfo: Information about the TwitterIM media.
getType() - Method in class altitude.integrationServer.events.ScriptChangedEvent: Type of the script.
getType() - Method in class altitude.integrationServer.events.SystemEvent: Enumerated SystemEventType with the type of the system event.
getType() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Type of the agent.
getType() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Type of campaign
getType() - Method in class altitude.integrationServer.types.AgentInfo: Enumerated AgentType with the type of the agent.
getType() - Method in class altitude.integrationServer.types.Attachment: Enumerated AttachmentType with the type of the attachment.
getType() - Method in class altitude.integrationServer.types.CampaignData: Type of the campaign.
getType() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Type
getType() - Method in class altitude.integrationServer.types.ConsentAuditData: Type of consent.
getType() - Method in class altitude.integrationServer.types.ConsentCreateRequest: Type of consent.
getType() - Method in class altitude.integrationServer.types.ConsentData: Type of consent.
getType() - Method in class altitude.integrationServer.types.ConsentUpdateRequest: Type of consent.
getType() - Method in class altitude.integrationServer.types.ContactProfileGdprRequest: Type of request.
getType() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData: Type of request.
getType() - Method in class altitude.integrationServer.types.CubeDimension: Enumerated CubeDimensionType with the type of the cube dimension.
getType() - Method in class altitude.integrationServer.types.DocumentLocation: Location type of the document.
getType() - Method in class altitude.integrationServer.types.GatewayData: Identifier of the gateway.
getType() - Method in class altitude.integrationServer.types.InteractionParty: Participant type.
getType() - Method in class altitude.integrationServer.types.KBDocumentInfo: Type of the knowledge base document.
getType() - Method in class altitude.integrationServer.types.MediaCreateRequest: Type of the media.
getType() - Method in class altitude.integrationServer.types.MediaData: Type of the media.
getType() - Method in class altitude.integrationServer.types.NotReadyReasonData: Description of the not ready reason.
getType() - Method in class altitude.integrationServer.types.NotReadyReasonEventData: Description of the not ready reason.
getType() - Method in class altitude.integrationServer.types.OxeSynchroEventLogQualifier: Type of the system event qualifier.
getType() - Method in class altitude.integrationServer.types.PendingWork: The type of the pending work.
getType() - Method in class altitude.integrationServer.types.ScriptDocumentInfo: Enumerated ScriptDocumentType with the type of the document.
getType() - Method in class altitude.integrationServer.types.ScriptInfo: Type
getType() - Method in class altitude.integrationServer.types.SystemEventLog: Type of the system event log.
getType() - Method in class altitude.integrationServer.types.SystemEventLogQualifier: Type of the system event qualifier.
getUcid() - Method in class altitude.integrationServer.events.PhoneEvent: Avaya UCID.
getUcid() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia: Avaya UCID.
getUcid() - Method in class altitude.integrationServer.types.InteractionThread: UCID.
getUcid() - Method in class altitude.integrationServer.types.PhoneEventData: Avaya UCID.
getUcid() - Method in class altitude.integrationServer.types.PhoneInteractionData: Avaya UCID.
getUciObjectId() - Method in class altitude.integrationServer.types.OxeSynchroDashboardData: Identifier of the Altitude uCI object.
getUciObjectId() - Method in class altitude.integrationServer.types.OxeSynchroDashboardRequest: Identifier of the Altitude uCI Server object.
getUciObjectType() - Method in class altitude.integrationServer.types.OxeSynchroDashboardData: Type of Altitude uCI Server object.
getUciObjectType() - Method in class altitude.integrationServer.types.OxeSynchroDashboardRequest: Type of Altitude uCI Server object.
getUniqueId() - Method in class altitude.integrationServer.types.ConsentAuditData: Unique identifier of the contact profile.
getUniqueId() - Method in class altitude.integrationServer.types.ConsentData: Unique identifier of the contact profile.
getUniqueId() - Method in class altitude.integrationServer.types.ContactProfileBase: Unique identifier.
getUniqueId() - Method in class altitude.integrationServer.types.ContactProfileGdprRequest: Unique identifier of the contact profile.
getUniqueId() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData: Unique identifier of the contact profile.
getUniqueId() - Method in class altitude.integrationServer.types.ContactProfilePendingWork: Unique identifier.
getUniqueId() - Method in class altitude.integrationServer.types.ContactProfileRequest: Unique identifier.
getUniqueId() - Method in class altitude.integrationServer.types.ContactUpdateRequest: Unique identifier.
getUniqueId() - Method in class altitude.integrationServer.types.ContactUploadRequest: Unique identifier of the contact profile of the contact, used to lookup a contact.
getUniqueId() - Method in class altitude.integrationServer.types.RecordingData: Unique identifier of the contact profile.
getUniqueId() - Method in class altitude.integrationServer.types.WorkflowProcess: Unique identifier.
getUniqueIdLabel() - Method in class altitude.integrationServer.types.Directory: The unique identifier label of the directory.
getUniqueIdLabel() - Method in class altitude.integrationServer.types.DirectoryUpdateRequestBase: Contact profiles unique-id label.
getUnloadContact() - Method in class altitude.integrationServer.types.DataTransactionCanDo: If true, the operations IDataTransaction.UnloadContact can be performed.
getUnreferencedDocuments() - Method in class altitude.integrationServer.types.InstanceDeleteLogRequest: If true, the unreferenced documents will be deleted.
getUnreserveAgent() - Method in class altitude.integrationServer.types.SessionCanDo: If true, the operation ISession.UnreserveAgent can be performed.
getUpdateContactProfile() - Method in class altitude.integrationServer.types.DataTransactionCanDo: If true, the operation IDataTransaction.UpdateContactProfile can be performed.
getUpdatedBy() - Method in class altitude.integrationServer.events.ContactLoadProgressEvent: Agent user name that updated the contact.
getUpdatedOn() - Method in class altitude.integrationServer.types.DocumentInfo: The moment when the document was updated.
getUpdatedOn() - Method in class altitude.integrationServer.types.KBDocumentInfo: Update moment of the knowledge base document.
getUpdatePermission() - Method in class altitude.integrationServer.types.AgentBasePermission: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.AgentBasePermissionRequest: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.CampaignBasePermission: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.CampaignBasePermissionRequest: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.CategoryBasePermission: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.CategoryBasePermissionRequest: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.DirectoryBasePermission: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.DirectoryBasePermissionRequest: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.DocumentBasePermission: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.DocumentBasePermissionRequest: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.EmailGatewayBasePermission: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.EmailGatewayBasePermissionRequest: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.FloorPlanBasePermission: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.FloorPlanBasePermissionRequest: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.InstanceBasePermission: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.InstanceBasePermissionRequest: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.ReportTemplateBasePermission: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.ReportTemplateBasePermissionRequest: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.RoleBasePermission: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.RoleBasePermissionRequest: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.SavedReportBasePermission: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.SavedReportBasePermissionRequest: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.ScheduledReportBasePermission: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.ScheduledReportBasePermissionRequest: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.ServiceBasePermission: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.ServiceBasePermissionRequest: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.SiteBasePermission: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.SiteBasePermissionRequest: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.TeamBasePermission: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.TeamBasePermissionRequest: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.TelephonyGatewayBasePermission: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.TelephonyGatewayBasePermissionRequest: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.WorkflowDefinitionBasePermission: Update permission
getUpdatePermission() - Method in class altitude.integrationServer.types.WorkflowDefinitionBasePermissionRequest: Update permission
getUpperServiceLevelTimeConnected() - Method in class altitude.integrationServer.types.CampaignData: Upper service level time for telephony and instant messaging.
getUpperServiceLevelTimeConnected() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Upper service level time for telephony and instant messaging interactions.
getUpperServiceLevelTimeNonConnected() - Method in class altitude.integrationServer.types.CampaignData: Upper service level time for email.
getUpperServiceLevelTimeNonConnected() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Upper service level time for email interactions.
getUri() - Method in class altitude.integrationServer.types.Attachment: Uri of an attachment.
getUrl() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Gets the URL of the Agent object in the IntegrationServer.
getUrl() - Method in interface altitude.integrationServer.iJavaApi.ISoftPhone: Gets the URL of the SoftPhone object in the IntegrationServer.
getUrl() - Method in class altitude.integrationServer.types.DocumentLocation: URL of the document if the DocumentLocationType Type is DocumentLocationType.WebServer.
getUseAcdLogin() - Method in class altitude.integrationServer.types.OxeAgentExtensionData: Use ACD login
getUseAcdLogin() - Method in class altitude.integrationServer.types.OxeAgentExtensionRequest: Use ACD login.
getUseAnyAvailableEmailGatewayForOutbound() - Method in class altitude.integrationServer.types.ServiceData: If true, any available email gateway can be used for outbound.
getUseAnyAvailableEmailGatewayForOutbound() - Method in class altitude.integrationServer.types.ServiceUpdateRequestBase: If true, any available email gateway can be used for outbound.
getUseDoNotCallLists() - Method in class altitude.integrationServer.types.ServiceData: If true, use do not call lists option.
getUseDoNotCallLists() - Method in class altitude.integrationServer.types.ServiceUpdateRequestBase: If true, use do not call lists option.
getUseMappingGroupsByDnis() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData: Use mapping groups by dnis.
getUseMappingGroupsByDnis() - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest: Use mapping groups by dnis.
getUserContext() - Method in interface altitude.integrationServer.iJavaApi.IEntity: Gets the object that contains application data about this entity.
getUserDefinedEnumeratedField(int, String, String) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the user-defined enumerated field.
getUserDefinedEnumeratedFieldCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets an user defined enumerated field cursor open in the instance.
getUserDefinedEnumeratedFieldCursors() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Returns the user defined enumerated field cursors open in the instance.
getUserDefinedEnumeratedFieldTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the table schema of the user-defined enumerated field.
getUserDefinedMedias() - Method in class altitude.integrationServer.types.AgentInfo: Information about the user defined medias.
getUserDefinedMedias() - Method in class altitude.integrationServer.types.CampaignInfo: Information about the user-defined medias.
getUserDefinedMedias() - Method in class altitude.integrationServer.types.ServiceInfo: Information about the user-defined medias.
getUserName() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress: Name of the user.
getUserName() - Method in class altitude.integrationServer.types.CampaignInboundEmailAddressRequest: Username of the email address.
getUserName() - Method in class altitude.integrationServer.types.CampaignOutboundEmailAddress: Name of the user.
getUserName() - Method in class altitude.integrationServer.types.CampaignOutboundEmailAddressRequest: Username of the email address.
getUserName() - Method in class altitude.integrationServer.types.RouterAfinitiData: User name.
getUserName() - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest: User name.
getUsesDoNotCallList() - Method in class altitude.integrationServer.events.ContactLoadedEvent: If true, the do not call list is used.
getUsesDoNotCallList() - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction: If true, use the do not call list.
getUsesDoNotCallList() - Method in class altitude.integrationServer.types.Contact: If true, the contact uses a do not call list.
getUsesDoNotCallList() - Method in class altitude.integrationServer.types.ContactResubmitRequest: New uses do not call list.
getUsesDoNotCallList() - Method in class altitude.integrationServer.types.ContactUpdateRequestBase: If true, the contact uses a do not call list.
getUsesDoNotCallList() - Method in class altitude.integrationServer.types.DataTransactionData: If true, the do not call list is used.
getUsesDoNotCallList() - Method in class altitude.integrationServer.types.DataTransactionDataRequest: If true, the do not call list is used.
getUsesDoNotCallList() - Method in class altitude.integrationServer.types.DataTransactionEventData: If true, the do not call list is used.
getUsesPhoneScheduleRules() - Method in class altitude.integrationServer.types.CampaignData: Uses phone schedule rules in outbound.
getUsesPhoneScheduleRules() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Uses phone schedule rules in outbound.
getUsesUniqueIdInDoNotCallList() - Method in class altitude.integrationServer.types.CampaignData: Uses contact profile unique identifiers in do not call list checks.
getUsesUniqueIdInDoNotCallList() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Uses contact profile unique identifiers in do not call lists checks.
getUtcOffset() - Method in class altitude.integrationServer.types.TimeZone: Difference, in minutes, between the local time and the coordinated universal time (UTC).
getUtcOffset() - Method in class altitude.integrationServer.types.TimeZoneCreateRequest: Difference, in minutes, between the local time and the coordinated universal time (UTC).
getUtcTime() - Method in interface altitude.integrationServer.iJavaApi.IInstance: Gets the current coordinated universal time (UTC).
getValidityTime() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter: Filter if a duplicate email is received within the specified period of time.
getValidityTime() - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest: Filter if a duplicate email is received within the specified period of time.
getValue() - Method in class altitude.integrationServer.types.AgentSkill: Value of the skill.
getValue() - Method in class altitude.integrationServer.types.AgentSkillRequest: Value of the skill.
getValue() - Method in class altitude.integrationServer.types.Attribute: Value of the attribute.
getValue() - Method in class altitude.integrationServer.types.EntityRequest: Value
getValue() - Method in class altitude.integrationServer.types.EnumeratedField: Value of the enumerated field.
getValue() - Method in class altitude.integrationServer.types.EnumeratedFieldRequest: Value of the enumerated value.
getValue() - Method in class altitude.integrationServer.types.FieldRequest: Value
getValue() - Method in class altitude.integrationServer.types.OxeSynchroEventLogQualifier: Text of the system event qualifier.
getValue() - Method in class altitude.integrationServer.types.SystemEventLogQualifier: Text of the system event qualifier.
getValue() - Method in class altitude.integrationServer.types.TemplateParameterCurrency: The ammount
getValue() - Method in class altitude.integrationServer.types.UploadRequest: Value
getVersionNumber() - Method in class altitude.integrationServer.types.WorkflowDefinitionVersion: Version number.
getVersionNumber() - Method in class altitude.integrationServer.types.WorkflowTaskDefinitionVersion: Version number.
getViber() - Method in class altitude.integrationServer.types.AgentInfo: Information about the Viber media.
getViber() - Method in class altitude.integrationServer.types.CampaignInfo: Information about the Viber media.
getViber() - Method in class altitude.integrationServer.types.ContactProfileBase: Viber account.
getViber() - Method in class altitude.integrationServer.types.ContactProfileRequest: Viber account.
getViber() - Method in class altitude.integrationServer.types.ServiceInfo: Information about the Viber media.
getVirtualDirectories() - Method in interface altitude.integrationServer.iJavaApi.IIntegrationServer: Gets the virtual directories of the Integration Servers used to log in the agents.
getVisibleOnAgent() - Method in class altitude.integrationServer.types.ManualNotReadyReason: If true, the not ready reason is visible on agent.
getVisibleOnAgent() - Method in class altitude.integrationServer.types.NotReadyReasonData: If true, the not ready reason is visible on agent.
getVisibleOnAgent() - Method in class altitude.integrationServer.types.NotReadyReasonEventData: If true, the not ready reason is visible on agent.
getWaitingTime() - Method in class altitude.integrationServer.types.QueueStatus: Time that the interaction has been in the queue.
getWasRecovered() - Method in interface altitude.integrationServer.iJavaApi.IEmailMedia: True if the email was recovered.
getWasRecovered() - Method in interface altitude.integrationServer.iJavaApi.ISocialMedia: True if the social was recovered.
getWasRecovered() - Method in interface altitude.integrationServer.iJavaApi.IWorkflowMedia: True if the workflow was recovered.
getWasRecovered() - Method in class altitude.integrationServer.types.EmailEventData: If true, the email was recovered.
getWasRecovered() - Method in class altitude.integrationServer.types.EmailInteractionData: If true, the email was recovered.
getWasRecovered() - Method in class altitude.integrationServer.types.SocialEventData: If true, the social was recovered.
getWasRecovered() - Method in class altitude.integrationServer.types.SocialInteractionData: If true, the social was recovered.
getWasRecovered() - Method in class altitude.integrationServer.types.WorkflowEventData: If true, the interaction was recovered.
getWasRecovered() - Method in class altitude.integrationServer.types.WorkflowInteractionData: If true, the interaction was recovered.
getWasRestarted() - Method in class altitude.integrationServer.events.DataTransactionEndedEvent: If true, the data transaction was restarted.
getWebChat() - Method in class altitude.integrationServer.types.AgentInfo: Information about the WebChat media.
getWebChat() - Method in class altitude.integrationServer.types.CampaignInfo: Information about the WebChat media.
getWebChat() - Method in class altitude.integrationServer.types.ServiceInfo: Information about the WebChat media.
getWebRtc() - Method in class altitude.integrationServer.types.RoleData: WebRTC configuration
getWebRtc() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: WebRTC configuration
getWeek() - Method in class altitude.integrationServer.types.DaylightTime: Week for the DST to become active.
getWeek() - Method in class altitude.integrationServer.types.DaylightTimeRequest: Week for the DST to become active.
getWeekday() - Method in class altitude.integrationServer.types.DaylightTime: Day of the week for the DST to become active.
getWeekday() - Method in class altitude.integrationServer.types.DaylightTimeRequest: Day of the week for the DST to become active.
getWeight() - Method in class altitude.integrationServer.types.SkillInProfile: Weight of the skill.
getWhatsApp() - Method in class altitude.integrationServer.types.AgentInfo: Information about the WhatsApp media.
getWhatsApp() - Method in class altitude.integrationServer.types.CampaignInfo: Information about the WhatsApp media.
getWhatsApp() - Method in class altitude.integrationServer.types.ContactProfileBase: WhatsApp number.
getWhatsApp() - Method in class altitude.integrationServer.types.ContactProfileRequest: WhatsApp number.
getWhatsApp() - Method in class altitude.integrationServer.types.ServiceInfo: Information about the WhatsApp media.
getWithContactLoaded() - Method in class altitude.integrationServer.types.SessionInfo: If true, the session is with contact loaded.
getWithDataTransaction() - Method in class altitude.integrationServer.types.AgentFindData: If true, the agent is handling a session.
getWithDataTransaction() - Method in class altitude.integrationServer.types.AgentInCampaignInfo: If true, the agent is handling a data transaction.
getWithDataTransaction() - Method in class altitude.integrationServer.types.AgentInfo: If true, the agent is handling a data transaction.
getWithDataTransaction() - Method in class altitude.integrationServer.types.AgentStatus: If true, the agent is handling a data transaction.
getWithDataTransaction() - Method in class altitude.integrationServer.types.SessionInfo: If true, the session is with data transaction.
getWithEmail() - Method in class altitude.integrationServer.types.AgentFindData: If true, the agent is handling an email interaction.
getWithEmailInteraction() - Method in class altitude.integrationServer.types.AgentStatus: If true, the agent is handling an email interaction.
getWithEmailInteraction() - Method in class altitude.integrationServer.types.SessionInfo: If true, the session is with email interaction.
getWithInstantMessaging() - Method in class altitude.integrationServer.types.AgentFindData: If true, the agent is handling an instant messaging interaction.
getWithInstantMessagingInteraction() - Method in class altitude.integrationServer.types.AgentStatus: If true, the agent is handling an instant messaging interaction.
getWithInstantMessagingInteraction() - Method in class altitude.integrationServer.types.SessionInfo: If true, the session is with instant messaging interaction.
getWithInteraction() - Method in class altitude.integrationServer.types.AgentInCampaignInfo: If true, the agent is handling an interaction.
getWithInteraction() - Method in class altitude.integrationServer.types.AgentInCampaignMediaInfo: If true, the agent is handling a data transaction.
getWithInteraction() - Method in class altitude.integrationServer.types.AgentInfo: If true, the agent is handling an interaction.
getWithInteraction() - Method in class altitude.integrationServer.types.MediaInfo: If true, the media is with interaction.
getWithInteraction() - Method in class altitude.integrationServer.types.SkillProfileMediaInfo: If true, the agents are handling an interaction.
getWithPhoneInteraction() - Method in class altitude.integrationServer.types.AgentStatus: If true, the agent is handling a phone interaction.
getWithPhoneInteraction() - Method in class altitude.integrationServer.types.SessionInfo: If true, the session is with phone interaction.
getWithSession() - Method in class altitude.integrationServer.types.AgentFindData: If true, the agent is handling a session.
getWithSocialInteraction() - Method in class altitude.integrationServer.types.AgentStatus: If true, the agent is handling a social interaction.
getWithSocialInteraction() - Method in class altitude.integrationServer.types.SessionInfo: If true, the session is with social interaction.
getWithTelephony() - Method in class altitude.integrationServer.types.AgentFindData: If true, the agent is handling a phone interaction.
getWithWorkflow() - Method in class altitude.integrationServer.types.AgentFindData: If true, the agent is handling a workflow interaction.
getWithWorkflowInteraction() - Method in class altitude.integrationServer.types.AgentStatus: If true, the agent is handling a workflow interaction.
getWithWorkflowInteraction() - Method in class altitude.integrationServer.types.SessionInfo: If true, the session is with workflow interaction.
getWorkflow() - Method in class altitude.integrationServer.events.IncomingSessionEvent: Represents the data of a workflow event.
getWorkflow() - Method in class altitude.integrationServer.types.AgentInfo: Information about the workflow media.
getWorkflow() - Method in class altitude.integrationServer.types.CampaignInfo: Information about the workflow media.
getWorkflow() - Method in class altitude.integrationServer.types.PendingWork: The specific workflow data.
getWorkflow() - Method in class altitude.integrationServer.types.ServiceInfo: Information about the workflow media.
getWorkflowDefinitionBasePermission() - Method in class altitude.integrationServer.types.RoleData: Workflow definition base permission
getWorkflowDefinitionBasePermission() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Workflow definition base permission
getWorkflowDefinitionById(int) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Gets the workflow definition.
getWorkflowDefinitionByName(String) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Gets the workflow definition.
getWorkflowDefinitionCursor(int) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Gets a workflow definition cursor open in the instance.
getWorkflowDefinitionCursors() - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Returns the workflow definition cursors open in the instance.
getWorkflowDefinitionId() - Method in interface altitude.integrationServer.iJavaApi.IWorkflowMedia: Identifier of the workflow definition.
getWorkflowDefinitionId() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: Identifier of the workflow definition.
getWorkflowDefinitionId() - Method in class altitude.integrationServer.types.InteractionThread: Identifier of the workflow definition.
getWorkflowDefinitionId() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: Identifier of the workflow definition.
getWorkflowDefinitionId() - Method in class altitude.integrationServer.types.WorkflowEventData: Identifier of the workflow definition.
getWorkflowDefinitionId() - Method in class altitude.integrationServer.types.WorkflowInteractionData: Identifier of the workflow definition.
getWorkflowDefinitionId() - Method in class altitude.integrationServer.types.WorkflowPendingWork: Identifier of the workflow definition.
getWorkflowDefinitionName() - Method in interface altitude.integrationServer.iJavaApi.IWorkflowMedia: Name of the workflow definition.
getWorkflowDefinitionName() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: Name of the workflow definition.
getWorkflowDefinitionName() - Method in class altitude.integrationServer.types.InteractionThread: Name of the workflow definition.
getWorkflowDefinitionName() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: Name of the workflow definition.
getWorkflowDefinitionName() - Method in class altitude.integrationServer.types.RoleWorkflowDefinitionPermission: Workflow definition name
getWorkflowDefinitionName() - Method in class altitude.integrationServer.types.RoleWorkflowDefinitionPermissionRequest: Workflow definition name
getWorkflowDefinitionName() - Method in class altitude.integrationServer.types.WorkflowInteractionData: Name of the workflow definition.
getWorkflowDefinitionName() - Method in class altitude.integrationServer.types.WorkflowPendingWork: Name of the workflow definition.
getWorkflowDefinitionNames() - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Gets the names of the workflow definitions.
getWorkflowDefinitionNamesByService(int) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Gets the names of the workflow definitions names of the specified service.
getWorkflowDefinitionPermissionRequests() - Method in class altitude.integrationServer.types.RoleUpdateRequestBase: Workflow definition permission requests
getWorkflowDefinitionPermissions(String) - Method in interface altitude.integrationServer.iJavaApi.IRoleManager: Returns the permissions of a role over workflow definitions.
getWorkflowDefinitions() - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Gets the workflow definitions.
getWorkflowDefinitionsByService(int) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Gets the workflow definitions of a service.
getWorkflowDefinitionTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Gets the table schema of the workflow definition.
getWorkflowDefinitionVersion(int, int) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Gets the workflow definition version.
getWorkflowHandlingTimeout() - Method in class altitude.integrationServer.types.CampaignMediaConfiguration: Timeout of the workflow wrap-up.
getWorkflowManager() - Method in interface altitude.integrationServer.iJavaApi.IInstance: The workflow manager used to manage workflows.
getWorkflowManager() - Method in interface altitude.integrationServer.iJavaApi.IWorkflowDefinitionCursor: Returns the workflow manager that created the cursor.
getWorkflowMedia() - Method in interface altitude.integrationServer.iJavaApi.ISession: Information about the workflow media.
getWorkflowNotes() - Method in interface altitude.integrationServer.iJavaApi.IWorkflowMedia: Workflow notes.
getWorkflowNotes() - Method in class altitude.integrationServer.types.WorkflowInteractionData: Workflow notes.
getWorkflowPickUp() - Method in class altitude.integrationServer.types.GeneralInterfaceConfiguration: Workflow pick up
getWorkflowPickUp() - Method in class altitude.integrationServer.types.GeneralInterfaceConfigurationRequest: Workflow pick up
getWorkflowPriority() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: Priority of the workflow.
getWorkflowPriority() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: Priority of the workflow.
getWorkflowPriority() - Method in class altitude.integrationServer.types.WorkflowPendingWork: Priority of the workflow.
getWorkflowProcessById(int) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Gets the workflow process.
getWorkflowProcessByUniqueId(String) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Gets the workflow process.
getWorkflowProcessId() - Method in interface altitude.integrationServer.iJavaApi.IWorkflowMedia: Identifier of the workflow process.
getWorkflowProcessId() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: Identifier of the workflow process.
getWorkflowProcessId() - Method in class altitude.integrationServer.types.InteractionThread: Identifier of the workflow process.
getWorkflowProcessId() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: Identifier of the workflow process.
getWorkflowProcessId() - Method in class altitude.integrationServer.types.WorkflowEventData: Identifier of the workflow process.
getWorkflowProcessId() - Method in class altitude.integrationServer.types.WorkflowInteractionData: Identifier of the workflow process.
getWorkflowProcessId() - Method in class altitude.integrationServer.types.WorkflowPendingWork: Identifier of the workflow process.
getWorkflowProcessStatus() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: Status of the workflow process.
getWorkflowProcessTableSchema() - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Gets the table schema to cancel workflow processes.
getWorkflowProcessUniqueId() - Method in interface altitude.integrationServer.iJavaApi.IWorkflowMedia: Unique identifier of the workflow process.
getWorkflowProcessUniqueId() - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase: Unique identifier of the workflow process.
getWorkflowProcessUniqueId() - Method in class altitude.integrationServer.types.InteractionThread: Unique identifier of the workflow process.
getWorkflowProcessUniqueId() - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask: Unique identifier of the workflow process.
getWorkflowProcessUniqueId() - Method in class altitude.integrationServer.types.WorkflowInteractionData: Unique identifier of the workflow process.
getWorkflowProcessUniqueId() - Method in class altitude.integrationServer.types.WorkflowPendingWork: Unique identifier of the workflow process.
getWorkflowTaskDefinition(int) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Gets the workflow task definition.
getWorkflowTaskDefinitionVersion(int, int) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Gets the workflow task definition version.
getWorkflowTaskId() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Identifier of the workflow task.
getWorkflowTaskTableSchema(String) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager: Gets the table schema to update workflow tasks.
getWorkforceManagement() - Method in class altitude.integrationServer.types.AgentPermissionBase: Workforce management
getWorkforceManagement() - Method in class altitude.integrationServer.types.AgentPermissionRequestBase: Workforce management
getWorkforceManagement() - Method in class altitude.integrationServer.types.CampaignPermissionBase: Workforce management
getWorkforceManagement() - Method in class altitude.integrationServer.types.CampaignPermissionRequestBase: Workforce management
getWorkforceManagement() - Method in class altitude.integrationServer.types.CategoryPermissionBase: Workforce management
getWorkforceManagement() - Method in class altitude.integrationServer.types.CategoryPermissionRequestBase: Workforce management
getWorkforceManagement() - Method in class altitude.integrationServer.types.InstancePermissionBase: Workforce management
getWorkforceManagement() - Method in class altitude.integrationServer.types.InstancePermissionRequestBase: Workforce management
getWorkforceManagement() - Method in class altitude.integrationServer.types.RecordingPermissionBase: Workforce management
getWorkforceManagement() - Method in class altitude.integrationServer.types.RecordingPermissionRequestBase: Workforce management
getWorkforceManagement() - Method in class altitude.integrationServer.types.RolePermissionBase: Workforce management
getWorkforceManagement() - Method in class altitude.integrationServer.types.RolePermissionRequestBase: Workforce management
getWorkforceManagement() - Method in class altitude.integrationServer.types.ServicePermissionBase: Workforce management
getWorkforceManagement() - Method in class altitude.integrationServer.types.ServicePermissionRequestBase: Workforce management
getWorkforceManagement() - Method in class altitude.integrationServer.types.TeamPermissionBase: Workforce management
getWorkforceManagement() - Method in class altitude.integrationServer.types.TeamPermissionRequestBase: Workforce management
getWorkingAgents() - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets information about the agents working in this campaign.
getWorkingAgentsMedia(int) - Method in interface altitude.integrationServer.iJavaApi.ICampaign: Gets media information about the agents working in this campaign.
getWorkingInCampaigns() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Gets global information about the agent in the campaigns.
getWorkingInCampaignsMedia(int) - Method in interface altitude.integrationServer.iJavaApi.IAgent: Gets media information about the agent in the campaigns.
getWorkstation() - Method in class altitude.integrationServer.events.LoginEvent: Name of the workstation of the agent.
getWorkstation() - Method in interface altitude.integrationServer.iJavaApi.IAgent: Retrieves the workstation of the agent.
getWrapUpDuration() - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase: Wrap up duration.
getWrapUpTimeoutConnected() - Method in class altitude.integrationServer.types.CampaignData: Wrap up timeout for telephony and instant messaging interactions.
getWrapUpTimeoutConnected() - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase: Wrap up timeout for telephony and instant messaging interactions.
getWrite() - Method in class altitude.integrationServer.types.AgentPermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.AgentPermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.CampaignPermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.CampaignPermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.CategoryPermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.CategoryPermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.ConsentAuditPermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.ConsentAuditPermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.ConsentPermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.ConsentPermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.ContactPermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.ContactPermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyPermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyPermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestPermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.ContactProfileGdprRequestPermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.ContactProfilePermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.ContactProfilePermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.DirectoryPermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.DirectoryPermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.DocumentPermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.DocumentPermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.EmailGatewayPermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.EmailGatewayPermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.FloorPlanPermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.FloorPlanPermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.InstancePermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.InstancePermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.PrivacyCategoryPermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.PrivacyCategoryPermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.PurposePermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.PurposePermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.RecordingPermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.RecordingPermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.ReportTemplatePermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.ReportTemplatePermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.RolePermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.RolePermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.SavedReportPermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.SavedReportPermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.ScheduledReportPermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.ScheduledReportPermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.ServicePermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.ServicePermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.SitePermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.SitePermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.TeamPermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.TeamPermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.TelephonyGatewayPermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.TelephonyGatewayPermissionRequestBase: Write
getWrite() - Method in class altitude.integrationServer.types.WorkflowDefinitionPermissionBase: Write
getWrite() - Method in class altitude.integrationServer.types.WorkflowDefinitionPermissionRequestBase: Write
getXml2CsvOutcome() - Method in class altitude.integrationServer.types.SavedReport: XML to CSV outcome.
getXml2ExcelOutcome() - Method in class altitude.integrationServer.types.SavedReport: XML to excel outcome.
getXml2RichOutcome() - Method in class altitude.integrationServer.types.SavedReport: XML to rich outcome.
getYear() - Method in class altitude.integrationServer.types.DayDefinitionYear: Year of the day definition year.
GlobalCommand - Enum constant in enum class altitude.integrationServer.types.EntityType: Global Command
GlobalCommandDetail - Enum constant in enum class altitude.integrationServer.types.EntityType: Global Command Detail
GmtEndMoment - Enum constant in enum class altitude.integrationServer.types.AgentInCampaignOperationLogBuiltInColumn: End Moment in GMT
GmtEndMoment - Enum constant in enum class altitude.integrationServer.types.AgentOperationLogBuiltInColumn: End Moment in GMT
GmtEndMoment - Enum constant in enum class altitude.integrationServer.types.CampaignOperationLogBuiltInColumn: End Moment in GMT
GmtEndMoment - Enum constant in enum class altitude.integrationServer.types.RecordingBuiltInColumn: End Moment in GMT
GmtStartMoment - Enum constant in enum class altitude.integrationServer.types.AgentInCampaignOperationLogBuiltInColumn: Start Moment in GMT
GmtStartMoment - Enum constant in enum class altitude.integrationServer.types.AgentOperationLogBuiltInColumn: Start Moment in GMT
GmtStartMoment - Enum constant in enum class altitude.integrationServer.types.CampaignOperationLogBuiltInColumn: Start Moment in GMT
GmtStartMoment - Enum constant in enum class altitude.integrationServer.types.RecordingBuiltInColumn: Start Moment in GMT
GOOGLE_RCS_BUILT_IN_MEDIA_NAME - Static variable in class altitude.integrationServer.types.Constants: Name of the GoogleRcs built-in media.
GoogleRcs - Enum constant in enum class altitude.integrationServer.types.AddressType: Google RCS number.
GoogleRcs - Enum constant in enum class altitude.integrationServer.types.BuiltInMedia: Google RCS.
GoogleRcs - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn: Google RCS
GoogleRcs - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn: Google RCS
GoogleRcs - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn: Google RCS
GoogleRcs - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn: Google RCS
GoogleRcs - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn: Google RCS
GoogleRcs - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn: Google RCS
GoogleRcs - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn: Google RCS
GoogleRcs - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn: Google RCS
GoogleRcs - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn: Google RCS
Granted - Enum constant in enum class altitude.integrationServer.types.ConsentType: Granted.
Granted - Enum constant in enum class altitude.integrationServer.types.Permission: Granted.
Gray - Enum constant in enum class altitude.integrationServer.types.BusinessObjectiveState: Gray
Green - Enum constant in enum class altitude.integrationServer.types.BusinessObjectiveState: Green
GSM - Enum constant in enum class altitude.integrationServer.types.AudioRecordingEncoding: GSM encoding.
GuiDescription - Enum constant in enum class altitude.integrationServer.types.MediaBuiltInColumn: GUI Description
GuiDescription - Enum constant in enum class altitude.integrationServer.types.PrivacyCategoryBuiltInColumn: GUI Description
GuiDescription - Enum constant in enum class altitude.integrationServer.types.PurposeBuiltInColumn: GUI Description
GuiName - Enum constant in enum class altitude.integrationServer.types.MediaBuiltInColumn: GUI Name
GuiName - Enum constant in enum class altitude.integrationServer.types.PrivacyCategoryBuiltInColumn: GUI Name
GuiName - Enum constant in enum class altitude.integrationServer.types.PurposeBuiltInColumn: GUI Name
GuiName - Enum constant in enum class altitude.integrationServer.types.RoleBuiltInColumn: GUI Name
GuiName - Enum constant in enum class altitude.integrationServer.types.UserDefinedEnumeratedFieldBuiltInColumn: GUI Name
GuiText - Class in altitude.integrationServer.types: Represents the GUI text.
GuiText() - Constructor for class altitude.integrationServer.types.GuiText

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