Index

A B C D E F G H I J K L M N O P Q R S T U V W X Y
All Classes and Interfaces|All Packages|Constant Field Values|Serialized Form

H

Handled - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

Handled - Enum constant in enum class altitude.integrationServer.types.ExternalInteractionStatus

If the message was delivered to agent and also handled, for inbound.

Handled - Enum constant in enum class altitude.integrationServer.types.InteractionTerminationStatus

Handled.

Handled - Enum constant in enum class altitude.integrationServer.types.SentEmailStatus

Handled.

Handled - Enum constant in enum class altitude.integrationServer.types.SentSocialStatus

Handled.

Handling - Enum constant in enum class altitude.integrationServer.types.EmailInteractionState

Handling.

Handling - Enum constant in enum class altitude.integrationServer.types.InteractionSegmentState

Handling.

Handling - Enum constant in enum class altitude.integrationServer.types.SocialInteractionState

Handling.

Handling - Enum constant in enum class altitude.integrationServer.types.WorkflowInteractionState

Handling.

HandlingAgentId - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn

Handling Agent Id

HandlingAgentId - Enum constant in enum class altitude.integrationServer.types.ContactProfileQueuedEmailBuiltInColumn

Handling Agent Id

HandlingAgentId - Enum constant in enum class altitude.integrationServer.types.ContactProfileQueuedSocialBuiltInColumn

Handling Agent Id

HandlingAgentId - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn

Handling Agent Id

HandlingAgentId - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn

Handling Agent Id

HandlingAgentName - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn

Handling Agent

HandlingAgentName - Enum constant in enum class altitude.integrationServer.types.ContactProfileQueuedEmailBuiltInColumn

Handling Agent

HandlingAgentName - Enum constant in enum class altitude.integrationServer.types.ContactProfileQueuedSocialBuiltInColumn

Handling Agent

HandlingAgentName - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn

Handling Agent

HandlingAgentName - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn

Handling Agent

HandlingGreater15min - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

HandlingIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

HandlingInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

HandlingMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Handling" state

HandlingOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

HandlingTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Handling" state

HandlingTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Handling" state

HandlingTimeEnded - Enum constant in enum class altitude.integrationServer.types.EmailProgress

Handling time ended.

HandlingTimeEnded - Enum constant in enum class altitude.integrationServer.types.SocialProgress

Handling time ended.

HandlingTimeEnded - Enum constant in enum class altitude.integrationServer.types.WorkflowProgress

Handling time ended.

HandlingTimeoutNonConnected - Enum constant in enum class altitude.integrationServer.types.CampaignBuiltInColumn

Handling Timeout Non Connected

HandlingTimeoutWorkflow - Enum constant in enum class altitude.integrationServer.types.CampaignBuiltInColumn

Handling Timeout Workflow

HandlingWithin10min - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

HandlingWithin15min - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

HandlingWithin1min - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

HandlingWithin2min - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

HandlingWithin30s - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

HandlingWithin5min - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

hangUp(boolean) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia

Hangs up a phone call.

hangUp(HangUpAction, boolean) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia

Hangs up a phone call.

HangUp - Enum constant in enum class altitude.integrationServer.types.HangUpAction

Hung up phone.

HangUpAction - Enum Class in altitude.integrationServer.types

Represents the action to take on the operation IPhoneMedia.HangUp.

HardwareFailure - Enum constant in enum class altitude.integrationServer.types.RecordingTerminationReason

Hardware failure at channel subsystem.

HasAttachments - Enum constant in enum class altitude.integrationServer.types.KBDocumentBuiltInColumn

Has Attachments

HasPortabilityOutput - Enum constant in enum class altitude.integrationServer.types.ContactProfileGdprRequestBuiltInColumn

Has Portability Output

HasProofDocument - Enum constant in enum class altitude.integrationServer.types.ConsentAuditBuiltInColumn

Has Proof Document

HasProofDocument - Enum constant in enum class altitude.integrationServer.types.ConsentBuiltInColumn

Has Proof Document

Held - Enum constant in enum class altitude.integrationServer.types.InstantMessagingInteractionState

Held.

Held - Enum constant in enum class altitude.integrationServer.types.InteractionSegmentState

Held.

Held - Enum constant in enum class altitude.integrationServer.types.PhoneInteractionState

Held.

Hi - Enum constant in enum class altitude.integrationServer.types.ProcessTraceLevel

High importance

High - Enum constant in enum class altitude.integrationServer.types.WorkflowPriority

High.

HighestAgentRateHighestIdleTimeSinceLogged - Enum constant in enum class altitude.integrationServer.types.RouterAgentSelectionAlgoritm

Highest agent rate, highest agent idle time since logged in.

HighestAgentRateHighestIdleTimeSinceReady - Enum constant in enum class altitude.integrationServer.types.RouterAgentSelectionAlgoritm

Highest agent rate, highest agent idle time since last ready.

hold(boolean) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia

Puts a phone call on hold.

Hold - Enum constant in enum class altitude.integrationServer.types.PhoneRequest

Hold.

HomeCity - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn

Home City

HomeCity - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn

Home City

HomeCity - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Home City

HomeCity - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn

Home City

HomeCity - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn

Home City

HomeCity - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn

Home City

HomeCity - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn

Home City

HomeCity - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn

Home City

HomeCity - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn

Home City

HomeCountry - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn

Home Country

HomeCountry - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn

Home Country

HomeCountry - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Home Country

HomeCountry - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn

Home Country

HomeCountry - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn

Home Country

HomeCountry - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn

Home Country

HomeCountry - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn

Home Country

HomeCountry - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn

Home Country

HomeCountry - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn

Home Country

HomeFax - Enum constant in enum class altitude.integrationServer.types.AddressType

Home fax address.

HomeFax - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn

Home Fax

HomeFax - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn

Home Fax

HomeFax - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Home Fax

HomeFax - Enum constant in enum class altitude.integrationServer.types.PhoneType

Home fax.

HomeFax - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn

Home Fax

HomeFax - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn

Home Fax

HomeFax - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn

Home Fax

HomeFax - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn

Home Fax

HomeFax - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn

Home Fax

HomeFax - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn

Home Fax

HomePage - Enum constant in enum class altitude.integrationServer.types.EntityType

Home Page

HomePageCatalogEntry - Enum constant in enum class altitude.integrationServer.types.EntityType

Home Page Catalog Entry

HomePageControl - Enum constant in enum class altitude.integrationServer.types.EntityType

Home Page Control

HomePageInRole - Enum constant in enum class altitude.integrationServer.types.EntityType

Home page in role

HomePageUser - Enum constant in enum class altitude.integrationServer.types.EntityType

Home page user association entity

HomePhone - Enum constant in enum class altitude.integrationServer.types.AddressType

Home phone address.

HomePhone - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn

Home Phone

HomePhone - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn

Home Phone

HomePhone - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Home Phone

HomePhone - Enum constant in enum class altitude.integrationServer.types.PhoneType

Home phone.

HomePhone - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn

Home Phone

HomePhone - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn

Home Phone

HomePhone - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn

Home Phone

HomePhone - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn

Home Phone

HomePhone - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn

Home Phone

HomePhone - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn

Home Phone

HomePhoneScheduleRule - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn

Phone schedule rule for Home Phone

HomePhoneScheduleRule - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn

Phone schedule rule for Home Phone

HomePhoneScheduleRule - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Phone schedule rule for Home Phone

HomePhoneScheduleRule - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn

Phone schedule rule for Home Phone

HomePhoneScheduleRule - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn

Phone schedule rule for Home Phone

HomePhoneScheduleRule - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn

Phone schedule rule for Home Phone

HomePhoneScheduleRule - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn

Phone schedule rule for Home Phone

HomePhoneScheduleRule - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn

Phone schedule rule for Home Phone

HomePhoneScheduleRule - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn

Phone schedule rule for Home Phone

HomePostalCode - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn

Home Postal Code

HomePostalCode - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn

Home Postal Code

HomePostalCode - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Home Postal Code

HomePostalCode - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn

Home Postal Code

HomePostalCode - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn

Home Postal Code

HomePostalCode - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn

Home Postal Code

HomePostalCode - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn

Home Postal Code

HomePostalCode - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn

Home Postal Code

HomePostalCode - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn

Home Postal Code

HomeStateProvince - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn

Home State/Province

HomeStateProvince - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn

Home State/Province

HomeStateProvince - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Home State/Province

HomeStateProvince - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn

Home State/Province

HomeStateProvince - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn

Home State/Province

HomeStateProvince - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn

Home State/Province

HomeStateProvince - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn

Home State/Province

HomeStateProvince - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn

Home State/Province

HomeStateProvince - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn

Home State/Province

HomeStreet - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn

Home Street

HomeStreet - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn

Home Street

HomeStreet - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Home Street

HomeStreet - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn

Home Street

HomeStreet - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn

Home Street

HomeStreet - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn

Home Street

HomeStreet - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn

Home Street

HomeStreet - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn

Home Street

HomeStreet - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn

Home Street

Hour - Enum constant in enum class altitude.integrationServer.types.TimeSplitDimension

Hour dimension

Human - Enum constant in enum class altitude.integrationServer.types.AgentType

Human agent.

Human - Enum constant in enum class altitude.integrationServer.types.CampaignTargetAgentType

Human agent.

Human - Enum constant in enum class altitude.integrationServer.types.TeamTargetAgentType

Human agent.

A B C D E F G H I J K L M N O P Q R S T U V W X Y
All Classes and Interfaces|All Packages|Constant Field Values|Serialized Form