Serialized Form

Package altitude.integrationServer.events

Class altitude.integrationServer.events.AgentEvent

class AgentEvent extends ServerEvent implements Serializable

Serialized Fields

agentId

int agentId

Class altitude.integrationServer.events.AgentInCampaignAbandonedEvent

class AgentInCampaignAbandonedEvent extends AgentInCampaignEvent implements Serializable

Class altitude.integrationServer.events.AgentInCampaignCannotOpenEvent

class AgentInCampaignCannotOpenEvent extends AgentInCampaignEvent implements Serializable

Class altitude.integrationServer.events.AgentInCampaignCanOpenEvent

class AgentInCampaignCanOpenEvent extends AgentInCampaignEvent implements Serializable

Class altitude.integrationServer.events.AgentInCampaignErrorEvent

class AgentInCampaignErrorEvent extends AgentInCampaignEvent implements Serializable

Serialized Fields

agentInCampaignError

AgentInCampaignError agentInCampaignError

agentInCampaignOperation

AgentInCampaignOperation agentInCampaignOperation

agentSkillOperationEvolution

AgentSkillOperationEvolution agentSkillOperationEvolution

Class altitude.integrationServer.events.AgentInCampaignEvent

class AgentInCampaignEvent extends AgentEvent implements Serializable

Serialized Fields

campaignId

int campaignId

Class altitude.integrationServer.events.AgentInCampaignOperationEvent

class AgentInCampaignOperationEvent extends AgentInCampaignEvent implements Serializable

Serialized Fields

agentInCampaignOperation

AgentInCampaignOperation agentInCampaignOperation

agentSkillOperationEvolution

AgentSkillOperationEvolution agentSkillOperationEvolution

createdByGateway

boolean createdByGateway

isReady

boolean isReady

notReadyReasonName

String notReadyReasonName

Class altitude.integrationServer.events.AgentInCampaignRequestEvent

class AgentInCampaignRequestEvent extends AgentInCampaignEvent implements Serializable

Serialized Fields

agentInCampaignOperation

AgentInCampaignOperation agentInCampaignOperation

Class altitude.integrationServer.events.AgentInCampaignsOperationEndedEvent

class AgentInCampaignsOperationEndedEvent extends AgentEvent implements Serializable

Serialized Fields

id

int id

results

AgentInCampaignOperationResult[] results

Class altitude.integrationServer.events.AgentInCampaignsOperationRequestEvent

class AgentInCampaignsOperationRequestEvent extends AgentEvent implements Serializable

Serialized Fields

campaignNames

String[] campaignNames

id

int id

notReadyReason

String notReadyReason

operation

AgentInCampaignOperation operation

setAgentUnavailable

boolean setAgentUnavailable

Class altitude.integrationServer.events.AgentMessageEvent

class AgentMessageEvent extends AgentEvent implements Serializable

Serialized Fields

message

String message

senderAgentId

int senderAgentId

Class altitude.integrationServer.events.AgentMessageOfTheDayChangedEvent

class AgentMessageOfTheDayChangedEvent extends AgentEvent implements Serializable

Serialized Fields

messageOfTheDay

String messageOfTheDay

Class altitude.integrationServer.events.AgentOperationEvent

class AgentOperationEvent extends EntityOperationEventBase implements Serializable

Serialized Fields

data

AgentData data

Class altitude.integrationServer.events.CampaignEvent

class CampaignEvent extends ServerEvent implements Serializable

Serialized Fields

campaignId

int campaignId

Class altitude.integrationServer.events.CampaignMessageEvent

class CampaignMessageEvent extends CampaignEvent implements Serializable

Serialized Fields

message

String message

senderAgentId

int senderAgentId

Class altitude.integrationServer.events.CampaignMessageOfTheDayChangedEvent

class CampaignMessageOfTheDayChangedEvent extends CampaignEvent implements Serializable

Serialized Fields

messageOfTheDay

String messageOfTheDay

Class altitude.integrationServer.events.CampaignOperationEvent

class CampaignOperationEvent extends CampaignEvent implements Serializable

Serialized Fields

campaignOperation

CampaignOperation campaignOperation

Class altitude.integrationServer.events.CampaignStateChangedEvent

class CampaignStateChangedEvent extends AgentInCampaignEvent implements Serializable

Serialized Fields

campaignState

CampaignState campaignState

Class altitude.integrationServer.events.ContactLoadedEvent

class ContactLoadedEvent extends SessionEvent implements Serializable

Serialized Fields

assignedAgent

String assignedAgent

attributes

Attribute[] attributes

campaignId

int campaignId

contactId

int contactId

contactProfileId

int contactProfileId

createdByWorkflow

boolean createdByWorkflow

directoryId

int directoryId

moment

GregorianCalendar moment

outboundRuleName

String outboundRuleName

ownReservationMode

ContactReservationMode ownReservationMode

previousStatus

InteractionStatus previousStatus

priority

int priority

reschedulePhone

String reschedulePhone

reschedulePhoneScheduleRuleId

int reschedulePhoneScheduleRuleId

rescheduleTimeLimit

Duration rescheduleTimeLimit

reservedBy

String reservedBy

skillProfileName

String skillProfileName

timeZoneName

String timeZoneName

usesDoNotCallList

boolean usesDoNotCallList

Class altitude.integrationServer.events.ContactLoadProgressEvent

class ContactLoadProgressEvent extends SessionEvent implements Serializable

Serialized Fields

contactId

int contactId

contactUpdated

boolean contactUpdated

reservationMode

ContactReservationMode reservationMode

reservationModeChanged

boolean reservationModeChanged

reservedBy

String reservedBy

updatedBy

String updatedBy

Class altitude.integrationServer.events.ContactProfileUpdatedEvent

class ContactProfileUpdatedEvent extends ServerEvent implements Serializable

Serialized Fields

contactProfileId

int contactProfileId

directoryId

int directoryId

Class altitude.integrationServer.events.ContactUnloadedEvent

class ContactUnloadedEvent extends SessionEvent implements Serializable

Serialized Fields

assignedAgent

String assignedAgent

contactId

int contactId

contactProfileId

int contactProfileId

directoryId

int directoryId

Class altitude.integrationServer.events.CursorClosedEvent

class CursorClosedEvent extends InstanceEvent implements Serializable

Serialized Fields

cursorId

int cursorId

Class altitude.integrationServer.events.CustomDataEvent

class CustomDataEvent extends AgentEvent implements Serializable

Serialized Fields

customData

byte[] customData

senderAgentName

String senderAgentName

Class altitude.integrationServer.events.CustomInteractionEvent

class CustomInteractionEvent extends ServerEvent implements Serializable

Serialized Fields

interactionKey

String interactionKey

Class altitude.integrationServer.events.DataTransactionEndedEvent

class DataTransactionEndedEvent extends SessionEvent implements Serializable

Serialized Fields

activityId

int activityId

attributes

Attribute[] attributes

campaignId

int campaignId

contactProfileId

int contactProfileId

directoryId

int directoryId

endState

EndDataTransactionState endState

reschedulePhone

String reschedulePhone

reschedulePhoneScheduleRuleId

int reschedulePhoneScheduleRuleId

rescheduleTimeLimit

Duration rescheduleTimeLimit

timeZoneName

String timeZoneName

wasRestarted

boolean wasRestarted

Class altitude.integrationServer.events.DataTransactionRegisteredEvent

class DataTransactionRegisteredEvent extends SessionEvent implements Serializable

Serialized Fields

activityId

int activityId

contactProfileId

int contactProfileId

directoryId

int directoryId

outcomeIds

int[] outcomeIds

registeredOk

boolean registeredOk

scriptSessionId

int scriptSessionId

Class altitude.integrationServer.events.DataTransactionStartedEvent

class DataTransactionStartedEvent extends SessionEvent implements Serializable

Serialized Fields

campaignId

int campaignId

statisticalData

StatisticalData statisticalData

Class altitude.integrationServer.events.DigitsCollectedEvent

class DigitsCollectedEvent extends PhoneMediaEvent implements Serializable

Serialized Fields

cause

MediaOperationTerminationCause cause

digits

String digits

Class altitude.integrationServer.events.EmailErrorEvent

class EmailErrorEvent extends EmailProgressBaseEvent implements Serializable

Serialized Fields

destinationAgent

String destinationAgent

destinationCampaign

String destinationCampaign

error

EmailError error

Class altitude.integrationServer.events.EmailEvent

class EmailEvent extends SessionEvent implements Serializable

Serialized Fields

allowedOperations

EmailMediaCanDo allowedOperations

clearedByRotateOnNoAnswer

boolean clearedByRotateOnNoAnswer

eventType

EmailEventType eventType

interactionId

int interactionId

isSuspended

boolean isSuspended

state

EmailInteractionState state

Class altitude.integrationServer.events.EmailProgressBaseEvent

class EmailProgressBaseEvent extends SessionEvent implements Serializable

Serialized Fields

allowedOperations

EmailMediaCanDo allowedOperations

emailId

int emailId

interactionId

int interactionId

request

EmailEventRequest request

Class altitude.integrationServer.events.EmailProgressEvent

class EmailProgressEvent extends EmailProgressBaseEvent implements Serializable

Serialized Fields

progress

EmailProgress progress

Class altitude.integrationServer.events.EntityOperationEvent

class EntityOperationEvent extends EntityOperationEventBase implements Serializable

Serialized Fields

entityType

EntityType entityType

level1EntityId

long level1EntityId

level2EntityId

long level2EntityId

level3EntityId

long level3EntityId

level4EntityId

long level4EntityId

Class altitude.integrationServer.events.EntityOperationEventBase

class EntityOperationEventBase extends ServerEvent implements Serializable

Serialized Fields

operation

EntityOperation operation

Class altitude.integrationServer.events.ExtensionChangedEvent

class ExtensionChangedEvent extends AgentEvent implements Serializable

Serialized Fields

extension

String extension

switchId

int switchId

switchName

String switchName

Class altitude.integrationServer.events.ExtensionClearedEvent

class ExtensionClearedEvent extends AgentEvent implements Serializable

Class altitude.integrationServer.events.ExtensionFailedToRecoverEvent

class ExtensionFailedToRecoverEvent extends AgentEvent implements Serializable

Class altitude.integrationServer.events.ExternalInteractionRegistrationEndedEvent

class ExternalInteractionRegistrationEndedEvent extends ExternalInteractionRegistrationEvent implements Serializable

Serialized Fields

externalInteractionStatus

ExternalInteractionStatus externalInteractionStatus

externalInteractionStatusErrorCodeDetail

Integer externalInteractionStatusErrorCodeDetail

externalInteractionStatusErrorMessageDetail

String externalInteractionStatusErrorMessageDetail

Class altitude.integrationServer.events.ExternalInteractionRegistrationEvent

class ExternalInteractionRegistrationEvent extends ServerEvent implements Serializable

Serialized Fields

id

int id

interactionId

int interactionId

interactionKey

String interactionKey

recordingDocumentId

Integer recordingDocumentId

Class altitude.integrationServer.events.ExternalInteractionRegistrationStartedEvent

class ExternalInteractionRegistrationStartedEvent extends ExternalInteractionRegistrationEvent implements Serializable

Serialized Fields

agentName

String agentName

campaignName

String campaignName

interactionOrigin

InteractionOrigin interactionOrigin

mediaId

int mediaId

Class altitude.integrationServer.events.GatewayEvent

class GatewayEvent extends ServerEvent implements Serializable

Serialized Fields

gatewayEventType

GatewayEventType gatewayEventType

gatewayId

int gatewayId

gatewayType

GatewayType gatewayType

siteId

int siteId

Class altitude.integrationServer.events.IMCustomInteractionErrorEvent

class IMCustomInteractionErrorEvent extends IMCustomInteractionProgressBaseEvent implements Serializable

Serialized Fields

error

IMCustomInteractionError error

Class altitude.integrationServer.events.IMCustomInteractionEvent

class IMCustomInteractionEvent extends CustomInteractionEvent implements Serializable

Serialized Fields

allowedOperations

IMCustomInteractionCanDo allowedOperations

destinationAddress

String destinationAddress

destinationCampaign

String destinationCampaign

eventType

IMCustomInteractionEventType eventType

state

IMCustomInteractionState state

Class altitude.integrationServer.events.IMCustomInteractionMessageEvent

class IMCustomInteractionMessageEvent extends CustomInteractionEvent implements Serializable

Serialized Fields

fromAddress

String fromAddress

fromAgent

String fromAgent

message

String message

origin

InstantMessagingMessageOrigin origin

Class altitude.integrationServer.events.IMCustomInteractionProgressBaseEvent

class IMCustomInteractionProgressBaseEvent extends CustomInteractionEvent implements Serializable

Serialized Fields

allowedOperations

IMCustomInteractionCanDo allowedOperations

destinationCampaign

String destinationCampaign

toAddress

String toAddress

toAgent

String toAgent

Class altitude.integrationServer.events.IMCustomInteractionProgressEvent

class IMCustomInteractionProgressEvent extends IMCustomInteractionProgressBaseEvent implements Serializable

Serialized Fields

conferenceParties

InteractionParties conferenceParties

newParty

InteractionParty newParty

oldParty

InteractionParty oldParty

progress

IMCustomInteractionProgress progress

Class altitude.integrationServer.events.IMCustomInteractionStartedEvent

class IMCustomInteractionStartedEvent extends CustomInteractionEvent implements Serializable

Serialized Fields

data

IMCustomInteractionData data

Class altitude.integrationServer.events.IncomingSessionEvent

class IncomingSessionEvent extends SessionEvent implements Serializable

Serialized Fields

createdByClient

boolean createdByClient

dataTransaction

DataTransactionEventData dataTransaction

email

EmailEventData email

hasDataTransaction

boolean hasDataTransaction

hasInteraction

boolean hasInteraction

instantMessaging

InstantMessagingEventData instantMessaging

interactionOrigin

InteractionOrigin interactionOrigin

isAnonymous

boolean isAnonymous

mediaId

int mediaId

mediaType

MediaType mediaType

mediaTypeId

int mediaTypeId

phone

PhoneEventData phone

social

SocialEventData social

workflow

WorkflowEventData workflow

Class altitude.integrationServer.events.InstanceConnectedEvent

class InstanceConnectedEvent extends InstanceEvent implements Serializable

Class altitude.integrationServer.events.InstanceDisconnectedEvent

class InstanceDisconnectedEvent extends InstanceEvent implements Serializable

Class altitude.integrationServer.events.InstanceEvent

class InstanceEvent extends ServerEvent implements Serializable

Class altitude.integrationServer.events.InstanceMessageOfTheDayChangedEvent

class InstanceMessageOfTheDayChangedEvent extends InstanceEvent implements Serializable

Serialized Fields

messageOfTheDay

String messageOfTheDay

Class altitude.integrationServer.events.InstanceOfflineEvent

class InstanceOfflineEvent extends InstanceEvent implements Serializable

Serialized Fields

agentName

String agentName

offlineType

InstanceOfflineType offlineType

Class altitude.integrationServer.events.InstanceOnlineEvent

class InstanceOnlineEvent extends InstanceEvent implements Serializable

Serialized Fields

agentName

String agentName

Class altitude.integrationServer.events.InstantMessagingErrorEvent

class InstantMessagingErrorEvent extends InstantMessagingProgressBaseEvent implements Serializable

Serialized Fields

error

InstantMessagingError error

recordingTerminationReason

RecordingTerminationReason recordingTerminationReason

Class altitude.integrationServer.events.InstantMessagingEvent

class InstantMessagingEvent extends SessionEvent implements Serializable

Serialized Fields

allowedOperations

InstantMessagingMediaCanDo allowedOperations

clearedByRotateOnNoAnswer

boolean clearedByRotateOnNoAnswer

dequeuedReason

DequeuedEventReason dequeuedReason

destinationAddress

String destinationAddress

destinationAgent

String destinationAgent

destinationCampaign

String destinationCampaign

eventType

InstantMessagingEventType eventType

interactionId

int interactionId

interactionKey

String interactionKey

isEnqueued

boolean isEnqueued

isRecording

boolean isRecording

joinUrl

String joinUrl

recordingDocumentId

int recordingDocumentId

recordingInitiatorType

RecordingInitiatorType recordingInitiatorType

recordingKey

String recordingKey

recordingTerminationReason

RecordingTerminationReason recordingTerminationReason

state

InstantMessagingInteractionState state

Class altitude.integrationServer.events.InstantMessagingInteractionStartedEvent

class InstantMessagingInteractionStartedEvent extends SessionEvent implements Serializable

Serialized Fields

attributes

Attribute[] attributes

blindData

byte[] blindData

interactionId

int interactionId

mediaId

int mediaId

Class altitude.integrationServer.events.InstantMessagingMediaEvent

class InstantMessagingMediaEvent extends SessionEvent implements Serializable

Class altitude.integrationServer.events.InstantMessagingMessageEvent

class InstantMessagingMessageEvent extends InstantMessagingMediaEvent implements Serializable

Serialized Fields

fromAddress

String fromAddress

fromAgent

String fromAgent

interactionLevel

InteractionLevel interactionLevel

message

String message

origin

InstantMessagingMessageOrigin origin

Class altitude.integrationServer.events.InstantMessagingProgressBaseEvent

class InstantMessagingProgressBaseEvent extends SessionEvent implements Serializable

Serialized Fields

allowedOperations

InstantMessagingMediaCanDo allowedOperations

destinationCampaign

String destinationCampaign

interactionId

int interactionId

request

InstantMessagingRequest request

toAddress

String toAddress

toAgent

String toAgent

Class altitude.integrationServer.events.InstantMessagingProgressEvent

class InstantMessagingProgressEvent extends InstantMessagingProgressBaseEvent implements Serializable

Serialized Fields

conferenceParties

InteractionParties conferenceParties

interactionLevel

InteractionLevel interactionLevel

newParty

InteractionParty newParty

oldParty

InteractionParty oldParty

progress

InstantMessagingProgress progress

Class altitude.integrationServer.events.ISEvent

class ISEvent extends EventObject implements Serializable

Serialized Fields

serialNumber

int serialNumber

timestamp

GregorianCalendar timestamp

Class altitude.integrationServer.events.LoginEvent

class LoginEvent extends AgentEvent implements Serializable

Serialized Fields

workstation

String workstation

Class altitude.integrationServer.events.LoginGroupChangedEvent

class LoginGroupChangedEvent extends AgentEvent implements Serializable

Serialized Fields

loginGroup

String loginGroup

Class altitude.integrationServer.events.LogoutEvent

class LogoutEvent extends AgentEvent implements Serializable

Serialized Fields

logoutType

LogoutType logoutType

Class altitude.integrationServer.events.MessagePlayedAndDigitsCollectedEvent

class MessagePlayedAndDigitsCollectedEvent extends PhoneMediaEvent implements Serializable

Serialized Fields

cause

MediaOperationTerminationCause cause

digits

String digits

Class altitude.integrationServer.events.NotReadyReasonsChangedEvent

class NotReadyReasonsChangedEvent extends AgentEvent implements Serializable

Serialized Fields

reasonNames

String[] reasonNames

reasons

NotReadyReasonEventData[] reasons

Class altitude.integrationServer.events.OxeExtensionOperationEvent

class OxeExtensionOperationEvent extends SwitchOperationEventBase implements Serializable

Serialized Fields

data

OxeAgentExtensionData data

Class altitude.integrationServer.events.OxeRoutingPointOperationEvent

class OxeRoutingPointOperationEvent extends SwitchOperationEventBase implements Serializable

Serialized Fields

data

SwitchDeviceData data

Class altitude.integrationServer.events.OxeSwitchOperationEvent

class OxeSwitchOperationEvent extends SwitchOperationEventBase implements Serializable

Serialized Fields

data

OxeSwitchDataBase data

Class altitude.integrationServer.events.OxeSynchroConfigurationEvent

class OxeSynchroConfigurationEvent extends ServerEvent implements Serializable

Serialized Fields

data

OxeSynchroConfiguration data

Class altitude.integrationServer.events.OxeSynchroDashboardOperationEvent

class OxeSynchroDashboardOperationEvent extends SwitchOperationEventBase implements Serializable

Serialized Fields

data

OxeSynchroDashboardData data

Class altitude.integrationServer.events.PhoneErrorEvent

class PhoneErrorEvent extends PhoneProgressBaseEvent implements Serializable

Serialized Fields

error

PhoneError error

recordingTerminationReason

RecordingTerminationReason recordingTerminationReason

Class altitude.integrationServer.events.PhoneEvent

class PhoneEvent extends SessionEvent implements Serializable

Serialized Fields

allowedOperations

PhoneMediaCanDo allowedOperations

clearedByRotateOnNoAnswer

boolean clearedByRotateOnNoAnswer

dequeuedReason

DequeuedEventReason dequeuedReason

destinationAgent

String destinationAgent

destinationCampaign

String destinationCampaign

destinationDialedNumber

String destinationDialedNumber

destinationNumber

String destinationNumber

destinationTrunk

String destinationTrunk

eventType

PhoneEventType eventType

interactionId

int interactionId

interactionKey

String interactionKey

isEnqueued

boolean isEnqueued

isRecording

boolean isRecording

isSuspended

boolean isSuspended

recordingInitiatorType

RecordingInitiatorType recordingInitiatorType

recordingKey

String recordingKey

recordingTerminationReason

RecordingTerminationReason recordingTerminationReason

state

PhoneInteractionState state

subCallType

SubCallType subCallType

supervisedTransferType

SupervisedTransferType supervisedTransferType

ucid

String ucid

Class altitude.integrationServer.events.PhoneGenericDataReceivedEvent

class PhoneGenericDataReceivedEvent extends PhoneMediaEvent implements Serializable

Serialized Fields

data

byte[] data

dataType

GenericDataType dataType

Class altitude.integrationServer.events.PhoneInteractionStartedEvent

class PhoneInteractionStartedEvent extends SessionEvent implements Serializable

Serialized Fields

mediaId

int mediaId

Class altitude.integrationServer.events.PhoneMediaEvent

class PhoneMediaEvent extends SessionEvent implements Serializable

Class altitude.integrationServer.events.PhoneMonitoredEvent

class PhoneMonitoredEvent extends PhoneMediaEvent implements Serializable

Class altitude.integrationServer.events.PhoneOperationStoppedEvent

class PhoneOperationStoppedEvent extends PhoneMediaEvent implements Serializable

Class altitude.integrationServer.events.PhoneProgressBaseEvent

class PhoneProgressBaseEvent extends SessionEvent implements Serializable

Serialized Fields

allowedOperations

PhoneMediaCanDo allowedOperations

destinationAgent

String destinationAgent

destinationCampaign

String destinationCampaign

destinationNumber

String destinationNumber

interactionId

int interactionId

request

PhoneRequest request

Class altitude.integrationServer.events.PhoneProgressEvent

class PhoneProgressEvent extends PhoneProgressBaseEvent implements Serializable

Serialized Fields

conferenceParties

InteractionParties conferenceParties

interactionLevel

InteractionLevel interactionLevel

newParty

InteractionParty newParty

oldParty

InteractionParty oldParty

progress

PhoneProgress progress

supervisor

InteractionParty supervisor

Class altitude.integrationServer.events.PingEvent

class PingEvent extends AgentEvent implements Serializable

Class altitude.integrationServer.events.ProcessTraceConfigurationEvent

class ProcessTraceConfigurationEvent extends ServerEvent implements Serializable

Serialized Fields

data

ProcessTraceConfiguration data

Class altitude.integrationServer.events.RecoveryCompletedEvent

class RecoveryCompletedEvent extends InstanceEvent implements Serializable

Class altitude.integrationServer.events.SaveActivityErrorEvent

class SaveActivityErrorEvent extends CampaignEvent implements Serializable

Serialized Fields

id

int id

sessionId

int sessionId

Class altitude.integrationServer.events.ScriptChangedEvent

class ScriptChangedEvent extends CampaignEvent implements Serializable

Serialized Fields

location

DocumentLocation location

type

ScriptType type

Class altitude.integrationServer.events.ServerEvent

class ServerEvent extends ISEvent implements Serializable

Serialized Fields

instance

String instance

loggedAgentId

int loggedAgentId

Class altitude.integrationServer.events.ServiceEvent

class ServiceEvent extends ServerEvent implements Serializable

Serialized Fields

serviceId

int serviceId

Class altitude.integrationServer.events.ServiceStateChangedEvent

class ServiceStateChangedEvent extends ServiceEvent implements Serializable

Serialized Fields

serviceState

ServiceState serviceState

Class altitude.integrationServer.events.SessionClearedEvent

class SessionClearedEvent extends SessionEvent implements Serializable

Class altitude.integrationServer.events.SessionEvent

class SessionEvent extends AgentEvent implements Serializable

Serialized Fields

sessionId

int sessionId

Class altitude.integrationServer.events.SkillsChangedEvent

class SkillsChangedEvent extends InstanceEvent implements Serializable

Serialized Fields

skills

Skill[] skills

Class altitude.integrationServer.events.SocialErrorEvent

class SocialErrorEvent extends SocialProgressBaseEvent implements Serializable

Serialized Fields

destinationAgent

String destinationAgent

destinationCampaign

String destinationCampaign

error

SocialError error

Class altitude.integrationServer.events.SocialEvent

class SocialEvent extends SessionEvent implements Serializable

Serialized Fields

allowedOperations

SocialMediaCanDo allowedOperations

clearedByRotateOnNoAnswer

boolean clearedByRotateOnNoAnswer

eventType

SocialEventType eventType

interactionId

int interactionId

isSuspended

boolean isSuspended

state

SocialInteractionState state

Class altitude.integrationServer.events.SocialProgressBaseEvent

class SocialProgressBaseEvent extends SessionEvent implements Serializable

Serialized Fields

allowedOperations

SocialMediaCanDo allowedOperations

interactionId

int interactionId

request

SocialEventRequest request

socialDocumentId

int socialDocumentId

Class altitude.integrationServer.events.SocialProgressEvent

class SocialProgressEvent extends SocialProgressBaseEvent implements Serializable

Serialized Fields

progress

SocialProgress progress

Class altitude.integrationServer.events.SoftPhoneAllowedOperationsChangedEvent

class SoftPhoneAllowedOperationsChangedEvent extends AgentEvent implements Serializable

Serialized Fields

allowedOperations

SoftPhoneCanDo allowedOperations

Class altitude.integrationServer.events.SoftPhoneMutedChangedEvent

class SoftPhoneMutedChangedEvent extends AgentEvent implements Serializable

Serialized Fields

muted

boolean muted

Class altitude.integrationServer.events.SoftPhoneSpeakerVolumeChangedEvent

class SoftPhoneSpeakerVolumeChangedEvent extends AgentEvent implements Serializable

Serialized Fields

speakerVolume

int speakerVolume

Class altitude.integrationServer.events.SwitchOperationEventBase

class SwitchOperationEventBase extends EntityOperationEventBase implements Serializable

Serialized Fields

switchId

int switchId

switchName

String switchName

Class altitude.integrationServer.events.SystemEvent

class SystemEvent extends ServerEvent implements Serializable

Serialized Fields

id

int id

moment

GregorianCalendar moment

qualifiers

SystemEventLogQualifier[] qualifiers

severity

SystemEventSeverity severity

type

SystemEventType type

Class altitude.integrationServer.events.TeamEvent

class TeamEvent extends InstanceEvent implements Serializable

Serialized Fields

teamId

int teamId

Class altitude.integrationServer.events.TeamInCampaignAbandonedEvent

class TeamInCampaignAbandonedEvent extends TeamInCampaignEvent implements Serializable

Class altitude.integrationServer.events.TeamInCampaignEvent

class TeamInCampaignEvent extends TeamEvent implements Serializable

Serialized Fields

campaignId

int campaignId

Class altitude.integrationServer.events.TeamMessageEvent

class TeamMessageEvent extends TeamEvent implements Serializable

Serialized Fields

message

String message

senderAgentId

int senderAgentId

Class altitude.integrationServer.events.TeamMessageOfTheDayChangedEvent

class TeamMessageOfTheDayChangedEvent extends TeamEvent implements Serializable

Serialized Fields

messageOfTheDay

String messageOfTheDay

Class altitude.integrationServer.events.WorkflowErrorEvent

class WorkflowErrorEvent extends WorkflowProgressBaseEvent implements Serializable

Serialized Fields

error

WorkflowError error

Class altitude.integrationServer.events.WorkflowEvent

class WorkflowEvent extends SessionEvent implements Serializable

Serialized Fields

allowedOperations

WorkflowMediaCanDo allowedOperations

clearedOnNoAnswer

boolean clearedOnNoAnswer

eventType

WorkflowEventType eventType

interactionId

int interactionId

isSuspended

boolean isSuspended

state

WorkflowInteractionState state

Class altitude.integrationServer.events.WorkflowProgressBaseEvent

class WorkflowProgressBaseEvent extends SessionEvent implements Serializable

Serialized Fields

allowedOperations

WorkflowMediaCanDo allowedOperations

destinationAgent

String destinationAgent

destinationCampaign

String destinationCampaign

interactionId

int interactionId

request

WorkflowEventRequest request

Class altitude.integrationServer.events.WorkflowProgressEvent

class WorkflowProgressEvent extends WorkflowProgressBaseEvent implements Serializable

Serialized Fields

progress

WorkflowProgress progress