Altitude Ports

Default ports for the Altitude components.

Agent Lite ports

The default ports for Agent Lite are the following:

Default port	Protocol	Access type	Observations
80	TCP	HTTP	Default port to access the web server through HTTP.
443	TCP	HTTPS	Default port to access the web server through HTTPS.

The following table displays the inbound connections to Agent Lite:

From	To	Default local port	Protocol	Observations
Web browsers	Agent Lite	80	TCP	HTTP access.
Web browsers	Agent Lite	443	TCP	HTTPS access.

The following table displays the outbound connections from Agent Lite:

From	To	Default remote port	Protocol	Observations
Agent Lite	Altitude uCI Server	1500	TCP	Default port to access the Altitude uCI Server.

Altitude CTLive Service ports

The default ports for the Altitude CTLive Service are the following:

Default port	Protocol	Access type	Observations
20400-20410⁽¹⁾	TCP	HTTP	Listening port of the Altitude CTLive Service.

The following table displays the inbound connections to the Altitude CTLive Service:

From	To	Default local port	Protocol	Observations
CTLive	Altitude CTLive Service	20400-20410⁽¹⁾	TCP	Connection port with the Altitude CTLive Service.

The following table displays the outbound connections from the Altitude CTLive Service:

From	To	Default remote port	Protocol	Observations
Altitude CTLive Service	Altitude uCI Server	1500	TCP	Default port to access the Altitude uCI Server.

⁽¹⁾The port range depends on the number of Integration Server installations you have in the same machine. The first installation uses port 20400, the second uses port 20401, etc.

Altitude Hawk ports

The default ports for Altitude Hawk are the following:

Default port	Protocol	Access type	Observations
9091	TCP		Default port for the Prometheus component of Altitude Hawk.

The following table displays the outbound connections from Altitude Hawk:

From	To	Default remote port	Protocol	Observations
Altitude Hawk	Altitude uCI Server	1500	TCP	Default port to access the Altitude uCI Server.

Altitude Recorder ports

The default ports for the Altitude Recorder are the following:

Default port	Protocol	Observations
5550	TCP	Telephony gateway service.
5551	TCP	Channel service.
5552	TCP	Monitor service.
5553	TCP	Storage Server service.
5554	TCP	Channel file service.
5555	TCP	Player file transfer service.
5556	TCP	Storage web service.

The following table displays the inbound connections to Altitude Recorder

From	To	Default local port	Protocol	Observations
Altitude uCI Server	Altitude Recorder	5550	TCP	Telephony gateway service
	Altitude Recorder	5551	TCP	Channel service
	Altitude Recorder	5552	TCP	Monitor service
Altitude vBox	Altitude Recorder	5553	TCP	Storage Server service
	Altitude Recorder	5554	TCP	Channel File Transfer service
	Altitude Recorder	5555	TCP	Player file transfer service.
Altitude uCI Server	Altitude Recorder	5556	TCP	Storage web service.

Altitude Recorder 2 ports

The default ports for the Altitude Recorder 2 are the following:

Default port	Protocol	Access type	Observations
5101	TCP		Listening port.

The following table displays the inbound connections to the Altitude Recorder 2:

From	To	Default local port	Protocol	Observations
Altitude uCI Server	Altitude Recorder 2	5101	TCP	Export recordings
Altitude vBox	Altitude Recorder 2	5101	TCP	Recording upload
Interaction History	Altitude Recorder 2	5101	TCP	Play/download recordings
Management Portal	Altitude Recorder 2	5101	TCP	Play/download recordings

The following table displays the outbound connections from the Altitude Recorder 2:

From	To	Default remote port	Protocol	Observations
Altitude Recorder 2 migrator tool	Database engine	Database listening port	TCP	Access the database engine of the legacy Altitude Recorder.

Altitude SIP Phone ports

The following table displays the outbound connections from the Altitude SIP Phone:

From	To	Default remote port	Protocol	Observations
Altitude SIP Phone	Altitude uCI Server	1500	TCP	Default port to access the Altitude uCI Server.
Altitude SIP Phone	Altitude vBox	5060	UDP	Default SIP port.
Altitude SIP Phone	Altitude vBox	49152-65535	UDP	RTP/SRTP range ports.

Altitude Speech Servers ports

The needed ports and firewall exceptions for Altitude Speech Servers depend on the provider you are using.

Altitude Google Speech Server

The following table displays the inbound connections to the Altitude Google Speech Server:

From	To	Default local port	Protocol	Observations
Communication Server	Altitude Google Speech Server	5560	TCP	Connection port.
Communication Server	Altitude Google Speech Server	40000-50000	TCP	Audio ports.

The following table displays the outbound connections from the Altitude Google Speech Server:

From	To	Default remote port	Protocol	Observations
Altitude Google Speech Server	Communication Server	50000-51000	TCP	TTS audio results.
Altitude Google Speech Server	Google servers	443	TCP	⁽¹⁾

⁽¹⁾Allow all IP ranges described in https://www.gstatic.com/ipranges/goog.json.

Altitude Microsoft Speech Server

The following table displays the inbound connections to the Altitude Microsoft Speech Server:

From	To	Default local port	Protocol	Observations
Communication Server	Altitude Microsoft Speech Server	5561	TCP	Connection port.
Communication Server	Altitude Microsoft Speech Server	50000-60000	TCP	Audio ports.

The following table displays the outbound connections from the Altitude Microsoft Speech Server:

From	To	Default remote port	Protocol	Observations
Altitude Microsoft Speech Server	Communication Server	55000-56000	TCP	TTS audio results.
Altitude Microsoft Speech Server	Microsoft Cognitive Services Management	443	TCP	⁽¹⁾

⁽¹⁾Allow all IP ranges described in https://www.microsoft.com/en-us/download/details.aspx?id=56519, on section CognitiveServicesManagement.

Altitude uCI Server ports

The default ports for the Altitude uCI Server are the following:

Default port	Protocol	Access type	Observations
450	TCP	TSLIB	Avaya Telephony gateway running on a server. Connection for TSAPI Server Avaya using TSLIB.ini.
1443	TCP	Secure port	Listening port of Altitude uCI Server to accept secure connections from client applications.
1500	TCP/UDP		Default listening port of Altitude uCI Server to accept connections from client applications.
8181	TCP		Listening port of the Web Services Server process of Altitude uCI Server.
5672	TCP		Listening port of internal RabbitMQ component of Altitude uCI Server (used only internally).
49000-65536	TCP	SIP	Altitude vBox WebRTC telephony gateway.
Configurable	TCP	Secure port	Listening port of the internal RabbitMQ component of Altitude uCI Server when secure connections are enabled, and that you must define during the installation process (used only internally).

The following table displays the inbound connections to the Altitude uCI Server:

From	To	Default local port	Protocol	Observations
Avaya TSAPI Server	Altitude uCI Server	450	TCP	Connection for TSAPI Server Avaya using TSLIB.ini.
Altitude client applications	Altitude uCI Server	1443	TCP	Secure port.
Agent Lite	Altitude uCI Server	1500	TCP/UDP	Default listening port.
Altitude CTLive Service	Altitude uCI Server	1500	TCP/UDP	Default listening port.
Altitude Hawk	Altitude uCI Server	1500	TCP/UDP	Default listening port.
Altitude SIP Phone Standalone	Altitude uCI Server	1500	TCP/UDP	Default listening port.
Automated Agents Subsystem	Altitude uCI Server	1500	TCP	Default listening port.
GDPR Portal	Altitude uCI Server	1500	TCP	Default listening port.
Integration Server and uAgent Web	Altitude uCI Server	1500	TCP	Default listening port.
Interaction History	Altitude uCI Server	1500	TCP	Default listening port.
Management Portal	Altitude uCI Server	1500	TCP	Default listening port.
Reporting Database	Altitude uCI Server	1500	TCP	Default listening port.
Xperience Routing	Altitude uCI Server	1500	TCP	Default listening port.
	Altitude uCI Server	8181	TCP	Web Services Server.
Altitude uCI Server	Altitude uCI Server	5672	TCP	RabbitMQ (internal).
Altitude vBox WebRTC	Altitude uCI Server	49000-65536	TCP	Altitude vBox WebRTC telephony gateway.
Altitude uCI Server	Altitude uCI Server	Configurable	TCP	Secure RabbitMQ (internal, defined during the installation).

The following table displays the outbound connections from the Altitude uCI Server:

From	To	Default remote port	Protocol	Observations
Altitude uCI Server	Authentication Service	5100	TCP	Default port to access the Authentication Service.
Altitude uCI Server	Altitude vBox	5038	TCP	Telephony gateway access to Altitude vBox.
Altitude uCI Server	Communication Server	9054	TCP	Telephony gateway access to the Communication Server.
Altitude uCI Server	Connector for Microsoft Teams	5000	TCP	Telephony gateway access to the Connector for Microsoft Teams.
Altitude uCI Server	Connector for Microsoft Teams	5001	TCP	Telephony gateway access to the Connector for Microsoft Teams.
Altitude uCI Server	Connector for QMS	15550	TCP	Access to the Connector for QMS.
Altitude uCI Server	License Manager	1770	TCP	Default port to access the License Manager.
Altitude uCI Server	Remote Gateway	1740	TCP/UDP	Default port of the Remote Gateway.
Altitude uCI Server	Database engine	Database listening port	TCP	Access the database engine.
Altitude uCI Server	Altitude Recorder	5550	TCP	Telephony gateway service.
Altitude uCI Server	Altitude Recorder	5556	TCP	Storage web service.

Altitude vBox 5.1 ports

The default ports for Altitude vBox 5.1 are the following:

Default port	Protocol	Access type	Observations
22	TCP	SSH	Altitude vBox SSH access.
80	TCP	HTTP	Altitude vBox management.
443	TCP	HTTPS	Altitude vBox management.
5038	TCP	AMI	Altitude vBox telephony gateway.
5060	TCP/UDP	SIP	Default SIP port.
10000-30000	UDP	RTP	Base port RTP data.

The following table displays the inbound connections to Altitude vBox 5.1:

From	To	Default local port	Protocol	Observations
SSH client	Altitude vBox	22	TCP	SSH access.
Altitude uCI Server	Altitude vBox	5038	TCP	Altitude vBox telephony gateway.
Web browsers	Altitude vBox	80	TCP	HTTP access.
Web browsers	Altitude vBox	443	TCP	HTTPS access.
	Altitude vBox	5060	TCP/UDP	Default SIP port.
	Altitude vBox	10000-30000	UDP	Base port RTP data.

The following table displays the outbound connections from Altitude vBox 5.1:

From	To	Default remote port	Protocol	Observations
Altitude vBox	Altitude Recorder	5553	TCP	Storage Server service.

Altitude vBox 7 ports

The default ports for Altitude vBox 7 are the following:

Default port	Protocol	Access type	Observations
22	TCP	SSH	Altitude vBox SSH access.
443	TCP	HTTPS	Altitude vBox 7 management.
2812	TCP/UDP	HTTP	Monitoring interface.
5038	TCP	AMI	Altitude vBox 7 telephony gateway.
5060-5061	TCP/UDP	SIP	Default SIP port.
9100	TCP	HTTP	HTTP port to collect vBox node metrics⁽¹⁾
9200	TCP	HTTP	HTTP port to collect vBox pbx metrics.⁽¹⁾
9300	TCP	HTTP	HTTP port to collect vBox process metrics.⁽¹⁾
10060	TCP	SIP	TCP SIP port.
10063	WSS	SIP	WSS SIP port.
30000-50000	UDP	RTP	RTP/ SRTP range ports

⁽¹⁾Collecting statistics is an experimental feature, and decreases Altitude vBox performance. Also, the ports are using HTTP, and should be considered insecure.

The following table displays the inbound connections to Altitude vBox 7:

From	To	Default local port	Protocol	Observations
SSH client	Altitude vBox	22	TCP	SSH access.
Altitude uCI Server	Altitude vBox	5038	TCP	Altitude vBox telephony gateway.
Web browsers	Altitude vBox	443	TCP	HTTPS access.
Web browsers	Altitude vBox	2812	TCP	Monitoring interface.
	Altitude vBox	5060-5061	TCP/UDP	Default SIP port.
	Altitude vBox	9100	HTTP	vBox node metrics.
	Altitude vBox	9200	HTTP	vBox pbx metrics.
	Altitude vBox	9300	HTTP	vBox process metrics.
	Altitude vBox	10060	TCP	TCP SIP port.
	Altitude vBox	10063	WSS	WSS SIP port.
	Altitude vBox	30000-50000	UDP	RTP/SRTP range ports.

The following table displays the outbound connections from Altitude vBox 7:

From	To	Default remote port	Protocol	Observations
Altitude vBox	Altitude Recorder	5553	TCP	Storage Server service.
Altitude vBox		30000-50000	UDP	RTP/SRTP range ports.

Authentication Service ports

The default ports for the Authentication Service are the following:

Default port	Protocol	Access type	Observations
5100	TCP/UDP		Default port of the Authentication Service to accept connections from client applications.

The following table displays the inbound connections to the Authentication Service:

From	To	Default local port	Protocol
Altitude uCI Server	Authentication Service	5100	TCP/UDP
Integration Server and uAgent Web	Authentication Service	5100	TCP/UDP
Management Portal	Authentication Service	5100	TCP/UDP
Xperience Routing	Authentication Service	5100	TCP/UDP

Automated Agents ports

The default ports for Automated Agents are the following:

Default port	Protocol	Access type	Observations
1832	TCP	aaRPC	Used by Altitude Automated Agents Monitor to connect to Automated Agents Subsystem.
1832	UDP	aaBCAST	Broadcast service.
9001	TCP	HTTP	ASL Runner service.

The following table displays the inbound connections to Automated Agents:

From	To	Default local port	Protocol	Observations
Automated Agents Monitor	Automated Agents Subsystem	1832	TCP	Connection to the Automated Agents Subsystem.
External applications	Automated Agents Subsystem	9001	TCP	Connection from external applications to call ASL events.

The following table displays the outbound connections from Automated Agents:

From	To	Default remote port	Protocol	Observations
Automated Agents Subsystem	Altitude uCI Server	1500	TCP	Default port to access the Altitude uCI Server.
Automated Agents Subsystem	Xperience Routing	2300	TCP	Altitude Language Service⁽¹⁾

⁽¹⁾If you are not using the Altitude Language Service to communicate with Microsoft language services, Xperience Routing does not use the port.

Communication Server ports

The default ports for the Communication Server are the following:

Default port	Protocol	Access type	Observations
1234	TCP		Internal Web Manager port.
8080	TCP	HTTP	HTTP server for the Web Manager.
8081	TCP	HTTPS	HTTPS server for the Web Manager.
9054	TCP	CSTA	Listening port of the Communication Server that allows the telephony gateway to perform requests and receive events from the telephony switch.
5060	TCP/UDP	SIP	Default SIP port.
20000-?	UDP		Base port RTP data. 2 per each SIP trunk channel on ACS. ⁽¹⁾

The following table displays the inbound connections to the Communication Server:

From	To	Default local port	Protocol	Observations
Telephony switches	Communication Server	5060	TCP/UDP	Default SIP port to communicate with other telephony switches.
Web browsers	Communication Server	8080	TCP	HTTP access.
Web browsers	Communication Server	8081	TCP	HTTPS access.
Altitude uCI Server	Communication Server	9054	TCP	Communication Server telephony gateway
Altitude Google Speech Server	Communication Server	50000-51000	TCP	TTS audio results.
Altitude Microsoft Speech Server	Communication Server	55000-56000	TCP	TTS audio results.
	Communication Server	20000-?	UDP	Base port RTP data. 2 per each SIP trunk channel on ACS. ⁽¹⁾

The following table displays the outbound connections from the Communication Server:

From	To	Default remote port	Protocol	Observations
Communication Server	Telephony switches	5060	TCP	Default SIP port to communicate with other telephony switches.
Communication Server	Altitude Google Speech Server	5560	TCP	Connection port.
Communication Server	Altitude Google Speech Server	40000-50000	TCP	Audio ports.
Communication Server	Altitude Microsoft Speech Server	5561	TCP	Connection port.
Communication Server	Altitude Microsoft Speech Server	50000-60000	TCP	Audio ports.

⁽¹⁾The port range depends on the number of trunks configured, and the number of channels per trunk. If there are N trunks configured, with M channels per trunk, the port range is from 20000 to 20000 + 2*N*M.

Connector for Microsoft Teams ports

The default ports for the Connector for Microsoft Teams are the following:

Default port	Protocol	Access type	Observations
5000	TCP	HTTP	Connector for Microsoft Teams service.
5001	TCP	HTTPS	Connector for Microsoft Teams service.

The following table displays the inbound connections to the Connector for Microsoft Teams:

From	To	Default local port	Protocol	Observations
Altitude uCI Server	Connector for Microsoft Teams	5000	TCP	Telephony gateway access to the Connector for Microsoft Teams.
Altitude uCI Server	Connector for Microsoft Teams	5001	TCP	Telephony gateway access to the Connector for Microsoft Teams.

Connector for QMS ports

The default ports for the Connector for QMS are the following:

Default port	Protocol	Observations
5000	TCP	QMS Connector service.
1801	TCP/UDP	Microsoft Message Queueing
9001	TCP	QMS Gateway service.
9002	TCP	QMS AVR Gateway service.
15550	TCP	Connection between the QMS Control Server and the Altitude uCI Server.

The following table displays the inbound connections to the Connector for QMS:

From	To	Default local port	Protocol	Observations
	Connector for QMS	5000	TCP	QMS Connector service.
	Connector for QMS	1801	TCP/UDP	Microsoft Message Queueing.
	Connector for QMS	9001	TCP	QMS Gateway service.
	Connector for QMS	9002	TCP	QMS AVR Gateway service.
Altitude uCI Server	Connector for QMS	15550	TCP	Connection with the Altitude uCI Server.

GDPR Portal ports

The default ports for the GDPR Portal are the following:

Default port	Protocol	Access type	Observations
80	TCP	HTTP	Default port to access the web server through HTTP.
443	TCP	HTTPS	Default port to access the web server through HTTPS.

The following table displays the inbound connections to GDPR Portal:

From	To	Default local port	Protocol	Observations
Web browsers	GDPR Portal	80	TCP	HTTP access.
Web browsers	GDPR Portal	443	TCP	HTTPS access.

The following table displays the outbound connections from GDPR Portal:

From	To	Default remote port	Protocol	Observations
GDPR Portal	Altitude uCI Server	1500	TCP	Default port to access the Altitude uCI Server.

Integration Server and uAgent Web ports

The default ports for Integration Server and uAgent Web are the following:

Default port	Protocol	Access type	Observations
80	TCP	HTTP	Default port to access the web server through HTTP.
443	TCP	HTTPS	Default port to access the web server through HTTPS.
5600-5610⁽¹⁾	TCP	HTTP	Listening port of internal RabbitMQ component of Integration Server.
20000-20010⁽²⁾	TCP	HTTP	Listening port of internal ESF Service component of Integration Server.
20300-20310⁽³⁾	TCP	HTTP	Listening port of internal Altitude Session Service component of Integration Server.
25600-25610⁽³⁾	TCP	HTTP	Internal distribution port of internal RabbitMQ component of Integration Server.

The following table displays the inbound connections to Integration Server and uAgent Web:

From	To	Default local port	Protocol	Observations
Web browsers	Integration Server and uAgent Web	80	TCP	HTTP access.
Web browsers	Integration Server and uAgent Web	443	TCP	HTTPS access.
Web browsers	Integration Server and uAgent Web	49152-65535	UDP	RTP/SRTP range ports.
Altitude Bot Connector	Integration Server and uAgent Web	80	TCP	HTTP access.
Altitude Bot Connector	Integration Server and uAgent Web	443	TCP	HTTPS access.
Connector for IM	Integration Server and uAgent Web	80	TCP	HTTP port.
Connector for IM	Integration Server and uAgent Web	443	TCP	HTTPS port.
Interaction History	Integration Server and uAgent Web	80	TCP	HTTP access.
Interaction History	Integration Server and uAgent Web	443	TCP	HTTPS access.
RabbitMQ	Integration Server and uAgent Web	5600-5610⁽¹⁾	TCP	Connection port with RabbitMQ.
ESF Service	Integration Server and uAgent Web	20000-20010⁽²⁾	TCP	Connection port with the ESF Service.
Altitude Session Service	Integration Server and uAgent Web	20300-20310⁽³⁾	TCP	Connection port with the Altitude Session Service.

The following table displays the outbound connections from Integration Server and uAgent Web:

From	To	Default remote port	Protocol	Observations
Integration Server and uAgent Web	Altitude uCI Server	1500	TCP	Default port to access the Altitude uCI Server.
Integration Server and uAgent Web	Authentication Service	5100	TCP	Default port to access the Authentication Service.
Integration Server and uAgent Web	Web browsers	49152-65535	UDP	RTP/SRTP range ports.
Agent browsers	Google STUN servers	19302	UDP	Default port of the Google STUN servers.

⁽¹⁾The port range depends on the number of Integration Server installations you have in the same machine. The first installation uses port 5600, the second uses port 5601, etc.

⁽²⁾The port range depends on the number of Integration Server installations you have in the same machine. The first installation uses port 20000, the second uses port 20001, etc.

⁽³⁾The port range depends on the number of Integration Server installations you have in the same machine. The first installation uses port 20300, the second uses port 20301, etc.

Important

The ESF Service and the Altitude Session Service do not natively support HTTPS, since the services are accessed through the agent browser. To use HTTPS, you must use a proxy to map the external URL that the browser accesses into the internal URL to the matching port. For example, for the ESF service, map into port 20000.

Interaction History ports

The default ports for Interaction History are the following:

Default port	Protocol	Access type	Observations
Configurable	TCP	HTTP	Default port to access the web server through HTTP. Defined in the installation.

The following table displays the inbound connections to Interaction History:

From	To	Default local port	Protocol	Observations
Web browsers	Interaction History	Configurable	TCP	HTTP access.

The following table displays the outbound connections from Interaction History:

From	To	Default remote port	Protocol	Observations
Interaction History	Integration Server and uAgent Web	80	TCP	HTTP port.
Interaction History	Integration Server and uAgent Web	443	TCP	HTTPS port.
Interaction History	Altitude uCI Server	1500	TCP	Default port to access the Altitude uCI Server.

License Manager ports

The default ports for the License Manager are the following:

Default port	Protocol	Access type	Observations
1770	TCP		Listening port of the License Manager.

The following table displays the inbound connections to the License Manager:

From	To	Default local port	Protocol	Observations
Altitude uCI Server	License Manager	1770	TCP	Default port of the License Manager.

Management Portal ports

The default ports for Management Portal are the following:

Default port	Protocol	Access type	Observations
80	TCP	HTTP	Default port to access the web server through HTTP.
443	TCP	HTTPS	Default port to access the web server through HTTPS.

The following table displays the inbound connections to Management Portal:

From	To	Default local port	Protocol	Observations
Web browsers	Management Portal	80	TCP	HTTP access.
Web browsers	Management Portal	443	TCP	HTTPS access.

The following table displays the outbound connections from Management Portal:

From	To	Default remote port	Protocol	Observations
Management Portal	Altitude uCI Server	1500	TCP	Default port to access the Altitude uCI Server.
Management Portal	Authentication Service	5100	TCP	Default port to access the Authentication Service.

Remote Gateway ports

The default ports for the Remote Gateway server are the following:

Default port	Protocol	Access type	Observations
1740	TCP/UDP		Listening port of the Remote Gateway Server.

The following table displays the inbound connections to the Remote Gateway:

From	To	Default local port	Protocol	Observations
Altitude uCI Server	Remote Gateway	1740	TCP/UDP	Default port of the Remote Gateway.

Reporting Database ports

The following table displays the outbound connections from the Reporting Database:

From	To	Default remote port	Protocol	Observations
Reporting Database	Altitude uCI Server	1500	TCP	Default port to access the Altitude uCI Server.
Reporting Database	SQL Server	1433	TCP
Reporting Database	SQL Server	1434	TCP/UDP
Reporting Database	SQL Server	2382	TCP
Reporting Database	SQL Server	2383	TCP
Reporting Database	SQL Server	135⁽¹⁾	TCP
Reporting Database	SQL Server	80	TCP
Reporting Database	SQL Server	443	TCP
Reporting Database	PostgreSQL	5432	TCP

⁽¹⁾The port must be open in all SQL Server machines that are accessed by SQL Server linked servers.

Xperience Routing ports

The default ports for the Xperience Routing server are the following:

Default port	Protocol	Access type	Observations
80	TCP	HTTP	Default port to access the web server through HTTP.
443	TCP	HTTPS	Default port to access the web server through HTTPS.
2300	TCP		Port to access Microsoft language services.

The following table displays the inbound connections to Xperience Routing:

From	To	Default local port	Protocol	Observations
Web browsers	Xperience Routing	80	TCP	HTTP access.
Web browsers	Xperience Routing	443	TCP	HTTPS access.
Web browsers	Xperience Routing	2300	TCP	Altitude Language Service⁽¹⁾
Automated Agents Subsystem	Xperience Routing	2300	TCP	Altitude Language Service⁽¹⁾

The following table displays the outbound connections from Xperience Routing:

From	To	Default remote port	Protocol	Observations
Xperience Routing	Authentication Service	5100	TCP	Default port to access the Authentication Service.
Xperience Routing	Altitude uCI Server	1500	TCP	Default port to access the Altitude uCI Server.
Xperience Routing	Microsoft AzureSQL	5432	TCP	⁽¹⁾⁽²⁾
Xperience Routing	Microsoft Cognitive Services Management	443	TCP	⁽¹⁾⁽³⁾

⁽¹⁾If you are not using the Altitude Language Service to communicate with Microsoft language services, Xperience Routing does not use the port.

⁽²⁾Allow all IP ranges described in https://www.microsoft.com/en-us/download/details.aspx?id=56519, on section AzureSQL.

⁽³⁾Allow all IP ranges described in https://www.microsoft.com/en-us/download/details.aspx?id=56519, on section CognitiveServicesManagement.