Index

A B C D E F G H I J K L M N O P Q R S T U V W X Y
All Classes and Interfaces|All Packages|Constant Field Values|Serialized Form

S

SameNationalDestinationCodeDialing - Enum constant in enum class altitude.integrationServer.types.EntityType

Same National Destination Code Dialing

Saturday - Enum constant in enum class altitude.integrationServer.types.DayOfWeek

Saturday.

SaveActivityErrorAdapter - Class in altitude.integrationServer.events

Adapter for handling SaveActivityErrorEvent events.

SaveActivityErrorAdapter() - Constructor for class altitude.integrationServer.events.SaveActivityErrorAdapter

SaveActivityErrorEvent - Class in altitude.integrationServer.events

Notifies that an error occurred while trying to save an activity.

SaveActivityErrorEvent() - Constructor for class altitude.integrationServer.events.SaveActivityErrorEvent

SaveActivityErrorListener - Interface in altitude.integrationServer.events

Interface for handling SaveActivityErrorEvent events.

SavedExcelFileName - Enum constant in enum class altitude.integrationServer.types.SavedReportBuiltInColumn

Saved Excel File Name

SavedReport - Class in altitude.integrationServer.types

Represents a saved report.

SavedReport - Enum constant in enum class altitude.integrationServer.types.EntityType

Saved Report

SavedReport() - Constructor for class altitude.integrationServer.types.SavedReport

SavedReportBasePermission - Class in altitude.integrationServer.types

Represents the saved report base permission

SavedReportBasePermission() - Constructor for class altitude.integrationServer.types.SavedReportBasePermission

SavedReportBasePermissionRequest - Class in altitude.integrationServer.types

Represents the saved report base permission request

SavedReportBasePermissionRequest() - Constructor for class altitude.integrationServer.types.SavedReportBasePermissionRequest

SavedReportBuiltInColumn - Enum Class in altitude.integrationServer.types

Built in columns of the SavedReport table schema

SavedReportCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi

Interface for handling CursorClosedEvent events.

SavedReportFormat - Enum Class in altitude.integrationServer.types

Represents the format types of saved report publish files.

SavedReportPermissionBase - Class in altitude.integrationServer.types

Represents the saved report permission base

SavedReportPermissionBase() - Constructor for class altitude.integrationServer.types.SavedReportPermissionBase

SavedReportPermissionRequestBase - Class in altitude.integrationServer.types

Represents the saved report permission request base

SavedReportPermissionRequestBase() - Constructor for class altitude.integrationServer.types.SavedReportPermissionRequestBase

SavedReportPermissions - Enum constant in enum class altitude.integrationServer.types.EntityType

Saved report permissions

SavedReportPublishFileStatus - Enum Class in altitude.integrationServer.types

Represents the publish file status of a requested ( spooled ) saved report.

SavedReportPublishStatus - Enum Class in altitude.integrationServer.types

Represents the publishing status of a requested ( spooled ) report.

SavedReportRolePermission - Class in altitude.integrationServer.types

Represents the saved report role permission

SavedReportRolePermission() - Constructor for class altitude.integrationServer.types.SavedReportRolePermission

SavedReportRolePermissionRequest - Class in altitude.integrationServer.types

Represents the saved report role permission request

SavedReportRolePermissionRequest() - Constructor for class altitude.integrationServer.types.SavedReportRolePermissionRequest

SavedReportStatus - Enum Class in altitude.integrationServer.types

Represents the saved status of a requested ( spooled ) report.

SavedReportUpdateRequest - Class in altitude.integrationServer.types

Contains the data used to create a team.

SavedReportUpdateRequest() - Constructor for class altitude.integrationServer.types.SavedReportUpdateRequest

SavedReportUpdateRequestBase - Class in altitude.integrationServer.types

Contains the data used to update a saved report.

SavedReportUpdateRequestBase() - Constructor for class altitude.integrationServer.types.SavedReportUpdateRequestBase

SavedRichFileName - Enum constant in enum class altitude.integrationServer.types.SavedReportBuiltInColumn

Saved Rich File Name

SavedToFile - Enum constant in enum class altitude.integrationServer.types.SavedReportBuiltInColumn

Saved To File

SavedToFileStatus - Enum constant in enum class altitude.integrationServer.types.SavedReportBuiltInColumn

Saved To File Status

scheduleContact(Attribute[], String, String, String, Duration, int, int, GregorianCalendar, String, int, String, boolean, String, SkillInProfile[], String) - Method in interface altitude.integrationServer.iJavaApi.ICampaign

Schedules a contact for a contact profile.

scheduleContact(Attribute[], String, String, String, Duration, int, int, GregorianCalendar, String, int, String, boolean, String, SkillInProfile[], String, String) - Method in interface altitude.integrationServer.iJavaApi.ICampaign

Schedules a contact for a contact profile.

scheduleContact(Attribute[], String, String, Duration, int, int, GregorianCalendar, String, int, String, boolean, String, SkillInProfile[]) - Method in interface altitude.integrationServer.iJavaApi.ICampaign

Schedules a contact for a contact profile.

scheduleContact(Attribute[], String, String, Duration, int, int, GregorianCalendar, String, int, String, boolean, String, SkillInProfile[], String) - Method in interface altitude.integrationServer.iJavaApi.ICampaign

Schedules a contact for a contact profile.

Scheduled - Enum constant in enum class altitude.integrationServer.types.ContactSchedulingStatus

Scheduled.

ScheduledContact - Class in altitude.integrationServer.types

Represents a scheduled contact.

ScheduledContact() - Constructor for class altitude.integrationServer.types.ScheduledContact

ScheduledContactBase - Class in altitude.integrationServer.types

Represents a scheduled contact.

ScheduledContactBase() - Constructor for class altitude.integrationServer.types.ScheduledContactBase

ScheduledContactStatus - Enum Class in altitude.integrationServer.types

Represents the status of a scheduled contact.

ScheduledReport - Enum constant in enum class altitude.integrationServer.types.EntityType

Scheduled Report

ScheduledReportBasePermission - Class in altitude.integrationServer.types

Represents the scheduled report base permission

ScheduledReportBasePermission() - Constructor for class altitude.integrationServer.types.ScheduledReportBasePermission

ScheduledReportBasePermissionRequest - Class in altitude.integrationServer.types

Represents the scheduled report base permission request

ScheduledReportBasePermissionRequest() - Constructor for class altitude.integrationServer.types.ScheduledReportBasePermissionRequest

ScheduledReportPermissionBase - Class in altitude.integrationServer.types

Represents the scheduled report permission base

ScheduledReportPermissionBase() - Constructor for class altitude.integrationServer.types.ScheduledReportPermissionBase

ScheduledReportPermissionRequestBase - Class in altitude.integrationServer.types

Represents the scheduled report permission request base

ScheduledReportPermissionRequestBase() - Constructor for class altitude.integrationServer.types.ScheduledReportPermissionRequestBase

ScheduledReportRequestDetail - Enum constant in enum class altitude.integrationServer.types.EntityType

Scheduled Report Request Detail

ScheduledWork - Enum constant in enum class altitude.integrationServer.types.EntityType

Background Task Schedule

ScheduledWorkDetail - Enum constant in enum class altitude.integrationServer.types.EntityType

Scheduled Work Detail

ScheduleEndDate - Enum constant in enum class altitude.integrationServer.types.CampaignBuiltInColumn

Schedule End Date

ScheduleIsActive - Enum constant in enum class altitude.integrationServer.types.CampaignBuiltInColumn

Schedule Is Active

ScheduleMomentType - Enum Class in altitude.integrationServer.types

Represents the types of schedule moments.

Scheduler_CouldNotSetCpProfileNoLicense - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Scheduler - Cannot change the campaign profile because no licenses are available

Scheduler_CouldNotSetPredictiveModeCampaignProfile - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Scheduler - Cannot set predictive mode in campaign profile

Scheduler_CouldNotSetScheduledImGwCpProfileNoLicense - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Scheduler - Cannot set a scheduled IM gateway profile

Scheduler_CouldNotSetScheduledTelephonyGatewayCampaignProfile - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Scheduler - Cannot set a scheduled telephony gateway profile

ScheduleStartDate - Enum constant in enum class altitude.integrationServer.types.CampaignBuiltInColumn

Schedule Start Date

SchedulingStatus - Enum constant in enum class altitude.integrationServer.types.ContactHistoryBuiltInColumn

Scheduling Status

Screen - Enum constant in enum class altitude.integrationServer.types.RecordingType

Screen.

ScreenAndTelephony - Enum constant in enum class altitude.integrationServer.types.RecordingType

Screen and telephony.

ScriptChangedAdapter - Class in altitude.integrationServer.events

Adapter for handling ScriptChangedEvent events.

ScriptChangedAdapter() - Constructor for class altitude.integrationServer.events.ScriptChangedAdapter

ScriptChangedEvent - Class in altitude.integrationServer.events

Notifies that the script for a specific campaign changed.

ScriptChangedEvent() - Constructor for class altitude.integrationServer.events.ScriptChangedEvent

ScriptChangedListener - Interface in altitude.integrationServer.events

Interface for handling ScriptChangedEvent events.

ScriptDocumentBuiltInColumn - Enum Class in altitude.integrationServer.types

Built in columns of the ScriptDocument table schema

ScriptDocumentCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi

Interface for handling CursorClosedEvent events.

ScriptDocumentInfo - Class in altitude.integrationServer.types

Stores information of an script document.

ScriptDocumentInfo() - Constructor for class altitude.integrationServer.types.ScriptDocumentInfo

ScriptDocumentType - Enum Class in altitude.integrationServer.types

Represents the type of an script document.

ScriptInfo - Class in altitude.integrationServer.types

Information about a script

ScriptInfo() - Constructor for class altitude.integrationServer.types.ScriptInfo

ScriptLanguage - Enum constant in enum class altitude.integrationServer.types.ScriptType

Script language.

ScriptSessInPrevElapsed - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Elapsed time in "Script Session in Preview" state

ScriptSessInPrevIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

ScriptSessInPrevInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

ScriptSessInPrevMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Script Session in Preview" state

ScriptSessInPrevN - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

ScriptSessInPrevOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

ScriptSessInPrevSince - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

"Script Session in Preview" state start moment

ScriptSessInPrevTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Script Session in Preview" state

ScriptSession - Enum constant in enum class altitude.integrationServer.types.BuiltInDimension

ScriptSession dimension

ScriptSession - Enum constant in enum class altitude.integrationServer.types.EntityType

Script session

ScriptSessionAgentId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session Agent Id

ScriptSessionBusinessSegmentId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session Business Segment Id

ScriptSessionBusinessStatus - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session Business Status

ScriptSessionBusinessStatus - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn

Script Session Business Status

ScriptSessionBusinessStatus - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Script Session Business Status

ScriptSessionCampaignId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session Campaign Id

ScriptSessionContactId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session Contact Id

ScriptSessionContactListId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session Contact List Id

ScriptSessionContactProfileId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session Contact Profile Id

ScriptSessionDirectoryId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session Directory Id

ScriptSessionDuration - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session Duration

ScriptSessionDuration - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn

Script Duration

ScriptSessionDuration - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Script Duration

ScriptSessionEndStatus - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session End Status

ScriptSessionEndStatus - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn

Script Session End Status

ScriptSessionEndStatus - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Script Session End Status

ScriptSessionGmtEndMoment - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session GMT End Moment

ScriptSessionGmtEndMoment - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn

Script Session GMT End Moment

ScriptSessionGmtEndMoment - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Script Session GMT End Moment

ScriptSessionGmtStartMoment - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session GMT Start Moment

ScriptSessionGmtStartMoment - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn

Script Session GMT Start Moment

ScriptSessionGmtStartMoment - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Script Session GMT Start Moment

ScriptSessionId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session ID

ScriptSessionId - Enum constant in enum class altitude.integrationServer.types.ContactHistoryBuiltInColumn

Script session Id

ScriptSessionId - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn

Script session Id

ScriptSessionId - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Script session Id

ScriptSessionId - Enum constant in enum class altitude.integrationServer.types.InteractionThreadBuiltInColumn

Script session Id

ScriptSessionId - Enum constant in enum class altitude.integrationServer.types.RecordingBuiltInColumn

Script session Id

ScriptSessionMoment - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session Moment

ScriptSessionMoment - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn

Start Script Moment

ScriptSessionMoment - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Start Script Moment

ScriptSessionServiceId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session Service Id

ScriptSessionSkillProfileId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session Skill Profile Id

ScriptSessionTaskDefinitionId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session Task Definition Id

ScriptSessionWasRecorded - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session Was Recorded

ScriptSessionWasRecorded - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn

Script Recorded

ScriptSessionWasRecorded - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Script Recorded

ScriptSessionWorkflowDefinitionId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session Workflow Definition Id

ScriptSessionWorkflowProcessId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session Workflow Process Id

ScriptSessionWorkflowTaskId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Script Session Workflow Task Id

ScriptType - Enum Class in altitude.integrationServer.types

Represents the type of a workflow script.

ScriptType - Enum constant in enum class altitude.integrationServer.types.CampaignBuiltInColumn

Script Type

Second - Enum constant in enum class altitude.integrationServer.types.WeekOfMonth

Second week of month.

Secondary - Enum constant in enum class altitude.integrationServer.types.InteractionLevel

Secondary level.

sendCustomData(String, byte[]) - Method in interface altitude.integrationServer.iJavaApi.IAgentManager

Sends custom data (blind data) to applications.

sendData(String, Attribute[]) - Method in interface altitude.integrationServer.iJavaApi.ICampaign

Sends data to the agent.

SendData - Enum constant in enum class altitude.integrationServer.types.SessionCreationMode

Send data.

sendDigits(String) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia

Sends a sequence of digits.

SendDigits - Enum constant in enum class altitude.integrationServer.types.PhoneRequest

Dials the digits.

sendEmailDocument(String, String, String, String, String, int, Attachment[], Attribute[], int, int) - Method in interface altitude.integrationServer.iJavaApi.ISession

Sends an email with a document.

sendEmailDocument(String, String, String, String, String, int, Attachment[], Attribute[], int, int, PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.ISession

Sends an email with a document.

sendEmailDocumentMedia(int, String, String, String, String, String, int, Attachment[], Attribute[], int, int) - Method in interface altitude.integrationServer.iJavaApi.ISession

Sends an email with a media document.

sendEmailDocumentMedia(int, String, String, String, String, String, int, Attachment[], Attribute[], int, int, PurposeFilter) - Method in interface altitude.integrationServer.iJavaApi.ISession

Sends an email with a media document.

sendEmailMime(String, String, String, String, String, byte[]) - Method in interface altitude.integrationServer.iJavaApi.ISession

Sends an email encoded in MIME format and returns the identifier of the email.

sendEmailMimeMedia(int, String, String, String, String, String, byte[]) - Method in interface altitude.integrationServer.iJavaApi.ISession

Sends an email encoded in MIME format and returns the identifier of the email.

sendEmailText(String, String, String, String, String, BodyType, String, Attachment[]) - Method in interface altitude.integrationServer.iJavaApi.ISession

Sends an email with text.

sendEmailTextMedia(int, String, String, String, String, String, BodyType, String, Attachment[]) - Method in interface altitude.integrationServer.iJavaApi.ISession

Sends an email with attachments.

sendGenericData(GenericDataType, byte[]) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia

Requests for a generic service.

SendGenericData - Enum constant in enum class altitude.integrationServer.types.PhoneRequest

Requests for generic service.

sendIMMessage(String, String, String, String, Integer, Integer, String) - Method in interface altitude.integrationServer.iJavaApi.ICustomInteractionManager

Sends a text IM Message(outbound direction).

sendIMMessage(String, String, String, String, String) - Method in interface altitude.integrationServer.iJavaApi.ISession

Sends a text IM Message(outbound direction).

sendIMTemplatedMessage(String, String, String, String, Integer, Integer, String, String, String, TemplateParameter[], TemplateParameter[], TemplateParameter[]) - Method in interface altitude.integrationServer.iJavaApi.ICustomInteractionManager

Sends a templated IM Message(outbound direction, typically for WhatsApp media).

sendIMTemplatedMessage(String, String, String, String, String, String, String, TemplateParameter[], TemplateParameter[], TemplateParameter[]) - Method in interface altitude.integrationServer.iJavaApi.ISession

Sends a templated IM Message(outbound direction, typically for WhatsApp media).

sendMessage(String) - Method in interface altitude.integrationServer.iJavaApi.IIMCustomInteraction

Sends a message in the interaction.

sendMessage(String, InteractionLevel, boolean) - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia

Sends a message in the interaction.

sendMessage(String, String) - Method in interface altitude.integrationServer.iJavaApi.IAgentManager

Sends a message to an agent.

sendMessage(String, String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager

Sends a message to a campaign.

sendMessage(String, String) - Method in interface altitude.integrationServer.iJavaApi.ITeamManager

Sends a message to a team.

SendMessage - Enum constant in enum class altitude.integrationServer.types.InstantMessagingRequest

Sends the message.

Sent - Enum constant in enum class altitude.integrationServer.types.ExternalInteractionStatus

If the message was successfully sent, for outbound.

SentEmail - Class in altitude.integrationServer.types

Holds information of an sent email.

SentEmail() - Constructor for class altitude.integrationServer.types.SentEmail

SentEmailBuiltInColumn - Enum Class in altitude.integrationServer.types

Built in columns of the SentEmail table schema

SentEmailCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi

Interface for handling CursorClosedEvent events.

SentEmailStatus - Enum Class in altitude.integrationServer.types

Represents the status of a sent email.

SentFailed - Enum constant in enum class altitude.integrationServer.types.ExternalInteractionStatus

If the message sending failed, for outbound.

SentSocial - Class in altitude.integrationServer.types

Holds information of an sent social.

SentSocial() - Constructor for class altitude.integrationServer.types.SentSocial

SentSocialBuiltInColumn - Enum Class in altitude.integrationServer.types

Built in columns of the SentSocial table schema

SentSocialCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi

Interface for handling CursorClosedEvent events.

SentSocialStatus - Enum Class in altitude.integrationServer.types

Represents the status of a sent social.

September - Enum constant in enum class altitude.integrationServer.types.Month

September.

SerdesErrorMessage - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType

Serdes error message

Server_ActivityCreationFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Contact creation failed

Server_ActivityDataInsertFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Contact data insertion failed

Server_ActivityDataUpdateFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Contact data update failed

Server_ActivityOutcomeInsertionFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Business data insertion failed

Server_ActivityUpdateFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Contact update failed

Server_AfinitiAgentEnabledInvalidConfiguration - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Invalid configuration

Server_AfinitiAgentPredictiveInvalidConfiguration - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Invalid configuration

Server_AfinitiCampaignInvalidConfiguration - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Invalid configuration

Server_AfinitiConnectionAvailable - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Afiniti Routing Engine is available

Server_AfinitiConnectionUnavailable - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Afiniti Routing Engine is not available

Server_AfinitiPairingByPriorityInvalidConfiguration - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Invalid configuration

Server_AfinitiPairingByPriorityValidConfiguration - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Invalid configuration

Server_AfinitiSocketCreationError - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Afiniti socket port could not be opened

Server_AfinitiUnsupportedProtocolVersion - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Afiniti unsupported protocol version

Server_AgentCannotOpenStrategyCampaign - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Agent cannot open campaign

Server_AgentClearedWithForcedLogin - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Agent cleared due to forced login (with uAgent, IVR or uRouter)

Server_AgentConnectionLost - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Connection lost (with uAgent, IVR or uRouter)

Server_AgentExtensionCleared - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Agent extension was cleared.

Server_AgentInvalidLogin - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Agent login failed (from uAgent, Management Portal, IVR or uRouter)

Server_AgentLoginNetworkFailure - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Agent login failed due to network problems

Server_AgentSkillProfileOperationFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Failed to restore agent campaign state

Server_AnomalyDetectedContactStatus - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Anomaly detected in contact status

Server_AssistedProcessDied - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Process died

Server_AssistedProcessLaunched - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Process launched

Server_AssistedProcessLaunchFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Process Launch Failed

Server_AuditStorageLimitThreshold - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Exhausted free space in the auditing system storage drive.

Server_AuditStorageWarningThreshold - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Little free space in the auditing system storage drive.

Server_AuditWriteFailShutdown - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Server shutting down due to audit write failure.

Server_BootingWithProblems - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Booting with problems

Server_BulkLoaderFinishedWithErrors - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Bulk Loader finished with errors

Server_BusinessDataTableChangeCompletedWithWarnings - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Business data table change completed with warnings

Server_CacheAndLogFlushAsInconsistentCC - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Counters error

Server_CacheAndLogFlushErrorInLogging - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Logging error

Server_CacheAndLogFlushFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Counters failed

Server_CacheAndLogFlushTooSlow - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Performance problem

Server_CacheRollupRecoverFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Roll up recover failed

Server_CampaignBusinessSegmentEvaluationFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Campaign business segment evaluation failed

Server_CampaignHasNoDefaultOutboundRule - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Campaign has no default outbound rule

Server_ContactsEndDetected - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Contacts end detected

Server_CouldNotOpenImGwInCp - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Failed to open an IM gateway in campaign because the switch is down

Server_CouldNotOpenTelephonyGatewayInCampaign - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Failed to open a telephony gateway in campaign because the switch is down

Server_CouldNotSendOutboundNonConnectedItr - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Outbound email couldn't be sent

Server_CreationFailure - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Cube creation failed

Server_CreationRollbackFailure - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Cube creation rollback failed

Server_Cvs2DocmFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Error saving CSV file in docm

Server_Cvs2FileFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Error saving CSV file

Server_DatabaseAccessError - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Database access error

Server_DatabaseOutOfSpace - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Database is out of space

Server_DataFieldInsertFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Business data field insertion failed

Server_DataFieldUpdateFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Business data update failed

Server_DataMaintenanceFinished - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Data maintenance finished.

Server_DataMaintenanceStarted - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Data maintenance started.

Server_DeleteCampaignLoggingPerformed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Deleted campaign logs

Server_DeleteInstanceLoggingPerformed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Deleted contact center logs

Server_DocmFinalWarningThreshold - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Extremely low free space in the document repository's drive.

Server_DocmFirstWarningThreshold - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Low free space in the document repository's drive.

Server_DocmThresholdRestored - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Recovered free space in the document repository's drive.

Server_DocRepositoryPathInv - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Invalid document repository path

Server_DocumentEventFailedMetaError - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Failed to insert a document service event (Meta error).

Server_DocumentEventFailedSerdesError - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Failed to insert a document service event (Serdes error).

Server_EarlyWarningBlockedProcessRestart - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Process recovery imminent

Server_EarlyWarningBlockedProcessShutdown - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - System shutdown imminent

Server_EmailFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Error emailing report

Server_EmailGatewayDown - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - The email gateway went down

Server_EmailNotificationsSmtpOauthAuthCodeCantEstablish - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Cannot establish connection to the Email Notifications SMTP server using OAuth (Authorization Code).

Server_EmailNotificationsSmtpOauthAuthSessionNearlyExpired - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Authentication session for contact center Email Notifications is about to expire.

Server_EmailNotificationsSmtpOauthClientCredCantEstablish - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Cannot establish connection to the Email Notifications SMTP server using OAuth (Client Credentials).

Server_ErrorObtainingExternalPassword - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Error obtaining External Password.

Server_Excel2FileFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Error saving Excel file

Server_ExternalContactValidatorConnectionFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Failed to connect to the external contact validator.

Server_ExternalContactValidatorConnectionSuccess - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Successful connection to the external contact validator.

Server_ExternalContactValidatorConnectionTimeout - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - External contact validator connection timeout.

Server_ExternalContactValidatorConnectionTimeoutRecovered - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - External contact validator connection timeout recovered.

Server_ExternalContactValidatorNotActive - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - External contact validator not active.

Server_ExternalFailedTryWebServiceNotActive - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - External failed-try web service not active.

Server_ExternalPasswordGeneratorServiceNotAvailable - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - External Password Generator Service not available.

Server_ExtremelyLowFreeSpaceTraceThreshold - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Extremely low free space in the traces' drive.

Server_FailedCampaignImGatewayRecovery - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Campaign failed to recover from a switch's death

Server_FailedCampaignTelephonyGatewayRecovery - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Campaign failed to recover from a switch's death

Server_FailedClosingImGwInCp - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Failed to close an IM gateway in campaign

Server_FailedClosingTelephonyGatewayInCampaign - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Failed to close a telephony gateway in campaign

Server_FailedOpeningImGwInCp - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Failed to open an IM gateway in campaign

Server_FailedOpeningTelephonyGatewayInCampaign - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Failed to open a telephony gateway in campaign

Server_FailedRuleApplied - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Failure rule actions applied

Server_FailedTryWebServiceConnectionFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Failed to connect to the failed-try web service resource.

Server_FailedTryWebServiceConnectionSuccess - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Successful connection to the failed-try web service resource.

Server_FailedTryWebServiceConnectionTimeout - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Failed-try web service connection timeout.

Server_FailedTryWebServiceConnectionTimeoutRecovered - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Failed-try web service connection timeout recovered.

Server_GatewayDown - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - The IM gateway went down

Server_GatewayNoReply - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - The telephony gateway did not respond

Server_GatewayStoppedByUser - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Gateway has been manually stopped.

Server_GenerationError - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Report generation failed

Server_ImGwNoReply - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - The IM gateway did not respond

Server_ImmediateReportNoData - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Immediate Report has no data

Server_ImportReportTemplateFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Import of report template failed

Server_ImportSchemaFailedInvalidField - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Import schema operation failed

Server_InitializationFailure - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Failed to load template on report generation

Server_InsertItrSkillProfileFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Skill Profile insert failed

Server_InstantaneousCountersRecoveryAborted - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Instantaneous Counters Recovery aborted

Server_InteractionEventFailedMetaError - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Failed to insert an interaction event (Meta error).

Server_InteractionEventFailedSerdesError - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Failed to insert an interaction event (Serdes error).

Server_InvalidContactProfile - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Invalid contact profile

Server_InvalidCpuReservation - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - VMware Invalid CPU reservation.

Server_InvalidMemoryReservation - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - VMware Invalid Memory Reservation.

Server_InvalidOperationalFilter - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Invalid operational filter

Server_InvalidPowerPlan - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Invalid Power Plan.

Server_LastAgentAvailabilityBroken - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Last agent availability broken

Server_LicenseEventFailedMetaError - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Failed to insert license event (Meta error).

Server_LicenseEventFailedSerdesError - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Failed to insert license event (Serdes error).

Server_LowFreeSpaceTrace25Threshold - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Low free space in the traces' drive.

Server_LowFreeSpaceTrace50Threshold - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Low free space in the traces' drive.

Server_LowFreeSpaceTrace75Threshold - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Low free space in the traces' drive.

Server_LowFreeSpaceTraceHighThreshold - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Low free space in the traces' drive.

Server_MaxUsersInLimitMode - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Maximum number of logged agents was reached.

Server_MemoryLimitExceededConvertingReportExcel - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Memory limit exceeded converting report to Excel format

Server_NameDeterminationFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Error determining the name of the report

Server_NoMoreTableFields - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - No more shared memory for contact or campaign table

Server_NToDialTooLow - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Low number of predictive calls

Server_PrintingFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Error printing report

Server_RabbitMqFinalWarningThreshold - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Extremely low free space in the RabbitMQ database's drive.

Server_RabbitMqFirstWarningThreshold - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Low free space in the RabbitMQ database's drive.

Server_RabbitMqLimitThreshold - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Exhausted free space in the RabbitMQ database's drive.

Server_RabbitMqThresholdRestored - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Recovered free space in the RabbitMQ database's drive.

Server_RemoteDistributionLocked - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Router stopped distributing calls

Server_RemoteDistributionUnlocked - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Router resumed call distribution

Server_ReportAbortLowDiskSpace - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Report generation failed due to insuficient free storage space on disk

Server_ReportGenerationErrorComms - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Report generation failed due to communications problem

Server_ReportGenerationErrorData - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Report generation failed due to invalid data

Server_ReportGenerationErrorTimed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Report generation timed out

Server_ReportMaxSizeExceeded - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Report size limit reached.

Server_ReportMemoryExceeded - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Memory limit exceeded while completing report generation.

Server_ReservedCpuStatsChanged - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - VMware Reserved CPU stats changed

Server_ReservedMemoryStatsChanged - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - VMware Reserved memory stats changed

Server_Rich2DocmFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Error saving rich report in docm

Server_Rich2FileFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Error saving rich report to file

Server_ScheduledReportNoData - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Scheduled Report has no data

Server_ScoringQueueCongested - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Scoring queue is congested, holding agent operations.

Server_ScoringQueueCongestedCeased - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Scoring queue is back to normal, resuming agent operations.

Server_SslCertificateExpiring - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - The SSL Certificate is expiring in less than 30 days.

Server_SupervisorConnectionLost - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Connection lost with Management Portal

Server_SystemDownAbnormally - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - System went down abnormally

Server_TaskAborted - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Task aborted

Server_TaskDiscardedAfterMaxTries - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Task discarded

Server_TaskFinished - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Task finished

Server_TelephonyGatewayDown - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - The telephony gateway went down

Server_ToolsNotInstalled - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - VMware tools not installed.

Server_Trace50ThresholdRestored - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Recovered free space in the traces' drive.

Server_Trace75ThresholdRestored - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Recovered free space in the traces' drive.

Server_TraceDumpPrivateRestored - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Recovered free space in the crash dump's drive.

Server_TraceDumpPrivateThreshold - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Low free space in the crash dump's drive.

Server_TraceDumpSmallRestored - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Recovered free space in the crash dump's drive.

Server_TraceDumpSmallThreshold - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Very low free space in the crash dump's drive.

Server_TraceHighThresholdRestored - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Recovered free space in the traces' drive.

Server_TraceThresholdRestored - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Recovered free space in the trace's drive.

Server_TransitionToGreen - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - KPI went green

Server_TransitionToRed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - KPI went red

Server_TransitionToYellow - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - KPI went yellow

Server_UserSqlDatabaseAccessError - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Database user access error

Server_VirtualMachineMigrated - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - VMware Virtual machine migrated

Server_WorkflowAssignTaskScriptErrors - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Expression errors on assign task.

Server_WorkflowOutboundContactTaskScriptErrors - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Expression errors on outbound contact task.

Server_WorkflowTransitionPointScriptErrors - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Expression errors on transition point.

Server_WrongMediaType - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Wrong media type, defaulting to a built in

Server_Xml2CvsFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Error converting report to CSV format

Server_Xml2DocmFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Saving the report in docm failed

Server_Xml2ExcelFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Error converting report to Excel format

Server_Xml2FileFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Error saving report to file

Server_Xml2RichFailed - Enum constant in enum class altitude.integrationServer.types.SystemEventType

Server - Error converting report to rich format

ServerAdapter - Class in altitude.integrationServer.events

Adapter for handling ServerEvent events.

ServerAdapter() - Constructor for class altitude.integrationServer.events.ServerAdapter

ServerEvent - Class in altitude.integrationServer.events

Base class for all the events related to the Altitude uCI Server.

ServerEvent() - Constructor for class altitude.integrationServer.events.ServerEvent

ServerListener - Interface in altitude.integrationServer.events

Interface for handling ServerEvent events.

Service - Enum constant in enum class altitude.integrationServer.types.BuiltInDimension

Service dimension

Service - Enum constant in enum class altitude.integrationServer.types.EntityType

Service

ServiceAdapter - Class in altitude.integrationServer.events

Adapter for handling ServiceEvent events.

ServiceAdapter() - Constructor for class altitude.integrationServer.events.ServiceAdapter

ServiceAniList - Enum constant in enum class altitude.integrationServer.types.EntityType

Service ANI list

ServiceAniListCreateRequest - Class in altitude.integrationServer.types

Contains the data used to create a service ANI list.

ServiceAniListCreateRequest() - Constructor for class altitude.integrationServer.types.ServiceAniListCreateRequest

ServiceAniListData - Class in altitude.integrationServer.types

Holds data about a service ANI list.

ServiceAniListData() - Constructor for class altitude.integrationServer.types.ServiceAniListData

ServiceAniListName - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn

ServiceAniListUpdateRequest - Class in altitude.integrationServer.types

Contains the data used to update a service ANI list.

ServiceAniListUpdateRequest() - Constructor for class altitude.integrationServer.types.ServiceAniListUpdateRequest

ServiceBasePermission - Class in altitude.integrationServer.types

Represents the service base permission

ServiceBasePermission() - Constructor for class altitude.integrationServer.types.ServiceBasePermission

ServiceBasePermissionRequest - Class in altitude.integrationServer.types

Represents the service base permission request

ServiceBasePermissionRequest() - Constructor for class altitude.integrationServer.types.ServiceBasePermissionRequest

ServiceBuiltInColumn - Enum Class in altitude.integrationServer.types

Built in columns of the Service table schema

ServiceCanDo - Class in altitude.integrationServer.types

Represents the allowed operations in the service.

ServiceCanDo() - Constructor for class altitude.integrationServer.types.ServiceCanDo

ServiceContactsCleanup - Enum constant in enum class altitude.integrationServer.types.EntityType

Service Contacts Cleanup

ServiceCreateRequest - Class in altitude.integrationServer.types

Contains the data used to update a service.

ServiceCreateRequest() - Constructor for class altitude.integrationServer.types.ServiceCreateRequest

ServiceCubeDataRetention - Enum constant in enum class altitude.integrationServer.types.EntityType

Service Cube Data Retention

ServiceCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi

Interface for handling CursorClosedEvent events.

ServiceData - Class in altitude.integrationServer.types

Holds data about a service.

ServiceData() - Constructor for class altitude.integrationServer.types.ServiceData

ServiceEvent - Class in altitude.integrationServer.events

Base class for all the events related to services.

ServiceEvent() - Constructor for class altitude.integrationServer.events.ServiceEvent

ServiceId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Service ID

ServiceId - Enum constant in enum class altitude.integrationServer.types.CampaignBuiltInColumn

Service Id

ServiceId - Enum constant in enum class altitude.integrationServer.types.ContactHistoryBuiltInColumn

Service Id

ServiceId - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn

Service Id

ServiceId - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Service Id

ServiceId - Enum constant in enum class altitude.integrationServer.types.InteractionThreadBuiltInColumn

Service Id

ServiceId - Enum constant in enum class altitude.integrationServer.types.RecordingBuiltInColumn

Service Id

ServiceId - Enum constant in enum class altitude.integrationServer.types.SystemEventLogBuiltInColumn

Service Id

ServiceId - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType

Service.

ServiceId - Enum constant in enum class altitude.integrationServer.types.WorkflowDefinitionBuiltInColumn

Service Id

ServiceInfo - Class in altitude.integrationServer.types

Stores information about a service.

ServiceInfo() - Constructor for class altitude.integrationServer.types.ServiceInfo

ServiceLdapAttribute - Enum constant in enum class altitude.integrationServer.types.EntityType

Service LDAP Attribute

ServiceLdapServer - Enum constant in enum class altitude.integrationServer.types.EntityType

Service LDAP Server

ServiceLevel - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Service Level

ServiceLevelMediaCampaign - Enum constant in enum class altitude.integrationServer.types.EntityType

Service Level Media Campaign

ServiceLevelMediaService - Enum constant in enum class altitude.integrationServer.types.EntityType

Service Level Media Service

ServiceListener - Interface in altitude.integrationServer.events

Interface for handling ServiceEvent events.

ServiceLoggingRetention - Enum constant in enum class altitude.integrationServer.types.EntityType

Service Logging Retention

ServiceName - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Service

ServiceName - Enum constant in enum class altitude.integrationServer.types.CampaignBuiltInColumn

Service

ServiceName - Enum constant in enum class altitude.integrationServer.types.ContactHistoryBuiltInColumn

Service

ServiceName - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn

Service

ServiceName - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Service

ServiceName - Enum constant in enum class altitude.integrationServer.types.InteractionThreadBuiltInColumn

Service

ServiceName - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType

Service (name).

ServiceName - Enum constant in enum class altitude.integrationServer.types.WorkflowDefinitionBuiltInColumn

Service

ServicePermissionBase - Class in altitude.integrationServer.types

Represents the service permission base

ServicePermissionBase() - Constructor for class altitude.integrationServer.types.ServicePermissionBase

ServicePermissionRequestBase - Class in altitude.integrationServer.types

Represents the service permission request base

ServicePermissionRequestBase() - Constructor for class altitude.integrationServer.types.ServicePermissionRequestBase

ServiceRecordingsRetention - Enum constant in enum class altitude.integrationServer.types.EntityType

Service Recordings Retention

ServiceRolePermission - Class in altitude.integrationServer.types

Represents the service role permission

ServiceRolePermission() - Constructor for class altitude.integrationServer.types.ServiceRolePermission

ServiceRolePermissionRequest - Class in altitude.integrationServer.types

Represents the service role permission request

ServiceRolePermissionRequest() - Constructor for class altitude.integrationServer.types.ServiceRolePermissionRequest

ServiceSessionDataRetention - Enum constant in enum class altitude.integrationServer.types.EntityType

Service Session Data Retention

ServiceState - Enum Class in altitude.integrationServer.types

Represents the states of the service.

ServiceState - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Service State

ServiceStateChangedAdapter - Class in altitude.integrationServer.events

Adapter for handling ServiceStateChangedEvent events.

ServiceStateChangedAdapter() - Constructor for class altitude.integrationServer.events.ServiceStateChangedAdapter

ServiceStateChangedEvent - Class in altitude.integrationServer.events

Notifies agents of the service state change.

ServiceStateChangedEvent() - Constructor for class altitude.integrationServer.events.ServiceStateChangedEvent

ServiceStateChangedListener - Interface in altitude.integrationServer.events

Interface for handling ServiceStateChangedEvent events.

ServiceStrategyManagerSegment - Enum constant in enum class altitude.integrationServer.types.EntityType

Service Strategy Manager Segment

ServiceStrategyManagerSegmentSnapshot - Enum constant in enum class altitude.integrationServer.types.EntityType

Service Strategy Manager Segment Snapshot

ServiceStrategyManagerSnapshot - Enum constant in enum class altitude.integrationServer.types.EntityType

Service Strategy Manager Snapshot

ServiceUpdateRequest - Class in altitude.integrationServer.types

Contains the data used to update a service.

ServiceUpdateRequest() - Constructor for class altitude.integrationServer.types.ServiceUpdateRequest

ServiceUpdateRequestBase - Class in altitude.integrationServer.types

Contains the data used to update a service.

ServiceUpdateRequestBase() - Constructor for class altitude.integrationServer.types.ServiceUpdateRequestBase

ServiceWorkflowCleanup - Enum constant in enum class altitude.integrationServer.types.EntityType

Service Workflow Cleanup

SessionAdapter - Class in altitude.integrationServer.events

Adapter for handling SessionEvent events.

SessionAdapter() - Constructor for class altitude.integrationServer.events.SessionAdapter

SessionCanDo - Class in altitude.integrationServer.types

Represents the operations that the agent can perform in a session.

SessionCanDo() - Constructor for class altitude.integrationServer.types.SessionCanDo

SessionClearedAdapter - Class in altitude.integrationServer.events

Adapter for handling SessionClearedEvent events.

SessionClearedAdapter() - Constructor for class altitude.integrationServer.events.SessionClearedAdapter

SessionClearedEvent - Class in altitude.integrationServer.events

Notifies that the session was cleared.

SessionClearedEvent() - Constructor for class altitude.integrationServer.events.SessionClearedEvent

SessionClearedListener - Interface in altitude.integrationServer.events

Interface for handling SessionClearedEvent events.

SessionCreationMode - Enum Class in altitude.integrationServer.types

Represents the modes of the session creation.

SessionDataTransactionStartedListener - Interface in altitude.integrationServer.iJavaApi

Interface for handling DataTransactionStartedEvent events.

SessionDirection - Enum Class in altitude.integrationServer.types

Represents the session direction.

SessionEvent - Class in altitude.integrationServer.events

Base class for all the events related with the session.

SessionEvent() - Constructor for class altitude.integrationServer.events.SessionEvent

SessionInfo - Class in altitude.integrationServer.types

Holds information about a Session

SessionInfo() - Constructor for class altitude.integrationServer.types.SessionInfo

SessionInstantMessagingInteractionStartedListener - Interface in altitude.integrationServer.iJavaApi

Interface for handling InstantMessagingInteractionStartedEvent events.

SessionListener - Interface in altitude.integrationServer.events

Interface for handling SessionEvent events.

SessionPhoneInteractionStartedListener - Interface in altitude.integrationServer.iJavaApi

Interface for handling PhoneInteractionStartedEvent events.

SessionSessionClearedListener - Interface in altitude.integrationServer.iJavaApi

Interface for handling SessionClearedEvent events.

Set - Enum constant in enum class altitude.integrationServer.types.FieldRequestType

Set a new value for the field.

setAbort(boolean) - Method in class altitude.integrationServer.types.DataTransactionCanDo

If true, the operation IDataTransaction.Abort can be performed.

setAbsolutePriority(int) - Method in class altitude.integrationServer.types.Contact

Absolute priority.

setAbsolutePriority(int) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

Absolute priority.

setAbsolutePriority(int) - Method in class altitude.integrationServer.types.PendingWork

Absolute priority.

setAbsolutePriority(int) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

Absolute priority.

setAbsolutePriority(int) - Method in class altitude.integrationServer.types.QueuedEmailBase

Absolute priority.

setAbsolutePriority(int) - Method in class altitude.integrationServer.types.QueuedSocialBase

Absolute priority.

setAbsolutePriority(int) - Method in class altitude.integrationServer.types.ScheduledContactBase

Absolute priority.

setAccept(boolean) - Method in class altitude.integrationServer.types.GeneralInterfaceConfiguration

Accept

setAccept(FieldRequest) - Method in class altitude.integrationServer.types.GeneralInterfaceConfigurationRequest

Accept

setAccessRuleProfileName(FieldRequest) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest

Name of the access rule profile.

setAccessRuleProfileName(String) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData

Name of the access rule profile.

setAccountCode(FieldRequest) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest

The code of the account.

setAccountCode(String) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData

Code of the account.

setAcd(String) - Method in class altitude.integrationServer.types.PhoneEventData

ACD group where the call has been distributed.

setAcd(String) - Method in class altitude.integrationServer.types.PhoneInteractionData

ACD

setAction(CampaignInboundEmailFilterAction) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter

Action to perform on the email filter.

setAction(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest

Action to perform on the email filter.

setAction(FieldRequest) - Method in class altitude.integrationServer.types.OxeSynchroDashboardRequest

Identifies the action performed, that should be performed to synchronize an object.

setAction(OxeSynchroAction) - Method in class altitude.integrationServer.types.OxeSynchroDashboardData

Identifies the action performed, that should be performed to synchronize an object.

setActionType(ContactEventActionType) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Enumerated ContactEventActionType with the action type of the event.

setActiveRevision(int, int) - Method in interface altitude.integrationServer.iJavaApi.IDocumentManager

Set the active revision in a document.

setActiveVersion(FieldRequest) - Method in class altitude.integrationServer.types.WorkflowDefinitionUpdateRequest

Identifier of the workflow definition version.

setActivityId(int) - Method in class altitude.integrationServer.events.DataTransactionEndedEvent

Identifier of the activity.

setActivityId(int) - Method in class altitude.integrationServer.events.DataTransactionRegisteredEvent

Identifier of the activity.

setActivityId(int) - Method in class altitude.integrationServer.types.RecordingData

Identifier of activity.

setActivityTableSchemaRequest(TableSchemaRequest) - Method in class altitude.integrationServer.types.ServiceUpdateRequest

Activity table schema request

setAddComments(boolean) - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfiguration

Add comments

setAddComments(FieldRequest) - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfigurationRequest

Add comments

setAdditionalPhone1(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone 1.

setAdditionalPhone1(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone 1.

setAdditionalPhone10(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone 10.

setAdditionalPhone10(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone 10.

setAdditionalPhone11(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone 11.

setAdditionalPhone11(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone 11.

setAdditionalPhone12(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone 12.

setAdditionalPhone12(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone 12.

setAdditionalPhone13(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone 13.

setAdditionalPhone13(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone 13.

setAdditionalPhone14(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone 14.

setAdditionalPhone14(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone 14.

setAdditionalPhone15(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone 15.

setAdditionalPhone15(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone 15.

setAdditionalPhone2(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone 2.

setAdditionalPhone2(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone 2.

setAdditionalPhone3(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone 3.

setAdditionalPhone3(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone 3.

setAdditionalPhone4(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone 4.

setAdditionalPhone4(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone 4.

setAdditionalPhone5(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone 5.

setAdditionalPhone5(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone 5.

setAdditionalPhone6(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone 6.

setAdditionalPhone6(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone 6.

setAdditionalPhone7(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone 7.

setAdditionalPhone7(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone 7.

setAdditionalPhone8(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone 8.

setAdditionalPhone8(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone 8.

setAdditionalPhone9(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone 9.

setAdditionalPhone9(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone 9.

setAdditionalPhoneScheduleRule1(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone schedule rule 1.

setAdditionalPhoneScheduleRule1(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone schedule rule 1.

setAdditionalPhoneScheduleRule10(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone schedule rule 10.

setAdditionalPhoneScheduleRule10(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone schedule rule 10.

setAdditionalPhoneScheduleRule11(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone schedule rule 11.

setAdditionalPhoneScheduleRule11(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone schedule rule 11.

setAdditionalPhoneScheduleRule12(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone schedule rule 12.

setAdditionalPhoneScheduleRule12(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone schedule rule 12.

setAdditionalPhoneScheduleRule13(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone schedule rule 13.

setAdditionalPhoneScheduleRule13(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone schedule rule 13.

setAdditionalPhoneScheduleRule14(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone schedule rule 14.

setAdditionalPhoneScheduleRule14(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone schedule rule 14.

setAdditionalPhoneScheduleRule15(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone schedule rule 15.

setAdditionalPhoneScheduleRule15(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone schedule rule 15.

setAdditionalPhoneScheduleRule2(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone schedule rule 2.

setAdditionalPhoneScheduleRule2(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone schedule rule 2.

setAdditionalPhoneScheduleRule3(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone schedule rule 3.

setAdditionalPhoneScheduleRule3(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone schedule rule 3.

setAdditionalPhoneScheduleRule4(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone schedule rule 4.

setAdditionalPhoneScheduleRule4(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone schedule rule 4.

setAdditionalPhoneScheduleRule5(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone schedule rule 5.

setAdditionalPhoneScheduleRule5(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone schedule rule 5.

setAdditionalPhoneScheduleRule6(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone schedule rule 6.

setAdditionalPhoneScheduleRule6(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone schedule rule 6.

setAdditionalPhoneScheduleRule7(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone schedule rule 7.

setAdditionalPhoneScheduleRule7(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone schedule rule 7.

setAdditionalPhoneScheduleRule8(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone schedule rule 8.

setAdditionalPhoneScheduleRule8(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone schedule rule 8.

setAdditionalPhoneScheduleRule9(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Additional phone schedule rule 9.

setAdditionalPhoneScheduleRule9(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Additional phone schedule rule 9.

setAddress(String) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress

Email address.

setAddress(String) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddressRequest

Address of the email.

setAddress(String) - Method in class altitude.integrationServer.types.CampaignOutboundEmailAddress

Email address.

setAddress(String) - Method in class altitude.integrationServer.types.CampaignOutboundEmailAddressRequest

Address

setAddressType(AddressType) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Enumerated AddressType with type of address.

setAddressType(AddressType) - Method in class altitude.integrationServer.types.InteractionThread

Type of the address.

setAddToDoNotCallList(boolean) - Method in class altitude.integrationServer.types.ServiceCanDo

If true, the operation IService.AddToDoNotCallList can be performed.

setAdministrationDuration(Duration) - Method in class altitude.integrationServer.types.InstanceOperationLog

Administration duration.

setAgent(String) - Method in class altitude.integrationServer.types.DataTransactionData

Agent user name.

setAgentBasePermission(AgentBasePermission) - Method in class altitude.integrationServer.types.RoleData

Agent base permission

setAgentBasePermission(AgentBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Agent base permission

setAgentExtensionIds(int[]) - Method in class altitude.integrationServer.types.OxeSwitchOperationResult

Identifiers of the agent extensions related with the AgentExtensionRequests.

setAgentExtensionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.OxeSwitchRequest

Agent extensions.

setAgentExtensions(OxeAgentExtensionData[]) - Method in class altitude.integrationServer.types.OxeSwitchData

Agent extensions.

setAgentFullName(String) - Method in class altitude.integrationServer.types.AgentInCampaignInfo

Full name of the agent.

setAgentFullName(String) - Method in class altitude.integrationServer.types.Contact

Full name of the agent.

setAgentFullName(String) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

Full name of the agent.

setAgentFullName(String) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Full name of the agent.

setAgentFullName(String) - Method in class altitude.integrationServer.types.PendingWork

Full name of the agent.

setAgentFullName(String) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

Full name of the agent.

setAgentFullName(String) - Method in class altitude.integrationServer.types.QueuedEmailBase

Full name of the agent.

setAgentFullName(String) - Method in class altitude.integrationServer.types.QueuedSocialBase

Full name of the agent.

setAgentFullName(String) - Method in class altitude.integrationServer.types.RecordingData

Full name of the agent.

setAgentFullName(String) - Method in class altitude.integrationServer.types.ScheduledContactBase

Full name of the agent.

setAgentFullName(String) - Method in class altitude.integrationServer.types.SentEmail

Full name of the agent.

setAgentFullName(String) - Method in class altitude.integrationServer.types.SentSocial

Full name of the agent.

setAgentId(int) - Method in class altitude.integrationServer.events.AgentEvent

Identifier of the agent.

setAgentId(int) - Method in class altitude.integrationServer.types.AgentInCampaignInfo

Identifier of the agent.

setAgentId(int) - Method in class altitude.integrationServer.types.AgentInCampaignMediaInfo

Identifier of the agent.

setAgentId(int) - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog

Identifier of the agent.

setAgentId(int) - Method in class altitude.integrationServer.types.AgentOperationLog

Identifier of the agent.

setAgentId(int) - Method in class altitude.integrationServer.types.ConfigurationLog

Identifier of the agent.

setAgentId(int) - Method in class altitude.integrationServer.types.Contact

Identifier of the agent.

setAgentId(int) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Identifier of the agent that is handling the external interaction.

setAgentId(int) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

Identifier of the agent.

setAgentId(int) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Identifier of the agent.

setAgentId(int) - Method in class altitude.integrationServer.types.InteractionThreadSegment

Identifier of agent.

setAgentId(int) - Method in class altitude.integrationServer.types.PendingWork

Identifier of agent.

setAgentId(int) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

Identifier of agent.

setAgentId(int) - Method in class altitude.integrationServer.types.QueuedEmailBase

Identifier of agent.

setAgentId(int) - Method in class altitude.integrationServer.types.QueuedSocialBase

Identifier of agent.

setAgentId(int) - Method in class altitude.integrationServer.types.RecordingData

Identifier of agent.

setAgentId(int) - Method in class altitude.integrationServer.types.ScheduledContactBase

Identifier of agent.

setAgentId(int) - Method in class altitude.integrationServer.types.SentEmail

Identifier of the agent.

setAgentId(int) - Method in class altitude.integrationServer.types.SentSocial

Identifier of the agent.

setAgentId(int) - Method in class altitude.integrationServer.types.SystemEventLog

Identifier of the agent.

setAgentId(Integer) - Method in class altitude.integrationServer.types.ConsentData

Identifier of the agent that handled the consent.

setAgentInCampaignError(AgentInCampaignError) - Method in class altitude.integrationServer.events.AgentInCampaignErrorEvent

Enumerated AgentInCampaignError with the agent in campaign error.

setAgentInCampaignOperation(AgentInCampaignOperation) - Method in class altitude.integrationServer.events.AgentInCampaignErrorEvent

Enumerated AgentInCampaignOperation with the agent in campaign operation.

setAgentInCampaignOperation(AgentInCampaignOperation) - Method in class altitude.integrationServer.events.AgentInCampaignOperationEvent

Enumerated AgentInCampaignOperation with the operation of the agent in campaign.

setAgentInCampaignOperation(AgentInCampaignOperation) - Method in class altitude.integrationServer.events.AgentInCampaignRequestEvent

Enumerated AgentInCampaignOperation with the requested operation.

setAgentInCampaignsOperation(boolean) - Method in class altitude.integrationServer.types.AgentCanDo

If true, the operation IAgent.AgentInCampaignsOperation can be performed.

setAgentIsBusy(boolean) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

true if the agent should not be distributed other interaction while handling the current one.

setAgentLog(boolean) - Method in class altitude.integrationServer.types.CampaignDeleteLogRequest

If true, the agent log will be deleted.

setAgentLog(boolean) - Method in class altitude.integrationServer.types.InstanceDeleteLogRequest

If true, the agent log will be deleted.

setAgentName(FieldRequest) - Method in class altitude.integrationServer.types.ConsentUpdateRequestBase

Name of the agent that handled the consent.

setAgentName(FieldRequest) - Method in class altitude.integrationServer.types.ContactResubmitRequest

New name of the agent.

setAgentName(FieldRequest) - Method in class altitude.integrationServer.types.ContactUpdateRequestBase

Name of the agent.

setAgentName(FieldRequest) - Method in class altitude.integrationServer.types.QueuedEmailUpdateRequest

Name of the agent.

setAgentName(FieldRequest) - Method in class altitude.integrationServer.types.QueuedSocialUpdateRequest

Name of the agent.

setAgentName(FieldRequest) - Method in class altitude.integrationServer.types.WorkflowTaskUpdateRequest

New name of the agent.

setAgentName(String) - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationStartedEvent

Name of the agent.

setAgentName(String) - Method in class altitude.integrationServer.events.InstanceOfflineEvent

Name of the supervisor that set the instance offline.

setAgentName(String) - Method in class altitude.integrationServer.events.InstanceOnlineEvent

Name of the supervisor that set the instance online.

setAgentName(String) - Method in class altitude.integrationServer.types.AgentInCampaignInfo

Name of the agent.

setAgentName(String) - Method in class altitude.integrationServer.types.AgentInCampaignMediaInfo

Name of the agent.

setAgentName(String) - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog

User name of the agent.

setAgentName(String) - Method in class altitude.integrationServer.types.AgentOperationLog

User name of the agent.

setAgentName(String) - Method in class altitude.integrationServer.types.ConfigurationLog

User name of the agent.

setAgentName(String) - Method in class altitude.integrationServer.types.ConsentAuditData

Name of the agent that handled the consent.

setAgentName(String) - Method in class altitude.integrationServer.types.ConsentData

Name of the agent that handled the consent.

setAgentName(String) - Method in class altitude.integrationServer.types.Contact

Name of the agent.

setAgentName(String) - Method in class altitude.integrationServer.types.ContactProfileGdprRequest

Name of the agent that handled the request.

setAgentName(String) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData

Name of the agent that handled the request.

setAgentName(String) - Method in class altitude.integrationServer.types.DataTransactionEventData

Agent user name.

setAgentName(String) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Name of the agent that is handling the external interaction.

setAgentName(String) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

User name of the agent.

setAgentName(String) - Method in class altitude.integrationServer.types.InteractionParty

Agent user name.

setAgentName(String) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Name of the agent.

setAgentName(String) - Method in class altitude.integrationServer.types.InteractionThreadSegment

User name of the agent.

setAgentName(String) - Method in class altitude.integrationServer.types.KBDocumentNote

Name of the agent that created the note.

setAgentName(String) - Method in class altitude.integrationServer.types.PendingWork

User name of the agent.

setAgentName(String) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

User name of the agent.

setAgentName(String) - Method in class altitude.integrationServer.types.QueuedEmailBase

User name of the agent.

setAgentName(String) - Method in class altitude.integrationServer.types.QueuedSocialBase

User name of the agent.

setAgentName(String) - Method in class altitude.integrationServer.types.RecordingData

User name of the agent.

setAgentName(String) - Method in class altitude.integrationServer.types.RoleAgentPermission

Agent name

setAgentName(String) - Method in class altitude.integrationServer.types.RoleAgentPermissionRequest

Agent name

setAgentName(String) - Method in class altitude.integrationServer.types.ScheduledContactBase

User name of the agent.

setAgentName(String) - Method in class altitude.integrationServer.types.SentEmail

User name of the agent.

setAgentName(String) - Method in class altitude.integrationServer.types.SentSocial

User name of the agent.

setAgentName(String) - Method in class altitude.integrationServer.types.WorkflowNextTaskData

Name of the agent.

setAgentNotReady(String, String, String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager

Sets the agent not ready in the campaign.

SetAgentNotReadyOnRona - Enum constant in enum class altitude.integrationServer.types.CampaignBuiltInColumn

Set Agent Not Ready On RONA

setAgentPermissionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Agent permission requests

setAgentReady(String, String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager

Sets the agent ready in the campaign.

setAgentRoleId(int) - Method in class altitude.integrationServer.types.OxeSynchroConfiguration

Identifier of the role that new agents will belong to.

setAgentRoleName(String) - Method in class altitude.integrationServer.types.OxeSynchroConfiguration

Name of the role that new agents will belong to.

setAgentSkillOperationEvolution(AgentSkillOperationEvolution) - Method in class altitude.integrationServer.events.AgentInCampaignErrorEvent

Enumerated AgentSkillOperationEvolution that indicates whether the event was triggered in the context of the start or end of an agent skill update operation.

setAgentSkillOperationEvolution(AgentSkillOperationEvolution) - Method in class altitude.integrationServer.events.AgentInCampaignOperationEvent

Enumerated AgentSkillOperationEvolution that indicates whether the event was triggered in the context of the start or end of an agent skill update operation.

setAgentType(AgentType) - Method in class altitude.integrationServer.types.AgentCreateRequest

Enumerated AgentType with the type of the agent.

setAgentType(AgentType) - Method in class altitude.integrationServer.types.AgentData

Type of the agent.

setAllDays(boolean) - Method in class altitude.integrationServer.types.DayDefinitionMonth

If true, all the days of the month are selected.

setAllMonths(boolean) - Method in class altitude.integrationServer.types.DayDefinitionYear

If true, all months of the year have all the days selected.

setAllowAgentLogin(boolean) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData

If true, allow agent login.

setAllowAgentLogin(FieldRequest) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest

If true, allow agent login.

setAllowedOperations(DataTransactionCanDo) - Method in class altitude.integrationServer.types.DataTransactionData

Allowed operations.

setAllowedOperations(EmailMediaCanDo) - Method in class altitude.integrationServer.events.EmailEvent

Allowed operations.

setAllowedOperations(EmailMediaCanDo) - Method in class altitude.integrationServer.events.EmailProgressBaseEvent

Allowed operations.

setAllowedOperations(EmailMediaCanDo) - Method in class altitude.integrationServer.types.EmailEventData

Allowed operations.

setAllowedOperations(EmailMediaCanDo) - Method in class altitude.integrationServer.types.EmailInteractionData

Allowed operations.

setAllowedOperations(IMCustomInteractionCanDo) - Method in class altitude.integrationServer.events.IMCustomInteractionEvent

Allowed operations.

setAllowedOperations(IMCustomInteractionCanDo) - Method in class altitude.integrationServer.events.IMCustomInteractionProgressBaseEvent

Allowed operations.

setAllowedOperations(IMCustomInteractionCanDo) - Method in class altitude.integrationServer.types.IMCustomInteractionData

Allowed operations.

setAllowedOperations(InstantMessagingMediaCanDo) - Method in class altitude.integrationServer.events.InstantMessagingEvent

Allowed operations.

setAllowedOperations(InstantMessagingMediaCanDo) - Method in class altitude.integrationServer.events.InstantMessagingProgressBaseEvent

Allowed operations.

setAllowedOperations(InstantMessagingMediaCanDo) - Method in class altitude.integrationServer.types.InstantMessagingEventData

Allowed operations.

setAllowedOperations(InstantMessagingMediaCanDo) - Method in class altitude.integrationServer.types.InstantMessagingInteractionData

Allowed operations.

setAllowedOperations(PhoneMediaCanDo) - Method in class altitude.integrationServer.events.PhoneEvent

Allowed operations.

setAllowedOperations(PhoneMediaCanDo) - Method in class altitude.integrationServer.events.PhoneProgressBaseEvent

Allowed operations.

setAllowedOperations(PhoneMediaCanDo) - Method in class altitude.integrationServer.types.PhoneEventData

Allowed operations.

setAllowedOperations(PhoneMediaCanDo) - Method in class altitude.integrationServer.types.PhoneInteractionData

Allowed operations.

setAllowedOperations(SocialMediaCanDo) - Method in class altitude.integrationServer.events.SocialEvent

Allowed operations.

setAllowedOperations(SocialMediaCanDo) - Method in class altitude.integrationServer.events.SocialProgressBaseEvent

Allowed operations.

setAllowedOperations(SocialMediaCanDo) - Method in class altitude.integrationServer.types.SocialEventData

Allowed operations.

setAllowedOperations(SocialMediaCanDo) - Method in class altitude.integrationServer.types.SocialInteractionData

Allowed operations.

setAllowedOperations(SoftPhoneCanDo) - Method in class altitude.integrationServer.events.SoftPhoneAllowedOperationsChangedEvent

The operations that can be performed.

setAllowedOperations(WorkflowMediaCanDo) - Method in class altitude.integrationServer.events.WorkflowEvent

Allowed operations.

setAllowedOperations(WorkflowMediaCanDo) - Method in class altitude.integrationServer.events.WorkflowProgressBaseEvent

Allowed operations.

setAllowedOperations(WorkflowMediaCanDo) - Method in class altitude.integrationServer.types.WorkflowEventData

Allowed operations.

setAllowedOperations(WorkflowMediaCanDo) - Method in class altitude.integrationServer.types.WorkflowInteractionData

Allowed operations.

setAniList(FieldRequest) - Method in class altitude.integrationServer.types.ServiceAniListUpdateRequest

List of ANI numbers.

setAniList(String) - Method in class altitude.integrationServer.types.ServiceAniListCreateRequest

List of ANI numbers.

setAniList(String) - Method in class altitude.integrationServer.types.ServiceAniListData

List of ANI numbers.

setAniPrefix(String) - Method in class altitude.integrationServer.types.MultiSiteAccessRule

ANI Prefix.

setAnswer(boolean) - Method in class altitude.integrationServer.types.EmailMediaCanDo

If true, the operation IEmailMedia.Answer can be performed.

setAnswer(boolean) - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo

If true, the operation IInstantMessagingMedia.Answer can be performed.

setAnswer(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.Answer can be performed.

setAnswer(boolean) - Method in class altitude.integrationServer.types.SocialMediaCanDo

If true, the operation ISocialMedia.Answer can be performed.

setAnswer(boolean) - Method in class altitude.integrationServer.types.WorkflowMediaCanDo

If true, the operation IWorkflowMedia.Answer can be performed.

setAnswerSupervisionRequest(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.AnswerSupervisionRequest can be performed.

setAnyPurpose(boolean) - Method in class altitude.integrationServer.types.PurposeFilter

If true, then filter by any purpose; if false, then filter by the PurposeNames.

setAppleBusinessChat(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Apple Business Chat account.

setAppleBusinessChat(MediaInfo) - Method in class altitude.integrationServer.types.AgentInfo

Information about the AppleBusinessChat media.

setAppleBusinessChat(MediaInfo) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the AppleBusinessChat media.

setAppleBusinessChat(MediaInfo) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the AppleBusinessChat media.

setAppleBusinessChat(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Apple Business Chat account.

setAslName(FieldRequest) - Method in class altitude.integrationServer.types.DirectoryUpdateRequest

The name of the directory used in the Altitude Script Language.

setAslName(FieldRequest) - Method in class altitude.integrationServer.types.EnumeratedFieldRequest

Name of the enumerated field in the Altitude Script Language.

setAslName(FieldRequest) - Method in class altitude.integrationServer.types.EnumeratedTypeRequest

Name of the enumerated type used in the Altitude Script Language.

setAslName(String) - Method in class altitude.integrationServer.types.Directory

The name of the directory used in the Altitude Script Language.

setAslName(String) - Method in class altitude.integrationServer.types.DirectoryCreateRequest

The name of the directory used in the Altitude Script Language.

setAslName(String) - Method in class altitude.integrationServer.types.EnumeratedField

Name of the enumerated field in the Altitude Script Language.

setAslName(String) - Method in class altitude.integrationServer.types.EnumeratedType

Name of the enumerated type used in the Altitude Script Language.

setAssignedAgent(String) - Method in class altitude.integrationServer.events.ContactLoadedEvent

Agent user name.

setAssignedAgent(String) - Method in class altitude.integrationServer.events.ContactUnloadedEvent

Agent user name.

setAssistant(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Assistant.

setAssistant(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Assistant.

setAttach(boolean) - Method in class altitude.integrationServer.types.EmailInterfaceConfiguration

Attach

setAttach(FieldRequest) - Method in class altitude.integrationServer.types.EmailInterfaceConfigurationRequest

Attach

setAttachments(AttachmentInfo[]) - Method in class altitude.integrationServer.types.EmailMessage

Information about the attachments of the email message.

setAttributes(Attribute[]) - Method in class altitude.integrationServer.events.ContactLoadedEvent

Attributes.

setAttributes(Attribute[]) - Method in class altitude.integrationServer.events.DataTransactionEndedEvent

Attributes.

setAttributes(Attribute[]) - Method in class altitude.integrationServer.events.InstantMessagingInteractionStartedEvent

Attributes.

setAttributes(Attribute[]) - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction

Contact attributes in the case of a contact, or workflow attributes in the case of a workflow.

setAttributes(Attribute[]) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

List of attributes of the campaign.

setAttributes(Attribute[]) - Method in class altitude.integrationServer.types.Contact

Contact attributes.

setAttributes(Attribute[]) - Method in class altitude.integrationServer.types.ContactProfile

Contact profile attributes.

setAttributes(Attribute[]) - Method in class altitude.integrationServer.types.ContactProfileRequest

Contact profile attributes.

setAttributes(Attribute[]) - Method in class altitude.integrationServer.types.ContactUpdateRequestBase

List of attributes of the contact.

setAttributes(Attribute[]) - Method in class altitude.integrationServer.types.DataTransactionData

Attributes.

setAttributes(Attribute[]) - Method in class altitude.integrationServer.types.DataTransactionEventData

Attributes.

setAttributes(Attribute[]) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTask

Attributes of the workflow task.

setAttributes(Attribute[]) - Method in class altitude.integrationServer.types.PendingWork

Attributes.

setAttributes(Attribute[]) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

Attributes of the queued tasks.

setAttributes(Attribute[]) - Method in class altitude.integrationServer.types.QueuedEmail

Attributes of the queued email.

setAttributes(Attribute[]) - Method in class altitude.integrationServer.types.QueuedEmailUpdateRequest

Attributes of the queued email.

setAttributes(Attribute[]) - Method in class altitude.integrationServer.types.QueuedSocial

Attributes of the queued social.

setAttributes(Attribute[]) - Method in class altitude.integrationServer.types.QueuedSocialUpdateRequest

Attributes of the queued social.

setAttributes(Attribute[]) - Method in class altitude.integrationServer.types.ScheduledContact

Attributes of the scheduled contact.

setAttributes(FieldRequest) - Method in class altitude.integrationServer.types.DataTransactionDataRequest

Attributes.

setAttributesOutOfDate(boolean) - Method in class altitude.integrationServer.types.DataTransactionData

If true, the contact business data in memory is out-of-date, it has been updated by another agent after the data transaction has started.

setAuthenticationMode(AuthenticationMode) - Method in class altitude.integrationServer.types.RoleData

Authentication mode.

setAuthenticationMode(FieldRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Authentication mode.

setAuthority(String) - Method in class altitude.integrationServer.types.InstanceAuthenticationData

Address of the authentication service.

setAutoAcknowledgeEmailEnabled(boolean) - Method in class altitude.integrationServer.types.CampaignData

If true, the auto acknowledge of an email will be enabled.

setAutoAcknowledgeEmailEnabled(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

If true, emails will automatically be acknowledged.

setAutoAcknowledgeEmailId(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Identifier of an auto acknowledged email.

setAutoAcknowledgeEmailId(Integer) - Method in class altitude.integrationServer.types.CampaignData

The id of an auto acknowledge email.

setAutoCampaignOpen(boolean) - Method in class altitude.integrationServer.types.RoleGeneralConfiguration

Auto open of campaigns

setAutoCampaignOpen(FieldRequest) - Method in class altitude.integrationServer.types.RoleGeneralConfigurationRequest

Auto open of campaigns

setAutoExtensionAssignment(boolean) - Method in class altitude.integrationServer.types.RoleWebRtcConfiguration

Gets or sets whether users with the role have WebRTC extensions automatically assigned.

setAutoExtensionAssignment(FieldRequest) - Method in class altitude.integrationServer.types.RoleWebRtcConfigurationRequest

Auto extension assignment

setAutoReplySent(boolean) - Method in class altitude.integrationServer.types.EmailEventData

If true, the email was sent with auto reply.

setAutoReplySent(boolean) - Method in class altitude.integrationServer.types.EmailInteractionData

If true, the email was sent with auto reply.

setAutoReplySent(boolean) - Method in class altitude.integrationServer.types.SocialEventData

If true, the social was sent with auto reply.

setAutoReplySent(boolean) - Method in class altitude.integrationServer.types.SocialInteractionData

If true, the social was sent with auto reply.

setAutoShowMessageOfTheDay(boolean) - Method in class altitude.integrationServer.types.RoleGeneralConfiguration

Auto show message of the day

setAutoShowMessageOfTheDay(FieldRequest) - Method in class altitude.integrationServer.types.RoleGeneralConfigurationRequest

Auto show message of the day

setAutoStartup(boolean) - Method in class altitude.integrationServer.types.TelephonyGatewayData

If true, the telephony gateway starts up automatically.

setAutoTraceLevelEnabled(boolean) - Method in class altitude.integrationServer.types.ProcessTraceConfiguration

Auto trace level enabled

setAverageHandlingTime(Duration) - Method in class altitude.integrationServer.types.SkillProfileMediaInfo

Average time of the interactions registered to be in handling state.

setAverageWaitingTime(Duration) - Method in class altitude.integrationServer.types.AgentInCampaignMediaInfo

Average time of the interactions registered to be in alerting or queued state.

setAverageWaitingTime(Duration) - Method in class altitude.integrationServer.types.MediaInfo

Average time of the interactions registered to be in alerting or queued state.

setAverageWaitingTime(Duration) - Method in class altitude.integrationServer.types.SkillProfileMediaInfo

Average time of the interactions registered to be in alerting or queued state.

setAvgDataTransactionAgent(Duration) - Method in class altitude.integrationServer.types.StatisticalData

Average data transaction time of the agent in the campaign.

setAvgDataTransactionCampaign(Duration) - Method in class altitude.integrationServer.types.StatisticalData

Average data transaction time of the campaign.

setAvgDataTransactionDuration(Duration) - Method in class altitude.integrationServer.types.AgentInfo

Average duration of the data transaction for the agent.

setAvgDataTransactionDuration(Duration) - Method in class altitude.integrationServer.types.CampaignInfo

Average duration of data transactions in the campaign.

setAvgDataTransactionDuration(Duration) - Method in class altitude.integrationServer.types.ServiceInfo

Average duration of data transactions in campaigns of the service.

setAvgDeliverTime(Duration) - Method in class altitude.integrationServer.types.StatisticalData

Average delivery time of the interaction.

setBcc(String) - Method in class altitude.integrationServer.types.EmailMessage

Blind courtesy copy receivers.

setBirthday(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Birthday.

setBirthday(GregorianCalendar) - Method in class altitude.integrationServer.types.ContactProfileBase

Birthday.

setBlindData(byte[]) - Method in class altitude.integrationServer.events.InstantMessagingInteractionStartedEvent

Data stream transferred with the instant messaging interaction not valid for the instance.

setBlindData(byte[]) - Method in class altitude.integrationServer.types.InstantMessagingEventData

Data stream transferred with the instant messaging interaction not valid for the instance.

setBlindData(byte[]) - Method in class altitude.integrationServer.types.PhoneEventData

Data stream transferred with the phone call not valid for the instance.

setBlindTransfer(boolean) - Method in class altitude.integrationServer.types.EmailMediaCanDo

If true, the operation IEmailMedia.BlindTransfer can be performed.

setBlindTransfer(boolean) - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo

If true, the operation IInstantMessagingMedia.BlindTransfer can be performed.

setBlindTransfer(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.BlindTransfer can be performed.

setBlindTransfer(boolean) - Method in class altitude.integrationServer.types.SocialMediaCanDo

If true, the operation ISocialMedia.BlindTransfer can be performed.

setBrowser(KnowledgeBaseBrowserConfiguration) - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfiguration

Browser

setBrowser(KnowledgeBaseBrowserConfigurationRequest) - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfigurationRequest

Browser

setBuiltInEnumeratedFields(EnumeratedField[]) - Method in class altitude.integrationServer.types.TableSchemaColumn

Built-in enumerated fields.

setBusinessCity(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Business city.

setBusinessCity(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Business city.

setBusinessCounterRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.ServiceUpdateRequest

Business counter requests

setBusinessCountry(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Business cCountry.

setBusinessCountry(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Business cCountry.

setBusinessDimension0Id(int) - Method in class altitude.integrationServer.types.SystemEventLog

Identifier of the business dimension 0.

setBusinessDimension1Id(int) - Method in class altitude.integrationServer.types.SystemEventLog

Identifier of the business dimension 1.

setBusinessDimension2Id(int) - Method in class altitude.integrationServer.types.SystemEventLog

Identifier of the business dimension 2.

setBusinessFax(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Business fax.

setBusinessFax(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Business fax.

setBusinessPhone(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Business phone.

setBusinessPhone(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Business phone.

setBusinessPhoneScheduleRule(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Business phone schedule rule.

setBusinessPhoneScheduleRule(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Business phone schedule rule.

setBusinessPostalCode(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Business postal code.

setBusinessPostalCode(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Business postal code.

setBusinessSegmentGuiName(String) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Name of the business segment for the GUI.

setBusinessSegmentId(int) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Identifier of the business segment.

setBusinessSegmentId(int) - Method in class altitude.integrationServer.types.SystemEventLog

Identifier of the business segment.

setBusinessSegmentName(String) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Name of the business segment.

setBusinessStateProvince(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Business state province.

setBusinessStateProvince(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Business state province.

setBusinessStatus(BusinessStatus) - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction

Gets or sets the business status.

setBusinessStatus(BusinessStatus) - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration

The business status of the external interaction.

setBusinessStatus(BusinessStatus) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Business status of the external interaction.

setBusinessStatus(ContactBusinessStatus) - Method in class altitude.integrationServer.types.Contact

Enumerated ContactBusinessStatus with business status of the contact.

setBusinessStatus(FieldRequest) - Method in class altitude.integrationServer.types.ContactResubmitRequest

The new business status.

setBusinessStatus(FieldRequest) - Method in class altitude.integrationServer.types.ContactUploadRequest

The new business status.

setBusinessStatus(FieldRequest) - Method in class altitude.integrationServer.types.DataTransactionDataRequest

Outcomes.

setBusinessStreet(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Business street.

setBusinessStreet(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Business street.

setBusyNTriesAuto(short) - Method in class altitude.integrationServer.types.Contact

No.

setCallClassificationActionOnMachine(CallClassificationAction) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData

Represents a call classification action on a machine.

setCallClassificationActionOnMachine(FieldRequest) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest

Represents a call classification on a machine.

setCallClassificationActionOnSit(CallClassificationAction) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData

Represents a call classification action on a special information tone (SIT).

setCallClassificationActionOnSite(FieldRequest) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest

Represents a call classification on a special information tone (SIT).

setCallSupervisor(boolean) - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration

Call supervisor

setCallSupervisor(boolean) - Method in class altitude.integrationServer.types.SessionCanDo

If true, the operation ISession.CallSupervisor can be performed.

setCallSupervisor(FieldRequest) - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest

Call supervisor

setCampaignAssignmentRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.AgentUpdateRequestBase

List of campaign assignments.

setCampaignBasePermission(CampaignBasePermission) - Method in class altitude.integrationServer.types.RoleData

Campaign base permission

setCampaignBasePermission(CampaignBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Campaign base permission

setCampaignId(int) - Method in class altitude.integrationServer.events.AgentInCampaignEvent

Identifier of the campaign.

setCampaignId(int) - Method in class altitude.integrationServer.events.CampaignEvent

Identifier of the campaign.

setCampaignId(int) - Method in class altitude.integrationServer.events.ContactLoadedEvent

Identifier of the campaign script running in the scope of the session.

setCampaignId(int) - Method in class altitude.integrationServer.events.DataTransactionEndedEvent

Identifier of the campaign.

setCampaignId(int) - Method in class altitude.integrationServer.events.DataTransactionStartedEvent

Identifier of the campaign.

setCampaignId(int) - Method in class altitude.integrationServer.events.TeamInCampaignEvent

Identifier of the campaign.

setCampaignId(int) - Method in class altitude.integrationServer.types.AgentInCampaignInfo

Identifier of the campaign.

setCampaignId(int) - Method in class altitude.integrationServer.types.AgentInCampaignMediaInfo

Identifier of the campaign.

setCampaignId(int) - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog

Identifier of the campaign.

setCampaignId(int) - Method in class altitude.integrationServer.types.AgentInCampaignOperationResult

Identifier of the campaign.

setCampaignId(int) - Method in class altitude.integrationServer.types.CampaignOperationLog

Identifier of the campaign.

setCampaignId(int) - Method in class altitude.integrationServer.types.Contact

Identifier of the campaign.

setCampaignId(int) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Identifier of the campaign.

setCampaignId(int) - Method in class altitude.integrationServer.types.DataTransactionData

Identifier of the campaign.

setCampaignId(int) - Method in class altitude.integrationServer.types.DataTransactionEventData

Identifier of the campaign script running in the scope of the session.

setCampaignId(int) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Identifier of the campaign of the external interaction.

setCampaignId(int) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

Identifier of the campaign.

setCampaignId(int) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Identifier of the campaign.

setCampaignId(int) - Method in class altitude.integrationServer.types.PendingWork

Identifier of campaign.

setCampaignId(int) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

Identifier of campaign.

setCampaignId(int) - Method in class altitude.integrationServer.types.QueuedEmailBase

Identifier of campaign.

setCampaignId(int) - Method in class altitude.integrationServer.types.QueuedSocialBase

Identifier of campaign.

setCampaignId(int) - Method in class altitude.integrationServer.types.RecordingData

Identifier of campaign.

setCampaignId(int) - Method in class altitude.integrationServer.types.ScheduledContactBase

Identifier of the campaign.

setCampaignId(int) - Method in class altitude.integrationServer.types.SentEmail

Identifier of the campaign.

setCampaignId(int) - Method in class altitude.integrationServer.types.SentSocial

Identifier of the campaign.

setCampaignId(int) - Method in class altitude.integrationServer.types.SystemEventLog

Identifier of the campaign.

setCampaignId(int) - Method in class altitude.integrationServer.types.WorkflowTaskDefinitionVersion

Identifier of the campaign.

setCampaignIsAnonymous(boolean) - Method in class altitude.integrationServer.types.PendingWork

If true, the campaign is anonymous.

setCampaignIsAnonymous(boolean) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

If true, the campaign is anonymous.

setCampaignIsAnonymous(boolean) - Method in class altitude.integrationServer.types.QueuedEmailBase

If true, the campaign is anonymous.

setCampaignIsAnonymous(boolean) - Method in class altitude.integrationServer.types.QueuedSocialBase

If true, the campaign is anonymous.

setCampaignIsAnonymous(boolean) - Method in class altitude.integrationServer.types.SentEmail

If true, the campaign is anonymous.

setCampaignIsAnonymous(boolean) - Method in class altitude.integrationServer.types.SentSocial

If true, the campaign is anonymous.

setCampaignName(String) - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationStartedEvent

Name of the campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.AgentInCampaignInfo

Name of the campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.AgentInCampaignMediaInfo

Name of the campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog

Name of the campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.AgentInCampaignOperationResult

Name of the campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.CampaignOperationLog

Name of the campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.Contact

Name of the campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Name of the campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.DataTransactionData

Name of the campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Name of the campaign of the external interaction.

setCampaignName(String) - Method in class altitude.integrationServer.types.GuiText

Name of the campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.IMCustomInteractionData

Destination campaign name.

setCampaignName(String) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

Name of the campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Name of the campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.PendingWork

Name of the campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

Name of the campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.QueuedEmailBase

Name of the campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.QueuedSocialBase

Name of the campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.RecordingData

Name of the campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.RoleCampaignPermission

Campaign name

setCampaignName(String) - Method in class altitude.integrationServer.types.RoleCampaignPermissionRequest

Campaign name

setCampaignName(String) - Method in class altitude.integrationServer.types.ScheduledContactBase

Name of the campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.SentEmail

Name of the campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.SentSocial

Name of the campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.WorkflowNextTaskData

Name of the next task campaign.

setCampaignName(String) - Method in class altitude.integrationServer.types.WorkflowTaskDefinitionVersion

Name of the campaign.

setCampaignNames(String[]) - Method in class altitude.integrationServer.events.AgentInCampaignsOperationRequestEvent

Names of the campaigns where the operation will be executed.

setCampaignOperation(CampaignOperation) - Method in class altitude.integrationServer.events.CampaignOperationEvent

Enumerated CampaignOperation with the campaign operation.

setCampaignOperationsEnabled(boolean) - Method in class altitude.integrationServer.types.GeneralInterfaceConfiguration

Campaign level operations

setCampaignOperationsEnabled(FieldRequest) - Method in class altitude.integrationServer.types.GeneralInterfaceConfigurationRequest

Campaign level operations

setCampaignPermissionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Campaign permission requests

setCampaignState(CampaignState) - Method in class altitude.integrationServer.events.CampaignStateChangedEvent

Enumerated CampaignState with the new state of the campaign.

setCampaignTableSchemaRequest(TableSchemaRequest) - Method in class altitude.integrationServer.types.ServiceUpdateRequest

Campaign table schema request

setCancellationMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData

Cancellation Moment in UTC.

setCancelSupervisionRequest(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.CancelSupervisionRequest can be performed.

setCanChooseSite(boolean) - Method in class altitude.integrationServer.types.RoleSiteConfiguration

Gets or sets whether users in the role can choose the site.

setCanChooseSite(FieldRequest) - Method in class altitude.integrationServer.types.RoleSiteConfigurationRequest

Auto open of campaigns

setCanFetch(boolean) - Method in class altitude.integrationServer.types.TableSchemaColumn

If true, this column is valid for fetch.

setCanPickUp(boolean) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

If true, the agent can pick up the workflow.

setCanPickUp(boolean) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

If true, the agent can pick up the workflow.

setCanPickUp(boolean) - Method in class altitude.integrationServer.types.QueuedEmailBase

If true, the agent can pick up the email.

setCanPickUp(boolean) - Method in class altitude.integrationServer.types.QueuedSocialBase

If true, the agent can pick up the social.

setCanQuery(boolean) - Method in class altitude.integrationServer.types.TableSchemaColumn

If true, this column is valid for query.

setCanSort(boolean) - Method in class altitude.integrationServer.types.TableSchemaColumn

If true, this column is valid for sort.

setCategoryBasePermission(CategoryBasePermission) - Method in class altitude.integrationServer.types.RoleData

Category base permission

setCategoryBasePermission(CategoryBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Category base permission

setCategoryId(int) - Method in class altitude.integrationServer.types.KBDocumentInfo

Category of the knowledge base document.

setCategoryId(int) - Method in class altitude.integrationServer.types.RoleCategoryPermission

Identifier of the category

setCategoryId(int) - Method in class altitude.integrationServer.types.RoleCategoryPermissionRequest

Identifier of the category

setCategoryPath(String[]) - Method in class altitude.integrationServer.types.KBDocumentInfo

Path of the category of the knowledge base document.

setCategoryPermissionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Category permission requests

setCause(MediaOperationTerminationCause) - Method in class altitude.integrationServer.events.DigitsCollectedEvent

Enumerated MediaOperationTerminationCause with the causes for the end of the media operation.

setCause(MediaOperationTerminationCause) - Method in class altitude.integrationServer.events.MessagePlayedAndDigitsCollectedEvent

Enumerated MediaOperationTerminationCause with the cause for the end of the media operation.

setCc(String) - Method in class altitude.integrationServer.types.EmailMessage

Courtesy copy receivers.

setChangeNotReadyReason(boolean) - Method in class altitude.integrationServer.types.AgentInCampaignCanDo

If true, the operation IAgentInCampaign.ChangeNotReadyReason can be performed.

setChangeSpeakerVolume(boolean) - Method in class altitude.integrationServer.types.SoftPhoneCanDo

If true, the operation ISoftPhone.ChangeSpeakerVolume can be performed.

setChannelId(String) - Method in class altitude.integrationServer.types.AgentWebChatData

Identifier of the chat channel (eg: webchat)

setCheckForNewEmailInterval(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Check for new email interval.

setCheckForNewEmailInterval(Duration) - Method in class altitude.integrationServer.types.CampaignData

Check for new email interval.

setChildren(CategoryData[]) - Method in class altitude.integrationServer.types.CategoryData

The children of the category.

setChildren(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Number of children.

setChildren(Short) - Method in class altitude.integrationServer.types.ContactProfileBase

Number of children.

setChildrenIds(int[]) - Method in class altitude.integrationServer.types.CategoryInfo

The identifiers of the children of the category.

setClear(boolean) - Method in class altitude.integrationServer.types.EmailMediaCanDo

If true, the operation IEmailMedia.Clear can be performed.

setClear(boolean) - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo

If true, the operation IInstantMessagingMedia.Clear can be performed.

setClear(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.Clear can be performed.

setClear(boolean) - Method in class altitude.integrationServer.types.SocialMediaCanDo

If true, the operation ISocialMedia.Clear can be performed.

setClearDigits(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.ClearDigits can be performed.

setClearedByRotateOnNoAnswer(boolean) - Method in class altitude.integrationServer.events.EmailEvent

If true, the email interaction is cleared by rotate on no answer.

setClearedByRotateOnNoAnswer(boolean) - Method in class altitude.integrationServer.events.InstantMessagingEvent

If true, the instant messaging is cleared by rotate on no answer.

setClearedByRotateOnNoAnswer(boolean) - Method in class altitude.integrationServer.events.PhoneEvent

If true, the phone call is cleared by rotate on no answer.

setClearedByRotateOnNoAnswer(boolean) - Method in class altitude.integrationServer.events.SocialEvent

If true, the social interaction is cleared by rotate on no answer.

setClearedOnNoAnswer(boolean) - Method in class altitude.integrationServer.events.WorkflowEvent

If true, the interaction is cleared on no answer.

setClose(boolean) - Method in class altitude.integrationServer.types.AgentInCampaignCanDo

If true, the operation IAgentInCampaign.Close can be performed.

setCollectDigits(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.CollectDigits can be performed.

setColumnRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.TableSchemaRequest

Name of the column.

setColumns(TableSchemaColumn[]) - Method in class altitude.integrationServer.types.CubeTableSchema

Array with all cube counters.

setColumns(TableSchemaColumn[]) - Method in class altitude.integrationServer.types.TableSchema

Columns of the table schema.

setColumnType(ColumnType) - Method in class altitude.integrationServer.types.TableSchemaColumn

Type of the column.

setComments(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Comments.

setComments(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Comments.

setComments(String) - Method in class altitude.integrationServer.types.RecordingData

Comments.

setCompany(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Company.

setCompany(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Company.

setConference(boolean) - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfiguration

Conference

setConference(boolean) - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo

If true, the operation IInstantMessagingMedia.Conference can be performed.

setConference(boolean) - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration

Conference

setConference(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.Conference can be performed.

setConference(FieldRequest) - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfigurationRequest

Conference

setConference(FieldRequest) - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest

Conference

setConferenceParties(InteractionParties) - Method in class altitude.integrationServer.events.IMCustomInteractionProgressEvent

Represents the participants in a conference.

setConferenceParties(InteractionParties) - Method in class altitude.integrationServer.events.InstantMessagingProgressEvent

Represents the participants in a conference.

setConferenceParties(InteractionParties) - Method in class altitude.integrationServer.events.PhoneProgressEvent

Represents the participants in a conference.

setConfigurationLog(boolean) - Method in class altitude.integrationServer.types.CampaignDeleteLogRequest

If true, the configuration log will be deleted.

setConfigurationLog(boolean) - Method in class altitude.integrationServer.types.InstanceDeleteLogRequest

If true, the configuration log will be deleted.

setConflictReason(FieldRequest) - Method in class altitude.integrationServer.types.OxeSynchroDashboardRequest

Type of synchronization conflict reason between two Altitude uCI Server and Alcatel-Lucent OXE objects.

setConflictReason(OxeSynchroConflictReason) - Method in class altitude.integrationServer.types.OxeSynchroDashboardData

Type of synchronization conflict reason between two Altitude uCI Server and Alcatel-Lucent OXE objects.

setConnect(boolean) - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfiguration

Connect

setConnect(FieldRequest) - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfigurationRequest

Connect

setConnectionType(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddressRequest

Connection type.

setConnectionType(InboundNonConnectedConnectionType) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress

Connection type.

setConsentAuditBasePermission(ConsentAuditBasePermission) - Method in class altitude.integrationServer.types.RoleData

Consent audit base permission

setConsentAuditBasePermission(ConsentAuditBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Consent audit base permission

setConsentBasePermission(ConsentBasePermission) - Method in class altitude.integrationServer.types.RoleData

Consent base permission

setConsentBasePermission(ConsentBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Consent base permission

setContact(ContactPendingWork) - Method in class altitude.integrationServer.types.PendingWork

The specific contact data.

setContactBasePermission(ContactBasePermission) - Method in class altitude.integrationServer.types.RoleData

Contact base permission

setContactBasePermission(ContactBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Contact base permission

setContactBrowser(boolean) - Method in class altitude.integrationServer.types.DataInterfaceConfiguration

Contact browser

setContactBrowser(FieldRequest) - Method in class altitude.integrationServer.types.DataInterfaceConfigurationRequest

Contact browser

setContactId(int) - Method in class altitude.integrationServer.events.ContactLoadedEvent

Unique identifier of the contact related to the call.

setContactId(int) - Method in class altitude.integrationServer.events.ContactLoadProgressEvent

Unique identifier of the contact related to the call.

setContactId(int) - Method in class altitude.integrationServer.events.ContactUnloadedEvent

Unique identifier of the contact related to the call.

setContactId(int) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Identifier of the contact.

setContactId(int) - Method in class altitude.integrationServer.types.DataTransactionData

Unique identifier of the contact related to the call.

setContactId(int) - Method in class altitude.integrationServer.types.DataTransactionEventData

Unique identifier of the contact related to the call.

setContactId(int) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Identifier of the contact.

setContactListGuiName(String) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Name of the contact list for the GUI.

setContactListId(int) - Method in class altitude.integrationServer.types.Contact

Identifier of the contact list.

setContactListId(int) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Identifier of the contact list.

setContactListId(int) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Identifier of the contact list.

setContactListId(int) - Method in class altitude.integrationServer.types.SystemEventLog

Identifier of the contact list.

setContactListName(FieldRequest) - Method in class altitude.integrationServer.types.ContactResubmitRequest

New name of the contact list.

setContactListName(FieldRequest) - Method in class altitude.integrationServer.types.ContactUpdateRequestBase

Name of the contact list.

setContactListName(String) - Method in class altitude.integrationServer.types.Contact

Name of the contact list.

setContactListName(String) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Name of the contact list.

setContactListName(String) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Name of the contact list.

setContactListRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.CampaignUpdateRequest

List of contact list requests.

setContactProfile(int, int) - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction

Sets the contact profile.

setContactProfile(ContactProfile) - Method in class altitude.integrationServer.types.Contact

Contact profile.

setContactProfile(ContactProfileBase) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionContactProfile

Contact Profile.

setContactProfile(ContactProfileBase) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

Contact profile.

setContactProfile(ContactProfileBase) - Method in class altitude.integrationServer.types.QueuedEmail

Contact profile.

setContactProfile(ContactProfileBase) - Method in class altitude.integrationServer.types.QueuedSocial

Contact profile.

setContactProfile(ContactProfileBase) - Method in class altitude.integrationServer.types.SentEmail

Contact Profile.

setContactProfile(ContactProfileBase) - Method in class altitude.integrationServer.types.SentSocial

Contact Profile.

setContactProfile(ContactProfilePendingWork) - Method in class altitude.integrationServer.types.PendingWork

The contact profile data.

setContactProfile(Integer, Integer) - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration

Sets the contact profile.

setContactProfileBasePermission(ContactProfileBasePermission) - Method in class altitude.integrationServer.types.RoleData

Contact profile base permission

setContactProfileBasePermission(ContactProfileBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Contact profile base permission

setContactProfileFieldPrivacyBasePermission(ContactProfileFieldPrivacyBasePermission) - Method in class altitude.integrationServer.types.RoleData

Contact profile field privacy base permission

setContactProfileFieldPrivacyBasePermission(ContactProfileFieldPrivacyBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Contact profile field privacy base permission

setContactProfileGdprRequestBasePermission(ContactProfileGdprRequestBasePermission) - Method in class altitude.integrationServer.types.RoleData

Contact profile GDPR request base permission

setContactProfileGdprRequestBasePermission(ContactProfileGdprRequestBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Contact profile GDPR request base permission

setContactProfileId(int) - Method in class altitude.integrationServer.events.ContactLoadedEvent

Identifier of the contact profile.

setContactProfileId(int) - Method in class altitude.integrationServer.events.ContactProfileUpdatedEvent

Identifier of the contact profile.

setContactProfileId(int) - Method in class altitude.integrationServer.events.ContactUnloadedEvent

Identifier of the contact profile.

setContactProfileId(int) - Method in class altitude.integrationServer.events.DataTransactionEndedEvent

Identifier of the contact profile.

setContactProfileId(int) - Method in class altitude.integrationServer.events.DataTransactionRegisteredEvent

Identifier of the contact profile.

setContactProfileId(int) - Method in class altitude.integrationServer.types.ConsentCreateRequest

Identifier of the contact profile.

setContactProfileId(int) - Method in class altitude.integrationServer.types.ConsentData

Identifier of the contact profile.

setContactProfileId(int) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Identifier of the contact profile.

setContactProfileId(int) - Method in class altitude.integrationServer.types.ContactProfileBase

Identifier of the contact profile.

setContactProfileId(int) - Method in class altitude.integrationServer.types.ContactProfilePendingWork

Identifier of the contact profile.

setContactProfileId(int) - Method in class altitude.integrationServer.types.DataTransactionData

Identifier of the contact profile.

setContactProfileId(int) - Method in class altitude.integrationServer.types.DataTransactionEventData

Identifier of the contact profile.

setContactProfileId(int) - Method in class altitude.integrationServer.types.InteractionThread

Identifier of the contact profile.

setContactProfileId(int) - Method in class altitude.integrationServer.types.RecordingData

Identifier of the contact profile.

setContactProfileId(int) - Method in class altitude.integrationServer.types.WorkflowNextTaskData

Identifier of the contact profile.

setContactProfileId(Integer) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Identifier of the contact profile.

setContactProfileName(String) - Method in class altitude.integrationServer.types.GuiText

Name of the contact profile.

setContactProfileRequest(ContactProfileRequest) - Method in class altitude.integrationServer.types.ContactUploadRequest

Contains the data used to create or update the contact profile.

setContactProfileTableSchemaRequest(TableSchemaRequest) - Method in class altitude.integrationServer.types.DirectoryUpdateRequest

Contact Profile table schema request

setContacts(boolean) - Method in class altitude.integrationServer.types.DataInterfaceConfiguration

Contact properties

setContacts(FieldRequest) - Method in class altitude.integrationServer.types.DataInterfaceConfigurationRequest

Contact properties

setContactStatus(FieldRequest) - Method in class altitude.integrationServer.types.ContactResubmitRequest

The new contact status.

setContactStatus(FieldRequest) - Method in class altitude.integrationServer.types.ContactUploadRequest

Status of the contact to update.

setContactUpdated(boolean) - Method in class altitude.integrationServer.events.ContactLoadProgressEvent

If true, the contact business data changed.

setContent(byte[]) - Method in class altitude.integrationServer.types.AttachmentData

The content of the attachment.

setContent(byte[]) - Method in class altitude.integrationServer.types.ContentData

The content of file of the email.

setContent(byte[]) - Method in class altitude.integrationServer.types.DocumentData

The content of the document.

setContent(byte[]) - Method in class altitude.integrationServer.types.FileAttachment

The content of the attachment.

setContent(byte[]) - Method in class altitude.integrationServer.types.SocialDocumentData

The content of the social document.

setContent(String) - Method in class altitude.integrationServer.types.KBDocumentNote

Content of the note.

setContentFiles(ContentInfo[]) - Method in class altitude.integrationServer.types.EmailMessage

Information about the attached files of the email message.

setContentId(String) - Method in class altitude.integrationServer.types.ContentInfo

String with the content file identifier.

setContentLength(int) - Method in class altitude.integrationServer.types.AttachmentInfo

The number of bytes of the attachment.

setContentType(String) - Method in class altitude.integrationServer.types.AttachmentInfo

The name of the file format on the internet.

setContentType(String) - Method in class altitude.integrationServer.types.SocialDocumentData

The content type.

setCopyToClipboard(boolean) - Method in class altitude.integrationServer.types.KnowledgeBaseBrowserConfiguration

Copy to clipboard

setCopyToClipboard(FieldRequest) - Method in class altitude.integrationServer.types.KnowledgeBaseBrowserConfigurationRequest

Copy to clipboard

setCount(int) - Method in class altitude.integrationServer.types.ResultSet

Count.

setCreate(boolean) - Method in class altitude.integrationServer.types.KnowledgeBaseBrowserConfiguration

Create document

setCreate(FieldRequest) - Method in class altitude.integrationServer.types.KnowledgeBaseBrowserConfigurationRequest

Create document

setCreateContactProfile(boolean) - Method in class altitude.integrationServer.types.DataTransactionCanDo

If true, the operation IDataTransaction.CreateContactProfile can be performed.

setCreatedBy(String) - Method in class altitude.integrationServer.types.DocumentRevisionInfo

The name of the agent that created the revision.

setCreatedBy(String) - Method in class altitude.integrationServer.types.KBDocumentRevisionInfo

The name of the agent that updated the revision.

setCreatedByAgentFullName(String) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Full name of the agent that motivated the creation of the contact history entry.

setCreatedByAgentId(int) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Identifier of the agent that motivated the creation of the contact history entry.

setCreatedByAgentName(String) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Name of the agent that motivated the creation of the contact history entry.

setCreatedByClient(boolean) - Method in class altitude.integrationServer.events.IncomingSessionEvent

If true, the session has created by client.

setCreatedByGateway(boolean) - Method in class altitude.integrationServer.events.AgentInCampaignOperationEvent

If true the event was created by gateway.

setCreatedByWorkflow(boolean) - Method in class altitude.integrationServer.events.ContactLoadedEvent

If true, the contact was created by workflow.

setCreatedByWorkflow(boolean) - Method in class altitude.integrationServer.types.DataTransactionData

If true, the contact was created by workflow.

setCreatedByWorkflow(boolean) - Method in class altitude.integrationServer.types.DataTransactionEventData

If true, the contact was created by workflow.

setCreatedOn(GregorianCalendar) - Method in class altitude.integrationServer.types.ContactList

Creation moment.

setCreatedOn(GregorianCalendar) - Method in class altitude.integrationServer.types.DocumentInfo

The moment when the document was created.

setCreatedOn(GregorianCalendar) - Method in class altitude.integrationServer.types.DocumentRevisionInfo

The moment when the revision was created.

setCreatedOn(GregorianCalendar) - Method in class altitude.integrationServer.types.KBDocumentInfo

Creation moment of the knowledge base document.

setCreatedOn(GregorianCalendar) - Method in class altitude.integrationServer.types.KBDocumentNote

Note creation date.

setCreatedOn(GregorianCalendar) - Method in class altitude.integrationServer.types.KBDocumentRevisionInfo

The date when the revision was updated.

setCreationMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.BackgroundTaskData

Task creation time.

setCreationMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.ConsentData

Creation moment in UTC.

setCreationMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData

Creation Moment in UTC.

setCubeDimensionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.ServiceUpdateRequest

Cube dimension requests

setCubeDimensions(CubeDimension[]) - Method in class altitude.integrationServer.types.CubeTableSchema

Array with the available dimensions.

setCulture(Culture) - Method in class altitude.integrationServer.types.ReportGenerateRequest

Culture Culture.

setCulture(Culture) - Method in class altitude.integrationServer.types.SavedReport

Culture.

setCurrentVersionId(int) - Method in class altitude.integrationServer.types.WorkflowDefinition

Identifier of the current workflow definition version.

setCursorId(int) - Method in class altitude.integrationServer.events.CursorClosedEvent

Identifier of the cursor.

setCustomData(byte[]) - Method in class altitude.integrationServer.events.CustomDataEvent

Custom data (blind data).

setData(byte[]) - Method in class altitude.integrationServer.events.PhoneGenericDataReceivedEvent

Generic data received.

setData(AgentData) - Method in class altitude.integrationServer.events.AgentOperationEvent

Agent data.

setData(DataInterfaceConfiguration) - Method in class altitude.integrationServer.types.RoleInterfaceConfiguration

Data

setData(DataInterfaceConfigurationRequest) - Method in class altitude.integrationServer.types.RoleInterfaceConfigurationRequest

Data

setData(IMCustomInteractionData) - Method in class altitude.integrationServer.events.IMCustomInteractionStartedEvent

Represents the data in an instant messaging custom interaction event.

setData(OxeAgentExtensionData) - Method in class altitude.integrationServer.events.OxeExtensionOperationEvent

OXE agent extension data.

setData(OxeSwitchDataBase) - Method in class altitude.integrationServer.events.OxeSwitchOperationEvent

OXE switch data.

setData(OxeSynchroConfiguration) - Method in class altitude.integrationServer.events.OxeSynchroConfigurationEvent

OxeSynchro configuration data.

setData(OxeSynchroDashboardData) - Method in class altitude.integrationServer.events.OxeSynchroDashboardOperationEvent

OxeSynchro dashboard data.

setData(ProcessTraceConfiguration) - Method in class altitude.integrationServer.events.ProcessTraceConfigurationEvent

Process trace configuration data.

setData(SwitchDeviceData) - Method in class altitude.integrationServer.events.OxeRoutingPointOperationEvent

Switch device data.

setData(String[][]) - Method in class altitude.integrationServer.types.ResultSet

Array with the result of the select statement.

setDataFileNameInZip(String) - Method in interface altitude.integrationServer.iJavaApi.IEntityUploader

Data file name in zip file

setDataIsZip(boolean) - Method in interface altitude.integrationServer.iJavaApi.IEntityUploader

Data content is a zip file

setDataTransaction(DataTransactionEventData) - Method in class altitude.integrationServer.events.IncomingSessionEvent

Represents the data transaction event data.

setDataTransactionRestarted(boolean) - Method in class altitude.integrationServer.types.SessionInfo

If true, the data transaction was restarted.

setDataType(DataType) - Method in class altitude.integrationServer.types.TableSchemaColumn

Type of data.

setDataType(GenericDataType) - Method in class altitude.integrationServer.events.PhoneGenericDataReceivedEvent

Enumerated GenericDataType with the type of the generic data.

setDateOfArrival(GregorianCalendar) - Method in class altitude.integrationServer.types.EmailEventData

Arrival moment of the email.

setDateOfArrival(GregorianCalendar) - Method in class altitude.integrationServer.types.EmailInteractionData

Arrival moment of the email.

setDateOfArrival(GregorianCalendar) - Method in class altitude.integrationServer.types.SocialEventData

Arrival moment of the social.

setDateOfArrival(GregorianCalendar) - Method in class altitude.integrationServer.types.SocialInteractionData

Arrival moment of the social.

setDayDefinitions(DayDefinitionYear[]) - Method in class altitude.integrationServer.types.DayType

DayDefinitions of the day type.

setDayDefinitions(EntityRequest[]) - Method in class altitude.integrationServer.types.DayTypeUpdateRequestBase

DayDefinitions of the day type.

setDays(int[]) - Method in class altitude.integrationServer.types.DayDefinitionMonth

Days of the day definition month if AllDays is false.

setDayTypeName(FieldRequest) - Method in class altitude.integrationServer.types.CampaignScheduleDetailRequest

Day type.

setDayTypeName(String) - Method in class altitude.integrationServer.types.CampaignScheduleDetail

Day type.

setDefaultContactListId(int) - Method in class altitude.integrationServer.types.CampaignData

Identifier of the default contact list.

setDefaultContactListName(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequest

Name of the default contact list.

setDefaultContactListName(String) - Method in class altitude.integrationServer.types.CampaignData

Name of the default contact list.

setDefaultDirectoryId(int) - Method in class altitude.integrationServer.types.ServiceData

Identifier of the default directory for campaigns that belong to the service.

setDefaultDirectoryName(FieldRequest) - Method in class altitude.integrationServer.types.ServiceUpdateRequestBase

Name of the default directory for campaigns that belong to the service.

setDefaultDirectoryName(String) - Method in class altitude.integrationServer.types.ServiceData

Name of the default directory for campaigns that belong to the service.

setDefaultExportReportFolder(FieldRequest) - Method in class altitude.integrationServer.types.InstanceUpdateRequest

Default folder for automatically exported reports.

setDefaultExportReportFolder(String) - Method in class altitude.integrationServer.types.InstanceData

Default folder for automatically exported reports.

setDefaultExtension(FieldRequest) - Method in class altitude.integrationServer.types.AgentUpdateRequestBase

Default extension.

setDefaultExtension(String) - Method in class altitude.integrationServer.types.AgentData

Default extension of the agent.

setDefaultPurposeGuiName(String) - Method in class altitude.integrationServer.types.CampaignData

Name of the default purpose for the GUI.

setDefaultPurposeGuiName(String) - Method in class altitude.integrationServer.types.RoleData

Name of the default purpose for the GUI.

setDefaultPurposeId(Integer) - Method in class altitude.integrationServer.types.CampaignData

Identifier of the default purpose.

setDefaultPurposeId(Integer) - Method in class altitude.integrationServer.types.RoleData

Identifier of the default purpose.

setDefaultPurposeName(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Name of the default purpose.

setDefaultPurposeName(FieldRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Name of the default purpose.

setDefaultPurposeName(String) - Method in class altitude.integrationServer.types.CampaignData

Name of the default purpose.

setDefaultPurposeName(String) - Method in class altitude.integrationServer.types.RoleData

Name of the default purpose.

setDefaultSite(FieldRequest) - Method in class altitude.integrationServer.types.RoleSiteConfigurationRequest

Auto show message of the day

setDefaultSite(String) - Method in class altitude.integrationServer.types.RoleSiteConfiguration

Gets or sets the default site for all users in the role.

setDefinition(WorkflowDefinition) - Method in class altitude.integrationServer.types.WorkflowDefinitionVersion

The workflow definition.

setDefinition(WorkflowDefinition) - Method in class altitude.integrationServer.types.WorkflowTaskDefinition

Workflow definition.

setDefinitionVersion(WorkflowDefinitionVersion) - Method in class altitude.integrationServer.types.WorkflowProcess

Workflow definition version.

setDefinitionVersion(WorkflowDefinitionVersion) - Method in class altitude.integrationServer.types.WorkflowTaskDefinitionVersion

Workflow definition version.

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.AgentPermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.CampaignPermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.CategoryPermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.ConsentAuditPermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.ConsentPermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.ContactPermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyPermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestPermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfilePermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.DirectoryPermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.DocumentPermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.EmailGatewayPermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.FloorPlanPermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.PrivacyCategoryPermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.PurposePermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.ReportTemplatePermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.RolePermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.SavedReportPermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.ScheduledReportPermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.ServicePermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.SitePermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.TeamPermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.TelephonyGatewayPermissionRequestBase

Delete

setDelete(FieldRequest) - Method in class altitude.integrationServer.types.WorkflowDefinitionPermissionRequestBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.AgentPermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.CampaignPermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.CategoryPermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.ConsentAuditPermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.ConsentPermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.ContactPermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyPermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestPermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.ContactProfilePermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.DirectoryPermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.DocumentPermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.EmailGatewayPermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.FloorPlanPermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.PrivacyCategoryPermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.PurposePermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.ReportTemplatePermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.RolePermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.SavedReportPermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.ScheduledReportPermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.ServicePermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.SitePermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.TeamPermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.TelephonyGatewayPermissionBase

Delete

setDelete(Permission) - Method in class altitude.integrationServer.types.WorkflowDefinitionPermissionBase

Delete

setDeleteOnMaxLines(boolean) - Method in class altitude.integrationServer.types.ProcessTraceConfiguration

Delete on maximum lines

setDepartment(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Department.

setDepartment(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Department.

setDequeue(boolean) - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo

If true, the operation IInstantMessagingMedia.Dequeue can be performed.

setDequeue(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.Dequeue can be performed.

setDequeuedReason(DequeuedEventReason) - Method in class altitude.integrationServer.events.InstantMessagingEvent

The reason to dequeue the instant messaging.

setDequeuedReason(DequeuedEventReason) - Method in class altitude.integrationServer.events.PhoneEvent

Enumerated DequeuedEventReason with the reason to dequeue the call.

setDescription(FieldRequest) - Method in class altitude.integrationServer.types.CampaignContactListRequest

Description of the contact list.

setDescription(FieldRequest) - Method in class altitude.integrationServer.types.CampaignMonitoredDeviceRequest

Description

setDescription(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Description

setDescription(FieldRequest) - Method in class altitude.integrationServer.types.CategoryUpdateRequestBase

Description of the category.

setDescription(FieldRequest) - Method in class altitude.integrationServer.types.DayTypeUpdateRequestBase

Description of the day type.

setDescription(FieldRequest) - Method in class altitude.integrationServer.types.DirectoryUpdateRequestBase

Description of the directory.

setDescription(FieldRequest) - Method in class altitude.integrationServer.types.EnumeratedFieldRequest

Description of the enumerated value.

setDescription(FieldRequest) - Method in class altitude.integrationServer.types.EnumeratedTypeRequest

Description of the enumerated type.

setDescription(FieldRequest) - Method in class altitude.integrationServer.types.MediaUpdateRequestBase

Description.

setDescription(FieldRequest) - Method in class altitude.integrationServer.types.PrivacyCategoryUpdateRequest

Description.

setDescription(FieldRequest) - Method in class altitude.integrationServer.types.PurposeUpdateRequest

Description.

setDescription(FieldRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Description of the campaign.

setDescription(FieldRequest) - Method in class altitude.integrationServer.types.SavedReportUpdateRequestBase

Description of the saved report.

setDescription(FieldRequest) - Method in class altitude.integrationServer.types.ServiceAniListUpdateRequest

Description of the service ANI list.

setDescription(FieldRequest) - Method in class altitude.integrationServer.types.ServiceUpdateRequestBase

Description of the service.

setDescription(FieldRequest) - Method in class altitude.integrationServer.types.TeamUpdateRequestBase

Description of the team.

setDescription(String) - Method in class altitude.integrationServer.types.CampaignContactListData

Description of the contact list.

setDescription(String) - Method in class altitude.integrationServer.types.CampaignData

Description of the campaign.

setDescription(String) - Method in class altitude.integrationServer.types.CampaignMonitoredDeviceData

Name of the media.

setDescription(String) - Method in class altitude.integrationServer.types.CategoryData

The description of the category.

setDescription(String) - Method in class altitude.integrationServer.types.CategoryInfo

The description of the category.

setDescription(String) - Method in class altitude.integrationServer.types.ContactListBase

Description.

setDescription(String) - Method in class altitude.integrationServer.types.DayType

Description of the day type.

setDescription(String) - Method in class altitude.integrationServer.types.Directory

The description of the directory.

setDescription(String) - Method in class altitude.integrationServer.types.DocumentInfo

Description of the document.

setDescription(String) - Method in class altitude.integrationServer.types.EnumeratedField

Description of the enumerated field.

setDescription(String) - Method in class altitude.integrationServer.types.EnumeratedType

Description of the enumerated type.

setDescription(String) - Method in class altitude.integrationServer.types.KBDocumentInfo

Description of the knowledge base document.

setDescription(String) - Method in class altitude.integrationServer.types.KpiContext

Description.

setDescription(String) - Method in class altitude.integrationServer.types.MediaData

Description.

setDescription(String) - Method in class altitude.integrationServer.types.PrivacyCategoryData

Description.

setDescription(String) - Method in class altitude.integrationServer.types.PurposeData

Description.

setDescription(String) - Method in class altitude.integrationServer.types.ReportTemplate

Description.

setDescription(String) - Method in class altitude.integrationServer.types.RoleData

Description

setDescription(String) - Method in class altitude.integrationServer.types.SavedReport

Description.

setDescription(String) - Method in class altitude.integrationServer.types.ServiceAniListCreateRequest

Description of the service ANI list.

setDescription(String) - Method in class altitude.integrationServer.types.ServiceAniListData

Description of the service ANI list.

setDescription(String) - Method in class altitude.integrationServer.types.ServiceData

Description of the service.

setDescription(String) - Method in class altitude.integrationServer.types.SystemEventLog

Description.

setDescription(String) - Method in class altitude.integrationServer.types.TeamData

Description of the team.

setDestinationAddress(String) - Method in class altitude.integrationServer.events.IMCustomInteractionEvent

Destination address of the interaction.

setDestinationAddress(String) - Method in class altitude.integrationServer.events.InstantMessagingEvent

Destination address of the interaction.

setDestinationAgent(String) - Method in class altitude.integrationServer.events.EmailErrorEvent

Name of the agent that receives the interaction.

setDestinationAgent(String) - Method in class altitude.integrationServer.events.InstantMessagingEvent

Name of the agent, if the remote instant messaging party talking to the agent is also an agent.

setDestinationAgent(String) - Method in class altitude.integrationServer.events.PhoneEvent

Name of the agent, if the remote party talking to the agent is also an agent.

setDestinationAgent(String) - Method in class altitude.integrationServer.events.PhoneProgressBaseEvent

Name of the agent that receives the call.

setDestinationAgent(String) - Method in class altitude.integrationServer.events.SocialErrorEvent

Name of the agent that receives the interaction.

setDestinationAgent(String) - Method in class altitude.integrationServer.events.WorkflowProgressBaseEvent

Name of the agent that receives the interaction.

setDestinationCampaign(String) - Method in class altitude.integrationServer.events.EmailErrorEvent

Name of the campaign that receives the interaction.

setDestinationCampaign(String) - Method in class altitude.integrationServer.events.IMCustomInteractionEvent

Name of the campaign that receives the interaction.

setDestinationCampaign(String) - Method in class altitude.integrationServer.events.IMCustomInteractionProgressBaseEvent

Name of the campaign that receives the interaction.

setDestinationCampaign(String) - Method in class altitude.integrationServer.events.InstantMessagingEvent

Campaign associated to the instant messaging.

setDestinationCampaign(String) - Method in class altitude.integrationServer.events.InstantMessagingProgressBaseEvent

Name of the campaign that receives the interaction.

setDestinationCampaign(String) - Method in class altitude.integrationServer.events.PhoneEvent

Campaign associated to the call.

setDestinationCampaign(String) - Method in class altitude.integrationServer.events.PhoneProgressBaseEvent

Campaign associated to the call.

setDestinationCampaign(String) - Method in class altitude.integrationServer.events.SocialErrorEvent

Name of the campaign that receives the interaction.

setDestinationCampaign(String) - Method in class altitude.integrationServer.events.WorkflowProgressBaseEvent

Name of the campaign that receives the interaction.

setDestinationDialedNumber(String) - Method in class altitude.integrationServer.events.PhoneEvent

Number dialed by the caller party.

setDestinationNumber(String) - Method in class altitude.integrationServer.events.PhoneEvent

Destination phone number of the call.

setDestinationNumber(String) - Method in class altitude.integrationServer.events.PhoneProgressBaseEvent

Destination phone number of the call.

setDestinationTrunk(String) - Method in class altitude.integrationServer.events.PhoneEvent

Destination trunk of the call.

setDevice(String) - Method in class altitude.integrationServer.types.CampaignMonitoredDeviceData

Name of the device.

setDevice(String) - Method in class altitude.integrationServer.types.CampaignMonitoredDeviceRequest

Name of the monitored device.

setDial(boolean) - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration

Dial

setDial(FieldRequest) - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest

Dial

setDialedNumber(String) - Method in class altitude.integrationServer.types.PhoneEventData

Number dialed by the caller party.

setDialedNumber(String) - Method in class altitude.integrationServer.types.PhoneInteractionData

Dialed number.

setDialingPrefix(String) - Method in class altitude.integrationServer.types.MultiSiteAccessRule

Dialing prefix.

setDialOperation(boolean) - Method in class altitude.integrationServer.types.CallSupervisorResult

If true, a new call was performed to the supervisor (dial operation).

setDigits(String) - Method in class altitude.integrationServer.events.DigitsCollectedEvent

Collected digits.

setDigits(String) - Method in class altitude.integrationServer.events.MessagePlayedAndDigitsCollectedEvent

Collected digits.

setDigits(String) - Method in class altitude.integrationServer.types.CollectDigitsResult

The digits collected.

setDimension(CubeDimension) - Method in class altitude.integrationServer.types.KpiContextDimension

Cube dimension.

setDimension(String) - Method in class altitude.integrationServer.types.CubeDimensionRequestBase

Dimension.

setDimensions(KpiContextDimension[]) - Method in class altitude.integrationServer.types.KpiContext

Cube dimensions where the KPI is defined.

setDirectoryBasePermission(DirectoryBasePermission) - Method in class altitude.integrationServer.types.RoleData

Directory base permission

setDirectoryBasePermission(DirectoryBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Directory base permission

setDirectoryId(int) - Method in class altitude.integrationServer.events.ContactLoadedEvent

Identifier of the directory.

setDirectoryId(int) - Method in class altitude.integrationServer.events.ContactProfileUpdatedEvent

Identifier of the directory.

setDirectoryId(int) - Method in class altitude.integrationServer.events.ContactUnloadedEvent

Identifier of the directory.

setDirectoryId(int) - Method in class altitude.integrationServer.events.DataTransactionEndedEvent

Identifier of the directory.

setDirectoryId(int) - Method in class altitude.integrationServer.events.DataTransactionRegisteredEvent

Identifier of the directory.

setDirectoryId(int) - Method in class altitude.integrationServer.types.ConsentData

Identifier of the directory.

setDirectoryId(int) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Identifier of the directory.

setDirectoryId(int) - Method in class altitude.integrationServer.types.ContactProfileBase

Identifier of the directory.

setDirectoryId(int) - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyData

Identifier of the directory.

setDirectoryId(int) - Method in class altitude.integrationServer.types.ContactProfilePendingWork

Identifier of the directory.

setDirectoryId(int) - Method in class altitude.integrationServer.types.DataTransactionData

Identifier of the directory.

setDirectoryId(int) - Method in class altitude.integrationServer.types.DataTransactionEventData

Identifier of the directory.

setDirectoryId(int) - Method in class altitude.integrationServer.types.InteractionThread

Identifier of the directory.

setDirectoryId(int) - Method in class altitude.integrationServer.types.RecordingData

Identifier of the directory.

setDirectoryId(int) - Method in class altitude.integrationServer.types.WorkflowNextTaskData

Identifier of the directory.

setDirectoryId(Integer) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Identifier of the directory.

setDirectoryName(FieldRequest) - Method in class altitude.integrationServer.types.ContactUpdateRequest

Name of the directory.

setDirectoryName(FieldRequest) - Method in class altitude.integrationServer.types.ContactUploadRequest

Name of the directory to create a contact profile.

setDirectoryName(String) - Method in class altitude.integrationServer.types.ConsentAuditData

Name of the directory.

setDirectoryName(String) - Method in class altitude.integrationServer.types.ConsentCreateRequest

Name of the directory.

setDirectoryName(String) - Method in class altitude.integrationServer.types.ConsentData

Name of the directory.

setDirectoryName(String) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Name of the directory.

setDirectoryName(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Name of the directory.

setDirectoryName(String) - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyData

Name of the directory.

setDirectoryName(String) - Method in class altitude.integrationServer.types.ContactProfileGdprRequest

Name of the directory.

setDirectoryName(String) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData

Name of the directory.

setDirectoryName(String) - Method in class altitude.integrationServer.types.ContactProfilePendingWork

Name of the directory.

setDirectoryName(String) - Method in class altitude.integrationServer.types.DataTransactionData

Name of the directory.

setDirectoryName(String) - Method in class altitude.integrationServer.types.RecordingData

Name of the directory.

setDirectoryName(String) - Method in class altitude.integrationServer.types.RoleDirectoryPermission

Directory name

setDirectoryName(String) - Method in class altitude.integrationServer.types.RoleDirectoryPermissionRequest

Directory name

setDirectoryPermissionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Directory permission requests

setDisableContact(boolean) - Method in class altitude.integrationServer.types.CampaignCanDo

If true, the operation ICampaign.DisableContact can be performed.

setDiscard(boolean) - Method in class altitude.integrationServer.types.DataInterfaceConfiguration

Discard data

setDiscard(boolean) - Method in class altitude.integrationServer.types.DataTransactionCanDo

If true, the operation IDataTransaction.Discard can be performed.

setDiscard(FieldRequest) - Method in class altitude.integrationServer.types.DataInterfaceConfigurationRequest

Discard data

setDisconnect(boolean) - Method in class altitude.integrationServer.types.IMCustomInteractionCanDo

If true, the operation IIMCustomInteraction.Disconnect can be performed.

setDisconnect(boolean) - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfiguration

Disconnect

setDisconnect(boolean) - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo

If true, the operation IInstantMessagingMedia.Disconnect can be performed.

setDisconnect(FieldRequest) - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfigurationRequest

Disconnect

setDistributeContactsAfterOperation(boolean) - Method in interface altitude.integrationServer.iJavaApi.IServiceContactUploader

Distribute SSM contats after upload operation.

setDivert(boolean) - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo

If true, the operation IInstantMessagingMedia.Divert can be performed.

setDivert(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.Divert can be performed.

setDnis(CampaignDnisData[]) - Method in class altitude.integrationServer.types.CampaignGatewayData

List of dnis data.

setDnis(String) - Method in class altitude.integrationServer.types.CampaignDnisData

Name of the DNIS.

setDnis(String) - Method in class altitude.integrationServer.types.CampaignDnisRequest

Name of the DNIS.

setDnis(String) - Method in class altitude.integrationServer.types.IMCustomInteractionData

Destination address.

setDnis(String) - Method in class altitude.integrationServer.types.InstantMessagingEventData

Number dialed by the customer.

setDnis(String) - Method in class altitude.integrationServer.types.InstantMessagingInteractionData

Number dialed by the customer.

setDnis(String) - Method in class altitude.integrationServer.types.PhoneEventData

Number dialed by the customer.

setDnis(String) - Method in class altitude.integrationServer.types.PhoneInteractionData

DNIS.

setDnisRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.CampaignGatewayRequest

List of DNIS requests.

setDocument(DocumentAttachment) - Method in class altitude.integrationServer.types.Attachment

Information about a document attachment.

setDocumentBasePermission(DocumentBasePermission) - Method in class altitude.integrationServer.types.RoleData

Document base permission

setDocumentBasePermission(DocumentBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Document base permission

setDocumentId(int) - Method in class altitude.integrationServer.types.DocumentAttachment

Identifier of the document.

setDocumentId(int) - Method in class altitude.integrationServer.types.DocumentManagerLocation

Identifier of the document.

setDocumentId(int) - Method in class altitude.integrationServer.types.DocumentRevisionInfo

Identifier of the document.

setDocumentId(int) - Method in class altitude.integrationServer.types.KBDocumentNote

Identifier of the knowledge base document.

setDocumentId(int) - Method in class altitude.integrationServer.types.RoleDocumentPermission

Identifier of the document

setDocumentId(int) - Method in class altitude.integrationServer.types.RoleDocumentPermissionRequest

Identifier of the document

setDocumentManager(DocumentManagerLocation) - Method in class altitude.integrationServer.types.DocumentLocation

Location of the document if the DocumentLocationType Type is DocumentManager.

setDocumentPermissionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Document permission requests

setDstAbbreviation(FieldRequest) - Method in class altitude.integrationServer.types.TimeZoneCreateRequest

Description of the DST.

setDstAbbreviation(String) - Method in class altitude.integrationServer.types.TimeZone

Description of the DST.

setDstActive(boolean) - Method in class altitude.integrationServer.types.TimeZone

If true, the daylight saving time (DST) is active.

setDstActive(FieldRequest) - Method in class altitude.integrationServer.types.TimeZoneCreateRequest

If true, the daylight saving time (DST) is active.

setDstDelta(int) - Method in class altitude.integrationServer.types.TimeZone

Difference, in minutes, to add to the time when DST is active.

setDstDelta(FieldRequest) - Method in class altitude.integrationServer.types.TimeZoneCreateRequest

Difference, in minutes, to add to the time when DST is active.

setDstEnd(DaylightTime) - Method in class altitude.integrationServer.types.TimeZone

Date and time of the end of the DST.

setDstEnd(DaylightTimeRequest) - Method in class altitude.integrationServer.types.TimeZoneCreateRequest

Date and time of the end of the DST.

setDstStart(DaylightTime) - Method in class altitude.integrationServer.types.TimeZone

Date and time of the beginning of the DST.

setDstStart(DaylightTimeRequest) - Method in class altitude.integrationServer.types.TimeZoneCreateRequest

Date and time of the beginning of the DST.

setDuration(Duration) - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog

Duration.

setDuration(Duration) - Method in class altitude.integrationServer.types.AgentOperationLog

Duration.

setDuration(Duration) - Method in class altitude.integrationServer.types.CampaignOperationLog

Duration.

setDuration(Duration) - Method in class altitude.integrationServer.types.InteractionThreadSegment

Duration of the thread segment.

setDuration(Duration) - Method in class altitude.integrationServer.types.RecordingData

Duration.

setEdit(boolean) - Method in class altitude.integrationServer.types.KnowledgeBaseBrowserConfiguration

Edit document

setEdit(FieldRequest) - Method in class altitude.integrationServer.types.KnowledgeBaseBrowserConfigurationRequest

Edit document

setEmail(int) - Method in class altitude.integrationServer.types.Attachment

Identifier of an email attachment.

setEmail(EmailEventData) - Method in class altitude.integrationServer.events.IncomingSessionEvent

Represents the data in an email event.

setEmail(EmailInterfaceConfiguration) - Method in class altitude.integrationServer.types.RoleInterfaceConfiguration

Email

setEmail(EmailInterfaceConfigurationRequest) - Method in class altitude.integrationServer.types.RoleInterfaceConfigurationRequest

Email

setEmail(EmailPendingWork) - Method in class altitude.integrationServer.types.PendingWork

The specific queued email data.

setEmail(MediaInfo) - Method in class altitude.integrationServer.types.AgentInfo

Information about the email media.

setEmail(MediaInfo) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the email media.

setEmail(MediaInfo) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the email media.

setEmail1(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Email address 1.

setEmail1(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Email address 1.

setEmail2(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Email address 2.

setEmail2(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Email address 2.

setEmail3(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Email address 3.

setEmail3(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Email address 3.

setEmailControl(KnowledgeBaseEmailConfiguration) - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfiguration

Email control

setEmailControl(KnowledgeBaseEmailConfigurationRequest) - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfigurationRequest

Email control

setEmailed(boolean) - Method in class altitude.integrationServer.types.SavedReport

Emailed.

setEmailFromAddress(String) - Method in class altitude.integrationServer.types.SavedReport

Email from address.

setEmailGatewayBasePermission(EmailGatewayBasePermission) - Method in class altitude.integrationServer.types.RoleData

Email gateway base permission

setEmailGatewayBasePermission(EmailGatewayBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Email gateway base permission

setEmailGatewayForOutboundRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.ServiceUpdateRequestBase

List of email gateway names for outbound.

setEmailGatewayId(int) - Method in class altitude.integrationServer.types.SystemEventLog

Identifier of the email gateway.

setEmailGatewayName(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddressRequest

Name of the email gateway.

setEmailGatewayName(String) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress

Name of the email gateway.

setEmailId(int) - Method in class altitude.integrationServer.events.EmailProgressBaseEvent

Identifier of the email.

setEmailId(int) - Method in class altitude.integrationServer.types.EmailEventData

Identifier of the email.

setEmailId(int) - Method in class altitude.integrationServer.types.EmailInteractionData

Identifier of the email.

setEmailId(int) - Method in class altitude.integrationServer.types.EmailPendingWork

Identifier of the email.

setEmailId(int) - Method in class altitude.integrationServer.types.InteractionThread

Identifier of the email.

setEmailId(int) - Method in class altitude.integrationServer.types.QueuedEmailBase

Identifier of the email.

setEmailId(int) - Method in class altitude.integrationServer.types.SentEmail

Identifier of the email.

setEmailOutcome(SavedReportPublishStatus) - Method in class altitude.integrationServer.types.SavedReport

Email outcome.

setEmailPickUp(boolean) - Method in class altitude.integrationServer.types.GeneralInterfaceConfiguration

Email pick up

setEmailPickUp(FieldRequest) - Method in class altitude.integrationServer.types.GeneralInterfaceConfigurationRequest

Email pick up

setEmailRequest(ReportPublishEmailRequest) - Method in class altitude.integrationServer.types.ReportPublishRequest

Email request.

setEmailSubject(String) - Method in class altitude.integrationServer.types.SavedReport

Email subject.

setEmailToAddress(String) - Method in class altitude.integrationServer.types.SavedReport

Email to address.

setEmailWrapUpTimeout(Duration) - Method in class altitude.integrationServer.types.CampaignMediaConfiguration

Timeout of the email wrap-up.

setEnabled(boolean) - Method in class altitude.integrationServer.types.AdditionalPhoneData

If the additional phone is enabled.

setEnabled(boolean) - Method in class altitude.integrationServer.types.CustomCallStatusData

If the custom call status is enabled.

setEnabled(boolean) - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfiguration

Enabled

setEnabled(boolean) - Method in class altitude.integrationServer.types.OxeSynchroConfiguration

If true, the OxeSynchro should be launched

setEnabled(boolean) - Method in class altitude.integrationServer.types.ProcessTraceConfiguration

Trace enabled

setEnabled(FieldRequest) - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfigurationRequest

Enabled

setEnablePairingConstrainedCallPriority(boolean) - Method in class altitude.integrationServer.types.RouterAfinitiData

Enable pairing constrained by Afiniti call priority.

setEnablePairingConstrainedCallPriority(FieldRequest) - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest

Enable pairing constrained by Afiniti call priority.

setEnd(boolean) - Method in class altitude.integrationServer.types.DataInterfaceConfiguration

End data

setEnd(boolean) - Method in class altitude.integrationServer.types.DataTransactionCanDo

If true, the operation IDataTransaction.End can be performed.

setEnd(FieldRequest) - Method in class altitude.integrationServer.types.DataInterfaceConfigurationRequest

End data

setEndDayTime(Duration) - Method in class altitude.integrationServer.types.ReportGenerateRequest

End day time.

setEndedByAgentId(int) - Method in class altitude.integrationServer.types.CampaignOperationLog

Identifier of the agent that ended the operation.

setEndedByAgentId(int) - Method in class altitude.integrationServer.types.InstanceOperationLog

Identifier of the agent that ended the operation.

setEndedByAgentName(String) - Method in class altitude.integrationServer.types.CampaignOperationLog

User name of the agent that ended the operation.

setEndedByAgentName(String) - Method in class altitude.integrationServer.types.InstanceOperationLog

User name of the agent that ended the operation.

setEndMoment(FieldRequest) - Method in class altitude.integrationServer.types.CampaignScheduleDetailRequest

End moment.

setEndMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.BackgroundTaskData

Task execution end time

setEndMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.CampaignDeleteLogRequest

Moment of the log to end the delete.

setEndMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.InstanceDeleteLogRequest

Moment of the log to end the delete.

setEndMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.ReportGenerateRequest

End moment.

setEndMoment(Duration) - Method in class altitude.integrationServer.types.CampaignScheduleDetail

End moment.

setEndReservation(boolean) - Method in class altitude.integrationServer.types.EmailMediaCanDo

If true, the operation IEmailMedia.EndReservation can be performed.

setEndReservation(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.EndReservation can be performed.

setEndReservation(boolean) - Method in class altitude.integrationServer.types.SocialMediaCanDo

If true, the operation ISocialMedia.EndReservation can be performed.

setEndReservation(boolean) - Method in class altitude.integrationServer.types.WorkflowMediaCanDo

If true, the operation IWorkflowMedia.EndReservation can be performed.

setEndScriptAfterWrapUp(boolean) - Method in class altitude.integrationServer.types.CampaignData

End script after wrap-up.

setEndScriptAfterWrapUp(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

End script after wrap-up.

setEndState(EndDataTransactionState) - Method in class altitude.integrationServer.events.DataTransactionEndedEvent

Enumerated EndDataTransactionState with the termination state of the script.

setEndWrapup(boolean) - Method in class altitude.integrationServer.types.GeneralInterfaceConfiguration

End wrap-up

setEndWrapup(FieldRequest) - Method in class altitude.integrationServer.types.GeneralInterfaceConfigurationRequest

End wrap-up

setEnqueue(boolean) - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo

If true, the operation IInstantMessagingMedia.Enqueue can be performed.

setEnqueue(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.Enqueue can be performed.

setEntityId(int) - Method in class altitude.integrationServer.types.KpiContextDimension

Identifier of the entity if the KPI is defined only for a specific entity.

setEntityId(int) - Method in class altitude.integrationServer.types.UploadResult

Identifier of the entity created or updated.

setEntityIdFilter(long[]) - Method in class altitude.integrationServer.types.CubeDimensionRequestBase

Entity identifier filter.

setEntityType(EntityType) - Method in class altitude.integrationServer.events.EntityOperationEvent

Type of the entity.

setEntityType(EntityType) - Method in class altitude.integrationServer.types.EntityUploadTaskData

Type of entity uploaded.

setEntityUploadMode(EntityUploadMode) - Method in interface altitude.integrationServer.iJavaApi.IEntityUploader

Operations that are performed when new entities are uploaded.

setEnumeratedFieldRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.EnumeratedTypeRequest

Built-in enumerated fields.

setEnumeratedTypeAslName(String) - Method in class altitude.integrationServer.types.TableSchemaColumn

Name of the enumerated type used in the Altitude Script Language.

setEnumeratedTypeName(String) - Method in class altitude.integrationServer.types.TableSchemaColumn

Name of the enumerated type.

setEnumeratedTypeName(String) - Method in class altitude.integrationServer.types.TableSchemaColumnRequestEnumerated

Name of the enumerated type.

setEnumeratedTypeRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.TableSchemaRequest

Name of the column.

setError(EmailError) - Method in class altitude.integrationServer.events.EmailErrorEvent

Enumerated EmailError with the email error.

setError(IMCustomInteractionError) - Method in class altitude.integrationServer.events.IMCustomInteractionErrorEvent

The type of the instant messaging custom interaction error.

setError(InstantMessagingError) - Method in class altitude.integrationServer.events.InstantMessagingErrorEvent

The type of the instant messaging error.

setError(PhoneError) - Method in class altitude.integrationServer.events.PhoneErrorEvent

Enumerated PhoneError with the type of the phone error.

setError(SocialError) - Method in class altitude.integrationServer.events.SocialErrorEvent

Enumerated SocialError with the social error.

setError(WorkflowError) - Method in class altitude.integrationServer.events.WorkflowErrorEvent

Enumerated WorkflowError with the state of the workflow error.

setEventType(EmailEventType) - Method in class altitude.integrationServer.events.EmailEvent

The type of the email event.

setEventType(IMCustomInteractionEventType) - Method in class altitude.integrationServer.events.IMCustomInteractionEvent

The type of the instant messaging custom interaction event.

setEventType(InstantMessagingEventType) - Method in class altitude.integrationServer.events.InstantMessagingEvent

The type of the instant messaging event event.

setEventType(PhoneEventType) - Method in class altitude.integrationServer.events.PhoneEvent

Enumerated PhoneEventType with the type of the phone event.

setEventType(SocialEventType) - Method in class altitude.integrationServer.events.SocialEvent

The type of the social event.

setEventType(WorkflowEventType) - Method in class altitude.integrationServer.events.WorkflowEvent

The type of the workflow event.

setEvolutionTask(BootEvolutionTask) - Method in class altitude.integrationServer.types.BootEvolution

The boot evolution task.

setEvolutionTask(ShutdownEvolutionTask) - Method in class altitude.integrationServer.types.ShutdownEvolution

The shutdown evolution task.

setException(ISException) - Method in class altitude.integrationServer.types.AgentInCampaignOperationResult

Error that has occurred on executing the last operation.

setException(ISException) - Method in class altitude.integrationServer.types.UploadResult

Exception in case or error

setExecutionMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData

Execution Moment in UTC.

setExtend(boolean) - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfiguration

Extend

setExtend(boolean) - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo

If true, the operation IInstantMessagingMedia.Extend can be performed.

setExtend(boolean) - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration

Telephony extend

setExtend(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.Extend can be performed.

setExtend(FieldRequest) - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfigurationRequest

Extend

setExtend(FieldRequest) - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest

Telephony extend

setExtendPurpose(boolean) - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration

Telephony extend purpose

setExtendPurpose(FieldRequest) - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest

Telephony extend purpose

setExtension(String) - Method in class altitude.integrationServer.events.ExtensionChangedEvent

New extension of the agent.

setExtension(String) - Method in interface altitude.integrationServer.iJavaApi.IAgent

Changes the extension of the agent.

setExtension(String) - Method in class altitude.integrationServer.types.AgentFindData

Extension of the agent.

setExtension(String) - Method in class altitude.integrationServer.types.AgentInfo

String with the extension of the agent.

setExtension(String) - Method in class altitude.integrationServer.types.AgentOperationLog

String with the extension of the agent.

setExtension(String) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

String with the extension.

setExtension(String) - Method in class altitude.integrationServer.types.InteractionThreadSegment

Extension of the agent.

setExtensions(ExtensionRange[]) - Method in class altitude.integrationServer.types.TelephonyGatewayData

Extensions.

setExtensionType(OxeExtensionType) - Method in class altitude.integrationServer.types.OxeAgentExtensionData

Type of extension.

setExternalDoNotCallList(FieldRequest) - Method in class altitude.integrationServer.types.ServiceUpdateRequestBase

External do not call list name.

setExternalDoNotCallList(String) - Method in class altitude.integrationServer.types.ServiceData

External do not call list name.

setExternalInteractionStatus(ExternalInteractionStatus) - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationEndedEvent

Status of the external interaction.

setExternalInteractionStatus(ExternalInteractionStatus) - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration

Status of the external interaction.

setExternalInteractionStatus(ExternalInteractionStatus) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Status of the external interaction.

setExternalInteractionStatusErrorCodeDetail(Integer) - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationEndedEvent

The external interaction provider error code.

setExternalInteractionStatusErrorMessageDetail(String) - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationEndedEvent

The external interaction provider error message.

setFacebook(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Facebook account.

setFacebook(MediaInfo) - Method in class altitude.integrationServer.types.AgentInfo

Information about the Facebook media.

setFacebook(MediaInfo) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the Facebook media.

setFacebook(MediaInfo) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the Facebook media.

setFacebook(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Facebook account.

setFacebookMessenger(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Facebook Messenger account.

setFacebookMessenger(MediaInfo) - Method in class altitude.integrationServer.types.AgentInfo

Information about the FacebookMessenger media.

setFacebookMessenger(MediaInfo) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the FacebookMessenger media.

setFacebookMessenger(MediaInfo) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the FacebookMessenger media.

setFacebookMessenger(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Facebook Messenger account.

setFieldGuiName(String) - Method in class altitude.integrationServer.types.ConfigurationLogField

Gui name of the field.

setFieldId(int) - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyData

Identifier of the field of the contact profile field privacy.

setFieldId(int) - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyUpdateRequestBase

Identifier of the contact profile field privacy field.

setFieldName(String) - Method in class altitude.integrationServer.types.ConfigurationLogField

Name of the field.

setFieldsAnonymized(String[]) - Method in class altitude.integrationServer.types.AnonymizedTypeBase

List of the fields that are anonymized.

setFieldSeparator(char) - Method in interface altitude.integrationServer.iJavaApi.IEntityUploader

Data record field separator.

setFieldStringRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterFieldRequest

Requests with the strings to match on the filter field.

setFieldStrings(CampaignInboundEmailFilterFieldString[]) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterField

Strings to match on the filter field.

setFieldType(CampaignInboundEmailFilterFieldType) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterField

Type of the filter field.

setFieldType(ContactProfileFieldType) - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyData

Type of the field of the contact profile field privacy.

setFieldType(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterFieldRequest

Type of the filter field.

setFile(FileAttachment) - Method in class altitude.integrationServer.types.Attachment

Information about a file attachment.

setFileName(String) - Method in class altitude.integrationServer.types.AttachmentInfo

The file name of the attachment.

setFileName(String) - Method in class altitude.integrationServer.types.DocumentInfo

File name of the document.

setFileName(String) - Method in class altitude.integrationServer.types.DocumentRevisionInfo

File name of the revision.

setFileName(String) - Method in class altitude.integrationServer.types.FileAttachment

The file name of the attachment.

setFileName(String) - Method in class altitude.integrationServer.types.ReportPublishRequest

File name.

setFileRequest(ReportPublishFileRequest) - Method in class altitude.integrationServer.types.ReportPublishRequest

File request.

setFilterFieldRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest

Requests with the strings to filter in fields.

setFilterFields(CampaignInboundEmailFilterField[]) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter

Strings to filter in fields.

setFilterGlobalStringRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest

Requests with the strings to global filter.

setFilterGlobalStrings(CampaignInboundEmailFilterGlobalString[]) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter

Strings to global filter.

setFilterType(AssignmentFilterType) - Method in class altitude.integrationServer.types.AssignmentFilter

The type of filter to be applied.

setFilterType(CampaignInboundEmailFilterType) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter

Type of the filter.

setFilterType(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest

Type of the filter.

setFinishedBackgroundTasks(boolean) - Method in class altitude.integrationServer.types.InstanceDeleteLogRequest

If true, the finished background tasks will be deleted.

setFirstName(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

First name.

setFirstName(String) - Method in class altitude.integrationServer.types.ContactProfileBase

First name.

setFirstName(String) - Method in class altitude.integrationServer.types.ContactProfilePendingWork

First name.

setFirstName(String) - Method in class altitude.integrationServer.types.RecordingData

First name.

setFloorPlanBasePermission(FloorPlanBasePermission) - Method in class altitude.integrationServer.types.RoleData

Floor plan base permission

setFloorPlanBasePermission(FloorPlanBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Floor plan base permission

setForceDefaultExtension(boolean) - Method in class altitude.integrationServer.types.AgentData

If true, the default extension will be forced in the agent.

setForceDefaultExtension(FieldRequest) - Method in class altitude.integrationServer.types.AgentUpdateRequestBase

If true, the default extension will be forced in the agent.

setForceHangUp(boolean) - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration

Soft phone forced hang up

setForceHangUp(boolean) - Method in class altitude.integrationServer.types.SoftPhoneCanDo

If true, the operation ISoftPhone.ForceHangUp can be performed.

setForceHangUp(FieldRequest) - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest

Soft phone forced hang up

setForcePowerDial(boolean) - Method in class altitude.integrationServer.types.Contact

If true, enables the forcing of power dial.

setForcePowerDial(FieldRequest) - Method in class altitude.integrationServer.types.ContactResubmitRequest

New force power dial.

setForcePowerDial(FieldRequest) - Method in class altitude.integrationServer.types.ContactUpdateRequestBase

If true, enables the forcing of power dial.

setForcePowerDialAfterNuisance(boolean) - Method in class altitude.integrationServer.types.InstanceData

Force power dial after nuisance.

setForcePowerDialAfterNuisance(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Force power dial after nuisance.

setForcePowerDialAfterNuisance(FieldRequest) - Method in class altitude.integrationServer.types.InstanceUpdateRequest

Force power dial after nuisance.

setForcePowerDialAfterNuisance(Boolean) - Method in class altitude.integrationServer.types.CampaignData

Force power dial after nuisance.

setForeseenCalls(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Number of foreseen calls.

setForeseenCalls(Integer) - Method in class altitude.integrationServer.types.CampaignData

Number of foreseen calls.

setForeseenEndDate(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Foreseen end date of the campaign.

setForeseenEndDate(GregorianCalendar) - Method in class altitude.integrationServer.types.CampaignData

Foreseen end date of the campaign.

setForeseenStartDate(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Foreseen start date of the campaign.

setForeseenStartDate(GregorianCalendar) - Method in class altitude.integrationServer.types.CampaignData

Foreseen start date of the campaign.

setFormat(KpiFormat) - Method in class altitude.integrationServer.types.KpiContext

Format.

setFormat(SavedReportFormat) - Method in class altitude.integrationServer.types.ReportPublishRequest

Format.

setForward(boolean) - Method in class altitude.integrationServer.types.EmailInterfaceConfiguration

Forward

setForward(FieldRequest) - Method in class altitude.integrationServer.types.EmailInterfaceConfigurationRequest

Forward

setFrom(FieldRequest) - Method in class altitude.integrationServer.types.SwitchDeviceRequest

From

setFrom(String) - Method in class altitude.integrationServer.types.EmailEventData

Address of the email sender.

setFrom(String) - Method in class altitude.integrationServer.types.EmailInteractionData

Address of the email sender.

setFrom(String) - Method in class altitude.integrationServer.types.EmailMessage

Email sender.

setFrom(String) - Method in class altitude.integrationServer.types.EmailPendingWork

Name of the email sender.

setFrom(String) - Method in class altitude.integrationServer.types.ExtensionRange

First extension.

setFrom(String) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Origin of the interaction.

setFrom(String) - Method in class altitude.integrationServer.types.QueuedEmailBase

Name of the email sender.

setFrom(String) - Method in class altitude.integrationServer.types.QueuedSocialBase

Name of the social sender.

setFrom(String) - Method in class altitude.integrationServer.types.RecordingData

From.

setFrom(String) - Method in class altitude.integrationServer.types.ReportPublishEmailRequest

From.

setFrom(String) - Method in class altitude.integrationServer.types.SentEmail

From address of the sent email.

setFrom(String) - Method in class altitude.integrationServer.types.SentSocial

From address of the sent social.

setFrom(String) - Method in class altitude.integrationServer.types.SocialEventData

Address of the social sender.

setFrom(String) - Method in class altitude.integrationServer.types.SocialInteractionData

Address of the social sender.

setFrom(String) - Method in class altitude.integrationServer.types.SocialPendingWork

Name of the social sender.

setFrom(String) - Method in class altitude.integrationServer.types.SwitchDeviceRange

From.

setFromAddress(String) - Method in class altitude.integrationServer.events.IMCustomInteractionMessageEvent

Origin address of the interaction.

setFromAddress(String) - Method in class altitude.integrationServer.events.InstantMessagingMessageEvent

Origin address of the interaction.

setFromAddress(String) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Address of the initiator of the external interaction.

setFromAddress(String) - Method in class altitude.integrationServer.types.IMCustomInteractionData

Address of the remote party that initiated the custom interaction.

setFromAddress(String) - Method in class altitude.integrationServer.types.InstantMessagingEventData

ANI of the remote party talking to the agent.

setFromAddress(String) - Method in class altitude.integrationServer.types.InstantMessagingInteractionData

ANI of the remote party talking to the agent.

setFromAgent(String) - Method in class altitude.integrationServer.events.IMCustomInteractionMessageEvent

Name of the agent that sent the message.

setFromAgent(String) - Method in class altitude.integrationServer.events.InstantMessagingMessageEvent

Name of the agent that sent the message.

setFromAgent(String) - Method in class altitude.integrationServer.types.InstantMessagingEventData

User name of the remote agent.

setFromAgent(String) - Method in class altitude.integrationServer.types.InstantMessagingInteractionData

User name of the remote agent.

setFromAgent(String) - Method in class altitude.integrationServer.types.PhoneEventData

Agent that initiated the interaction.

setFullGreetingThreshold(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Full greeting threshold.

setFullGreetingThreshold(Duration) - Method in class altitude.integrationServer.types.CampaignData

Full greeting threshold.

setFullName(FieldRequest) - Method in class altitude.integrationServer.types.AgentUpdateRequestBase

Full name.

setFullName(FieldRequest) - Method in class altitude.integrationServer.types.TimeZoneCreateRequest

Description of the time zone.

setFullName(String) - Method in class altitude.integrationServer.types.AgentData

Full name of the agent.

setFullName(String) - Method in class altitude.integrationServer.types.AgentFindData

Full name of the agent.

setFullName(String) - Method in class altitude.integrationServer.types.AgentInfo

Full name of the agent.

setFullName(String) - Method in class altitude.integrationServer.types.TimeZone

Description of the time zone.

setGatewayEventType(GatewayEventType) - Method in class altitude.integrationServer.events.GatewayEvent

Enumerated GatewayEventType with the type of the gateway event.

setGatewayId(int) - Method in class altitude.integrationServer.events.GatewayEvent

Identifier of the gateway.

setGatewayId(int) - Method in class altitude.integrationServer.types.MultiSiteAccessRule

Identifier of the gateway.

setGatewayId(int) - Method in class altitude.integrationServer.types.SystemEventLog

Identifier of the gateway.

setGatewayName(String) - Method in class altitude.integrationServer.types.CampaignGatewayData

Name of the gateway that is configured in the campaign to duplicate

setGatewayName(String) - Method in class altitude.integrationServer.types.CampaignGatewayRequest

Name of the gateway that is configured in the campaign to duplicate.

setGatewayState(CampaignGatewayState) - Method in class altitude.integrationServer.types.CampaignGatewayData

Whether the gateway is open, closed, or recovering.

setGatewayType(GatewayType) - Method in class altitude.integrationServer.events.GatewayEvent

Enumerated GatewayType with the type of the gateway.

setGatewayType(GatewayType) - Method in class altitude.integrationServer.types.CampaignGatewayRequest

Type of the gateway that is configured in the campaign to duplicate.

setGdprEnabled(boolean) - Method in class altitude.integrationServer.types.InstanceData

GDPR Enabled.

setGender(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Enumerated Gender representing the gender.

setGender(Gender) - Method in class altitude.integrationServer.types.ContactProfileBase

Enumerated Gender representing the gender.

setGeneral(GeneralInterfaceConfiguration) - Method in class altitude.integrationServer.types.RoleInterfaceConfiguration

General

setGeneral(GeneralInterfaceConfigurationRequest) - Method in class altitude.integrationServer.types.RoleInterfaceConfigurationRequest

General

setGeneral(RoleGeneralConfiguration) - Method in class altitude.integrationServer.types.RoleData

General

setGeneral(RoleGeneralConfigurationRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

General

setGlobalReadyOperations(boolean) - Method in class altitude.integrationServer.types.GeneralInterfaceConfiguration

Global ready operations

setGlobalReadyOperations(FieldRequest) - Method in class altitude.integrationServer.types.GeneralInterfaceConfigurationRequest

Global ready operations

setGmtEndMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog

GMT end moment.

setGmtEndMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.AgentOperationLog

GMT end moment.

setGmtEndMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.CampaignOperationLog

GMT end moment.

setGmtEndMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.InteractionThreadSegment

GMT end moment.

setGmtEndMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.RecordingData

GMT end moment.

setGmtStartMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog

GMT start moment.

setGmtStartMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.AgentOperationLog

GMT start moment.

setGmtStartMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.CampaignOperationLog

GMT start moment.

setGmtStartMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.InteractionThreadSegment

GMT start moment.

setGmtStartMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.RecordingData

GMT start moment.

setGoogleRcs(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Google RCS number.

setGoogleRcs(MediaInfo) - Method in class altitude.integrationServer.types.AgentInfo

Information about the GoogleRcs media.

setGoogleRcs(MediaInfo) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the GoogleRcs media.

setGoogleRcs(MediaInfo) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the GoogleRcs media.

setGoogleRcs(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Google RCS number.

setGuiDescription(String) - Method in class altitude.integrationServer.types.MediaData

Description of the media for the GUI.

setGuiDescription(String) - Method in class altitude.integrationServer.types.PrivacyCategoryData

Description of the privacy category for the GUI.

setGuiDescription(String) - Method in class altitude.integrationServer.types.PurposeData

Description of the privacy category for the GUI.

setGuiId(int) - Method in class altitude.integrationServer.types.GuiText

Identifier of the GUI.

setGuiName(String) - Method in class altitude.integrationServer.types.AdditionalPhoneData

Name for the GUI.

setGuiName(String) - Method in class altitude.integrationServer.types.ContactListBase

Name for the GUI.

setGuiName(String) - Method in class altitude.integrationServer.types.CustomCallStatusData

Name for the GUI.

setGuiName(String) - Method in class altitude.integrationServer.types.EnumeratedField

Name for the GUI.

setGuiName(String) - Method in class altitude.integrationServer.types.ManualNotReadyReason

Gui name of the not ready reason.

setGuiName(String) - Method in class altitude.integrationServer.types.MediaData

Name of the media for the GUI.

setGuiName(String) - Method in class altitude.integrationServer.types.NotReadyReasonData

Gui name of the not ready reason.

setGuiName(String) - Method in class altitude.integrationServer.types.NotReadyReasonEventData

Gui name of the not ready reason.

setGuiName(String) - Method in class altitude.integrationServer.types.PrivacyCategoryData

Name of the privacy category for the GUI.

setGuiName(String) - Method in class altitude.integrationServer.types.PurposeData

Name of the privacy category for the GUI.

setGuiName(String) - Method in class altitude.integrationServer.types.RoleData

Name of the media for the GUI.

setGuiName(String) - Method in class altitude.integrationServer.types.TableSchemaColumn

Name for the GUI.

setHandleDrafts(boolean) - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfiguration

Handle drafts

setHandleDrafts(FieldRequest) - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfigurationRequest

Handle drafts

setHandlingAgentId(int) - Method in class altitude.integrationServer.types.Contact

Identifier of the handling agent.

setHandlingAgentId(int) - Method in class altitude.integrationServer.types.QueuedEmailBase

Identifier of the handling agent.

setHandlingAgentId(int) - Method in class altitude.integrationServer.types.QueuedSocialBase

Identifier of the handling agent.

setHandlingAgentName(String) - Method in class altitude.integrationServer.types.Contact

User name of the handling agent.

setHandlingAgentName(String) - Method in class altitude.integrationServer.types.QueuedEmailBase

User name of the handling agent.

setHandlingAgentName(String) - Method in class altitude.integrationServer.types.QueuedSocialBase

User name of the handling agent.

setHandlingTimeoutNonConnected(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Handling interaction timeout for email interactions.

setHandlingTimeoutNonConnected(Duration) - Method in class altitude.integrationServer.types.CampaignData

Handling interaction timeout for email interactions.

setHandlingTimeoutWorkflow(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Handling interaction timeout for workflow.

setHandlingTimeoutWorkflow(Duration) - Method in class altitude.integrationServer.types.CampaignData

Handling interaction timeout for workflow interactions.

setHangUp(boolean) - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration

Hang up

setHangUp(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.HangUp can be performed.

setHangUp(FieldRequest) - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest

Hang up

setHasAttachments(boolean) - Method in class altitude.integrationServer.types.KBDocumentInfo

If the knowledge base document has attachments.

setHasDataTransaction(boolean) - Method in class altitude.integrationServer.events.IncomingSessionEvent

If true, the session has one data transaction associated.

setHasInteraction(boolean) - Method in class altitude.integrationServer.events.IncomingSessionEvent

If true, the session has one interaction associated.

setHasPortabilityOutput(boolean) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData

If the request has portability output document.

setHasProofDocument(boolean) - Method in class altitude.integrationServer.types.ConsentAuditData

If the consent has proof document.

setHasProofDocument(boolean) - Method in class altitude.integrationServer.types.ConsentData

If the consent has proof document.

setHold(boolean) - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration

Hold

setHold(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.Hold can be performed.

setHold(FieldRequest) - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest

Hold

setHomeCity(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Home city.

setHomeCity(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Home city.

setHomeCountry(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Home country.

setHomeCountry(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Home country.

setHomeFax(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Home fax.

setHomeFax(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Home fax.

setHomePhone(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Home phone.

setHomePhone(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Home phone.

setHomePhoneScheduleRule(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Home phone schedule rule.

setHomePhoneScheduleRule(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Home phone schedule rule.

setHomePostalCode(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Home postal code.

setHomePostalCode(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Home postal code.

setHomeStateProvince(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Home state province.

setHomeStateProvince(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Home state province.

setHomeStreet(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Home street.

setHomeStreet(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Home street.

setHtmlBody(String) - Method in class altitude.integrationServer.types.EmailMessage

HTML representation of the body of the email.

setId(int) - Method in class altitude.integrationServer.events.AgentInCampaignsOperationEndedEvent

Identifier of the operation that has been returned by IAgent.AgentInCampaignsOperation.

setId(int) - Method in class altitude.integrationServer.events.AgentInCampaignsOperationRequestEvent

Identifier of the operation that has been returned by IAgent.AgentInCampaignsOperation.

setId(int) - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationEvent

Identifier of the external interaction registration.

setId(int) - Method in class altitude.integrationServer.events.SaveActivityErrorEvent

Identifier of the contact.

setId(int) - Method in class altitude.integrationServer.events.SystemEvent

Identifier of the system event on the database.

setId(int) - Method in class altitude.integrationServer.types.AdditionalPhoneData

Identifier of the additional phone.

setId(int) - Method in class altitude.integrationServer.types.AgentData

Identifier of the agent.

setId(int) - Method in class altitude.integrationServer.types.AgentFindData

Identifier of the agent.

setId(int) - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog

Identifier of the agent in campaign operation log.

setId(int) - Method in class altitude.integrationServer.types.AgentInfo

Identifier of the agent.

setId(int) - Method in class altitude.integrationServer.types.AgentOperationLog

Identifier of the agent operation log.

setId(int) - Method in class altitude.integrationServer.types.BackgroundTaskData

The identifier of the task.

setId(int) - Method in class altitude.integrationServer.types.CampaignData

Identifier of the campaign.

setId(int) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress

Identifier of the campaign inbound email address.

setId(int) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter

Identifier of the filter.

setId(int) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterField

Identifier of the filter field.

setId(int) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterFieldRequest

Identifier of the filter field to update or delete.

setId(int) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterFieldString

Identifier of the string entry.

setId(int) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterFieldStringRequest

Identifier of the string entry to update or delete.

setId(int) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterGlobalString

Identifier of the string entry.

setId(int) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterGlobalStringRequest

Identifier of the string entry to update or delete.

setId(int) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest

Identifier of the filter to update or delete.

setId(int) - Method in class altitude.integrationServer.types.CampaignInfo

Identifier of the campaign.

setId(int) - Method in class altitude.integrationServer.types.CampaignOperationLog

Identifier of the campaign operation log.

setId(int) - Method in class altitude.integrationServer.types.CampaignOutboundEmailAddress

Identifier of the campaign outbound email address.

setId(int) - Method in class altitude.integrationServer.types.CampaignScheduleDetail

Identifier of the campaign schedule detail.

setId(int) - Method in class altitude.integrationServer.types.CampaignScheduleDetailRequest

Identifier of the campaign schedule detail request.

setId(int) - Method in class altitude.integrationServer.types.CategoryData

The identifier of the category.

setId(int) - Method in class altitude.integrationServer.types.CategoryInfo

The identifier of the category.

setId(int) - Method in class altitude.integrationServer.types.ConfigurationLog

Identifier of the configuration log.

setId(int) - Method in class altitude.integrationServer.types.ConfigurationLogField

Identifier of the configuration log field.

setId(int) - Method in class altitude.integrationServer.types.ConsentAuditData

Identifier of the consent.

setId(int) - Method in class altitude.integrationServer.types.ConsentData

Identifier of the consent.

setId(int) - Method in class altitude.integrationServer.types.Contact

Identifier of the contact.

setId(int) - Method in class altitude.integrationServer.types.ContactList

Identifier of the contact list.

setId(int) - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyData

Identifier of the contact profile field privacy.

setId(int) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData

Identifier of the contact profile GDPR request.

setId(int) - Method in class altitude.integrationServer.types.CubeDimension

Identifier of the cube dimension.

setId(int) - Method in class altitude.integrationServer.types.CustomCallStatusData

Identifier of the custom call status.

setId(int) - Method in class altitude.integrationServer.types.Directory

The identifier of the directory.

setId(int) - Method in class altitude.integrationServer.types.DocumentInfo

Identifier of the document.

setId(int) - Method in class altitude.integrationServer.types.EmailGatewayData

Identifier of the email gateway.

setId(int) - Method in class altitude.integrationServer.types.EnumeratedType

Value of the enumerated type.

setId(int) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Identifier of the external interaction registration.

setId(int) - Method in class altitude.integrationServer.types.FavoriteFilterData

Identifier of the favorite filter.

setId(int) - Method in class altitude.integrationServer.types.GatewayData

Identifier of the gateway.

setId(int) - Method in class altitude.integrationServer.types.GatewaySwitchInfo

Identifier of the gateway switch.

setId(int) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

Identifier of the workflow process task.

setId(int) - Method in class altitude.integrationServer.types.InstanceOperationLog

Identifier of the instance operation log.

setId(int) - Method in class altitude.integrationServer.types.KBDocumentInfo

Identifier of the knowledge base document.

setId(int) - Method in class altitude.integrationServer.types.KBDocumentRevisionInfo

The identifier of the revision.

setId(int) - Method in class altitude.integrationServer.types.MediaData

Identifier of the media.

setId(int) - Method in class altitude.integrationServer.types.NotReadyReasonData

Identifier of the not ready reason.

setId(int) - Method in class altitude.integrationServer.types.OxeSynchroDashboardData

Identifier of the OxeSynchro dashboard entry.

setId(int) - Method in class altitude.integrationServer.types.PendingWork

Identifier of the pending work.

setId(int) - Method in class altitude.integrationServer.types.PhoneScheduleRuleData

Identifier of the phone schedule rule.

setId(int) - Method in class altitude.integrationServer.types.PrivacyCategoryData

Identifier of the privacy category.

setId(int) - Method in class altitude.integrationServer.types.ProcessTraceConfiguration

Identifier of the trace configuration entry.

setId(int) - Method in class altitude.integrationServer.types.PurposeData

Identifier of the privacy category.

setId(int) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

Identifier of the workflow task.

setId(int) - Method in class altitude.integrationServer.types.QueuedEmailBase

Identifier of the contact profile email.

setId(int) - Method in class altitude.integrationServer.types.QueuedSocialBase

Identifier of the contact profile social.

setId(int) - Method in class altitude.integrationServer.types.RecorderType

Identifier of the recorder.

setId(int) - Method in class altitude.integrationServer.types.RecordingData

Identifier of the recording.

setId(int) - Method in class altitude.integrationServer.types.ReportTemplate

Id.

setId(int) - Method in class altitude.integrationServer.types.RoleData

Identifier of the role.

setId(int) - Method in class altitude.integrationServer.types.SavedReport

Id.

setId(int) - Method in class altitude.integrationServer.types.ScheduledContactBase

Identifier of the scheduled contact.

setId(int) - Method in class altitude.integrationServer.types.ServiceAniListData

Identifier of the servic ANI list.

setId(int) - Method in class altitude.integrationServer.types.ServiceData

Identifier of the service.

setId(int) - Method in class altitude.integrationServer.types.ServiceInfo

Identifier of the service.

setId(int) - Method in class altitude.integrationServer.types.Skill

Identifier of the skill.

setId(int) - Method in class altitude.integrationServer.types.SwitchDeviceData

Indentifier of the Switch.

setId(int) - Method in class altitude.integrationServer.types.SwitchDeviceRequest

Indentifier of the Switch device to update or delete.

setId(int) - Method in class altitude.integrationServer.types.SystemEventLog

Identifier of the system event log.

setId(int) - Method in class altitude.integrationServer.types.TableSchemaColumn

Identifier of the column.

setId(int) - Method in class altitude.integrationServer.types.TeamData

Identifier of the team.

setId(int) - Method in class altitude.integrationServer.types.WorkflowDefinition

Identifier of the workflow definition.

setId(int) - Method in class altitude.integrationServer.types.WorkflowDefinitionVersion

Identifier of the workflow definition version.

setId(int) - Method in class altitude.integrationServer.types.WorkflowProcess

Identifier of the workflow process.

setId(int) - Method in class altitude.integrationServer.types.WorkflowTaskDefinition

Identifier of the workflow task definition.

setId(int) - Method in class altitude.integrationServer.types.WorkflowTaskDefinitionVersion

Identifier of the workflow task definition version.

setId(long) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Identifier of the contact history entry.

setId(long) - Method in class altitude.integrationServer.types.SentEmail

Identifier of the email interaction.

setId(long) - Method in class altitude.integrationServer.types.SentSocial

Identifier of the social interaction.

setIdInExternalProvider(FieldRequest) - Method in class altitude.integrationServer.types.AgentUpdateRequestBase

Identifier of the agent in the external authentication provider.

setIdInExternalProvider(String) - Method in class altitude.integrationServer.types.AgentData

Identifier of the agent in the external authentication provider.

setIdInSwitch(int) - Method in class altitude.integrationServer.types.NotReadyReasonData

Identifier of the not ready reason in the switch.

setIdInSwitch(FieldRequest) - Method in class altitude.integrationServer.types.AgentUpdateRequestBase

String with the agent ID in the switch.

setIdInSwitch(String) - Method in class altitude.integrationServer.types.AgentData

String with the agent ID in the switch.

setIdInSwitch(String) - Method in class altitude.integrationServer.types.AgentInfo

String with the agent ID in the switch.

setImapAddress(FieldRequest) - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest

IMAP address.

setImapAddress(String) - Method in class altitude.integrationServer.types.EmailGatewayData

IMAP address.

setImapBackupFolder(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddressRequest

Backup folder.

setImapBackupFolder(String) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress

Backup folder.

setImapEncryptionType(EmailGatewayEncryptionType) - Method in class altitude.integrationServer.types.EmailGatewayData

IMAP encryption type.

setImapEncryptionType(FieldRequest) - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest

IMAP encryption type.

setImapMailboxFolder(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddressRequest

Mailbox folder.

setImapMailboxFolder(String) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress

Mailbox folder.

setImapOnSuccessfulEmailRetrieval(EmailGatewayRetrievalMode) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress

On successful email retrieval.

setImapOnSuccessfulEmailRetrieval(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddressRequest

On successful email retrieval.

setInboundEmailAddressRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

List of inbound email address requests in the campaign.

setInboundEmailFilterRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

List of inbound email filter requests in the campaign.

setIncome(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Income.

setIncome(Double) - Method in class altitude.integrationServer.types.ContactProfileBase

Income.

setIndustry(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Industry.

setIndustry(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Industry.

setInfo(AttachmentInfo) - Method in class altitude.integrationServer.types.AttachmentData

Information of the attachment.

setInfo(ContentInfo) - Method in class altitude.integrationServer.types.ContentData

Information of the content file.

setInfo(DocumentInfo) - Method in class altitude.integrationServer.types.DocumentData

Information about the document.

setInfo(KBDocumentInfo) - Method in class altitude.integrationServer.types.KBDocumentMime

Information about the knowledge base document.

setInitialValue(String) - Method in class altitude.integrationServer.types.RefreshedAttribute

Value of the attribute on the beginning of the session.

setInNode(boolean) - Method in class altitude.integrationServer.types.DataTransactionCanDo

If true, the operation IDataTransaction.InNode can be performed.

setInPermanentSupervision(boolean) - Method in class altitude.integrationServer.types.SupervisionData

If true, the session is in permanent supervision.

setInPreview(boolean) - Method in class altitude.integrationServer.types.SessionInfo

If true, the session is in preview.

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.AgentBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.CampaignBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.CategoryBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.ConsentAuditBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.ConsentBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.ContactBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.DirectoryBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.DocumentBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.EmailGatewayBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.FloorPlanBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.PrivacyCategoryBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.PurposeBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.ReportTemplateBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.RoleBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.SavedReportBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.ScheduledReportBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.ServiceBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.SiteBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.TeamBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.TelephonyGatewayBasePermissionRequest

Insert

setInsert(FieldRequest) - Method in class altitude.integrationServer.types.WorkflowDefinitionBasePermissionRequest

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.AgentBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.CampaignBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.CategoryBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.ConsentAuditBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.ConsentBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.ContactBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.ContactProfileBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.DirectoryBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.DocumentBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.EmailGatewayBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.FloorPlanBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.PrivacyCategoryBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.PurposeBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.ReportTemplateBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.RoleBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.SavedReportBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.ScheduledReportBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.ServiceBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.SiteBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.TeamBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.TelephonyGatewayBasePermission

Insert

setInsert(Permission) - Method in class altitude.integrationServer.types.WorkflowDefinitionBasePermission

Insert

setInsertKBDocument(boolean) - Method in class altitude.integrationServer.types.KnowledgeBaseEmailConfiguration

Insert article

setInsertKBDocument(FieldRequest) - Method in class altitude.integrationServer.types.KnowledgeBaseEmailConfigurationRequest

Insert article

setInsertTemplate(boolean) - Method in class altitude.integrationServer.types.KnowledgeBaseEmailConfiguration

Insert template

setInsertTemplate(FieldRequest) - Method in class altitude.integrationServer.types.KnowledgeBaseEmailConfigurationRequest

Insert template

setInstagram(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Instagram account.

setInstagram(MediaInfo) - Method in class altitude.integrationServer.types.AgentInfo

Information about the Instagram media.

setInstagram(MediaInfo) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the Instagram media.

setInstagram(MediaInfo) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the Instagram media.

setInstagram(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Instagram account.

setInstagramMessenger(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Instagram Messenger account.

setInstagramMessenger(MediaInfo) - Method in class altitude.integrationServer.types.AgentInfo

Information about the Instagram Messenger media.

setInstagramMessenger(MediaInfo) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the Instagram Messenger media.

setInstagramMessenger(MediaInfo) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the Instagram Messenger media.

setInstagramMessenger(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Instagram Messenger account.

setInstance(String) - Method in class altitude.integrationServer.events.ServerEvent

Identifier of the instance.

setInstanceBasePermission(InstanceBasePermission) - Method in class altitude.integrationServer.types.RoleData

Contact center base permission

setInstanceBasePermission(InstanceBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Contact center base permission

setInstantMessaging(InstantMessagingEventData) - Method in class altitude.integrationServer.events.IncomingSessionEvent

Represents the data in an instant messaging event.

setInstantMessaging(InstantMessagingInterfaceConfiguration) - Method in class altitude.integrationServer.types.RoleInterfaceConfiguration

Instant messaging

setInstantMessaging(InstantMessagingInterfaceConfigurationRequest) - Method in class altitude.integrationServer.types.RoleInterfaceConfigurationRequest

Instant messaging

setInstantMessaging(KnowledgeBaseInstantMessagingConfiguration) - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfiguration

Istant messaging

setInstantMessaging(KnowledgeBaseInstantMessagingConfigurationRequest) - Method in class altitude.integrationServer.types.KnowledgeBaseInterfaceConfigurationRequest

Istant messaging

setInstantMessaging(MediaInfo) - Method in class altitude.integrationServer.types.AgentInfo

Information about the instant messaging media.

setInstantMessaging(MediaInfo) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the instant messaging media.

setInstantMessaging(MediaInfo) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the instant messaging media.

setInstantMessaging1(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Instant messaging address 1.

setInstantMessaging1(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Instant messaging address 1.

setInstantMessaging2(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Instant messaging address 2.

setInstantMessaging2(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Instant messaging address 2.

setInstantMessaging3(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Instant messaging address 3.

setInstantMessaging3(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Instant messaging address 3.

setInstantMessagingConnect(boolean) - Method in class altitude.integrationServer.types.AgentCanDo

If true, the operation IAgent.InstantMessagingConnect can be performed.

setInstantMessagingConnect(boolean) - Method in class altitude.integrationServer.types.SessionCanDo

If true, the operation ISession.InstantMessagingConnect can be performed.

setInstantMessagingGatewayRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

List of instant messaging gateway requests in the campaign.

setInstantMessagingWrapUpTimeout(Duration) - Method in class altitude.integrationServer.types.CampaignMediaConfiguration

Timeout of the instant messaging wrap-up.

setInSupervision(boolean) - Method in class altitude.integrationServer.types.SupervisionData

If true, the session is in supervision mode.

setIntegrationServerAddress(String) - Method in class altitude.integrationServer.types.OxeSynchroConfiguration

Virtual directory of the primary IntegrationServer.

setInteractionGlobalId(long) - Method in class altitude.integrationServer.types.RecordingData

Identifier of the interaction global.

setInteractionHandledType(InteractionHandledType) - Method in class altitude.integrationServer.types.CampaignCreateRequest

Campaign interaction handled type

setInteractionHandledType(InteractionHandledType) - Method in class altitude.integrationServer.types.CampaignData

Type of the handled interactions of the campaign.

setInteractionId(int) - Method in class altitude.integrationServer.events.EmailEvent

Identifier of the data interaction.

setInteractionId(int) - Method in class altitude.integrationServer.events.EmailProgressBaseEvent

Identifier of the data interaction.

setInteractionId(int) - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationEvent

Identifier of the uCI interaction.

setInteractionId(int) - Method in class altitude.integrationServer.events.InstantMessagingEvent

Identifier of the data interaction.

setInteractionId(int) - Method in class altitude.integrationServer.events.InstantMessagingInteractionStartedEvent

Identifier of the interaction.

setInteractionId(int) - Method in class altitude.integrationServer.events.InstantMessagingProgressBaseEvent

Identifier of the data interaction.

setInteractionId(int) - Method in class altitude.integrationServer.events.PhoneEvent

Identifier of the interaction.

setInteractionId(int) - Method in class altitude.integrationServer.events.PhoneProgressBaseEvent

Identifier of the interaction.

setInteractionId(int) - Method in class altitude.integrationServer.events.SocialEvent

Identifier of the data interaction.

setInteractionId(int) - Method in class altitude.integrationServer.events.SocialProgressBaseEvent

Identifier of the data interaction.

setInteractionId(int) - Method in class altitude.integrationServer.events.WorkflowEvent

Identifier of the workflow interaction.

setInteractionId(int) - Method in class altitude.integrationServer.events.WorkflowProgressBaseEvent

Identifier of the interaction.

setInteractionId(int) - Method in class altitude.integrationServer.types.EmailEventData

Identifier of the email interaction.

setInteractionId(int) - Method in class altitude.integrationServer.types.EmailInteractionData

Identifier of the interaction.

setInteractionId(int) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Identifier of the interaction if the ExternalInteractionRegistration was created in the context of a session; Constants.IntNoValue otherwise.

setInteractionId(int) - Method in class altitude.integrationServer.types.InstantMessagingEventData

Identifier of the interaction.

setInteractionId(int) - Method in class altitude.integrationServer.types.InstantMessagingInteractionData

Identifier of the interaction.

setInteractionId(int) - Method in class altitude.integrationServer.types.PhoneEventData

Identifier of the interaction.

setInteractionId(int) - Method in class altitude.integrationServer.types.PhoneInteractionData

Identifier of the interaction.

setInteractionId(int) - Method in class altitude.integrationServer.types.SocialEventData

Identifier of the social interaction.

setInteractionId(int) - Method in class altitude.integrationServer.types.SocialInteractionData

Identifier of the interaction.

setInteractionId(int) - Method in class altitude.integrationServer.types.WorkflowEventData

Identifier of the interaction.

setInteractionId(int) - Method in class altitude.integrationServer.types.WorkflowInteractionData

Identifier of the interaction.

setInteractionKey(String) - Method in class altitude.integrationServer.events.CustomInteractionEvent

Global identifier of the interaction.

setInteractionKey(String) - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationEvent

Global identifier of the uCI interaction.

setInteractionKey(String) - Method in class altitude.integrationServer.events.InstantMessagingEvent

Global identifier of the interaction.

setInteractionKey(String) - Method in class altitude.integrationServer.events.PhoneEvent

Global identifier of the call.

setInteractionKey(String) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Global identifier of the interaction.

setInteractionKey(String) - Method in class altitude.integrationServer.types.IMCustomInteractionData

Global identifier of the interaction.

setInteractionKey(String) - Method in class altitude.integrationServer.types.InstantMessagingEventData

Global identifier of the interaction.

setInteractionKey(String) - Method in class altitude.integrationServer.types.InstantMessagingInteractionData

Global identifier of the interaction.

setInteractionKey(String) - Method in class altitude.integrationServer.types.InteractionThread

Global identifier of the interaction.

setInteractionKey(String) - Method in class altitude.integrationServer.types.PhoneEventData

Global identifier of the interaction.

setInteractionKey(String) - Method in class altitude.integrationServer.types.PhoneInteractionData

Global identifier of the interaction.

setInteractionKey(String) - Method in class altitude.integrationServer.types.SentEmail

Global identifier of the interaction.

setInteractionKey(String) - Method in class altitude.integrationServer.types.SentSocial

Global identifier of the interaction.

setInteractionLevel(InteractionLevel) - Method in class altitude.integrationServer.events.InstantMessagingMessageEvent

Enumerated InteractionLevel with the interaction level.

setInteractionLevel(InteractionLevel) - Method in class altitude.integrationServer.events.InstantMessagingProgressEvent

Enumerated InteractionLevel with the interaction level.

setInteractionLevel(InteractionLevel) - Method in class altitude.integrationServer.events.PhoneProgressEvent

Enumerated InteractionLevel with the interaction level.

setInteractionLog(boolean) - Method in class altitude.integrationServer.types.CampaignDeleteLogRequest

If true, the interaction log will be deleted.

setInteractionLog(boolean) - Method in class altitude.integrationServer.types.InstanceDeleteLogRequest

If true, the interaction log will be deleted.

setInteractionOrigin(InteractionOrigin) - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationStartedEvent

Interaction origin.

setInteractionOrigin(InteractionOrigin) - Method in class altitude.integrationServer.events.IncomingSessionEvent

Interaction origin.

setInteractionOrigin(InteractionOrigin) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Origin of the interaction.

setInteractionOrigin(InteractionOrigin) - Method in class altitude.integrationServer.types.RecordingData

Origin of the interaction.

setInteractionOrigin(InteractionOrigin) - Method in class altitude.integrationServer.types.SentEmail

Origin of the sent email.

setInteractionOrigin(InteractionOrigin) - Method in class altitude.integrationServer.types.SentSocial

Origin of the sent social.

setInteractionSegmentState(InteractionSegmentState) - Method in class altitude.integrationServer.types.InteractionThreadSegment

State of the interaction segment thread.

setInteractionStatus(InteractionStatus) - Method in class altitude.integrationServer.types.Contact

Enumerated InteractionStatus with status of the interaction.

setInteractionStatus(InteractionStatus) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

Status of the interaction.

setInteractionTerminationStatus(InteractionTerminationStatus) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Termination status of the interaction.

setInteractionThreadDuration(Duration) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Interaction thread duration.

setInteractionThreadGmtEndMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Script session GMT end moment.

setInteractionThreadGmtStartMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Script session GMT start moment.

setInteractionThreadId(long) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Identifier of the interaction thread of the event.

setInteractionThreadId(long) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Identifier of the interaction thread.

setInteractionThreadId(long) - Method in class altitude.integrationServer.types.RecordingData

Identifier of the interaction thread.

setInteractionThreadMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Interaction thread moment.

setInteractionThreadSegmentId(long) - Method in class altitude.integrationServer.types.InteractionThreadSegment

Identifier of the interaction thread segment.

setInteractionThreadWasRecorded(boolean) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

If true, the interaction was recorded.

setInterfaceOperations(RoleInterfaceConfiguration) - Method in class altitude.integrationServer.types.RoleData

Interface operations

setInterfaceOperations(RoleInterfaceConfigurationRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Interface operations

setInternal(int) - Method in class altitude.integrationServer.types.EnumeratedField

For internal use.

setInternal(int[]) - Method in class altitude.integrationServer.types.DocumentManagerLocation

For internal use.

setInternal(String) - Method in class altitude.integrationServer.types.AdditionalPhoneData

For internal use.

setInternal(String) - Method in class altitude.integrationServer.types.ConfigurationLog

For internal use.

setInternal(String) - Method in class altitude.integrationServer.types.ContactListBase

For internal use.

setInternal(String) - Method in class altitude.integrationServer.types.CustomCallStatusData

For internal use.

setInternal(String) - Method in class altitude.integrationServer.types.TableSchemaColumn

For internal use.

setInternal(String[]) - Method in class altitude.integrationServer.types.BackgroundTaskData

For internal use.

setInternalDoNotCallList(FieldRequest) - Method in class altitude.integrationServer.types.ServiceUpdateRequestBase

Internal do not call list name.

setInternalDoNotCallList(String) - Method in class altitude.integrationServer.types.ServiceData

Internal do not call list name.

setInvokedOperations(AgentInCampaignOperation[]) - Method in class altitude.integrationServer.types.AgentInCampaignOperationResult

Operations attempted to be executed.

setInWrapUp(boolean) - Method in class altitude.integrationServer.types.AgentInCampaignInfo

If true, the agent is in wrap-up.

setInWrapUp(boolean) - Method in class altitude.integrationServer.types.AgentInfo

If true, the agent is in wrap-up.

setInWrapUp(boolean) - Method in class altitude.integrationServer.types.AgentStatus

If true, the agent is in wrap-up.

setInWrapUp(boolean) - Method in class altitude.integrationServer.types.SessionInfo

If true, the session is in wrap-up.

setIsActive(boolean) - Method in class altitude.integrationServer.types.EnumeratedField

Is Active

setIsActive(FieldRequest) - Method in class altitude.integrationServer.types.EnumeratedFieldRequest

Is Active

setIsActiveRevision(boolean) - Method in class altitude.integrationServer.types.DocumentInfo

If true, this is the active revision.

setIsActiveRevision(boolean) - Method in class altitude.integrationServer.types.DocumentRevisionInfo

If true, this is the active revision.

setIsAnonymized(boolean) - Method in class altitude.integrationServer.types.Attribute

If true, the Value is anonymized.

setIsAnonymous(boolean) - Method in class altitude.integrationServer.events.IncomingSessionEvent

If true, the session is anonymous.

setIsAnonymous(boolean) - Method in class altitude.integrationServer.types.CampaignData

Is anonymous.

setIsAnonymous(boolean) - Method in class altitude.integrationServer.types.SessionInfo

If true, the session is anonymous.

setIsAnonymous(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Is anonymous.

setIsBuiltIn(boolean) - Method in class altitude.integrationServer.types.ContactListBase

If true, the contact list is built-in; if false the contact list is user defined.

setIsBuiltIn(boolean) - Method in class altitude.integrationServer.types.DayType

If true, the day type is built-in; if false the day type is user defined.

setIsBuiltIn(boolean) - Method in class altitude.integrationServer.types.ManualNotReadyReason

If true, the not ready reason is built-in.

setIsBuiltIn(boolean) - Method in class altitude.integrationServer.types.MediaData

If true, the media is built-in; if false the media is user defined.

setIsBuiltIn(boolean) - Method in class altitude.integrationServer.types.NotReadyReasonData

If true, the not ready reason is built-in.

setIsBuiltIn(boolean) - Method in class altitude.integrationServer.types.NotReadyReasonEventData

If true, the not ready reason is built-in.

setIsBuiltIn(boolean) - Method in class altitude.integrationServer.types.PrivacyCategoryData

If true, the privacy category is built-in; if false the privacy category is user defined.

setIsBuiltIn(boolean) - Method in class altitude.integrationServer.types.PurposeData

If true, the privacy category is built-in; if false the privacy category is user defined.

setIsBuiltIn(boolean) - Method in class altitude.integrationServer.types.RecorderType

If true, the recorder is built-in.

setIsBuiltIn(boolean) - Method in class altitude.integrationServer.types.ReportTemplate

If true, the report template is built-in; if false the report template is user defined.

setIsBuiltIn(boolean) - Method in class altitude.integrationServer.types.RoleData

If true, the role is built-in; if false the role is user defined.

setIsBusinessCounter(boolean) - Method in class altitude.integrationServer.types.TableSchemaColumn

If true, this column is a business counter.

setIsCubeDimension(boolean) - Method in class altitude.integrationServer.types.TableSchemaColumn

If true, this column is a cube dimension.

setIsEmail(boolean) - Method in class altitude.integrationServer.types.AttachmentInfo

If true, this attachment is an email.

setIsEnqueued(boolean) - Method in class altitude.integrationServer.events.InstantMessagingEvent

If true, the instant messaging is in a campaign queue.

setIsEnqueued(boolean) - Method in class altitude.integrationServer.events.PhoneEvent

If true, the call is in a campaign queue.

setIsEnqueued(boolean) - Method in class altitude.integrationServer.types.InstantMessagingEventData

If true, the interaction is enqueued.

setIsEnqueued(boolean) - Method in class altitude.integrationServer.types.InstantMessagingInteractionData

If true, the interaction is enqueued.

setIsEnqueued(boolean) - Method in class altitude.integrationServer.types.PhoneEventData

If true, the interaction is enqueued.

setIsEnqueued(boolean) - Method in class altitude.integrationServer.types.PhoneInteractionData

If true, the phone interaction is enqueued.

setIsExplorable(boolean) - Method in class altitude.integrationServer.types.ReportTemplate

If true, the report template is explorable; if false the report template is not explorable.

setIsExternal(boolean) - Method in class altitude.integrationServer.types.MediaData

If true, the media is external.

setIsExternal(FieldRequest) - Method in class altitude.integrationServer.types.MediaUpdateRequestBase

If true, the media is external.

setIsFullTextSearch(boolean) - Method in class altitude.integrationServer.types.TableSchemaColumn

If true, this column is available for full text search.

setIsGuiVisible(boolean) - Method in class altitude.integrationServer.types.TableSchemaColumn

If true, this column is visible in the GUI.

setIsInstantaneousCounter(boolean) - Method in class altitude.integrationServer.types.TableSchemaColumn

If true, this column is an instantaneous counter, it is only valid in TimeSplitDimension.Life.

setIsKpi(boolean) - Method in class altitude.integrationServer.types.TableSchemaColumn

If true, this column is a key process indicator.

setIsLoadable(boolean) - Method in class altitude.integrationServer.types.Contact

If true, the agent can load the contact.

setIsLogged(boolean) - Method in class altitude.integrationServer.types.AgentFindData

If true, the agent is logged-in.

setIsLogged(boolean) - Method in class altitude.integrationServer.types.AgentStatus

If true, the agent is logged in.

setIsNewPending(boolean) - Method in class altitude.integrationServer.types.PhoneInteractionData

If true, a pending phone interaction exists in the session.

setIsoCurrencySymbol(String) - Method in class altitude.integrationServer.types.TemplateParameterCurrency

The Curency Symbol accordingly https://docs.microsoft.com/en-us/dotnet/api/system.globalization.regioninfo.isocurrencysymbol?view=netcore-3.1

setIsOpen(boolean) - Method in class altitude.integrationServer.types.AgentInCampaignOperationResult

If true the agent has the campaign open.

setIsOpened(boolean) - Method in class altitude.integrationServer.types.AgentInCampaignInfo

If true, the agent has the campaign opened.

setIsReady(boolean) - Method in class altitude.integrationServer.events.AgentInCampaignOperationEvent

If true, the agent is automatically set ready after signing on.

setIsReady(boolean) - Method in class altitude.integrationServer.types.AgentFindData

If true, the agent is ready.

setIsReady(boolean) - Method in class altitude.integrationServer.types.AgentInCampaignInfo

If true, the agent is ready.

setIsReady(boolean) - Method in class altitude.integrationServer.types.AgentInCampaignOperationResult

If true the agent is ready on the campaign.

setIsReady(boolean) - Method in class altitude.integrationServer.types.AgentInfo

If true, the agent is ready.

setIsReady(boolean) - Method in class altitude.integrationServer.types.AgentStatus

If true, the agent is ready.

setIsRecording(boolean) - Method in class altitude.integrationServer.events.InstantMessagingEvent

If true, the instant messaging is being recorded.

setIsRecording(boolean) - Method in class altitude.integrationServer.events.PhoneEvent

If true, the call is being recorded.

setIsRecording(boolean) - Method in class altitude.integrationServer.types.InstantMessagingEventData

If true, the interaction is being recorded.

setIsRecording(boolean) - Method in class altitude.integrationServer.types.InstantMessagingInteractionData

If true, the interaction is being recorded.

setIsRecording(boolean) - Method in class altitude.integrationServer.types.PhoneEventData

If true, the interaction is being recorded.

setIsRecording(boolean) - Method in class altitude.integrationServer.types.PhoneInteractionData

If true, the phone interaction is being recording.

setIsRecovering(boolean) - Method in class altitude.integrationServer.types.AgentStatus

If true, the agent is in recovering mode.

setIsReserved(boolean) - Method in class altitude.integrationServer.types.AgentStatus

If true, the agent is in reserved state.

setIsReserved(boolean) - Method in class altitude.integrationServer.types.SessionInfo

If true, the session is reserving the agent.

setIsSignedOn(boolean) - Method in class altitude.integrationServer.types.AgentInCampaignOperationResult

If true the agent is signed-in the campaign.

setIssuedDate(GregorianCalendar) - Method in class altitude.integrationServer.types.SavedReport

Issued date.

setIsSuspended(boolean) - Method in class altitude.integrationServer.events.EmailEvent

If true, the interaction is suspended.

setIsSuspended(boolean) - Method in class altitude.integrationServer.events.PhoneEvent

If true, the interaction is suspended.

setIsSuspended(boolean) - Method in class altitude.integrationServer.events.SocialEvent

If true, the interaction is suspended.

setIsSuspended(boolean) - Method in class altitude.integrationServer.events.WorkflowEvent

If true, the interaction is suspended.

setIsSuspended(boolean) - Method in class altitude.integrationServer.types.EmailEventData

If true, the interaction is suspended.

setIsSuspended(boolean) - Method in class altitude.integrationServer.types.EmailInteractionData

If true, the interaction is suspended.

setIsSuspended(boolean) - Method in class altitude.integrationServer.types.PhoneEventData

If true, the interaction is suspended.

setIsSuspended(boolean) - Method in class altitude.integrationServer.types.PhoneInteractionData

If true, the interaction is suspended.

setIsSuspended(boolean) - Method in class altitude.integrationServer.types.SessionInfo

If true, the session is suspended.

setIsSuspended(boolean) - Method in class altitude.integrationServer.types.SocialEventData

If true, the interaction is suspended.

setIsSuspended(boolean) - Method in class altitude.integrationServer.types.SocialInteractionData

If true, the interaction is suspended.

setIsSuspended(boolean) - Method in class altitude.integrationServer.types.WorkflowEventData

If true, the interaction is suspended.

setIsSuspended(boolean) - Method in class altitude.integrationServer.types.WorkflowInteractionData

If true, the interaction is suspended.

setIsSwitchSupervisor(boolean) - Method in class altitude.integrationServer.types.AgentData

Switch supervisor option.

setIsSwitchSupervisor(FieldRequest) - Method in class altitude.integrationServer.types.AgentUpdateRequestBase

If true, the agent will be a switch supervisor.

setJobTitle(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Job title.

setJobTitle(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Job title.

setJoinUrl(String) - Method in class altitude.integrationServer.events.InstantMessagingEvent

URL of the HTTP server of the instant messaging gateway.

setJoinUrl(String) - Method in class altitude.integrationServer.types.InstantMessagingEventData

URL of the HTTP server of the instant messaging gateway.

setJoinUrl(String) - Method in class altitude.integrationServer.types.InstantMessagingInteractionData

URL of the HTTP server of the instant messaging gateway.

setKeepAllOnError(boolean) - Method in class altitude.integrationServer.types.ProcessTraceConfiguration

Keep all on error

setKeywords(String[]) - Method in class altitude.integrationServer.types.KBDocumentInfo

Keywords of the knowledge base document.

setKnowledgeBase(KnowledgeBaseInterfaceConfiguration) - Method in class altitude.integrationServer.types.RoleInterfaceConfiguration

Knowledge base

setKnowledgeBase(KnowledgeBaseInterfaceConfigurationRequest) - Method in class altitude.integrationServer.types.RoleInterfaceConfigurationRequest

Knowledge base

setKpiContext(KpiContext) - Method in class altitude.integrationServer.types.TableSchemaColumn

Context where a KPI column is defined.

setLastName(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Last name.

setLastName(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Last name.

setLastName(String) - Method in class altitude.integrationServer.types.ContactProfilePendingWork

Last name.

setLastName(String) - Method in class altitude.integrationServer.types.RecordingData

Last name.

setLastUpdatedBy(String) - Method in class altitude.integrationServer.types.DataTransactionData

User name of the last agent that has updated the contact after the session has started.

setLastUpdateMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.ConsentData

Last update moment in UTC.

setLatitude(double) - Method in class altitude.integrationServer.types.TemplateParameterGeoLocation

The geo-location latitude

setLaunchRemotely(boolean) - Method in class altitude.integrationServer.types.EmailGatewayData

Launch remotely.

setLaunchRemotely(FieldRequest) - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest

Launch remotely.

setLayoutsManagementAvailable(boolean) - Method in class altitude.integrationServer.types.RoleGeneralConfiguration

Layouts Management Available

setLayoutsManagementAvailable(FieldRequest) - Method in class altitude.integrationServer.types.RoleGeneralConfigurationRequest

Layouts Management Available

setLength(int) - Method in class altitude.integrationServer.types.TableSchemaColumn

Size of the text data.

setLength(FieldRequest) - Method in class altitude.integrationServer.types.TableSchemaColumnRequestText

Size of the text data.

setLength(FieldRequest) - Method in class altitude.integrationServer.types.TableSchemaColumnRequestTextUnicode

Size of the text data.

setLevel(int) - Method in class altitude.integrationServer.types.SkillInProfile

Minimum skill level.

setLevel(ProcessTraceLevel) - Method in class altitude.integrationServer.types.ProcessTraceConfiguration

Process trace level

setLevel1EntityId(long) - Method in class altitude.integrationServer.events.EntityOperationEvent

Identifier of the level 1 entity.

setLevel1EntityId(long) - Method in class altitude.integrationServer.types.ConfigurationLog

Identifier of the level 1 entity.

setLevel1EntityName(String) - Method in class altitude.integrationServer.types.ConfigurationLog

Name of the level 1 entity.

setLevel1EntityType(EntityType) - Method in class altitude.integrationServer.types.ConfigurationLog

Type of the level 1 entity.

setLevel2EntityId(long) - Method in class altitude.integrationServer.events.EntityOperationEvent

Identifier of the level 2 entity.

setLevel2EntityId(long) - Method in class altitude.integrationServer.types.ConfigurationLog

Identifier of the level 2 entity.

setLevel2EntityName(String) - Method in class altitude.integrationServer.types.ConfigurationLog

Name of the level 2 entity.

setLevel2EntityType(EntityType) - Method in class altitude.integrationServer.types.ConfigurationLog

Type of the level 2 entity.

setLevel3EntityId(long) - Method in class altitude.integrationServer.events.EntityOperationEvent

Identifier of the level 3 entity.

setLevel3EntityId(long) - Method in class altitude.integrationServer.types.ConfigurationLog

Identifier of the level 3 entity.

setLevel3EntityName(String) - Method in class altitude.integrationServer.types.ConfigurationLog

Name of the level 3 entity.

setLevel3EntityType(EntityType) - Method in class altitude.integrationServer.types.ConfigurationLog

Type of the level 3 entity.

setLevel4EntityId(long) - Method in class altitude.integrationServer.events.EntityOperationEvent

Identifier of the level 4 entity.

setLevel4EntityId(long) - Method in class altitude.integrationServer.types.ConfigurationLog

Identifier of the level 4 entity.

setLevel4EntityName(String) - Method in class altitude.integrationServer.types.ConfigurationLog

Name of the level 4 entity.

setLevel4EntityType(EntityType) - Method in class altitude.integrationServer.types.ConfigurationLog

Type of the level 4 entity.

setLinkedIn(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

LinkedIn account.

setLinkedIn(MediaInfo) - Method in class altitude.integrationServer.types.AgentInfo

Information about the LinkedIn media.

setLinkedIn(MediaInfo) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the LinkedIn media.

setLinkedIn(MediaInfo) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the LinkedIn media.

setLinkedIn(String) - Method in class altitude.integrationServer.types.ContactProfileBase

LinkedIn account.

setLinkedInMessenger(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

LinkedIn Messenger account.

setLinkedInMessenger(MediaInfo) - Method in class altitude.integrationServer.types.AgentInfo

Information about the LinkedIn Messenger media.

setLinkedInMessenger(MediaInfo) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the LinkedIn Messenger media.

setLinkedInMessenger(MediaInfo) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the LinkedIn Messenger media.

setLinkedInMessenger(String) - Method in class altitude.integrationServer.types.ContactProfileBase

LinkedIn Messenger account.

setLinksDebugFile(boolean) - Method in class altitude.integrationServer.types.EmailGatewayData

Links debug file.

setLinksDebugFile(FieldRequest) - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest

Links debug file.

setLoadContact(boolean) - Method in class altitude.integrationServer.types.DataTransactionCanDo

If true, the operations IDataTransaction.LoadContactByContactId and IDataTransaction.LoadContactByContactProfileId can be performed.

setLocalDistributionTimeout(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Local distribution timeout for inbound telephony and instant messaging interactions.

setLocalDistributionTimeout(Duration) - Method in class altitude.integrationServer.types.CampaignData

Local distribution timeout for inbound telephony and instant messaging interactions.

setLocation(DocumentLocation) - Method in class altitude.integrationServer.events.ScriptChangedEvent

DocumentLocation with the location of the new campaign script.

setLocation(DocumentLocation) - Method in class altitude.integrationServer.types.ScriptInfo

Location

setLoggedAgentId(int) - Method in class altitude.integrationServer.events.ServerEvent

Identifier of the agent logged-in to which the event is intended.

setLoggedAsAgent(boolean) - Method in class altitude.integrationServer.types.AgentInfo

If true, the agent is logged as agent.

setLoggedAsSupervisor(boolean) - Method in class altitude.integrationServer.types.AgentInfo

If true, the agent is logged as supervisor.

setLoginContext(String, String) - Method in interface altitude.integrationServer.iJavaApi.IAgent

Changes the site and team of the agent.

setLoginEnabled(boolean) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData

If true, the login is enabled.

setLoginEnabled(FieldRequest) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest

If true, enables the login.

setLoginGroup(FieldRequest) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest

Name of the login group.

setLoginGroup(String) - Method in class altitude.integrationServer.events.LoginGroupChangedEvent

Login group in which the agent is logged in the switch.

setLoginGroup(String) - Method in class altitude.integrationServer.types.AgentData

Login group in which the agent is logged in the switch.

setLoginGroup(String) - Method in class altitude.integrationServer.types.AgentFindData

Login group in which the agent is logged in the switch.

setLoginGroup(String) - Method in class altitude.integrationServer.types.AgentInfo

Login group in which the agent is logged in the switch.

setLoginGroup(String) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData

Name of the login group.

setLogout(boolean) - Method in class altitude.integrationServer.types.InstanceCanDo

If true, the operation IInstance.Logout can be performed.

setLogoutType(LogoutType) - Method in class altitude.integrationServer.events.LogoutEvent

Enumerated LogoutType with the type of the logout.

setLongitude(double) - Method in class altitude.integrationServer.types.TemplateParameterGeoLocation

The geo-location longitude

setLowerServiceLevelTimeConnected(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Lower service level time for telephony and instant messaging interactions.

setLowerServiceLevelTimeConnected(Duration) - Method in class altitude.integrationServer.types.CampaignData

Lower service level time for telephony and instant messaging.

setMaintenance(FieldRequest) - Method in class altitude.integrationServer.types.AgentPermissionRequestBase

Maintenance

setMaintenance(FieldRequest) - Method in class altitude.integrationServer.types.CampaignPermissionRequestBase

Maintenance

setMaintenance(FieldRequest) - Method in class altitude.integrationServer.types.ContactPermissionRequestBase

Maintenance

setMaintenance(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfilePermissionRequestBase

Maintenance

setMaintenance(FieldRequest) - Method in class altitude.integrationServer.types.DirectoryPermissionRequestBase

Maintenance

setMaintenance(FieldRequest) - Method in class altitude.integrationServer.types.InstancePermissionRequestBase

Maintenance

setMaintenance(FieldRequest) - Method in class altitude.integrationServer.types.RecordingPermissionRequestBase

Maintenance

setMaintenance(FieldRequest) - Method in class altitude.integrationServer.types.ServicePermissionRequestBase

Maintenance

setMaintenance(FieldRequest) - Method in class altitude.integrationServer.types.SitePermissionRequestBase

Maintenance

setMaintenance(FieldRequest) - Method in class altitude.integrationServer.types.TeamPermissionRequestBase

Maintenance

setMaintenance(FieldRequest) - Method in class altitude.integrationServer.types.TelephonyGatewayPermissionRequestBase

Maintenance

setMaintenance(FieldRequest) - Method in class altitude.integrationServer.types.WorkflowDefinitionPermissionRequestBase

Maintenance

setMaintenance(Permission) - Method in class altitude.integrationServer.types.AgentPermissionBase

Maintenance

setMaintenance(Permission) - Method in class altitude.integrationServer.types.CampaignPermissionBase

Maintenance

setMaintenance(Permission) - Method in class altitude.integrationServer.types.ContactPermissionBase

Maintenance

setMaintenance(Permission) - Method in class altitude.integrationServer.types.ContactProfilePermissionBase

Maintenance

setMaintenance(Permission) - Method in class altitude.integrationServer.types.DirectoryPermissionBase

Maintenance

setMaintenance(Permission) - Method in class altitude.integrationServer.types.InstancePermissionBase

Maintenance

setMaintenance(Permission) - Method in class altitude.integrationServer.types.RecordingPermissionBase

Maintenance

setMaintenance(Permission) - Method in class altitude.integrationServer.types.ServicePermissionBase

Maintenance

setMaintenance(Permission) - Method in class altitude.integrationServer.types.SitePermissionBase

Maintenance

setMaintenance(Permission) - Method in class altitude.integrationServer.types.TeamPermissionBase

Maintenance

setMaintenance(Permission) - Method in class altitude.integrationServer.types.TelephonyGatewayPermissionBase

Maintenance

setMaintenance(Permission) - Method in class altitude.integrationServer.types.WorkflowDefinitionPermissionBase

Maintenance

setManager(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Manager.

setManager(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Manager.

setManualRescheduleTimeLimit(FieldRequest) - Method in class altitude.integrationServer.types.ContactResubmitRequest

New manual schedule moment limit.

setManualRescheduleTimeLimit(FieldRequest) - Method in class altitude.integrationServer.types.ContactUpdateRequestBase

Manual reschedule time limit

setManualRescheduleTimeLimit(Duration) - Method in class altitude.integrationServer.types.Contact

Manual schedule time limit.

setManualScheduleMoment(FieldRequest) - Method in class altitude.integrationServer.types.ContactResubmitRequest

New manual schedule moment.

setManualScheduleMoment(FieldRequest) - Method in class altitude.integrationServer.types.ContactUpdateRequestBase

Date for which the next contact has been scheduled.

setManualScheduleMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.Contact

Date for which the next contact has been scheduled.

setMappingGroup(FieldRequest) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest

Name of the mapping group.

setMappingGroup(String) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData

Mapping group of the campaign.

setMappingGroupList(FieldRequest) - Method in class altitude.integrationServer.types.CampaignDnisRequest

Mapping group numbers.

setMappingGroupList(String) - Method in class altitude.integrationServer.types.CampaignDnisData

Mapping group numbers.

setMaritalStatus(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Marital status.

setMaritalStatus(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Marital status.

setMaxAgentsOnAgentSurplus(int) - Method in class altitude.integrationServer.types.RouterAfinitiData

Maximum number of agents on route request agent surplus.

setMaxAgentsOnAgentSurplus(FieldRequest) - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest

Maximum number of agents on route request agent surplus.

setMaxFailedDistributionAttempts(int) - Method in class altitude.integrationServer.types.RouterAfinitiData

Maximum failed distribution attempts.

setMaxFailedDistributionAttempts(FieldRequest) - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest

Maximum failed distribution attempts.

setMaximumWaitingTime(Duration) - Method in class altitude.integrationServer.types.AgentInCampaignMediaInfo

Maximum time of the interactions registered to be in alerting or queued state.

setMaximumWaitingTime(Duration) - Method in class altitude.integrationServer.types.MediaInfo

Maximum time of the interactions registered to be in alerting or queued state.

setMaximumWaitingTime(Duration) - Method in class altitude.integrationServer.types.SkillProfileMediaInfo

Maximum time of the interactions registered to be in alerting or queued state.

setMaxInteractionsOnCustomerSurplus(int) - Method in class altitude.integrationServer.types.RouterAfinitiData

Maximum number of interactions on route request customer surplus.

setMaxInteractionsOnCustomerSurplus(FieldRequest) - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest

Maximum number of interactions on route request customer surplus.

setMaxLines(int) - Method in class altitude.integrationServer.types.ProcessTraceConfiguration

Maximum trace lines

setMaxOutboundEmailSize(FieldRequest) - Method in class altitude.integrationServer.types.ServiceUpdateRequestBase

Maximum outbound email size (KB).

setMaxOutboundEmailSize(Integer) - Method in class altitude.integrationServer.types.ServiceData

Maximum outbound email size (KB).

setMaxTraceDepth(int) - Method in class altitude.integrationServer.types.ProcessTraceConfiguration

Maximum trace depth

setMedia(MediaData) - Method in class altitude.integrationServer.types.AdditionalPhoneData

Media of the additional phone.

setMedia(MediaData) - Method in class altitude.integrationServer.types.MediaInfo

Data of the media.

setMedia(String) - Method in class altitude.integrationServer.types.GuiText

Name of the media.

setMediaGuiName(String) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress

Name of the media for the GUI.

setMediaGuiName(String) - Method in class altitude.integrationServer.types.ContactPendingWork

Name of the media for the GUI.

setMediaGuiName(String) - Method in class altitude.integrationServer.types.EmailPendingWork

Name of the media for the GUI.

setMediaGuiName(String) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Name of the media for the GUI of the external interaction.

setMediaGuiName(String) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Name of the media for the GUI.

setMediaGuiName(String) - Method in class altitude.integrationServer.types.QueuedEmailBase

Name of the media for the GUI.

setMediaGuiName(String) - Method in class altitude.integrationServer.types.QueuedSocialBase

Name of the media for the GUI.

setMediaGuiName(String) - Method in class altitude.integrationServer.types.RecordingData

Name of the media for the GUI.

setMediaGuiName(String) - Method in class altitude.integrationServer.types.SentEmail

Name of the media for the GUI.

setMediaGuiName(String) - Method in class altitude.integrationServer.types.SentSocial

Name of the media for the GUI.

setMediaGuiName(String) - Method in class altitude.integrationServer.types.SocialPendingWork

Name of the media for the GUI.

setMediaId(int) - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationStartedEvent

Identifier of the media.

setMediaId(int) - Method in class altitude.integrationServer.events.IncomingSessionEvent

Identifier of the media.

setMediaId(int) - Method in class altitude.integrationServer.events.InstantMessagingInteractionStartedEvent

Identifier of the media.

setMediaId(int) - Method in class altitude.integrationServer.events.PhoneInteractionStartedEvent

Identifier of the media.

setMediaId(int) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress

Identifier of the media.

setMediaId(int) - Method in class altitude.integrationServer.types.ContactPendingWork

Identifier of the media.

setMediaId(int) - Method in class altitude.integrationServer.types.EmailPendingWork

Identifier of the media.

setMediaId(int) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Identifier of the media of the external interaction.

setMediaId(int) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Identifier of the media.

setMediaId(int) - Method in class altitude.integrationServer.types.QueuedEmailBase

Identifier of the media.

setMediaId(int) - Method in class altitude.integrationServer.types.QueuedSocialBase

Identifier of the media.

setMediaId(int) - Method in class altitude.integrationServer.types.RecordingData

Identifier of the media.

setMediaId(int) - Method in class altitude.integrationServer.types.SentEmail

Identifier of the media.

setMediaId(int) - Method in class altitude.integrationServer.types.SentSocial

Identifier of the media.

setMediaId(int) - Method in class altitude.integrationServer.types.SocialPendingWork

Identifier of the media.

setMediaId(int) - Method in class altitude.integrationServer.types.SystemEventLog

Identifier of the media.

setMediaInterfaceConfiguration(MediaInterfaceConfigurationRequest) - Method in class altitude.integrationServer.types.MediaUpdateRequestBase

Media operations.

setMediaName(FieldRequest) - Method in class altitude.integrationServer.types.CampaignDnisRequest

Name of the media.

setMediaName(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddressRequest

Name of the media.

setMediaName(String) - Method in class altitude.integrationServer.types.CampaignDnisData

Name of the media.

setMediaName(String) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress

Media name of the campaign inbound email address.

setMediaName(String) - Method in class altitude.integrationServer.types.ContactPendingWork

Name of the media.

setMediaName(String) - Method in class altitude.integrationServer.types.EmailPendingWork

Name of the media.

setMediaName(String) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Name of the media of the external interaction.

setMediaName(String) - Method in class altitude.integrationServer.types.IMCustomInteractionData

Media name.

setMediaName(String) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Name of the media.

setMediaName(String) - Method in class altitude.integrationServer.types.QueuedEmailBase

Name of the media.

setMediaName(String) - Method in class altitude.integrationServer.types.QueuedSocialBase

Name of the media.

setMediaName(String) - Method in class altitude.integrationServer.types.RecordingData

Name of the media.

setMediaName(String) - Method in class altitude.integrationServer.types.SentEmail

Name of the media.

setMediaName(String) - Method in class altitude.integrationServer.types.SentSocial

Name of the media.

setMediaName(String) - Method in class altitude.integrationServer.types.SocialPendingWork

Name of the media.

setMediaName(String) - Method in class altitude.integrationServer.types.TemplateParameterDocument

The document name

setMediaName(String) - Method in class altitude.integrationServer.types.TemplateParameterMedia

The media name

setMediaOperations(boolean) - Method in class altitude.integrationServer.types.MediaInterfaceConfiguration

Media operations.

setMediaOperations(FieldRequest) - Method in class altitude.integrationServer.types.MediaInterfaceConfigurationRequest

Media operations.

setMediaType(MediaType) - Method in class altitude.integrationServer.events.IncomingSessionEvent

The type of the media.

setMediaType(MediaType) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Type of the media of the external interaction.

setMediaType(MediaType) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Type of the media.

setMediaType(MediaType) - Method in class altitude.integrationServer.types.PendingWork

The media type of the pending work.

setMediaType(MediaType) - Method in class altitude.integrationServer.types.RecordingData

Type of the media.

setMediaTypeId(int) - Method in class altitude.integrationServer.events.IncomingSessionEvent

Media type identifier.

setMediaUri(String) - Method in class altitude.integrationServer.types.TemplateParameterDocument

The document Uri

setMediaUri(String) - Method in class altitude.integrationServer.types.TemplateParameterMedia

The media file uri

setMessage(String) - Method in class altitude.integrationServer.events.AgentMessageEvent

Message sent to the agents.

setMessage(String) - Method in class altitude.integrationServer.events.CampaignMessageEvent

Message sent to the campaign agents.

setMessage(String) - Method in class altitude.integrationServer.events.IMCustomInteractionMessageEvent

Message received.

setMessage(String) - Method in class altitude.integrationServer.events.InstantMessagingMessageEvent

Message received.

setMessage(String) - Method in class altitude.integrationServer.events.TeamMessageEvent

Message sent to the agent.

setMessage(String) - Method in class altitude.integrationServer.types.BootEvolution

The boot evolution message.

setMessage(String) - Method in class altitude.integrationServer.types.ShutdownEvolution

The shutdown evolution message.

setMessageOfTheDay(FieldRequest) - Method in class altitude.integrationServer.types.AgentUpdateRequestBase

Message of the day.

setMessageOfTheDay(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Message of the day.

setMessageOfTheDay(FieldRequest) - Method in class altitude.integrationServer.types.InstanceUpdateRequest

Message of the day.

setMessageOfTheDay(FieldRequest) - Method in class altitude.integrationServer.types.TeamUpdateRequestBase

Message of the day.

setMessageOfTheDay(String) - Method in class altitude.integrationServer.events.AgentMessageOfTheDayChangedEvent

Message of the day of the agent.

setMessageOfTheDay(String) - Method in class altitude.integrationServer.events.CampaignMessageOfTheDayChangedEvent

Message of the day of the campaign.

setMessageOfTheDay(String) - Method in class altitude.integrationServer.events.InstanceMessageOfTheDayChangedEvent

Message of the day of the instance.

setMessageOfTheDay(String) - Method in class altitude.integrationServer.events.TeamMessageOfTheDayChangedEvent

Message of the day of the team.

setMessageOfTheDay(String) - Method in class altitude.integrationServer.types.AgentData

Agent message of the day.

setMessageOfTheDay(String) - Method in class altitude.integrationServer.types.CampaignData

Message of the day.

setMessageOfTheDay(String) - Method in class altitude.integrationServer.types.InstanceData

Message of the day.

setMessageOfTheDay(String) - Method in class altitude.integrationServer.types.TeamData

Message of the day.

setMessageSize(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest

Message size (KB).

setMessageSize(Integer) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter

Message size (KB).

setMiddleName(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Middle name.

setMiddleName(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Middle name.

setMiddleName(String) - Method in class altitude.integrationServer.types.ContactProfilePendingWork

Middle name.

setMiddleName(String) - Method in class altitude.integrationServer.types.RecordingData

Middle name.

setMime(byte[]) - Method in class altitude.integrationServer.types.KBDocumentMime

The content of the knowledge base document encoded in MIME HTML format.

setMimeType(String) - Method in class altitude.integrationServer.types.TemplateParameterDocument

The document mime type

setMimeType(String) - Method in class altitude.integrationServer.types.TemplateParameterMedia

The media mime type

setMobilePhone(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Mobile phone.

setMobilePhone(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Mobile phone.

setMobilePhoneScheduleRule(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Mobile phone schedule rule.

setMobilePhoneScheduleRule(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Mobile phone schedule rule.

setModel(SwitchType) - Method in class altitude.integrationServer.types.TelephonyGatewayData

Switch model.

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.events.ContactLoadedEvent

Moment.

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.events.SystemEvent

The time when the system event occurred.

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.ConfigurationLog

Moment of the operation.

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.ConsentAuditData

Moment in UTC.

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.Contact

Moment.

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Moment.

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.DataTransactionData

Moment.

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.DataTransactionEventData

Moment.

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

Moment.

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.InteractionThreadSegment

Moment of the beginning of the thread segment.

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.PendingWork

Moment.

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

Moment.

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.QueuedEmailBase

Moment.

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.QueuedSocialBase

Moment.

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.RecordingData

Moment.

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.ScheduledContactBase

Moment.

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.SentEmail

Start time of the sent email.

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.SentSocial

Start time of the sent social.

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.SystemEventLog

Moment.

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.TemplateParameterDateTime

The moment

setMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.WorkflowNextTaskData

Moment.

setMonitor(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.Monitor can be performed.

setMonitoredDeviceRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest

List of requests to monitor devices.

setMonitoredDevices(CampaignMonitoredDeviceData[]) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData

List of data from monitored devices.

setMonth(int) - Method in class altitude.integrationServer.types.DayDefinitionMonth

Number of the month, starting at 1.

setMonth(FieldRequest) - Method in class altitude.integrationServer.types.DaylightTimeRequest

Month for the DST to become active.

setMonth(Month) - Method in class altitude.integrationServer.types.DaylightTime

Month for the DST to become active.

setMonths(DayDefinitionMonth[]) - Method in class altitude.integrationServer.types.DayDefinitionYear

Months of the day definition year if AllMonths is false.

setMultiSiteAccessRules(MultiSiteAccessRule[]) - Method in class altitude.integrationServer.types.TelephonyGatewayData

Multi site access rules.

setMuted(boolean) - Method in class altitude.integrationServer.events.SoftPhoneMutedChangedEvent

Gets or sets the new value of the Muted property.

setMuted(boolean) - Method in interface altitude.integrationServer.iJavaApi.ISoftPhone

Set the microphone to muted or not muted.

setName(FieldRequest) - Method in class altitude.integrationServer.types.AgentUpdateRequest

Name of the agent.

setName(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterFieldRequest

Name of the filter field.

setName(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest

Name of the filter.

setName(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequest

The name of the campaign

setName(FieldRequest) - Method in class altitude.integrationServer.types.CategoryUpdateRequest

Name of the category.

setName(FieldRequest) - Method in class altitude.integrationServer.types.DayTypeUpdateRequest

Name of the day type.

setName(FieldRequest) - Method in class altitude.integrationServer.types.DirectoryUpdateRequest

Name of the directory.

setName(FieldRequest) - Method in class altitude.integrationServer.types.FavoriteFilterUpdateRequest

Name of the favorite filter.

setName(FieldRequest) - Method in class altitude.integrationServer.types.MediaUpdateRequest

Name of the media.

setName(FieldRequest) - Method in class altitude.integrationServer.types.RecorderTypeUpdateRequest

Name of the recorder type.

setName(FieldRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequest

name of the role

setName(FieldRequest) - Method in class altitude.integrationServer.types.SavedReportUpdateRequest

Name of the team.

setName(FieldRequest) - Method in class altitude.integrationServer.types.ServiceAniListUpdateRequest

Name of the service ANI list.

setName(FieldRequest) - Method in class altitude.integrationServer.types.ServiceUpdateRequest

Name of the service.

setName(FieldRequest) - Method in class altitude.integrationServer.types.TeamUpdateRequest

Name of the team.

setName(FieldRequest) - Method in class altitude.integrationServer.types.WorkflowDefinitionUpdateRequest

The name of the workflow definition

setName(String) - Method in class altitude.integrationServer.types.AdditionalPhoneData

Name of the additional phone.

setName(String) - Method in class altitude.integrationServer.types.AgentCreateRequest

Name of the agent.

setName(String) - Method in class altitude.integrationServer.types.AgentData

Name of the agent.

setName(String) - Method in class altitude.integrationServer.types.AgentFindData

User name of the agent.

setName(String) - Method in class altitude.integrationServer.types.AgentInfo

User name of the agent.

setName(String) - Method in class altitude.integrationServer.types.AgentSkill

Name of the skill.

setName(String) - Method in class altitude.integrationServer.types.AgentSkillRequest

Name of the skill.

setName(String) - Method in class altitude.integrationServer.types.Attribute

Name of the attribute.

setName(String) - Method in class altitude.integrationServer.types.CampaignContactListData

Name of the contact list.

setName(String) - Method in class altitude.integrationServer.types.CampaignContactListRequest

Name of the contact list of the campaign.

setName(String) - Method in class altitude.integrationServer.types.CampaignCreateRequest

name of the campaign

setName(String) - Method in class altitude.integrationServer.types.CampaignData

Full name of the campaign

setName(String) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter

Name of the filter.

setName(String) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterField

Name of the filter field.

setName(String) - Method in class altitude.integrationServer.types.CampaignInfo

Campaign name.

setName(String) - Method in class altitude.integrationServer.types.CategoryCreateRequest

Name of the category.

setName(String) - Method in class altitude.integrationServer.types.CategoryData

The name of the category.

setName(String) - Method in class altitude.integrationServer.types.CategoryInfo

The name of the category.

setName(String) - Method in class altitude.integrationServer.types.ContactListBase

Name.

setName(String) - Method in class altitude.integrationServer.types.CubeDimension

Name of the cube dimension.

setName(String) - Method in class altitude.integrationServer.types.CustomCallStatusData

Name of the custom call status.

setName(String) - Method in class altitude.integrationServer.types.DayType

User name of the day type.

setName(String) - Method in class altitude.integrationServer.types.DayTypeCreateRequest

Name of the day type.

setName(String) - Method in class altitude.integrationServer.types.Directory

The name of the directory.

setName(String) - Method in class altitude.integrationServer.types.DirectoryCreateRequest

Name of the directory.

setName(String) - Method in class altitude.integrationServer.types.DocumentInfo

Name of the document.

setName(String) - Method in class altitude.integrationServer.types.EmailGatewayCreateRequest

Name of the email gateway.

setName(String) - Method in class altitude.integrationServer.types.EmailGatewayData

Name of the email gateway.

setName(String) - Method in class altitude.integrationServer.types.EnumeratedField

Name of the enumerated field.

setName(String) - Method in class altitude.integrationServer.types.EnumeratedFieldRequest

Name of the enumerated value.

setName(String) - Method in class altitude.integrationServer.types.EnumeratedType

Name of the enumerated type.

setName(String) - Method in class altitude.integrationServer.types.EnumeratedTypeRequest

Name of the enumerated type.

setName(String) - Method in class altitude.integrationServer.types.FavoriteFilterCreateRequest

Name of the favorite filter

setName(String) - Method in class altitude.integrationServer.types.FavoriteFilterData

Name of the favorite filter.

setName(String) - Method in class altitude.integrationServer.types.GatewayData

Name of the gateway.

setName(String) - Method in class altitude.integrationServer.types.GatewaySwitchInfo

Name of the gateway switch.

setName(String) - Method in class altitude.integrationServer.types.InstanceData

Name.

setName(String) - Method in class altitude.integrationServer.types.InstanceOperationLog

User name of the instance.

setName(String) - Method in class altitude.integrationServer.types.ManualNotReadyReason

Name of the not ready reason.

setName(String) - Method in class altitude.integrationServer.types.MediaCreateRequest

Name of the media.

setName(String) - Method in class altitude.integrationServer.types.MediaData

Name of the media.

setName(String) - Method in class altitude.integrationServer.types.NotReadyReasonData

Name of the not ready reason.

setName(String) - Method in class altitude.integrationServer.types.NotReadyReasonEventData

Name of the not ready reason.

setName(String) - Method in class altitude.integrationServer.types.PhoneScheduleRuleData

Name of the phone schedule rule.

setName(String) - Method in class altitude.integrationServer.types.PrivacyCategoryCreateRequest

Name of the privacy category.

setName(String) - Method in class altitude.integrationServer.types.PrivacyCategoryData

Name of the privacy category.

setName(String) - Method in class altitude.integrationServer.types.PurposeCreateRequest

Name of the privacy category.

setName(String) - Method in class altitude.integrationServer.types.PurposeData

Name of the privacy category.

setName(String) - Method in class altitude.integrationServer.types.RecorderType

Name of the recorder.

setName(String) - Method in class altitude.integrationServer.types.RecorderTypeCreateRequest

Name of the recorder type.

setName(String) - Method in class altitude.integrationServer.types.ReportGenerateRequest

Name of the saved report.

setName(String) - Method in class altitude.integrationServer.types.ReportTemplate

Name.

setName(String) - Method in class altitude.integrationServer.types.RoleCreateRequest

name of the role

setName(String) - Method in class altitude.integrationServer.types.RoleData

name of the role

setName(String) - Method in class altitude.integrationServer.types.SavedReport

Name.

setName(String) - Method in class altitude.integrationServer.types.ServiceAniListCreateRequest

Name of the service ANI list.

setName(String) - Method in class altitude.integrationServer.types.ServiceAniListData

Name of the service ANI list.

setName(String) - Method in class altitude.integrationServer.types.ServiceCreateRequest

Name of the service.

setName(String) - Method in class altitude.integrationServer.types.ServiceData

Name of the service.

setName(String) - Method in class altitude.integrationServer.types.ServiceInfo

Name of the service.

setName(String) - Method in class altitude.integrationServer.types.SiteCreateRequest

Name of the site.

setName(String) - Method in class altitude.integrationServer.types.Skill

Name of the skill.

setName(String) - Method in class altitude.integrationServer.types.SkillInProfile

Name of the skill.

setName(String) - Method in class altitude.integrationServer.types.TableSchemaColumn

Name of the column.

setName(String) - Method in class altitude.integrationServer.types.TableSchemaColumnRequestBase

Name of the column.

setName(String) - Method in class altitude.integrationServer.types.TeamCreateRequest

Name of the team.

setName(String) - Method in class altitude.integrationServer.types.TeamData

Name of the team.

setName(String) - Method in class altitude.integrationServer.types.TimeZone

Name of the time zone.

setName(String) - Method in class altitude.integrationServer.types.TimeZoneCreateRequest

Name of the time zone.

setName(String) - Method in class altitude.integrationServer.types.WorkflowDefinition

Name of the workflow definition.

setName(String) - Method in class altitude.integrationServer.types.WorkflowDefinitionCreateRequest

name of the workflow definition

setName(String) - Method in class altitude.integrationServer.types.WorkflowTaskDefinition

Name of the workflow task definition.

setNativePredictiveDevice(FieldRequest) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest

Name of the native predictive device.

setNativePredictiveDevice(String) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData

Name of the native predictive device.

setNewAni(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

New ANI.

setNewAni(String) - Method in class altitude.integrationServer.types.CampaignData

New ANI.

setNewCampaignId(int) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Identifier of the new campaign.

setNewCampaignName(String) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Name of the new campaign.

setNewContact(boolean) - Method in class altitude.integrationServer.types.CampaignCanDo

If true, the operation ICampaign.CreateNewContact can be performed.

setNewContactAgentId(int) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Identifier of the new contact agent.

setNewContactAgentName(String) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Name of the new contact agent.

setNewContactCursor(boolean) - Method in class altitude.integrationServer.types.CampaignCanDo

If true, the operation ICampaign.NewContactCursor can be performed.

setNewContactDirectoryId(int) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Identifier of the new contact directory.

setNewContactDirectoryName(String) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Name of the new contact directory.

setNewContactListId(int) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Identifier of the new contact list.

setNewContactListName(String) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Name of the new contact list.

setNewContactManualRescheduleTimeLimit(Duration) - Method in class altitude.integrationServer.types.ContactHistoryEntry

New contact reschedule time limit.

setNewContactManualScheduleMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.ContactHistoryEntry

New contact manual schedule moment.

setNewContactMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.ContactHistoryEntry

New contact moment.

setNewContactOutboundRuleGuiName(String) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Name of the new contact outbound rule for the GUI.

setNewContactOutboundRuleName(String) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Name of the new contact outbound rule.

setNewContactPriority(int) - Method in class altitude.integrationServer.types.ContactHistoryEntry

New contact priority.

setNewContactProfileId(int) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Identifier of the new contact profile.

setNewContactProfileInProgressWorkflowCursor(boolean) - Method in class altitude.integrationServer.types.CampaignCanDo

If true, the operation ICampaign.NewContactProfileInProgressWorkflowCursor can be performed.

setNewContactProfileInProgressWorkflowCursor(boolean) - Method in class altitude.integrationServer.types.InstanceCanDo

If true, the operation IInstance.NewContactProfileInProgressWorkflowCursor can be performed.

setNewContactProfileInProgressWorkflowCursor(boolean) - Method in class altitude.integrationServer.types.ServiceCanDo

If true, the operation IService.NewContactProfileInProgressWorkflowCursor can be performed.

setNewContactProfileInteractionHistoryCursor(boolean) - Method in class altitude.integrationServer.types.CampaignCanDo

If true, the operation ICampaign.NewContactProfileInteractionHistoryCursor can be performed.

setNewContactProfileInteractionHistoryCursor(boolean) - Method in class altitude.integrationServer.types.InstanceCanDo

If true, the operation IInstance.NewContactProfileInteractionHistoryCursor can be performed.

setNewContactProfileInteractionHistoryCursor(boolean) - Method in class altitude.integrationServer.types.ServiceCanDo

If true, the operation IService.NewContactProfileInteractionHistoryCursor can be performed.

setNewContactProfileQueuedEmailCursor(boolean) - Method in class altitude.integrationServer.types.InstanceCanDo

If true, the operation IInstance.NewContactProfileQueuedEmailCursor can be performed.

setNewContactProfileQueuedSocialCursor(boolean) - Method in class altitude.integrationServer.types.InstanceCanDo

If true, the operation IInstance.NewContactProfileQueuedSocialCursor can be performed.

setNewContactProfileScheduledContactCursor(boolean) - Method in class altitude.integrationServer.types.InstanceCanDo

If true, the operation IInstance.NewContactProfileScheduledContactCursor can be performed.

setNewContactSkillProfileName(String) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Name of the skill profile required for the new contact.

setNewContactStatus(InteractionStatus) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Enumerated InteractionStatus with status of the interaction of the new contact.

setNewContactTimeZoneName(String) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Name of the time zone of the new contact.

setNewDataTransaction(boolean) - Method in class altitude.integrationServer.types.SessionCanDo

If true, the operation ISession.NewDataTransaction can be performed.

setNewDocumentCursor(boolean) - Method in class altitude.integrationServer.types.InstanceCanDo

If true, the operation IInstance.NewDocumentCursor can be performed.

setNewEmail(boolean) - Method in class altitude.integrationServer.types.EmailInterfaceConfiguration

New email

setNewEmail(FieldRequest) - Method in class altitude.integrationServer.types.EmailInterfaceConfigurationRequest

New email

setNewExternalInteractionRegistrationPendingCursor(boolean) - Method in class altitude.integrationServer.types.CampaignCanDo

If true, the operation ICampaign.NewExternalInteractionRegistrationPendingCursor can be performed.

setNewExternalInteractionRegistrationPendingCursor(boolean) - Method in class altitude.integrationServer.types.InstanceCanDo

If true, the operation IInstance.NewExternalInteractionRegistrationPendingCursor can be performed.

setNewExternalInteractionRegistrationPendingCursor(boolean) - Method in class altitude.integrationServer.types.ServiceCanDo

If true, the operation IService.NewExternalInteractionRegistrationPendingCursor can be performed.

setNewInteractionThreadCursor(boolean) - Method in class altitude.integrationServer.types.CampaignCanDo

If true, the operation ICampaign.NewInteractionThreadCursor can be performed.

setNewInteractionThreadCursor(boolean) - Method in class altitude.integrationServer.types.InstanceCanDo

If true, the operation IInstance.NewInteractionThreadCursor can be performed.

setNewInteractionThreadsMedia(String, String) - Method in interface altitude.integrationServer.iJavaApi.IInstance

Sets the media of the future threads created in the context of a certain interaction, as a result of an Enqueue, Divert, BlindTransfer, Extend/Transfer operations, for example.

setNewName(FieldRequest) - Method in class altitude.integrationServer.types.EnumeratedFieldRequest

New name of the enumerated field.

setNewParty(InteractionParty) - Method in class altitude.integrationServer.events.IMCustomInteractionProgressEvent

Represents the new participant in the interaction.

setNewParty(InteractionParty) - Method in class altitude.integrationServer.events.InstantMessagingProgressEvent

Represents the new participant in the interaction.

setNewParty(InteractionParty) - Method in class altitude.integrationServer.events.PhoneProgressEvent

Represents the new participant in the interaction.

setNewPendingWorkCursor(boolean) - Method in class altitude.integrationServer.types.CampaignCanDo

If true, the operation ICampaign.NewPendingWorkCursor can be performed.

setNewPendingWorkCursor(boolean) - Method in class altitude.integrationServer.types.InstanceCanDo

If true, the operation IInstance.NewPendingWorkCursor can be performed.

setNewPendingWorkCursor(boolean) - Method in class altitude.integrationServer.types.ServiceCanDo

If true, the operation IService.NewPendingWorkCursor can be performed.

setNewQueuedAgentPickUpTaskCursor(boolean) - Method in class altitude.integrationServer.types.CampaignCanDo

If true, the operation ICampaign.NewQueuedAgentPickUpTaskCursor can be performed.

setNewQueuedAgentPickUpTaskCursor(boolean) - Method in class altitude.integrationServer.types.InstanceCanDo

If true, the operation IInstance.NewQueuedAgentPickUpTaskCursor can be performed.

setNewQueuedAgentPickUpTaskCursor(boolean) - Method in class altitude.integrationServer.types.ServiceCanDo

If true, the operation IService.NewQueuedAgentPickUpTaskCursor can be performed.

setNewQueuedEmailCursor(boolean) - Method in class altitude.integrationServer.types.CampaignCanDo

If true, the operation ICampaign.NewQueuedEmailCursor can be performed.

setNewQueuedEmailCursor(boolean) - Method in class altitude.integrationServer.types.InstanceCanDo

If true, the operation IInstance.NewQueuedEmailCursor can be performed.

setNewQueuedEmailCursor(boolean) - Method in class altitude.integrationServer.types.ServiceCanDo

If true, the operation IService.NewQueuedEmailCursor can be performed.

setNewQueuedSocialCursor(boolean) - Method in class altitude.integrationServer.types.CampaignCanDo

If true, the operation ICampaign.NewQueuedSocialCursor can be performed.

setNewQueuedSocialCursor(boolean) - Method in class altitude.integrationServer.types.InstanceCanDo

If true, the operation IInstance.NewQueuedSocialCursor can be performed.

setNewQueuedSocialCursor(boolean) - Method in class altitude.integrationServer.types.ServiceCanDo

If true, the operation IService.NewQueuedSocialCursor can be performed.

setNewSentEmailCursor(boolean) - Method in class altitude.integrationServer.types.CampaignCanDo

If true, the operation ICampaign.NewSentEmailCursor can be performed.

setNewSentEmailCursor(boolean) - Method in class altitude.integrationServer.types.InstanceCanDo

If true, the operation IInstance.NewSentEmailCursor can be performed.

setNewSentEmailCursor(boolean) - Method in class altitude.integrationServer.types.ServiceCanDo

If true, the operation IService.NewSentEmailCursor can be performed.

setNewSentSocialCursor(boolean) - Method in class altitude.integrationServer.types.CampaignCanDo

If true, the operation ICampaign.NewSentSocialCursor can be performed.

setNewSentSocialCursor(boolean) - Method in class altitude.integrationServer.types.InstanceCanDo

If true, the operation IInstance.NewSentSocialCursor can be performed.

setNewSentSocialCursor(boolean) - Method in class altitude.integrationServer.types.ServiceCanDo

If true, the operation IService.NewSentSocialCursor can be performed.

setNewUserDefinedEnumeratedFieldCursor(boolean) - Method in class altitude.integrationServer.types.InstanceCanDo

If true, the operation IInstance.NewUserDefinedEnumeratedFieldCursor can be performed.

setNewValue(String) - Method in class altitude.integrationServer.types.ConfigurationLogField

New value.

setNextTaskData(WorkflowNextTaskData) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowMedia

Next task data of the workflow.

setNickname(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Nickname.

setNickname(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Nickname.

setNoAnswerTimeout(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

No-answer timeout for outbound telephony interactions.

setNoAnswerTimeout(Duration) - Method in class altitude.integrationServer.types.CampaignData

No-answer timeout for outbound telephony interactions.

setNoteId(int) - Method in class altitude.integrationServer.types.KBDocumentNote

Identifier of the note.

setNotes(FieldRequest) - Method in class altitude.integrationServer.types.ConsentUpdateRequestBase

Notes.

setNotes(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileGdprRequest

Notes.

setNotes(String) - Method in class altitude.integrationServer.types.ConsentAuditData

Notes.

setNotes(String) - Method in class altitude.integrationServer.types.ConsentData

Notes.

setNotes(String) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData

Notes.

setNotes(String) - Method in class altitude.integrationServer.types.WorkflowProcess

Workflow process notes.

setNotificationEmailId(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest

Identifier of the email that notifies the email was discarded.

setNotificationEmailId(Integer) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter

Identifier of the email that notifies the email was discarded.

setNotReady(String) - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaign

Sets the agent not ready in the campaign.

SetNotReady - Enum constant in enum class altitude.integrationServer.types.AgentInCampaignOperation

Set not ready.

setNotReadyReason(String) - Method in class altitude.integrationServer.events.AgentInCampaignsOperationRequestEvent

Not ready reason used when the state of the agent is updated to "not ready".

setNotReadyReasonGuiName(String) - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog

Gui name of the not ready reason.

setNotReadyReasonId(int) - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog

Identifier of the not ready reason.

setNotReadyReasonName(String) - Method in class altitude.integrationServer.events.AgentInCampaignOperationEvent

The name of the not ready reason of the agent.

setNotReadyReasonName(String) - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog

Name of the not ready reason.

setNTriesAuto(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, No.

setNTriesAuto(short) - Method in class altitude.integrationServer.types.Contact

No.

setNTriesManual(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, No.

setNTriesManual(short) - Method in class altitude.integrationServer.types.Contact

No.

setNuisanceForceType(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Nuisance force type.

setNuisanceForceType(NuisanceForceType) - Method in class altitude.integrationServer.types.CampaignData

Nuisance force type.

setNuisanceRatio(int) - Method in class altitude.integrationServer.types.CampaignData

Nuisance ratio.

setNuisanceRatio(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Nuisance ratio.

setNullField(String) - Method in interface altitude.integrationServer.iJavaApi.IEntityUploader

String that represents a nullfield.

setNumAgentsAvailable(int) - Method in class altitude.integrationServer.types.CampaignInfo

Number of ready agents in the campaign with no interactions.

setNumAgentsAvailable(int) - Method in class altitude.integrationServer.types.ServiceInfo

Number of available agents assigned to campaigns of the service.

setNumAgentsAvailable(int) - Method in class altitude.integrationServer.types.SkillProfileMediaInfo

Number of ready agents with no interactions.

setNumAgentsIdle(int) - Method in class altitude.integrationServer.types.CampaignInfo

Number of idle agents assigned to the campaign.

setNumAgentsIdle(int) - Method in class altitude.integrationServer.types.ServiceInfo

Number of idle agents assigned to campaigns of the service.

setNumAgentsLogged(int) - Method in class altitude.integrationServer.types.CampaignInfo

Number of logged agents assigned to the campaign.

setNumAgentsLogged(int) - Method in class altitude.integrationServer.types.ServiceInfo

Number of logged agents assigned to campaigns of the service.

setNumAgentsReady(int) - Method in class altitude.integrationServer.types.CampaignInfo

Number of agents ready in the campaign.

setNumAgentsReady(int) - Method in class altitude.integrationServer.types.ServiceInfo

Number of ready agents assigned to campaigns of the service.

setNumAgentsReady(int) - Method in class altitude.integrationServer.types.SkillProfileMediaInfo

Number of agents ready.

setNumAgentsWrapUp(int) - Method in class altitude.integrationServer.types.CampaignInfo

Number of agents in wrap-up in the campaign.

setNumAgentsWrapUp(int) - Method in class altitude.integrationServer.types.ServiceInfo

Number of agents in wrap-up assigned to campaigns of the service.

setNumAgentsWrapUp(int) - Method in class altitude.integrationServer.types.SkillProfileMediaInfo

Number of agents in wrap-up.

setNumber(String) - Method in class altitude.integrationServer.types.PhoneEventData

Phone number of the remote party talking to the agent.

setNumber(String) - Method in class altitude.integrationServer.types.PhoneInteractionData

Number.

setNumberOfEntitiesProcessed(int) - Method in class altitude.integrationServer.types.EntityUploadTaskData

Number of entities processed.

setNumberOfEntitiesRejected(int) - Method in class altitude.integrationServer.types.EntityUploadTaskData

Number of entities processed that were rejected.

setNumInteractionsQueued(int) - Method in class altitude.integrationServer.types.AgentInCampaignMediaInfo

Number of interactions queued.

setNumInteractionsQueued(int) - Method in class altitude.integrationServer.types.CampaignInfo

Number of interactions queued to the campaign.

setNumInteractionsQueued(int) - Method in class altitude.integrationServer.types.MediaInfo

Number of interactions queued.

setNumInteractionsQueued(int) - Method in class altitude.integrationServer.types.ServiceInfo

Number of interactions queued in campaigns of the service.

setNumInteractionsQueued(int) - Method in class altitude.integrationServer.types.SkillProfileMediaInfo

Number of interactions queued.

setOffice(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Office.

setOffice(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Office.

setOfflineType(InstanceOfflineType) - Method in class altitude.integrationServer.events.InstanceOfflineEvent

Enumerated InstanceOfflineType with the type of the instance offline event.

setOldCampaignId(int) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Identifier of the old campaign.

setOldCampaignName(String) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Name of the old campaign.

setOldParty(InteractionParty) - Method in class altitude.integrationServer.events.IMCustomInteractionProgressEvent

Represents the old participant in the interaction.

setOldParty(InteractionParty) - Method in class altitude.integrationServer.events.InstantMessagingProgressEvent

Represents the old participant in the interaction.

setOldParty(InteractionParty) - Method in class altitude.integrationServer.events.PhoneProgressEvent

Represents the old participant in the interaction.

setOldValue(String) - Method in class altitude.integrationServer.types.ConfigurationLogField

Old value.

setOnline(String, boolean, String, AuthenticationType, String, String) - Method in interface altitude.integrationServer.iJavaApi.IContactCenterManager

Sets the instance online.

setOnlineDuration(Duration) - Method in class altitude.integrationServer.types.InstanceOperationLog

Online duration.

setOpen(boolean) - Method in class altitude.integrationServer.types.AgentInCampaignCanDo

If true, the operation IAgentInCampaign.Open can be performed.

setOperation(AgentInCampaignOperation) - Method in class altitude.integrationServer.events.AgentInCampaignsOperationRequestEvent

Requested operation.

setOperation(AgentInCampaignOperationLogType) - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog

Type of the operation.

setOperation(CampaignOperationLogType) - Method in class altitude.integrationServer.types.CampaignOperationLog

Type of the operation.

setOperation(ConsentAuditOperation) - Method in class altitude.integrationServer.types.ConsentAuditData

Operation type.

setOperation(EntityOperation) - Method in class altitude.integrationServer.events.EntityOperationEventBase

Type of the operation.

setOperation(EntityOperation) - Method in class altitude.integrationServer.types.ConfigurationLog

Type of the operation.

setOperationLog(boolean) - Method in class altitude.integrationServer.types.CampaignDeleteLogRequest

If true, the operation log will be deleted.

setOperationLog(boolean) - Method in class altitude.integrationServer.types.InstanceDeleteLogRequest

If true, the operation log will be deleted.

setOrder(int) - Method in class altitude.integrationServer.types.InteractionThreadSegment

Index of the thread segment.

setOrigin(InstantMessagingMessageOrigin) - Method in class altitude.integrationServer.events.IMCustomInteractionMessageEvent

Enumerated InstantMessagingMessageSenderType with the origin of the message.

setOrigin(InstantMessagingMessageOrigin) - Method in class altitude.integrationServer.events.InstantMessagingMessageEvent

Enumerated InstantMessagingMessageSenderType with the origin of the message.

setOrigin(InteractionOrigin) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Origin of the external interaction.

setOtherCity(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Other city.

setOtherCity(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Other city.

setOtherCountry(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Other country.

setOtherCountry(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Other country.

setOtherPhone(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Other phone.

setOtherPhone(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Other phone.

setOtherPhoneScheduleRule(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Other phone schedule rule.

setOtherPhoneScheduleRule(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Other phone schedule rule.

setOtherPostalCode(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Other postal code.

setOtherPostalCode(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Other postal code.

setOtherStateProvince(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Other state province.

setOtherStateProvince(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Other state province.

setOtherStreet(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Other street.

setOtherStreet(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Other street.

setOutboundAddressType(AddressType) - Method in class altitude.integrationServer.types.DataTransactionData

Enumerated AddressType with the outbound address type.

setOutboundAddressType(AddressType) - Method in class altitude.integrationServer.types.DataTransactionEventData

Enumerated AddressType with the outbound address type.

setOutboundContactReschedulePhone(String) - Method in class altitude.integrationServer.types.WorkflowNextTaskData

The phone to reschedule of the outbound contact.

setOutboundContactRescheduleTimeLimit(Duration) - Method in class altitude.integrationServer.types.WorkflowNextTaskData

The reschedule moment limit of the outbound contact.

setOutboundContactUsesDoNotCallList(boolean) - Method in class altitude.integrationServer.types.WorkflowNextTaskData

If true, the the do not call list is used for the outbound contact.

setOutboundEmailAddressRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

List of outbound email address requests in the campaign.

setOutboundMediaRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest

List of outbound media requests.

setOutboundMedias(MediaData[]) - Method in class altitude.integrationServer.types.EmailGatewayData

List of assigned outbound medias.

setOutboundRuleGuiName(String) - Method in class altitude.integrationServer.types.CampaignData

Name of the outbound rule of the campaign for the GUI.

setOutboundRuleGuiName(String) - Method in class altitude.integrationServer.types.Contact

Name of the outbound rule for the GUI.

setOutboundRuleGuiName(String) - Method in class altitude.integrationServer.types.ContactPendingWork

Name of the outbound rule for the GUI.

setOutboundRuleGuiName(String) - Method in class altitude.integrationServer.types.DataTransactionData

Name of the outbound rule for the GUI.

setOutboundRuleGuiName(String) - Method in class altitude.integrationServer.types.DataTransactionEventData

Name of the outbound rule for the GUI.

setOutboundRuleGuiName(String) - Method in class altitude.integrationServer.types.WorkflowNextTaskData

Name of the outbound rule for the GUI.

setOutboundRuleName(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Name of the outbound rule.

setOutboundRuleName(FieldRequest) - Method in class altitude.integrationServer.types.ContactResubmitRequest

New name of the outbound rule.

setOutboundRuleName(FieldRequest) - Method in class altitude.integrationServer.types.ContactUpdateRequestBase

Name of the outbound rule.

setOutboundRuleName(String) - Method in class altitude.integrationServer.events.ContactLoadedEvent

Name of the outbound rule.

setOutboundRuleName(String) - Method in class altitude.integrationServer.types.CampaignData

Name of the outbound rule of the campaign.

setOutboundRuleName(String) - Method in class altitude.integrationServer.types.Contact

Name of the outbound rule.

setOutboundRuleName(String) - Method in class altitude.integrationServer.types.ContactPendingWork

Name of the outbound rule.

setOutboundRuleName(String) - Method in class altitude.integrationServer.types.DataTransactionData

Name of the outbound rule.

setOutboundRuleName(String) - Method in class altitude.integrationServer.types.DataTransactionEventData

Name of the outbound rule.

setOutboundRuleName(String) - Method in class altitude.integrationServer.types.WorkflowNextTaskData

Name of the outbound rule.

setOutcome(Attribute[]) - Method in class altitude.integrationServer.types.InteractionThreadScriptSession

Outcome of the interaction.

setOutcome(Attribute[]) - Method in class altitude.integrationServer.types.OutcomeData

Outcome.

setOutcomeId(int) - Method in class altitude.integrationServer.types.InteractionThreadScriptSession

Identifier of the outcome.

setOutcomeId(int) - Method in class altitude.integrationServer.types.OutcomeData

Identifier of the outcome.

setOutcomeIds(int[]) - Method in class altitude.integrationServer.events.DataTransactionRegisteredEvent

List with the identifiers of the outcomes created.

setOutcomes(Attribute[][]) - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction

Gets or sets the outcomes.

setOutcomes(Attribute[][]) - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration

Gets or sets the outcomes.

setOutcomes(Attribute[][]) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Gets or sets the outcomes.

setOutcomes(FieldRequest) - Method in class altitude.integrationServer.types.DataTransactionDataRequest

Outcomes.

setOutcomeTableSchemaRequest(TableSchemaRequest) - Method in class altitude.integrationServer.types.ServiceUpdateRequest

Outcome table schema request

setOutcomeType(ContactEventOutcomeType) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Enumerated ContactEventOutcomeType with the outcome type of the event.

setOverflowCampaignName(FieldRequest) - Method in class altitude.integrationServer.types.CampaignGatewayRequest

Name of the overflow campaign.

setOverflowCampaignName(String) - Method in class altitude.integrationServer.types.CampaignGatewayData

Name of the overflow campaign.

setOverflowDevice(FieldRequest) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest

Name of the overflow device.

setOverflowDevice(String) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData

Name of the overflow device.

setOverflowEnabled(boolean) - Method in class altitude.integrationServer.types.CampaignGatewayData

If true, enables the overflow of interactions.

setOverflowEnabled(FieldRequest) - Method in class altitude.integrationServer.types.CampaignGatewayRequest

If true, enables the overflow of interactions to other campaign.

setOverrideAni(boolean) - Method in class altitude.integrationServer.types.CampaignData

Override ANI.

setOverrideAni(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Override ANI.

setOverwrittenValue(String) - Method in class altitude.integrationServer.types.RefreshedAttribute

Value of the overwritten attribute.

setOwner(String) - Method in class altitude.integrationServer.types.SavedReport

Owner.

setOwnReservationMode(ContactReservationMode) - Method in class altitude.integrationServer.events.ContactLoadedEvent

The mode of the contact reservation for the current agent.

setOwnReservationMode(ContactReservationMode) - Method in class altitude.integrationServer.types.DataTransactionData

The mode of the contact reservation for the current agent.

setOxeDirectoryNumbersSync(SwitchDeviceRange) - Method in class altitude.integrationServer.types.OxeSwitchDataBase

OXE Directory Numbers (DN) for synchronization.

setOxeObjectId(FieldRequest) - Method in class altitude.integrationServer.types.OxeSynchroDashboardRequest

Identifier of the Alcatel-Lucent OXE object.

setOxeObjectId(String) - Method in class altitude.integrationServer.types.OxeSynchroDashboardData

Identifier of the Alcatel-Lucent OXE object.

setOxeObjectType(FieldRequest) - Method in class altitude.integrationServer.types.OxeSynchroDashboardRequest

Type of the Alcatel-Lucent OXE object.

setOxeObjectType(OxeSynchroOxeObjectType) - Method in class altitude.integrationServer.types.OxeSynchroDashboardData

Type of the Alcatel-Lucent OXE object.

setPacingMode(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Pacing mode of the campaign.

setPacingMode(PacingMode) - Method in class altitude.integrationServer.types.CampaignData

Pacing mode of the campaign.

setParentId(int) - Method in class altitude.integrationServer.types.CategoryData

The identifier of the parent of the category.

setParentId(int) - Method in class altitude.integrationServer.types.CategoryInfo

The identifier of the parent of the category.

setParentId(FieldRequest) - Method in class altitude.integrationServer.types.CategoryUpdateRequestBase

Id of the parent.

setParentMediaGuiName(String) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress

Name of the media for the GUI that the media of the external interaction inherits from.

setParentMediaGuiName(String) - Method in class altitude.integrationServer.types.ContactPendingWork

Name of the media for the GUI that the media inherits from.

setParentMediaGuiName(String) - Method in class altitude.integrationServer.types.EmailPendingWork

Name of the media for the GUI that the media inherits from.

setParentMediaGuiName(String) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Name of the media for the GUI that the media of the external interaction inherits from.

setParentMediaGuiName(String) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Name of the media for the GUI that the media inherits from.

setParentMediaGuiName(String) - Method in class altitude.integrationServer.types.MediaData

Name of the media for the GUI that this media inherits from.

setParentMediaGuiName(String) - Method in class altitude.integrationServer.types.QueuedEmailBase

Name of the media for the GUI that the media inherits from.

setParentMediaGuiName(String) - Method in class altitude.integrationServer.types.QueuedSocialBase

Name of the media for the GUI that the media inherits from.

setParentMediaGuiName(String) - Method in class altitude.integrationServer.types.RecordingData

Name of the media for the GUI that the media inherits from.

setParentMediaGuiName(String) - Method in class altitude.integrationServer.types.SentEmail

Name of the media for the GUI that the media inherits from.

setParentMediaGuiName(String) - Method in class altitude.integrationServer.types.SentSocial

Name of the media for the GUI that the media inherits from.

setParentMediaGuiName(String) - Method in class altitude.integrationServer.types.SocialPendingWork

Name of the media for the GUI that the media inherits from.

setParentMediaId(Integer) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress

Identifier of the media that the media of the external interaction inherits from.

setParentMediaId(Integer) - Method in class altitude.integrationServer.types.ContactPendingWork

Identifier of the media that the media inherits from.

setParentMediaId(Integer) - Method in class altitude.integrationServer.types.EmailPendingWork

Identifier of the media that the media inherits from.

setParentMediaId(Integer) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Identifier of the media that the media of the external interaction inherits from.

setParentMediaId(Integer) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Identifier of the media that the media inherits from.

setParentMediaId(Integer) - Method in class altitude.integrationServer.types.MediaData

Identifier of the media that this media inherits from.

setParentMediaId(Integer) - Method in class altitude.integrationServer.types.QueuedEmailBase

Identifier of the media that the media inherits from.

setParentMediaId(Integer) - Method in class altitude.integrationServer.types.QueuedSocialBase

Identifier of the media that the media inherits from.

setParentMediaId(Integer) - Method in class altitude.integrationServer.types.RecordingData

Identifier of the media that the media inherits from.

setParentMediaId(Integer) - Method in class altitude.integrationServer.types.SentEmail

Identifier of the media that the media inherits from.

setParentMediaId(Integer) - Method in class altitude.integrationServer.types.SentSocial

Identifier of the media that the media inherits from.

setParentMediaId(Integer) - Method in class altitude.integrationServer.types.SocialPendingWork

Identifier of the media that the media inherits from.

setParentMediaName(String) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress

Name of the media that the media of the external interaction inherits from.

setParentMediaName(String) - Method in class altitude.integrationServer.types.ContactPendingWork

Name of the media that the media inherits from.

setParentMediaName(String) - Method in class altitude.integrationServer.types.EmailPendingWork

Name of the media that the media inherits from.

setParentMediaName(String) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Name of the media that the media of the external interaction inherits from.

setParentMediaName(String) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Name of the media that the media inherits from.

setParentMediaName(String) - Method in class altitude.integrationServer.types.MediaCreateRequest

Name of the built in media that this media inherits from.

setParentMediaName(String) - Method in class altitude.integrationServer.types.MediaData

Name of the media that this media inherits from.

setParentMediaName(String) - Method in class altitude.integrationServer.types.QueuedEmailBase

Name of the media that the media inherits from.

setParentMediaName(String) - Method in class altitude.integrationServer.types.QueuedSocialBase

Name of the media that the media inherits from.

setParentMediaName(String) - Method in class altitude.integrationServer.types.RecordingData

Name of the media that the media inherits from.

setParentMediaName(String) - Method in class altitude.integrationServer.types.SentEmail

Name of the media that the media inherits from.

setParentMediaName(String) - Method in class altitude.integrationServer.types.SentSocial

Name of the media that the media inherits from.

setParentMediaName(String) - Method in class altitude.integrationServer.types.SocialPendingWork

Name of the media that the media inherits from.

setParties(InteractionParties) - Method in class altitude.integrationServer.types.IMCustomInteractionData

Interaction parties.

setPartyCount(int) - Method in class altitude.integrationServer.types.InteractionParties

Interaction participants count even if the participants list is not available (it can be different from the PartyList length).

setPartyList(InteractionParty[]) - Method in class altitude.integrationServer.types.InteractionParties

Participants of the interaction.

setPartyNumber(String) - Method in class altitude.integrationServer.types.InteractionParty

Participant number.

setPassword(FieldRequest) - Method in class altitude.integrationServer.types.AgentUpdateRequestBase

Password.

setPassword(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddressRequest

Password of the email address.

setPassword(FieldRequest) - Method in class altitude.integrationServer.types.CampaignOutboundEmailAddressRequest

Password of the email address.

setPassword(FieldRequest) - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest

Password.

setPassword(String) - Method in class altitude.integrationServer.types.RouterAfinitiData

Password.

setPasswordManagement(AuthenticationType) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress

Password management.

setPasswordManagement(AuthenticationType) - Method in class altitude.integrationServer.types.CampaignOutboundEmailAddress

Password management.

setPasswordManagement(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddressRequest

Password management.

setPasswordManagement(FieldRequest) - Method in class altitude.integrationServer.types.CampaignOutboundEmailAddressRequest

Password management.

setPath(String) - Method in class altitude.integrationServer.types.DocumentLocation

Path of the document if the DocumentLocationType Type is DocumentLocationType.Disk.

setPath(String) - Method in class altitude.integrationServer.types.ReportPublishFileRequest

Path.

setPath(String[]) - Method in class altitude.integrationServer.types.CategoryData

A list with the names of the parents of the category.

setPath(String[]) - Method in class altitude.integrationServer.types.CategoryInfo

A list with the names of the parents of the category.

setPercentageDone(int) - Method in class altitude.integrationServer.types.BackgroundTaskData

The percentage of the task execution.

setPercentageStep(int) - Method in class altitude.integrationServer.types.BootEvolution

The boot evolution step percentage.

setPercentageStep(int) - Method in class altitude.integrationServer.types.ShutdownEvolution

The shutdown evolution step percentage.

setPermissionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.AgentUpdateRequestBase

List of permission requests.

setPermissionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

List of role permissions.

setPermissionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.CategoryUpdateRequestBase

Permission requests.

setPermissionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.DirectoryUpdateRequestBase

List of role permissions.

setPermissionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.SavedReportUpdateRequestBase

List of role permissions.

setPermissionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.ServiceUpdateRequestBase

List of role permissions.

setPermissionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.TeamUpdateRequestBase

List of permission requests

setPermissionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.WorkflowDefinitionUpdateRequestBase

List of role permissions.

setPhone(MediaInfo) - Method in class altitude.integrationServer.types.AgentInfo

Information about the phone media.

setPhone(MediaInfo) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the phone media.

setPhone(MediaInfo) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the phone media.

setPhone(PhoneEventData) - Method in class altitude.integrationServer.events.IncomingSessionEvent

Represents the data of a phone event.

setPhone(PhoneInterfaceConfiguration) - Method in class altitude.integrationServer.types.RoleInterfaceConfiguration

Phone

setPhone(PhoneInterfaceConfigurationRequest) - Method in class altitude.integrationServer.types.RoleInterfaceConfigurationRequest

Phone

setPhoneDial(boolean) - Method in class altitude.integrationServer.types.AgentCanDo

If true, the operation IAgent.PhoneDial can be performed.

setPhoneDial(boolean) - Method in class altitude.integrationServer.types.SessionCanDo

If true, the operation ISession.PhoneDial can be performed.

setPhoneHangUp(boolean) - Method in class altitude.integrationServer.types.AgentCanDo

If true, the operation IAgent.PhoneHangUp can be performed.

setPhoneMedia(IPhoneMedia) - Method in class altitude.integrationServer.types.CallSupervisorResult

The new phone call.

setPhoneSetType(FieldRequest) - Method in class altitude.integrationServer.types.OxeAgentExtensionRequest

Phone set model

setPhoneSetType(OxePhoneSetType) - Method in class altitude.integrationServer.types.OxeAgentExtensionData

Phone set model

setPhoneWrapUpTimeout(Duration) - Method in class altitude.integrationServer.types.CampaignMediaConfiguration

Timeout of the phone wrap-up.

setPickUpEmail(boolean) - Method in class altitude.integrationServer.types.AgentCanDo

If true, the operation IAgent.PickUpEmail can be performed.

setPickUpSocial(boolean) - Method in class altitude.integrationServer.types.AgentCanDo

If true, the operation IAgent.PickUpSocial can be performed.

setPickUpWorkflowTask(boolean) - Method in class altitude.integrationServer.types.AgentCanDo

If true, the operation IAgent.PickUpWorkflowTask can be performed.

setPid(int) - Method in class altitude.integrationServer.types.TelephonyGatewayData

PID.

setPlayMessage(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.PlayMessage can be performed.

setPlayMessageAndCollectDigits(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.PlayMessageAndCollectDigits can be performed.

setPlayMusic(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.PlayMusic can be performed.

setPop3Address(FieldRequest) - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest

POP3 address.

setPop3Address(String) - Method in class altitude.integrationServer.types.EmailGatewayData

POP3 address.

setPop3EncryptionType(EmailGatewayEncryptionType) - Method in class altitude.integrationServer.types.EmailGatewayData

POP3 encryption type.

setPop3EncryptionType(FieldRequest) - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest

POP3 encryption type.

setPosition(int) - Method in class altitude.integrationServer.types.QueueStatus

Position of the interaction in the queue.

setPowerDialClassificationDevice(FieldRequest) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest

Name of the classification device.

setPowerDialClassificationDevice(String) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData

Name of the power dial classification device.

setPowerDialClassificationEnabled(boolean) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData

If true, call classification in power dial mode is enabled.

setPowerDialClassificationEnabled(FieldRequest) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest

If true, enables power dial classification.

setPowerDialPause(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Power dial pause.

setPowerDialPause(Duration) - Method in class altitude.integrationServer.types.CampaignData

Power dial pause.

setPrecision(int) - Method in class altitude.integrationServer.types.TableSchemaColumn

Number of digits in a number.

setPrecision(FieldRequest) - Method in class altitude.integrationServer.types.TableSchemaColumnRequestNumber

Number of digits in a number.

setPredictiveMaxAgentsOnAgentSurplus(int) - Method in class altitude.integrationServer.types.RouterAfinitiData

Maximum number of agents on route request agent surplus for predictive campaigns.

setPredictiveMaxAgentsOnAgentSurplus(FieldRequest) - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest

Maximum number of agents on route request agent surplus for predictive campaigns.

setPredictiveMaxFailedDistributionAttempts(int) - Method in class altitude.integrationServer.types.RouterAfinitiData

Maximum failed distribution attempts for predictive campaigns.

setPredictiveMaxFailedDistributionAttempts(FieldRequest) - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest

Maximum failed distribution attempts for predictive campaigns.

setPredictiveMaxInteractionsOnCustomerSurplus(int) - Method in class altitude.integrationServer.types.RouterAfinitiData

Maximum number of interactions on route request customer surplus for predictive campaigns.

setPredictiveMaxInteractionsOnCustomerSurplus(FieldRequest) - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest

Maximum number of interactions on route request customer surplus for predictive campaigns.

setPredictiveNoAnswerTimeout(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Predictive no-answer timeout.

setPredictiveNoAnswerTimeout(Duration) - Method in class altitude.integrationServer.types.CampaignData

Predictive no-answer timeout.

setPredictiveRouteRequestTimeout(FieldRequest) - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest

Route request timeout for predictive campaigns.

setPredictiveRouteRequestTimeout(Duration) - Method in class altitude.integrationServer.types.RouterAfinitiData

Route request timeout for predictive campaigns.

setPreferredLanguage(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Preferred language.

setPreferredLanguage(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Preferred language.

setPreviewHandlingTimeout(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Handling timeout for preview interactions.

setPreviewHandlingTimeout(Duration) - Method in class altitude.integrationServer.types.CampaignData

Handling timeout for preview interactions.

setPreviewHandlingTimeout(Duration) - Method in class altitude.integrationServer.types.CampaignMediaConfiguration

Preview handling timeout.

setPreviewRonaTimeout(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Rotate on no-answer timeout for preview interactions.

setPreviewRonaTimeout(Duration) - Method in class altitude.integrationServer.types.CampaignData

Rotate on no-answer timeout for preview interactions.

setPreviewRonaTimeout(Duration) - Method in class altitude.integrationServer.types.CampaignMediaConfiguration

Preview RONA timeout.

setPreviousState(EmailInteractionState) - Method in class altitude.integrationServer.types.EmailInteractionData

Enumerated EmailInteractionState with the previous sate of the email interaction.

setPreviousState(IMCustomInteractionState) - Method in class altitude.integrationServer.types.IMCustomInteractionData

Enumerated IMCustomInteractionState with the previous state of the instant messaging custom interaction.

setPreviousState(InstantMessagingInteractionState) - Method in class altitude.integrationServer.types.InstantMessagingInteractionData

Enumerated InstantMessagingInteractionState with the previous state of the instant messaging interaction.

setPreviousState(PhoneInteractionState) - Method in class altitude.integrationServer.types.PhoneInteractionData

Previous phone interaction state of the session.

setPreviousState(SocialInteractionState) - Method in class altitude.integrationServer.types.SocialInteractionData

Enumerated SocialInteractionState with the previous sate of the social interaction.

setPreviousState(SupervisionState) - Method in class altitude.integrationServer.types.SupervisionData

Previous state of supervision.

setPreviousState(WorkflowInteractionState) - Method in class altitude.integrationServer.types.WorkflowInteractionData

Previous state of the workflow interaction.

setPreviousStatus(InteractionStatus) - Method in class altitude.integrationServer.events.ContactLoadedEvent

Previous contact status.

setPreviousStatus(InteractionStatus) - Method in class altitude.integrationServer.types.DataTransactionData

Previous interaction status.

setPreviousStatus(InteractionStatus) - Method in class altitude.integrationServer.types.WorkflowEventData

Status of the previous interaction.

setPrimaryChannelAccountId(String) - Method in class altitude.integrationServer.types.AgentWebChatData

Identifier of the account of the primary conversation

setPrimaryOxeAddress(String) - Method in class altitude.integrationServer.types.OxeSwitchDataBase

Main OXE address.

setPrimaryParties(InteractionParties) - Method in class altitude.integrationServer.types.InstantMessagingInteractionData

Primary interaction parties.

setPrimaryParties(InteractionParties) - Method in class altitude.integrationServer.types.PhoneInteractionData

Primary interaction parties.

setPrint(boolean) - Method in class altitude.integrationServer.types.KnowledgeBaseBrowserConfiguration

Print document

setPrint(FieldRequest) - Method in class altitude.integrationServer.types.KnowledgeBaseBrowserConfigurationRequest

Print document

setPriority(int) - Method in class altitude.integrationServer.events.ContactLoadedEvent

Priority.

setPriority(int) - Method in class altitude.integrationServer.types.Contact

Priority.

setPriority(int) - Method in class altitude.integrationServer.types.DataTransactionData

Priority.

setPriority(int) - Method in class altitude.integrationServer.types.DataTransactionEventData

Priority.

setPriority(int) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

Priority.

setPriority(int) - Method in class altitude.integrationServer.types.PendingWork

Priority.

setPriority(int) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

Priority.

setPriority(int) - Method in class altitude.integrationServer.types.QueuedEmailBase

Priority.

setPriority(int) - Method in class altitude.integrationServer.types.QueuedSocialBase

Priority.

setPriority(int) - Method in class altitude.integrationServer.types.ScheduledContactBase

Priority.

setPriority(FieldRequest) - Method in class altitude.integrationServer.types.ContactResubmitRequest

New priority.

setPriority(FieldRequest) - Method in class altitude.integrationServer.types.ContactUpdateRequestBase

Priority of the contact.

setPriority(FieldRequest) - Method in class altitude.integrationServer.types.QueuedEmailUpdateRequest

Priority.

setPriority(FieldRequest) - Method in class altitude.integrationServer.types.QueuedSocialUpdateRequest

Priority.

setPriority(FieldRequest) - Method in class altitude.integrationServer.types.WorkflowTaskUpdateRequest

New priority.

setPriority(WorkflowPriority) - Method in class altitude.integrationServer.types.WorkflowDefinitionVersion

Priority of the workflow definition version.

setPriority(WorkflowPriority) - Method in class altitude.integrationServer.types.WorkflowProcess

Priority of the workflow process.

setPrivacyCategoryBasePermission(PrivacyCategoryBasePermission) - Method in class altitude.integrationServer.types.RoleData

Privacy category base permission

setPrivacyCategoryBasePermission(PrivacyCategoryBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Privacy category base permission

setPrivacyCategoryId(int) - Method in class altitude.integrationServer.types.ConsentData

Identifier of the privacy category.

setPrivacyCategoryId(int) - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyData

Identifier of the privacy category.

setPrivacyCategoryId(int) - Method in class altitude.integrationServer.types.TableSchemaColumn

Identifier of the privacy category.

setPrivacyCategoryName(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyUpdateRequest

Name of the privacy category.

setPrivacyCategoryName(String) - Method in class altitude.integrationServer.types.ConsentAuditData

Name of the privacy category.

setPrivacyCategoryName(String) - Method in class altitude.integrationServer.types.ConsentCreateRequest

Name of the privacy category.

setPrivacyCategoryName(String) - Method in class altitude.integrationServer.types.ConsentData

Name of the privacy category.

setPrivacyCategoryName(String) - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyCreateRequest

Name of the privacy category.

setPrivacyCategoryName(String) - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyData

Name of the privacy category.

setPrivacyCategoryName(String) - Method in class altitude.integrationServer.types.TableSchemaColumn

Name of the privacy category.

setProcessDefinitionId(int) - Method in class altitude.integrationServer.types.SystemEventLog

Identifier of the process definition.

setProcessName(String) - Method in class altitude.integrationServer.types.ProcessTraceConfiguration

Name of the process.

setProcessName(String) - Method in class altitude.integrationServer.types.TelephonyGatewayData

Name of the process.

setProfession(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Profession.

setProfession(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Profession.

setProgress(EmailProgress) - Method in class altitude.integrationServer.events.EmailProgressEvent

The type of progress event of the email interaction.

setProgress(IMCustomInteractionProgress) - Method in class altitude.integrationServer.events.IMCustomInteractionProgressEvent

Enumerated InstantMessagingProgress with the type of progress of the instant messaging custom interaction.

setProgress(InstantMessagingProgress) - Method in class altitude.integrationServer.events.InstantMessagingProgressEvent

Enumerated InstantMessagingProgress with the type of progress of the instant message interaction.

setProgress(PhoneProgress) - Method in class altitude.integrationServer.events.PhoneProgressEvent

Enumerated PhoneProgress with the progress of the call.

setProgress(SocialProgress) - Method in class altitude.integrationServer.events.SocialProgressEvent

The type of progress event of the social interaction.

setProgress(WorkflowProgress) - Method in class altitude.integrationServer.events.WorkflowProgressEvent

Enumerated WorkflowProgress with the progress of the workflow interaction.

setProposedAction(FieldRequest) - Method in class altitude.integrationServer.types.OxeSynchroDashboardRequest

Action that must be performed to synchronize the object.

setProposedAction(OxeSynchroProposedAction) - Method in class altitude.integrationServer.types.OxeSynchroDashboardData

Action that must be performed to synchronize the object.

setProtocolType(EmailGatewayProtocolType) - Method in class altitude.integrationServer.types.EmailGatewayCreateRequest

Type of protocol of the email gateway.

setProtocolType(EmailGatewayProtocolType) - Method in class altitude.integrationServer.types.EmailGatewayData

Type of protocol of the email gateway.

setPublished(boolean) - Method in class altitude.integrationServer.types.SavedReport

Published.

setPublishFileName(String) - Method in class altitude.integrationServer.types.SavedReport

Publish file name.

setPublishFilePath(String) - Method in class altitude.integrationServer.types.SavedReport

Publish file path.

setPublishRequest(ReportPublishRequest) - Method in class altitude.integrationServer.types.ReportGenerateRequest

Publish request.

setPurposeBasePermission(PurposeBasePermission) - Method in class altitude.integrationServer.types.RoleData

Purpose base permission

setPurposeBasePermission(PurposeBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Purpose base permission

setPurposeGuiName(String) - Method in class altitude.integrationServer.types.ConsentAuditData

Name of the purpose for the GUI.

setPurposeGuiName(String) - Method in class altitude.integrationServer.types.ConsentData

Name of the purpose for the GUI.

setPurposeGuiName(String) - Method in class altitude.integrationServer.types.ReportTemplate

Name of the purpose for the GUI.

setPurposeId(int) - Method in class altitude.integrationServer.types.ConsentData

Identifier of the purpose.

setPurposeId(Integer) - Method in class altitude.integrationServer.types.ReportTemplate

Identifier of the purpose.

setPurposeName(String) - Method in class altitude.integrationServer.types.ConsentAuditData

Name of the purpose.

setPurposeName(String) - Method in class altitude.integrationServer.types.ConsentCreateRequest

Name of the purpose.

setPurposeName(String) - Method in class altitude.integrationServer.types.ConsentData

Name of the purpose.

setPurposeName(String) - Method in class altitude.integrationServer.types.ReportTemplate

Name of the purpose.

setPurposeNames(String[]) - Method in class altitude.integrationServer.types.PurposeFilter

Names of the purposes to use in the filter.

setQualifiers(SystemEventLogQualifier[]) - Method in class altitude.integrationServer.events.SystemEvent

Array of type SystemEventLogQualifier with the log qualifiers of the system event.

setQualifiers(SystemEventLogQualifier[]) - Method in class altitude.integrationServer.types.SystemEventLog

Qualifiers.

setRead(FieldRequest) - Method in class altitude.integrationServer.types.AgentPermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.CampaignPermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.CategoryPermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.ConsentAuditPermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.ConsentPermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.ContactPermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyPermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestPermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfilePermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.DirectoryPermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.DocumentPermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.EmailGatewayPermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.FloorPlanPermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.InstancePermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.PrivacyCategoryPermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.PurposePermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.RecordingPermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.ReportTemplatePermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.RolePermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.SavedReportPermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.ScheduledReportPermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.ServicePermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.SitePermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.TeamPermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.TelephonyGatewayPermissionRequestBase

Read

setRead(FieldRequest) - Method in class altitude.integrationServer.types.WorkflowDefinitionPermissionRequestBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.AgentPermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.CampaignPermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.CategoryPermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.ConsentAuditPermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.ConsentPermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.ContactPermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyPermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestPermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.ContactProfilePermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.DirectoryPermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.DocumentPermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.EmailGatewayPermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.FloorPlanPermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.InstancePermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.PrivacyCategoryPermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.PurposePermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.RecordingPermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.ReportTemplatePermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.RolePermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.SavedReportPermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.ScheduledReportPermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.ServicePermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.SitePermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.TeamPermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.TelephonyGatewayPermissionBase

Read

setRead(Permission) - Method in class altitude.integrationServer.types.WorkflowDefinitionPermissionBase

Read

setReady(boolean) - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaign

Sets the agent ready in the open campaign.

SetReady - Enum constant in enum class altitude.integrationServer.types.AgentInCampaignOperation

Set ready.

setReasonNames(String[]) - Method in class altitude.integrationServer.events.NotReadyReasonsChangedEvent

Array of type string with the new not ready reason names.

setReasons(NotReadyReasonEventData[]) - Method in class altitude.integrationServer.events.NotReadyReasonsChangedEvent

Array of type NotReadyReasonEventData with the new not ready reasons.

setReceivedOn(GregorianCalendar) - Method in class altitude.integrationServer.types.EmailMessage

Specifies the moment when the message was delivered to the destination server.

setRecord(boolean) - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration

Record

setRecord(FieldRequest) - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest

Record

setRecordAllCalls(boolean) - Method in class altitude.integrationServer.types.AgentData

Record all calls option.

setRecordAllCalls(boolean) - Method in class altitude.integrationServer.types.CampaignData

Record calls option.

setRecordAllCalls(FieldRequest) - Method in class altitude.integrationServer.types.AgentUpdateRequestBase

If true, all calls of the agent will be recorded.

setRecordAllCalls(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

If true, calls of the agents will be recorded.

setRecordAllScreens(boolean) - Method in class altitude.integrationServer.types.AgentData

Record all screens option.

setRecordAllScreens(boolean) - Method in class altitude.integrationServer.types.CampaignData

Record all screens option.

setRecordAllScreens(FieldRequest) - Method in class altitude.integrationServer.types.AgentUpdateRequestBase

If true, all screens of the agent will be recorded.

setRecordAllScreens(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

If true, all screens of the agents will be recorded.

setRecordCallPercentage(short) - Method in class altitude.integrationServer.types.CampaignData

% Calls to record.

setRecordCallPercentage(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

% Calls to record.

setRecorderKey(int, int, String, int) - Method in interface altitude.integrationServer.iJavaApi.IInstance

Sets the recording key.

setRecorderTypeId(int) - Method in class altitude.integrationServer.types.RecordingData

Identifier of the recorder.

setRecordingBasePermission(RecordingBasePermission) - Method in class altitude.integrationServer.types.RoleData

Recording base permission

setRecordingBasePermission(RecordingBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Recording base permission

setRecordingDocumentId(int) - Method in class altitude.integrationServer.events.InstantMessagingEvent

Identifier of the document that contains the recording of the instant messaging.

setRecordingDocumentId(int) - Method in class altitude.integrationServer.types.RecordingData

Identifier of the recording document.

setRecordingDocumentId(Integer) - Method in class altitude.integrationServer.events.ExternalInteractionRegistrationEvent

Identifier of the recording document.

setRecordingDocumentId(Integer) - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration

Identifier of the recording document.

setRecordingDocumentId(Integer) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Identifier of the recording document.

setRecordingInitiatorType(RecordingInitiatorType) - Method in class altitude.integrationServer.events.InstantMessagingEvent

The type of the recording initiator.

setRecordingInitiatorType(RecordingInitiatorType) - Method in class altitude.integrationServer.events.PhoneEvent

Enumerated RecordingInitiatorType with the type of the recording initiator.

setRecordingKey(int, int, String, int) - Method in interface altitude.integrationServer.iJavaApi.IRecordingManager

Sets the recording key.

setRecordingKey(String) - Method in class altitude.integrationServer.events.InstantMessagingEvent

Recording Key.

setRecordingKey(String) - Method in class altitude.integrationServer.events.PhoneEvent

Recording Key.

setRecordingKey(String) - Method in class altitude.integrationServer.types.RecordingData

Global identifier of the recording.

setRecordingKey(String, int) - Method in interface altitude.integrationServer.iJavaApi.IExternalInteractionRegistration

Sets the recording key.

setRecordings(boolean) - Method in class altitude.integrationServer.types.CampaignDeleteLogRequest

If true, the recordings will be deleted.

setRecordings(boolean) - Method in class altitude.integrationServer.types.InstanceDeleteLogRequest

If true, the recordings will be deleted.

setRecordingStatus(RecordingStatus) - Method in class altitude.integrationServer.types.RecordingData

Status of the recording.

setRecordingTerminationReason(RecordingTerminationReason) - Method in class altitude.integrationServer.events.InstantMessagingErrorEvent

The reason for the last recording termination.

setRecordingTerminationReason(RecordingTerminationReason) - Method in class altitude.integrationServer.events.InstantMessagingEvent

The reason for the last recording termination.

setRecordingTerminationReason(RecordingTerminationReason) - Method in class altitude.integrationServer.events.PhoneErrorEvent

Enumerated RecordingTerminationReason with the reason for the last recording termination.

setRecordingTerminationReason(RecordingTerminationReason) - Method in class altitude.integrationServer.events.PhoneEvent

Enumerated RecordingTerminationReason with the reason for the last recording termination.

setRecordingTerminationReason(RecordingTerminationReason) - Method in class altitude.integrationServer.types.RecordingData

Reason of the recording termination.

setRecordingType(RecordingType) - Method in class altitude.integrationServer.types.RecordingData

Type of the recording.

setRecordingWebServiceUrl(FieldRequest) - Method in class altitude.integrationServer.types.RecorderTypeUpdateRequestBase

Url of the recording web service.

setRecordingWebServiceUrl(String) - Method in class altitude.integrationServer.types.RecorderType

Url of the recording web service.

setRecordInstantMessaging(boolean) - Method in class altitude.integrationServer.types.CampaignData

Record instant messaging option.

setRecordInstantMessaging(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

If true, the instant messages will be recorded.

setRecordMessage(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.RecordMessage can be performed.

setRecoveryAddress(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest

Address of to forward the email in case of an overflow.

setRecoveryAddress(String) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter

Address of to forward the email in case of an overflow.

setRecoveryCampaignName(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest

Name of the campaign to forward the email in case of an overflow.

setRecoveryCampaignName(String) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter

Name of the campaign to forward the email in case of an overflow.

setReExecutionRequestId(Integer) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData

Identifier of the contact profile GDPR re-execution request.

setRefreshAttributes(boolean) - Method in class altitude.integrationServer.types.DataTransactionCanDo

If true, the operation IDataTransaction.RefreshAttributes can be performed.

setRefuseSupervisionRequest(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.RefuseSupervisionRequest can be performed.

setRegisteredOk(boolean) - Method in class altitude.integrationServer.events.DataTransactionRegisteredEvent

Termination state of the script.

setRelatedEntity(AgentAssignmentEntity) - Method in class altitude.integrationServer.types.AgentAssignmentFilter

Related entity.

setRelatedEntity(CampaignAssignmentEntity) - Method in class altitude.integrationServer.types.CampaignAssignmentFilter

Related entity.

setRelatedEntity(TeamAssignmentEntity) - Method in class altitude.integrationServer.types.TeamAssignmentFilter

Related entity.

setRelatedEntityName(String) - Method in class altitude.integrationServer.types.AssignmentFilter

Name of the related entity.

setRelativePriority(int) - Method in class altitude.integrationServer.types.WorkflowNextTaskData

The workflow relative priority, centred in zero.

setRemoteAddress(FieldRequest) - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest

Remote Address.

setRemoteAddress(String) - Method in class altitude.integrationServer.types.EmailGatewayData

Remote address.

setRemoteGatewayId(int) - Method in class altitude.integrationServer.types.MultiSiteAccessRule

Identifier of the remote gateway.

setReply(boolean) - Method in class altitude.integrationServer.types.EmailInterfaceConfiguration

Reply

setReply(FieldRequest) - Method in class altitude.integrationServer.types.EmailInterfaceConfigurationRequest

Reply

setReplyAll(boolean) - Method in class altitude.integrationServer.types.EmailInterfaceConfiguration

Reply all

setReplyAll(FieldRequest) - Method in class altitude.integrationServer.types.EmailInterfaceConfigurationRequest

Reply all

setReplyTo(String) - Method in class altitude.integrationServer.types.EmailEventData

Address of the email for reply.

setReplyTo(String) - Method in class altitude.integrationServer.types.EmailInteractionData

Address of the email for reply.

setReplyTo(String) - Method in class altitude.integrationServer.types.EmailMessage

Reply address.

setReplyTo(String) - Method in class altitude.integrationServer.types.SocialEventData

Address of the social for reply.

setReplyTo(String) - Method in class altitude.integrationServer.types.SocialInteractionData

Address of the social for reply.

setReportTemplateBasePermission(ReportTemplateBasePermission) - Method in class altitude.integrationServer.types.RoleData

Report template base permission

setReportTemplateBasePermission(ReportTemplateBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Report template base permission

setRequest(EmailEventRequest) - Method in class altitude.integrationServer.events.EmailProgressBaseEvent

The email request.

setRequest(InstantMessagingRequest) - Method in class altitude.integrationServer.events.InstantMessagingProgressBaseEvent

Enumerated InstantMessagingRequest with the instant messaging request.

setRequest(PhoneRequest) - Method in class altitude.integrationServer.events.PhoneProgressBaseEvent

Enumerated PhoneRequest with the phone request.

setRequest(SocialEventRequest) - Method in class altitude.integrationServer.events.SocialProgressBaseEvent

The social request.

setRequest(WorkflowEventRequest) - Method in class altitude.integrationServer.events.WorkflowProgressBaseEvent

Enumerated WorkflowEventRequest with the event workflow request.

setRequestSupervision(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.RequestSupervision can be performed.

setRequestType(EntityRequestType) - Method in class altitude.integrationServer.types.EntityRequest

Request type

setRequestType(FieldRequestType) - Method in class altitude.integrationServer.types.FieldRequest

Request type

setRequestType(UploadRequestType) - Method in class altitude.integrationServer.types.UploadRequest

Request type

setRequiredServiceLevel(int) - Method in class altitude.integrationServer.types.CampaignData

Required service level.

setRequiredServiceLevel(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Required service level.

setReschedule(boolean) - Method in class altitude.integrationServer.types.DataInterfaceConfiguration

Schedule new call

setReschedule(FieldRequest) - Method in class altitude.integrationServer.types.DataInterfaceConfigurationRequest

Schedule new call

setRescheduleContact(boolean) - Method in class altitude.integrationServer.types.DataTransactionCanDo

If true, the operation IDataTransaction.RescheduleContact can be performed.

setRescheduleContactWithReason(boolean) - Method in class altitude.integrationServer.types.DataTransactionCanDo

If true, the operation IDataTransaction.RescheduleContactWithReason can be performed.

setRescheduleOutboundRuleGuiName(String) - Method in class altitude.integrationServer.types.CampaignData

Name of the outbound rule to be used in case of a rescheduling for the GUI.

setRescheduleOutboundRuleName(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Name of the outbound rule to be used in case of a rescheduling.

setRescheduleOutboundRuleName(String) - Method in class altitude.integrationServer.types.CampaignData

Name of the outbound rule to be used in case of a rescheduling.

setReschedulePhone(FieldRequest) - Method in class altitude.integrationServer.types.ContactUpdateRequestBase

Phone number for manually scheduled calls

setReschedulePhone(FieldRequest) - Method in class altitude.integrationServer.types.DataTransactionDataRequest

The phone to reschedule manually.

setReschedulePhone(String) - Method in class altitude.integrationServer.events.ContactLoadedEvent

The phone to reschedule manually.

setReschedulePhone(String) - Method in class altitude.integrationServer.events.DataTransactionEndedEvent

The phone to reschedule manually.

setReschedulePhone(String) - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction

The reschedule phone.

setReschedulePhone(String) - Method in class altitude.integrationServer.types.Contact

Manual schedule phone.

setReschedulePhone(String) - Method in class altitude.integrationServer.types.DataTransactionData

The phone to reschedule manually.

setReschedulePhone(String) - Method in class altitude.integrationServer.types.DataTransactionEventData

The phone to reschedule manually.

setReschedulePhoneScheduleRule(FieldRequest) - Method in class altitude.integrationServer.types.ContactUpdateRequestBase

Reschedule phone schedule rule.

setReschedulePhoneScheduleRule(FieldRequest) - Method in class altitude.integrationServer.types.DataTransactionDataRequest

Reschedule phone schedule rule.

setReschedulePhoneScheduleRule(String) - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction

The Reschedule phone schedule rule.

setReschedulePhoneScheduleRule(String) - Method in class altitude.integrationServer.types.Contact

Reschedule phone schedule rule.

setReschedulePhoneScheduleRule(String) - Method in class altitude.integrationServer.types.DataTransactionData

Reschedule phone schedule rule.

setReschedulePhoneScheduleRuleId(int) - Method in class altitude.integrationServer.events.ContactLoadedEvent

Identifier of the phone reschedule rule.

setReschedulePhoneScheduleRuleId(int) - Method in class altitude.integrationServer.events.DataTransactionEndedEvent

Identifier of the phone reschedule schedule rule.

setReschedulePhoneScheduleRuleId(int) - Method in class altitude.integrationServer.types.DataTransactionEventData

Identifier of the phone reschedule rule.

setRescheduleTimeLimit(FieldRequest) - Method in class altitude.integrationServer.types.DataTransactionDataRequest

The time limit to reschedule.

setRescheduleTimeLimit(Duration) - Method in class altitude.integrationServer.events.ContactLoadedEvent

The time limit to reschedule.

setRescheduleTimeLimit(Duration) - Method in class altitude.integrationServer.events.DataTransactionEndedEvent

The time limit to reschedule.

setRescheduleTimeLimit(Duration) - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction

Reschedule moment limit.

setRescheduleTimeLimit(Duration) - Method in class altitude.integrationServer.types.DataTransactionData

The time limit to reschedule.

setRescheduleTimeLimit(Duration) - Method in class altitude.integrationServer.types.DataTransactionEventData

The time limit to reschedule.

setReservationMode(ContactReservationMode) - Method in class altitude.integrationServer.events.ContactLoadProgressEvent

The reservation mode of the contact.

setReservationMode(ContactReservationMode) - Method in class altitude.integrationServer.types.DataTransactionData

The mode of the current contact reservation.

setReservationModeChanged(boolean) - Method in class altitude.integrationServer.events.ContactLoadProgressEvent

If true, the reservation mode of the contact changed.

setReserveContact(boolean) - Method in class altitude.integrationServer.types.DataTransactionCanDo

If true, the operation IDataTransaction.ReserveContact can be performed.

setReservedBy(String) - Method in class altitude.integrationServer.events.ContactLoadedEvent

User name of the agent that is handling this contact and has full access to it.

setReservedBy(String) - Method in class altitude.integrationServer.events.ContactLoadProgressEvent

Agent user name that is still handling this contact and that has full access to it.

setReservedBy(String) - Method in class altitude.integrationServer.types.DataTransactionData

User name of the agent that is still handling this contact and has full access to it.

setRestart(boolean) - Method in class altitude.integrationServer.types.DataTransactionCanDo

If true, the operation IDataTransaction.Restart can be performed.

setRestartContact(boolean) - Method in class altitude.integrationServer.types.CampaignCanDo

If true, the operation ICampaign.RestartContact can be performed.

setResubmitAdditionalPhone1(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit additional phone 1.

setResubmitAdditionalPhone10(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit additional phone 10.

setResubmitAdditionalPhone11(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit additional phone 11.

setResubmitAdditionalPhone12(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit additional phone 12.

setResubmitAdditionalPhone13(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit additional phone 13.

setResubmitAdditionalPhone14(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit additional phone 14.

setResubmitAdditionalPhone15(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit additional phone 15.

setResubmitAdditionalPhone2(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit additional phone 2.

setResubmitAdditionalPhone3(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit additional phone 3.

setResubmitAdditionalPhone4(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit additional phone 4.

setResubmitAdditionalPhone5(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit additional phone 5.

setResubmitAdditionalPhone6(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit additional phone 6.

setResubmitAdditionalPhone7(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit additional phone 7.

setResubmitAdditionalPhone8(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit additional phone 8.

setResubmitAdditionalPhone9(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit additional phone 9.

setResubmitBusinessPhone(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit business phone.

setResubmitHomePhone(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit home phone.

setResubmitInvalidPhones(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit invalid phones.

setResubmitMobilePhone(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit mobile phone.

setResubmitOtherPhone(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit other phone.

setResubmitPhones(boolean) - Method in class altitude.integrationServer.types.ContactUploadRequest

If true, the number of tries of all contact phones for the outbound rules are reset when the state of the contact is updated from a terminal state to Start or Created states.

setResubmitReschedulePhone(boolean) - Method in class altitude.integrationServer.types.ContactResubmitRequest

If true, resubmit reschedule phone.

setResults(AgentInCampaignOperationResult[]) - Method in class altitude.integrationServer.events.AgentInCampaignsOperationEndedEvent

Array with the result of the operation on each campaign.

setResumeEnqueue(boolean) - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo

If true, the operation IInstantMessagingMedia.ResumeEnqueue can be performed.

setResumeEnqueue(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.ResumeEnqueue can be performed.

setRetentionTimeout(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Retention timeout for outbound telephony interactions.

setRetentionTimeout(Duration) - Method in class altitude.integrationServer.types.CampaignData

Retention timeout for outbound telephony interactions.

setRetrieve(boolean) - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfiguration

Retrieve

setRetrieve(boolean) - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo

If true, the operation IInstantMessagingMedia.Retrieve can be performed.

setRetrieve(boolean) - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration

Retrieve

setRetrieve(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.Retrieve can be performed.

setRetrieve(FieldRequest) - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfigurationRequest

Retrieve

setRetrieve(FieldRequest) - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest

Retrieve

setRevisionComment(String) - Method in class altitude.integrationServer.types.DocumentInfo

A comment about the active revision.

setRevisionComment(String) - Method in class altitude.integrationServer.types.DocumentRevisionInfo

A comment about the revision.

setRevisionComment(String) - Method in class altitude.integrationServer.types.KBDocumentRevisionInfo

A comment about the revision.

setRevisionNumber(int) - Method in class altitude.integrationServer.types.DocumentAttachment

The number of the active revision.

setRevisionNumber(int) - Method in class altitude.integrationServer.types.DocumentInfo

The number of the active revision.

setRevisionNumber(int) - Method in class altitude.integrationServer.types.DocumentManagerLocation

The number of the active revision.

setRevisionNumber(int) - Method in class altitude.integrationServer.types.DocumentRevisionInfo

The number of the revision.

setRevisionNumber(int) - Method in class altitude.integrationServer.types.KBDocumentInfo

Number of the active revision.

setRevisionNumber(int) - Method in class altitude.integrationServer.types.KBDocumentRevisionInfo

The number of the revision.

setRoleBasePermission(RoleBasePermission) - Method in class altitude.integrationServer.types.RoleData

Role base permission

setRoleBasePermission(RoleBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Role base permission

setRoleGuiName(String) - Method in class altitude.integrationServer.types.AgentData

Name of role for the GUI.

setRoleGuiName(String) - Method in class altitude.integrationServer.types.AgentInfo

Name of role for the GUI.

setRoleId(int) - Method in class altitude.integrationServer.types.AgentData

Identifier of the role.

setRoleId(int) - Method in class altitude.integrationServer.types.AgentInfo

Identifier of the role.

setRoleName(FieldRequest) - Method in class altitude.integrationServer.types.AgentUpdateRequest

Role name.

setRoleName(String) - Method in class altitude.integrationServer.types.AgentCreateRequest

Name of the role.

setRoleName(String) - Method in class altitude.integrationServer.types.AgentData

Role name of the agent.

setRoleName(String) - Method in class altitude.integrationServer.types.AgentInfo

Role name of the agent.

setRoleName(String) - Method in class altitude.integrationServer.types.AgentRolePermission

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.AgentRolePermissionRequest

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.CampaignRolePermission

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.CampaignRolePermissionRequest

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.CategoryRolePermission

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.CategoryRolePermissionRequest

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.DirectoryRolePermission

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.DirectoryRolePermissionRequest

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.DocumentRolePermission

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.DocumentRolePermissionRequest

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.RolePermission

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.RolePermissionRequest

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.SavedReportRolePermission

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.SavedReportRolePermissionRequest

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.ServiceRolePermission

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.ServiceRolePermissionRequest

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.SiteRolePermission

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.SiteRolePermissionRequest

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.TeamRolePermission

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.TeamRolePermissionRequest

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.WorkflowDefinitionRolePermission

Role name

setRoleName(String) - Method in class altitude.integrationServer.types.WorkflowDefinitionRolePermissionRequest

Role name

setRolePermissionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Role permission requests

setRonaTimeoutConnected(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Rotate on no-answer interval for telephony and instant messaging interactions.

setRonaTimeoutConnected(Duration) - Method in class altitude.integrationServer.types.CampaignData

Rotate on no-answer timeout for telephony and instant messaging interactions.

setRonaTimeoutNonConnected(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Rotate on no-answer timeout for email interactions.

setRonaTimeoutNonConnected(Duration) - Method in class altitude.integrationServer.types.CampaignData

Rotate on no-answer timeout for email interactions.

setRonaTimeoutWorkflow(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Rotate on no-answer timeout for workflow interactions.

setRonaTimeoutWorkflow(Duration) - Method in class altitude.integrationServer.types.CampaignData

Rotate on no-answer timeout for workflow interactions.

setRouterAfinitiEngineEnabled(boolean) - Method in class altitude.integrationServer.types.CampaignData

Router Afiniti engine enabled.

setRouterAfinitiEngineEnabled(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Router Afiniti engine enabled.

setRouterAgentSelectionAlgoritm(FieldRequest) - Method in class altitude.integrationServer.types.InstanceUpdateRequest

Router agent selection algoritm.

setRouterAgentSelectionAlgoritm(RouterAgentSelectionAlgoritm) - Method in class altitude.integrationServer.types.InstanceData

Router agent selection algoritm.

setRouterDistributionTimeout(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Router distribution timeout.

setRouterDistributionTimeout(Duration) - Method in class altitude.integrationServer.types.CampaignData

Router distribution timeout.

setRouteRequestTimeout(FieldRequest) - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest

Route request timeout.

setRouteRequestTimeout(Duration) - Method in class altitude.integrationServer.types.RouterAfinitiData

Route request timeout.

setRouterRoutingEngine(FieldRequest) - Method in class altitude.integrationServer.types.InstanceUpdateRequest

Router routing engine.

setRouterRoutingEngine(RouterRoutingEngineType) - Method in class altitude.integrationServer.types.InstanceData

Router routing engine.

setRoutingPointIds(int[]) - Method in class altitude.integrationServer.types.OxeSwitchOperationResult

Identifiers of the routing points related with the RoutingPointRequests.

setRoutingPointRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.OxeSwitchRequest

Routing points.

setRoutingPoints(SwitchDeviceData[]) - Method in class altitude.integrationServer.types.OxeSwitchData

Routing points.

setRun(boolean) - Method in class altitude.integrationServer.types.DataInterfaceConfiguration

Run script

setRun(FieldRequest) - Method in class altitude.integrationServer.types.DataInterfaceConfigurationRequest

Run script

setSaveAsTemplate(boolean) - Method in class altitude.integrationServer.types.KnowledgeBaseEmailConfiguration

Save as template

setSaveAsTemplate(FieldRequest) - Method in class altitude.integrationServer.types.KnowledgeBaseEmailConfigurationRequest

Save as template

setSavedExcelFileName(String) - Method in class altitude.integrationServer.types.SavedReport

Saved excel file name.

setSavedReportBasePermission(SavedReportBasePermission) - Method in class altitude.integrationServer.types.RoleData

Saved report base permission

setSavedReportBasePermission(SavedReportBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Saved report base permission

setSavedReportName(String) - Method in class altitude.integrationServer.types.RoleSavedReportPermission

Saved report name

setSavedReportName(String) - Method in class altitude.integrationServer.types.RoleSavedReportPermissionRequest

Saved report name

setSavedReportPermissionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Saved report permission requests

setSavedRichFileName(String) - Method in class altitude.integrationServer.types.SavedReport

Saved rich file name.

setSavedToFile(boolean) - Method in class altitude.integrationServer.types.SavedReport

Saved to file.

setSavedToFileStatus(SavedReportPublishFileStatus) - Method in class altitude.integrationServer.types.SavedReport

Saved to file status.

setScale(int) - Method in class altitude.integrationServer.types.TableSchemaColumn

Number of digits to the right of the decimal point in a number.

setScale(FieldRequest) - Method in class altitude.integrationServer.types.TableSchemaColumnRequestNumber

Number of digits to the right of the decimal point in a number.

setScheduleContact(boolean) - Method in class altitude.integrationServer.types.CampaignCanDo

If true, the operation ICampaign.ScheduleContact can be performed.

setScheduleDetailRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

List of schedule detail requests in the campaign.

setScheduledReportBasePermission(ScheduledReportBasePermission) - Method in class altitude.integrationServer.types.RoleData

Scheduled report base permission

setScheduledReportBasePermission(ScheduledReportBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Scheduled report base permission

setScheduleEndDate(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Schedule end date.

setScheduleEndDate(GregorianCalendar) - Method in class altitude.integrationServer.types.CampaignData

Schedule end date.

setScheduleIsActive(boolean) - Method in class altitude.integrationServer.types.CampaignData

Schedule is active.

setScheduleIsActive(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Schedule is active.

setScheduleMomentType(FieldRequest) - Method in class altitude.integrationServer.types.CampaignScheduleDetailRequest

Schedule moment type.

setScheduleMomentType(ScheduleMomentType) - Method in class altitude.integrationServer.types.CampaignScheduleDetail

Schedule moment type.

setScheduleStartDate(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Schedule start date.

setScheduleStartDate(GregorianCalendar) - Method in class altitude.integrationServer.types.CampaignData

Schedule start date.

setSchedulingStatus(ContactSchedulingStatus) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Enumerated ContactSchedulingStatus with status of the contact scheduling.

setScript(ScriptInfo) - Method in class altitude.integrationServer.types.WorkflowEventData

Information about the script.

setScript(ScriptInfo) - Method in class altitude.integrationServer.types.WorkflowInteractionData

Information about the script.

setScriptDocumentId(int) - Method in class altitude.integrationServer.types.WorkflowDefinitionCreateRequest

Identifier of the script document

setScriptDocumentId(int) - Method in class altitude.integrationServer.types.WorkflowDefinitionVersion

Identifier of the script document.

setScriptLocation(DocumentLocation) - Method in class altitude.integrationServer.types.CampaignData

Location of the script.

setScriptLocation(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Path of the script of the campaign.

setScriptName(String) - Method in class altitude.integrationServer.types.WorkflowTaskDefinitionVersion

Name of the script.

setScriptRevisionNumber(int) - Method in class altitude.integrationServer.types.WorkflowDefinitionVersion

Script revision number.

setScriptSessionBusinessStatus(BusinessStatus) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Script session business status.

setScriptSessionDuration(Duration) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Script session duration.

setScriptSessionEndStatus(EndDataTransactionState) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Script session end status.

setScriptSessionGmtEndMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Script session GMT end moment.

setScriptSessionGmtStartMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Script session GMT start moment.

setScriptSessionId(int) - Method in class altitude.integrationServer.events.DataTransactionRegisteredEvent

Identifier of the script session.

setScriptSessionId(int) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Identifier of the script session of the event.

setScriptSessionId(int) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Identifier of the script session.

setScriptSessionId(int) - Method in class altitude.integrationServer.types.RecordingData

Identifier of the script session.

setScriptSessionMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Script session moment.

setScriptSessionWasRecorded(boolean) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

If true, the script session was recorded.

setScriptType(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Type of the script of the campaign.

setScriptType(ScriptType) - Method in class altitude.integrationServer.types.CampaignData

Type of the script.

setScriptType(ScriptType) - Method in class altitude.integrationServer.types.WorkflowTaskDefinitionVersion

Type of the script.

setSearchableColumnRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.DirectoryUpdateRequest

Searchable column requests.

setSearchForCommonMessages(boolean) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter

Search for common messages.

setSearchForCommonMessages(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest

Search for common messages.

setSecondaryChannelAccountId(String) - Method in class altitude.integrationServer.types.AgentWebChatData

Identifier of the account of the secondary conversation, used in the "extend" scenario.

setSecondaryOxeAddress(String) - Method in class altitude.integrationServer.types.OxeSwitchDataBase

Standby OXE address.

setSecondaryParties(InteractionParties) - Method in class altitude.integrationServer.types.InstantMessagingInteractionData

Secondary interaction parties.

setSecondaryParties(InteractionParties) - Method in class altitude.integrationServer.types.PhoneInteractionData

Secondary interaction parties.

setSecretKey(String) - Method in class altitude.integrationServer.types.AgentWebChatData

Secret key required to send and received messages.

setSecurityToken(String) - Method in interface altitude.integrationServer.iJavaApi.IInstance

Notifies a new access token to IntegrationServer.

setSendByEmail(boolean) - Method in class altitude.integrationServer.types.KnowledgeBaseBrowserConfiguration

Send by email

setSendByEmail(FieldRequest) - Method in class altitude.integrationServer.types.KnowledgeBaseBrowserConfigurationRequest

Send by email

setSendData(boolean) - Method in class altitude.integrationServer.types.CampaignCanDo

If true, the operation ICampaign.SendData can be performed.

setSendDigits(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.SendDigits can be performed.

setSendDTMF(boolean) - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration

Send DTMF tone

setSendDTMF(FieldRequest) - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest

Send DTMF tone

setSendEmail(boolean) - Method in class altitude.integrationServer.types.SessionCanDo

If true, the operations ISession.SendEmailText and ISession.SendEmailMime can be performed.

setSender(String) - Method in class altitude.integrationServer.types.EmailMessage

Specifies the sender of the email.

setSenderAgentId(int) - Method in class altitude.integrationServer.events.AgentMessageEvent

Identifier of the agent that sent the message.

setSenderAgentId(int) - Method in class altitude.integrationServer.events.CampaignMessageEvent

Identifier of the agent that sent the message.

setSenderAgentId(int) - Method in class altitude.integrationServer.events.TeamMessageEvent

Identifier of the agent that sent the message.

setSenderAgentName(String) - Method in class altitude.integrationServer.events.CustomDataEvent

Name of the agent that sent the custom data (blind data).

setSendGenericData(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.SendGenericData can be performed.

setSendMessage(boolean) - Method in class altitude.integrationServer.types.IMCustomInteractionCanDo

If true, the operation IIMCustomInteraction.SendMessage can be performed.

setSendMessage(boolean) - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo

If true, the operation IInstantMessagingMedia.SendMessage can be performed.

setSentOn(GregorianCalendar) - Method in class altitude.integrationServer.types.EmailMessage

Specifies the moment when the message was sent.

setSerialNumber(int) - Method in class altitude.integrationServer.events.ISEvent

Sequential number of the event.

setServerPort(int) - Method in class altitude.integrationServer.types.RouterAfinitiData

Server port.

setServerPort(FieldRequest) - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest

Server port.

setServiceAniListName(FieldRequest) - Method in class altitude.integrationServer.types.ContactUpdateRequestBase

Name of the service ANI list to use when dialing to the contact.

setServiceAniListName(String) - Method in class altitude.integrationServer.types.Contact

Name of the service ANI list to use when dialing to the contact.

setServiceBasePermission(ServiceBasePermission) - Method in class altitude.integrationServer.types.RoleData

Service base permission

setServiceBasePermission(ServiceBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Service base permission

setServiceId(int) - Method in class altitude.integrationServer.events.ServiceEvent

Identifier of the service.

setServiceId(int) - Method in class altitude.integrationServer.types.CampaignData

Identifier of the target service.

setServiceId(int) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Identifier of the service.

setServiceId(int) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Identifier of the service.

setServiceId(int) - Method in class altitude.integrationServer.types.RecordingData

Identifier of service.

setServiceId(int) - Method in class altitude.integrationServer.types.SystemEventLog

Identifier of the service.

setServiceId(int) - Method in class altitude.integrationServer.types.WorkflowDefinition

Identifier of the service.

setServiceName(String) - Method in class altitude.integrationServer.types.CampaignCreateRequest

The target service name

setServiceName(String) - Method in class altitude.integrationServer.types.CampaignData

The target service name.

setServiceName(String) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Name of the service.

setServiceName(String) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Name of the service.

setServiceName(String) - Method in class altitude.integrationServer.types.RoleServicePermission

Service name

setServiceName(String) - Method in class altitude.integrationServer.types.RoleServicePermissionRequest

Service name

setServiceName(String) - Method in class altitude.integrationServer.types.WorkflowDefinition

Name of the service.

setServiceName(String) - Method in class altitude.integrationServer.types.WorkflowDefinitionCreateRequest

The target service name

setServicePermissionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Service permission requests

setServiceState(ServiceState) - Method in class altitude.integrationServer.events.ServiceStateChangedEvent

Enumerated ServiceState with the service state.

setSessionId(int) - Method in class altitude.integrationServer.events.SaveActivityErrorEvent

Identifier of the session.

setSessionId(int) - Method in class altitude.integrationServer.events.SessionEvent

Identifier of the session.

setSetAgentNotReadyOnRona(boolean) - Method in class altitude.integrationServer.types.CampaignData

Set agent not ready on RONA.

setSetAgentNotReadyOnRona(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Set agent not ready on RONA.

setSetAgentUnavailable(boolean) - Method in class altitude.integrationServer.events.AgentInCampaignsOperationRequestEvent

If true the agent will be unavailable to receive interactions while the state of the agent in the campaigns is being updated to "ready" or "not ready", in order to guarantee interactions with higher priority are delivered first.

setSetContactProfile(boolean) - Method in class altitude.integrationServer.types.DataTransactionCanDo

If true, the operation IDataTransaction.SetContactProfile can be performed.

setSetExtension(boolean) - Method in class altitude.integrationServer.types.AgentCanDo

If true, the operation IAgent.SetExtension can be performed.

setSetLoginContext(boolean) - Method in class altitude.integrationServer.types.AgentCanDo

If true, the operation IAgent.SetLoginContext can be performed.

setSetMuted(boolean) - Method in class altitude.integrationServer.types.SoftPhoneCanDo

If true, the operation ISoftPhone.SetMuted can be performed.

setSetNotReady(boolean) - Method in class altitude.integrationServer.types.AgentInCampaignCanDo

If true, the operation IAgentInCampaign.SetNotReady can be performed.

setSetReady(boolean) - Method in class altitude.integrationServer.types.AgentInCampaignCanDo

If true, the operation IAgentInCampaign.SetReady can be performed.

setSetSpeakerVolume(boolean) - Method in class altitude.integrationServer.types.SoftPhoneCanDo

If true, the operation ISoftPhone.SetSpeakerVolume can be performed.

setSeverity(SystemEventSeverity) - Method in class altitude.integrationServer.events.SystemEvent

Enumerated SystemEventSeverity with the severity of the system event.

setSeverity(SystemEventSeverity) - Method in class altitude.integrationServer.types.SystemEventLog

Type of the severity.

setShortCallLimit(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Short call limit for telephony and instant messaging interactions.

setShortCallLimit(Duration) - Method in class altitude.integrationServer.types.CampaignData

Short call limit for telephony and instant messaging.

setShowDescriptionGui(boolean) - Method in class altitude.integrationServer.types.EnumeratedType

Show description in interface instead of name.

setShowDescriptionGui(FieldRequest) - Method in class altitude.integrationServer.types.EnumeratedTypeRequest

Show description in interface instead of name.

setShowDescriptionGui(FieldRequest) - Method in class altitude.integrationServer.types.TableSchemaRequest

Show description in interface instead of name.

setShowQuickText(boolean) - Method in class altitude.integrationServer.types.KnowledgeBaseEmailConfiguration

Show quick text

setShowQuickText(boolean) - Method in class altitude.integrationServer.types.KnowledgeBaseInstantMessagingConfiguration

Show quick text

setShowQuickText(FieldRequest) - Method in class altitude.integrationServer.types.KnowledgeBaseEmailConfigurationRequest

Show quick text

setShowQuickText(FieldRequest) - Method in class altitude.integrationServer.types.KnowledgeBaseInstantMessagingConfigurationRequest

Show quick text

setSignOff(boolean) - Method in class altitude.integrationServer.types.AgentInCampaignCanDo

If true, the operation IAgentInCampaign.SignOff can be performed.

setSignOn(boolean) - Method in class altitude.integrationServer.types.AgentInCampaignCanDo

If true, the operation IAgentInCampaign.SignOn can be performed.

setSite(RoleSiteConfiguration) - Method in class altitude.integrationServer.types.RoleData

Site configuration

setSite(RoleSiteConfigurationRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Site configuration

setSiteBasePermission(SiteBasePermission) - Method in class altitude.integrationServer.types.RoleData

Site base permission

setSiteBasePermission(SiteBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Site base permission

setSiteId(int) - Method in class altitude.integrationServer.events.GatewayEvent

Identifier of the site.

setSiteId(int) - Method in class altitude.integrationServer.types.InteractionThreadSegment

Identifier of the site.

setSiteId(int) - Method in class altitude.integrationServer.types.SystemEventLog

Identifier of the site.

setSiteName(FieldRequest) - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest

Name of the site.

setSiteName(String) - Method in class altitude.integrationServer.types.AgentFindData

Name of the site.

setSiteName(String) - Method in class altitude.integrationServer.types.AgentInfo

Site name of the agent.

setSiteName(String) - Method in class altitude.integrationServer.types.EmailGatewayData

Name of the site.

setSiteName(String) - Method in class altitude.integrationServer.types.GatewayData

Site name of the gateway.

setSiteName(String) - Method in class altitude.integrationServer.types.InteractionThreadSegment

Name of the site.

setSiteName(String) - Method in class altitude.integrationServer.types.RoleSitePermission

Site name

setSiteName(String) - Method in class altitude.integrationServer.types.RoleSitePermissionRequest

Site name

setSitePermissionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Site permission requests

setSkillProfileId(int) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Identifier of the skill profile.

setSkillProfileId(int) - Method in class altitude.integrationServer.types.SystemEventLog

Identifier of the skill profile.

setSkillProfileName(FieldRequest) - Method in class altitude.integrationServer.types.ContactResubmitRequest

New skill profile name.

setSkillProfileName(FieldRequest) - Method in class altitude.integrationServer.types.ContactUpdateRequestBase

Name of the skill profile required for the contact.

setSkillProfileName(FieldRequest) - Method in class altitude.integrationServer.types.QueuedEmailUpdateRequest

Name of the skill profile.

setSkillProfileName(FieldRequest) - Method in class altitude.integrationServer.types.QueuedSocialUpdateRequest

Name of the skill profile.

setSkillProfileName(FieldRequest) - Method in class altitude.integrationServer.types.WorkflowTaskUpdateRequest

New skill profile name.

setSkillProfileName(String) - Method in class altitude.integrationServer.events.ContactLoadedEvent

Skill profile name.

setSkillProfileName(String) - Method in class altitude.integrationServer.types.Contact

Name of the skill profile required for the contact.

setSkillProfileName(String) - Method in class altitude.integrationServer.types.ContactHistoryEntry

Name of the skill profile required for the contact.

setSkillProfileName(String) - Method in class altitude.integrationServer.types.DataTransactionData

Skill profile name.

setSkillProfileName(String) - Method in class altitude.integrationServer.types.DataTransactionEventData

Skill profile name.

setSkillProfileName(String) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

Name of the skill profile.

setSkillProfileName(String) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Name of the skill profile.

setSkillProfileName(String) - Method in class altitude.integrationServer.types.PendingWork

Name of the skill profile.

setSkillProfileName(String) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

Name of the skill profile.

setSkillProfileName(String) - Method in class altitude.integrationServer.types.QueuedEmailBase

Name of the skill profile.

setSkillProfileName(String) - Method in class altitude.integrationServer.types.QueuedSocialBase

Name of the skill profile.

setSkillProfileName(String) - Method in class altitude.integrationServer.types.WorkflowNextTaskData

Name of the skill profile.

setSkillRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.AgentUpdateRequestBase

List of agent skills.

setSkills(AgentSkill[]) - Method in class altitude.integrationServer.types.AgentInfo

Skills of the agent.

setSkills(Skill[]) - Method in class altitude.integrationServer.events.SkillsChangedEvent

Array of type Skill with the new set of skills.

setSkills(SkillInProfile[]) - Method in class altitude.integrationServer.types.WorkflowNextTaskData

Agent skills required to handle the next workflow task.

setSms(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

SMS number.

setSms(MediaInfo) - Method in class altitude.integrationServer.types.AgentInfo

Information about the SMS media.

setSms(MediaInfo) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the SMS media.

setSms(MediaInfo) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the SMS media.

setSms(String) - Method in class altitude.integrationServer.types.ContactProfileBase

SMS number.

setSmtpAddress(FieldRequest) - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest

SMTP address.

setSmtpAddress(String) - Method in class altitude.integrationServer.types.EmailGatewayData

SMTP address.

setSmtpEncryptionType(EmailGatewayEncryptionType) - Method in class altitude.integrationServer.types.EmailGatewayData

SMTP encryption type.

setSmtpEncryptionType(FieldRequest) - Method in class altitude.integrationServer.types.EmailGatewayUpdateRequest

SMTP encryption type.

setSocial(SocialEventData) - Method in class altitude.integrationServer.events.IncomingSessionEvent

Represents the data of a social event.

setSocial(SocialPendingWork) - Method in class altitude.integrationServer.types.PendingWork

The specific queued social data.

setSocialDocumentId(int) - Method in class altitude.integrationServer.events.SocialProgressBaseEvent

Identifier of the social document.

setSocialDocumentId(int) - Method in class altitude.integrationServer.types.QueuedSocialBase

Identifier of the social document.

setSocialDocumentId(int) - Method in class altitude.integrationServer.types.SentSocial

Identifier of the social document.

setSocialDocumentId(int) - Method in class altitude.integrationServer.types.SocialEventData

Identifier of the social document.

setSocialDocumentId(int) - Method in class altitude.integrationServer.types.SocialInteractionData

Identifier of the social document.

setSocialDocumentId(int) - Method in class altitude.integrationServer.types.SocialPendingWork

Identifier of the social document.

setSoftPhoneMute(boolean) - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration

Soft phone mute

setSoftPhoneMute(FieldRequest) - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest

Soft phone mute

setSoftPhoneSpeakerVolume(boolean) - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration

Soft phone speaker volume

setSoftPhoneSpeakerVolume(FieldRequest) - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest

Soft phone speaker volume

setSpeakerVolume(int) - Method in class altitude.integrationServer.events.SoftPhoneSpeakerVolumeChangedEvent

Gets or sets the new value of the SpeakerVolume property.

setSpeakerVolume(int) - Method in interface altitude.integrationServer.iJavaApi.ISoftPhone

Sets the speaker volume as a percentage, with 0 being no sound and 100 being full volume.

setSpousePartner(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Spouse or partner.

setSpousePartner(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Spouse or partner.

setSql(FieldRequest) - Method in class altitude.integrationServer.types.FavoriteFilterUpdateRequest

Query of the filter.

setSql(String) - Method in class altitude.integrationServer.types.FavoriteFilterCreateRequest

Query of the filter.

setSql(String) - Method in class altitude.integrationServer.types.FavoriteFilterData

Query of the filter.

setSqlError(int) - Method in class altitude.integrationServer.types.SavedReport

SQL error.

setSqlFilter(String) - Method in class altitude.integrationServer.types.CubeDimensionRequest

SQL filter.

setSqlFilter(String) - Method in class altitude.integrationServer.types.ReportGenerateRequest

SQL filter.

setStartDataTransaction(boolean) - Method in class altitude.integrationServer.types.AgentInCampaignCanDo

If true, the operation IAgentInCampaign.StartDataTransaction can be performed.

setStartDayTime(Duration) - Method in class altitude.integrationServer.types.ReportGenerateRequest

Start day time.

setStartedByAgentId(int) - Method in class altitude.integrationServer.types.CampaignOperationLog

Identifier of the agent that started the operation.

setStartedByAgentId(int) - Method in class altitude.integrationServer.types.InstanceOperationLog

Identifier of the agent that started the operation.

setStartedByAgentName(String) - Method in class altitude.integrationServer.types.CampaignOperationLog

User name of the agent that started the operation.

setStartedByAgentName(String) - Method in class altitude.integrationServer.types.InstanceOperationLog

User name of the agent that started the operation.

setStartMoment(FieldRequest) - Method in class altitude.integrationServer.types.CampaignScheduleDetailRequest

Start moment.

setStartMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.AgentInCampaignOperationLog

Start moment of the operation.

setStartMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.AgentOperationLog

Start moment.

setStartMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.BackgroundTaskData

Task execution start time, or scheduled start time.

setStartMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.CampaignOperationLog

Start moment.

setStartMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.InstanceOperationLog

Start moment.

setStartMoment(GregorianCalendar) - Method in class altitude.integrationServer.types.ReportGenerateRequest

Start moment.

setStartMoment(Duration) - Method in class altitude.integrationServer.types.CampaignScheduleDetail

Start moment.

setStartOutboundSocialInteraction(boolean) - Method in class altitude.integrationServer.types.SessionCanDo

If true, the operation ISession.StartOutboundSocialInteraction can be performed.

setStartRecording(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.StartRecording can be performed.

setState(CampaignState) - Method in class altitude.integrationServer.types.CampaignData

State.

setState(EmailInteractionState) - Method in class altitude.integrationServer.events.EmailEvent

The current state of the email interaction.

setState(EmailInteractionState) - Method in class altitude.integrationServer.types.EmailEventData

Enumerated EmailInteractionState with the session state of the email interaction.

setState(EmailInteractionState) - Method in class altitude.integrationServer.types.EmailInteractionData

Enumerated EmailInteractionState with the sate of the email interaction.

setState(GatewayState) - Method in class altitude.integrationServer.types.GatewaySwitchInfo

Enumerated GatewayState with the state of the gateway.

setState(IMCustomInteractionState) - Method in class altitude.integrationServer.events.IMCustomInteractionEvent

The current state of the instant messaging custom interaction.

setState(IMCustomInteractionState) - Method in class altitude.integrationServer.types.IMCustomInteractionData

Enumerated IMCustomInteractionState with the state of the instant messaging custom interaction.

setState(InstantMessagingInteractionState) - Method in class altitude.integrationServer.events.InstantMessagingEvent

The current state of the instant messaging interaction.

setState(InstantMessagingInteractionState) - Method in class altitude.integrationServer.types.InstantMessagingEventData

Enumerated InstantMessagingInteractionState with the state of the instant messaging interaction.

setState(InstantMessagingInteractionState) - Method in class altitude.integrationServer.types.InstantMessagingInteractionData

Enumerated InstantMessagingInteractionState with the state of the instant messaging interaction.

setState(PhoneInteractionState) - Method in class altitude.integrationServer.events.PhoneEvent

Enumerated PhoneInteractionState with the current state of the call.

setState(PhoneInteractionState) - Method in class altitude.integrationServer.types.PhoneEventData

Phone interaction state of the session.

setState(PhoneInteractionState) - Method in class altitude.integrationServer.types.PhoneInteractionData

Phone interaction state of the session.

setState(SocialInteractionState) - Method in class altitude.integrationServer.events.SocialEvent

The current state of the social interaction.

setState(SocialInteractionState) - Method in class altitude.integrationServer.types.SocialEventData

Enumerated SocialInteractionState with the session state of the social interaction.

setState(SocialInteractionState) - Method in class altitude.integrationServer.types.SocialInteractionData

Enumerated SocialInteractionState with the sate of the social interaction.

setState(SupervisionState) - Method in class altitude.integrationServer.types.SupervisionData

State of supervision.

setState(WorkflowInteractionState) - Method in class altitude.integrationServer.events.WorkflowEvent

Enumerated WorkflowInteractionState with the state of the workflow interaction.

setState(WorkflowInteractionState) - Method in class altitude.integrationServer.types.WorkflowEventData

Workflow interaction state of the session.

setState(WorkflowInteractionState) - Method in class altitude.integrationServer.types.WorkflowInteractionData

State of the workflow interaction.

setStateChange(FieldRequest) - Method in class altitude.integrationServer.types.AgentPermissionRequestBase

State change

setStateChange(FieldRequest) - Method in class altitude.integrationServer.types.CampaignPermissionRequestBase

State change

setStateChange(FieldRequest) - Method in class altitude.integrationServer.types.ContactPermissionRequestBase

State change

setStateChange(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestPermissionRequestBase

State change

setStateChange(FieldRequest) - Method in class altitude.integrationServer.types.EmailGatewayPermissionRequestBase

State change

setStateChange(FieldRequest) - Method in class altitude.integrationServer.types.InstancePermissionRequestBase

State change

setStateChange(FieldRequest) - Method in class altitude.integrationServer.types.ServicePermissionRequestBase

State change

setStateChange(FieldRequest) - Method in class altitude.integrationServer.types.TelephonyGatewayPermissionRequestBase

State change

setStateChange(FieldRequest) - Method in class altitude.integrationServer.types.WorkflowDefinitionPermissionRequestBase

State change

setStateChange(Permission) - Method in class altitude.integrationServer.types.AgentPermissionBase

State change

setStateChange(Permission) - Method in class altitude.integrationServer.types.CampaignPermissionBase

State change

setStateChange(Permission) - Method in class altitude.integrationServer.types.ContactPermissionBase

State change

setStateChange(Permission) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestPermissionBase

State change

setStateChange(Permission) - Method in class altitude.integrationServer.types.EmailGatewayPermissionBase

State change

setStateChange(Permission) - Method in class altitude.integrationServer.types.InstancePermissionBase

State change

setStateChange(Permission) - Method in class altitude.integrationServer.types.ServicePermissionBase

State change

setStateChange(Permission) - Method in class altitude.integrationServer.types.TelephonyGatewayPermissionBase

State change

setStateChange(Permission) - Method in class altitude.integrationServer.types.WorkflowDefinitionPermissionBase

State change

setStatisticalData(StatisticalData) - Method in class altitude.integrationServer.events.DataTransactionStartedEvent

StatisticalData object with the statatistical information.

setStatisticalData(StatisticalData) - Method in class altitude.integrationServer.types.DataTransactionData

Enumerated StatisticalData with the statistics about the agent and the campaign.

setStatisticalData(StatisticalData) - Method in class altitude.integrationServer.types.DataTransactionEventData

Enumerated StatisticalData with the statistics about the agent and the campaign.

setStatus(BackgroundTaskStatus) - Method in class altitude.integrationServer.types.BackgroundTaskData

The status of the task.

setStatus(BootEvolutionStatus) - Method in class altitude.integrationServer.types.BootEvolution

The boot evolution status.

setStatus(ContactCreateStatus) - Method in class altitude.integrationServer.types.ContactCreateRequest

Enumerated ContactCreateStatus with the status of the contact.

setStatus(ContactListState) - Method in class altitude.integrationServer.types.CampaignContactListData

Status of the contact list.

setStatus(ContactListState) - Method in class altitude.integrationServer.types.ContactList

Status of the contact list.

setStatus(ContactProfileGdprRequestStatus) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData

Status of the request.

setStatus(DBStatus) - Method in class altitude.integrationServer.types.ResultSet

The SQL status.

setStatus(FieldRequest) - Method in class altitude.integrationServer.types.CampaignContactListRequest

State of the contact list.

setStatus(KBDocumentStatus) - Method in class altitude.integrationServer.types.KBDocumentInfo

Status of the knowledge base document.

setStatus(KBDocumentStatus) - Method in class altitude.integrationServer.types.KBDocumentRevisionInfo

The status of the knowledge base document when this revision was created.

setStatus(QueuedEmailStatus) - Method in class altitude.integrationServer.types.QueuedEmailBase

The queued contact profile email.

setStatus(QueuedSocialStatus) - Method in class altitude.integrationServer.types.QueuedSocialBase

The queued contact profile social.

setStatus(SavedReportStatus) - Method in class altitude.integrationServer.types.SavedReport

Status.

setStatus(ScheduledContactStatus) - Method in class altitude.integrationServer.types.ScheduledContactBase

Status of the scheduled contact.

setStatus(SentEmailStatus) - Method in class altitude.integrationServer.types.SentEmail

Status of the sent email.

setStatus(SentSocialStatus) - Method in class altitude.integrationServer.types.SentSocial

Status of the sent social.

setStatus(ShutdownEvolutionStatus) - Method in class altitude.integrationServer.types.ShutdownEvolution

The shutdown evolution status.

setStatus(WorkflowProcessStatus) - Method in class altitude.integrationServer.types.WorkflowProcess

Status of the workflow process.

setStatusDescription(String) - Method in class altitude.integrationServer.types.BackgroundTaskData

The status of the task.

setStatusDetails(ContactProfileGdprRequestStatusDetailsType) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData

Status details of the request.

setStopMediaOperation(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.StopMediaOperation can be performed.

setStopRecording(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.StopRecording can be performed.

setString(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterFieldStringRequest

String to match.

setString(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterGlobalStringRequest

String to match.

setString(String) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterFieldString

String to match.

setString(String) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterGlobalString

String to match.

setSubCallType(SubCallType) - Method in class altitude.integrationServer.events.PhoneEvent

Enumerated SubCallType with the type of sub call.

setSubCallType(SubCallType) - Method in class altitude.integrationServer.types.PhoneEventData

Enumerated SubCallType with the type of sub call.

setSubCallType(SubCallType) - Method in class altitude.integrationServer.types.PhoneInteractionData

Phone interaction sub call type of the session.

setSubject(String) - Method in class altitude.integrationServer.types.EmailEventData

Subject of the email.

setSubject(String) - Method in class altitude.integrationServer.types.EmailInteractionData

Subject of the email.

setSubject(String) - Method in class altitude.integrationServer.types.EmailMessage

Subject of the email.

setSubject(String) - Method in class altitude.integrationServer.types.EmailPendingWork

String that specifies the subject of the email.

setSubject(String) - Method in class altitude.integrationServer.types.InteractionThread

Subject.

setSubject(String) - Method in class altitude.integrationServer.types.KBDocumentInfo

Subject of the knowledge base document.

setSubject(String) - Method in class altitude.integrationServer.types.QueuedEmailBase

String that specifies the subject of the email.

setSubject(String) - Method in class altitude.integrationServer.types.QueuedSocialBase

String that specifies the subject of the social.

setSubject(String) - Method in class altitude.integrationServer.types.RecordingData

Subject.

setSubject(String) - Method in class altitude.integrationServer.types.ReportPublishEmailRequest

Subject.

setSubject(String) - Method in class altitude.integrationServer.types.SentEmail

Subject of the sent email.

setSubject(String) - Method in class altitude.integrationServer.types.SentSocial

Subject of the sent social.

setSubject(String) - Method in class altitude.integrationServer.types.SocialEventData

Subject of the social.

setSubject(String) - Method in class altitude.integrationServer.types.SocialInteractionData

Subject of the social.

setSubject(String) - Method in class altitude.integrationServer.types.SocialPendingWork

String that specifies the subject of the social.

setSuffix(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Suffix.

setSuffix(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Suffix.

setSupervise(boolean) - Method in class altitude.integrationServer.types.AgentCanDo

If true, the operation IAgent.Supervise can be performed.

setSupervisedAgent(InteractionParty) - Method in class altitude.integrationServer.types.PhoneEventData

Represents the supervised agent.

setSupervisedAgent(InteractionParty) - Method in class altitude.integrationServer.types.SupervisionData

Supervised agent.

setSupervisedTransferType(SupervisedTransferType) - Method in class altitude.integrationServer.events.PhoneEvent

Type of supervised transfer.

setSupervisedTransferType(SupervisedTransferType) - Method in class altitude.integrationServer.types.PhoneEventData

Type of supervised transfer.

setSupervisedTransferType(SupervisedTransferType) - Method in class altitude.integrationServer.types.PhoneInteractionData

Type of supervised transfer.

setSupervision(SupervisionData) - Method in class altitude.integrationServer.types.PhoneInteractionData

Mode of Supervision, only used in a supervision context.

setSupervisionType(SupervisionType) - Method in class altitude.integrationServer.types.InteractionThreadSegment

Supervision type.

setSupervisor(InteractionParty) - Method in class altitude.integrationServer.events.PhoneProgressEvent

Represents the supervisor party.

setSupervisor(InteractionParty) - Method in class altitude.integrationServer.types.SupervisionData

Supervisor agent.

setSupervisorAgentId(int) - Method in class altitude.integrationServer.types.InteractionThreadSegment

Identifier of supervisor agent.

setSupervisorAgentName(String) - Method in class altitude.integrationServer.types.InteractionThreadSegment

User name of the supervisor agent.

setSupervisorId(int) - Method in class altitude.integrationServer.types.TeamData

Identifier of the agent supervisor.

setSupervisorLogin(boolean) - Method in class altitude.integrationServer.types.RoleData

Can login in Management Portal.

setSupervisorLogin(FieldRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Can login in Management Portal.

setSupervisorName(FieldRequest) - Method in class altitude.integrationServer.types.TeamUpdateRequestBase

Name of the agent supervisor.

setSupervisorName(String) - Method in class altitude.integrationServer.types.TeamData

Name of the agent supervisor.

setSuspendEnqueue(boolean) - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo

If true, the operation IInstantMessagingMedia.SuspendEnqueue can be performed.

setSuspendEnqueue(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.SuspendEnqueue can be performed.

setSwitchId(int) - Method in class altitude.integrationServer.events.ExtensionChangedEvent

Identifier of the telephony gateway.

setSwitchId(int) - Method in class altitude.integrationServer.events.SwitchOperationEventBase

Identifier of the OXE switch.

setSwitchId(int) - Method in class altitude.integrationServer.types.AgentFindData

Identifier of the switch of the current agent extension.

setSwitchId(int) - Method in class altitude.integrationServer.types.AgentInfo

Identifier of the switch of the current agent extension.

setSwitchId(int) - Method in class altitude.integrationServer.types.OxeSwitchOperationResult

Identifier of the switch.

setSwitchName(String) - Method in class altitude.integrationServer.events.ExtensionChangedEvent

Name of the telephony gateway.

setSwitchName(String) - Method in class altitude.integrationServer.events.SwitchOperationEventBase

Name of the OXE switch.

setSwitchName(String) - Method in class altitude.integrationServer.types.AgentFindData

Name of the switch of the current agent extension.

setSwitchName(String) - Method in class altitude.integrationServer.types.AgentInfo

Name of the switch of the current agent extension.

setSwitchPassword(String) - Method in class altitude.integrationServer.types.OxeSwitchDataBase

Switch Password

setSwitchServer(String) - Method in class altitude.integrationServer.types.TelephonyGatewayData

Name of the switch server.

setSwitchSupervisorRoleId(int) - Method in class altitude.integrationServer.types.OxeSynchroConfiguration

Identifier of the role that new switch supervisor will belong to.

setSwitchSupervisorRoleName(String) - Method in class altitude.integrationServer.types.OxeSynchroConfiguration

Name of the role that new switch supervisors will belong to.

setSwitchUsername(String) - Method in class altitude.integrationServer.types.OxeSwitchDataBase

Switch Username

setSyncStatus(FieldRequest) - Method in class altitude.integrationServer.types.OxeSynchroDashboardRequest

Synchronization status.

setSyncStatus(OxeSynchroSyncStatus) - Method in class altitude.integrationServer.types.OxeSynchroDashboardData

Synchronization status.

setSystemEventLog(boolean) - Method in class altitude.integrationServer.types.InstanceDeleteLogRequest

If true, the system event log will be deleted.

setTableSchemaId(int) - Method in class altitude.integrationServer.types.TableSchema

Identifier of the table schema.

setTableSchemaId(int) - Method in class altitude.integrationServer.types.TableSchemaColumn

Identifier of the table schema.

setTargetAgentType(CampaignTargetAgentType) - Method in class altitude.integrationServer.types.CampaignCreateRequest

Campaign target agent type

setTargetAgentType(CampaignTargetAgentType) - Method in class altitude.integrationServer.types.CampaignData

Type of the agent of the campaign.

setTargetAgentType(TeamTargetAgentType) - Method in class altitude.integrationServer.types.TeamCreateRequest

Enumerated TeamTargetAgentType with the type of the agent.

setTargetAgentType(TeamTargetAgentType) - Method in class altitude.integrationServer.types.TeamData

Type of the target agent.

setTaskDefinition(WorkflowTaskDefinition) - Method in class altitude.integrationServer.types.WorkflowTaskDefinitionVersion

Represents the workflow task definition.

setTaskDefinitionId(int) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

Identifier of the task definition.

setTaskDefinitionId(int) - Method in class altitude.integrationServer.types.InteractionThread

Identifier of the workflow task definition.

setTaskDefinitionId(int) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

Identifier of the workflow task definition.

setTaskDefinitionId(int) - Method in class altitude.integrationServer.types.SystemEventLog

Identifier of the task definition.

setTaskDefinitionId(int) - Method in class altitude.integrationServer.types.WorkflowPendingWork

Identifier of the workflow task definition.

setTaskDefinitionName(String) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

Name of the task definition.

setTaskDefinitionName(String) - Method in class altitude.integrationServer.types.InteractionThread

Name of the workflow task definition.

setTaskDefinitionName(String) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

Name of the workflow task definition.

setTaskDefinitionName(String) - Method in class altitude.integrationServer.types.WorkflowPendingWork

Name of the workflow task definition.

setTaskDefinitionVersionId(int) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

Identifier of the task definition version.

setTaskDefinitionVersionId(int) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

Identifier of the workflow task definition version.

setTaskDefinitionVersionId(int) - Method in class altitude.integrationServer.types.WorkflowPendingWork

Identifier of the workflow task definition version.

setTaskName(String) - Method in class altitude.integrationServer.types.WorkflowEventData

Workflow task name.

setTaskName(String) - Method in class altitude.integrationServer.types.WorkflowInteractionData

Workflow task name.

setTaskType(WorkflowTaskType) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

Type of the workflow task.

setTaskType(WorkflowTaskType) - Method in class altitude.integrationServer.types.InteractionThread

Type of the agent.

setTaskType(WorkflowTaskType) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

Type of the workflow task.

setTaskType(WorkflowTaskType) - Method in class altitude.integrationServer.types.WorkflowPendingWork

Type of the workflow task.

setTaskType(WorkflowTaskType) - Method in class altitude.integrationServer.types.WorkflowTaskDefinitionVersion

Type of the workflow task.

setTeamAssignmentRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.AgentUpdateRequestBase

List of team assignments.

setTeamBasePermission(TeamBasePermission) - Method in class altitude.integrationServer.types.RoleData

Team base permission

setTeamBasePermission(TeamBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Team base permission

setTeamId(int) - Method in class altitude.integrationServer.events.TeamEvent

Identifier of the team.

setTeamId(int) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Identifier of the team.

setTeamId(int) - Method in class altitude.integrationServer.types.InteractionThreadSegment

Identifier of the team.

setTeamId(int) - Method in class altitude.integrationServer.types.SystemEventLog

Identifier of the team.

setTeamName(String) - Method in class altitude.integrationServer.types.AgentInfo

Team name of the agent.

setTeamName(String) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Name of the team.

setTeamName(String) - Method in class altitude.integrationServer.types.InteractionThreadSegment

Name of the team.

setTeamName(String) - Method in class altitude.integrationServer.types.RoleTeamPermission

Team name

setTeamName(String) - Method in class altitude.integrationServer.types.RoleTeamPermissionRequest

Team name

setTeamPermissionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Team permission requests

setTelegram(MediaInfo) - Method in class altitude.integrationServer.types.AgentInfo

Information about the Telegram media.

setTelegram(MediaInfo) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the Telegram media.

setTelegram(MediaInfo) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the Telegram media.

setTelephonyGatewayBasePermission(TelephonyGatewayBasePermission) - Method in class altitude.integrationServer.types.RoleData

Telephony gateway base permission

setTelephonyGatewayBasePermission(TelephonyGatewayBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Telephony gateway base permission

setTelephonyGatewayRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

List of telephony gateway requests in the campaign.

setTemplateName(String) - Method in class altitude.integrationServer.types.ReportGenerateRequest

Name of the template.

setTemplateName(String) - Method in class altitude.integrationServer.types.SavedReport

Template name.

setTenantId(String) - Method in class altitude.integrationServer.types.InstanceAuthenticationData

Tenant identifier.

setTerminationCause(MediaOperationTerminationCause) - Method in class altitude.integrationServer.types.CollectDigitsResult

Causes for the end of the operation.

setText(String) - Method in class altitude.integrationServer.types.TemplateParameterText

The text message

setTextBody(String) - Method in class altitude.integrationServer.types.EmailMessage

Plain text representation of the email.

setTimeframe(TimeSplitDimension) - Method in class altitude.integrationServer.types.KpiContext

Cube times split dimension.

setTimeOfDay(FieldRequest) - Method in class altitude.integrationServer.types.DaylightTimeRequest

Time of day with minutes granularity for the DST to become active.

setTimeOfDay(Duration) - Method in class altitude.integrationServer.types.DaylightTime

Time of day with minutes granularity for the DST to become active.

setTimestamp(GregorianCalendar) - Method in class altitude.integrationServer.events.ISEvent

Timestamp of the event.

setTimeZoneName(FieldRequest) - Method in class altitude.integrationServer.types.ContactUpdateRequestBase

Time zone of the contact.

setTimeZoneName(FieldRequest) - Method in class altitude.integrationServer.types.DataTransactionDataRequest

Abbreviation of the time zone.

setTimeZoneName(String) - Method in class altitude.integrationServer.events.ContactLoadedEvent

Abbreviation of the time zone.

setTimeZoneName(String) - Method in class altitude.integrationServer.events.DataTransactionEndedEvent

Abbreviation of the time zone.

setTimeZoneName(String) - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction

Abbreviation of the time zone of the contact.

setTimeZoneName(String) - Method in class altitude.integrationServer.types.Contact

Name of the time zone.

setTimeZoneName(String) - Method in class altitude.integrationServer.types.ContactPendingWork

Name of the time zone.

setTimeZoneName(String) - Method in class altitude.integrationServer.types.DataTransactionData

Abbreviation of the time zone.

setTimeZoneName(String) - Method in class altitude.integrationServer.types.DataTransactionEventData

Abbreviation of the time zone.

setTimeZoneName(String) - Method in class altitude.integrationServer.types.PhoneScheduleRuleData

Name of the time zone.

setTimeZoneName(String) - Method in class altitude.integrationServer.types.WorkflowNextTaskData

Name of the time zone.

setTitle(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Title.

setTitle(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Title.

setTitle(String) - Method in class altitude.integrationServer.types.KBDocumentInfo

Title of the knowledge base document.

setTo(FieldRequest) - Method in class altitude.integrationServer.types.SwitchDeviceRequest

To

setTo(String) - Method in class altitude.integrationServer.types.EmailEventData

Address of the email receiver.

setTo(String) - Method in class altitude.integrationServer.types.EmailInteractionData

Address to where the email should be sent (outbound email).

setTo(String) - Method in class altitude.integrationServer.types.EmailMessage

Email receivers.

setTo(String) - Method in class altitude.integrationServer.types.EmailPendingWork

Name of the email receiver.

setTo(String) - Method in class altitude.integrationServer.types.ExtensionRange

Last extension.

setTo(String) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Destination of the interaction.

setTo(String) - Method in class altitude.integrationServer.types.QueuedEmailBase

Name of the email receiver.

setTo(String) - Method in class altitude.integrationServer.types.QueuedSocialBase

Name of the social receiver.

setTo(String) - Method in class altitude.integrationServer.types.RecordingData

To.

setTo(String) - Method in class altitude.integrationServer.types.ReportPublishEmailRequest

To.

setTo(String) - Method in class altitude.integrationServer.types.SentEmail

To address of the sent email.

setTo(String) - Method in class altitude.integrationServer.types.SentSocial

To address of the sent social.

setTo(String) - Method in class altitude.integrationServer.types.SocialEventData

Address of the social receiver.

setTo(String) - Method in class altitude.integrationServer.types.SocialInteractionData

Address to where the social should be sent (outbound email).

setTo(String) - Method in class altitude.integrationServer.types.SocialPendingWork

Name of the social receiver.

setTo(String) - Method in class altitude.integrationServer.types.SwitchDeviceRange

To.

setToAddress(String) - Method in class altitude.integrationServer.events.IMCustomInteractionProgressBaseEvent

Destination address of the interaction.

setToAddress(String) - Method in class altitude.integrationServer.events.InstantMessagingProgressBaseEvent

Destination address of the interaction.

setToAddress(String) - Method in class altitude.integrationServer.types.ExternalInteractionRegistrationData

Address of the recipient of the external interaction.

setToAgent(String) - Method in class altitude.integrationServer.events.IMCustomInteractionProgressBaseEvent

Name of the agent that receives the interaction.

setToAgent(String) - Method in class altitude.integrationServer.events.InstantMessagingProgressBaseEvent

Name of the agent that receives the interaction.

setTotalNumberOfEntities(int) - Method in class altitude.integrationServer.types.EntityUploadTaskData

Total number of entities (number of lines of the .dat file).

setTransfer(boolean) - Method in class altitude.integrationServer.types.EmailInterfaceConfiguration

Transfer

setTransfer(boolean) - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfiguration

Transfer

setTransfer(boolean) - Method in class altitude.integrationServer.types.InstantMessagingMediaCanDo

If true, the operation IInstantMessagingMedia.Transfer can be performed.

setTransfer(boolean) - Method in class altitude.integrationServer.types.PhoneInterfaceConfiguration

Transfer

setTransfer(boolean) - Method in class altitude.integrationServer.types.PhoneMediaCanDo

If true, the operation IPhoneMedia.Transfer can be performed.

setTransfer(FieldRequest) - Method in class altitude.integrationServer.types.EmailInterfaceConfigurationRequest

Transfer

setTransfer(FieldRequest) - Method in class altitude.integrationServer.types.InstantMessagingInterfaceConfigurationRequest

Transfer

setTransfer(FieldRequest) - Method in class altitude.integrationServer.types.PhoneInterfaceConfigurationRequest

Transfer

setTransferMethod(CtiGatewayDataNetworkingMethod) - Method in class altitude.integrationServer.types.MultiSiteAccessRule

Transfer method.

setTransferredAttributes(Attribute[]) - Method in class altitude.integrationServer.types.DataTransactionData

Transferred attributes.

setTransferredContactProfileId(int) - Method in class altitude.integrationServer.types.DataTransactionData

Identifier of the transferred contact profile.

setTransferredDirectoryId(int) - Method in class altitude.integrationServer.types.DataTransactionData

Identifier of the transferred directory.

setTrunk(String) - Method in class altitude.integrationServer.types.PhoneEventData

Trunk of the call.

setTrunk(String) - Method in class altitude.integrationServer.types.PhoneInteractionData

Trunk.

setTrunkLine(String) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Trunk line.

setTwitter(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Twitter account.

setTwitter(MediaInfo) - Method in class altitude.integrationServer.types.AgentInfo

Information about the Twitter media.

setTwitter(MediaInfo) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the Twitter media.

setTwitter(MediaInfo) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the Twitter media.

setTwitter(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Twitter account.

setTwitterDirectMessages(MediaInfo) - Method in class altitude.integrationServer.types.AgentInfo

Information about the TwitterDirectMessages media.

setTwitterDirectMessages(MediaInfo) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the TwitterDirectMessages media.

setTwitterDirectMessages(MediaInfo) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the TwitterDirectMessages media.

setTwitterIM(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Twitter IM account.

setTwitterIM(MediaInfo) - Method in class altitude.integrationServer.types.AgentInfo

Information about the TwitterIM media.

setTwitterIM(MediaInfo) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the TwitterIM media.

setTwitterIM(MediaInfo) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the TwitterIM media.

setTwitterIM(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Twitter IM account.

setType(AgentType) - Method in class altitude.integrationServer.types.AgentInfo

Enumerated AgentType with the type of the agent.

setType(AttachmentType) - Method in class altitude.integrationServer.types.Attachment

Enumerated AttachmentType with the type of the attachment.

setType(CampaignType) - Method in class altitude.integrationServer.types.CampaignData

Type of the campaign.

setType(ConsentType) - Method in class altitude.integrationServer.types.ConsentAuditData

Type of consent.

setType(ConsentType) - Method in class altitude.integrationServer.types.ConsentCreateRequest

Type of consent.

setType(ConsentType) - Method in class altitude.integrationServer.types.ConsentData

Type of consent.

setType(ContactProfileGdprRequestType) - Method in class altitude.integrationServer.types.ContactProfileGdprRequest

Type of request.

setType(ContactProfileGdprRequestType) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData

Type of request.

setType(CubeDimensionType) - Method in class altitude.integrationServer.types.CubeDimension

Enumerated CubeDimensionType with the type of the cube dimension.

setType(DocumentLocationType) - Method in class altitude.integrationServer.types.DocumentLocation

Location type of the document.

setType(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Type

setType(FieldRequest) - Method in class altitude.integrationServer.types.ConsentUpdateRequest

Type of consent.

setType(GatewayType) - Method in class altitude.integrationServer.types.GatewayData

Identifier of the gateway.

setType(InteractionPartyType) - Method in class altitude.integrationServer.types.InteractionParty

Participant type.

setType(KBDocumentType) - Method in class altitude.integrationServer.types.KBDocumentInfo

Type of the knowledge base document.

setType(MediaType) - Method in class altitude.integrationServer.types.MediaCreateRequest

Type of the media.

setType(MediaType) - Method in class altitude.integrationServer.types.MediaData

Type of the media.

setType(NotReadyReasonType) - Method in class altitude.integrationServer.types.NotReadyReasonData

Description of the not ready reason.

setType(NotReadyReasonType) - Method in class altitude.integrationServer.types.NotReadyReasonEventData

Description of the not ready reason.

setType(OxeSynchroEventLogQualifierType) - Method in class altitude.integrationServer.types.OxeSynchroEventLogQualifier

Type of the system event qualifier.

setType(PendingWorkType) - Method in class altitude.integrationServer.types.PendingWork

The type of the pending work.

setType(ScriptDocumentType) - Method in class altitude.integrationServer.types.ScriptDocumentInfo

Enumerated ScriptDocumentType with the type of the document.

setType(ScriptType) - Method in class altitude.integrationServer.events.ScriptChangedEvent

Type of the script.

setType(ScriptType) - Method in class altitude.integrationServer.types.ScriptInfo

Type

setType(SystemEventLogQualifierType) - Method in class altitude.integrationServer.types.SystemEventLogQualifier

Type of the system event qualifier.

setType(SystemEventType) - Method in class altitude.integrationServer.events.SystemEvent

Enumerated SystemEventType with the type of the system event.

setType(SystemEventType) - Method in class altitude.integrationServer.types.SystemEventLog

Type of the system event log.

setUcid(String) - Method in class altitude.integrationServer.events.PhoneEvent

Avaya UCID.

setUcid(String) - Method in class altitude.integrationServer.types.InteractionThread

UCID.

setUcid(String) - Method in class altitude.integrationServer.types.PhoneEventData

Avaya UCID.

setUcid(String) - Method in class altitude.integrationServer.types.PhoneInteractionData

Avaya UCID.

setUciObjectId(FieldRequest) - Method in class altitude.integrationServer.types.OxeSynchroDashboardRequest

Identifier of the Altitude uCI Server object.

setUciObjectId(String) - Method in class altitude.integrationServer.types.OxeSynchroDashboardData

Identifier of the Altitude uCI object.

setUciObjectType(FieldRequest) - Method in class altitude.integrationServer.types.OxeSynchroDashboardRequest

Type of Altitude uCI Server object.

setUciObjectType(OxeSynchroUciObjectType) - Method in class altitude.integrationServer.types.OxeSynchroDashboardData

Type of Altitude uCI Server object.

setUniqueId(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Unique identifier.

setUniqueId(FieldRequest) - Method in class altitude.integrationServer.types.ContactUpdateRequest

Unique identifier.

setUniqueId(String) - Method in class altitude.integrationServer.types.ConsentAuditData

Unique identifier of the contact profile.

setUniqueId(String) - Method in class altitude.integrationServer.types.ConsentData

Unique identifier of the contact profile.

setUniqueId(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Unique identifier.

setUniqueId(String) - Method in class altitude.integrationServer.types.ContactProfileGdprRequest

Unique identifier of the contact profile.

setUniqueId(String) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestData

Unique identifier of the contact profile.

setUniqueId(String) - Method in class altitude.integrationServer.types.ContactProfilePendingWork

Unique identifier.

setUniqueId(String) - Method in class altitude.integrationServer.types.ContactUploadRequest

Unique identifier of the contact profile of the contact, used to lookup a contact.

setUniqueId(String) - Method in class altitude.integrationServer.types.RecordingData

Unique identifier of the contact profile.

setUniqueId(String) - Method in class altitude.integrationServer.types.WorkflowProcess

Unique identifier.

setUniqueIdLabel(FieldRequest) - Method in class altitude.integrationServer.types.DirectoryUpdateRequestBase

Contact profiles unique-id label.

setUniqueIdLabel(String) - Method in class altitude.integrationServer.types.Directory

The unique identifier label of the directory.

setUnloadContact(boolean) - Method in class altitude.integrationServer.types.DataTransactionCanDo

If true, the operations IDataTransaction.UnloadContact can be performed.

setUnreferencedDocuments(boolean) - Method in class altitude.integrationServer.types.InstanceDeleteLogRequest

If true, the unreferenced documents will be deleted.

setUnreserveAgent(boolean) - Method in class altitude.integrationServer.types.SessionCanDo

If true, the operation ISession.UnreserveAgent can be performed.

Setup - Enum constant in enum class altitude.integrationServer.types.InteractionSegmentState

Setup.

Setup - Enum constant in enum class altitude.integrationServer.types.PhoneInteractionState

Setup.

setUpdateContactProfile(boolean) - Method in class altitude.integrationServer.types.DataTransactionCanDo

If true, the operation IDataTransaction.UpdateContactProfile can be performed.

setUpdatedBy(String) - Method in class altitude.integrationServer.events.ContactLoadProgressEvent

Agent user name that updated the contact.

setUpdatedOn(GregorianCalendar) - Method in class altitude.integrationServer.types.DocumentInfo

The moment when the document was updated.

setUpdatedOn(GregorianCalendar) - Method in class altitude.integrationServer.types.KBDocumentInfo

Update moment of the knowledge base document.

setUpdatePermission(FieldRequest) - Method in class altitude.integrationServer.types.AgentBasePermissionRequest

Update permission

setUpdatePermission(FieldRequest) - Method in class altitude.integrationServer.types.CampaignBasePermissionRequest

Update permission

setUpdatePermission(FieldRequest) - Method in class altitude.integrationServer.types.CategoryBasePermissionRequest

Update permission

setUpdatePermission(FieldRequest) - Method in class altitude.integrationServer.types.DirectoryBasePermissionRequest

Update permission

setUpdatePermission(FieldRequest) - Method in class altitude.integrationServer.types.DocumentBasePermissionRequest

Update permission

setUpdatePermission(FieldRequest) - Method in class altitude.integrationServer.types.EmailGatewayBasePermissionRequest

Update permission

setUpdatePermission(FieldRequest) - Method in class altitude.integrationServer.types.FloorPlanBasePermissionRequest

Update permission

setUpdatePermission(FieldRequest) - Method in class altitude.integrationServer.types.InstanceBasePermissionRequest

Update permission

setUpdatePermission(FieldRequest) - Method in class altitude.integrationServer.types.ReportTemplateBasePermissionRequest

Update permission

setUpdatePermission(FieldRequest) - Method in class altitude.integrationServer.types.RoleBasePermissionRequest

Update permission

setUpdatePermission(FieldRequest) - Method in class altitude.integrationServer.types.SavedReportBasePermissionRequest

Update permission

setUpdatePermission(FieldRequest) - Method in class altitude.integrationServer.types.ScheduledReportBasePermissionRequest

Update permission

setUpdatePermission(FieldRequest) - Method in class altitude.integrationServer.types.ServiceBasePermissionRequest

Update permission

setUpdatePermission(FieldRequest) - Method in class altitude.integrationServer.types.SiteBasePermissionRequest

Update permission

setUpdatePermission(FieldRequest) - Method in class altitude.integrationServer.types.TeamBasePermissionRequest

Update permission

setUpdatePermission(FieldRequest) - Method in class altitude.integrationServer.types.TelephonyGatewayBasePermissionRequest

Update permission

setUpdatePermission(FieldRequest) - Method in class altitude.integrationServer.types.WorkflowDefinitionBasePermissionRequest

Update permission

setUpdatePermission(Permission) - Method in class altitude.integrationServer.types.AgentBasePermission

Update permission

setUpdatePermission(Permission) - Method in class altitude.integrationServer.types.CampaignBasePermission

Update permission

setUpdatePermission(Permission) - Method in class altitude.integrationServer.types.CategoryBasePermission

Update permission

setUpdatePermission(Permission) - Method in class altitude.integrationServer.types.DirectoryBasePermission

Update permission

setUpdatePermission(Permission) - Method in class altitude.integrationServer.types.DocumentBasePermission

Update permission

setUpdatePermission(Permission) - Method in class altitude.integrationServer.types.EmailGatewayBasePermission

Update permission

setUpdatePermission(Permission) - Method in class altitude.integrationServer.types.FloorPlanBasePermission

Update permission

setUpdatePermission(Permission) - Method in class altitude.integrationServer.types.InstanceBasePermission

Update permission

setUpdatePermission(Permission) - Method in class altitude.integrationServer.types.ReportTemplateBasePermission

Update permission

setUpdatePermission(Permission) - Method in class altitude.integrationServer.types.RoleBasePermission

Update permission

setUpdatePermission(Permission) - Method in class altitude.integrationServer.types.SavedReportBasePermission

Update permission

setUpdatePermission(Permission) - Method in class altitude.integrationServer.types.ScheduledReportBasePermission

Update permission

setUpdatePermission(Permission) - Method in class altitude.integrationServer.types.ServiceBasePermission

Update permission

setUpdatePermission(Permission) - Method in class altitude.integrationServer.types.SiteBasePermission

Update permission

setUpdatePermission(Permission) - Method in class altitude.integrationServer.types.TeamBasePermission

Update permission

setUpdatePermission(Permission) - Method in class altitude.integrationServer.types.TelephonyGatewayBasePermission

Update permission

setUpdatePermission(Permission) - Method in class altitude.integrationServer.types.WorkflowDefinitionBasePermission

Update permission

SetupIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

SetupInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

SetupMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Setup" state

SetupOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

setUpperServiceLevelTimeConnected(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Upper service level time for telephony and instant messaging interactions.

setUpperServiceLevelTimeConnected(Duration) - Method in class altitude.integrationServer.types.CampaignData

Upper service level time for telephony and instant messaging.

setUpperServiceLevelTimeNonConnected(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Upper service level time for email interactions.

setUpperServiceLevelTimeNonConnected(Duration) - Method in class altitude.integrationServer.types.CampaignData

Upper service level time for email.

SetupTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Setup" state

SetupTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Setup" state

setUri(String) - Method in class altitude.integrationServer.types.Attachment

Uri of an attachment.

setUrl(String) - Method in class altitude.integrationServer.types.DocumentLocation

URL of the document if the DocumentLocationType Type is DocumentLocationType.WebServer.

setUrl(String) - Method in class altitude.integrationServer.types.TemplateParameterUrl

The text message

setUseAcdLogin(boolean) - Method in class altitude.integrationServer.types.OxeAgentExtensionData

Use ACD login

setUseAcdLogin(FieldRequest) - Method in class altitude.integrationServer.types.OxeAgentExtensionRequest

Use ACD login.

setUseAnyAvailableEmailGatewayForOutbound(boolean) - Method in class altitude.integrationServer.types.ServiceData

If true, any available email gateway can be used for outbound.

setUseAnyAvailableEmailGatewayForOutbound(FieldRequest) - Method in class altitude.integrationServer.types.ServiceUpdateRequestBase

If true, any available email gateway can be used for outbound.

setUseDoNotCallLists(boolean) - Method in class altitude.integrationServer.types.ServiceData

If true, use do not call lists option.

setUseDoNotCallLists(FieldRequest) - Method in class altitude.integrationServer.types.ServiceUpdateRequestBase

If true, use do not call lists option.

setUseMappingGroupsByDnis(boolean) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayData

Use mapping groups by dnis.

setUseMappingGroupsByDnis(FieldRequest) - Method in class altitude.integrationServer.types.CampaignTelephonyGatewayRequest

Use mapping groups by dnis.

setUserContext(Object) - Method in interface altitude.integrationServer.iJavaApi.IEntity

Sets the object that contains application data about this entity.

setUserDefinedMedias(MediaInfo[]) - Method in class altitude.integrationServer.types.AgentInfo

Information about the user defined medias.

setUserDefinedMedias(MediaInfo[]) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the user-defined medias.

setUserDefinedMedias(MediaInfo[]) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the user-defined medias.

setUserName(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddressRequest

Username of the email address.

setUserName(FieldRequest) - Method in class altitude.integrationServer.types.CampaignOutboundEmailAddressRequest

Username of the email address.

setUserName(FieldRequest) - Method in class altitude.integrationServer.types.RouterAfinitiUpdateRequest

User name.

setUserName(String) - Method in class altitude.integrationServer.types.CampaignInboundEmailAddress

Name of the user.

setUserName(String) - Method in class altitude.integrationServer.types.CampaignOutboundEmailAddress

Name of the user.

setUserName(String) - Method in class altitude.integrationServer.types.RouterAfinitiData

User name.

setUsesDoNotCallList(boolean) - Method in class altitude.integrationServer.events.ContactLoadedEvent

If true, the do not call list is used.

setUsesDoNotCallList(boolean) - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction

If true, use the do not call list.

setUsesDoNotCallList(boolean) - Method in class altitude.integrationServer.types.Contact

If true, the contact uses a do not call list.

setUsesDoNotCallList(boolean) - Method in class altitude.integrationServer.types.DataTransactionData

If true, the do not call list is used.

setUsesDoNotCallList(boolean) - Method in class altitude.integrationServer.types.DataTransactionEventData

If true, the do not call list is used.

setUsesDoNotCallList(FieldRequest) - Method in class altitude.integrationServer.types.ContactResubmitRequest

New uses do not call list.

setUsesDoNotCallList(FieldRequest) - Method in class altitude.integrationServer.types.ContactUpdateRequestBase

If true, the contact uses a do not call list.

setUsesDoNotCallList(FieldRequest) - Method in class altitude.integrationServer.types.DataTransactionDataRequest

If true, the do not call list is used.

setUsesPhoneScheduleRules(boolean) - Method in class altitude.integrationServer.types.CampaignData

Uses phone schedule rules in outbound.

setUsesPhoneScheduleRules(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Uses phone schedule rules in outbound.

setUsesUniqueIdInDoNotCallList(boolean) - Method in class altitude.integrationServer.types.CampaignData

Uses contact profile unique identifiers in do not call list checks.

setUsesUniqueIdInDoNotCallList(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Uses contact profile unique identifiers in do not call lists checks.

setUtcOffset(int) - Method in class altitude.integrationServer.types.TimeZone

Difference, in minutes, between the local time and the coordinated universal time (UTC).

setUtcOffset(FieldRequest) - Method in class altitude.integrationServer.types.TimeZoneCreateRequest

Difference, in minutes, between the local time and the coordinated universal time (UTC).

setValidityTime(FieldRequest) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilterRequest

Filter if a duplicate email is received within the specified period of time.

setValidityTime(Duration) - Method in class altitude.integrationServer.types.CampaignInboundEmailFilter

Filter if a duplicate email is received within the specified period of time.

setValue(double) - Method in class altitude.integrationServer.types.TemplateParameterCurrency

The ammount

setValue(int) - Method in class altitude.integrationServer.types.AgentSkill

Value of the skill.

setValue(int) - Method in class altitude.integrationServer.types.EnumeratedField

Value of the enumerated field.

setValue(FieldRequest) - Method in class altitude.integrationServer.types.AgentSkillRequest

Value of the skill.

setValue(FieldRequest) - Method in class altitude.integrationServer.types.EnumeratedFieldRequest

Value of the enumerated value.

setValue(String) - Method in class altitude.integrationServer.types.Attribute

Value of the attribute.

setValue(String) - Method in class altitude.integrationServer.types.OxeSynchroEventLogQualifier

Text of the system event qualifier.

setValue(String) - Method in class altitude.integrationServer.types.SystemEventLogQualifier

Text of the system event qualifier.

setValue(T) - Method in class altitude.integrationServer.types.EntityRequest

Value

setValue(T) - Method in class altitude.integrationServer.types.FieldRequest

Value

setValue(T) - Method in class altitude.integrationServer.types.UploadRequest

Value

setVersionNumber(int) - Method in class altitude.integrationServer.types.WorkflowDefinitionVersion

Version number.

setVersionNumber(int) - Method in class altitude.integrationServer.types.WorkflowTaskDefinitionVersion

Version number.

setViber(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

Viber account.

setViber(MediaInfo) - Method in class altitude.integrationServer.types.AgentInfo

Information about the Viber media.

setViber(MediaInfo) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the Viber media.

setViber(MediaInfo) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the Viber media.

setViber(String) - Method in class altitude.integrationServer.types.ContactProfileBase

Viber account.

setVisibleOnAgent(boolean) - Method in class altitude.integrationServer.types.ManualNotReadyReason

If true, the not ready reason is visible on agent.

setVisibleOnAgent(boolean) - Method in class altitude.integrationServer.types.NotReadyReasonData

If true, the not ready reason is visible on agent.

setVisibleOnAgent(boolean) - Method in class altitude.integrationServer.types.NotReadyReasonEventData

If true, the not ready reason is visible on agent.

setWaitingTime(Duration) - Method in class altitude.integrationServer.types.QueueStatus

Time that the interaction has been in the queue.

setWasRecovered(boolean) - Method in class altitude.integrationServer.types.EmailEventData

If true, the email was recovered.

setWasRecovered(boolean) - Method in class altitude.integrationServer.types.EmailInteractionData

If true, the email was recovered.

setWasRecovered(boolean) - Method in class altitude.integrationServer.types.SocialEventData

If true, the social was recovered.

setWasRecovered(boolean) - Method in class altitude.integrationServer.types.SocialInteractionData

If true, the social was recovered.

setWasRecovered(boolean) - Method in class altitude.integrationServer.types.WorkflowEventData

If true, the interaction was recovered.

setWasRecovered(boolean) - Method in class altitude.integrationServer.types.WorkflowInteractionData

If true, the interaction was recovered.

setWasRestarted(boolean) - Method in class altitude.integrationServer.events.DataTransactionEndedEvent

If true, the data transaction was restarted.

setWebChat(MediaInfo) - Method in class altitude.integrationServer.types.AgentInfo

Information about the WebChat media.

setWebChat(MediaInfo) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the WebChat media.

setWebChat(MediaInfo) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the WebChat media.

setWebRtc(RoleWebRtcConfiguration) - Method in class altitude.integrationServer.types.RoleData

WebRTC configuration

setWebRtc(RoleWebRtcConfigurationRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

WebRTC configuration

setWeek(FieldRequest) - Method in class altitude.integrationServer.types.DaylightTimeRequest

Week for the DST to become active.

setWeek(WeekOfMonth) - Method in class altitude.integrationServer.types.DaylightTime

Week for the DST to become active.

setWeekday(DayOfWeek) - Method in class altitude.integrationServer.types.DaylightTime

Day of the week for the DST to become active.

setWeekday(FieldRequest) - Method in class altitude.integrationServer.types.DaylightTimeRequest

Day of the week for the DST to become active.

setWeight(double) - Method in class altitude.integrationServer.types.SkillInProfile

Weight of the skill.

setWhatsApp(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileRequest

WhatsApp number.

setWhatsApp(MediaInfo) - Method in class altitude.integrationServer.types.AgentInfo

Information about the WhatsApp media.

setWhatsApp(MediaInfo) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the WhatsApp media.

setWhatsApp(MediaInfo) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the WhatsApp media.

setWhatsApp(String) - Method in class altitude.integrationServer.types.ContactProfileBase

WhatsApp number.

setWithContactLoaded(boolean) - Method in class altitude.integrationServer.types.SessionInfo

If true, the session is with contact loaded.

setWithDataTransaction(boolean) - Method in class altitude.integrationServer.types.AgentFindData

If true, the agent is handling a session.

setWithDataTransaction(boolean) - Method in class altitude.integrationServer.types.AgentInCampaignInfo

If true, the agent is handling a data transaction.

setWithDataTransaction(boolean) - Method in class altitude.integrationServer.types.AgentInfo

If true, the agent is handling a data transaction.

setWithDataTransaction(boolean) - Method in class altitude.integrationServer.types.AgentStatus

If true, the agent is handling a data transaction.

setWithDataTransaction(boolean) - Method in class altitude.integrationServer.types.SessionInfo

If true, the session is with data transaction.

setWithEmail(boolean) - Method in class altitude.integrationServer.types.AgentFindData

If true, the agent is handling an email interaction.

setWithEmailInteraction(boolean) - Method in class altitude.integrationServer.types.AgentStatus

If true, the agent is handling an email interaction.

setWithEmailInteraction(boolean) - Method in class altitude.integrationServer.types.SessionInfo

If true, the session is with email interaction.

setWithInstantMessaging(boolean) - Method in class altitude.integrationServer.types.AgentFindData

If true, the agent is handling an instant messaging interaction.

setWithInstantMessagingInteraction(boolean) - Method in class altitude.integrationServer.types.AgentStatus

If true, the agent is handling an instant messaging interaction.

setWithInstantMessagingInteraction(boolean) - Method in class altitude.integrationServer.types.SessionInfo

If true, the session is with instant messaging interaction.

setWithInteraction(boolean) - Method in class altitude.integrationServer.types.AgentInCampaignInfo

If true, the agent is handling an interaction.

setWithInteraction(boolean) - Method in class altitude.integrationServer.types.AgentInCampaignMediaInfo

If true, the agent is handling a data transaction.

setWithInteraction(boolean) - Method in class altitude.integrationServer.types.AgentInfo

If true, the agent is handling an interaction.

setWithInteraction(boolean) - Method in class altitude.integrationServer.types.MediaInfo

If true, the media is with interaction.

setWithInteraction(boolean) - Method in class altitude.integrationServer.types.SkillProfileMediaInfo

If true, the agents are handling an interaction.

setWithPhoneInteraction(boolean) - Method in class altitude.integrationServer.types.AgentStatus

If true, the agent is handling a phone interaction.

setWithPhoneInteraction(boolean) - Method in class altitude.integrationServer.types.SessionInfo

If true, the session is with phone interaction.

setWithSession(boolean) - Method in class altitude.integrationServer.types.AgentFindData

If true, the agent is handling a session.

setWithSocialInteraction(boolean) - Method in class altitude.integrationServer.types.AgentStatus

If true, the agent is handling a social interaction.

setWithSocialInteraction(boolean) - Method in class altitude.integrationServer.types.SessionInfo

If true, the session is with social interaction.

setWithTelephony(boolean) - Method in class altitude.integrationServer.types.AgentFindData

If true, the agent is handling a phone interaction.

setWithWorkflow(boolean) - Method in class altitude.integrationServer.types.AgentFindData

If true, the agent is handling a workflow interaction.

setWithWorkflowInteraction(boolean) - Method in class altitude.integrationServer.types.AgentStatus

If true, the agent is handling a workflow interaction.

setWithWorkflowInteraction(boolean) - Method in class altitude.integrationServer.types.SessionInfo

If true, the session is with workflow interaction.

setWorkflow(MediaInfo) - Method in class altitude.integrationServer.types.AgentInfo

Information about the workflow media.

setWorkflow(MediaInfo) - Method in class altitude.integrationServer.types.CampaignInfo

Information about the workflow media.

setWorkflow(MediaInfo) - Method in class altitude.integrationServer.types.ServiceInfo

Information about the workflow media.

setWorkflow(WorkflowEventData) - Method in class altitude.integrationServer.events.IncomingSessionEvent

Represents the data of a workflow event.

setWorkflow(WorkflowPendingWork) - Method in class altitude.integrationServer.types.PendingWork

The specific workflow data.

setWorkflowDefinitionBasePermission(WorkflowDefinitionBasePermission) - Method in class altitude.integrationServer.types.RoleData

Workflow definition base permission

setWorkflowDefinitionBasePermission(WorkflowDefinitionBasePermissionRequest) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Workflow definition base permission

setWorkflowDefinitionId(int) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

Identifier of the workflow definition.

setWorkflowDefinitionId(int) - Method in class altitude.integrationServer.types.InteractionThread

Identifier of the workflow definition.

setWorkflowDefinitionId(int) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

Identifier of the workflow definition.

setWorkflowDefinitionId(int) - Method in class altitude.integrationServer.types.WorkflowEventData

Identifier of the workflow definition.

setWorkflowDefinitionId(int) - Method in class altitude.integrationServer.types.WorkflowInteractionData

Identifier of the workflow definition.

setWorkflowDefinitionId(int) - Method in class altitude.integrationServer.types.WorkflowPendingWork

Identifier of the workflow definition.

setWorkflowDefinitionName(String) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

Name of the workflow definition.

setWorkflowDefinitionName(String) - Method in class altitude.integrationServer.types.InteractionThread

Name of the workflow definition.

setWorkflowDefinitionName(String) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

Name of the workflow definition.

setWorkflowDefinitionName(String) - Method in class altitude.integrationServer.types.RoleWorkflowDefinitionPermission

Workflow definition name

setWorkflowDefinitionName(String) - Method in class altitude.integrationServer.types.RoleWorkflowDefinitionPermissionRequest

Workflow definition name

setWorkflowDefinitionName(String) - Method in class altitude.integrationServer.types.WorkflowInteractionData

Name of the workflow definition.

setWorkflowDefinitionName(String) - Method in class altitude.integrationServer.types.WorkflowPendingWork

Name of the workflow definition.

setWorkflowDefinitionPermissionRequests(EntityRequest[]) - Method in class altitude.integrationServer.types.RoleUpdateRequestBase

Workflow definition permission requests

setWorkflowHandlingTimeout(Duration) - Method in class altitude.integrationServer.types.CampaignMediaConfiguration

Timeout of the workflow wrap-up.

setWorkflowNotes(String) - Method in class altitude.integrationServer.types.WorkflowInteractionData

Workflow notes.

setWorkflowPickUp(boolean) - Method in class altitude.integrationServer.types.GeneralInterfaceConfiguration

Workflow pick up

setWorkflowPickUp(FieldRequest) - Method in class altitude.integrationServer.types.GeneralInterfaceConfigurationRequest

Workflow pick up

setWorkflowPriority(WorkflowPriority) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

Priority of the workflow.

setWorkflowPriority(WorkflowPriority) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

Priority of the workflow.

setWorkflowPriority(WorkflowPriority) - Method in class altitude.integrationServer.types.WorkflowPendingWork

Priority of the workflow.

setWorkflowProcessId(int) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

Identifier of the workflow process.

setWorkflowProcessId(int) - Method in class altitude.integrationServer.types.InteractionThread

Identifier of the workflow process.

setWorkflowProcessId(int) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

Identifier of the workflow process.

setWorkflowProcessId(int) - Method in class altitude.integrationServer.types.WorkflowEventData

Identifier of the workflow process.

setWorkflowProcessId(int) - Method in class altitude.integrationServer.types.WorkflowInteractionData

Identifier of the workflow process.

setWorkflowProcessId(int) - Method in class altitude.integrationServer.types.WorkflowPendingWork

Identifier of the workflow process.

setWorkflowProcessNotesById(int, String) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager

Sets the workflow process notes.

setWorkflowProcessNotesByUniqueId(String, String) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager

Sets the workflow process notes.

setWorkflowProcessStatus(WorkflowProcessStatus) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

Status of the workflow process.

setWorkflowProcessUniqueId(String) - Method in class altitude.integrationServer.types.InProgressWorkflowProcessTaskBase

Unique identifier of the workflow process.

setWorkflowProcessUniqueId(String) - Method in class altitude.integrationServer.types.InteractionThread

Unique identifier of the workflow process.

setWorkflowProcessUniqueId(String) - Method in class altitude.integrationServer.types.QueuedAgentPickUpTask

Unique identifier of the workflow process.

setWorkflowProcessUniqueId(String) - Method in class altitude.integrationServer.types.WorkflowInteractionData

Unique identifier of the workflow process.

setWorkflowProcessUniqueId(String) - Method in class altitude.integrationServer.types.WorkflowPendingWork

Unique identifier of the workflow process.

setWorkflowTaskId(int) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Identifier of the workflow task.

setWorkforceManagement(FieldRequest) - Method in class altitude.integrationServer.types.AgentPermissionRequestBase

Workforce management

setWorkforceManagement(FieldRequest) - Method in class altitude.integrationServer.types.CampaignPermissionRequestBase

Workforce management

setWorkforceManagement(FieldRequest) - Method in class altitude.integrationServer.types.CategoryPermissionRequestBase

Workforce management

setWorkforceManagement(FieldRequest) - Method in class altitude.integrationServer.types.InstancePermissionRequestBase

Workforce management

setWorkforceManagement(FieldRequest) - Method in class altitude.integrationServer.types.RecordingPermissionRequestBase

Workforce management

setWorkforceManagement(FieldRequest) - Method in class altitude.integrationServer.types.RolePermissionRequestBase

Workforce management

setWorkforceManagement(FieldRequest) - Method in class altitude.integrationServer.types.ServicePermissionRequestBase

Workforce management

setWorkforceManagement(FieldRequest) - Method in class altitude.integrationServer.types.TeamPermissionRequestBase

Workforce management

setWorkforceManagement(Permission) - Method in class altitude.integrationServer.types.AgentPermissionBase

Workforce management

setWorkforceManagement(Permission) - Method in class altitude.integrationServer.types.CampaignPermissionBase

Workforce management

setWorkforceManagement(Permission) - Method in class altitude.integrationServer.types.CategoryPermissionBase

Workforce management

setWorkforceManagement(Permission) - Method in class altitude.integrationServer.types.InstancePermissionBase

Workforce management

setWorkforceManagement(Permission) - Method in class altitude.integrationServer.types.RecordingPermissionBase

Workforce management

setWorkforceManagement(Permission) - Method in class altitude.integrationServer.types.RolePermissionBase

Workforce management

setWorkforceManagement(Permission) - Method in class altitude.integrationServer.types.ServicePermissionBase

Workforce management

setWorkforceManagement(Permission) - Method in class altitude.integrationServer.types.TeamPermissionBase

Workforce management

setWorkstation(String) - Method in class altitude.integrationServer.events.LoginEvent

Name of the workstation of the agent.

setWrapUpDuration(Duration) - Method in class altitude.integrationServer.types.InteractionThreadScriptSessionBase

Wrap up duration.

setWrapUpTimeoutConnected(FieldRequest) - Method in class altitude.integrationServer.types.CampaignUpdateRequestBase

Wrap up timeout for telephony and instant messaging interactions.

setWrapUpTimeoutConnected(Duration) - Method in class altitude.integrationServer.types.CampaignData

Wrap up timeout for telephony and instant messaging interactions.

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.AgentPermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.CampaignPermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.CategoryPermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.ConsentAuditPermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.ConsentPermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.ContactPermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyPermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestPermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.ContactProfilePermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.DirectoryPermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.DocumentPermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.EmailGatewayPermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.FloorPlanPermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.InstancePermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.PrivacyCategoryPermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.PurposePermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.RecordingPermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.ReportTemplatePermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.RolePermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.SavedReportPermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.ScheduledReportPermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.ServicePermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.SitePermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.TeamPermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.TelephonyGatewayPermissionRequestBase

Write

setWrite(FieldRequest) - Method in class altitude.integrationServer.types.WorkflowDefinitionPermissionRequestBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.AgentPermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.CampaignPermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.CategoryPermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.ConsentAuditPermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.ConsentPermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.ContactPermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.ContactProfileFieldPrivacyPermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.ContactProfileGdprRequestPermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.ContactProfilePermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.DirectoryPermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.DocumentPermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.EmailGatewayPermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.FloorPlanPermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.InstancePermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.PrivacyCategoryPermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.PurposePermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.RecordingPermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.ReportTemplatePermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.RolePermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.SavedReportPermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.ScheduledReportPermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.ServicePermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.SitePermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.TeamPermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.TelephonyGatewayPermissionBase

Write

setWrite(Permission) - Method in class altitude.integrationServer.types.WorkflowDefinitionPermissionBase

Write

setXml2CsvOutcome(SavedReportPublishStatus) - Method in class altitude.integrationServer.types.SavedReport

XML to CSV outcome.

setXml2ExcelOutcome(SavedReportPublishStatus) - Method in class altitude.integrationServer.types.SavedReport

XML to excel outcome.

setXml2RichOutcome(SavedReportPublishStatus) - Method in class altitude.integrationServer.types.SavedReport

XML to rich outcome.

setYear(int) - Method in class altitude.integrationServer.types.DayDefinitionYear

Year of the day definition year.

Severe - Enum constant in enum class altitude.integrationServer.types.SystemEventSeverity

The system event is severe.

Severity - Enum constant in enum class altitude.integrationServer.types.SystemEventLogBuiltInColumn

Severity

ShortCallLimit - Enum constant in enum class altitude.integrationServer.types.CampaignBuiltInColumn

Short Call Limit

ShortCalls - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

shutdown(String, boolean, String, AuthenticationType, String, String, boolean) - Method in interface altitude.integrationServer.iJavaApi.IContactCenterManager

Sets the instance offline.

Shutdown - Enum constant in enum class altitude.integrationServer.types.LogoutType

Shutdown.

ShutdownEvolution - Class in altitude.integrationServer.types

Holds information about the shutdown evolution.

ShutdownEvolution() - Constructor for class altitude.integrationServer.types.ShutdownEvolution

ShutdownEvolutionStatus - Enum Class in altitude.integrationServer.types

Represents the types of shutdown evolution status.

ShutdownEvolutionTask - Enum Class in altitude.integrationServer.types

Represents the types of shutdown evolution tasks.

ShutdownInitialState - Enum constant in enum class altitude.integrationServer.types.ShutdownEvolutionTask

Shutdown initial state.

ShutingDown - Enum constant in enum class altitude.integrationServer.types.InstanceRunningMode

Shuting down.

ShuttingDownProcess - Enum constant in enum class altitude.integrationServer.types.ShutdownEvolutionTask

Shutting down process.

SiemensHipath4000Csta - Enum constant in enum class altitude.integrationServer.types.SwitchType

Unify OpenScape 4000

SIGN_OFF_NOT_READY_REASON_NAME - Static variable in class altitude.integrationServer.types.Constants

Name of the not ready on signoff not ready reason.

signOff(boolean) - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaign

Signs off the agent from the campaign.

SignOff - Enum constant in enum class altitude.integrationServer.types.AgentInCampaignOperation

Sign off.

SignOff - Enum constant in enum class altitude.integrationServer.types.BuiltInNotReadyReason

Not ready on signoff

signOn(boolean) - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaign

Signs in the agent in the campaign.

SignOn - Enum constant in enum class altitude.integrationServer.types.AgentInCampaignOperation

Sign on.

SilenceDetected - Enum constant in enum class altitude.integrationServer.types.RecordingTerminationReason

Silence detected.

Simulator - Enum constant in enum class altitude.integrationServer.types.BuiltInRecorderType

Simulator voice recorder.

SimulatorDnis - Enum constant in enum class altitude.integrationServer.types.EntityType

Simulator DNIS

SimulatorInboundGenerator - Enum constant in enum class altitude.integrationServer.types.EntityType

Inbound Generator

SingleSignOn - Enum constant in enum class altitude.integrationServer.types.AuthenticationMode

Single Sign On.

SingleStepTransfer - Enum constant in enum class altitude.integrationServer.types.BlindTransferMode

Single step transfer.

SingletonSelectWithMoreThanOneRow - Enum constant in enum class altitude.integrationServer.types.DBStatus

Singleton select returned more than one row.

Site - Enum constant in enum class altitude.integrationServer.types.BuiltInDimension

Site dimension

Site - Enum constant in enum class altitude.integrationServer.types.EntityType

Site

SiteBasePermission - Class in altitude.integrationServer.types

Represents the site base permission

SiteBasePermission() - Constructor for class altitude.integrationServer.types.SiteBasePermission

SiteBasePermissionRequest - Class in altitude.integrationServer.types

Represents the site base permission request

SiteBasePermissionRequest() - Constructor for class altitude.integrationServer.types.SiteBasePermissionRequest

SiteCreateRequest - Class in altitude.integrationServer.types

Contains the data used to create a site.

SiteCreateRequest() - Constructor for class altitude.integrationServer.types.SiteCreateRequest

SiteId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Site ID

SiteId - Enum constant in enum class altitude.integrationServer.types.SystemEventLogBuiltInColumn

Site ID

SiteId - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType

Site.

SiteName - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Site

SiteName - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType

Site name.

SitePermissionBase - Class in altitude.integrationServer.types

Represents the site permission base

SitePermissionBase() - Constructor for class altitude.integrationServer.types.SitePermissionBase

SitePermissionRequestBase - Class in altitude.integrationServer.types

Represents the site permission request base

SitePermissionRequestBase() - Constructor for class altitude.integrationServer.types.SitePermissionRequestBase

SiteRolePermission - Class in altitude.integrationServer.types

Represents the site role permission

SiteRolePermission() - Constructor for class altitude.integrationServer.types.SiteRolePermission

SiteRolePermissionRequest - Class in altitude.integrationServer.types

Represents the site role permission request

SiteRolePermissionRequest() - Constructor for class altitude.integrationServer.types.SiteRolePermissionRequest

SizeLimitExceeded - Enum constant in enum class altitude.integrationServer.types.SavedReportStatus

Report size limit exceeded.

SizeScoringQueue - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType

Size of scoring queue

Skill - Class in altitude.integrationServer.types

Represents the name and identifier of the skill.

Skill - Enum constant in enum class altitude.integrationServer.types.EntityType

Skill

Skill() - Constructor for class altitude.integrationServer.types.Skill

SkillInProfile - Class in altitude.integrationServer.types

Represents a skill in a profile.

SkillInProfile() - Constructor for class altitude.integrationServer.types.SkillInProfile

SkillProfile - Enum constant in enum class altitude.integrationServer.types.BuiltInDimension

SkillProfile dimension

SkillProfile - Enum constant in enum class altitude.integrationServer.types.EntityType

Skill Profile

SkillProfileId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Skill Profile ID

SkillProfileId - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn

Skill Profile ID

SkillProfileId - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Skill Profile ID

SkillProfileId - Enum constant in enum class altitude.integrationServer.types.InteractionThreadBuiltInColumn

Skill Profile ID

SkillProfileId - Enum constant in enum class altitude.integrationServer.types.SystemEventLogBuiltInColumn

Skill Profile ID

SkillProfileId - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType

Skill Profile.

SkillProfileInCampaign - Enum constant in enum class altitude.integrationServer.types.EntityType

Skill Profile In Campaign

SkillProfileMediaInfo - Class in altitude.integrationServer.types

Represents the media information about agents with a skill profile.

SkillProfileMediaInfo() - Constructor for class altitude.integrationServer.types.SkillProfileMediaInfo

SkillProfileMonitorable - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Skill Profile Monitorable

SkillProfileName - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Skill Profile

SkillProfileName - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn

Skill Profile

SkillProfileName - Enum constant in enum class altitude.integrationServer.types.ContactHistoryBuiltInColumn

Skill Profile

SkillProfileName - Enum constant in enum class altitude.integrationServer.types.ContactProfileInProgressWorkflowBuiltInColumn

Skill Profile

SkillProfileName - Enum constant in enum class altitude.integrationServer.types.ContactProfileInteractionHistoryBuiltInColumn

Skill Profile

SkillProfileName - Enum constant in enum class altitude.integrationServer.types.ContactProfileQueuedEmailBuiltInColumn

Skill Profile

SkillProfileName - Enum constant in enum class altitude.integrationServer.types.ContactProfileQueuedSocialBuiltInColumn

Skill Profile

SkillProfileName - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Skill Profile

SkillProfileName - Enum constant in enum class altitude.integrationServer.types.InteractionThreadBuiltInColumn

Skill Profile

SkillProfileName - Enum constant in enum class altitude.integrationServer.types.PendingWorkBuiltInColumn

Skill Profile

SkillProfileName - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn

Skill Profile

SkillProfileName - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn

Skill Profile

SkillProfileName - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn

Skill Profile

SkillProfileName - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType

Skill profile name.

SkillsChangedAdapter - Class in altitude.integrationServer.events

Adapter for handling SkillsChangedEvent events.

SkillsChangedAdapter() - Constructor for class altitude.integrationServer.events.SkillsChangedAdapter

SkillsChangedEvent - Class in altitude.integrationServer.events

Notifies the instance that the skills configuration changed.

SkillsChangedEvent() - Constructor for class altitude.integrationServer.events.SkillsChangedEvent

SkillsChangedListener - Interface in altitude.integrationServer.events

Interface for handling SkillsChangedEvent events.

Sms - Enum constant in enum class altitude.integrationServer.types.AddressType

SMS number.

Sms - Enum constant in enum class altitude.integrationServer.types.BuiltInMedia

SMS.

Sms - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn

SMS

Sms - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn

SMS

Sms - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

SMS

Sms - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn

SMS

Sms - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn

SMS

Sms - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn

SMS

Sms - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn

SMS

Sms - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn

SMS

Sms - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn

SMS

SMS_BUILT_IN_MEDIA_NAME - Static variable in class altitude.integrationServer.types.Constants

Name of the SMS built-in media.

Social - Enum constant in enum class altitude.integrationServer.types.MediaType

Social media.

SocialAdapter - Class in altitude.integrationServer.events

Adapter for handling SocialEvent events.

SocialAdapter() - Constructor for class altitude.integrationServer.events.SocialAdapter

SocialDocumentData - Class in altitude.integrationServer.types

Holds information and the content of the social document.

SocialDocumentData() - Constructor for class altitude.integrationServer.types.SocialDocumentData

SocialDocumentId - Enum constant in enum class altitude.integrationServer.types.ContactProfileQueuedSocialBuiltInColumn

Social Document Id

SocialDocumentId - Enum constant in enum class altitude.integrationServer.types.PendingWorkBuiltInColumn

Social Document Id

SocialDocumentId - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn

Social Document Id

SocialDocumentId - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn

Social Document Id

SocialError - Enum Class in altitude.integrationServer.types

Represents the type of social error.

SocialErrorAdapter - Class in altitude.integrationServer.events

Adapter for handling SocialErrorEvent events.

SocialErrorAdapter() - Constructor for class altitude.integrationServer.events.SocialErrorAdapter

SocialErrorEvent - Class in altitude.integrationServer.events

Notifies that an social error occurred.

SocialErrorEvent() - Constructor for class altitude.integrationServer.events.SocialErrorEvent

SocialErrorListener - Interface in altitude.integrationServer.events

Interface for handling SocialErrorEvent events.

SocialEvent - Class in altitude.integrationServer.events

Represents an social event of a session.

SocialEvent() - Constructor for class altitude.integrationServer.events.SocialEvent

SocialEventData - Class in altitude.integrationServer.types

Represents the data in an social event.

SocialEventData() - Constructor for class altitude.integrationServer.types.SocialEventData

SocialEventRequest - Enum Class in altitude.integrationServer.types

Identifies the request that generated the event.

SocialEventType - Enum Class in altitude.integrationServer.types

Represents the type of a SocialEvent.

SocialInbound - Enum constant in enum class altitude.integrationServer.types.SessionCreationMode

Social inbound.

SocialInteractionData - Class in altitude.integrationServer.types

Holds information about a social interaction.

SocialInteractionData() - Constructor for class altitude.integrationServer.types.SocialInteractionData

SocialInteractionState - Enum Class in altitude.integrationServer.types

Represents the state of a social interaction.

SocialListener - Interface in altitude.integrationServer.events

Interface for handling SocialEvent events.

SocialMediaCanDo - Class in altitude.integrationServer.types

Represents the operations that the agent can perform on socials.

SocialMediaCanDo() - Constructor for class altitude.integrationServer.types.SocialMediaCanDo

SocialMediaRequestErrorMessage - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType

Social Media Gateway - Request Error Msg.

SocialMediaRequestType - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType

Social Media Gateway - Request Type.

SocialMediaSocialErrorListener - Interface in altitude.integrationServer.iJavaApi

Interface for handling SocialErrorEvent events.

SocialMediaSocialListener - Interface in altitude.integrationServer.iJavaApi

Interface for handling SocialEvent events.

SocialMediaSocialProgressListener - Interface in altitude.integrationServer.iJavaApi

Interface for handling SocialProgressEvent events.

SocialPendingWork - Class in altitude.integrationServer.types

Represents the specific data for a PendingWork of type PendingWorkType.Email and media type MediaType.Social.

SocialPendingWork() - Constructor for class altitude.integrationServer.types.SocialPendingWork

SocialPreview - Enum constant in enum class altitude.integrationServer.types.SessionCreationMode

Social preview.

SocialProgress - Enum Class in altitude.integrationServer.types

Information for the agents about the evolution of social interactions.

SocialProgressAdapter - Class in altitude.integrationServer.events

Adapter for handling SocialProgressEvent events.

SocialProgressAdapter() - Constructor for class altitude.integrationServer.events.SocialProgressAdapter

SocialProgressBaseAdapter - Class in altitude.integrationServer.events

Adapter for handling SocialProgressBaseEvent events.

SocialProgressBaseAdapter() - Constructor for class altitude.integrationServer.events.SocialProgressBaseAdapter

SocialProgressBaseEvent - Class in altitude.integrationServer.events

Base class for all the events related to the progress of an social interaction.

SocialProgressBaseEvent() - Constructor for class altitude.integrationServer.events.SocialProgressBaseEvent

SocialProgressBaseListener - Interface in altitude.integrationServer.events

Interface for handling SocialProgressBaseEvent events.

SocialProgressEvent - Class in altitude.integrationServer.events

Represents the event of the instance related to the progress of social interactions.

SocialProgressEvent() - Constructor for class altitude.integrationServer.events.SocialProgressEvent

SocialProgressListener - Interface in altitude.integrationServer.events

Interface for handling SocialProgressEvent events.

SocialRouting - Enum constant in enum class altitude.integrationServer.types.SessionCreationMode

Social routing.

SoftPhoneAllowedOperationsChangedAdapter - Class in altitude.integrationServer.events

Adapter for handling SoftPhoneAllowedOperationsChangedEvent events.

SoftPhoneAllowedOperationsChangedAdapter() - Constructor for class altitude.integrationServer.events.SoftPhoneAllowedOperationsChangedAdapter

SoftPhoneAllowedOperationsChangedEvent - Class in altitude.integrationServer.events

Notifies agents that the operations that can be performed have changed.

SoftPhoneAllowedOperationsChangedEvent() - Constructor for class altitude.integrationServer.events.SoftPhoneAllowedOperationsChangedEvent

SoftPhoneAllowedOperationsChangedListener - Interface in altitude.integrationServer.events

Interface for handling SoftPhoneAllowedOperationsChangedEvent events.

SoftPhoneCanDo - Class in altitude.integrationServer.types

Represents the operations that the agent can perform in the ISoftPhone.

SoftPhoneCanDo() - Constructor for class altitude.integrationServer.types.SoftPhoneCanDo

SoftPhoneMutedChangedAdapter - Class in altitude.integrationServer.events

Adapter for handling SoftPhoneMutedChangedEvent events.

SoftPhoneMutedChangedAdapter() - Constructor for class altitude.integrationServer.events.SoftPhoneMutedChangedAdapter

SoftPhoneMutedChangedEvent - Class in altitude.integrationServer.events

Notifies agents that the Muted property has changed.

SoftPhoneMutedChangedEvent() - Constructor for class altitude.integrationServer.events.SoftPhoneMutedChangedEvent

SoftPhoneMutedChangedListener - Interface in altitude.integrationServer.events

Interface for handling SoftPhoneMutedChangedEvent events.

SoftPhoneSoftPhoneAllowedOperationsChangedListener - Interface in altitude.integrationServer.iJavaApi

Interface for handling SoftPhoneAllowedOperationsChangedEvent events.

SoftPhoneSoftPhoneMutedChangedListener - Interface in altitude.integrationServer.iJavaApi

Interface for handling SoftPhoneMutedChangedEvent events.

SoftPhoneSoftPhoneSpeakerVolumeChangedListener - Interface in altitude.integrationServer.iJavaApi

Interface for handling SoftPhoneSpeakerVolumeChangedEvent events.

SoftPhoneSpeakerVolumeChange - Enum Class in altitude.integrationServer.types

Represents the ISoftPhone speaker volume change.

SoftPhoneSpeakerVolumeChangedAdapter - Class in altitude.integrationServer.events

Adapter for handling SoftPhoneSpeakerVolumeChangedEvent events.

SoftPhoneSpeakerVolumeChangedAdapter() - Constructor for class altitude.integrationServer.events.SoftPhoneSpeakerVolumeChangedAdapter

SoftPhoneSpeakerVolumeChangedEvent - Class in altitude.integrationServer.events

Notifies agents that the SpeakerVolume property has changed.

SoftPhoneSpeakerVolumeChangedEvent() - Constructor for class altitude.integrationServer.events.SoftPhoneSpeakerVolumeChangedEvent

SoftPhoneSpeakerVolumeChangedListener - Interface in altitude.integrationServer.events

Interface for handling SoftPhoneSpeakerVolumeChangedEvent events.

Spanish - Enum constant in enum class altitude.integrationServer.types.Culture

Spanish

SpecificDigitReceived - Enum constant in enum class altitude.integrationServer.types.MediaOperationTerminationCause

The media operation received a specific digit.

SpousePartner - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn

Spouse Partner

SpousePartner - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn

Spouse Partner

SpousePartner - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Spouse Partner

SpousePartner - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn

Spouse Partner

SpousePartner - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn

Spouse Partner

SpousePartner - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn

Spouse Partner

SpousePartner - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn

Spouse Partner

SpousePartner - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn

Spouse Partner

SpousePartner - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn

Spouse Partner

SqlCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi

Interface for handling CursorClosedEvent events.

SqlCustomError - Enum constant in enum class altitude.integrationServer.types.DBStatus

Custom SQL error.

SqlError - Enum constant in enum class altitude.integrationServer.types.DBStatus

Engine error.

SqlError - Enum constant in enum class altitude.integrationServer.types.SavedReportBuiltInColumn

Sql Error

sqlExecute(String) - Method in interface altitude.integrationServer.iJavaApi.ISqlRunner

Executes an SQL statement on the Altitude uCI Server as a transaction and returns the serial number, when supplied by the SQL DBMS.

sqlSelect(String) - Method in interface altitude.integrationServer.iJavaApi.ISqlRunner

Executes the SQL select statement on the Altitude uCI Server and returns an array with the resulting strings.

SqlTimeout - Enum constant in enum class altitude.integrationServer.types.DBStatus

SQL timeout.

Ssl - Enum constant in enum class altitude.integrationServer.types.EmailGatewayEncryptionType

Secure Sockets Layer.

SsStatusQualifier - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType

SS_STATUS qualifier

SsStatusValue - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType

SS_STATUS value

StAbortedBefConnIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StAbortedBefConnInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StAbortedBefConnMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Aborted before connection" state

StAbortedBefConnOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StAbortedBefConnTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Aborted before connection" state

StAbortedBefConnTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Aborted before connection" state

StAbortedNoAddrIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StAbortedNoAddrInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StAbortedNoAddrMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Aborted by No Addresses" state

StAbortedNoAddrOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StAbortedNoAddrTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Aborted by No Addresses" state

StAbortedNoAddrTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Aborted by No Addresses" state

start(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager

Starts the campaign.

start(String) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager

Starts the service.

Start - Enum constant in enum class altitude.integrationServer.types.AgentSkillOperationEvolution

Start of an agent skill update operation.

Start - Enum constant in enum class altitude.integrationServer.types.GatewayEventType

Start.

startDataTransaction() - Method in interface altitude.integrationServer.iJavaApi.IAgentInCampaign

Starts a data transaction.

Started - Enum constant in enum class altitude.integrationServer.types.CampaignState

The campaign is started.

Started - Enum constant in enum class altitude.integrationServer.types.ContactCreateStatus

Started.

Started - Enum constant in enum class altitude.integrationServer.types.ContactListState

Started.

Started - Enum constant in enum class altitude.integrationServer.types.ContactResubmitStatus

Started.

Started - Enum constant in enum class altitude.integrationServer.types.ContactUploadStatus

Started.

Started - Enum constant in enum class altitude.integrationServer.types.GatewayState

Started.

Started - Enum constant in enum class altitude.integrationServer.types.InteractionDetailedStatus

Started.

Started - Enum constant in enum class altitude.integrationServer.types.InteractionStatus

Started.

Started - Enum constant in enum class altitude.integrationServer.types.PhoneStatus

Started

Started - Enum constant in enum class altitude.integrationServer.types.QueuedEmailStatus

Started.

Started - Enum constant in enum class altitude.integrationServer.types.QueuedSocialStatus

Started.

Started - Enum constant in enum class altitude.integrationServer.types.ScheduledContactStatus

Started.

StartedByAgentId - Enum constant in enum class altitude.integrationServer.types.CampaignOperationLogBuiltInColumn

Started By Agent Id

StartedByAgentId - Enum constant in enum class altitude.integrationServer.types.InstanceOperationLogBuiltInColumn

Started By Agent Id

StartedByAgentName - Enum constant in enum class altitude.integrationServer.types.CampaignOperationLogBuiltInColumn

Started By Agent

StartedByAgentName - Enum constant in enum class altitude.integrationServer.types.InstanceOperationLogBuiltInColumn

Started By Agent

StartedWithoutCti - Enum constant in enum class altitude.integrationServer.types.GatewayState

Started without CTI link.

startEntityUploadTask() - Method in interface altitude.integrationServer.iJavaApi.IEntityUploader

Starts an entity upload task in the Altitude uCI Server.

startExternalInteractionRegistration(String, String, String, InteractionOrigin, String, String, boolean) - Method in interface altitude.integrationServer.iJavaApi.ICustomInteractionManager

Starts the registration of an external interaction.

startGateway(GatewayType, String) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager

Starts the gateway.

Starting - Enum constant in enum class altitude.integrationServer.types.BackgroundTaskStatus

Starting.

StartingUp - Enum constant in enum class altitude.integrationServer.types.ServiceState

The service is starting up.

StartMoment - Enum constant in enum class altitude.integrationServer.types.AgentInCampaignOperationLogBuiltInColumn

Start Moment

StartMoment - Enum constant in enum class altitude.integrationServer.types.AgentOperationLogBuiltInColumn

Start Moment

StartMoment - Enum constant in enum class altitude.integrationServer.types.CampaignOperationLogBuiltInColumn

Start Moment

StartMoment - Enum constant in enum class altitude.integrationServer.types.InstanceOperationLogBuiltInColumn

Start Moment

StartMoment - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType

Start moment.

startOutboundSocialInteraction(int, String, String, String, boolean, String, byte[]) - Method in interface altitude.integrationServer.iJavaApi.ISession

Sends an social document and returns the identifier of the social document.

startRecording(boolean, boolean) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia

Records the phone call.

StartRecording - Enum constant in enum class altitude.integrationServer.types.InstantMessagingRequest

Starts recording.

StartRecording - Enum constant in enum class altitude.integrationServer.types.PhoneRequest

Start recording.

StartScript - Enum constant in enum class altitude.integrationServer.types.SessionCreationMode

Start script.

StartWithoutCti - Enum constant in enum class altitude.integrationServer.types.GatewayEventType

Start without CTI.

startWorkflowProcessById(int) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager

Starts the workflow process.

startWorkflowProcessByUniqueId(String) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager

Starts the workflow process.

State - Enum constant in enum class altitude.integrationServer.types.CampaignBuiltInColumn

State

StateAlertingElapsed - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Elapsed time in "Alerting" state

StateAlertingN - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StateAlertingSince - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

"Alerting" state start moment

StateChanged - Enum constant in enum class altitude.integrationServer.types.EmailEventType

Interaction state changed.

StateChanged - Enum constant in enum class altitude.integrationServer.types.IMCustomInteractionEventType

State changed.

StateChanged - Enum constant in enum class altitude.integrationServer.types.InstantMessagingEventType

State changed.

StateChanged - Enum constant in enum class altitude.integrationServer.types.PhoneEventType

State changed.

StateChanged - Enum constant in enum class altitude.integrationServer.types.SocialEventType

Interaction state changed.

StateChanged - Enum constant in enum class altitude.integrationServer.types.WorkflowEventType

Interaction state changed.

StateClearedElapsed - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Elapsed time in "Cleared" state

StateClearedSince - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Cleared state moment

StateConnectedElapsed - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Elapsed time in "Connected" state

StateConnectedN - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StateConnectedSince - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

"Connected" state start moment

StateDialingElapsed - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Elapsed time in "Dialing" state

StateDialingN - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StateDialingSince - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

"Dialing" state start moment

StateExtendedElapsed - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Elapsed time in "Extended" state

StateExtendedN - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StateExtendedSince - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

"Extended" state start moment

StateHeldElapsed - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Elapsed time in "Held" state

StateHeldN - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StateHeldSince - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

"Held" state start moment

StatePreviewAnalysisElapsed - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Elapsed time in "Preview analysis" state

StatePreviewAnalysisN - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StatePreviewAnalysisSince - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

"Preview analysis" state start moment

StatePreviewRetryElapsed - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Elapsed time in "Preview retry" state

StatePreviewRetryN - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StatePreviewRetrySince - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

"Preview retry" state start moment

StateProcessingElapsed - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Elapsed time in "Processing" state

StateProcessingN - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StateProcessingSince - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

"Processing" state start moment

StateRoutingElapsed - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Elapsed time in "Routing" state

StateRoutingN - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StateRoutingSince - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

"Routing" state start moment

StateSetupElapsed - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Elapsed time in "Setup" state

StateSetupN - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StateSetupSince - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

"Setup" state start moment

StateWrapupElapsed - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Elapsed time in "Wrap-up" state

StateWrapupN - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StateWrapupSince - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

"Wrap-up" state start moment

StatisticalData - Class in altitude.integrationServer.types

Represents the statistics of an agent in a campaign.

StatisticalData() - Constructor for class altitude.integrationServer.types.StatisticalData

Status - Enum constant in enum class altitude.integrationServer.types.ContactProfileGdprRequestBuiltInColumn

Status

Status - Enum constant in enum class altitude.integrationServer.types.ContactProfileQueuedEmailBuiltInColumn

Status

Status - Enum constant in enum class altitude.integrationServer.types.ContactProfileQueuedSocialBuiltInColumn

Status

Status - Enum constant in enum class altitude.integrationServer.types.ContactProfileScheduledContactBuiltInColumn

Status

Status - Enum constant in enum class altitude.integrationServer.types.KBDocumentBuiltInColumn

Status

Status - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn

Status

Status - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn

Status

Status - Enum constant in enum class altitude.integrationServer.types.SavedReportBuiltInColumn

Status

Status - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn

Status

Status - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn

Status

Status - Enum constant in enum class altitude.integrationServer.types.WorkflowProcessBuiltInColumn

Status

StatusDetails - Enum constant in enum class altitude.integrationServer.types.ContactProfileGdprRequestBuiltInColumn

Status Details

StAutoReschInProgIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StAutoReschInProgInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StAutoReschInProgMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Automatically Rescheduled" state

StAutoReschInProgOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StAutoReschInProgTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Automatically Rescheduled" state

StAutoReschInProgTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Automatically Rescheduled" state

StBusSucAbortedIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StBusSucAbortedInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StBusSucAbortedMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Success-Aborted" state

StBusSucAbortedOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StBusSucAbortedTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Success-Aborted" state

StBusSucAbortedTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Success-Aborted" state

StBusSucCanceledIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StBusSucCanceledInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StBusSucCanceledMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Success-Canceled" state

StBusSucCanceledOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StBusSucCanceledTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Success-Canceled" state

StBusSucCanceledTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Success-Canceled" state

StBusSucDoneIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StBusSucDoneInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StBusSucDoneMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Success-Done" state

StBusSucDoneOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StBusSucDoneTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Success-Done" state

StBusSucDoneTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Success-Done" state

StBusSucInProgIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StBusSucInProgInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StBusSucInProgMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Success-Scheduled" state

StBusSucInProgOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StBusSucInProgTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Success-Scheduled" state

StBusSucInProgTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Success-Scheduled" state

StCanceledBefConnIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StCanceledBefConnInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StCanceledBefConnMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Canceled before connection" state

StCanceledBefConnOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StCanceledBefConnTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Canceled before connection" state

StCanceledBefConnTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Canceled before connection" state

StNonQualAbortedIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StNonQualAbortedInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StNonQualAbortedMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Non Qualified-Aborted" state

StNonQualAbortedOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StNonQualAbortedTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Non Qualified-Aborted" state

StNonQualAbortedTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Non Qualified-Aborted" state

StNonQualCanceledIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StNonQualCanceledInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StNonQualCanceledMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Non Qualified-Canceled" state

StNonQualCanceledOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StNonQualCanceledTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Non Qualified-Canceled" state

StNonQualCanceledTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Non Qualified-Canceled" state

StNonQualDoneIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StNonQualDoneInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StNonQualDoneMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Non Qualified-Done" state

StNonQualDoneOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StNonQualDoneTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Non Qualified-Done" state

StNonQualDoneTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Non Qualified-Done" state

StNonQualInProgIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StNonQualInProgInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StNonQualInProgMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Non Qualified-Scheduled" state

StNonQualInProgOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StNonQualInProgTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Non Qualified-Scheduled" state

StNonQualInProgTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Non Qualified-Scheduled" state

StNotTouchDoneIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StNotTouchDoneInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StNotTouchDoneMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Not Touched-Done" state

StNotTouchDoneOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StNotTouchDoneTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Not Touched-Done" state

StNotTouchDoneTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Not Touched-Done" state

StNotTouchInProgIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StNotTouchInProgInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StNotTouchInProgMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Not Touched-Scheduled" state

StNotTouchInProgOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StNotTouchInProgTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Not Touched-Scheduled" state

StNotTouchInProgTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Not Touched-Scheduled" state

stop(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager

Stops the campaign.

stop(String) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager

Stops the service.

Stop - Enum constant in enum class altitude.integrationServer.types.GatewayEventType

Stop.

stopGateway(GatewayType, String) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager

Stops the gateway.

stopMediaOperation() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia

Stop media operation.

StopMediaOperation - Enum constant in enum class altitude.integrationServer.types.PhoneRequest

Stop media operation.

Stopped - Enum constant in enum class altitude.integrationServer.types.CampaignState

The campaign is stopped.

Stopped - Enum constant in enum class altitude.integrationServer.types.ContactListState

Stopped.

Stopped - Enum constant in enum class altitude.integrationServer.types.EndDataTransactionState

Updates data and discards statistics.

Stopped - Enum constant in enum class altitude.integrationServer.types.GatewayState

Stopped.

Stopped - Enum constant in enum class altitude.integrationServer.types.InteractionDetailedStatus

Stopped.

Stopped - Enum constant in enum class altitude.integrationServer.types.InteractionStatus

Stopped.

stopRecording(boolean) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia

Stops recording the phone call.

StopRecording - Enum constant in enum class altitude.integrationServer.types.InstantMessagingRequest

Stops recording.

StopRecording - Enum constant in enum class altitude.integrationServer.types.PhoneRequest

Stop recording.

StQualAbortedIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StQualAbortedInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StQualAbortedMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Qualified-Aborted" state

StQualAbortedOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StQualAbortedTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Qualified-Aborted" state

StQualAbortedTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Qualified-Aborted" state

StQualCanceledIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StQualCanceledInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StQualCanceledMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Qualified-Canceled" state

StQualCanceledOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StQualCanceledTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Qualified-Canceled" state

StQualCanceledTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Qualified-Canceled" state

StQualDoneIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StQualDoneInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StQualDoneMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Qualified-Done" state

StQualDoneOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StQualDoneTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Qualified-Done" state

StQualDoneTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Qualified-Done" state

StQualInProgIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StQualInProgInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StQualInProgMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Qualified-Scheduled" state

StQualInProgOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StQualInProgTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Qualified-Scheduled" state

StQualInProgTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Qualified-Scheduled" state

StrategyCenterVersionRecovery - Enum constant in enum class altitude.integrationServer.types.EntityType

Strategy center version recovery

StrategyRecoveryPersistentLog - Enum constant in enum class altitude.integrationServer.types.EntityType

Strategy recovery persistent log

StUnsucAbortedIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StUnsucAbortedInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StUnsucAbortedMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Unsuccessful-Aborted" state

StUnsucAbortedOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StUnsucAbortedTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Unsuccessful-Aborted" state

StUnsucAbortedTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Unsuccessful-Aborted" state

StUnsucCanceledIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StUnsucCanceledInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StUnsucCanceledMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Unsuccessful-Canceled" state

StUnsucCanceledOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StUnsucCanceledTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Unsuccessful-Canceled" state

StUnsucCanceledTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Unsuccessful-Canceled" state

StUnsucDoneIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StUnsucDoneInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StUnsucDoneMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Unsuccessful-Done" state

StUnsucDoneOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StUnsucDoneTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Unsuccessful-Done" state

StUnsucDoneTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Unsuccessful-Done" state

StUnsucInProgIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StUnsucInProgInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StUnsucInProgMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Maximum time in "Unsuccessful-Scheduled" state

StUnsucInProgOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

StUnsucInProgTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Total time in "Unsuccessful-Scheduled" state

StUnsucInProgTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

Average time in "Unsuccessful-Scheduled" state

SubCallType - Enum Class in altitude.integrationServer.types

Represents the types of sub call types.

SubCallTypeChanged - Enum constant in enum class altitude.integrationServer.types.PhoneEventType

Call sub type changed.

Subject - Enum constant in enum class altitude.integrationServer.types.CampaignInboundEmailFilterFieldType

Subject

Subject - Enum constant in enum class altitude.integrationServer.types.ContactProfileQueuedEmailBuiltInColumn

Subject

Subject - Enum constant in enum class altitude.integrationServer.types.ContactProfileQueuedSocialBuiltInColumn

Subject

Subject - Enum constant in enum class altitude.integrationServer.types.InteractionThreadBuiltInColumn

Subject

Subject - Enum constant in enum class altitude.integrationServer.types.KBDocumentBuiltInColumn

Subject

Subject - Enum constant in enum class altitude.integrationServer.types.PendingWorkBuiltInColumn

Subject

Subject - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn

Subject

Subject - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn

Subject

Subject - Enum constant in enum class altitude.integrationServer.types.RecordingBuiltInColumn

Subject

Subject - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn

Subject

Subject - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn

Subject

Subprocess - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskType

Subprocess.

subscribe(ISEvent) - Method in interface altitude.integrationServer.iJavaApi.IEventAdapter

Subscribes an event.

SuccessAborted - Enum constant in enum class altitude.integrationServer.types.ContactBusinessStatus

Success-Aborted

SuccessActivity - Enum constant in enum class altitude.integrationServer.types.BusinessStatus

The potential client acquired the product presented.

SuccessCanceled - Enum constant in enum class altitude.integrationServer.types.ContactBusinessStatus

Success-Canceled

SuccessDone - Enum constant in enum class altitude.integrationServer.types.ContactBusinessStatus

Success-Done

Successful - Enum constant in enum class altitude.integrationServer.types.SavedReportPublishStatus

Successful.

SuccessPerc - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

% of connected outbound calls that reached "Success" state

SuccessPerTries - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

% of "Successful" outbound interactions

SuccessScheduled - Enum constant in enum class altitude.integrationServer.types.ContactBusinessStatus

Success-Scheduled

SuccessTerminated - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

SuccessTotal - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

SucPerHourWork - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter

No.

Suffix - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn

Suffix

Suffix - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn

Suffix

Suffix - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn

Suffix

Suffix - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn

Suffix

Suffix - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn

Suffix

Suffix - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn

Suffix

Suffix - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn

Suffix

Suffix - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn

Suffix

Suffix - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn

Suffix

Sunday - Enum constant in enum class altitude.integrationServer.types.DayOfWeek

Sunday.

supervise(String, SupervisionMode) - Method in interface altitude.integrationServer.iJavaApi.IAgent

Allows a supervisor to issue supervision requests either after an agent asks for help or spontaneously.

SupervisedTransfer - Enum constant in enum class altitude.integrationServer.types.PhoneEventType

Supervised transfer flag changed.

SupervisedTransferType - Enum Class in altitude.integrationServer.types

Represents the types of supervised transfer.

SupervisedTransferUpdated - Enum constant in enum class altitude.integrationServer.types.MediaOperationTerminationCause

The supervised transfer was updated.

SupervisionBargeIn - Enum constant in enum class altitude.integrationServer.types.PhoneProgress

Supervision has been started in (or has been changed to) mode "Barge-in".

SupervisionCanceled - Enum constant in enum class altitude.integrationServer.types.PhoneProgress

Supervision request has been canceled.

SupervisionData - Class in altitude.integrationServer.types

Represents the data related with a phone supervision scenario.

SupervisionData() - Constructor for class altitude.integrationServer.types.SupervisionData

SupervisionListenIn - Enum constant in enum class altitude.integrationServer.types.PhoneProgress

Supervision has been started in (or has been changed to) mode "Listen-in".

SupervisionMode - Enum Class in altitude.integrationServer.types

Represents the supervision mode.

SupervisionPending - Enum constant in enum class altitude.integrationServer.types.PhoneProgress

Supervision request is pending.

SupervisionState - Enum Class in altitude.integrationServer.types

Represents the supervision state.

SupervisionStopped - Enum constant in enum class altitude.integrationServer.types.PhoneProgress

Supervision request has been stopped.

SupervisionType - Enum Class in altitude.integrationServer.types

Represents the types of supervision.

SupervisionWhisperIn - Enum constant in enum class altitude.integrationServer.types.PhoneProgress

Supervision has been started in (or has been changed to) mode "Whisper-in".

Supervisor - Enum constant in enum class altitude.integrationServer.types.InteractionPartyType

Supervisor

Supervisor - Enum constant in enum class altitude.integrationServer.types.RecordingInitiatorType

Supervisor.

SupervisorActivate - Enum constant in enum class altitude.integrationServer.types.ContactEventActionType

Activate (supervisor).

SupervisorActivateFromOverflow - Enum constant in enum class altitude.integrationServer.types.ContactEventActionType

Activate from overflow.

SupervisorCancel - Enum constant in enum class altitude.integrationServer.types.ContactEventActionType

Cancel (supervisor).

SupervisorCreation - Enum constant in enum class altitude.integrationServer.types.ContactEventActionType

Insert (supervisor).

SupervisorId - Enum constant in enum class altitude.integrationServer.types.TeamBuiltInColumn

Supervisor Id

SupervisorLogin - Enum constant in enum class altitude.integrationServer.types.RoleBuiltInColumn

Supervisor Login

SupervisorMobilize - Enum constant in enum class altitude.integrationServer.types.ContactEventActionType

Mobilized from other instance.

SupervisorName - Enum constant in enum class altitude.integrationServer.types.TeamBuiltInColumn

Supervisor Name

SupervisorOverflow - Enum constant in enum class altitude.integrationServer.types.ContactEventActionType

Overflow to other instance.

SupervisorResubmit - Enum constant in enum class altitude.integrationServer.types.ContactEventActionType

Resubmit (supervisor).

SupervisorSuspend - Enum constant in enum class altitude.integrationServer.types.ContactEventActionType

Suspend (supervisor).

SupervisorUpdate - Enum constant in enum class altitude.integrationServer.types.ContactEventActionType

Update (supervisor).

suspend(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager

Suspends the campaign.

suspend(String) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager

Suspends the service.

Suspend - Enum constant in enum class altitude.integrationServer.types.CampaignOperation

Suspend.

Suspended - Enum constant in enum class altitude.integrationServer.types.CampaignState

The campaign is suspended.

Suspended - Enum constant in enum class altitude.integrationServer.types.InteractionDetailedStatus

Suspended.

Suspended - Enum constant in enum class altitude.integrationServer.types.InteractionStatus

Suspended.

Suspended - Enum constant in enum class altitude.integrationServer.types.ServiceState

The service is suspended.

Suspended - Enum constant in enum class altitude.integrationServer.types.WorkflowProcessCreationStatus

Suspended.

Suspended - Enum constant in enum class altitude.integrationServer.types.WorkflowProcessStatus

Suspended

SuspendedStateChanged - Enum constant in enum class altitude.integrationServer.types.EmailEventType

Suspended state changed.

SuspendedStateChanged - Enum constant in enum class altitude.integrationServer.types.PhoneEventType

Suspended state changed.

SuspendedStateChanged - Enum constant in enum class altitude.integrationServer.types.SocialEventType

Suspended state changed.

SuspendedStateChanged - Enum constant in enum class altitude.integrationServer.types.WorkflowEventType

Suspended state changed.

suspendEnqueue() - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia

Requests to suspend the enqueue.

suspendEnqueue() - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia

Requests to suspend the enqueue.

SuspendEnqueue - Enum constant in enum class altitude.integrationServer.types.InstantMessagingRequest

Suspend the enqueue.

SuspendEnqueue - Enum constant in enum class altitude.integrationServer.types.PhoneRequest

Suspend the enqueue.

suspendWorkflowProcessById(int) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager

Suspends the workflow process.

suspendWorkflowProcessByUniqueId(String) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager

Suspends the workflow process.

SwitchCallClassifier - Enum constant in enum class altitude.integrationServer.types.EntityType

Switch Call Classifier

SwitchDevice - Enum constant in enum class altitude.integrationServer.types.EntityType

Switch Device

SwitchDeviceAgentExtension - Enum constant in enum class altitude.integrationServer.types.EntityType

Switch Device Agent Extension

SwitchDeviceData - Class in altitude.integrationServer.types

Switch device data

SwitchDeviceData() - Constructor for class altitude.integrationServer.types.SwitchDeviceData

SwitchDeviceDialerExtension - Enum constant in enum class altitude.integrationServer.types.EntityType

Switch Device Dialer Extension

SwitchDeviceExtensionADN - Enum constant in enum class altitude.integrationServer.types.EntityType

Switch Device Extension ADN

SwitchDevicePilot - Enum constant in enum class altitude.integrationServer.types.EntityType

Switch Device Pilot

SwitchDeviceRange - Class in altitude.integrationServer.types

Represents a range of switch devices.

SwitchDeviceRange() - Constructor for class altitude.integrationServer.types.SwitchDeviceRange

SwitchDeviceRequest - Class in altitude.integrationServer.types

Represents the a generic switch device request.

SwitchDeviceRequest() - Constructor for class altitude.integrationServer.types.SwitchDeviceRequest

SwitchDeviceRoutingPoint - Enum constant in enum class altitude.integrationServer.types.EntityType

Switch Device Routing Point

SwitchDeviceVirtualExtension - Enum constant in enum class altitude.integrationServer.types.EntityType

Switch Device Virtual Extension

SwitchError - Enum constant in enum class altitude.integrationServer.types.AgentInCampaignError

The progress event failed because of a switch error.

SwitchError - Enum constant in enum class altitude.integrationServer.types.InstantMessagingError

The call failed because of a switch error.

SwitchError - Enum constant in enum class altitude.integrationServer.types.PhoneError

The call failed because of a switch error.

SwitchName - Enum constant in enum class altitude.integrationServer.types.OxeSynchroEventLogQualifierType

Name of the switch.

SwitchName - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType

Name of the switch.

SwitchOperationEventBase - Class in altitude.integrationServer.events

Base class for the switch operation events

SwitchOperationEventBase() - Constructor for class altitude.integrationServer.events.SwitchOperationEventBase

SwitchType - Enum Class in altitude.integrationServer.types

Represents the type of a switch.

SynchronizationConflict - Enum constant in enum class altitude.integrationServer.types.OxeSynchroEventLog

Synchronization conflict.

SyncStatus - Enum constant in enum class altitude.integrationServer.types.OxeSynchroDashboardBuiltInColumn

Sync Status

SystemAdapter - Class in altitude.integrationServer.events

Adapter for handling SystemEvent events.

SystemAdapter() - Constructor for class altitude.integrationServer.events.SystemAdapter

SystemError - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType

Operating System error message.

SystemEvent - Class in altitude.integrationServer.events

Notifies agents that a system event was raised.

SystemEvent() - Constructor for class altitude.integrationServer.events.SystemEvent

SystemEventLog - Class in altitude.integrationServer.types

Represents the information about the system event log.

SystemEventLog - Enum constant in enum class altitude.integrationServer.types.EntityType

System Event Log

SystemEventLog() - Constructor for class altitude.integrationServer.types.SystemEventLog

SystemEventLogBuiltInColumn - Enum Class in altitude.integrationServer.types

Built in columns of the SystemEventLog table schema

SystemEventLogCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi

Interface for handling CursorClosedEvent events.

SystemEventLogQualifier - Class in altitude.integrationServer.types

Represents the a system event log qualifier.

SystemEventLogQualifier - Enum constant in enum class altitude.integrationServer.types.EntityType

System Event Log Qualifier

SystemEventLogQualifier() - Constructor for class altitude.integrationServer.types.SystemEventLogQualifier

SystemEventLogQualifierType - Enum Class in altitude.integrationServer.types

Represents the different types of system event log qualifiers.

SystemEventProfile - Enum constant in enum class altitude.integrationServer.types.EntityType

System Event Profile

SystemEventProfileQualifier - Enum constant in enum class altitude.integrationServer.types.EntityType

System Event Profile Qualifier

SystemEventSeverity - Enum Class in altitude.integrationServer.types

Represents the different types of severity of a system event.

SystemEventSeverity - Enum constant in enum class altitude.integrationServer.types.EntityType

System Event Severity

SystemEventType - Enum Class in altitude.integrationServer.types

Represents the different types of system events.

SystemEventType - Enum constant in enum class altitude.integrationServer.types.EntityType

System Event Type

SystemListener - Interface in altitude.integrationServer.events

Interface for handling SystemEvent events.

SystemSettingUp - Enum constant in enum class altitude.integrationServer.types.BootEvolutionTask

Setting up system for process launch.

SystemShutdownComplete - Enum constant in enum class altitude.integrationServer.types.ShutdownEvolutionTask

System shutdown complete.

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