Index
All Classes and Interfaces|All Packages|Constant Field Values|Serialized Form
D
- Daily - Enum constant in enum class altitude.integrationServer.types.NuisanceForceType
-
Daily (worst performance)
- DailySchedule - Enum constant in enum class altitude.integrationServer.types.ScheduleMomentType
-
Daily schedule.
- DashboardOperationError - Enum constant in enum class altitude.integrationServer.types.OxeSynchroEventLog
-
Dashboard operation error.
- Data - Enum constant in enum class altitude.integrationServer.types.SavedReportStatus
-
Data error.
- Database - Enum constant in enum class altitude.integrationServer.types.ProcessBlockedReason
-
Blocked accessing the database
- DatabaseConnectionError - Enum constant in enum class altitude.integrationServer.types.DBStatus
-
Database connection error.
- DatabaseError - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
-
Database error.
- DatabaseErrorDescription - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
-
Database error description.
- DataError - Enum constant in enum class altitude.integrationServer.types.DBStatus
-
Data error.
- DataInterfaceConfiguration - Class in altitude.integrationServer.types
-
Represents the data interface role configuration
- DataInterfaceConfiguration() - Constructor for class altitude.integrationServer.types.DataInterfaceConfiguration
- DataInterfaceConfigurationRequest - Class in altitude.integrationServer.types
-
Represents the data interface role configuration request
- DataInterfaceConfigurationRequest() - Constructor for class altitude.integrationServer.types.DataInterfaceConfigurationRequest
- DataServer_EmptyRemoteDSAddress - Enum constant in enum class altitude.integrationServer.types.SystemEventType
-
DataServer - An empty remote node was given
- DataServer_InvalidDataReceiveTimeout - Enum constant in enum class altitude.integrationServer.types.SystemEventType
-
DataServer - Invalid data receive timeout
- DataServer_RecoveryMaxPeriodReached - Enum constant in enum class altitude.integrationServer.types.SystemEventType
-
DataServer - Recovery attempt period reached its maximum
- DataServer_RecoveryStarted - Enum constant in enum class altitude.integrationServer.types.SystemEventType
-
DataServer - Connection break with remote node ( recovery start)
- DataServer_RecoverySucceeded - Enum constant in enum class altitude.integrationServer.types.SystemEventType
-
DataServer - Recovery successful
- DataServer_RemoteDSCannotBeLocal - Enum constant in enum class altitude.integrationServer.types.SystemEventType
-
DataServer - Attempt to give a local node as remote
- DataServer_UnableToConnectToDS - Enum constant in enum class altitude.integrationServer.types.SystemEventType
-
DataServer - Unable to connect to remote node
- DataServer_UnableToFindRemoteDS - Enum constant in enum class altitude.integrationServer.types.SystemEventType
-
DataServer - Remote node was not found
- DataTransactionCanDo - Class in altitude.integrationServer.types
-
Represents the operations that the agent can perform on a data transaction.
- DataTransactionCanDo() - Constructor for class altitude.integrationServer.types.DataTransactionCanDo
- DataTransactionContactLoadedListener - Interface in altitude.integrationServer.iJavaApi
-
Interface for handling
ContactLoadedEventevents. - DataTransactionContactLoadProgressListener - Interface in altitude.integrationServer.iJavaApi
-
Interface for handling
ContactLoadProgressEventevents. - DataTransactionContactProfileUpdatedListener - Interface in altitude.integrationServer.iJavaApi
-
Interface for handling
ContactProfileUpdatedEventevents. - DataTransactionContactUnloadedListener - Interface in altitude.integrationServer.iJavaApi
-
Interface for handling
ContactUnloadedEventevents. - DataTransactionData - Class in altitude.integrationServer.types
-
Represents the data transaction data.
- DataTransactionData() - Constructor for class altitude.integrationServer.types.DataTransactionData
- DataTransactionDataRequest - Class in altitude.integrationServer.types
-
Contains the data request for the data transaction operation.
- DataTransactionDataRequest() - Constructor for class altitude.integrationServer.types.DataTransactionDataRequest
- DataTransactionDataTransactionEndedListener - Interface in altitude.integrationServer.iJavaApi
-
Interface for handling
DataTransactionEndedEventevents. - DataTransactionEndedAdapter - Class in altitude.integrationServer.events
-
Adapter for handling
DataTransactionEndedEventevents. - DataTransactionEndedAdapter() - Constructor for class altitude.integrationServer.events.DataTransactionEndedAdapter
- DataTransactionEndedEvent - Class in altitude.integrationServer.events
-
Notifies that an agent ended a data transaction.
- DataTransactionEndedEvent() - Constructor for class altitude.integrationServer.events.DataTransactionEndedEvent
- DataTransactionEndedListener - Interface in altitude.integrationServer.events
-
Interface for handling
DataTransactionEndedEventevents. - DataTransactionEventData - Class in altitude.integrationServer.types
-
Represents the data transaction event data.
- DataTransactionEventData() - Constructor for class altitude.integrationServer.types.DataTransactionEventData
- DataTransactionRegisteredAdapter - Class in altitude.integrationServer.events
-
Adapter for handling
DataTransactionRegisteredEventevents. - DataTransactionRegisteredAdapter() - Constructor for class altitude.integrationServer.events.DataTransactionRegisteredAdapter
- DataTransactionRegisteredEvent - Class in altitude.integrationServer.events
-
Represents an end data transaction registered event of a session.
- DataTransactionRegisteredEvent() - Constructor for class altitude.integrationServer.events.DataTransactionRegisteredEvent
- DataTransactionRegisteredListener - Interface in altitude.integrationServer.events
-
Interface for handling
DataTransactionRegisteredEventevents. - DataTransactionRequest - Enum Class in altitude.integrationServer.types
-
Represents the types of data transaction requests.
- DataTransactionRestartMode - Enum Class in altitude.integrationServer.types
-
Represents the data transaction restart mode.
- DataTransactionStartedAdapter - Class in altitude.integrationServer.events
-
Adapter for handling
DataTransactionStartedEventevents. - DataTransactionStartedAdapter() - Constructor for class altitude.integrationServer.events.DataTransactionStartedAdapter
- DataTransactionStartedEvent - Class in altitude.integrationServer.events
-
Notifies that the client application performed an operation that created a
IDataTransaction. - DataTransactionStartedEvent() - Constructor for class altitude.integrationServer.events.DataTransactionStartedEvent
- DataTransactionStartedListener - Interface in altitude.integrationServer.events
-
Interface for handling
DataTransactionStartedEventevents. - DataType - Enum Class in altitude.integrationServer.types
-
Represents the data type of a column in the database.
- Date - Enum constant in enum class altitude.integrationServer.types.DataType
-
Date data type.
- DateTime - Enum constant in enum class altitude.integrationServer.types.DataType
-
Date time data type.
- Day - Enum constant in enum class altitude.integrationServer.types.TimeSplitDimension
-
Day dimension
- DayDefinition - Enum constant in enum class altitude.integrationServer.types.EntityType
-
Day Definition
- DayDefinitionMonth - Class in altitude.integrationServer.types
-
Holds data about a day definition month.
- DayDefinitionMonth() - Constructor for class altitude.integrationServer.types.DayDefinitionMonth
- DayDefinitionYear - Class in altitude.integrationServer.types
-
Holds data about a day definition year.
- DayDefinitionYear() - Constructor for class altitude.integrationServer.types.DayDefinitionYear
- DaylightTime - Class in altitude.integrationServer.types
-
Represents the date and time of the DST period.
- DaylightTime() - Constructor for class altitude.integrationServer.types.DaylightTime
- DaylightTimeRequest - Class in altitude.integrationServer.types
-
Represents the role general configuration request
- DaylightTimeRequest() - Constructor for class altitude.integrationServer.types.DaylightTimeRequest
- DayOfWeek - Enum Class in altitude.integrationServer.types
-
Represents the day of the week.
- DaysAuthenticationSessionExpiry - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
-
Days to authentication session expiry.
- DayType - Class in altitude.integrationServer.types
-
Holds data about a day type.
- DayType - Enum constant in enum class altitude.integrationServer.types.EntityType
-
Day Type
- DayType() - Constructor for class altitude.integrationServer.types.DayType
- DayTypeCreateRequest - Class in altitude.integrationServer.types
-
Contains the data used to create a day type.
- DayTypeCreateRequest() - Constructor for class altitude.integrationServer.types.DayTypeCreateRequest
- DayTypeUpdateRequest - Class in altitude.integrationServer.types
-
Contains the data used to update a day type.
- DayTypeUpdateRequest() - Constructor for class altitude.integrationServer.types.DayTypeUpdateRequest
- DayTypeUpdateRequestBase - Class in altitude.integrationServer.types
-
Contains the data used to update a day type.
- DayTypeUpdateRequestBase() - Constructor for class altitude.integrationServer.types.DayTypeUpdateRequestBase
- DBStatus - Enum Class in altitude.integrationServer.types
-
Status values used in SQL operations.
- deAssignAgent(String, String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager
-
Deassigns an agent to the campaign.
- deAssignAgent(String, String) - Method in interface altitude.integrationServer.iJavaApi.ITeamManager
-
Deassigns an agent to the team.
- deAssignCampaign(String, String) - Method in interface altitude.integrationServer.iJavaApi.IAgentManager
-
Deassigns an agent to the campaign.
- deAssignCampaign(String, String) - Method in interface altitude.integrationServer.iJavaApi.ITeamManager
-
Deassigns a campaign to the team.
- deAssignCategory(String, int) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager
-
Deassigns a category to the campaign.
- deAssignTeam(String, String) - Method in interface altitude.integrationServer.iJavaApi.IAgentManager
-
Deassigns an agent to the team.
- deAssignTeam(String, String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager
-
Deassigns a team to the campaign.
- December - Enum constant in enum class altitude.integrationServer.types.Month
-
December.
- Default - Enum constant in enum class altitude.integrationServer.types.BuiltInOutboundRule
-
Default campaign outbound rule.
- Default - Enum constant in enum class altitude.integrationServer.types.BuiltInPurpose
-
Default.
- Default - Enum constant in enum class altitude.integrationServer.types.ExtendPurpose
-
Uses the default value.
- Default - Enum constant in enum class altitude.integrationServer.types.Permission
-
Predictive automatic.
- Default - Enum constant in enum class altitude.integrationServer.types.ScriptType
-
Default.
- Default - Enum constant in enum class altitude.integrationServer.types.SupervisedTransferType
-
Default.
- DEFAULT_BUSINESS_SEGMENT_NAME - Static variable in class altitude.integrationServer.types.Constants
-
Name of the default business segment.
- DEFAULT_CONTACT_LIST_NAME_PREFIX - Static variable in class altitude.integrationServer.types.Constants
-
Format of the default contact list name.
- DEFAULT_OUTBOOUND_RULE_INDEX - Static variable in class altitude.integrationServer.types.Constants
-
Index of the default campaign outbound rule in the
Instance.GetOutboundRuleNamesresult. - DEFAULT_OUTBOUND_RULE_NAME - Static variable in class altitude.integrationServer.types.Constants
-
Name of the default outbound rule.
- DEFAULT_PURPOSE_NAME - Static variable in class altitude.integrationServer.types.Constants
-
Name of the default purpose.
- DefaultContactListId - Enum constant in enum class altitude.integrationServer.types.CampaignBuiltInColumn
-
Default Contact List Id
- DefaultContactListName - Enum constant in enum class altitude.integrationServer.types.CampaignBuiltInColumn
-
Default Contact List Name
- DefaultDirectoryId - Enum constant in enum class altitude.integrationServer.types.ServiceBuiltInColumn
-
Default Directory Id
- DefaultDirectoryName - Enum constant in enum class altitude.integrationServer.types.ServiceBuiltInColumn
-
Default Directory Name
- DefaultExtension - Enum constant in enum class altitude.integrationServer.types.AgentBuiltInColumn
-
Default Extension
- DefaultPurposeGuiName - Enum constant in enum class altitude.integrationServer.types.CampaignBuiltInColumn
-
Default Purpose
- DefaultPurposeGuiName - Enum constant in enum class altitude.integrationServer.types.RoleBuiltInColumn
-
Default Purpose
- DefaultPurposeId - Enum constant in enum class altitude.integrationServer.types.CampaignBuiltInColumn
-
Default Purpose Id
- DefaultPurposeId - Enum constant in enum class altitude.integrationServer.types.RoleBuiltInColumn
-
Default Purpose Id
- DefaultPurposeName - Enum constant in enum class altitude.integrationServer.types.CampaignBuiltInColumn
-
Default Purpose
- DefaultPurposeName - Enum constant in enum class altitude.integrationServer.types.RoleBuiltInColumn
-
Default Purpose
- Delay - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskType
-
Delay.
- Delete - Enum constant in enum class altitude.integrationServer.types.EmailGatewayRetrievalMode
-
Delete email on successful retrieval.
- Delete - Enum constant in enum class altitude.integrationServer.types.EntityOperation
-
Delete.
- Delete - Enum constant in enum class altitude.integrationServer.types.EntityRequestType
-
Delete an entity.
- deleteAgent(String) - Method in interface altitude.integrationServer.iJavaApi.IAgentManager
-
Deletes an agent.
- deleteAgentById(int) - Method in interface altitude.integrationServer.iJavaApi.IAgentManager
-
Deletes an agent.
- deleteCampaign(String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager
-
Deletes a campaign.
- deleteCampaignLog(String, CampaignDeleteLogRequest) - Method in interface altitude.integrationServer.iJavaApi.ILogManager
-
Deletes the campaign log.
- deleteCategory(int) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager
-
Deletes a category.
- deleteConsent(int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager
-
Deletes a consent.
- deleteContact(String, int) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager
-
Deletes a contact.
- deleteContactProfileById(int, int) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager
-
Deletes a contact profile.
- deleteContactProfileByUniqueId(int, String) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager
-
Deletes a contact profile.
- deleteContactProfileFieldPrivacy(String, int[]) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager
-
Deletes contact profile field privacy entries.
- deleteContacts(String, String) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager
-
Deletes contacts by starting a background task on the Altitude uCI Server.
- Deleted - Enum constant in enum class altitude.integrationServer.types.ConsentAuditOperation
-
Deleted.
- Deleted - Enum constant in enum class altitude.integrationServer.types.WorkflowProcessStatus
-
Deleted
- deleteDayType(String) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager
-
Deletes a day type.
- deleteDirectory(String) - Method in interface altitude.integrationServer.iJavaApi.IDirectoryManager
-
Deletes a directory.
- deleteDocument(int) - Method in interface altitude.integrationServer.iJavaApi.IDocumentManager
-
Deletes a document.
- deleteDocumentRevision(int, int) - Method in interface altitude.integrationServer.iJavaApi.IDocumentManager
-
Deletes a document revision.
- deleteEmail(int) - Method in interface altitude.integrationServer.iJavaApi.IEmailManager
-
Deletes an email.
- deleteFavoriteFilter(String, int) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager
-
Deletes a favorite filter.
- deleteFromBlockedAniList(String) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager
-
Deletes an ANI from the blocked ANI list, i.e.
- deleteFromDoNotCallList(String, String) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager
-
Deletes a number from the do not call list.
- deleteFromDoNotCallList(String, String, String) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager
-
Deletes a do not call list entry.
- deleteInstanceLog(InstanceDeleteLogRequest) - Method in interface altitude.integrationServer.iJavaApi.ILogManager
-
Deletes the log.
- deleteKBDocument(int) - Method in interface altitude.integrationServer.iJavaApi.IKnowledgeBaseManager
-
Deletes a knowledge base document from the database.
- deleteMedia(String) - Method in interface altitude.integrationServer.iJavaApi.IMediaManager
-
Deletes a custom media.
- deleteOutcome(int) - Method in interface altitude.integrationServer.iJavaApi.IInstanceManager
-
Deletes an outcome.
- deleteOutputContactProfileGdprRequest(int) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager
-
Deletes the output document of a contact profile GDPR request.
- deleteOxeSynchroDashboardById(String, int) - Method in interface altitude.integrationServer.iJavaApi.IOxeSynchro
-
Deletes a dashboard entry.
- deleteOxeSynchroDashboardBySql(String, String) - Method in interface altitude.integrationServer.iJavaApi.IOxeSynchro
-
Deletes a dashboard entry.
- deletePrivacyCategory(String) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager
-
Deletes a custom privacy category.
- deletePurpose(String) - Method in interface altitude.integrationServer.iJavaApi.IGdprManager
-
Deletes a custom purpose.
- deleteRecorderType(String) - Method in interface altitude.integrationServer.iJavaApi.IRecordingManager
-
Deletes a recorder type.
- deleteRole(String) - Method in interface altitude.integrationServer.iJavaApi.IRoleManager
-
Deletes a role.
- deleteSavedReport(String) - Method in interface altitude.integrationServer.iJavaApi.IReportManager
-
Deletes a saved report.
- deleteService(String) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager
-
Deletes a service.
- deleteServiceAniList(String, String) - Method in interface altitude.integrationServer.iJavaApi.IServiceManager
-
Deletes a service ANI list.
- deleteSocialDocument(int) - Method in interface altitude.integrationServer.iJavaApi.ISocialManager
-
Deletes a social document.
- deleteTeam(String) - Method in interface altitude.integrationServer.iJavaApi.ITeamManager
-
Deletes a team.
- deleteWorkflowDefinition(String) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager
-
Deletes a workflow definition.
- deleteWorkflowDefinitionVersion(String, int) - Method in interface altitude.integrationServer.iJavaApi.IWorkflowManager
-
Deletes a workflow definition version.
- DeliverInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
-
No.
- DeliveryFailure - Enum constant in enum class altitude.integrationServer.types.CampaignInboundEmailFilterType
-
Failed email deliveries
- Denied - Enum constant in enum class altitude.integrationServer.types.ConsentType
-
Denied.
- Denied - Enum constant in enum class altitude.integrationServer.types.Permission
-
Denied.
- Department - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn
-
Department
- Department - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn
-
Department
- Department - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn
-
Department
- Department - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn
-
Department
- Department - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn
-
Department
- Department - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn
-
Department
- Department - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn
-
Department
- Department - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn
-
Department
- Department - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn
-
Department
- dequeue(DequeueRequestReason, boolean) - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia
-
Dequeues the interaction.
- dequeue(DequeueRequestReason, boolean) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia
-
Dequeues calls from the queue of the instance.
- Dequeue - Enum constant in enum class altitude.integrationServer.types.InstantMessagingRequest
-
Removes the interaction from the queue of the instance.
- Dequeue - Enum constant in enum class altitude.integrationServer.types.PhoneRequest
-
Removes a call from the queue of the instance.
- DequeuedEventReason - Enum Class in altitude.integrationServer.types
-
Represents the reason for the interaction dequeue.
- DequeueRequestReason - Enum Class in altitude.integrationServer.types
-
Represents the reason to request the dequeue of a call.
- Describe - Enum constant in enum class altitude.integrationServer.types.DBStatus
-
Error in Describe.
- Description - Enum constant in enum class altitude.integrationServer.types.CampaignBuiltInColumn
-
Description
- Description - Enum constant in enum class altitude.integrationServer.types.ConfigurationLogBuiltInColumn
-
Description
- Description - Enum constant in enum class altitude.integrationServer.types.DocumentBuiltInColumn
-
Description
- Description - Enum constant in enum class altitude.integrationServer.types.KBDocumentBuiltInColumn
-
Description
- Description - Enum constant in enum class altitude.integrationServer.types.MediaBuiltInColumn
-
Description
- Description - Enum constant in enum class altitude.integrationServer.types.PrivacyCategoryBuiltInColumn
-
Description
- Description - Enum constant in enum class altitude.integrationServer.types.PurposeBuiltInColumn
-
Description
- Description - Enum constant in enum class altitude.integrationServer.types.ReportTemplateBuiltInColumn
-
Description
- Description - Enum constant in enum class altitude.integrationServer.types.RoleBuiltInColumn
-
Description
- Description - Enum constant in enum class altitude.integrationServer.types.SavedReportBuiltInColumn
-
Description
- Description - Enum constant in enum class altitude.integrationServer.types.ScriptDocumentBuiltInColumn
-
Description
- Description - Enum constant in enum class altitude.integrationServer.types.ServiceBuiltInColumn
-
Description
- Description - Enum constant in enum class altitude.integrationServer.types.SystemEventLogBuiltInColumn
-
Description
- Description - Enum constant in enum class altitude.integrationServer.types.TeamBuiltInColumn
-
Description
- Description - Enum constant in enum class altitude.integrationServer.types.UserDefinedEnumeratedFieldBuiltInColumn
-
Description
- Dial - Enum constant in enum class altitude.integrationServer.types.PhoneRequest
-
Dial.
- Dialing - Enum constant in enum class altitude.integrationServer.types.IMCustomInteractionState
-
Dialing.
- Dialing - Enum constant in enum class altitude.integrationServer.types.InstantMessagingInteractionState
-
Dialing.
- Dialing - Enum constant in enum class altitude.integrationServer.types.InteractionSegmentState
-
Dialing.
- Dialing - Enum constant in enum class altitude.integrationServer.types.PhoneInteractionState
-
Dialing.
- DialingIn - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
-
No.
- DialingInst - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
-
No.
- DialingMaxTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
-
Maximum time in "Dialing" state
- DialingOut - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
-
No.
- DialingTime - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
-
Total time in "Dialing" state
- DialingTimeAvg - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
-
Average time in "Dialing" state
- Digital - Enum constant in enum class altitude.integrationServer.types.OxeExtensionType
-
Digital
- DigitsCollectedAdapter - Class in altitude.integrationServer.events
-
Adapter for handling
DigitsCollectedEventevents. - DigitsCollectedAdapter() - Constructor for class altitude.integrationServer.events.DigitsCollectedAdapter
- DigitsCollectedEvent - Class in altitude.integrationServer.events
-
Notifies that the IVR collected the digits.
- DigitsCollectedEvent() - Constructor for class altitude.integrationServer.events.DigitsCollectedEvent
- DigitsCollectedListener - Interface in altitude.integrationServer.events
-
Interface for handling
DigitsCollectedEventevents. - Direct - Enum constant in enum class altitude.integrationServer.types.AssignmentMode
-
Direct assignment.
- Directory - Class in altitude.integrationServer.types
-
Stores the data of a directory.
- Directory - Enum constant in enum class altitude.integrationServer.types.EntityType
-
Directory
- Directory() - Constructor for class altitude.integrationServer.types.Directory
- DirectoryBasePermission - Class in altitude.integrationServer.types
-
Represents the directory base permission
- DirectoryBasePermission() - Constructor for class altitude.integrationServer.types.DirectoryBasePermission
- DirectoryBasePermissionRequest - Class in altitude.integrationServer.types
-
Represents the directory base permission request
- DirectoryBasePermissionRequest() - Constructor for class altitude.integrationServer.types.DirectoryBasePermissionRequest
- DirectoryCreateRequest - Class in altitude.integrationServer.types
-
Contains the data used to update a directory.
- DirectoryCreateRequest() - Constructor for class altitude.integrationServer.types.DirectoryCreateRequest
- DirectoryId - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
-
Directory Id
- DirectoryId - Enum constant in enum class altitude.integrationServer.types.ConsentBuiltInColumn
-
Directory Id
- DirectoryId - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn
-
Directory Id
- DirectoryId - Enum constant in enum class altitude.integrationServer.types.ContactHistoryBuiltInColumn
-
Directory Id
- DirectoryId - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn
-
Directory Id
- DirectoryId - Enum constant in enum class altitude.integrationServer.types.ContactProfileFieldPrivacyBuiltInColumn
-
Directory Id
- DirectoryId - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn
-
Directory Id
- DirectoryId - Enum constant in enum class altitude.integrationServer.types.InteractionThreadBuiltInColumn
-
Directory Id
- DirectoryId - Enum constant in enum class altitude.integrationServer.types.PendingWorkBuiltInColumn
-
Directory Id
- DirectoryId - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn
-
Directory Id
- DirectoryId - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn
-
Directory Id
- DirectoryId - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn
-
Directory Id
- DirectoryId - Enum constant in enum class altitude.integrationServer.types.RecordingBuiltInColumn
-
Directory Id
- DirectoryId - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn
-
Directory Id
- DirectoryId - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn
-
Directory Id
- DirectoryId - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn
-
Directory Id
- DirectoryInCampaign - Enum constant in enum class altitude.integrationServer.types.EntityType
-
AG configuration, directory in Campaign
- DirectoryName - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
-
Directory Name
- DirectoryName - Enum constant in enum class altitude.integrationServer.types.ConsentAuditBuiltInColumn
-
Directory
- DirectoryName - Enum constant in enum class altitude.integrationServer.types.ConsentBuiltInColumn
-
Directory
- DirectoryName - Enum constant in enum class altitude.integrationServer.types.ContactBuiltInColumn
-
Directory
- DirectoryName - Enum constant in enum class altitude.integrationServer.types.ContactHistoryBuiltInColumn
-
Directory
- DirectoryName - Enum constant in enum class altitude.integrationServer.types.ContactProfileBuiltInColumn
-
Directory
- DirectoryName - Enum constant in enum class altitude.integrationServer.types.ContactProfileFieldPrivacyBuiltInColumn
-
Directory
- DirectoryName - Enum constant in enum class altitude.integrationServer.types.ContactProfileGdprRequestBuiltInColumn
-
Directory
- DirectoryName - Enum constant in enum class altitude.integrationServer.types.InteractionHistoryBuiltInColumn
-
Directory
- DirectoryName - Enum constant in enum class altitude.integrationServer.types.PendingWorkBuiltInColumn
-
Directory
- DirectoryName - Enum constant in enum class altitude.integrationServer.types.QueuedAgentPickUpTaskBuiltInColumn
-
Directory
- DirectoryName - Enum constant in enum class altitude.integrationServer.types.QueuedEmailBuiltInColumn
-
Directory
- DirectoryName - Enum constant in enum class altitude.integrationServer.types.QueuedSocialBuiltInColumn
-
Directory
- DirectoryName - Enum constant in enum class altitude.integrationServer.types.RecordingBuiltInColumn
-
Directory
- DirectoryName - Enum constant in enum class altitude.integrationServer.types.SentEmailBuiltInColumn
-
Directory
- DirectoryName - Enum constant in enum class altitude.integrationServer.types.SentSocialBuiltInColumn
-
Directory
- DirectoryName - Enum constant in enum class altitude.integrationServer.types.WorkflowTaskBuiltInColumn
-
Directory
- DirectoryPermissionBase - Class in altitude.integrationServer.types
-
Represents the directory permission base
- DirectoryPermissionBase() - Constructor for class altitude.integrationServer.types.DirectoryPermissionBase
- DirectoryPermissionRequestBase - Class in altitude.integrationServer.types
-
Represents the directory permission request base
- DirectoryPermissionRequestBase() - Constructor for class altitude.integrationServer.types.DirectoryPermissionRequestBase
- DirectoryRolePermission - Class in altitude.integrationServer.types
-
Represents the directory role permission
- DirectoryRolePermission() - Constructor for class altitude.integrationServer.types.DirectoryRolePermission
- DirectoryRolePermissionRequest - Class in altitude.integrationServer.types
-
Represents the directory role permission request
- DirectoryRolePermissionRequest() - Constructor for class altitude.integrationServer.types.DirectoryRolePermissionRequest
- DirectoryUpdateRequest - Class in altitude.integrationServer.types
-
Contains the data used to update a directory.
- DirectoryUpdateRequest() - Constructor for class altitude.integrationServer.types.DirectoryUpdateRequest
- DirectoryUpdateRequestBase - Class in altitude.integrationServer.types
-
Contains the data used to update a directory.
- DirectoryUpdateRequestBase() - Constructor for class altitude.integrationServer.types.DirectoryUpdateRequestBase
- disableContact(int) - Method in interface altitude.integrationServer.iJavaApi.ICampaign
-
Disables an existing contact.
- Disabled - Enum constant in enum class altitude.integrationServer.types.ContactResubmitStatus
-
Disabled.
- Disabled - Enum constant in enum class altitude.integrationServer.types.InteractionDetailedStatus
-
Disabled.
- Disabled - Enum constant in enum class altitude.integrationServer.types.InteractionStatus
-
Disabled.
- discard(boolean) - Method in interface altitude.integrationServer.iJavaApi.IDataTransaction
-
Discards the data transaction.
- Discard - Enum constant in enum class altitude.integrationServer.types.CampaignInboundEmailFilterAction
-
Discard
- Discard - Enum constant in enum class altitude.integrationServer.types.DataTransactionRequest
-
Discard.
- Discard - Enum constant in enum class altitude.integrationServer.types.DataTransactionRestartMode
-
Discard
- Discarded - Enum constant in enum class altitude.integrationServer.types.ContactEventOutcomeType
-
Failed try (discarded call).
- Discarded - Enum constant in enum class altitude.integrationServer.types.EndDataTransactionState
-
Discards both data and statistics.
- Discarded - Enum constant in enum class altitude.integrationServer.types.InteractionTerminationStatus
-
Discarded.
- DiscardedActSession - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
-
No.
- DiscardedByFilter - Enum constant in enum class altitude.integrationServer.types.BuiltInCounter
-
No.
- disconnect() - Method in interface altitude.integrationServer.iJavaApi.IIMCustomInteraction
-
Disconnects the interaction.
- disconnect(boolean) - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia
-
Disconnects the interaction.
- Disconnect - Enum constant in enum class altitude.integrationServer.types.InstantMessagingRequest
-
Disconnect.
- Disconnect - Enum constant in enum class altitude.integrationServer.types.PhoneRequest
-
Disconnect.
- Disconnected - Enum constant in enum class altitude.integrationServer.types.InstantMessagingInteractionState
-
Disconnected and in wrap-up.
- Disconnected - Enum constant in enum class altitude.integrationServer.types.PhoneInteractionState
-
Disconnected and in wrap-up.
- Disk - Enum constant in enum class altitude.integrationServer.types.DocumentLocationType
-
Disk.
- DiskMonitorLimitMB - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
-
Disk monitor limit in MB
- DiskMonitorThresholdMB - Enum constant in enum class altitude.integrationServer.types.SystemEventLogQualifierType
-
Disk monitor threshold in MB
- DisposedListener - Interface in altitude.integrationServer.events
-
Interface for handling disposed events.
- divert(String, String, String, int, int, boolean, Attribute[], byte[], boolean) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia
-
Diverts a call to another agent.
- divert(String, String, String, int, int, boolean, Attribute[], byte[], DivertType, boolean) - Method in interface altitude.integrationServer.iJavaApi.IPhoneMedia
-
Diverts a call to another agent.
- divert(String, String, String, int, int, Attribute[], byte[], boolean) - Method in interface altitude.integrationServer.iJavaApi.IInstantMessagingMedia
-
Diverts the interaction.
- Divert - Enum constant in enum class altitude.integrationServer.types.InstantMessagingRequest
-
Diverts the interaction.
- Divert - Enum constant in enum class altitude.integrationServer.types.PhoneRequest
-
Diverts a call.
- DivertType - Enum Class in altitude.integrationServer.types
-
Represents the type of the operation
IPhoneMedia.Divert. - Dnis - Enum constant in enum class altitude.integrationServer.types.EntityType
-
DNIS
- Document - Enum constant in enum class altitude.integrationServer.types.AttachmentType
-
Document.
- Document - Enum constant in enum class altitude.integrationServer.types.DataType
-
Document data type.
- Document - Enum constant in enum class altitude.integrationServer.types.EntityType
-
Document
- DocumentAttachment - Class in altitude.integrationServer.types
-
Holds information of a document attachment.
- DocumentAttachment() - Constructor for class altitude.integrationServer.types.DocumentAttachment
- DocumentAux - Enum constant in enum class altitude.integrationServer.types.EntityType
-
Document
- DocumentBasePermission - Class in altitude.integrationServer.types
-
Represents the document base permission
- DocumentBasePermission() - Constructor for class altitude.integrationServer.types.DocumentBasePermission
- DocumentBasePermissionRequest - Class in altitude.integrationServer.types
-
Represents the document base permission request
- DocumentBasePermissionRequest() - Constructor for class altitude.integrationServer.types.DocumentBasePermissionRequest
- DocumentBuiltInColumn - Enum Class in altitude.integrationServer.types
-
Built in columns of the Document table schema
- DocumentCursorCursorClosedListener - Interface in altitude.integrationServer.iJavaApi
-
Interface for handling
CursorClosedEventevents. - DocumentData - Class in altitude.integrationServer.types
-
Holds information and the content of the document.
- DocumentData() - Constructor for class altitude.integrationServer.types.DocumentData
- DocumentInfo - Class in altitude.integrationServer.types
-
Stores information of a document.
- DocumentInfo() - Constructor for class altitude.integrationServer.types.DocumentInfo
- DocumentLocation - Class in altitude.integrationServer.types
-
Represents the location of a document.
- DocumentLocation() - Constructor for class altitude.integrationServer.types.DocumentLocation
- DocumentLocationType - Enum Class in altitude.integrationServer.types
-
Represents the type of location of a document.
- DocumentManager - Enum constant in enum class altitude.integrationServer.types.DocumentLocationType
-
Document manager.
- DocumentManagerLocation - Class in altitude.integrationServer.types
-
Represents the location of a document stored in a document manager.
- DocumentManagerLocation() - Constructor for class altitude.integrationServer.types.DocumentManagerLocation
- DocumentNote - Enum constant in enum class altitude.integrationServer.types.EntityType
-
Document Note
- DocumentPermissionBase - Class in altitude.integrationServer.types
-
Represents the document permission base
- DocumentPermissionBase() - Constructor for class altitude.integrationServer.types.DocumentPermissionBase
- DocumentPermissionRequestBase - Class in altitude.integrationServer.types
-
Represents the document permission request base
- DocumentPermissionRequestBase() - Constructor for class altitude.integrationServer.types.DocumentPermissionRequestBase
- DocumentRevision - Enum constant in enum class altitude.integrationServer.types.EntityType
-
Document Revision
- DocumentRevisionInfo - Class in altitude.integrationServer.types
-
Stores information about the revision of a document.
- DocumentRevisionInfo() - Constructor for class altitude.integrationServer.types.DocumentRevisionInfo
- DocumentRolePermission - Class in altitude.integrationServer.types
-
Represents the document role permission
- DocumentRolePermission() - Constructor for class altitude.integrationServer.types.DocumentRolePermission
- DocumentRolePermissionRequest - Class in altitude.integrationServer.types
-
Represents the document role permission request
- DocumentRolePermissionRequest() - Constructor for class altitude.integrationServer.types.DocumentRolePermissionRequest
- Done - Enum constant in enum class altitude.integrationServer.types.ContactResubmitStatus
-
Done.
- Done - Enum constant in enum class altitude.integrationServer.types.EndDataTransactionState
-
Updates data and statistics.
- Done - Enum constant in enum class altitude.integrationServer.types.InteractionDetailedStatus
-
Done.
- Done - Enum constant in enum class altitude.integrationServer.types.InteractionStatus
-
Done.
- Done - Enum constant in enum class altitude.integrationServer.types.SavedReportStatus
-
Done.
- Done - Enum constant in enum class altitude.integrationServer.types.WorkflowProcessStatus
-
Done
- DoneNotPublished - Enum constant in enum class altitude.integrationServer.types.SavedReportStatus
-
Done, Not published.
- DoneWithExecs - Enum constant in enum class altitude.integrationServer.types.WorkflowProcessStatus
-
DoneWithExecs
- DoNotCallEntry - Enum constant in enum class altitude.integrationServer.types.EntityType
-
Do Not Call Entry
- DoNotCallList - Enum constant in enum class altitude.integrationServer.types.EntityType
-
Do Not Call List
- Down - Enum constant in enum class altitude.integrationServer.types.BootEvolutionTask
-
Contact Center down.
- Down - Enum constant in enum class altitude.integrationServer.types.SoftPhoneSpeakerVolumeChange
-
Volume change down.
- Draft - Enum constant in enum class altitude.integrationServer.types.KBDocumentStatus
-
Draft status.
- Drop - Enum constant in enum class altitude.integrationServer.types.CallClassificationAction
-
Drop
- Duplicate - Enum constant in enum class altitude.integrationServer.types.CampaignInboundEmailFilterType
-
Duplicate emails.
- duplicateAgent(String, AgentCreateRequest) - Method in interface altitude.integrationServer.iJavaApi.IAgentManager
-
Duplicates the current agent
- duplicateCampaign(String, CampaignCreateRequest) - Method in interface altitude.integrationServer.iJavaApi.ICampaignManager
-
Duplicates the current campaign.
- duplicateRole(String, RoleCreateRequest) - Method in interface altitude.integrationServer.iJavaApi.IRoleManager
-
Duplicates the current role.
- Duration - Enum constant in enum class altitude.integrationServer.types.AgentInCampaignOperationLogBuiltInColumn
-
Duration
- Duration - Enum constant in enum class altitude.integrationServer.types.AgentOperationLogBuiltInColumn
-
Duration
- Duration - Enum constant in enum class altitude.integrationServer.types.CampaignOperationLogBuiltInColumn
-
Duration
- Duration - Enum constant in enum class altitude.integrationServer.types.RecordingBuiltInColumn
-
Duration
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