Contact Center, page ANI Management

Reach this panel as follows:

• Tab Configuration, current context Contact center, details group Business Rules, panel Automatic Outbound, ANIs, ANI Management

Editable table of Blocked ANI List with the attributes below.

• ANI number: ANI number to block.

Test ANI

Button used to start the Test ANI wizard to generate an outbound call from an agent logged in with a valid extension, using a specific ANI.