How to configure interception announcement in ACC Dialer
Configure interception announcement behavior in ACC Dialer.
- See how to configure Khomp Flow SIP codes and interception announcements in How to configure Khomp Flow.
- Create a YAML file in a text editor.
-
Map the SIP codes to an Altitude call outcome.
Write a file similar to the following:
apiVersion: 1kind: SipCodespec:sipCode: <sip_code>
Replace <sip_code> with the SIP code you want to map, and <call_classification> with the Altitude call outcome. For example, if you want to map the SIP code 610 with Busy, write the following file:classificationResult: <call_classification>apiVersion: 1kind: SipCodespec:sipCode: 610
The classification results you can map to are:classificationResult: Busy- Busy
- InvalidNumber
- NoAnswer
- Fax
- Custom1
- Custom2
- Custom3
- Custom4
- Custom5
- Copy the YAML file to the machine where ACC Dialer is installed.
-
Reload ACC Dialer with the new YAML file.
Execute the following command:
where <yaml_file> is the path to the YAML configuration file../scripts/acc-dialer-config.sh apply -f <yaml_file>