How to integrate Altitude with Microsoft Teams
Follow the table to install and configure the required components.
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Note The Connector for Microsoft Teams is an Altitude component, available in all Altitude product lines, and does not depend on the version of other Altitude components. |
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Computer |
Application |
Install and configuration tasks |
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|---|---|---|---|
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Workstation |
Altitude vBox administration |
Configure trunks and agent extensions. |
|
|
Workstation |
Management Portal |
Add and configure a Microsoft Teams telephony gateway. |
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|
Workstation |
Azure Portal |
Setup an Azure application for the Connector for Microsoft Teams. |
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|
Workstation |
Microsoft 365 admin center |
Create a user in the Microsoft 365 admin center. |
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|
Connector for Microsoft Teams |
Connector for Microsoft Teams installer |
Install the Connector for Microsoft Teams. |
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Prerequisites
One of the following operating systems:
- Windows Server 2022 Standard.
- Windows Server 2025 Standard.
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Note If you are using a previous operating system, the Connector for MS Teams may not work. Please see https://devblogs.microsoft.com/microsoft365dev/microsoft-graph-subscriptions-deprecating-tls-1-0-and-1-1/ for more information. |
The certified telephony switch is Altitude vBox.
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Note The integration of Microsoft Teams with Altitude does not support Altitude vBox 5.1. |
Chocolatey version
The Chocolatey versions certified with the latest versions of the Connector for Microsoft Teams are available at Versions of third-party components.
API version
The Connector for Microsoft Teams uses the Microsoft Graph API version 4.54.0 to connect to Microsoft Teams.