Manage tenant MS Teams parameters

If you have the Teams integration, on the Tenant Properties page, on the MS Teams tab, view/enter the following information:

  • TeamsTenantID — the Directory (tenant) ID found in Azure Portal’s App registration overview screen.
  • TeamsClientID — the Application (client) ID found in Azure Portal’s App registration overview screen.
  • CacheExpiration — the cache that hold the search results from the Teams directory is periodically checked to clear its expired entries, at the frequency defined in this parameter.
  • ResponseLimit — the maximum number of presences to return to the agent. Must be greater than zero. We recommend 50.
  • Polling — whether to enable polling to get presences from the Teams Graph API. The default is disabled.
  • Polling interval — the time in milliseconds between each request to get presences from the Teams Graph API.