Manage workspace templates

Select a template

Delete a custom-tenant template

Note

The system templates show only the scripts that are appropriate for the media type selected. For example, the Default Chat template only shows 5 scripts as these are the only ones applicable to the Chat media type.
  1. On the navigation pane, click Workspace Templates. The Workspace templates list appears. For navigation information, see List view.
  2. To see the custom templates at the top of the list, click the Type column heading.

The columns are:

  1. Name
  2. Description
  3. Type — system, custom-platform, or custom-tenant.
  4. Last modified time — this is currently the UTC time at which the workspace template was saved in the database.
  5. Last modified by

Select a template

To select a template, click on the row.

The Workspace editor opens with a new workspace based on the chosen template. The default workspace name is Untitled-1. Any further new templates created in the session are named Untitled-2, Untitled-3, and so on.

Delete a custom-tenant template

  1. In the Workspace templates list, select the check box in front of the custom-tenant template to delete.
  2. Click .
  3. Confirm the deletion.