Percent Allocated

This block sets the percentage point (based, for example, on the number of calls handled) at which calls are sent along different paths.

All percent case blocks must add up to 100%.

Configure the Percent Allocated block

  1. Right-click the block and click Add Case.
  2. In the Add percentage dialog, enter the percentage and click OK.

  1. Repeat steps 1-2 to add the percentages you need.