Play Number

VCS only.

This block plays a specific number to the caller.

Properties

Values

Description

Number

Number

The number to play.

Termination Digits

0-9 # and *

Enter digit(s), # or *. These value(s) can be used by the caller to terminate this command.

For example, to allow any touch tone to be a termination digit, set this to 1234567890#*

Clear Digits

Yes or No

Clear the digit buffer of any digits entered prior to playing the number. This should be set to no by default.

Format

Number

Play digits as cardinal number (123 = "one hundred and twenty-three")

Ordinal

Play digits as ordinal number (123 = "one hundred and twenty-third")

Digits

Play digits individually (123 = "one, two, three"). This format is ideal for playing back a number entered by the caller.

For example, if the number 51389 was entered, the first Play Audio block can play "the customer ID you entered was" and then a Play Number block can play "five, one, three, eight, nine".

Line

Inbound

The .wav file is played to the original (incoming) caller.

Outbound

The .wav file is played to the transferee (the party to whom the call is transferred).

Async Mode

Yes or No

Allow asynchronous playback of a .wav file. The default is No.

Caution

Asynchronous playback should only be used for one .wav file at a time. Attempting to use Async Mode for multiple simultaneous .wav files can produce unpredictable results.

Note

The Play Date, Play Money, and Play Number blocks use prerecorded .wav files to read the date, dollar amount or number to the caller. These files are provided in English only but the service provider may have recordings in other languages created by outside companies.