Set Defer Type
This block determines whether the deferred item is personal or shared.
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Properties |
Values |
Description |
|---|---|---|
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DeferType |
Personal or Shared |
Determines whether the deferred item is personal or shared. Personal items can only be seen by the deferring agent and his supervisor. Shared items can be seen by all members of the agent's group. The default value is the defer type chosen by the agent when deferring the item. This value can be overridden by the Defer script. |