Set Event

This block subscribes to one of these events:

  • On Connected
  • On Disconnected
  • On Digits

This block must be used with the Wait for Event block.

Properties

Values

Description

Event

On Connected

When the call is first established.

On Disconnected

When an outbound call disconnects. (Inbound calls have the Call Termination event associated with them.)

On Digits

When a specific digit or digit string is entered by the caller. Uses Data property to specify digits.

Data

Digit or digit string

This can only be used if On Digits is specified, to check for the entry of a specific digit or digit string.

Line

Inbound

The function is applied to the original (incoming) call.

Outbound

The function is applied to the outbound call (to where the call is transferred).

Goto

Works the same as the GoTo block

What to do (where to go to) when this event fires.

See GoTo.

Use the Set Event and Wait for Event blocks as follows:

  1. Use a Set Event block with Event set to On Disconnected.
  2. Use a Supervised Transfer block to make an outbound call.
  3. Bridge the outbound call with the original call.
  4. Use a Wait for Event block to offer new actions to the original caller only after the second call disconnects.