Web Services
This block incorporates information available as a web service into the self-service and call routing logic.
|
Properties |
Values |
Description |
|---|---|---|
|
URL |
Web address |
Web services URL, for example, |
|
Namespace |
String |
Web services namespace,http:// wsdl.use.abc.com |
|
Namespace Prefix |
String |
A namespace prefix for the xml request to be sent to the web services, for example, q0. |
|
Method |
String |
The web services method to be called, for example, GetClientInformation. |
|
Parameters |
String |
The key/value parameter pairs for the web services method, for example, PIN_Number, 123456789, Surname, Doell, GivenName, John |
|
Parameter Wrapper |
String |
The nested wrapper parameters, for example, <Request><q0:RequestWrapper>%%1</ q0:RequestWrapper></Request>. Note %%1 is required for indicating where the required parameters are being substituted. |
|
Envelope Prefix |
String |
The soap envelope prefix, for example, SOAP-ENV. |
|
Timeout |
String |
Number of seconds to wait for response from web service before timing out. The default is 15. If the web service does not respond within the specified timeout, the operation is aborted and a log entry is created in theCCaaS Designer log as follows: No response was received from:http://webserver/webservices/test.asmx. Operation aborted. |
|
Result Variable |
String |
A variable name where responses are being prefixed. See XML response example. |