CCLEvent object

This object is available to all call types.

Property name

Type

Description

CCLEvent.CallType

Integer

The media type for the current call. The possible values are:

0 — Chat

2 — Email

3 — VCS

CCLEvent.MediaType

Integer

Same as CallData.MediaType.

CCLEvent.Status

Integer

The call reject value. Possible values are:

0 — Not rejected

3 — No Agents

7 — Invalid queue name