CallbackCall object

The CallbackCall object applies to callbacks and includes the following properties.

Property name	Type	Description
ItemInfo	Read	Returns callback’s item information.
OutDialingAddress	Read	Returns designated callback address (usually phone number).
ImmediateDialing	Read	Returns immediate dialing flag. If set to true, when the callback arrives at the agent, the callback out-dialing starts automatically.
OriginatingAgentID	Read	Returns AgentID of the agent scheduling this callback.
AttachmentUrl	Read	Returns the caller's URL to display to the agent. Previously known as CallerURL.
RescheduleCount	Read	Returns the callback's current reschedule counter: Value=0 for initial callback Value>0 for continuous callback
MaxRescheduleCount	Read	Returns the callback's maximum allowed reschedule attempts.