EmailCall.EmailData object

The EmailCall.EmailData object applies to email and includes the following properties.

Property name	Type	Description
From	Read	The sender.
To	Read	The recipients. May be a list of values, separated by comma or semi-colon (;). To find out the destination of the email, use: $EmailData.To$
Cc	Read	The carbon copy recipients. May be a list of values, separated by comma or semi-colon (;).
Subject	Read	The subject.
BodyPreview	Read	The first three lines of the body as text.
UrgencyIndicator	Read	Email importance setting: 0 — Low 1 — Normal 2 — High 3 — No-change
ReceivedTime	Read	The email arrival time.
SentTime	Read	The email sent time.
Body	Read	The part of the body sent from the MS to the MCS to expose to scripts, especially the Call Arrival script. Use the CCaaS Admin to disable body fetching, set the body format, and, for text only, set the maximum size. For details, see Adding a folder in the CCaaS Tenant Administrator Help.
KeepBody	Read	Whether and when to delete Body: 0 (default value) — clear on route. Clear MCS memory upon successful call routing to MCS. 1 — delete immediately. For example, if you only want to use Body in the Call Arrival script. 2 — keep. For example, if you want to use Body in the Call Termination script, you need to keep it for the entire call lifecycle.