EmailCall.RecordingControl object

The EmailCall.RecordingControl object applies to email and includes the following properties.

Property name

Type

Description

CallRecording

Read/Write

Controls whether the call will be recorded.

ScreenRecording

Read/Write

Controls whether the screen will be recorded.

AgentControl

Read/Write

Controls whether the agent will be able to stop the screen recording.

ShowIndicator

Read/Write

Controls whether the agent will see indication of the screen recording.