Working Hours Activation IVR application

The PrP Helper's Working Hours Activation application is an IVR application that enables you to:

  • Create a new Special Date
  • Replace an Event for the current Special Date (Today)
  • Deactivate a current Special Date (Today)

The WorkingHours.xml is published to the specific application folder.

To use this application, you need to provide the following details:

  • Pin code provided by the landlord that configured this application for you
  • Working Hours ID from the Working Hours page

  • Event ID from the Events tab

The Working Hours Activation application flow is as follows.