Contact Center as a Service

Provisioning Portal Help

This document is for landlord and tenant administrators who configure the CCaaS Provisioning Portal templates (landlord only) and tenant services.

View the Deployment Guide

View the Administrator Guide

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What do you want to do?

Overview	Understand the configuration process. Log in and understand the CCaaS Provisioning Portal layout. Submit new tenant subscription requests. Log out.
Landlord	Configure templates, audit changes, and manage add-ons.
Tenant	Configure working hours, flows and flow tables, greetings, prompts, Smart Queues, post-call surveys, and branding. Audit changes and manage add-ons.