Define placeholders in flows with Designer (for service providers)

To define a placeholder, enter the label of the desired placeholder type in the comment field of any existing Designer block.

Below is a table of supported placeholder types.

Placeholder   

Label

Description

Designer block

PLACE_HOLDER_TYPE_MENU

PH_MN

Menu placeholder

Menu

PLACE_HOLDER_TYPE_FLOW

PH_FW

Flow placeholder

Assign

PLACE_HOLDER_TYPE_ANNOUNCEMENT

PH_AN

Announcement placeholder

Play Audio

PLACE_HOLDER_TYPE_WORKING_HOURS

PH_WH

Working hours placeholder

GoTo block (point to the working hours XML)

Below is a sample placeholder defined by a script developer in the Designer script.