Recording Prompts IVR application
The Provisioning Portal Helper's Recording Prompts application is an IVR application that enables you to:
- Replace an existing prompt by recording a new prompt and overwriting the existing one.
- Add a new prompt
- Select a prompt from existing list
- Deactivate a prompt using a silent wav file
The files are published to the wavs\language folder.
To use this application, you need to provide the following details:
- Pin code provided by the landlord that configured this application for you
- Prompt ID found in the ID column
- Language ID and File ID, if you want to select an existing file
The Recording Prompts application flow is as follows.