Recording Prompts IVR application

The Provisioning Portal Helper's Recording Prompts application is an IVR application that enables you to:

  • Replace an existing prompt by recording a new prompt and overwriting the existing one.
  • Add a new prompt
  • Select a prompt from existing list
  • Deactivate a prompt using a silent wav file

The files are published to the wavs\language folder.

To use this application, you need to provide the following details:

  • Pin code provided by the landlord that configured this application for you
  • Prompt ID found in the ID column

  • Language ID and File ID, if you want to select an existing file

The Recording Prompts application flow is as follows.