Bridge Call

VCS only.

This block sets the bridging method for calls. See Transfer Call and Supervised Transfer for more information.

Typically this block is only used after a Transfer Call or Supervised Transfer block which has the Bridge Method set to Do not Bridge.

Properties

Values

Description

Bridge Method

 

Bridge calls

Bridges the call control and media stream so the individual calls become a single call. If either party disconnects, the call terminates.

Bridge media only

Parties can communicate with each other, but if one party disconnects, call does not terminate.

Don't bridge

Use only for indexing backward compatibility.

When used, the following warning message is written in the CCaaS Designer logs "WARNING: bridge call not supported for Don't Bridge option in Bridge block" .

The calls are not bridged when the Transfer Call (or Supervised Transfer) and Bridge blocks are used and both blocks have the Don't Bridge value.

Bridge media & DTMF

Parties can communicate with and forward DTMF tones to each other, but if one party disconnects, call does not terminate.