Objects

This section describes the CCaaS scripting object model.

Note The new model should only be used on scripts executed by the MCS. The new objects are not valid for VCS and ICS.

New model for messaging calls describes the scripting object model valid only for email, callbacks, and voicemail.

CCaaS 7.3.x continues to support the following objects for MCS, VCS, and ICS media and scripts:

• CallData object — for messaging data.
• CCLEvent object — for the call media type.
• CosmoCall object — for callbacks.
• Line object — for VoIP.
• NewLine object — associated with the outbound call from a call transfer.
• Session object — available to all call types.