Addons Parameters

This section contains the following topics:

The Addons Parameters page appears as follows.

Landlord view

Tenant view

Overview

Landlords and tenants can now use the Addons Parameters page of the Provisioning Portal to configure the following addons.

Addon

Enabled by landlord via

Contact History

PrPConnectionString in the tenant .config file

Social Connector KPI Dashboard

PrPConnectionString in the tenant .config file

Social Connector File Transfer

PrPConnectionString in the web.config file

Social Connector Translator*

PrPConnectionString in the web.config file

Suggestions

PrPDB connection string in appSettings.json

Text to Speech

PrPDB connection string in appSettings.json

* Used by Custom Chat.

Landlords can configure the defaults for each addon and configure the KPI addon. Note that these addons must be updated to utilise the new configuration via the Provisioning Portal.

Tenants can administer their own add-ons for Contact History, Social Connector Translations and File-transfers, Suggestions, and TTS. 

Note

  • If the PrPConnectionString is configured and enabled, the corresponding addon instance always retrieves and uses the configuration from the database.
  • If the PrPConnectionString is not configured, it uses the JSON configuration file located in the installation directory instead.
  • The ConfigCacheMinutes setting used by SC Helper API is used to periodically retrieve the configuration from the database.